Shark HV382, HV381, HV384Q, HV380W, HV380C User Manual

...

™

COMPLETE WITH DUOCLEAN™

HV380

Series • Série • Serie

INSTRUCTIONS INSTRUCCIONES

sharkclean.com

1-800-798-7398

THANK YOU

for purchasing the Shark® Rocket™ Complete with DuoClean

™

CONTENTS

ENGLISH

TIP: You can ﬁnd the model number on the rating label which is located below the handle.

TIP: You can locate the date code on one of the prongs of the power cordplug.

registeryourshark.com

1-800-798-7398

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: �� Date Code: �� Date of Purchase: ��

(Keep receipt) Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 600W

Amps: 5A

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting To Know Your Shark® Rocket™ with DuoClean™ � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Using the Motorized Floor Nozzle � � � � � � � � � � � � � � � � � � � � � � � 8

Choosing the Appropriate Setting � � � � � � � � � � � � � � � � � � � � � � � 8

Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � � 9

Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Checking for Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Maintaining the Brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Maintaining the Soft Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18

Complete

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE�

This Owner’s Guide is designed to help you get a complete understanding of your new Shark Rocket Complete with DuoClean.

If you should have a question, please call the Customer Service line at 1-800-798-7398.

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IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other)� As a safety feature, this plug will ﬁt into a polarized outlet only one way� If the plug does not ﬁt fully into the outlet, reverse the plug� If it still does not ﬁt, contact a qualiﬁed electrician� DO NOT force into outlet or try to modify to ﬁt�

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

1. Your vacuum cleaner may consist

of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.

2. Use only identical replacement

parts.

3. Carefully observe and follow the

instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.

4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.

5. The use of an extension cord is NOT recommended.

6. This vacuum cleaner contains

no serviceable parts.

USE WARNINGS

7. DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children. This is not a toy.

8. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.

9. DO NOT handle plug or vacuum cleaner with wet hands.

10. DO NOT use without filters in place.

11. Only use Shark® branded filters

and accessories. Failure to do so will also void the warranty.

12. DO NOT damage the power cord: a) DO NOT pull or carry vacuum

cleaner by the cord or use the cord as a handle.

b) DO NOT unplug by pulling

on cord. Grasp the plug, not the cord.

c) DO NOT run the vacuum cleaner

over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.

15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

16. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

17. Use extra care when cleaning

on stairs.

18. DO NOT leave the vacuum cleaner

unattended while plugged in.

19. When powered on, keep the

vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.

20. DO NOT place vacuum cleaner

on unstable surfaces such as chairs or tables.

21. Your Shark® Vacuum may not

be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.

22. DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects

(glass, nails, screws, or coins)

d) Large quantities of dust (drywall

dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.

e) Smoking or burning objects

(hot coals, cigarette butts, or matches)

f) Flammable or combustible

materials (lighter fluid, gasoline, or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

23. DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed

and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

24. Turn off all controls before plugging

in or unplugging the vacuum.

25. Unplug from electrical outlet

when not in use and before any maintenance or cleaning.

26. Hand wash with water only.

Washing with cleaning chemicals could damage the unit.

27. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.

28. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.

29. Make sure the dust cup and all filters are in place after routine maintenance.

30. If provided, secure the power cord around the two cord hooks during storage.

ENGLISH

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GETTING TO KNOW YOUR SHARK

Empty

Wand

Release

ROCKET™ COMPLETE WITH DUOCLEAN

™

ENGLISH

WELCOME!

Congratulations on your purchase. Use this instruction manual to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

MAIN UNIT A Power Switch B Handheld Vacuum C Handheld Vacuum Catch D Dust Cup Release E LED Light F Wand Release G Wand H Onboard Tool Clip I Handheld Vacuum Storage Hook J Motorized Floor Nozzle K Lower Wand Release Pedal L Soft Roller Access Button M Brushroll Garage Release Buttons N Headlights O Soft Roller P Wall Mount

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ASSEMBLING YOUR VACUUM

USING THE MOTORIZED FLOOR NOZZLE

STEP 1 STEP 1

Insert the wand into the motorized ﬂoor nozzle connector, pressing it in until it clicks into place.

STEP 2

Insert the handheld vacuum into the top of the wand, pressing it in until it clicks into place.

NOTE: Before vacuuming your delicate area rugs or carpet, refer to the manufacturer’s recommended cleaning instructions.

WHAT DOES THE BRUSHROLL

Plug the unit in and recline the wand.

INDICATOR LIGHT MEAN? Solid Green

CLICK

The brushrolls are on and working as they should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum o and remove the blockage.

No Light

STEP 3 STEP 2

The brushrolls are o because the vacuum is o.

Snap accessory storage clip onto the wand. Store

Slide the power switch to appropriate speed setting (I or II) and start

cleaning. one accessory on top holder and one accessory on bottom holder.

ENGLISH

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NOTE:

The motorized ﬂoor nozzle and handheld vacuum have LED lights that illuminate the ﬂoor surface being cleaned. The lights turn on automatically in either speed setting.

TIP: You can attach the handheld vacuum directly to the motorized ﬂoor nozzle for convenient stair cleaning.

Bare Floor, Area Rugs (I) – The brushroll and the Soft Roller both spin together slowly to clean bare ﬂoors and delicate arearugs. The Soft Roller traps ﬁne dust and large particles, while the brushroll directs that debris to the suction channel.

High Pile Carpets (II) – Both brushrolls spin faster, working together to pick up debris below the surface ofyour carpets.

NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please set to High Pile Carpets (II).

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USING YOUR VACUUM

Wand

Release

IN ABOVE-FLOOR MODE

STORAGE

ENGLISH

WAND HANDHELD

STEP 1 STEP 1

Stand the vacuum upright. Step on the foot pedal and pull the wand up to disconnect it from the motorized

Press the Wand Release button on the top of the wand to disconnect it from the handheld vacuum.

ﬂoor nozzle.

STEP 2 STEP 2

Attach desired cleaning accessory. Attach desired cleaning accessory.

OPTION 1

Press the Wand Release button on the top of the wand to release the handheld vacuum. Align the catch on the bottom of the handheld vacuum with the storage hook on the wand. Slide handheld vacuum down so that it hangs from the storage hook. Wrap the cord around the two cord hooks.

Handheld

Vacuum Catch

OPTION 2

Use the included wall mount.

Drill two 5/16" holes and insert plastic anchors* into the wall. Using a Phillips-head screwdriver, screw the wall mount into the plastic anchors. Hook the catch on the bottom of the handheld vacuum onto wall mount.

* Plastic anchors and screws sold

separately.

Wand Release

Handheld Vacuum

Storage Hook

TIP: If your unit came with an

accessory bag, you can hang the bag on the wall mount with the vacuum.

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ACCESSORIES

There are a variety of accessories that are compatible with this vacuumseries.

Your Quick Start Guide shows the accessories that are included with your model.

To purchase additional accessories, go to sharkclean�com

A 5�5˝ Crevice Tool

Access corners, baseboards, tight spaces, and ceilings for versatile cleaning.

B 12” Crevice Tool

Clean in tight spaces or reach baseboards and ceilings with this slim crevice tool.

C Duster Crevice Tool

Two cleaning tools in one. The crevice tool gives you extended cleaning reach for small spaces, while the dusting brush cleans a multitude of surfaces.

D Dusting Brush

Multiple positions for cleaning shelves, blinds, walls, ceiling fans, and much more. Adjust the angle of the brush to ﬁt the surface you’re cleaning.

E Pet/Upholstery Tool

Perfect for grabbing pet hair and lint from furniture and other upholstered surfaces.

F Pet Multi-Tool

A single convertible tool for cleaning tough pet messes two ways: ﬁrst, a sti bristle brush for cleaning stuckon debris. Then take o the bristles to reveal an upholstery tool for removing stubborn pet hair.

G Under-Appliance Wand

Clean under and behind hard-tomove appliances. Flip the extension piece over to clean the underside of appliances.

ENGLISH

A B

C D

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MAINTAINING YOUR VACUUM

Clean Filter

Empty

Dust Cup

Release

IMPORTANT: Clean the dust screen inside the dust cup as required.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

EMPTYING THE DUST CUP 1 Press the Wand Release button on

the top of the wand to disconnect the handheld vacuum from the wand.

To remove the dust cup from the

handheld vacuum, squeeze the two Dust Cup Release buttons on both sides of the base at the same time, then pull out the dust cup.

2 Hold dust cup over a trash bin and

press the Empty button on the front of the dust cup. The bottom lid will open, allowing the debris to fall out.

3 Once dust cup is empty, close the

bottom lid and insert dust cup back into handheld vacuum until you hear it click into place.

RECOMMENDED FILTER CLEANING SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt) XPMFK320 Clean once a month.

Post-Motor Filter

XPSTFH380 Clean once a year.

CLEANING THE FILTERS 1 Pre-Motor (foam and felt):

Lift the latch on the top of the handheld vacuum to open the ﬁlter cover. Take out ﬁlters and tap loose dirt o them. If more cleaning is needed, rinse ﬁlters with water only and let them air-dry completely. To reinstall them, insert the felt ﬁlter ﬁrst, place the foam ﬁlter on top of it, and close the ﬁlter cover.

2 Post-Motor: Access the Post-Motor ﬁlter under

the handle. Remove and rinse the ﬁlter withwater.

Foam Felt

ENGLISH

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MAINTAINING YOUR VACUUM - Continued

TIP: Ensure the brushroll garage

is completely sealed and closed before using.

NOTE: Heavy usage over time may require minimal upkeep in order to maintain your vacuum’s appearance.

CHECKING FOR BLOCKAGES 1 Remove the wand from the

handheld portion and check all dust cup intake openings.

2 Remove the ﬂoor nozzle from the

wand and check the wand for blockages.

3 Tilt neck of ﬂoor nozzle back to

straighten the airway. Remove blockages.

MAINTAINING THE BRUSHROLL

Press down on the two buttons

on the ﬂoor nozzle to pop up the brushroll garage lid.

Lift the brushroll out by the tab on

the left side. To remove any string, hair or debris that may be wrapped around the brushroll, use the onboard hair removal tool. The tool is located in a compartment on the nozzle, above the brushroll.

MAINTAINING THE SOFT ROLLER 1 Slide the Soft Roller access button

up to remove the Soft Roller.

Use the onboard hair removal tool to remove any string, carpet ﬁbers or hair that may be wrapped around the Soft Roller. The tool is located in a compartment on the nozzle, above the brushroll. You can also tap loose debris o the Soft Roller, or wipe it clean with a dry towel. If you see any ﬁbers or hair buildup in the teeth behind the Soft Roller, take a dry towel and wipe it away.

Wash the Soft Roller as needed. Use only water, and let air-dry completely for at least 24 hours.

ENGLISH

To reinstall the Soft Roller, press until you hear it click into place.

To reinstall the brushroll, return it to

the brushroll garage. Press down on the brushroll garage lid until you hear it click into place.

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