Shark HV380W, HV381 User Manual

HV380

Series • Série • Serie

INSTRUCTIONS INSTRUCCIONES

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THANK YOU

for purchasing the Shark® Rocket® Complete with DuoClean

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™

TIP: You can ﬁnd the

model number on the rating label which is located behind the dust cup.

TIP: You can locate the date code on one of the prongs of the power cordplug.

RECORD THIS INFORMATION

Model Number: �� Date Code: �� Date of Purchase (Keep receipt): �� Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz Watts: 600W Amps: 5A

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner’s Guide is designed to help you get a complete understanding of your new Shark Rocket Complete with DuoClean.

1-800-798-7398

If you have any questions, please call the customer service line at 1-800-798-7398.

CONTENTS

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting To Know Your Shark® Rocket® Complete

with DuoClean™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Assembling Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Motorized Floor Nozzle . . . . . . . . . . . . . . . . . . . . . . . 9

Choosing the Appropriate Setting . . . . . . . . . . . . . . . . . . . . . . 10

Using Your Vacuum in Above-Floor Mode . . . . . . . . . . . . . . . .11

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Maintaining Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17 Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �18

Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �19 Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20

Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20

ENGLISH

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electric shock, and property damage

resulting from improper use of the appliance, carefully observe the following instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.

THE MOTORIZED FLOOR

NOZZLE, WAND, AND HANDHELD VACUUM CONTAIN ELECTRICAL CONNECTIONS:

• These are not serviceable parts.

• Do not use to vacuum any liquids.

• Do not immerse in water when cleaning.

•

If handheld vacuum/wand is damaged,

discontinue use.

1 Inspect power cord and plug for any

damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.

2 DO NOT use outdoors or on wet surfaces.

Use only on dry surfaces.

3 Unplug from electrical outlet when not in

use and before servicing.

4 If vacuum cleaner is not working as it

should, or has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.

5 DO NOT pull or carry vacuum cleaner by

the cord or use the cord as a handle.

6 DO NOT unplug by pulling on cord. Grasp

the plug, not the cord.

7 DO NOT handle plug or vacuum cleaner

with wet hands.

8 DO NOT run the vacuum cleaner over the

power cord, close a door on the cord or pull the cord around sharp corners.

9 The use of an extension cord is NOT

recommended.

10 DO NOT leave vacuum cleaner unattended

when plugged in.

11 Keep cord away from heated surfaces. 12 Always turn off this appliance before

connecting or disconnecting motorized nozzle.

GENERAL USE 13 Hair removal tool has a sharp edge. Take

care when using and keep tool away from children.

14 Use only as described in this manual. 1 5 Keep your work area well lit. 16 Keep the vacuum cleaner moving over

the carpet surface at all times to avoid damaging the carpet ﬁbers.

17 DO NOT place vacuum cleaner on unstable

surfaces such as chairs or tables.

18 DO NOT put any objects into openings. DO

NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airﬂow.

19 DO NOT allow the appliance to be used by

children. Close attention is necessary when used near children. This is not a toy.

20 DO NOT use without brushroll, Soft Roller,

dust cup, and all ﬁlters in place.

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SAVE THESE INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE

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21 DO NOT use if airﬂow is restricted; if the air

paths or the motorized ﬂoor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you turn on the unitagain.

22 Keep nozzle away from hair, face, ﬁngers,

uncovered feet, or loose clothing.

2 3 Only use manufacturer’s recommended

attachments.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum: 24 Make sure that all ﬁlters are thoroughly dry

after routine cleaning.

25 Make sure brushroll, Soft Roller, dust cup,

and all ﬁlters are in place after routine maintenance.

26 Make sure accessories are free of

blockages and keep openings away from face and body.

27 Only use Shark

accessories (failure to do so will void thewarranty).

GENERAL CLEANING 28 DO NOT vacuum up hard or sharp objects

such as glass, nails, screws, or coins that could damage the vacuum cleaner.

29 DO NOT vacuum up drywall dust,

ﬁreplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.

-brand ﬁlters and

30 DO NOT vacuum up smoking or burning

objects such as hot coals, cigarette butts, or matches.

31 DO NOT vacuum up ﬂammable or

combustible materials (e.g., lighter ﬂuid, gasoline, or kerosene) or use vacuum in areas where they may be present.

DO NOT

chlorine bleach, ammonia, or drain cleaner).

33 DO NOT use in an enclosed space

where vapors are present from paint, paint thinner, moth-prooﬁng substances, ﬂammable dust, or other explosive or toxic materials.

34 DO NOT vacuum up any liquids. 35 DO NOT immerse vacuum cleaner in water

or other liquids.

36 Use extra care when cleaning on stairs.

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will ﬁt into a polarized outlet only one way. If the plug does not ﬁt fully into the outlet, reverse the plug. If it still does not ﬁt, contact a qualiﬁed electrician. DO NOT force into outlet or try to modify to ﬁt.

vacuum

up toxic solutions (e.g.,

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GETTING TO KNOW YOUR SHARK® ROCKET® COMPLETE WITH DUOCLEAN

WELCOME!

Congratulations on your purchase. Use this Owner’s Guide to learn about your new vacuum’s great features. From assembly to use to maintenance, you will ﬁnd it all in here.

MAIN UNIT A Power Switch B Handheld Vacuum C Handheld Vacuum Catch D Dust Cup Release E LED Light F Wand Release G Wand H On-Board Tool Clip I Handheld Vacuum Storage Hook J Lower Wand Release Pedal K Motorized Floor Nozzle L Soft Roller Access Button M Brushroll Garage Release Buttons N Headlights O Soft Roller P Wall Mount

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Wand

Release

Empty

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ASSEMBLING YOUR VACUUM

DID YOU KNOW?

The motorized ﬂoor nozzle and handheld vacuum have LED lights that illuminate the ﬂoor surface being cleaned. The lights turn on automatically in either speed setting.

STEP 1

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CLICK

1 Insert the wand into the motorized ﬂoor nozzle connector

until you hear a click.

STEP 2 STEP 3

CLICK

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2 Insert the handheld vacuum into the top of

the wand until you hear a click.

3 This vacuum comes with a detachable

clip to store up to 2 accessories on board. Snap clip onto the wand. Store one accessory on top holder and one accessory on bottom holder.

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USING THE MOTORIZED FLOOR NOZZLE

WARNING: This vacuum does not stand up on its own, so when taking a break from cleaning, rest it against a piece of stable furniture or lay it ﬂat on the ﬂoor. Using for an application where the unit lacks stability may result in personal injury.

NOTE: Before

vacuuming your delicate area rugs or carpet, refer to the manufacturer’s recommended cleaning instructions.

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

Solid Green

The brushrolls are on and working as they should.

Solid Red

There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.

No Light

The brushrolls are off because the vacuum is off.

1 Plug the unit in and recline the wand.

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CHOOSING THE APPROPRIATE SETTING

Bare Floor, Area Rugs (I) High Pile Carpets (II)

ENGLISH

ll l 0

The Shark® Rocket® Complete with DuoClean™ has a 2-speed power slider switch on the handle. Slide the power switch to appropriate speed setting (I or II) and start cleaning.

Bare Floor, Area Rugs (I) – The brushroll and the Soft Roller both spin together slowly to clean bare ﬂoors and delicate arearugs. The Soft Roller traps ﬁne dust and large particles,

while the brushroll directs that debris to the suction channel.

High Pile Carpets (II) – Both brushrolls spin faster, working together to pick up debris below the surface ofyour carpets.

NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please set to High Pile Carpets (II).

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USING YOUR VACUUM IN ABOVE-FLOOR MODE

NOTE: Both power

settings provide the same suction power.

TIP: You can attach the handheld vacuum directly to the motorized ﬂoor nozzle for convenient stair cleaning.

STEP 1 STEP 2

Wand Release

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For Long-Reach Cleaning: 1 Stand the vacuum upright.

Step on the foot pedal and pull the wand up to disconnect it from the motorized ﬂoor nozzle.

2 Attach desired cleaning

accessory.

STEP 1 STEP 2

Wand

Release

ENGLISH

For Short-Reach Cleaning: 1 Press the Wand Release button on the

top of the wand to disconnect it from the handheld vacuum.

2 Attach desired cleaning accessory. The

LED light on the handheld vacuum turns on automatically when the power is on.

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STORAGE

TIP: If your unit came

with an accessory bag, you can hang the bag on the wall mount with the vacuum.

OPTION 1

Handheld

Vacuum Catch

Handheld Vacuum

Storage Hook

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Press the Wand Release button on the top of the wand to release the handheld vacuum. There is a catch on the bottom of the handheld vacuum. Hang it from the hook located on the bottom portion of the wand. Wrap the cord around the two cord hooks.

OPTION 2

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Use the wall mount that is included. Drill two 5/16" holes into the wall and insert the provided plastic anchors into the holes. Using a Phillips-head screwdriver, screw the wall mount into the plastic anchors. Hook the catch on the bottom of the handheld vacuum onto wall mount.

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ACCESSORIES

There are a variety of accessories that are compatible with this vacuumseries.

The top ﬂap of your box shows the select accessories that are included with your model.

To purchase additional accessories, go to sharkclean.com

A 12" Crevice Tool

Clean in between

tight spaces or reach baseboards and ceilings with this slim crevice tool.

C Upholstery Tool

Perfect for grabbing pet

hair and lint from furniture and other upholstered surfaces. Ideal for: pet hair, dusting, large particle pickup.

B Dusting Brush

Great for dusting a multitude

of surfaces such as shelves, baseboards, window frames and more.

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A B

ENGLISH

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MAINTAINING YOUR VACUUM

WARNING: Hand wash ﬁlters with water only to prevent damage from cleaning chemicals. Allow ALL ﬁlters to dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.

CAUTION: Turn power off and unplug before servicing.

IMPORTANT: Clean the

dust screen inside the dust cup as required.

NOTE: Empty dust cup when debris reaches the MAX ﬁll line.

Empty

RECOMMENDED FILTER CLEANING SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt) XFFH380 Clean once a month.

Post-Motor Filter

XPSTFH380 Clean once a year.

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EMPTYING THE DUST CUP 1 Press the Wand Release button on the top of the wand to

disconnect the handheld vacuum from the wand.

To remove the dust cup from the handheld vacuum,

squeeze the two Dust Cup Release buttons on both sides of the base at the same time, then pull out the dust cup.

Dust Cup

Clean Filter

Release

ENGLISH

Pre-Motor ﬁlters

Foam Felt

Empty

Post-Motor ﬁlter

2 Hold dust cup over a trash bin and press

the Empty button on the front of the dust cup. The bottom lid will open, allowing the debris to fall out.

3 Once dust cup is empty, close the bottom

lid and insert dust cup back into handheld vacuum until you hear it click into place.

CLEANING THE FILTERS 1 Access the Pre-Motor foam and felt

ﬁlters by lifting the latch on the top of the handheld vacuum. Remove and rinse the ﬁlters with water. Tap loose dirt off ﬁlters between washes as needed. Once completely dry, insert the felt ﬁlter ﬁrst, then place the foam ﬁlter on top of it.

2 Access the Post-Motor ﬁlter under the

handle. Remove and rinse the ﬁlter withwater.

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MAINTAINING YOUR VACUUM - CONT.

WARNING: Do not cut anything but the hair, ﬁbers or string that is wrapped around the the brushroll.

TIP: Ensure the brushroll

garage is completely sealed and closed before using.

NOTE: Heavy usage over time may require minimal upkeep in order to maintain your vacuum’s appearance.

STEP 1 STEP 2

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MAINTAINING THE BRUSHROLL

Press down on the two buttons on the ﬂoor nozzle to pop up the brushroll garage lid.

Lift the brushroll out by the tab on the left side. To remove any string, hair or debris that may be wrapped around the brushroll, use the onboard hair removal tool. The tool is located in a compartment on the nozzle, above the brushroll.

To reinstall the brushroll,

return it to the brushroll garage. Press down on the brushroll garage lid until you hear it click into place.

ENGLISH

MAINTAINING THE SOFT ROLLER

1 Slide the Soft Roller access button up to

remove the Soft Roller.

2 Use the onboard hair removal tool to

remove any string, carpet ﬁbers or hair that may be wrapped around the Soft Roller. The tool is located in a compartment on the nozzle, above the brushroll. You can also tap loose debris off the Soft Roller, or wipe it clean with a dry towel. If you see any ﬁbers or hair buildup in the teeth behind the Soft Roller, take a dry towel and wipe it away.

Wash the Soft Roller as needed. Use only

water, and let air-dry completely for at least 24 hours.

4 Reinsert the Soft Roller by sliding it into the

front of the nozzle until it clicks into place.

CHECKING FOR BLOCKAGES: HANDHELD, WAND, AND FLOOR NOZZLE

1 Remove the wand from the handheld

portion and check all dust cup intake openings.

2 Remove the ﬂoor nozzle from the wand

and check the wand for blockages.

3 Tilt neck of ﬂoor nozzle back to straighten

the airway. Remove blockages.

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