HV320REF
www.sharkrocket.com
800.798.7398
Thank you for purchasing the Shark® Rocket® Ultra-Light
Upright.
This Owner’s Guide is designed to help you get a complete understanding of your new vacuum cleaner. Please
read it carefully and keep for future reference.
If you should have a question about your Shark®
Rocket®, please call the Shark® Customer service line at
800-798-7398.
REGISTER YOUR PURCHASE:
www.sharkrocket.com
800-798-7398
RECORD THIS INFORMATION:
Model Number: __________________
Date of Purchase (Keep receipt):
___________________________________________
TECHNICAL SPECIFICATIONS:
Voltage: 120V., 60Hz
Watts: 500W
Amps: 4.2A
RECOMMENDED FILTER CLEANING SCHEDULE:
See the MAINTENANCE section for filter cleaning instructions
Pre-motor Filter (Foam & Felt): XFFV300 Every month
Post Motor Filter: XFFV300 Every year
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READ ALL INSTRUCTIONS BEFORE USE
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic safety
precautions should always be observed, including the
following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK
OR INJURY:
1 DO NOT use outdoors or on wet surfaces.
2 Unplug from electrical outlet when not in use and before
servicing.
3 DO NOT use vacuum cleaner with a damaged cord or plug.
If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water,
return it to SharkNinja Operating LLC for examination,
repair, or adjustment.
4 DO NOT pull or carry vacuum cleaner by the cord or use the
cord as a handle.
5 DO NOT unplug by pulling on cord; to unplug, grasp the
plug, not the cord.
6 DO NOT handle plug or vacuum cleaner with wet hands.
7 DO NOT run the vacuum cleaner over the power cord, close
a door on the cord or pull cord around sharp corners.
8 The use of an extension cord is not recommended.
9 DO NOT leave vacuum cleaner when plugged in.
10 Keep cord away from heated surfaces.
11 Turn off all controls before plugging or unplugging the
vacuum cleaner.
12 Always turn off the vacuum cleaner before connecting or
disconnecting motorized nozzle.
13 Store your vacuum cleaner with the power cord secured
around the two cord holders - as shown in the storage
instructions.
GENERAL USE
14 Use only as described in this manual.
15 DO NOT put any objects into openings. DO NOT use with
any opening blocked; keep free of dust, lint, hair, and
anything that may reduce air flow.
16 Keep your work area well lit.
17 Keep the vacuum cleaner moving over the carpet surface at
all times to avoid damaging the carpet fibers.
18 DO NOT place vacuum cleaner on unstable surfaces such
as chairs or tables.
19 DO NOT allow young children to operate the vacuum
cleaner or use as a toy. Close attention is necessary when
used by or near children.
20 DO NOT use without dust cup and/or filters in place.
WAND ATTACHMENTS
21 DO NOT use if air flow is restricted; if the air paths, the
wand, or the
accessories become blocked, turn the vacuum cleaner off.
Remove all obstructions before you turn on the unit again.
22 Keep the end of the wand and accessory openings away
from face and body.
23 Keep cleaning tools and wand suction openings away from
hair, face, fingers, uncovered feet, or loose clothing.
24 Only use manufacturer’s recommended attachments.
DUST CUP/FILTERS/ACCESSORIES
Before turning on the vacuum:
25 Make sure that all filters are thoroughly dry after routine
cleaning.
26 Make sure that dust cup and all filters are in place after
routine maintenance.
27 Make sure accessories are free of blockages.
28 Only use filters and accessories provided by SharkNinja
Operating LLC. [Failure to do so will void the warranty.]
GENERAL CLEANING
29 DO NOT pick up large-sized objects.
30 DO NOT pick up hard or sharp objects such as glass, nails,
screws or coins that could damage the vacuum cleaner.
31 DO NOT use to pick up drywall dust.
32 DO NOT pick up smoking or burning objects such as hot
coals, cigarette butts, fireplace ash or matches.
33 DO NOT pick up flammable or combustible materials such
as lighter fluid, gasoline, or kerosene or use vacuum in
areas where they may be present.
34 DO NOT pick up toxic solutions such as chlorine bleach,
ammonia, or drain cleaner.
35 DO NOT use in an enclosed space where vapors are pres-
ent from paint, paint thinner, moth-proofing substances,
flammable dust or other explosive or toxic materials.
36 DO NOT vacuum up any liquids.
37 DO NOT immerse vacuum cleaner in water or other liquids.
38 DO NOT use outdoors or on wet surfaces; use only on dry
surfaces.
39 Use extra care when cleaning on stairs.
SAVE THESE INSTRUCTIONS
POLARIZED PLUG
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety
feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
FOR HOUSEHOLD USE ONLY
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3
GETTING TO KNOW YOUR SHARK® ROCKET® ULTRA-LIGHT UPRIGHT
Dust Cup
Release
Wand
Release
1
8
2
3
4
4
5
6
MAIN UNIT
4
1 Power/LO/HI Switch
2 LED Light
3 Wand Release
4 Cord Hooks (not visible)
5 Hand Vac Storage Hook
6 Floor Nozzle Release Pedal
7 Headlights
8 Dust Cup Release
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Stora
ge Hook
ASSEMBLY
STEP 1 STEP 2
CLICK
1 Insert the wand into the floor nozzle connector until
you hear a “click ”.
STORAGE
Recommended ways to store vacuum.
Press the WAND RELEASE button on the top of the wand
to release the handheld vacuum. There is a catch on the
bottom of the handheld vacuum. Hang it from the hook
located on the bottom portion of the wand. Wrap the cord
around the two cord hooks.
CLICK
2 Insert the handheld portion into the top of the wand
until you hear a “click”.
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5
USING THE MOTORIZED FLOOR NOZZLE
This vacuum has a 2-speed POWER slider switch, optimized for bare floor, delicate area rug and carpet cleaning.
The floor nozzle has headlights that illuminate the floor surface. The lights turn on in either speed setting.
STEP 1 STEP 2 STEP 3
1 Plug the unit in and pull it back. 2 Slide the POWER switch to the
6
first position to clean bare floor
surfaces and delicate area rugs.
The brush roll will spin slowly to
help with debris pick-up.
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3 Slide the POWER switch to the
second position to clean carpets.
The brush roll will spin faster to
help pick up debris below the
surface.
Wand
Release
ABOVE FLOOR CLEANING
This vacuum has the reach to clean above floors or in tight spaces by using the wand.
It’s also a convenient handheld vacuum when using it without the wand.
STEP 1 STEP 2
1 Stand the vacuum upright. Step
on the foot pedal and pull the
wand up to disconnect from
the floor nozzle. Attach desired
cleaning accessory.
NOTE: Both power settings
provide the same
suction power.
2 Press the WAND RELEASE
button on the top of the wand to
disconnect it from the handheld
portion. Attach desired cleaning
accessory. The LED light in
the handheld vacuum turns on
automatically when the power is
on.
TIP: You can attach the handheld
vacuum directly to the floor
nozzle for convenient cleaning
on stairs.
Videos of helpful tips on how to use accessories can be found in the Support section on www.sharkrocket.com
800.798.7398
7
DO NOT SCALE DRAWING
650_motorized_5_asm
SHEET 1 OF 1
UNLESS OTHERWISE SPECIFIED:
SCALE: 1:5
WEIGHT:
REV
DWG. NO.
A
SIZE
TITLE:
NAME
DATE
COMMENTS:
Q.A.
MFG APPR.
ENG APPR.
CHECKED
DRAWN
FINISH
MATERIAL
INTERPRET GEOMETRIC
TOLERANCING PER:
DIMENSIONS ARE IN INCHES
TOLERANCES:
FRACTIONAL
ANGULAR: MACH
BEND
TWO PLACE DECIMAL
THREE PLACE DECIMAL
3
2
1
ACCESSORIES
Select cleaning accessories are included.
LOOKING FOR MORE? To enhance your cleaning experience, additional accessories are available for purchase
at www.sharkrocket.com or by calling 1.800.798.7398.
CREVICE TOOLS
a 12” Crevice Tool
(163FLIHV3)
a
Multi-Angle Dusting
Brush
(137FLIV300)
b
b 18” Flexible
Crevice Tool
(228FFJV300)
TruePet™ Motorized
Brush
(168FLV322B)
c
c Duster Crevice
(164FLIHV3)
Pet Multi Tool
(1126FT323)
DUSTING BRUSHES
d Upholstery Tool
(166FLIHV3)
d
Flexible Hose
(290FFJ321)
e Wide Upholstery
Tool
(165FLIHV3)
e
Dust-Away™ Hard Floor
Attachment with Washable
Microfiber Pad
(XHFGV321, P200W)
f Dusting Brush
(229FFJV300)
f
Home and Car Detail Kit
(XCDV300).
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Appliance Wand
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(138FLIV300)
D
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Monthly
MAINTENANCE
To keep your vacuum’s suction power optimal, follow these instructions.
Make sure unit is off and cord unplugged.
Empty
Empty
EMPTY THE DUST CUP
1 Press the WAND RELEASE button on
the top of the wand to disconnect it
from the handheld portion.
OR
Remove the dust cup from the
handheld vacuum by squeezing the
two DUST CUP RELEASE buttons on
both sides of the base at the same
time and pulling it out.
2 Hold dust cup over a trash bin and
press the EMPTY button on the front
of the dust cup. The bottom lid will
open, allowing the debris to fall out.
NOTE: Clean the dust screen inside the
dust cup as required.
3 Once dust cup is empty, close the
bottom lid and insert dust cup back
into handheld and you will hear it
click into place.
NOTE: Empty dust cup when debris
reaches the MAX fill line.
STEP 1
Pre-Motor filters
(1080FTV320)
Foam
Felt
Post-Motor filter
(1084FTV320)
CLEAN THE FILTERS
1 Access the Pre-Motor foam and
felt filters by lifting the latch on
the top of the handheld vacuum.
Remove and hand wash them every
month. Let air dry completely before
replacing. Tap loose dirt off filters
between washes as needed. Insert
the felt filter first and then place the
foam filter on top of it.
2 Access the Post-Motor filter under
the handle. Remove and hand wash
once a year. Let air dry completely
before replacing.
STEP 2
TO CHECK FOR BLOCKAGES, REMOVE
AND INSPECT:
HANDHELD AND WAND
1 Remove the wand from the
handheld portion and check all dust
cup intake openings.
2 Remove the floor nozzle from the
wand and check the wand for
blockages.
BOTTOM OF FLOOR NOZZLE
1 Use a coin to unlock the three locks
on the bottom of the floor nozzle.
2 A portion of the base is removable
to allow for better access to the
brushroll and exposure to the
airway. Shine a flashlight from
the bottom to check for possible
blockage in the airway.
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3 Remove any string, carpet fibers or
hair that may be wrapped around
the brushroll. There is a groove
along the brush bar that allows a
pair of scissors to cut across it to
loosen up the debris.
4 To re-assemble, replace base by
lining it up along the front of the
nozzle. Push down to snap into place
until you hear a click. Lock the three
locks.
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TROUBLESHOOTING GUIDE
Vacuum is not picking up dirt. No suction or light suction.
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into
the vacuum.
• Dust cup may be full; empty dust cup.
• Check wand, wand connections, nozzles, and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibers or hair that may be wrapped around the brushroll.
Vacuum lifts area rugs.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• Turn off the unit and disengage the area rug from the brushroll and restart the unit.
Brush roll does not spin.
• If brush roll indicator light on the floor nozzle turns red, the brush roll has stopped spinning. Immediately turn off and
unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.
• If brush roll indicator light on the floor nozzle is green, the blockage has been successfully cleared. If the light is still red,
please contact customer service at 1.800.798.7398.
Vacuum turns off on its own.
• This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the
thermostat will automatically turn the suction motor off. Should this occur, perform the following steps to restart the
thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters (see page previous page)
4. Check for blockages in wand, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the power on.
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ONE HUNDRED EIGHTY (180) DAY REFURBISHED PRODUCT LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period
of one hundred eighty (180) days from the date of purchase when utilized for normal household use, subject to
the following conditions, exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely, at our option, to either: 1) the cost of the repair or
replacement of the unit with a refurbished unit; or 2) an upgrade to a similar model refurbished unit of equal
or greater value. Replacement units/parts will be warranted for the remaining portion of the original (180) one
hundred eighty day warranty period.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by
accident, misuse, abuse, negligent handling, incorrect voltage, vandalism, unsuitable environments, damage
due to faulty packaging or mishandling in transit, natural disasters or other damages beyond SharkNinja
Operating LLC’s control. This Limited Warranty does not cover damage or defects caused by or resulting from
damages from shipping or repairs, service or alteration to the product or any of its parts, which have been
performed by a repair person not authorized by SharkNinja Operating LLC. Since this unit has been represented
and sold as a refurbished item, this Limited Warranty does not apply to cosmetic damages or defects, including,
but not limited to, scratches, scuffs, dents, or dings. Operating the unit in violation of the instructions in the
owner’s manual will void the warranty terms.
If your appliance fails to operate properly while in use under normal household conditions within the Limited
Warranty period, you may return the complete appliance and accessories with proof of purchase and date,
freight prepaid. For Customer Service support and product specialists, call 1-800-798-7398 or visit our website
sharkclean.com.
If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole
discretion, we will repair or replace it as set out in the second paragraph above, free of charge. Proof of purchase
date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return
shipping and handling must be included.*
Non-durable parts including, but not limited to, filters, brushes and electrical parts which normally require
replacement are specifically excluded from this Limited Warranty.
This Limited Warranty is extended to the original purchaser of this refurbished unit and excludes all other legal,
implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the
specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja
Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states
do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply
to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state
to state or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and
to attach tag to item before packing with your name, complete address and phone number with a note giving
purchase information, model number and what you believe is the problem with the item. We recommend you
insure the package (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your
package “ATTENTION CUSTOMER SERVICE”.
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11
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CONVERSATION
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HV320REF_40_IB_160518_5
© 2016 SharkNinja Operating LLC
@sharkcleaning
Shar kNinja Op erating L LC
Newto n, MA US A 02459
Ville St . Laurent, Québec Ca nada H4S 1A 7
Illustrations may differ from actual product. We
are constantly striving to improve our products,
therefore the specifications contained herein are
subject to change without notice.
youtube.com/shark
For SharkNinja U.S. Patent information visit
http://www.sharkninja.com/USPatents.
Shark and Rocket are registered trademarks of
SharkNinja Operating LLC.
TruePe t and Dust-Awa y are tradem arks of
SharkNinja Operating LLC.
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