SEW MOVI-C installation information

System package 10 Hotfix3

Date: 30. November 2020
Version: 003

MOVI-C®

MOVI-C system package 10 – Hotfix3

installation information

30. November 2020 page 2 / 12

Content:

1 Error description: No SSI encoder can be used on an option card (CES11A, CSB31A,

CSS31A) on the single-axis module MDA90A with MOVILINK® DDI interface and firmware

version v04.00. ......................................................................................................................... 3

2 Error description: "Parameter tree: all nodes with the same name and device type incorrectly

work on the same data". ........................................................................................................... 4

3 Error description: ”Parameter tree: No communication with device” .......................................... 5

4 Error description: "MOVIGEAR® DFC, DFC CIA and DSI (firmware version V4.00): Brake

chopper Overcurrent message after switching the main supply". .............................................. 8

5 Error description: ” Fieldbuses on CONTROLLER UHX25A and UHX45A do not support an

application cycle > 1ms.” .......................................................................................................... 9

MOVI-C system package 10 – Hotfix3

installation information

30. November 2020 page 3 / 12

1 Error description: No SSI encoder can be used on an option card

(CES11A, CSB31A, CSS31A) on the single-axis module MDA90A with
MOVILINK® DDI interface and firmware version v04.00.

Affected devices:

MDA90A single-axis module with MOVILINK® DDI interface in the following variants:
SEW standard variant MDA90A-…-S00:

Part number: 18272576 with firmware version 04.00.
CiA402 variant MDA90A-…-E00:

Part number: 18272592 with firmware version 04.00.
This device was manufactured from 15.05.2019 until 07.06.2019. After this time the firmware version

was changed to 04.01 in order to solve the problem.
Problem description:

f a second encoder connection (CES11A CSS31A, CSB31A) is used on the axis and an SSI encoder
is attached (all other encoder types are functional), error 14.16 "Encoder 2: Permanent high level in
data line - critical" occurs when encoder 2 is used for position control. Or error 14.17 "Encoder 2:
Permanent high level in data line" if encoder 2 is not included in the position control.
The SSI encoder does not supply a position value.

Associated MOVISUITE® version:

- v2.1.237.0 / SP10-B7.3

Solution:

Run the hotfix MOVISUITEstandardSP10-SP0HF3-002.exe. This will update the firmware stored in
MOVISUITE v2.1.237.0 to version 04.01. The subsequent firmware update of the affected devices (by
a SEW-EURODRIVE employee) solves the problem.

Hint:
To install the hotfix you need administrator rights on the PC and the MOVISUITE® software must not
be started.

MOVI-C system package 10 – Hotfix3

installation information

30. November 2020 page 4 / 12

Hint:

Items 2. to 5. were part of Hotfix 1 and Hotfix 2, which have been replaced by
Hotfix 3.

2 Error description: "Parameter tree: all nodes with the same name and

device type incorrectly work on the same data".

Problem description:

The error occurs when you are working in a project and have nodes that have the same device type,
the same software module, and the same subcomponents.
If you change a parameter in the software node below PLC_A, this change will also be changed at the
independent software node below PLC_B.
This happens during the “Planning” and “Startup” phases.
The parameter is actually only saved in the node in the project / device on which the parameter tree
was first opened.

Result:

If a parameter in the software node below PLC_A is changed, this change is also made to the
independent software node below PLC_B if the corresponding parameter tree has been opened before.

Affected MOVISUITE® versions:

- v2.1.237.0 / SP10-B7.3

Solution:

Execute the hotfix:

- MOVISUITEstandardSP10-SP0HF3-002.exe

Hint:
You need administrator rights on the PC and the MOVISUITE® software must not be started.

Afterwards, a changed parameter is only stored in the corresponding node and device.