1Electronic Shelf Labeling – A brief introduction4
2What’s in your Smart Box?5
3The G1 label family6
3.1 Key Features7
4Core appliance8
4.1 Key Features8
[Getting Started]9
1Get the latest software and documentation9
2Install software9
2.1 System requirements9
2.2 Installation process9
2.3 imagotag Customer and Partner Portal10
3Core appliance initial setup11
3.1 USB device configuration11
3.2 Configuration file creator12
3.3 Front side LEDdescription13
3.4 Additional documentation13
4Start Core Service and Control Center14
4.1 Starting imagotag Core Service14
4.2 Starting imagotag Control Center15
4.3 Activating your license17
5Access Point Configuration19
5.1 Connect and configure AP-201019
5.2 Connect and configure MAP-2014 T/Q & LANCOM L-151e/322e22
5.3 Selecting channels27
6Setup Security28
6.1 General encryption features and how does it work28
6.2 Set the encryption key28
7Register labels29
7.1 General procedure29
7.2 What's on the label?29
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Quick Start Guide
7.3 Handheld terminals, USB barcode scanner and iOS-App31
7.4 Encryption status32
7.5 Unlocking labels33
8Start tagging35
8.1 What can I do now?35
8.2 Sending pictures to labels35
8.3 Article management35
8.4 Matchings/Multi-Facing36
8.5 Set (extended) filters for enums38
8.5 Templates39
9Integration44
9.1 Webservice integration44
9.2 Plugins44
9.3 Custom integration44
[Troubleshooting]45
1FAQ45
1.1 imagotag Core Service Dashboard47
1.2 Running the imagotag Core Service as a background service47
1.3 Where can I find the license file for my SmartBox?48
1.4 Deleting the demo articles48
1.5 Labels don’t come online48
1.6 The encryption does not work48
1.7 Unlocking labels48
1.8 Starting Java applications48
1.9 Encoding problems50
1.10 Further documentation50
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Quick Start Guide
[Introduction]
1Electronic Shelf Labeling – A brief introduction
An electronic shelf label is a device that shows article data and price information on its
display. In comparison to printed labels the information is automatically updated if price or
article data changes.
l Cost reduction through elimination
of manual price changes
l Fully automatic price updates from
the headquarters to the branch
stores within seconds
l Process security and price integrity
– 100% correlation between cash
point and shelf
l Increased flexibility in price design
and immediate reaction to market
situation Image gain due to use of
highly modern technology
l Simplified processes for store per-
sonnel
FIGURE 1-1: Electronic Shelf Labeling
l Enhanced sales & price profitability
maximize price performance and
profit opportunities
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Quick Start Guide
2What’s in your Smart Box?
l 2x G1 2.7 Labels / 1x G1 4.4 Label
o
The G1 electronic shelf label family offers high-quality display options, operating
with a replaceable battery and thus working with any external power supply.
Thanks to the perfect readability of the e-Ink displays and our outstanding wireless
data transmission technology you can implement all your sales, marketing, and
logistic strategies.
l 1x Access Point AP-2010 incl. Antenna
o
The AP-2010 by imagotag is the communication center in the store that transmits
price information to the labels. Up to 10 000 labels can be managed per access
point and the self-organizing network allows automatic roaming of labels without
manual handling. It supports 11 selectable ESLchannels.
l 1x Mounting Plate
o
Metal Mounting Plate for Mounting the AP-2010 on Walls, Ceilings or other Mounting-Rails.
l 2x Caddy Clips
o
With our system you’re able to mount your labels almost wherever you want.
l 1x Power Plug
o
Power Plug to supply power for the AP-2010 (Power over Ethernet is also available).
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Quick Start Guide
3The G1 label family
The imago G1 electronic shelf label family offers high-quality display options, operating with a
replaceable battery and thus working without any external power supply. The G1 red family is
capable of changing all pixels to black, white or red.
The current line-up has display sizes from 1.6 inch to 7.4 inch. They may be used in landscape
and portrait mode and can be customized with changeable front covers.
The performance of the labels (updates per hour) depends on the mode of the access point. In
the USA and Canada the AP-2010 usa/canada bundle incl. antenna with limited data efficiency
is required (based on the FCC/ICregulation).
Caption
G1 retail 1.6 red NFC152 x 152140b/w/r4*27.5 x 27.57500/46001
G1 retail 2.2 red NFC / Boss-
ard 2.2 red NFC
G1 retail 2.6 red NFC296 x 152125b/w/r4*60.1 x 30.74500/26002
G1 retail 2.7264 x 176117b/w8*57.3 x 38.25000/27004
G1 retail 2.7 red NFC264 x 176117b/w/r4*57.3 x 38.245002
G1 retail 4.2400 x 300120b/w4*84.8 x 63.630004
G1 retail 4.2 red NFC400 x 300120b/w/r4*84.8 x 63.62000/13002
G1 retail 4.4400 x 300113b/w4*90 x 673000/16004
G1 retail 4.4 red NFC400 x 300113b/w/r4*90 x 6720002
G1 retail 4.5480 x 176117b/w4*104.2 x 38.243004
G1 retail 4.5 red NFC400 x 300113b/w/r4*90 x 6725002
G1 retail 7.4800 x 480126b/w12*97 x 161.61000/5008
G1 retail 7.4 red NFC800 x 480126b/w/r4*97 x 161.6600/3002
S-tag 6 HFNFC--b/w453 x 19.320000/200004
Display Res-
olution
212 x 104111b/w/r4*48.6 x 23.88500/50002
Density
(dpi)
Display
Colors
Useable
Pages
Active Dis-
play Area
(mm)
Updates/hour/AP
(standard /
FCC&IC mode)
Battery
lifetime: 5
years with
N updates
per day
*One useable page is shared with the registration code page. This page is initially shown when
the label is shipped. After registration this page can be used as a custom page. To restore the
original content a service utility is required. To prevent accidentials overwrite this page is
protected. To unlock this page contact the imagotag support.
The content of all pages except page number 0 won't remain after a firmware update.
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Quick Start Guide
3.1Key Features
l 2.4 GHz bi-directional MSK proprietary radio
l Radio coverage: up to 25 meters
l Return Signal: yes
l 11 available communication channels
l Ultra-low power consumption
l Customer-replaceable battery
l Full graphical e-Ink display with paper-like readability
l Changeable and customizable front covers
l Super wide viewing angle (nearly 180 degrees)
l Flexible mounting options available
l May be used in landscape and portrait mode
l Fast response time (less than 15 seconds)
l Water resistant
l 128-bit AES encryption with secure key exchange
l Multiple pages support with preloading and fast page switching
l Integrated NFCtag as an option
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Quick Start Guide
4Core appliance
The core appliance/core appliance mini is a compact network hardware which can be used to
run the imagotag Core Service in the store, instead of using an additional dedicated server. The
imagotag Core Service is always needed in the store locally, also when cloud-based/centralized
middleware systems like Jeggy S or Bison ESL Suite is used.
4.1Key Features
l core appliance is optimized to run up to 30 000 labels and 7 access points
l core appliance mini is optimized to run up to 500 labels and 3 access points
l Easier and faster shop installations (“Plug and Play”)
l Is not recognized as an additional server
l Low maintenance
l Easy replace/restore when hardware crashes
l Limited deployment variabilities
l Lower development costs
l Lower support costs
l Better brand recognition
l Easier to sell as a “solution in a box”
l Less overall risk for system integrators
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Quick Start Guide
[Getting Started]
1Get the latest software and documentation
Register at the imagotag Customer and Partner Portal to get access to the latest software
suite and documentation.
https://portal.imagotag.com
After registration your access is limited. Contact the imagotag Support Team
(support@imagotag.com)to get further access and information.
2Install software
There’s several software you’ll have to install in order to configure and setup your ESL system.
You’ll just have to extract the following 3 archives in a location of your choice:
1. imagotag Core Service (previously known as imagotag ESL Server) <server.zip>
2. imagotag Control Center (previously known as imagotag ESL Client)<client.zip>
3. Template Editor <template.zip>
2.1System requirements
l Server hardware: Pentium 4 (2 GHz or higher), 2 GB RAM
l Java Runtime Environment Version 6, Update 36 or higher
l Windows XP, Windows 7, Windows Server 2008 (R2), Windows 10, Suse Enterprise Linux
11, Ubuntu 12 (all 32/64-bit versions), Mac OS X
l imagotag Core Software Suite
l imagotag AP-2010
l imagotag Labels
l License key
2.2Installation process
Please unpack the zip-archives <server.zip>, <client.zip> and <template.zip> on your machine e.g. under C:\imagotag\.
Note: To unpack the zip-files you can either use the windows internal archive-unpacker (see
screenshots) or an unpack tool of your choice (e.g. the free tool 7zip – www.7zip.org).
After unpacking all 3 archives, your folder should look something like this:
FIGURE 1-4: Unpacked imagotag software folder
The imagotag software is now installed and you can step forward to point Start Core Service and
Control Center - Start Core Service and Control Center.
2.3imagotag Customer and Partner Portal
After user registration and activation you will have access to documentation and you can
activate, manage and download your imagotag software licenses see Activating your license on
page 17. Your user account will not be assigned to a customer account yet. If assigned, you
have access to all shipments here including lists of label IDs, registration codes and unlock
codes. To get access there must be a completed order and your account needs to be verified
(existing customer account required).
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Quick Start Guide
3Core appliance initial setup
To operate the appliance there are only a few steps necessary:
1. Supply with power
2. Turn it on (button on the backside of the device)
3. Plug it into your network
Per default, the imagotag core appliance comes with DHCPenabled. So if you have a
DHCPservice running you can find it with the MAC address which is printed on the bottom side
of the appliance.
If there's no way to get access to the DHCPserver we recommend to use a USBdevice with a
configuration file to configure the appliance initially.
FIGURE 1-5: Core appliance rear view
3.1USB device configuration
You can find an example configuration file (example.config) at our customer portal.
Core appliance service reference mode | Core appliance example.config file
After downloading, editing and copying the configuration file onto any USBdevice, the
configuration is automatically adopted after plugging in the USB flash drive into the appliance.
A triple beep indicates the successful configuration. A single beep signals that the
configuration hasn't been set successful.
The web UIinterface of the appliance is now available under http://<ip-address>.
The initial configuration of the appliance can be compared with the installation and start of an
imagotag Core Service. After configuration, you can access the appliance via the imagotag
Control Center from every system connected to your network (see Starting imagotag ControlCenter on page 15).
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Quick Start Guide
3.1.1Example.config file
To set up your appliance for the first run you'll have to set at least the following network
parameters:
l IPaddress
l Subnet mask
l Optional: Gateway, DNS
To set the parameters mentioned above the contents of the configuration file might look like
this:
# Set IP address of bridge interface
set network br0 192.168.1.100 255.255.255.0
# Set a gateway
set gateway 192.168.1.1
# Set a nameserver
set dns 192.168.1.21
Note:This simple bridge configuration connects the network interfaces. No matter where the
network cable is plugged in, the appliance is accessible via the configured bridge address.
3.2Configuration file creator
You'll also find a appliance configuration file creator wizard at our imagotag Customer and
Partner Portal. The wizard will help to create the correct configuration file which is used to set
the following configuration parameters:
Mandatory:
l Appliance ID
l IPaddress
l Subnet mask
Optional:
l Title
l Store ID
l Comment
l Hostname
l Default Gateway
l Nameserver 1
l Nameserver 2
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Quick Start Guide
FIGURE 1-6: Appliance configuration file creator
3.3Front side LEDdescription
On the front side of the appliance you can see several status information:
FIGURE 1-7: Core appliance front view LEDstatus information
Power on
Core Appliance is active
Core service running
Task executed
Port in use
Port/Device is active
3.4Additional documentation
You can find additional documentation regarding the imagotag core appliance (e.g. a complete
service mode reference) on our imagotag Customer and Partner Portal
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Quick Start Guide
4Start Core Service and Control Center
4.1Starting imagotag Core Service
If you've recently configured your imagotag core appliance the ESLService is already running
and you can step forward to the next step 15
In order to start the ESL Service with the default configuration, just execute the jar file
“server.jar” as described in [Troubleshooting] and wait for the small service GUI to show up (if
the window doesn’t show up after all, make sure your Java installation and configuration is
correct).
FIGURE 1-8: Core Service web UI
The service will listen to TCP connections on Port 8000 and 8001 and UDP
connections on Port 8000. Please make sure that there is no firewall issue
and/or interference with other systems.
After start of the service you can check the web-GUI of the server:
URL: http://<host|ip>:8000
Login: admin/admin
During the first start the imagotag Core Service will automatically create a Derby1database. If
another database connection is needed or preferred, the connection parameters should be
validated by imagotag.
Note: As you can see there are several level numbers, by default the server instance will start
in level 3. You can find the description of the different levels in the Developer Reference (which
is also part of the documentation available at the imagotag Customer and Partner Portal) under
“Integration Levels”.
1
Apache Derby, an Apache DB subproject, is an open source relational database implemented
entirely in Java
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Quick Start Guide
4.1.1Example articles
For easier usage some example articles can be preloaded at the time you start the imagotag
Core Service. You can find the corresponding XMLarticle data here:
C:\imagotag\server\data\fixtures\.
To enable and disable the preloading of these fixtures go to the system configuration and set
the corresponding property "importFixtures"true or false.
Note: The article records are based on the XML-standard.
4.2Starting imagotag Control Center
Go to the extracted client directory and execute the “client.jar” file.
FIGURE 1-9: Starting ESL Client
The client is configured to connect to a server on the local machine per default. In order to
change this to a remote machine in a network you have to start the client with an additional
parameter:
Windows
l Create a shortcut/Edit existing short cut
l Append “ --host hostnameOrIPAddress” at the end of the “Target” field. (Note: The text to
append starts with an space and there are 2 hyphens to add!)
Linux
l Append “ --host hostnameOrIPAddress” at the end of command (e.g. “java -jar client.jar --
host 192.168.1.100” Note: The text to append starts with an space and there are 2
hyphens to add!)
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