Sepura SC2024 Users Guide

Quick Start Guide

SC20 series hand-portable radio

Original Instructions: ENGLISH Document Number: MOD-15-1898 Issue 1.0

other parties only for the purposes of the agreement or arrangement under which this document is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Sepura plc.

Disclaimer

Sepura’s policy is to continually improve its products. The features and facilities described in this document were correct at publication, but are subject to change without notice.

Software license agreement

NOTICE: CAREFULLY READ THE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SE TS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICE NSED SOFTWARE.

Contact Details

Sepura plc 9000 Cambridge Research Park Beach Drive Waterbeach Cambridge CB25 9TL United Kingdom

sepura.com

SC20 series – 03/2016

CONTENTS

General information 1

Your radio at a glance 2

Battery 4

Charging the battery 4

Fitting the battery 6

Removing the battery 6

Operational overview 7

Keys, buttons and knobs 7

LED indicators 9

Home screen 9

Status icons 10

Antenna and radio coverage 12

Menu 13

SmartMenus 16

Getting Started 17

Power on 17

Power off 17

Locking and unlocking the keypad 17

Adjusting the volume 18

Shortcut Bar 18

Notifications 18

Selecting TMO and DMO 19

Select a talkgroup 20

Emergency operation 21

Quick Start Guide

iii

Making an Alarm call 22

Receiving an Alarm call 22

Clearing an Alarm call 23

Power on Alarm call 23

Contacts 24

Searching and filtering contacts 24

Creating contacts 25

Editing contacts 26

Calls 28

Group calls 28

Individual calls 29

Text entry 31

Character sets 31

Features 33

Connector Protector 33

User profiles 33

Man Down 34

Lone Worker 35

Messages 36

Inbox 36

Create a text message 36

Read a new message 36

Reply to a message 37

Send a message 37

Send a status message 38

Personalising your radio 39

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Invert the display 39

Adjusting the backlight 39

Day/Night mode 40

Adjusting text and icon size 41

Setting the display language 42

Tips & Tricks 43

Quick Start Guide

SC20 series – 03/2016

General information

This user guide describes the default operation and features of the SC20 series radio mobile radio. Your service provider or organisation may have customised your radiomobile radioto optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your SC20 series radio mobile radio.

Safety Information

Before using this product read the safety and regulatory information contained in the Product Safety Guide (SPR-DOC-00170) supplied with your radio. It is your responsibility to ensure that this product is operated safely at all times, and that local laws governing the use of Radio Frequency (RF) devices are observed.

Sepura products are designed for use by mobile workforces, often working alone, and are intended for use in occupational and controlled conditions. It is recommended that you obtain training on how to operate this product. Your personal safety could be at risk if you do not understand how to operate this product correctly.

Sepura products have been tested to meet strict guidelines for personal safety and operational conditions. Do not operate this product in environments that exceed those listed on the product technical data sheet.

Quick Start Guide

Your radio at a glance

Item Description

1 Antenna.

Programmable Emergency Button. Press and hold (2 seconds) to initiate an Alarm call.

Rugged Accessory Connector (sRAC). Provides connection for accessories.

Centre context key. Press to activate the feature or option that appears directly above the key.

Right context key. Press to activate the feature or option that appears directly above the key.

Cancel/Home key. Press and hold (2 seconds) to power on your radio. From the Home screen, press and hold (4 seconds) to power off.

SC20 series – 03/2016

Item Description

Alphanumeric keypad with backlight. Loudspeaker and

microphone behind. The loudspeaker is used during Group

9 Select/Send key. Press to initiate a phone call.

11 Colour display with backlight.

16 Side Button (A/B). Press to activate a programmed feature.

18 Side Button (C). Press to activate a programmed feature.

20 Battery 21 Battery label area for attaching an asset label (optional).

24 Radio ID Label for attaching an asset label (optional). 25 RFID tag for monitoring and auditing purposes.

calls when an audio acccessory is not connected and the radio is held in the hand. The microphone is used during phone calls.

Navigation keys. Press to scroll through lists and move the cursor when writing text.

Left context key. Press to activate the feature or option that appears directly above the key.

Earpiece and microphone. Earpiece is active during phone calls when the radio is held like a smart phone against the ear. Speak into the microphone during Group calls when the radio is not attached to an audio accessory and held in the hand.

Tri-colour LED (indicator). Indicates various operational states of the radio.

Blue LED (indicator). Indicates a missed event such as a call, Callout or message. Also indicates Bluetooth® status.

Navi-knob. A continuously rotating knob used to adjust the speaker volume.

PTT (Press-to-talk) button. Press and hold to talk during a group call. Release to listen to other radio users.

Digital Accessory Connector (sDAC). Used to charge the battery, program the radio and attach accessories.

Attachment point for accessory. Used to connect a belt clip or other accessory designed for securing the radio during use.

External Antenna Connector used with a car kit to attach an external antenna to the radio.

Quick Start Guide

Battery

For your safety, inspect the battery regularly for any signs of damage, such as cracks or surface damage caused by an impact or the battery being dropped. Fit a new battery if there are any signs of damage.

Warning: Risk to personal safety. Sepura TETRA radios have

been tested and certified using Sepura approved batteries. The use of non-approved batteries may damage the product, will result in non-compliance with regulatory requirements, compromise the product safety ratings including SARS, reduce the length of operating time and will invalidate the product warranty.

Checking the battery charge

Always check the amount of battery charge before lengthy periods of operation. A fully charged battery should provide continuous operation for a full shift, depending on a number of operational factors such as how the radio is operated, the operating environment (temperature and network signal strength) and the condition of the battery. When the radio is powered on, the amount of charge remaining may be displayed as a percentage (%) on the screen.

Charging the battery

Your radio is powered by a rechargeable battery. The battery may be recharged many times but it will eventually need replacing to ensure continuous maximum performance from your radio.

First time battery charging

New batteries (Standard battery part no. 300-01174 and High Capacity battery part no. 300-01175) are supplied in 'storage mode' which means they have a minimum amount of charge for storage purposes. Before using a new battery for the first time it must be fully charged to reactivate it. If the battery is used before it is reactivated (fully charged) the radio

SC20 series – 03/2016

may not power on, or may indicate a low battery status icon or low level of charge.

Battery chargers

Only use Sepura approved battery chargers. Use of non-approved chargers may not fully charge the battery or damage it. Always read the user documentation supplied with the charger for additional safety instructions and how to use it.

Charging methods

The radio may be powered on or off during charging.

Attach the Charger cable to the sDAC connector at the base of the radio or place the radio with battery attached into a charging dock. If the battery is charged attached to the radio, and the radio is powered on, an indication of the remaining time to fully charge the battery is displayed (in hh:mm format). During charging, the tri-coloured LED on the radio indicates the charging progress and the charging icon appears on the status line, providing there is sufficient charge in the battery to support this function.

Status LED Description

Flashing Orange

Solid Orange Charging in progress. Solid Green Charging complete.

Solid Red

Battery temperature is either too hot or cold to commence charging.

Battery has failed to charge and may be not be chargable. Contact your service provider or Sepura.

The battery may be charged separately from the radio using a battery-only charger.

Quick Start Guide

Fitting the battery

If a belt clip is fitted to the radio, lift the belt clip before attempting to fit the battery. Do not attempt to insert the battery into the battery compartment sideways under the belt clip. This may result in damage to the radio and the belt clip.

To attach the battery, insert the battery into the battery compartment as shown. Press the battery downwards until it clicks into position.

Removing the battery

Always power off before removing the battery.

Push the safety latch on the bottom of the battery. Lift the battery upwards and remove.

SC20 series – 03/2016

Operational overview

Keys, buttons and knobs

Emergency button

Press and hold (2 seconds) to initiate an Alarm Call.

If the radio is powered off, press and hold (3 seconds) to power on and initiate an Alarm Call. It may take several seconds for the radio to complete its power on process before initiating the Alarm call.

PTT (press-to-talk) button

Press and hold to transmit (speak) during a Group call.

Release to receive and listen to other radio users.

Cancel/Home key

Press and hold (2 seconds) to power on.

In the Home screen, press and hold (4 seconds) to power off.

Press and hold (2 seconds) to return to the Home screen from any other screen.

Press to end a phone call.

Select/Send key

Press to initiate a phone call.

Press to select a menu or option.

Navi-knob

Rotate to adjust the volume.

Navigation keys

Press to scroll lists, menus, talkgroup folders and status messages.

Quick Start Guide

Press to move through characters when writing text.

Context keys

Context labels appear at the bottom of the screen, directly above each context key. These labels show the action of the key when it is pressed; either activating a feature or performing a function such as clearing a call (Clear) or selecting an option (Select).

The labels and actions of the context keys in the Home screen are:

Context key

Left Menu Press to enter the main menu.

Centre

Right Shortcut

Label Action

Groups

Status

Profiles

Press to change the talkgroup. See

a talkgroup on page 20

Press 2 times to send a status message.

Send a status message on page 38

See

Press 3 times to select a user profile.

User profiles on page 33

See Press to open the Shortcut Bar to

quickly access regularly used features or clear a notification. See Notifications

on page 18 and Shortcut Bar on page 18

Select

Soft keys

Special features such as SmartMenus can be assigned to a soft key. Your service provider or organisation can provide information about the customisation of your radio's soft keys.

To activate a soft key function, press a programmable side key (A, B, C) or press and hold (1 second) any one of the 0–9, * and # keys.

SC20 series – 03/2016

LED indicators

Blue LED

The blue LED indicates either a missed event, such as a missed call or unread message, or your Bluetooth®status (if enabled). A notification alerting you to the missed call, Callout or unread message appears in the Shortcut Bar. See Notifications on page 18.

Tri-colour LED

The tri-colour LED indicates the operational state of the radio.

LED Colour Description

Solid green Radio is powering on or in a call and receiving Solid red Radio is in a call and transmitting

Intermittent flashing red

Flashing orange Incoming telephone call or SDS/Status message Intermittent four

flashes orange

Attempting to connect to the network or incoming telephone SDS/Status message or battery low warning

Transmit Inhibit mode or Fallback mode are active

Home screen

The top level screen, known as the Home screen, appears when the radio powers on and when it is idle.

Tip: To quickly get back to the Home Screen, press and hold (2 seconds) the Cancel/Home key.

The status line, at the top of the screen, displays various icons to indicate the state of operation or when certain functions like keypad lock have been activated.

The context key labels at the bottom of the screen indicate what the context key directly below the label is configured to do. These labels change according to where you are in the menu hierarchy.

Quick Start Guide

# Description

Status line showing the radio coverage signal strength, battery

charge indicators, and operational status icons. Information area containing information that only appears on the

Home screen. This is customised by your service provider or organisation. It may show your selected talkgroup, date and time.

Context key options (available in the Home screen).

Status icons

Icons appear on the status line (at the top of the screen) when the radio is engaged in certain activities or when certain functions are active.

Icon Description

Security and Emergency

Emergency

Appears when emergency operation mode is active on your radio and an Alarm call is in progress.

Air Interface Encryption disabled

Calls will not be encrypted.

SC20 series – 03/2016

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