Sennheiser SB02M User guide

AMBEO Soundbar System SB02

Multi-speaker home cinema system

• AMBEO Soundbar | Plus
Model: SB02M

•AMBEO Sub
Model: SW02

Instruction manual

This instruction manual contains all information on the current
firmware version. Firmware updates can be downloaded free of
charge from the Internet (>

Use the search function, the navigation (left) or the following links:

Start

“Product overview”

“Getting started”

“Setting up the Soundbar and a Sub”

“Connecting devices to the Soundbar”

“Putting the Soundbar into operation”

“Operating the Soundbar”

“Using the Soundbar”

“Care and maintenance of the Soundbar”

“Specifications”

Sonova Consumer Hearing GmbH

Am Labor 1
30900 Wedemark
Germany

www.sennheiser-hearing.com

69).

Version: 09/22 A02

Important safety instructions

Important safety instructions

1. Read these safety instructions and the instruction manual of the
product.

2. Keep these safety instructions and the instruction manual of the
product. Always include the safety instructions and the instruc
tion manual when passing the product on to other users.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use the product near water.

6. Only clean the product when it is not connected to the power
supply system. Clean only with a dry cloth.

7. Ensure circulating ventilation. The product generates heat which
is dissipated through the housing. Install in accordance with the
manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, stoves, or
other products that produce heat and do not expose to direct sun
light.

9. Do not defeat the safety purpose of the polarized or grounding­type plug. A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.

10. Protect the power supply cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point
where it exits from the product.

11. Use only attachments/accessories/spare parts supplied or rec­ommended by Sonova Consumer Hearing.

12. Use only with shelves, racks, or tables that can safely support the
weight of the product (see instruction manual).

13. Unplug the product during lightning storms or when unused for
long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is
required when the product has been damaged in any way, such as
power supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the product, when the product has been
exposed to rain or moisture, does not operate normally, or has
been dropped.

15.WARNING: To reduce the risk of fire and electric shock, do not
expose the product to dripping or splashing and ensure that no
objects filled with liquids, such as vases, are placed on the prod
uct.

16. To completely disconnect this product from the AC mains, dis­connect the power supply cord plug from the AC receptacle.

17. The plug of the power supply cord and the AC receptacle shall
remain readily accessible.

18. Use the product only at altitudes up to 6562 ft/2000 m above
mean sea level.

-

-

-

2 | Sennheiser AMBEO Soundbar System SB02

Important safety instructions

Hazard warnings on the bottom of the product

The following label is attached to the bottom of the product.

The symbols on this label have the following meaning:

Read and follow the safety and operating instructions contained in
this instruction manual.

Presence of uninsulated dangerous voltage within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of
fire or electric shock.

Never open the product. There is a risk of electric shock when touch­ing live parts. There are no user serviceable parts inside the product.
Refer repairs to an authorized Sonova Consumer Hearing partner.

Preventing damage to health and accidents

▷ Protect your hearing from high volume levels. Do not

listen at high volume levels for long periods of time to
prevent hearing damage.

▷ The product generates stronger permanent magnetic

fields that could cause interference with cardiac pace
makers, implanted defibrillators (ICDs) and other
implants. Always maintain a distance of at least 3.94"/10 cm
between the product component containing the magnet and the
cardiac pacemaker, implanted defibrillator, or other implant.

-

▷ Keep the product, accessories and packaging parts out of reach

of children and pets to prevent accidents. Swallowing and chok
ing hazard.

▷ Do not use the product in an environment that requires your spe-

cial attention (e.g. when performing skilled jobs).

▷ The product generates heat which is dissipated through

the housing. Avoid prolonged skin contact with the prod
uct during use and immediately afterwards to prevent
skin irritation.

-

-

Preventing damage to the product and malfunctions

▷ If the product was moved from a cold environment to a warm one,

allow the product to stand for at least 2 hours before putting it
into operation.

Sennheiser AMBEO Soundbar System SB02 | 3

Important safety instructions

Safety instructions for Lithium coin batteries (marking with CR
or

Li)

The coin battery is for use with the SB02-RC remote control.

WARNING

If abused or misused, batteries may leak. In extreme
cases, they may even present a risk of:

•explosion

• heat and fire development

• smoke and/or gas development

• damage to health and/or the environment

If you think batteries have been swallowed or are lodged
in the body, seek medical assistance immediately.

Keep away from children.

Observe correct polarity.

Immediately remove the batteries from obviously
defective product.

Do not expose to moisture.

Do not mutilate or dismantle.

Remove the batteries if the product will not be used for
extended periods of time.

Pack/store batteries so that the terminals cannot
contact each other – danger of shorting out/fire hazard.

Only use batteries specified by Sonova Consumer
Hearing.

Store the product in a cool and dry place (approx. 20 °C/
68 °F).

4 | Sennheiser AMBEO Soundbar System SB02

Do not continue to use defective batteries.

Do not heat above 70 °C/158 °F, e.g. do not expose to
sunlight or throw into a fire.

Dispose of exhausted batteries at special collection
points or return them to your specialist dealer to
facilitate recycling. To avoid short circuits, cover the
poles of the batteries with tape.

Important safety instructions

For AUSTRALIA: If you suspect your child has swallowed or inserted
a coin battery, call the Poisons Information Centre immediately on
131126 for 24/7 fast, expert advice. If your child is having any diffi

-

culty breathing, call 000.

Notes on data collection and processing and on firmware updates

This product stores individual settings such as volume, sound and UI
settings (e.g. LED brightness), selected input and designations,
Bluetooth addresses of paired devices, WiFi settings and usage data
(e.g. power-on cycles and operating times). This data is required for
the operation of the product and is not transferred to Sonova Con

­sumer Hearing GmbH or companies commissioned by Sonova Con­sumer Hearing GmbH and is not processed.

You can update the firmware of the product for free via an Internet
connection. If the product is connected to the Internet, the following
data is automatically transferred to and processed by Sonova Con

­sumer Hearing servers in order to provide and transfer suitable firm­ware updates: MAC address, IP address. The data will only be used
as specified and will not be stored permanently. If you do not want
this data to be transferred and processed, do not connect to the
Internet.

Intended use/Liability

This product has been designed for playing TV sound and music via
cable connections, Bluetooth, WiFi or Ethernet. This product is
intended for private domestic use only. It is not intended for commer
cial use.

It is considered improper use when this product is used for any appli­cation not named in the instruction manual. Sonova Consumer Hear­ing GmbH is not liable for damages to devices that are not consistent
with the interface specifications (USB, HDMI, Ethernet). Sonova
Consumer Hearing GmbH does not accept liability for damage aris
ing from misuse or improper use of this product and its attach­ments/accessories.

Before putting the product into operation, please observe the
respective country-specific regulations.

Notes on the packaging

We recommend using the original packaging to ensure safe storage
and transport of the products. Damage during transport is often
caused by the use of unsuitable packaging. The original packaging of
the products provides optimal protection and minimizes the risk of
damage during transport.

-

-

Sennheiser AMBEO Soundbar System SB02 | 5

Presentation conventions

Presentation conventions

In this manual, the labels of the product’s controls and connectors
are highlighted in blue

Example:

OPTICAL IN input

The original English texts of the user interface of the Sennheiser
Smart Control app such as names of menus and buttons are high
lighted in blue.

Example:

Calibrate now button

▷ A triangle indicates a request for action.

• A period indicates bulleted lists.

1. Ordinal numbers simplify orientation in complex action

sequences and enumerations.

.

-

Presentation of warnings

In this manual, warnings are placed at the beginning of sections
when hazards may occur during the situations described in the sec
tions.

Warnings are structured as follows:

SIGNAL WORD

Type and source of danger!

Consequences if the warning is not observed.

▷ Measures to avoid danger

The warning sign indicates dangers to life and injury to persons.
Warnings without a warning sign warn of damage to property.

The signal word indicates the severity of the danger:

Signal
word

Warning

Caution

Attention

Meaning

The signal word Warning warns of possible hazards
that can lead to death or serious injury.

The signal word Caution warns of possible hazards
that can lead to injuries.

The signal word Attention warns of situations that can
lead to property damage.

-

The information on the type and source of the hazard describes the
type of hazard and what causes the hazard.

The information on consequences of non-observance describes
what will happen if the warning is not observed and the hazard is not
avoided.

The information on measures to avoid the hazard describes how you
can avoid the hazard.

6 | Sennheiser AMBEO Soundbar System SB02

Package contents

NEWS SPORTS

NEUTRAL ADAPTIVE

MUSICMOVIE

VOLSOURCE

VOICENIGHT

Package contents

AMBEO Soundbar | Plus

AMBEO Soundbar | Plus
Model: SB02M

Power cable, country-specific, length approx. 1 m

Premium High-Speed HDMI® Cable, length approx.
1

m

Remote control, model: SB02-RC
(incl. 1x CR2032 battery)

Quick guide

Safety guide

AMBEO Sub

AMBEO Sub
Model: SW02

Power cable, country-specific, length approx. 1 m

Quick guide

Safety guide

Sennheiser AMBEO Soundbar System SB02 | 7

Package contents

SB02-WM wall mount

Wall mount for Soundbar | Plus

2 screws (M4x15) for wall mounting the Soundbar

Allen key (HX 3)

Mounting

manual

Mounting instructions

Online you can find:

• this detailed instruction manual and additional information
(

www.sennheiser-hearing.com/download)

• the Sennheiser Smart Control app for configuring the AMBEO
Soundbar SB02 and for additional functions

(www.sennheiser-

hearing.com/smartcontrol)

• a list of accessories on the AMBEO Soundbar SB02 product page
at
www.sennheiser-hearing.com/ambeo-soundbar-plus/
or
www.sennheiser-hearing.com/ambeo-sub/
(to purchase online or contact your local Sonova Consumer Hear­ing partner:
www.sennheiser-hearing.com/service-support)

8 | Sennheiser AMBEO Soundbar System SB02

Product overview

23

1

4

11

5

6

Product overview

AMBEO Soundbar | Plus

Model: SB02M

Front

Full-range speakers

Infra-red receiver for SB02-RC remote control

AMBEO display

Top

Cover (not removable)

Top-firing full-range speakers

Woofer

Sennheiser AMBEO Soundbar System SB02 | 9

Product overview

0

8 9

ABCDE

7

7

H

F

G

Control panel

Microphones for room calibration and voice assistants

LED status bar

Mic Mute button with LED for microphone and WiFi status

Bottom

Active Codec display

Volume + button

Multi-purpose O button
for playback control and ECO mode or Action button for
Amazon Alexa (if Alexa is activated)

Volume – button

Bluetooth button

(press for 3 seconds to activate Bluetooth pairing)

Source button (input selection) to select connected and

active devices

10 | Sennheiser AMBEO Soundbar System SB02

Vibration absorbing feet

Mounting thread for SB02-WM wall mount (optional
accessory)

Type plate

Product overview

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

SETUP

RESET

USB

5V⎓1A

IN

AUX

R

L

100-240V∿ 50/60Hz max. 2A

POWER IN

SRQPONMLJI K

Inputs

POWER IN socket

100-240 V~, 50/60 Hz, max. 2.5 A

PRE OUT SUB output

RCA socket for connecting a subwoofer with power ampli­fier

AUX IN L and AUX IN R inputs

RCA sockets for an analog audio source

USB socket

type A, 5 V, ⎓ 1 A

OPTICAL IN input

for S/PDIF, optical

HDMI TV (e)ARC socket

for HDMI

HDMI 1 IN input

for HDMI

HDMI 2 IN input

for HDMI

ETHERNET socket

for Ethernet, RJ45

Reset button

Setup button
for WiFi setting (press for 3 seconds to start WiFi Pro-

tected Setup; WPS) and for connecting AMBEO Subs
(press 1x).

Sennheiser AMBEO Soundbar System SB02 | 11

Product overview

Overview of the Soundbar displays

The brightness of the displays can be adjusted via the
Sennheiser Smart Control app (>

LED status bar

LED status bar Meaning

white
sequence
from left and
right

white in steps
from left

blue right Bluetooth input

blue sequence Bluetooth pairing mode

System boots

Change of input
If the LED status bar lights up red

when the input is changed, no other
active input is available.

54).

white right Network streaming input

green right Network streaming “Spotify” input

purple right Network streaming “Tidal” input

white lighting
up

white swiping
to the right

white swiping
to the left

white
ascending or
descending

red left Minimum volume/volume muted

purple
sequence

light blue
sequence

yellow
sequence

Playback start/stop

Playback of next title

Playback of previous title

Increase or decrease of volume

Night mode “Night” activated/deac­tivated

Voice mode “Voice” activated/deac­tivated

AMBEO Sub is being connected

12 | Sennheiser AMBEO Soundbar System SB02

white
sequence

white
sequence

red-white
sequence

Room calibration is being performed

Firmware update is being installed

Reset to the factory default settings

Product overview

Mic LED

Mic LED Meaning

lights up red Microphones are switched off

Soundbar has not found WiFi set­tings/cannot connect to WiFi

WiFi hotspot
(http://192.168.255.249/)
is available

or

flashes light
blue or white
(for max. 2
minutes)

Room calibration via the Volume +

flashes purple
3x

and Volume
bar is not possible because the
microphone is switched off

(press the Mic Mute button on the

– buttons on the Sound-

Soundbar to deactivate the mute
function)

Active Codec LED

Only active if the input source (device, streaming contents, and the
input used by the Soundbar) supports one of the codecs.

Active Codec LED Meaning

lights up white DOLBY ATMOS active

off DOLBY ATMOS not active

lights up white DTS:X active

off DTS:X not active

lights up white MPEG-H active

off MPEG-H not active

LED AMBEO

LED AMBEO Meaning

lights up white AMBEO active

off AMBEO not active

flashes white 1x AMBEO “Light” activated

flashes white 2x AMBEO “Standard” activated

flashes white 3x AMBEO “Boost” activated

Sennheiser AMBEO Soundbar System SB02 | 13

Product overview

SUB

IN

100-240V∿ 50/60Hz

max. 3A

POWER IN/

1

2

3

4

87

5

6

AMBEO Sub subwoofer

Model: SW02

Cover (not removable)

Woofer (not visible, radiation direction upwards)

Vibration absorbing feet

Type plate

Status LED

Setup button

IN SUB input

RCA socket for analog subwoofer signal (only required if
no wireless connection to the Soundbar is possible)

POWER IN socket

100 – 240 V~, 50/60 Hz, max. 3 A

14 | Sennheiser AMBEO Soundbar System SB02

Product overview

3x

3x

2

3

4

3

4

1

1

4

Overview of the subwoofer displays

Status LED

Status LED Meaning

lights up
white

Off Standby/no power connection

Sub switched on, is booting or wirelessly
connected to the Soundbar

pulses
yellow

pulses
white

lights up
green

pulses
blue

flashes
blue 3x

flashes
orange 3x

Wall mount

Model: SB02-WM

Initial pairing mode, Sub searches for the
Soundbar in pairing mode

Connection mode, Sub searches for the
paired Soundbar

Sub switched on, connected to the Sound­bar via RCA cable, wireless connection
deactivated

Room calibration active

Room calibration successful

All connection settings deleted

Recesses for mounting (screws) to the wall

Recess for cables

Recesses for mounting the Soundbar with M4x15 screws

Damping elements

Sennheiser AMBEO Soundbar System SB02 | 15

Product overview

VOICE

NIGHT

VOL

SOURCE

MUSIC

MOVIE

SPORTSNEWS

ADAPTIVENEUTRAL

1

2

3

4

6

58

9

7

Remote control

Model: SB02-RC

Infra-red transmitting diode

Multi-purpose o button

for playback control and to activate the ECO mode or
Action button for Amazon Alexa (if Alexa is activated)

AMBEO button

for activating AMBEO

Voice button (voice mode)

Volume +/– button

Battery compartment (for 1x CR2032 battery)

Sound profile buttons

Movie, Music, News, Sports, Neutral, Adaptive

Source button (input selection)

Night button (night mode)

16 | Sennheiser AMBEO Soundbar System SB02

Getting started

Getting started

1. Setting up the Soundbar

The correct placement and setup of the AMBEO Soundbar is import­ant for an optimum sound experience. You can place the AMBEO
Soundbar on a piece of furniture (>
using the wall mount (optional accessory) (> 24).

21) or mount it directly to a wall

2. Connecting a TV and/or audio devices

Connect your TV to the Soundbar. You can also connect other audio/
video devices (>
Ethernet (> 51).

32) or play wireless audio via Bluetooth or WiFi/

Sennheiser AMBEO Soundbar System SB02 | 17

Getting started

SUB

100-240V∿ 50/60Hz

max. 3A

POWER IN/

3. Connecting to the power supply system

Connect the AMBEO Soundbar to the power supply system – the
AMBEO Soundbar comes to life and guides you through the initial
switch-on process via the Sennheiser Smart Control app (>

17).

4. Setting up an optional AMBEO Sub and
connecting to the power supply system

You can optionally extend the bass performance of the AMBEO
Soundbar with up to 4 wirelessly connected AMBEO Subs. Place the
subwoofer(s) in the same room as the Soundbar

(> 21) and connect

the AMBEO Sub(s) to the power supply system (> 35).

18 | Sennheiser AMBEO Soundbar System SB02

Getting started

www.sennheiser-hearing.com/smartcontrol

5. Installing the Sennheiser Smart Control
app on your smartphone and establishing a
WiFi connection

The Sennheiser Smart Control app allows you to use all the functions
and settings of the AMBEO Soundbar and further guides you through
setup process such as WiFi, name of the Soundbar, connection of the
AMBEO Subs (optional) and room calibration.

6. Starting the room calibration

Smart Co

ntr

o

l

R

oom

calibration

For an optimum spatial sound experience, the AMBEO Soundbar
together with the optional AMBEO Subs must perform a room cali
bration. The calibration takes only a few minutes and leads to the
best possible 3D spatial sound (>

41).

-

Sennheiser AMBEO Soundbar System SB02 | 19

Getting started

Configuring an optional assistant such as
Amazon Alexa or Ok Google

Smart Control

You can optionally configure the Soundbar to use the Amazon Alexa
or Ok Google voice assistants. The Smart Control app will guide you
through the setup process (Internet connection and user account
required, availability of Amazon Alexa, Alexa Cast and Ok Google and
Chromecast is region-dependent).

20 | Sennheiser AMBEO Soundbar System SB02

Setting up the Soundbar and a Sub

Setting up the Soundbar and a
Sub

Placing the Soundbar on the device feet and positioning it

ATTENTION

Material damage due to overheating

Inadequate ventilation may cause the Soundbar to overheat.

▷ Do not place any objects on the Soundbar, keep the minimum

clearances and ensure circulating ventilation.

ATTENTION

Risk of staining of furniture surfaces!

Varnish or furniture polish may degrade the feet of the product,
which could stain your furniture.

▷ Do not place the product on delicate surfaces; if necessary, use a

non-slip pad under the product.

▷ Place the Soundbar on a sturdy, level, horizontal piece of furniture

that can safely carry the weight of the Soundbar.

▷ Observe the following:

–The distance X of the Soundbar to the side walls should ideally

be the same so that the Soundbar is centered in the room. The
optimum distance between the Soundbar and the walls is
between 1 and 5 meters.

– The Soundbar should be placed in an elevated position, at least

27.55"/70 cm high (e.g. on a piece of furniture).

– There must be no objects between the Soundbar, the side walls

and the ceiling of the room that block sound or have a strong
sound-absorbing effect (e.g. furniture such as shelves or arm
chairs, room dividers, curtains, flower pots).

–The distance Y of the Soundbar to the ceiling should be

between 1 and 5 meters, but should not exceed 5 meters. The
ceiling should be flat and horizontal (no pitched roof or domed

roof).
– The Soundbar should be positioned centrally below the TV.
– You can optionally connect the Soundbar to 1 to 4 AMBEO Subs

to give the spatial sound more volume and presence. For the

positioning of the AMBEO Sub, see

> 25.

-

Sennheiser AMBEO Soundbar System SB02 | 21

Setting up the Soundbar and a Sub

Y

X X

>10 cm

ca. 70 cm

≥2 m

6,3 kg

• The distance of the Soundbar to the TV should be at least 3.94"/
10 cm.

• Note that with some TVs, the sensor of the remote control may be
covered by the Soundbar and the remote control will no longer
work. In this case, increase the distance between the Soundbar
and the TV or use a commercially available IR repeater.

• The seat (optimal point “sweet spot”) should be positioned cen­trally in front of the Soundbar and have a distance of at least
2

meters to the Soundbar.

▷ Ensure circulating ventilation. The product generates heat which

is dissipated through the housing.

22 | Sennheiser AMBEO Soundbar System SB02

Setting up the Soundbar and a Sub

≤15 m

≥2 m

30°

20°

1 2 3 4

5

Optimum positioning

The following illustration shows the schematic structure of the
sound waves starting from the Soundbar, which are reflected by
walls and objects and thus reach the optimal point (“sweet spot”).
Thus, virtual spatial sound can be created with a Soundbar.

Theoretically, the AMBEO Sub can be placed anywhere in the room,
since the low bass sound waves cannot be located by hearing. If you
are using multiple subwoofers (up to 4 are possible), note that the
subwoofers have to be placed on one side/wall.

Curtain

TV

Soundbar

Furniture

Optimal point “sweet spot”

Reflecting surface

Sound waves of the loudspeakers

Sound waves from the top-firing loudspeakers
to the ceiling

When positioning the Soundbar, keep in mind that the sound is
reflected by the walls and ceiling. Many curtains, thick carpets
and other rough surfaces can affect the 3D spatial sound.

Sennheiser AMBEO Soundbar System SB02 | 23

Setting up the Soundbar and a Sub

*

*

M4x15

M4x15

HX 3

HX 3

Mounting the Soundbar to a wall

To mount the Soundbar to a wall, you require the SB02-WM wall
mount (optional accessory, >

▷ Proceed as described in the mounting instructions (enclosed with

the SB02-WM wall mount).

15) for the AMBEO Soundbar | Plus.

24 | Sennheiser AMBEO Soundbar System SB02

Setting up the Soundbar and a Sub

Smart Co

ntr

ol

≤10 m

ca. 15 cm

Auto connect

Placing a Sub on the device feet and positioning it

ATTENTION

Risk of staining of furniture surfaces!

Varnish or furniture polish may degrade the feet of the product,
which could stain your furniture.

▷ Do not place the product on delicate surfaces; if necessary, use a

non-slip pad under the product.

▷ Place the Sub on the floor. The floor has to be firm and level.

▷ Observe the following:

– The subwoofer should be placed to the side of the Soundbar.

The distance to walls should be approx. 5.90"/15 cm.

– The transmission range between the subwoofer and the Sound-

bar is up to 10 m.

– The radiation angle of the subwoofer leads upwards. Do not

place any objects on top of the subwoofer and do not cover it.

– If you are using more than one subwoofer (up to 4 are possible),

place the subwoofers on one side/wall. It is possible to distrib
ute the subwoofers in the room instead, but in this case the
bass performance may not build up optimally.

– Placing the subwoofer in the front area of the room will result in

optimal sound mixing between the speakers.

– Placing the subwoofer in the rear area of the room minimizes

the localization effect.

-

Sennheiser AMBEO Soundbar System SB02 | 25

Setting up the Soundbar and a Sub

26 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

Connecting devices to the
Soundbar

▷ Put a protective material (e.g. a blanket) between the piece of fur-

niture and the Soundbar.

▷ Carefully turn the Soundbar on its front.

Sennheiser AMBEO Soundbar System SB02 | 27

Connecting devices to the Soundbar

TV with HDMI eARC/ARC TV: no HDMI eARC/ARC

eARC

HDMI IN

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

e.g. CD player

L

AUDIO

OUT

R

RCA stereo cable

not included

USB-A cable

not included

HDMI 4K

HDMI 8K or higher

Auto Power ON/ECO Mode

Streaming device e.g.

Apple TV, Netflix, ...

Gaming console e.g.

PS5, Xbox, ...

Blu-ray player, DVD player,

cable or satellite receiver

Optical Cable not included

Recommended

Ultra High Speed

HDMI cable

not included

Recommended

Premium High Speed

HDMI cable

not included

*

Premium High Speed

HDMI Cable

included

Power cable included

RJ-45 cable

not included

Router

HDMI

OUT

HDMI

OUT

Auto/Bypass/Pass-Through

Downmix/Stereo/PCM

TV/Player sound menu

*

:

HDMI Audio OUT/Optical OUT

Auto/Bypass/Pass-Through

Downmix/Stereo/PCM

Player sound menu

*

:

HDMI Audio OUT/Optical OUT

Auto/Bypass/Pass-Through

Downmix/Stereo/PCM

TV/Player sound menu

*

:

HDMI Audio OUT/Optical OUT

IN

AUX
L

R

max. 4K 60Hz

more than 4K 60Hz

(e.g. 8k, 120Hz)

OPTICAL

OUT

100-240V∿ 50/60Hz max. 2A

POWER IN

/

源入

WiFi off when Ethernet

cable is connected

* sound menu can vary

* sound menu can vary

* sound menu can vary

Recommended

Empfohlen

Recommandé

Recomendado

Recomendado

Aanbevolen

Consigliato

Anbefales

Rekommenderas

Optionally, use HDMI eArc if

possible.

Optional, verwenden Sie HDMI

eARC wenn möglich.

En option, utilisez HDMI eArc si

possible.

Opcionalmente, utilice HDMI eArc

si es posible

Opcional, utilize o HDMI eArc se

possível.

Gebruik optioneel de HDMI eArc

waar mogelijk.h

Opzionale, utilizzare HDMI eArc,

se possibile.

Anvend som option HDMI eArc,

hvis det er muligt.

Använd HDMI eArc som alternativ

om detta skulle vara möjligt.

*

Only use a Premium High Speed HDMI cable to connect the soundbar to your TV.

Verwenden Sie ausschließlich ein Premium High Speed HDMI Kabel.

Utilisez uniquement un câble Premium HDMI haute vitesse.

Opcionalmente, utilice Premium HDMI eArc si es posible.

Opcional, utilize o Premium HDMI eArc se possível.

Gebruik optioneel de Premium HDMI eArc waar mogelijk.

Opzionale, utilizzare Premium HDMI eArc, se possibile.

Anvend som option Premium HDMI eArc, hvis det er muligt.

Använd Premium HDMI eArc som alternativ om detta skulle vara möjligt.

*

Optional | Optional | En option | Opcional | Opcional | Optie | Opzionale | Option | Valfritt

Connection diagram (example)

Connect your audio sources to the AMBEO Soundbar and your TV
according to the diagram (example) in the supplied quick guide.
Sennheiser recommends connecting the audio sources for high-res
olution surround formats directly to the AMBEO Soundbar using a
High Speed HDMI

Note that video contents with a resolution of 8K cannot be transmit­ted to the Soundbar. Connect your video device directly to your TV if
you want to transmit video contents in 8K.

® Cable.

-

28 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

Auto/Bypass/Pass-Through

Downmix/Stereo

TV/Player sound menu:
HDMI Audio OUT/Optical OUT

Downmix/Stereo

Auto/Bypass/Pass-Through

Preparation

Adjust the sound settings on the TV and on the audio/video device.

▷ On your devices, adjust the sound settings for the HDMI output

and the optical output from “Downmix/Stereo” to “Auto/Bypass/
Pass-Through”. (The menu of the devices may use different
names depending on the manufacturer).
This ensures that the audio signals for 3D spatial sound from the
source (e.g. TV) are passed on to the AMBEO Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 29

Connecting devices to the Soundbar

eARC

HDMI IN

Auto/Bypass/Pass-Through

Downmix/Stereo

TV/Player sound menu:
HDMI Audio OUT/Optical OUT

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

Connecting a TV

Connection to the HDMI eARC socket (recommended)

Required cable: Premium High-Speed HDMI Cable (supplied)

To connect the Soundbar to a TV with an HDMI IN socket labeled
“ARC/eARC”:

▷ Connect one connector of the supplied Premium High-Speed

HDMI Cable to the

▷ Connect the other connector of the cable to the HDMI (eARC) IN

socket of your TV.

▷ Observe the settings of your devices (> 29).

HDMI TV (eARC) socket on the Soundbar.

30 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

Auto/Bypass/Pass-Through

Downmix/Stereo

TV/Player sound menu:
HDMI Audio OUT/Optical OUT

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

OPTICAL

OUT

Connection without HDMI eARC socket

Required cable: optical cable (recommended length: max. 5 m)

To connect the Soundbar to a TV without an HDMI IN socket labeled
“ARC/eARC”:

▷ Connect one connector of an optical cable (to be ordered sepa-

rately) to the OPTICAL IN socket on the Soundbar.

▷ Connect the other connector of the cable to the OPTICAL OUT

socket on your TV.

▷ Observe the settings of your devices (> 29).

Sennheiser AMBEO Soundbar System SB02 | 31

Connecting devices to the Soundbar

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

HDMI 4K

Streaming device e.g.
Apple TV, Netflix, ...

Blu-ray player, DVD player,
cable or satellite receiver

HDMI

OUT

Auto/Bypass/Pass-Through

Downmix/Stereo

Player sound menu:
HDMI Audio OUT/Optical OUT

Connecting an audio/video device

Digital connection

Required cable: HDMI (recommended: at least Premium High-Speed
HDMI Cable)

To connect the Soundbar to an audio source (e.g. Blu-ray player, DVD
player):

▷ Connect one connector of an HDMI cable (to be ordered sepa-

rately) to one of the two HDMI sockets (HDMI 1 IN, HDMI 2 IN) on
the Soundbar.

▷ Connect the other connector of the cable to the HDMI OUT socket

of your audio source.

▷ Observe the settings of your devices (> 29).

Video contents with a resolution of 8K cannot be transmitted to
the Soundbar. Connect your video device directly to your TV if
you want to transmit video contents in 8K.

32 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

e.g. CD player

L

AUDIO

OUT

R

Analog connection

Required cable: stereo RCA cable

To connect the Soundbar to a TV or an audio source (e.g. CD player):

▷ Connect the red connector of an RCA cable (to be ordered sepa-

rately) to the red AUX IN R socket and the white connector of the
same cable end to the white

AUX IN L socket on the Soundbar.

▷ Connect the other red connector of the cable to the red socket

and the white connector of the same cable end to the white
socket of the TV or audio source.

Sennheiser AMBEO Soundbar System SB02 | 33

Connecting devices to the Soundbar

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

Router

Connecting an Ethernet cable

To connect the Soundbar to a wired network:

▷ Connect one connector of a network cable (with RJ-45 connector,

to be ordered separately) to the ETHERNET
bar.

▷ Connect the other connector of the cable to the network socket of

your router.
You may have to make settings on your router.

socket on the Sound-

If you connect the Soundbar to the Internet/Ethernet via cable, the
WiFi function of the Soundbar is automatically deactivated.

Alternatively, the Soundbar can be connected to the Internet via WiFi
(>

53).

34 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

LOW LEVEL

IN/MONO

Connecting a subwoofer (optional)

Optionally, you can connect a subwoofer to the Soundbar.

Analog connection

Required cable: mono RCA cable

▷ Recommended settings: Adjust the volume on the subwoofer to

“approx. 50%” and set the crossover to “Max”.

▷ Connect one connector of the mono RCA cable (to be ordered

separately) to the

▷ Connect the other connector of the cable to the socket

LOW

LEVEL IN/MONO of the subwoofer.

PRE OUT SUB socket on the Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 35

Connecting devices to the Soundbar

SUB

100-240V∿ 50/60Hz

max. 3A

POWER IN/

Wireless connection (with AMBEO Sub only)

You can wirelessly connect up to 4 AMBEO Subs to the Soundbar.
You can set up and manage the wireless connections of all AMBEO
Subs via the Sennheiser Smart Control app (>

57). To do so, the
Smart Control app has to be installed on your smartphone and con­nected to the Soundbar.

If the Smart Control app is not available, you can establish the wire­less connection via the Setup button on the Soundbar.

▷ Make sure that the Soundbar and the AMBEO Sub are connected

to the power supply (>

38, > 39).
Upon delivery, the AMBEO Sub is automatically in pairing mode
and searches for a new connection. During this process, the Sta
tus LED of the AMBEO Sub pulses yellow.

If the AMBEO Sub’s Status LED pulses white instead, the
AMBEO Sub is searching for an already known connection to a
device with which the AMBEO Sub has already been paired
once. To delete this known connection, you have to reset the
AMBEO Sub. (>

37).

▷ Briefly press the Setup button of the Soundbar.

The Soundbar connects to the AMBEO Sub.
The Status LED of the AMBEO Sub lights up white after a suc-

cessful connection.

-

▷ If necessary, connect additional AMBEO Subs in the same way.

▷ Calibrate the Soundbar (> 41).

36 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

3x

3s

Deleting the pairing settings of the AMBEO Sub

If the AMBEO Sub is already paired with a device, the AMBEO Sub’s
Status LED will pulse white instead of yellow during the connection
search. The AMBEO Sub automatically tries to pair with the known
device.

To be able to connect the AMBEO Sub to a new device, you have to
delete the known pairing settings.

You can delete the pairing settings of all connected AMBEO Subs
directly via the Smart Control app (>

58).

Alternatively, you can reset the pairing settings via the Setup button
of the AMBEO Sub.

To reset the AMBEO Sub via the Setup button:

▷ Press the Setup button of the AMBEO Sub for 3 seconds.

The Status LED of the AMBEO Sub flashes orange 3x and then
pulses yellow. The AMBEO Sub searches for a new connection.

If you reset the pairing settings of the AMBEO Sub via the Setup
button, you then have to manually delete the pairing settings of
the AMBEO Sub from the Sennheiser Smart Control app (>

58).

After you have deleted the pairing settings of the AMBEO Sub,
you have to perform a room calibration (>

41).

Disconnecting the subwoofer

As long as the subwoofer is connected to the Soundbar, you can
deactivate it in the Sennheiser Smart Control app. In doing so, you
can prevent a subwoofer from being used during audio playback
without having to disconnect the subwoofer from the Soundbar
(>

58).

When the subwoofer is deactivated, the Soundbar uses the room cal­ibration data without subwoofer, if there is one.

Sennheiser AMBEO Soundbar System SB02 | 37

Connecting devices to the Soundbar

PRE OUT

SUB

IN

OPTICAL

IN

HDMI 2

IN

HDMI 1

HDMI TV

(e)ARC

ETHERNET

Setup

Reset

USB

5V⎓1A

IN

AUX

L

R

POWER IN

Connecting/disconnecting the Soundbar to/from the power supply system

ATTENTION

Danger of damage to the product!

If you connect to an unsuitable power supply, the product
can be damaged.

▷ Use a suitable power cable to connect the product to

the power supply system (100 – 240

Connecting to the power supply system

▷ Connect the plug of the power cable to the POWER IN socket on

the Soundbar.

▷ Connect the power plug of the power cable to a suitable wall

socket.
The Soundbar automatically switches on after being connected to
the power supply.

The LED status bar of the Soundbar lights up white.

V, 5 0 Hz/60 Hz).

Disconnecting from the power supply system

▷ Disconnect the power plug of the power cable from the wall

▷ Disconnect the plug of the power cable from the POWER IN

38 | Sennheiser AMBEO Soundbar System SB02

socket.

socket on the Soundbar.

The Soundbar does not have to be switched on or off manually.
When the Soundbar is not in use, it automatically switches to
the power-saving ECO mode (>

46). The Soundbar automati­cally switches on from ECO mode when you start audio play­back from an audio source.

Alternatively, you can put the Soundbar in standby mode with­out network connection (> 46).

Connecting devices to the Soundbar

POWER IN

Connecting/disconnecting an AMBEO Sub to/from the power supply system

ATTENTION

Danger of damage to the product!

If you connect to an unsuitable power supply, the product
can be damaged.

▷ Use a suitable power cable to connect the product to

the power supply system (100 – 240

Connecting to the power supply system

▷ Connect the plug of the power cable to the POWER IN socket on

the AMBEO Sub.

▷ Connect the power plug of the power cable to a suitable wall

socket.
The AMBEO Sub automatically switches on after being con­nected to the power supply.

The Status LED of the AMBEO Sub lights up white.

V, 5 0 Hz/60 Hz).

Disconnecting from the power supply system

▷ Disconnect the power plug of the power cable from the wall

socket.

▷ Disconnect the plug of the power cable from the POWER IN

socket on the AMBEO Sub.

The AMBEO Sub does not have to be switched on or off manu­ally. If the AMBEO Sub is wirelessly connected to the Soundbar
and the Soundbar switches to ECO mode, the AMBEO Sub
automatically switches to standby mode after 5 minutes. If the
AMBEO Sub is connected to the Soundbar via cable, the
AMBEO Sub will only switch to standby mode after 15 minutes.

The AMBEO Sub automatically switches on from standby mode
as soon as you start audio playback via the Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 39

Connecting devices to the Soundbar

Putting the Soundbar into
operation

Preparing the SB02-RC remote control

To remove the transport protection of the battery:

▷ Use a suitable object (e.g. a coin) to open the battery compart-

ment cover (located on the bottom side of the remote control) by
turning one turn counter-clockwise.

▷ Remove the plastic strip.

▷ Close the battery compartment cover by turning one turn clock-

wise.

Installing the Sennheiser Smart Control app

To be able to control the Soundbar using a smartphone, the Sound­bar and the smartphone on which you install the Sennheiser Smart
Control app has to be connected to the same WiFi network.

To make full use of all the settings and functions of the AMBEO
Soundbar, you have to have the free Sennheiser Smart Control app
installed on your smartphone.

▷ Download the Sennheiser Smart Control app from the Apple App

Store or from Google Play and install it on your smartphone. Alter
natively, you can visit the following website:
www.sennheiser-hearing.com/smartcontrol

Establishing the initial connection between the Sennheiser Smart Control app and the Soundbar

The initial connection between the Sennheiser Smart Control app
and the Soundbar is established via Bluetooth Low Energy. For this,
Bluetooth has to be activated on your smartphone.

After the initial connection via Bluetooth is established, you can set
up a WiFi connection for the Soundbar in the Smart Control app. In
doing so, the Smart Control app can then connect to the Soundbar
via WiFi (>

53).

-

40 | Sennheiser AMBEO Soundbar System SB02

Connecting devices to the Soundbar

▷ Make sure that the Soundbar is properly connected to the power

supply.

▷ Make sure that the smartphone you want to connect to has the

Smart Control app installed and Bluetooth and WiFi are activated.

▷ Start the Smart Control app.

▷ Follow the instructions in the Smart Control app.

The Smart Control app recognizes the Soundbar and activates all
available settings and functions.

Confi

If the initial connection between the Smart Control and the
Soundbar via Bluetooth fails, the Soundbar may have already
been paired with the smartphone via Bluetooth.

In this case, you have to delete all entries of the Soundbar in the
Bluetooth menu of the smartphone.

Then start a new connection attempt.

Configuring the Soundbar without the Sennheiser Smart Control app

▷ Connect your smartphone or computer to the Soundbar’s WiFi

hotspot.
The Soundbar’s WiFi network name is “AMBEO Soundbar [serial
number]”.

▷ Go to the Soundbar page in your web browser

(address: http://192.168.255.249/
or, if the Soundbar and your smartphone or computer are on the
same network, go to:

http://ambeo).

Starting the room calibration

The room calibration is necessary for the measurement of the room
in order to let you get the optimum spatial sound experience.

Therefore, the room calibration should be performed when

• the Soundbar is put into operation for the first time in a room,

• the position of the Soundbar has been changed,

• a subwoofer has been connected or disconnected, or

• the room has been changed (e.g. furniture has been moved).

Preparing the calibration

▷ Connect the Soundbar to the power supply system (> 38).

▷ The Soundbar switches on. This process takes about 20 seconds.

The LED status bar lights up white.

▷ Make sure that the microphones of the Soundbar are not muted

(>

48).

▷ Make sure that the subwoofers are set up correctly and con-

nected to the power supply system (> 25, > 39).

▷ Make sure that it is quiet in the room where you calibrate the

Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 41

Connecting devices to the Soundbar

3s

3s

Starting the calibration

You can start the calibration either via the Sennheiser Smart Control
app or via the Volume

+ and Volume – buttons on the Soundbar.

The Smart Control app allows you to check the status of the calibra­tion in progress.

To start the calibration via the Sennheiser Smart Control app:

▷ Open the Smart Control app.

▷ In the System Calibration section, tap the Start button and follow

the on-screen instructions.

To start the calibration via the Soundbar’s Volume + and Volume –
buttons:

▷ Simultaneously press the Volume + and Volume – buttons for

3

seconds.
The calibration process takes several minutes. The calibration of
the Soundbar takes longer if connected subwoofers are cali
brated as well.

-

▷ Avoid interfering noises during calibration (open windows, house-

hold appliances, etc.), do not stand too close to the Soundbar and
do not cover the Soundbar’s microphones, as this can falsify the
calibration.
After the calibration is complete, the Soundbar plays a demo
tune.

Canceling the calibration

To cancel the calibration:

▷ Press the Multi-purpose o button on the Soundbar for 3 seconds.

The LED status bar lights red.
The Soundbar is in an uncalibrated state and has to be recali-

brated.

42 | Sennheiser AMBEO Soundbar System SB02

Operating the Soundbar

Operating the Soundbar

WARNING

Danger due to high volume levels!

Listening at high volume levels can lead to permanent
hearing defects.

▷ Adjust the volume to a low level before selecting a

source.

▷ Do not continuously expose yourself to high volume

levels.

Switching the Soundbar on and off

The Soundbar automatically switches on after being connected to
the power supply.

The Soundbar does not have an on/off button to switch the Soundbar
off. When you are not using the Soundbar, it will automatically switch
to ECO mode (>

When audio playback is started from an input source, the Soundbar
automatically switches on from ECO mode and plays back the input
source.

46).

If an AMBEO Sub that is in standby mode is wirelessly con­nected to the Soundbar, the AMBEO Sub will automatically
switch on when you start audio playback from the Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 43

Operating the Soundbar

Functions of the Multi-purpose o button

The Soundbar and the remote control of the Soundbar are equipped
with the Multi-purpose
ing the Multi-purpose o button depends on how often you press the
button in quick succession and whether the Amazon Alexa voice
assistant is activated. You can activate Amazon Alexa via the Senn
heiser Smart Control app.

Functions of the Multi-purpose o button with the Amazon Alexa voice assistant deactivated

Button Condition Function

No playback of audio con­tents

Audio playback in prog­ress via input sources that
allow control of a playback
progress bar (e.g. stream
ing via Bluetooth or net­work connection)

Press 1x

Audio playback in prog­ress via input sources that
do not allow control of a
playback progress bar
(e.g. analog AUX input
sources such as CD play
ers)

Press 2x

Press 3x

Audio playback in prog­ress via input sources that
allow control of a playback
progress bar (e.g. stream
ing via Bluetooth or net­work connection)

o button. Which function is started by press-

Starts audio playback

Pauses audio playback

-

Mutes the Soundbar
When sound is played
back through an HDMI
input, the sound may
be played back through
the TV’s speakers after

-

the Soundbar is muted,
depending on the input
source settings.

Plays the next track in
the playlist

-

Plays the previous
track in the playlist

-

44 | Sennheiser AMBEO Soundbar System SB02

Operating the Soundbar

Functions of the Multi-purpose o button with the Amazon Alexa voice assistant activated

Button Condition Function

Triggers Amazon Alexa

Press 1x –

or cancels a command
to Amazon Alexa.

No playback of audio con-

Starts audio playback

tents

Audio playback in prog-

Pauses audio playback
ress via input sources that
allow control of a playback
progress bar (e.g. stream

-

ing via Bluetooth or net-

Hold for 3
sec

work connection)

Audio playback in prog­ress via input sources that
do not allow control of a
playback progress bar
(e.g. analog AUX input
sources such as CD play

-

ers)

Mutes the Soundbar

When sound is played

back through an HDMI

input, the sound may

be played back through

the TV’s speakers after

the Soundbar is muted,

depending on the input

source settings.

Sennheiser AMBEO Soundbar System SB02 | 45

Operating the Soundbar

1x

Standby/ECO mode

If there is no audio playback for at least 10 seconds, the Soundbar
switches to the power-saving ECO mode. The AMBEO logo on the
Soundbar dims and the ECO
Control app.

If you want to pause audio playback, you have the following options:

• Briefly press the Multi-purpose o button on the Soundbar or the
remote control.

• Tap the Pause button in the playback area of the Smart Control
app.

• Stop playback at the input source.

If an AMBEO Sub is wirelessly connected to the Soundbar, the
AMBEO Sub automatically switches to standby mode after 5 minutes
when the Soundbar switches to ECO mode. If the AMBEO Sub is con
nected via cable, the AMBEO Sub will only switch to standby mode
after 15 minutes.

button appears in the Sennheiser Smart

-

Activating/deactivating standby mode without network connection

You can manually put the Soundbar into standby mode without a net­work connection. Compared to ECO mode, this also disconnects all
network connections of the Soundbar.

If the Soundbar is in standby mode without a network connection, it
cannot switch on again automatically. You have to manually deacti
vate the standby mode without network connection.

To activate standby mode without network connection:

▷ Simultaneously press the Multi-purpose o button and the

Volume
the buttons for 5 seconds.

If you want to deactivate standby mode without network connection,
you have the following options:

• Briefly press the Multi-purpose o button.

• Briefly press the Source button.

Since the network connections have to be restored when you switch
the Soundbar on again, the switch-on process may take up to one
minute.

– button on the Soundbar or the remote control and hold

-

46 | Sennheiser AMBEO Soundbar System SB02

Operating the Soundbar

Adjusting the volume

WARNING

Danger due to high volume levels!

Listening at high volume levels can lead to permanent
hearing defects.

▷ Adjust the volume to a low level before selecting a

source.

▷ Do not continuously expose yourself to high volume

levels.

Adjusting the volume on the Soundbar or via the remote control

To decrease or increase the volume in small increments:

▷ Briefly press the Volume + button or the Volume – button 1x.

To decrease or increase the volume in large increments:

▷ Press the Volume + button or the Volume – button until the

desired volume is reached.

Adjusting the volume in the Sennheiser Smart Control app

In the Sennheiser Smart Control app, you can only adjust the volume
after an audio source has been selected.

▷ Move the volume slider in the playback area of the Smart Control

app with a swiping motion.

Sennheiser AMBEO Soundbar System SB02 | 47

Operating the Soundbar

1x

Activating/deactivating the mute function

Activating/deactivating the mute function of the loudspeakers

If you want to activate the mute function, you have the following
options:

•Press the Multi-purpose o button on the Soundbar or the remote
control. Depending on the settings of the input source, audio may
then be played back via the loudspeakers of the input source (e.g.
TV).

• Activate the mute function on the input source (e.g. with the TV
remote control).

• Reduce the volume to 0 (see > 47).

If you want to deactivate the mute function, you have the following
options:

• Press one of the mute buttons again.

•Adjust a volume > 0 ( > 47).

Activating/deactivating the mute function of the microphones

The Soundbar features 4 microphones for calibrating the Soundbar
and controlling the Soundbar with a voice assistant.

When you mute the microphones, the microphones are discon­nected from the power supply. This prevents the microphones from
being used unintentionally.

You have to deactivate the muting of the microphones if

• you want to calibrate the Soundbar or

• you want to use the Soundbar with a voice assistant.

To mute or unmute the microphones:

▷ Press the Mic Mute button on the Soundbar.

When the microphones are muted, the Mic LED lights up red.

48 | Sennheiser AMBEO Soundbar System SB02

Operating the Soundbar

1x

Selecting the input source

WARNING

Danger due to high volume levels!

Listening at high volume levels can lead to permanent
hearing defects.

▷ Adjust the volume to a low level before selecting a

source.

▷ Do not continuously expose yourself to high volume

levels.

Selecting the input source via the Sennheiser Smart Control app

▷ Open the Smart Control app.

▷ At the top of the playback area in the Smart Control app, tap the

Input source button.

A list of available input sources is displayed.
If a sound signal is present at the input, a loudspeaker symbol is

also displayed.

Input sources

HDMI TV

HDMI 1

HDMI 2

OPTICAL

AUX

Bluetooth

not connected

Spotify Connect

▷ Tap the desired input source.

Selecting the input source via the Soundbar

▷ Use the Source button to switch between the available input

sources.
The Source button switches only between connected and
switched-on input sources.

If only one input has a switched-on sound source connected,
the input source cannot be changed. The LED status bar then
flashes red.

Sennheiser AMBEO Soundbar System SB02 | 49

Operating the Soundbar

Selecting the input source via the remote control

▷ Use the Source + and Source – buttons to switch between the

available input sources.
The Source + and Source – buttons switch only between con­nected and switched-on input sources.

Streaming sources

Streaming sources (e.g. Tidal Connect), with the exception of Spotify
Connect, cannot be selected using the

If you are using Spotify Connect, you can use the Source button to
access the most recent playlist.

The Soundbar automatically switches to the streaming source when
playback is started from a streaming service.

If the streaming source is disconnected, the Soundbar jumps back to
the previous source.

You can also have the Spotify Connect streaming service start
automatically when you switch on the Soundbar and then
select it as the input source using the

To do so, activate the “Auto-play Function” function in the

Spotify Connect submenu of the Services menu via the

Sennheiser Smart Control app (>

Source button.

Source button.

62).

Customizing the name and color of the input source

If you have selected an input source, the name of the input source is
displayed in the playback area of the Smart Control app. You can
change the name of the input source, except for the input sources
Bluetooth and Spotify Connect, in the Smart Control app.

You can also assign a color to each input source, except for the input
sources Bluetooth and Spotify Connect. The LED status bar of the
Soundbar lights up in the color of the active input source.

▷ Open the Smart Control app.

▷ At the very top of the header of the Sennheiser Smart Control app,

tap the

Settings menu.

▷ In the Settings menu, tap the Input button.

A drop-down list appears.

▷ Tap the Input names item in the drop-down list.

▷ Tap the pencil icon next to the input source whose name or LED

color you want to change.

▷ Type a name in the input field or tap the desired LED color.

▷ Confirm your selection with the OK button.

You cannot customize the input sources Bluetooth and Spotify Con­nect.

50 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Bluetooth

3s

LED

Using the Soundbar

Connecting the Soundbar to a Bluetooth device

Information on the Bluetooth wireless connection

The Soundbar is compatible with the Bluetooth standard 5.0.

If your audio source supports the high-resolution audio encoding
method AAC, music is automatically played back in high audio qual
ity. Otherwise the Soundbar will play back your music in normal
audio quality (SBC).

When selecting the “Bluetooth” input or when switching on with the
last used input “Bluetooth”, the Soundbar automatically tries to con
nect to the last used Bluetooth device.

The Soundbar can save the connection profiles of up to six Bluetooth
devices with which it has been paired.

If you pair the Soundbar with the seventh Bluetooth device, the con­nection profile of the least used Bluetooth device will be overwritten.
If you want to reconnect to this Bluetooth device later, you have to
pair the Soundbar again.

If a device is connected, you first have to disconnect it to connect a
new device.

-

-

paired +
connected

paired

Pairing the AMBEO Soundbar with a Bluetooth device

To establish a Bluetooth connection without the Sennheiser Smart
Control app:

▷ Activate Bluetooth on your Bluetooth device.

▷ To start the pairing mode of the Soundbar, press the Bluetooth

button of the Soundbar for 3 seconds.
While the Soundbar is in pairing mode, the LED status bar of the
Soundbar pulses blue.

Sennheiser AMBEO Soundbar System SB02 | 51

Using the Soundbar

▷ Hold your Bluetooth device at a distance of approx. 7.87"/20 cm

to the Soundbar.

▷ Via the menu of your Bluetooth device, start the search for new

Bluetooth devices.
All active Bluetooth devices in the proximity of your smartphone
are displayed.

▷ From the list of found Bluetooth devices, select “AMBEO Sound-

bar”. If necessary, enter the default pin code “0000”.
If pairing was successful, the LED status bar lights up blue.

If no connection can be established within 3 minutes, the pair­ing mode is terminated. If necessary, start the pairing mode
again.

To establish a Bluetooth connection with the Sennheiser Smart Con­trol app:

▷ Activate Bluetooth on your Bluetooth device.

▷ Tap the Network button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Tap the Bluetooth i tem in the dro p- down li st to op en the Bluetooth

menu.
The Your Devices section displays Bluetooth devices that the
Soundbar has already been paired with.

The Other Devices section displays unpaired Bluetooth devices.

In the Bluetooth menu, you can either pair the Soundbar directly with
one of the listed Bluetooth devices or start the pairing mode.

To pair the Soundbar directly with one of the listed Bluetooth
devices:

▷ Tap one of the displayed Bluetooth devices in the Your Devic e s or

Other Devices section.

The Soundbar tries to pair with the selected Bluetooth device.

To start the pairing mode:

▷ Tap the Start Bluetooth Pairing button.

Disconnecting the AMBEO Soundbar from a Bluetooth device

To disconnect via the Bluetooth device:

▷ Via the menu of your Bluetooth device, disconnect the connection

to the Soundbar.

To disconnect via the Sennheiser Smart Control app:

▷ Tap the Network button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Tap the Bluetooth item in the drop-down list.

▷ Tap the paired device.

▷ Tap the Disconnect button to disconnect the desired Bluetooth

device.

52 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Router

Setup

Reset

WPS

5s

1 2

Configuring the network connection via WiFi or Ethernet

Use the WiFi connection or the Ethernet connection for:

• controlling the Soundbar via the Sennheiser Smart Control app

• streaming via Apple AirPlay, Google Chromecast, Spotify Con­nect and Tidal Connect

• activating the Alexa and OK Google voice assistants

• downloading firmware updates

If you connect the Soundbar to the Internet/Ethernet via cable,
the WiFi function of the Soundbar is automatically deactivated.

Establishing a WiFi connection

To establish a WiFi connection:

▷ Press the Setup button on the Soundbar for approx. 5 seconds.

WPS (WiFi Protected Setup) is activated.
The Soundbar searches for a connection.

If no connection can be established within 2 minutes, the
Soundbar stops searching. If necessary, start the search again.

▷ Press the WPS button on your router.

The Soundbar connects to the WiFi.

▷ Note that the Soundbar has to be on the same network as the

devices with which the Soundbar is to communicate.

Establishing an Ethernet connection

▷ Make sure that the Ethernet cable is properly connected to the

Soundbar and your network (>

34).

Managing a network connection via the Sennheiser Smart Control app

▷ Tap the Network button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Depending on the desired connection type, tap the WiFi or Ether-

net item in the drop-down list.

▷ Adjust the WiFi connection or Ethernet connection as desired.

Sennheiser AMBEO Soundbar System SB02 | 53

Using the Soundbar

Adjusting the Soundbar settings using the Sennheiser Smart Control app

You can use the Smart Control app to control your Soundbar, adjust
network settings, activate streaming services and voice assistants,
and adjust the sound of the Soundbar to your needs.

The most important settings of the Smart Control app are described
in the following sections.

Using the Settings menu of the Smart Control app, you can view and
adjust the following settings:

Menu
level 1

Network

Audio

Codec

Menu
level

2

WiFi Manage the WiFi connection.

Ethernet

Bluetooth

Calibration

Center
Settings

Subwoofer

[Codec
Name]
Settings

Description Reference

Manage the Ethernet con­nection.

Manage the Bluetooth con­nection.

Start a calibration, view the
calibration status of the
Soundbar or activate/deacti
vate the use of the room cali­bration data.

Adjust the Center volume.

Manage your subwoofers
(e.g. connect, disconnect,
adjust bass volume).

Adjust the settings of the
audio codec used.
Which audio codec is used is
determined by the input
source.

-

> 53

> 51

> 57,
> 58,

> 57

> 60

54 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Menu
level 1

Input

User
Interface

System
System

Menu
level 2

Lip sync

Input
names

CEC
Control

Auto Wake
Up In AUX

Auto Wake
Up In OPT

LEDs

Sound
Feedback

Firmware

Language

Soundbar
name

Country

Restart
Soundbar

Reset

Subwoofer

Description Reference

Adjust the latency of the
audio playback to match
audio and video content.

Assign names and LED colors
to input sources.

> 50

Adjust the CEC settings.
With CEC, control signals

from your input source are
transmitted to the Soundbar.

If you activate the “Auto
Wake Up In AUX” function via
the software switch, the
Soundbar wakes up from
ECO mode as soon as it
receives an AUX input signal.

If you activate the “Auto
Wake Up In OPT” function via
the software switch, the
Soundbar wakes up from
ECO mode as soon as it
receives an optical input sig

-

nal.

Adjust the brightness of the
LEDs.

Activate/deactivate the
audio feedback via the soft

-

ware switch.

View the current firmware
version and available firm

-

> 69

ware updates.

Set the language of the
Soundbar’s web browser.

> 41

Assign a name to the Sound­bar.

Set the region in which the
Soundbar is operated (e.g. for
WiFi settings).

Restart the Soundbar.

Three options to reset the
Soundbar:

• Reset all settings of the
Soundbar.

• Reset the Soundbar’s net-

> 70

work settings.

• Reset the room calibration
data.

Manage your subwoofers
(e.g. connect, disconnect,

> 57

adjust bass volume).

Sennheiser AMBEO Soundbar System SB02 | 55

Using the Soundbar

Menu
level 1

Services

Info

Menu
level 2

Google
Chromecas
t

Tidal
Connect

AirPlay

Spotify
Connect

Add
services

Licences

Device
Information

Description Reference

Configure Google Chrome­cast for your Soundbar.

Configure Tidal Connect for
your Soundbar.

Configure AirPlay for your
Soundbar.

Configure Spotify Connect
for your Soundbar.

Configure other services
such as voice assistants for
your Soundbar or make addi
tional settings for your
streaming services.

View license information (pri­vacy policy, terms of use)

View device information,
such as serial number, net
work connection status, or
firmware ID.

> 62

> 62,

­> 62

-

Opening the “Settings” menu

▷ Open the Smart Control app.

▷ At the very top of the header of the Sennheiser Smart Control app,

tap the

Exiting the submenu and returning to the previous menu

Settings menu.

▷ Tap the arrow next to the menu name.

The submenu closes and you return to the previous menu level.

Exiting the “Settings” menu

▷ At the very top of the header of the Sennheiser Smart Control app,

tap

My Device.

Using the software switches

You can activate or deactivate some functions of the Smart Control
software via software switches.

Symbol Description

If a function is deactivated, the software switch is
grayed out.

If you tap the software switch, the function is acti­vated.

If a function is activated, the software switch is high­lighted in blue.

If you tap the software switch, the function is deacti­vated.

56 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Managing room calibration data via the Sennheiser Smart Control app

After you have performed a room calibration, the Soundbar can use
the data obtained during the calibration to create the best possible
3D spatial sound matched to the environment.

In the Sennheiser Smart Control app, you can activate or deactivate
the Soundbar’s use of this data.

The Soundbar can store different data sets: The data of a calibration
with subwoofer and the data of a calibration without subwoofer.

When the subwoofer connected to the Soundbar is deactivated or
disconnected from the Soundbar, the Soundbar uses the data from a
previous calibration without a subwoofer, if there is one.

To activate/deactivate the use of the room calibration data:

▷ Tap the Audio button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Tap the Calibration item in the drop-down list.

▷ In the Calibrated Sound section, activate or deactivate the use of

room calibration data using the software switch.

If you are using “Dolby Virtualizer”, the use of room calibration data
is automatically deactivated and cannot be activated as long as
“Dolby Virtualizer” is activated (>

60).

Managing a subwoofer via the Sennheiser Smart Control app

Connecting an AMBEO Sub wirelessly to the Soundbar via the Sennheiser Smart Control app

If an AMBEO Sub is already connected wirelessly to the Soundbar,
you can connect additional AMBEO Subs wirelessly to the Soundbar
via the Smart Control app.

▷ Make sure that the Soundbar and the AMBEO Sub are connected

to the power supply.

▷ Tap the Audio button or the System button in the Settings menu

of the Smart Control app.
A drop-down list appears.

▷ Tap the Subwoofer item in the drop-down list.

▷ Tap Add a new subwoofer and follow the instructions in the Smart

Control app

Sennheiser AMBEO Soundbar System SB02 | 57

Using the Soundbar

Deleting pairing settings of the connected AMBEO Subs via the Sennheiser Smart Control app

When the Soundbar connects wirelessly to an AMBEO Sub, the
Soundbar stores the pairing settings of the AMBEO Sub. To discon
nect the connected AMBEO Sub from the Soundbar, you have to
delete the pairing settings of all connected AMBEO Subs. It is not
possible to delete the pairing settings of only one AMBEO Sub.

▷ Tap the Audio button or the System button in the Settings menu

of the Smart Control app.
A drop-down list appears.

▷ Tap the Subwoofer item in the drop-down list.

▷ Tap Remove all.

The pairing settings of all connected AMBEO Subs will be deleted
and you can pair the AMBEO Subs again if needed.

Deactivating/activating subwoofers via the Sennheiser Smart Control app

Using the Smart Control app, you can deactivate all connected sub­woofers so that no subwoofer is used during audio playback without
having to disconnect the subwoofers from the Soundbar. It is not
possible to deactivate only one subwoofer.

-

To deactivate the connected subwoofers:

▷ Tap the Audio button or the System button in the Settings menu

of the Smart Control app.
A drop-down list appears.

▷ Tap the Subwoofer item in the drop-down list.

The Subwoofer menu opens.

▷ Tap the software switch next to Subwoofer.

All connected subwoofers are deactivated.

To activate the connected subwoofers again:

▷ In the Subwoofer menu of the Smart Control app, tap the grayed-

out software switch next to
All connected subwoofers are activated.

Adjusting the volume of the AMBEO Sub

Subwoofer.

▷ Tap the Audio button or the System button in the Settings menu

of the Smart Control app.
A drop-down list appears.

▷ Tap the Subwoofer item in the drop-down list.

The Subwoofer menu opens.

▷ Move the slider in the Volume section to reduce or increase the

volume of the AMBEO Sub.

Starting the room calibration with a subwoofer

After you have newly connected a subwoofer to the Soundbar, you
have to perform a room calibration.

If you want to start the room calibration, you have the following
options:

• Tap the Start button in the System Calibration area of the start
screen of the Sennheiser Smart Control app (>

•Press the Volume + and Volume – buttons on the Soundbar (> 42).

• Tap the Start calibration button in the Calibration menu.

• Tap the Calibrate now button in the Subwoofer menu.

58 | Sennheiser AMBEO Soundbar System SB02

42).

Using the Soundbar

Before calibrating, make sure that

• the Soundbar is connected to the power supply system and
switched on (>

• the subwoofer is connected to the power supply system and
switched on (>

• the microphones of the Soundbar are not muted (> 48) and

• it is quiet in the room where you are calibrating the Soundbar and
the subwoofer.

To start the room calibration via the Subwoofer menu:

38),

39),

▷ Tap the Audio button or the System button in the Settings menu

of the Smart Control app.
A drop-down list appears.

▷ Tap the Subwoofer item in the drop-down list.

The Subwoofer menu opens.
If calibration is required, the Calibrate now button appears.

▷ Tap the Calibrate now button to start the room calibration.

▷ Follow the instructions in the Smart Control app.

To start the room calibration via the Calibration menu:

▷ Tap the Calibration button in the Settings menu of the Smart Con-

trol app.
A drop-down list appears.

▷ Tap the Calibration item in the drop-down list.

The Calibration menu opens.

▷ Tap the Start calibration button to start the room calibration.

▷ Follow the instructions in the Smart Control app.

Sennheiser AMBEO Soundbar System SB02 | 59

Using the Soundbar

Adjusting the settings of the audio codec

If one of the following codecs is active via an input source, you can
adjust the codec settings in the Sennheiser Smart Control app:

•Dolby

•DTS

•MPEG-H

Setting options for Dolby codecs

Parameters Meaning

Loudness
Manage
ment

Dynamic
Range
Control

Dolby
Virtualizer

If you activate “Loudness Management” via the soft­ware switch, the volume of background noise/back-

-

ground music is reduced to make dialog tracks more
audible.

Compress the dynamics of the audio signal to com­pensate for differences between quiet and loud pas­sages.

• OFF: The audio signal is not compressed.

• High: The audio signal is strongly compressed.

• AUTO: The audio signal is compressed automati-

cally. Changes in volume are noticeable during
playback.

Activate “Dolby Virtualizer” via the software switch
to play back Dolby audio content unchanged.

If you activate “Dolby Virtualizer”, you cannot use
the following settings and functions:

• Sound profiles

•AMBEO

•Equalizer

• Room calibration data (as long as a “Dolby Virtu-

alizer” is activated, the data obtained during
room calibration will not be used during Dolby
Audio content playback).

Setting options for DTS codecs

Parameters Meaning

Use the software switch to activate upmixing of DTS

Neural:X
Disabled

Dynamic
Range
Control

Dialog
Control

audio content to create an immersive surround
experience, even when only a stereo signal is pres
ent at the input source.

Compress the dynamics of the audio signal to com­pensate for differences between quiet and loud pas­sages.

To do so, move the slider between “OFF” and “100
%”.

• OFF: The audio signal is not compressed.

• 100 %: Loud passages become quieter, quiet pas-

sages become louder.

Move the slider to reduce the volume of background
noise/background music and make dialog tracks
more audible.

-

60 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Setting options for MPEG-H codecs

Parameters Meaning

If you activate “Dialog Normalization” via the soft-

Dialog Nor­malization

ware switch, the volume of background noise/back­ground music is reduced to make dialog tracks more
audible.

Adjust the dynamics of the audio signal to compen­sate for differences between quiet and loud pas­sages or to boost the volume of loud passages.

Dynamic
Range
Control

To do so, move the slider between “Compression”,
“OFF” and “Boosting”.

• Compression: Loud passages become quieter,

quiet passages become louder.

• OFF: The audio signal is not compressed.

• Boosting: The volume of loud passages is

boosted.

Adjusting the codec settings

▷ Tap the Codec button in the Settings menu of the Smart Control

app.
The active codec is displayed.

▷ Tap the name of the codec.

A submenu for the active codec opens.

▷ Adjust the desired settings for the active codec.

Sennheiser AMBEO Soundbar System SB02 | 61

Using the Soundbar

Using streaming services

You can activate audio playback via streaming services in the Senn­heiser Smart Control app. To be able to use a streaming service, you
have to have an account with the streaming service.

The following services are already available upon delivery:

• Tidal Connect

•Spotify Connect

• Chromecast built-in

• Works with Apple AirPlay

Configuring a streaming service

▷ Tap the Services button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Tap the desired service and configure it as a streaming source.

Adjusting the settings for streaming services

You can adjust additional settings for your streaming services in the
Smart Control app.

▷ Tap the Services button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Select Add services from the drop-down list.

The Set up your services menu opens.

▷ Adjust the desired settings.

Activating and using voice assistants

You can optionally connect the Soundbar to the following voice
assistants:

•Alexa (built-in)

• OK Google (works with)

To do so, you have to have an account with the respective voice
assistant.

The voice assistants are deactivated upon delivery. To use the voice
assistants, you have to first activate them in the Sennheiser Smart
Control app.

Activating a voice assistant

▷ Tap the Services button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Select Add services from the drop-down list.

The Set up your services menu opens.

▷ In the Setup section, activate the desired voice assistant.

62 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Notes on the use of voice assistants

To be able to use a voice assistant with the Soundbar, make sure that
the Soundbar’s microphones are not muted (>

Note that activating the Amazon Alexa voice assistant changes the
function of the Multi-purpose
remote control (>
purpose o button will trigger Alexa or cancel a command to Alexa.

When a voice assistant is triggered by an activation word (e.g. “Okay
Google” or “Alexa”) or, in the case of Amazon Alexa, by pressing the
Multi-purpose
audio playback is briefly reduced. This ensures that the voice assis
tant can hear your commands.

44). When Alexa is activated, pressing the Multi-

o button and processes a command, the volume of the

o button on the Soundbar and the

48).

Controlling audio playback

Audio playback is only possible after an input source has been
selected.

If you want to control audio playback, you have the following options:

• The context-sensitive buttons in the playback area of the Sennhe­iser Smart Control app

•The Multi-purpose o button on the Soundbar or the remote con­trol (> 44)

-

Ending audio playback

If you want to end audio playback, you have the following options:

• End audio playback using the context-sensitive buttons in the
playback area of the Sennheiser Smart Control app.

• Briefly press the Multi-purpose o button on the Soundbar or the
remote control (>

• End audio playback at the input source (e.g. your TV).

If there is no audio playback for at least 10 seconds, the Sound­bar automatically switches to ECO mode.

44).

Sennheiser AMBEO Soundbar System SB02 | 63

Using the Soundbar

Selecting a sound profile

The Soundbar comes with various preset sound profiles upon deliv­ery. The sound profiles are optimized for playing back different audio
contents (e.g. music, news broadcasts, movies).

The following sound profiles are available:

• Adaptive
The settings of the sound profile Adaptive are changed automat-

ically during playback. In this way, the sound profile continuously
adapts to the content being played back.

• Music
The sound profile Music is optimized for the playback of music.

• Movie
The sound profile Movie is optimized for the playback of movies.

• News
The sound profile New is optimized for the playback of news

broadcasts.

• Neutral
The sound profile Neutral reproduces the sound of the input

source unchanged.

• Sports
The sound profile Sports is optimized for the playback of sports

broadcasts.

Once you have activated a sound profile for an input source, the
sound profile for this input source is saved until you activate another
sound profile for this input source.

Using the Soundbar’s remote control and the Sennheiser Smart Con­trol app, you can also switch between the different sound profiles
during audio playback.

Activating a sound profile

To activate a sound profile via the Soundbar’s remote control:

▷ Press the sound profile button of the desired sound profile.

MUSICMOVIE

SPORTSNEWS

ADAPTIVENEUTRAL

To activate a sound profile using the Sennheiser Smart Control app:

▷ Open the Smart Control app.

▷ Tap the desired sound profile.

The active sound profile is marked with a check mark.

64 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Deactivating a sound profile

To deactivate a sound profile via the Soundbar’s remote control:

▷ Press the sound profile button of the desired sound profile.

To deactivate a sound profile via the Sennheiser Smart Control app:

▷ Tap the check mark with which the active sound profile is marked.

The sound profile is deactivated. The check mark is removed.

Editing a sound profile

You can edit the sound settings of the sound profiles to suit your
needs.

▷ Activate the desired sound profile.

The Edit button appears.

▷ Tap the Edit button.

The settings menu of the sound profile opens.

You can adjust the following settings in the settings menu of the
sound profile:

• AMBEO 3D Sound
When AMBEO is activated (> 66), you can adjust the intensity of

the AMBEO 3D surround effect by selecting one of 3 modes:

• Light

light AMBEO spatial sound

•

Regular

normal AMBEO spatial sound

•

Boost

maximum AMBEO spatial sound

• Foundation
Adjust the bass of the frequency range.

• Low-Mid
Adjust the lower midrange.

• Clarity and Brilliance
Adjust the treble of the frequency range.

• Preset reset
Reset the sound profile to the factory default settings.

Sennheiser AMBEO Soundbar System SB02 | 65

Using the Soundbar

Activating/deactivating AMBEO

To a ctivate AMBEO:

▷ Open the Sennheiser Smart Control app.

▷ In the AMBEO section, tap the On button.

AMBEO is activated and the button is highlighted in blue.

To d e activa te AMBE O:

▷ In the AMBEO section, tap the Off button.

AMBEO is deactivated and the blue highlighting of the button is
removed.

You can further adjust the AMBEO effect for each sound profile
(>

64).

Activating/deactivating the night mode “Night”

In night mode, the Soundbar does not reproduce any deep bass.

The night mode “Night” can be used in addition to a sound profile.
The night mode is globally applied to all sound profiles.

When the night mode “Night” is activated, the LED status bar of the
Soundbar lights up purple.

Activating/deactivating the night mode “Night” via the remote control

▷ Press the Night button on the remote control.

Activating/deactivating the night mode “Night” via the Sennheiser Smart Control app

▷ In the Smart Control app, tap the software switch next to the dis-

play Night mode.
When the night mode “Night” is activated, the software switch is
highlighted in blue.

66 | Sennheiser AMBEO Soundbar System SB02

Using the Soundbar

Activating/deactivating the voice mode “Voice”

In voice mode, speech is output particularly clearly and distinctly.

The voice mode “Voice” can be used in addition to a sound profile.
The voice mode is globally applied to all sound profiles.

When the voice mode “Voice” is activated, the LED status bar of the
Soundbar lights up light blue.

Activating/deactivating the voice mode “Voice” via the remote control

▷ Press the Voice button on the remote control.

Activating/deactivating the voice mode “Voice” via the Sennheiser Smart Control app

▷ In the Smart Control app, tap the software switch next to the dis-

play Voice Enhancement.
When the voice mode “Voice” is activated, the software switch is
highlighted in blue.

Sennheiser AMBEO Soundbar System SB02 | 67

Care and maintenance of the Soundbar

Care and maintenance of the
Soundbar

Cleaning the Soundbar

ATTENTION

Liquids can damage the electronics of the product!

Liquids entering the housing of the product can cause a short-circuit
and damage the electronics.

▷ Keep all liquids far away from the product.

▷ Do not use any solvents or cleansing agents.

▷ Clean the product only with a soft, dry cloth.

The fabric of the Soundbar cannot be removed.

▷ Clean the fabric with a soft brush.

Replacing the battery of the remote control

If the range of the remote control decreases, you have to replace the
battery.

CAUTION

Danger of accidents!

Misuse or swallowing of batteries can cause injuries and
health problems.

▷ Observe the safety instructions for lithium batteries (>

4).

▷ Keep batteries away from children.

▷ Use a suitable object (e.g. a coin) to open the battery compart-

ment cover by turning one turn counter-clockwise.

▷ Remove the used battery. In order to protect the environment, dis-

pose of used batteries at special collection points or return them
to your specialist dealer.

▷ Insert the new battery (type CR2032, 3 V) into the battery com-

partment. Observe correct polarity when inserting the battery.

▷ Close the battery compartment cover by turning one turn clock-

wise.

68 | Sennheiser AMBEO Soundbar System SB02

Care and maintenance of the Soundbar

Installing firmware updates

Firmware updates are available free of charge and serve to enhance
product improvement and also function extension. Sonova Con
sumer Hearing recommends to always install the latest firmware
version to ensure the best performance of your product.

-

You can update the firmware of the Soundbar and the AMBEO Sub(s)
using a USB flash drive or via the Internet using the Sennheiser
Smart Control app.

Update via the Sennheiser Smart Control app

To update the firmware via the Smart Control app, the Soundbar has
to be connected to the Internet via WiFi or Ethernet (>

If you want to update the firmware, you have the following options:

• Tap the Update button in the start screen of the Smart Control
app (only visible if an update is available).

• Tap the Update button in the “Firmware” menu.

Update via a USB flash drive

Required USB flash drive:

•Memory size: 1 GB

•USB-A connection

• File system: FAT

1. Download the update file with the file name “image.swu” from the
website www.sennheiser-hearing.com/download and save it on a
USB flash drive.
Do not change the file name!

53).

▷ Switch the Soundbar on.

2. Connect the USB flash drive to the USB socket on the Soundbar.

Sennheiser AMBEO Soundbar System SB02 | 69

Care and maintenance of the Soundbar

A

5s

Hold

21

3

1

2

USB

5V⎓1A

IN

OPTIC

RESET

SETUP

3. Press the Setup button for 5 seconds.
The update starts and the LED status bar pulses yellow.

The Soundbar restarts several times during the update. The pro­cess can take up to 8 minutes.

Resetting the Soundbar

▷ Switch the Soundbar on.

If you want to reset the Soundbar, you have the following options:

• Reset of all Soundbar settings to the factory default settings

• Reset of all network connections

• Reset of all room calibration data

Resetting the Soundbar to the factory default settings

If you reset the Soundbar to factory default settings, the network set­tings and the room calibration data will also be reset.

To reset the Soundbar to the factory default settings without the
Sennheiser Smart Control app:

▷ Insert e.g. a paper clip into the RESET recess on the rear of the

Soundbar and press the paper clip for 2 seconds.

To reset the Soundbar to the factory default settings via the Sennhe­iser Smart Control app:

▷ Tap the System button in the Settings menu of the Smart Control

app.
A drop-down list appears.

▷ Select Reset from the drop-down list.

▷ In the Reset all settings area, tap the Reset button.

During the reset, the LED status bar displays a red and white
sequence.

SETUP

RESET

70 | Sennheiser AMBEO Soundbar System SB02

Care and maintenance of the Soundbar

Resetting all network connections

You can only reset the network connections via the Sennheiser
Smart Control app.

▷ Tap the System button in the Settings menu of the Smart Control

▷ Select Reset from the drop-down list.

▷ In the Reset network settings area, tap the Reset button.

Resetting all room calibration data

You can only reset the room calibration data via the Sennheiser
Smart Control app.

▷ Tap the System button in the Settings menu of the Smart Control

▷ Select Reset from the drop-down list.

▷ In the Reset system calibration area, tap the Reset button.

app.
A drop-down list appears.

app.
A drop-down list appears.

Sennheiser AMBEO Soundbar System SB02 | 71

FAQ/If a problem occurs ...

FAQ/If a problem occurs ...

If a problem has occurred, proceed in the following order until the
problem is solved and you can use the AMBEO Soundbar system
again:

1. Disconnect the Soundbar and/or the subwoofer from the power
supply system. Wait for at least 10 seconds before connecting the
device to the power supply system again (>

2. Connect the Soundbar and/or the subwoofer to the Sennheiser
Smart Control app to install the latest firmware (>

3. Check the list of frequently asked questions to see if there is a
solution to the problem (>

4. Reset the Soundbar and/or the subwoofer to the factory default
settings (>

5. Contact your Sonova Consumer Hearing partner to solve the
problem (>

Current list of frequently asked questions (FAQ)

Visit the AMBEO Soundbar system SB02 product pages at

www.sennheiser-hearing.com/ambeo-soundbar-plus/
or
www.sennheiser-hearing.com/ambeo-sub/

There you will find a current list of frequently asked questions (FAQ)
and suggested solutions.

70).

72).

72).

38).

40).

Your question has not been answered or the problem persists?

If a problem occurs that is not listed in the FAQ section or if the prob­lem cannot be solved with the proposed solutions, please contact
your Sonova Consumer Hearing partner for assistance.

To find a partner in your country, search at
www.sennheiser-hearing.com/service-support.

72 | Sennheiser AMBEO Soundbar System SB02

Specifications

Specifications

AMBEO Soundbar | Plus Model SB02M

Number of channels 7.1.4

Amplifier class D

Total audio power 400 W (RMS)

Total number of speakers 9

Woofer quantity 2 (top: right and left)

⌀ 10 cm/4 inches

cellulose cone drivers

Full-range speakers quantity 7 (lateral: right and left,

top: right and left,
front: right, center and left)

⌀ 5 cm/2 inches

aluminum cone drivers

Frequency response 38 Hz to 20 kHz (-3 dB)

Audio processor quad-core SOC processor, 1.8 GHz

Microphones for room
calibration and voice
assistants

Displays LED status bar

Power plug county-specific

Voltage range 100 – 240 V~ 50/60 Hz

Power consumption max. 2 A

Standby power
consumption

Temperature range operation:

Relative humidity
(non condensing)

Dimensions (W x H x D) approx. 105.1 x 7.7 x 12.1 cm incl. feet

Weight approx. 6.3 kg

Magnetic field strength 23.5 mT

4 built-in high-precision far-field
microphones

AMBEO display
Active Codec display
Microphones Off/WiFi Status display

standby: 1.9 W
standby w/o network connection:

< 0.5 W

0 °C to +40 °C/+32 °F to +104 °F
storage:
–20 °C to +70 °C/–13 °F to +158 °F

operation/storage: 10 % to 90 %

approx. 105.1 x 7.5 x 12.1 cm w/o feet

Sennheiser AMBEO Soundbar System SB02 | 73

Specifications

Inputs/outputs AMBEO Soundbar | Plus

HDMI TV (e)ARC default: HDMI eARC 2.1

control: CEC
encryption: HDCP 1.4
Power supply for accessories (external

⎓, 1 A

HDMI 1 IN
HDMI 2 IN

devices): 5 V

default: HDMI 2.0a
encryption: HDCP 2.2
control: CEC
video formats: up to 4K (60 Hz), Full HD,
MHL 2.1
HDR formats: Dolby Vision Pass-

Through

OPTICAL IN S/PDIF

Supported sampling rates: up to 192 kHz

AUX IN L and R stereo RCA sockets

USB USB socket (type A), power supply for

accessories (external devices): 5

V ⎓,

1 A; service socket for updates

ETHERNET RJ-45 socket, 100/10 MBit

Subwoofer SW Pre-OUT mono RCA, max. 2 V

WiFi AMBEO Soundbar SB02

Standard IEEE 802.11 a/b/g/n/ac/ax

Transmission system 2 x 2 MIMO

Transmission frequency
(country-specific)

2,400 MHz to 2,483.5 MHz
5170 MHz to 5835 MHz

Modulation 2.4 GHz band CCK, DQPSK, DBPSK für DSSS

64QAM, 16QAM, QPSK, BPSK for OFDM

Modulation 5 GHz band 1024-QAM, 256-QAM, 64QAM, 16QAM,

QPSK, BPSK

Output power 100 mW (max)

Bluetooth AMBEO Soundbar SB02

Version 5.0 Classic, BLE

for AMBEO Sub connection: 5.2,
Bluetooth Low Energy

Transmission frequency 2,400 MHz to 2,483.5 MHz

Modulation GFSK, π/4 DQPSK, 8DPSK

Profiles A2DP, AVRCP, GATT

Output power 10 mW (max)

Codec AAC, SBC

for AMBEO Sub connection: LC3

74 | Sennheiser AMBEO Soundbar System SB02

Specifications

Network streaming, services and control AMBEO Soundbar SB02

Network Ethernet

WiFi

Services Chromecast built-in

AirPlay 2
Spotify Connect
Tidal Connect

uPnP

Voice assistants
(depending on region)

Alexa built-in
Works with OK Google

Control/Setup Sennheiser Smart Control app

(available for iOS and Android)
Web browser (accessible via hotspot

(“AMBEO Soundbar [serial number]”)
and address:
http://192.168.255.249/
or (with established WiFi connection):
http://ambeo)

Playable audio formats for network streaming AMBEO Soundbar SB02

Audio format/Codec File extension

DSD yes

MP3 yes

AAC/HE-AAC yes

LPCM yes

FLAC yes

AIFF yes

ALAC yes

Vorbis yes

Dolby Atmos Music yes

Sony 360 Reality Audio yes

Sennheiser AMBEO Soundbar System SB02 | 75

Specifications

Supported audio/surround formats AMBEO Soundbar SB02

Audio format/Codec HDMI OPTICAL

LPCM 2 Channel yes yes

LPCM 5.1 Channel yes yes

LPCM 7.1 Channel yes yes

Dolby Digital yes yes

Dolby Digital Plus yes yes

Dolby True HD yes -

Dolby Atmos - Dolby TrueHD yes -

Dolby Atmos - Dolby Digital Plus yes yes

DTS yes yes

DTS-ES Discrete 6.1, yes yes

DTS-ES Matrix 6.1 yes -

DTS 96/24 yes yes

DTS-HD High Resolution Audio yes -

DTS-HD Master Audion yes -

DTS-HD LBR yes -

DTS:X yes -

MPEG-H (Fraunhofer) yes yes

Dolby Atmos Music yes -

Sony 360 Reality Audio yes yes

Remote control Model SB02-RC

Transmission infra-red

Range approx. 8 m

Power supply coin cell, type CR2032, 3 V

AMBEO Sub Model SW02

Amplifier class D

Total audio power 350 W (RMS)

Total number of speakers 1

Woofer

⌀ 20 cm/8 inches

long-throw cellulose cone driver

Frequency response 27 Hz to 80 Hz (-3 dB)

Power plug county-specific

Voltage range 100 – 240 V~ 50/60 Hz

Power consumption max. 2.5 A

Standby power
consumption

wireless operation: < 1.9 W
wired operation: < 0.4 W

76 | Sennheiser AMBEO Soundbar System SB02

Specifications

Temperature range operation:

0 °C to +40 °C/+32 °F to +104 °F
storage:
–20 °C to +70 °C/–13 °F to +158 °F

Relative humidity

operation/storage: 10 % to 90 %

(non condensing)

Dimensions (W x H x D) approx. 27.7 x 36.9 x 27.4 cm

Weight approx. 8.2 kg

Magnetic field strength 2 mT

Bluetooth version 5.2, Bluetooth Low Energy

Transmission frequency 2,400 MHz to 2,483.5 MHz

Modulation GFSK

Output power 10 mW (max)

Codec LC3

Range up to 10 m

Sennheiser AMBEO Soundbar System SB02 | 77

Manufacturer declarations

Manufacturer declarations

Warranty

Sonova Consumer Hearing GmbH gives a warranty of 24 months on
this product.

For the current warranty conditions, please visit our website at
www.sennheiser-hearing.com/warranty or contact your
Sonova Consumer Hearing partner.

In compliance with the following requirements

EU declaration of conformity

• RoHS Directive (2011/65/EU)

• ErP Directive (2009/125/EC)

Hereby, Sonova Consumer Hearing GmbH declares that the radio
equipment type SB02M, SW02 is in compliance with the Radio
Equipment Directive (2014/53/EU).

The full text of the EU declaration of conformity is available at the fol­lowing Internet address: www.sennheiser-hearing.com/download.

UK declaration of conformity

• RoHS Regulations (2012)

• The Ecodesign for Energy-Related Products and Energy Informa­tion (Amendment) (EU Exit) Regulations (2019)

•Radio Equipment Regulations (2017)

Notes on disposal

• EU: Battery Directive (2006/66/EC & 2013/56/EU)

• EU: WEEE Directive (2012/19/EU)

• UK: Battery Regulations (2015)

• UK: WEEE Regulations (2013)

The symbol of the crossed-out wheeled bin on the product, the bat­tery/rechargeable battery (if applicable) and/or the packaging indi­cates that these products must not be disposed of with normal
household waste, but must be disposed of separately at the end of
their operational lifetime. For packaging disposal, observe the legal
regulations on waste segregation applicable in your country.
Improper disposal of packaging materials can harm your health and
the environment.

The separate collection of waste electrical and electronic equip­ment, batteries/rechargeable batteries (if applicable) and packag­ings is used to promote the reuse and recycling and to prevent neg­ative effects on your health and the environment, e.g. caused by
potentially hazardous substances contained in these products.
Recycle electrical and electronic equipment and batteries/recharge
able batteries at the end of their operational lifetime in order to make
contained recyclable materials usable and to avoid littering the envi
ronment.

-

-

78 | Sennheiser AMBEO Soundbar System SB02

Manufacturer declarations

If batteries/rechargeable batteries can be removed without damag­ing them, you are obliged to dispose of them separately (for the safe
removal of batteries/rechargeable batteries, see the instruction
manual of the product). Handle lithium-containing batteries/
rechargeable batteries with special care, as they pose particular
risks, such as the risk of fire and/or the risk of ingestion in the case
of coin bat terie s. Redu ce the g enerat ion of battery was te as mu ch as
possible by using longer-life batteries or rechargeable batteries.

Further information on the recycling of theses products can be
obtained from your municipal administration, from the municipal col
lection points, or from your Sonova Consumer Hearing partner. You
can also return electrical or electronic equipment to distributors who
have a take-back obligation. Herewith you make an important contri
bution to the protection of the environment and public health.

Trademarks

Apple, iPhone, the Apple logo and Siri are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service
mark of Apple Inc. The trademark “iPhone” is used in Japan with a
license from Aiphone K.K.

Google Play and the Google Play logo are trademarks of Google LLC.

The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Sonova
Consumer Hearing GmbH is under license.

Qualcomm aptX is a product of Qualcomm Technologies Interna­tional, Ltd. Qualcomm is a trademark of Qualcomm Incorporated,
registered in the United States and other countries, used with per

-

mission.

aptX is a trademark of Qualcomm Technologies International, Ltd.,
registered in the United States and other countries, used with per

-

mission.

Other product and company names mentioned in the user documen­tation may be the trademarks or registered trademarks of their
respective holders.

-

-

Sennheiser AMBEO Soundbar System SB02 | 79