Sennheiser Comfort calls,OfficeRunner Instruction Manual

DECT
Comfort
calls
OfficeRunner™
Instruction manual
Contents
Important safety information ................................................................................... 2
The OfficeRunner™ wireless headset system ..................................................... 4
Delivery includes ............................................................................................................. 5
Product overview ............................................................................................................ 6
Base station ................................................................................................................. 6
Headset ......................................................................................................................... 7
Overview of the buttons .............................................................................................. 8
Overview of the LEDs ..................................................................................................... 9
Putting the headset system into operation ..................................................... 10
Putting the base station into operation ....................................................... 10
Putting the headset into operation ................................................................ 16
Testing the headset system in Phone mode and adjusting it .............. 17
Testing the headset system in PC mode and adjusting it ...................... 19
Adjusting advanced settings ............................................................................. 20
Using the headset system ........................................................................................ 22
Charging the headset’s rechargeable battery ............................................ 22
Switching the headset on/off ........................................................................... 23
Establishing a wireless link between headset and base station ......... 23
Putting the headset on and adjusting it ....................................................... 24
Calling via the fixed line phone using the headset ................................... 25
Calling via the PC using the headset ............................................................... 26
Switching between Phone and PC mode ....................................................... 28
Holding a conference call .................................................................................... 28
Adjusting the volume ........................................................................................... 29
Muting the headset’s microphone .................................................................. 30
Using the advanced functions .......................................................................... 30
If you leave the DECT range ............................................................................... 31
Cleaning and maintaining the headset system .............................................. 32
Replacing the ear pad of the headband ........................................................ 33
Replacing the headset’s rechargeable battery ........................................... 34
If a problem occurs ...................................................................................................... 35
Accessories and spare parts .................................................................................... 36
Specifications ................................................................................................................. 37
Manufacturer Declarations ...................................................................................... 39
Index .................................................................................................................................. 41
1

Important safety information

Important safety information
Please read this instruction manual carefully and completely before using the product.
Make the instruction manual easily accessible to all users at all times. Always include the instruction manual when passing the product on to third parties.
Do not use the product in situations which require special attention (e.g. when performing skilled jobs).
Always keep the product dry and do not expose it to extreme temperatures (normal operating temperatures: +5 +45
°C/+113 °F).
• Use the product with care and store it in a clean, dust-free environment.
Switch off the headset after use to conserve battery power.
Only use the OfficeRunner™ base station for charging OfficeRunner™ headsets fitted with the OfficeRunner™ rechargeable battery. Never try to charge other rechargeable batteries or non-rechargeable batteries in the
OfficeRunner™ base station.
Do not short-circuit the contacts of the product. Make sure that no metal objects (e.g. paper clips, hair pins, earrings) come into contact with the interfaces and contacts.
Sennheiser Communications is not liable for damages resulting from the loss of connection due to a run flat battery, an old battery or exceeding the DECT transmission range.
This equipment generates, uses and can radiate radio frequency energy and, if not used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
•The OfficeRunner™ headsets contain magnets that generate a magnetic field which could cause interference with cardiac pacemakers and implanted defibrillators. Keep the
1.2” (3
Protect your hearing from high volume levels.
• Only use the power supply units supplied by Sennheiser Communications.
To reduce the risk of fire or electric shock, do not use the product near water and do not expose it to rain or moisture.
Unplug the power supply unit from the wall socket
– to completely disconnect the product from the mains power supply
– during lightning storms or
– when unused for long periods of time.
Only operate the power supply unit from the type of power source specified in the chapter “Specifications” (see
Ensure that the power supply unit is
– in a safe operating condition and easily accessible,
– properly plugged into the wall socket,
– only operated within the permissible temperature range,
– not covered or exposed to direct sunlight for longer periods of time
cm) from cardiac pacemakers or implanted defibrillators!
in order to prevent heat accumulation (see “Specifications” on page 37).
OfficeRunner™ headsets at least
page 37).
°C/+41 °F to
2
Important safety information
Do not operate the product near any heat sources.
Only use attachments/accessories specified by Sennheiser Communications (see “Accessories and spare parts” on page
36).
Keep plastic wrap and plastic bags of the packaging out of reach of children – danger of suffocation!

Intended use

Intended use of the product includes
having read this instruction manual, especially the chapter “Important safety instructions” on page
2,
using the product within the operating conditions and limitations described in this instruction manual.
“Improper use” means using the product other than as described in this instruction manual, or under operating conditions which differ from those described herein.

Safety instructions for the Lithium-Polymer rechargeable batteries

If abused or misused, rechargeable batteries may leak. In extreme cases, rechargeable batteries may even present
a heat hazard,
•a fire hazard,
an explosion hazard,
a smoke or gas hazard.
Please understand that Sennheiser Communications does not accept liability for damage arising from abuse or misuse.
Keep away from children. Do not short-circuit.
Do not expose to moisture. Do not heat above +45 °C/
+113 °F, e.g. do not expose to sunlight or throw into a fire.
Do not mutilate or dismantle. Do not charge the rechargeable
battery if the device is obviously defective.
Only charge rechargeable batteries at ambient temperatures between +5 °C/ +41 °F to +45 °C/+113 °F.
When not using rechargeable batteries for extended periods of time, charge them regularly (every six months for about one hour).
Return defective devices or devices with defective rechargeable batteries to your specialist dealer.
Only charge rechargeable batteries with an appropriate Sennheiser Communications charger.
Store in a cool and dry place at room temperature (approx.
°C/68 °F).
20
3

The OfficeRunner™ wireless headset system

The OfficeRunner™ wireless headset system
The Sennheiser Communications OfficeRunner™ is a wireless DECT headset system which is intended for professional office use.
Can be used with a fixed line phone or PC (VoIP)
Quick link establishment between headset and base station
Excellent sound quality in narrowband and wideband mode ensures
Range of up to 180 m in free line of sight and up to 55 m indoors
Monaural headset with 2 wearing styles:
Noise cancelling microphone for optimum speech intelligibility without
Permits conference calls with up to 4 headsets
Quick and easy pairing of a new headset
Long battery operating time:
Quick and convenient charging of the headset (1 hour)
HeadSetup software for convenient call control and headset
Headset can be integrated into existing DECT GAP systems
optimum speech intelligibility
– earloop or
– headband with ear pad
annoying background noise
– up to 12 hours of talk time in narrowband mode
– up to 8 hours of talk time in wideband mode
– up to 4 days of standby time
management via a PC

DECT

The Sennheiser Communications OfficeRunner™ wireless headset system uses DECT radio technology. Due to a dynamic adjustment of the transmission power, the DECT technology offers an increased transmission range, minimized radiation exposure and has a good energy efficiency. Encrypted radio transmission provides maximum security for wireless communication.
4

Delivery includes

Delivery includes
1 base station
1 headset with built-in rechargeable battery
1 bendable earloop
2earloops (size S and L)
1 headband
1 name plate with cheek spacer (pre-installed)
1 name plate
1 power supply unit
1 telephone cable
1 USB cable
1 safety guide (booklet with important safety information)
1 quick guide
1 CD ROM (including, among other things, the HeadSetup software and
a
detailed instruction manual as PDF)
5

Product overview

Product overview

Base station

PC button with LED
Charging contacts
PHONE button with LED
LINK LED
CHARGE STATUS LED
ABC switch
Microphone volume control
Phone socket
Handset socket
ACC socket
DIP switch row 1 to 6
DC IN socket
PC socket (USB)
Cover with overview of DIP switch assignment
Power supply unit
DC IN connector
Telephone cable
USB cable
6

Headset

Product overview
B
6
5
4
3
Microphone
7
8
9
2
0
C
A
1
D
E
Battery compartment cover
Name plate with cheek spacer
HEADSET LED
LINK button
AUDIO button
Earloop
Charging contacts
Earloop slot
Earpiece
Name plate
Headband
Charging contacts
Ear pad
Headset holder
7

Overview of the buttons

5 s
Overview of the buttons

Base station

Action Button Functions Page
Press the
PHONE
button
Press the
PC button
Selects the Phone mode 25
Establishes/disconnects the link between headset and base station
Accepts/ends a call (with electronic call control/ handset lifter)
Selects the PC mode 26
Establishes/disconnects the wireless link between headset and base station
Accepts/ends a call (depending on the softphone used)
23
25
23
26
5
4

Headset

Action Button Functions Page
Press the
LINK button
Press and hold the
LINK button for 5 seconds
Push the
AUDIO button upwards/downwards
Press the
AUDIO button
Establishes/disconnects the link between headset and base station
Accepts/ends a call (with electronic call control/ handset lifter or depending on the softphone used)
Switches the headset on/off
Increases/reduces the ring tone volume, the volume of the acoustic signals or the audio volume by 1 step
Mutes the microphone/ unmutes the microphone
23
25/26
23
29
30
Press and hold the
LINK button and the AUDIO button for 5 seconds
5 s
+
Setting mode
GAP pairing mode 31
Swaps the assignment of the AUDIO button
17
8

Overview of the LEDs

3

Base station

LED of the PC button Meaning
lights up PC mode
flashes Incoming PC call
Overview of the LEDs
LED of the PHONE button
lights up Phone mode
flashes Incoming telephone call
LINK LED Meaning
lights up blue Active link to the headset
lights up red No link to the headset
flashes red Headset is muted
is off Standby mode
CHARGE STATUS LED
LED segment* Battery charge Required charging time
1 0-25 % approx. 10 min
2 25-50 % approx. 10 min
3 50-75 % approx. 20 min
4 75-100 % approx. 20 min
* during charging, each segment gets brighter in 5 steps
Meaning
Base station is switched off (not powered)
When the LED segment 1 lights up weakly or flashes, the battery is almost flat. You have to recharge the battery within the next few minutes (see page 22).
total: approx. 60 min

Headset

HEADSET LED Meaning
lights up blue Charging mode
flashes blue slowly Active link to base station
flashes red Rechargeable battery is almost flat
is off Standby mode
Headset is switched off
flashes blue/red Setting mode/GAP pairing mode
Pairing of an additional headset to the base station
9

Putting the headset system into operation

Putting the headset system into operation

Putting the base station into operation

You can use the headset system with your fixed line phone (Phone mode) and/or your PC (PC mode). The base station controls the wireless communication between the products.

Removing/attaching the cover

To remove the cover:
Remove the cover by inserting a finger into the recess as shown.
To attach the cover and to secure the connected cables:
Replace the cover to the rear of the base station (see diagram).Tilt the cover upwards until it locks into place.
10
D
Putting the headset system into operation

Connecting the base station to the mains power supply

The base station is ready for operation as soon as it is connected to the mains power supply.
Connect the DC IN connector  of the power supply unit to the DC IN
socket .
Plug the power supply unit into a wall socket.
The LINK LED lights up red. The LED of the last used mode button (PHONE or PC ) lights up white.
When using the headset system only in PC mode, the power from the PC via the USB cable is sufficient to power the base station. For charging the rechargeable battery within the specified charging times (see page
22) and for use in Phone mode, the power supply
unit is required.

Connecting the base station to a fixed line phone

If your telephone features a headset socket for connecting the electronic call control, please use this socket.
To connect the base station to a fixed line phone, choose one of the follow options:
Possibility Connection
A
B
C
Choose your connection possibility and proceed as described under ,
B C D
, or on the following pages.
to a fixed line phone without headset socket
to a fixed line phone with headset socket
of an optional mechanical handset lifter (with connection possibilities and only)
to an optional electronic hook switch control (EHS)
A B
A
For additional information on the individual settings for the headset system via the DIP switch row
, refer to page 20.
11
Putting the headset system into operation
Connection to a fixed line
A
phone without headset socket
Disconnect the handset cable from the telephone.Connect the handset cable to the Handset socket .Use the telephone cable to connect the Phone socket to the
handset socket on the telephone.
Set the DIP switch #1 and #2 to the upper position.
Connection to a fixed line
B
phone with headset socket
Use the telephone cable  to connect the Phone socket to the
headset socket on the telephone.
Set the DIP switch  # 1 and # 2 to the upper position.
12
Putting the headset system into operation
D
Connection of an optional
C
mechanical handset lifter (with connection possibilities
A B
and
only)
Connection to an optional electronic hook switch control (EHS)
You can also connect the HSL 10 mech ani cal hand set lifter from Sennhei ser Communications (see
Connect the base station to the fixed line phone as described under
B
or .
“Accessories and spare parts” on page 36):
A
Connect the handset lifter to the ACC socket on the base station.
Connect the handset lifter to the fixed line phone as described in the
instruction manual of the handset lifter.
If your telephone has a built-in electronic hook switch, supporting either the DHSG or the MSH standard, you require the corresponding connection cables. Other hook switch standards require suitable adapter cables which convert the control signals to the DHSG standard (see
“Accessories and
spare parts” on page 36).
DHSG standard
DHSG cable
e.g. Siemens, Aastra, Agfeo, etc.
OfficeRunner™ DHSG setting
Other standards
Adapter cable
e.g. Cisco, Avaya, Polycom
OfficeRunner™ DHSG setting
If your telephone has a built-in electronic hook switch supporting the DHSG or the any other hook switch standard (except for the MSH standard):
Set the DIP switch # 1 to the lower position.Set the DIP switch # 2 to the upper position.
13
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