Sencore VB330-SW User Manual

VB330-SW 10G Software Probe
Applies to software release v5.5
Form 8160C • February 2019
VB330-SW 10G Software Probe User’s Manual
Revision 924720e (2019-02-27)
Copyright
© 2019 Sencore, Inc. All rights reserved.
3200 Sencore Drive, Sioux Falls, SD USA
This publication contains confidential, proprietary, and trade secret information. No part of this document
may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format without prior written permission from Sencore. Information in this document is subject to change
without notice and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies.
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About Sencore
Sencore is an engineering leader in the development of high-quality signal transmission solutions for the broadcast, cable, satellite, IPTV, and telecommunications markets. The company’s world-class portfolio includes video delivery products, system monitoring and analysis solutions, and test and measurement equipment, all designed to support system interoperability and backed by best-in-class customer support. Sencore products meet the rapidly changing needs of modern media by ensuring the efficient delivery of high-quality video from the source to the home. More information about Sencore is available at the company’s website, www.sencore.com.
This product can include software developed by the following people and organizations with the following
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• Curl. Copyright © Daniel Stenberg and many contributors. All rights reserved.
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• OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copyright © 1998-2017. The OpenSSL Project. All rights reserved.
• Webmin. Copyright © Jamie Cameron.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Contents

Contents 3
Document Revision History 7
1 INTRODUCTION 8
1.1 About the 10G Software Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1.1 VB330-SW – Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1.2 10G Software Probe – Functionality . . . . . . . . . . . . . . . . . . . . 8
1.2 How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 PRINCIPLE OF OPERATION 11
3 INSTALLATION AND INITIAL SETUP 13
3.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2 First-time Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3 Deploying in a Virtualized Environment . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 Verifying Correct Initial Setup and Software Activation . . . . . . . . . . . . . . . 16
3.5 Initial Setup Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.6 Upgrading From a Previous Version . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.6.1 Upgrading by Re-Installing the System . . . . . . . . . . . . . . . . . . . 20
3.6.2 Upgrading From Version 5.3.0 or later . . . . . . . . . . . . . . . . . . . 20
3.7 Upgrading To a Maintenance Release . . . . . . . . . . . . . . . . . . . . . . . 20
3.8 Accessing the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.9 Accessing Software Activation interface . . . . . . . . . . . . . . . . . . . . . . 21
3.10 Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 QUICK SETUP GUIDE 22
4.1 Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 Input Signal Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2.1 Multicasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2.2 OTT Input (OTT Engine Option Only) . . . . . . . . . . . . . . . . . . . . 23
4.3 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.4 Adjusting Alarm Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
VB330-SW 10G Software Probe User’s Manual version 5.5 3
5 THE SOFTWARE PROBE GRAPHICAL USER INTERFACE 25
5.1 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1.1 Main — Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1.2 Main — CPU usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.1.3 Main — Thumb overview . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.4 Main — Eii graphing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.2.1 Alarms — All Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.2.2 Alarms — Alarm setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.3 OTT (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.3.1 OTT — Active testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.3.2 OTT — Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.3.2.1 OTT — Details — Profiles . . . . . . . . . . . . . . . . . . . . 47
5.3.2.2 OTT — Details — Manifest . . . . . . . . . . . . . . . . . . . . 50
5.3.2.3 OTT — Details — Alarms . . . . . . . . . . . . . . . . . . . . . 52
5.3.2.4 OTT — Details — Thumbnails . . . . . . . . . . . . . . . . . . 53
5.3.2.5 OTT — Details — Alignment . . . . . . . . . . . . . . . . . . . 54
5.3.3 OTT — Latency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.3.4 OTT — Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.3.5 OTT — Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.3.6 OTT — Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.4 Multicasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5.4.1 Multicasts — Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5.4.2 Multicasts — Parameters — Fields . . . . . . . . . . . . . . . . . . . . . 74
5.4.3 Multicasts — Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.4.4 Multicasts — History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
5.4.5 Multicasts — Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5.4.6 Multicasts — SAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5.4.7 Multicasts — Join . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5.4.8 Multicasts — Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5.4.9 Multicasts — Ethernet thresh. . . . . . . . . . . . . . . . . . . . . . . . . 84
5.5 MW (Media Window) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.5.1 Media Window — Selected channel . . . . . . . . . . . . . . . . . . . . 88
5.5.2 Media Window — Bandwidth graph . . . . . . . . . . . . . . . . . . . . . 89
5.5.3 Media Window — Inter Arrival Time graph . . . . . . . . . . . . . . . . . 90
5.6 RDP (Return Data Path) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
5.6.1 RDP — Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
5.6.2 RDP — Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
5.7 Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
5.7.1 Traffic — Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
5.7.2 Traffic — Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
5.7.3 Traffic — Filter statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
5.7.4 Traffic — Filter setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
4 VB330-SW 10G Software Probe User’s Manual version 5.5
5.7.5 Traffic — Microbitrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
5.8 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
5.8.1 Ethernet — FSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
5.8.1.1 Ethernet — FSM — Monitor . . . . . . . . . . . . . . . . . . . 104
5.8.1.2 Ethernet — FSM — Setup . . . . . . . . . . . . . . . . . . . . 105
5.8.1.3 Ethernet — FSM — Syslog . . . . . . . . . . . . . . . . . . . . 107
5.8.2 Ethernet — IGMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
5.8.3 Ethernet — PCAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
5.9 ETR 290 (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
5.9.1 ETR 290 — ETR Overview . . . . . . . . . . . . . . . . . . . . . . . . . 111
5.9.2 ETR 290 — ETR Details . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
5.9.3 ETR 290 — PIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
5.9.4 ETR 290 — Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
5.9.5 ETR 290 — Bitrates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
5.9.6 ETR 290 — Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
5.9.7 ETR 290 — PCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5.9.8 ETR 290 — T2MI (requires T2MI-OPT) . . . . . . . . . . . . . . . . . . 126
5.9.9 ETR 290 — SCTE 35 (requires SCTE35-OPT) . . . . . . . . . . . . . . 131
5.9.10 ETR 290 — Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
5.9.11 ETR 290 — Compare . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
5.9.12 ETR 290 — ETR threshold . . . . . . . . . . . . . . . . . . . . . . . . . 138
5.9.13 ETR 290 — PID thresholds . . . . . . . . . . . . . . . . . . . . . . . . . 149
5.9.14 ETR 290 — Service thresh. . . . . . . . . . . . . . . . . . . . . . . . . . 151
5.9.15 ETR 290 — Gold TS thresholds . . . . . . . . . . . . . . . . . . . . . . . 155
5.10 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
5.10.1 Setup — Params . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
5.10.2 Setup — Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
5.10.3 Setup — Colors (requires EXTRACT-OPT) . . . . . . . . . . . . . . . . . 163
5.10.4 Setup — Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
5.10.5 Setup — VBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
5.10.6 Setup — Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
5.10.7 Setup — ETR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
5.10.8 Setup — VBC thresh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
5.10.9 Setup — Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
5.10.10Setup — Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
5.10.11Setup — Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
5.10.11.1Setup — Security — Ports . . . . . . . . . . . . . . . . . . . . 174
5.11 Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
5.11.1 Data — Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
5.11.2 Data — Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
5.11.3 Data — Table Descriptors . . . . . . . . . . . . . . . . . . . . . . . . . . 178
5.11.4 Data — Eii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
5.12 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
VB330-SW 10G Software Probe User’s Manual version 5.5 5
5.12.1 About — Release info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
5.12.2 About — License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
5.12.3 About — Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
5.12.4 About — Credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
5.12.5 About — System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
A Appendix: VB330-SW Versus VBC Alarms 183
B Appendix: Monitoring Practices 185
B.1 RTP Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
B.2 Default Multicast Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
B.3 Strategy for MediaWindow Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 186
B.3.1 IAT Before and After Router . . . . . . . . . . . . . . . . . . . . . . . . . 188
B.3.2 Identifying UDP Packet Loss . . . . . . . . . . . . . . . . . . . . . . . . 188
B.4 Multicast Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
B.5 Dedicated interface for OTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
B.6 OTT descrambling with Verimatrix . . . . . . . . . . . . . . . . . . . . . . . . . . 190
B.7 OTT Bandwidth requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
C Appendix: OTT Profile Health 191
C.1 OTT Profile Health Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
C.2 OTT Profile Health Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
D Appendix: Network configuration 193
D.1 Web-based configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
D.2 Command-line based configuration . . . . . . . . . . . . . . . . . . . . . . . . . 193
E Appendix: Enabling HTTPS 198
F Appendix: Enabling NTP time synchronization 202
G Appendix: On-line License Verification 203
G.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
G.2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
H Appendix: Software Maintenance 206
I Appendix: Software Upload 207
I.1 Obtain the software image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
I.2 Export and save the probe configuration . . . . . . . . . . . . . . . . . . . . . . 207
I.3 Transfer the image to the probe and save . . . . . . . . . . . . . . . . . . . . . . 207
I.4 Wait while the software is being saved . . . . . . . . . . . . . . . . . . . . . . . 210
I.5 Verify the new image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
I.6 Software upload troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 210
6 VB330-SW 10G Software Probe User’s Manual version 5.5

Document Revision History

Date Version Description
February 2019 5.5 Updated manual to reflect changes in v5.5 software
February 2018 5.4 Updated manual to reflect changes in v5.4 software
February 2017 5.3 Updated manual to reflect changes in v5.3 software
March 2016 5.2 Updated manual to reflect changes in v5.2 software
February 2015 5.1 Updated manual to reflect changes in v5.1 software
January 2014 5.0 Updated manual to reflect changes in v5.0 software
VB330-SW 10G Software Probe User’s Manual version 5.5 7

1 INTRODUCTION

SUPER HEADEND
CORE NETWORK REGIONAL METRO NETWOR K
RG
STB
PHONE PADTV
PC
ACCESS NETWORK
DSLAM OR
FIBRE
AGGREGATION
VB330 PROBE VB288 CONTENT EXTRACTOR
VB330 PROBE
VB330 PROBE
VB220 PROBE
microVB
HOME NETWORK
MDC
MicroDEVICE Controller
VBC
VideoBRIDGE Controller
Remote Video Wall – Site 1
DIGITAL TERRESTRIAL
REGIONAL MUX AND COFDM MODULATOR
IP
GPS
COFDM
RF
ASI
CABLE DISTRIBUTION
REGIONAL MONITORING OF SATELLITE AND IP
IP ASI QPSK/
DVB-S/S2
DIGITAL SATELLITE
REGIONAL MUX AND QAM MODULATOR
IP ASI QAM
REGIONAL
CABLE
NETWORK
VB120 PROBE & VB252 DVB-T/T2 MODULEVB120 PROBE & VB272 QPSK/DVB-S/S2 MODULE
VB12-RF PROBE
VB120 PROBE & VB262 QAM/VSB DVB-C MODULE

1.1 About the 10G Software Probe

1.1.1 VB330-SW – Overview

The VB330-SW 10G Software Probe was made specifically for IPTV backbone network monitoring. With support for 10 Gbit/s Ethernet inputs, the 10G Software Probe provides detailed IP packet
monitoring of a very high number of Ethernet streams, suitable for core networks carrying extreme amounts of media signals.
The OTT software option is available on the VB330-SW and enables monitoring of up to 500
adaptive bitrate channels in steps of 5 or 50 (Bulk OTT option) OTT engines depending on licensing.
A built-in web server in the VB330-SW allows remote signal monitoring using a standard web
browser. This can be managed either through a separate Ethernet network, or by using the regular
video/data network – both IPv4 and IPv6 are supported.
The VB330-SW 10G Software Probe can also be managed via the VideoBRIDGE Controller. The VideoBRIDGE Controller will add management features like alarm aggregation and report
functionality.
The 10G Software Probe is a server appliance, that can be installed onto any server that meets
the minimum requirements specified in chapter 3.

1.1.2 10G Software Probe – Functionality

An IP-based network is fully transparent with respect to signal contents quality, provided that the IP
packets arrive, and provided that they arrive in time. The 10G Software Probe therefore uses the
8 VB330-SW 10G Software Probe User’s Manual version 5.5
patented MediaWindow to allow monitoring at-a-glance of packet loss and errors in inter-packet arrival time. This way the operator can conveniently ensure correct signal quality at IP-level.
The advanced Ethernet protocol analysis tool automatically detects all protocols carried over Ethernet
past the port the 10G Software Probe is connected to, and it displays statistics like percentage utilization of the interface and percentage of the different transported protocols. This gives the 10G Software Probe a real-time sniffer capability.
The 10G Software Probe allows the user to define a Return Data Path (RDP), using the regular video/data network or the management network to return a stream. A faulty signal can then be
further analyzed at the studio premises, when necessary.
The recording functionality allows the user to record a stream, either triggered manually by the user
or triggered by a user defined alarm.
Full Service Monitoring (FSM) checks that vital system components like CA-servers are active.
Optional Ethernet TR 290 monitoring allows the operator to check parameters like transport stream sync and PSI/SI standards conformity. This option also performs further PSI/SI analysis, making it possible to view PSI/SI contents. PID and service bitrates are also continuously measured.
Optional OTT monitoring allows the operator to set up active testing of Over-the-top type signals as found in adaptive bitrate streaming architectures. Formats supported include Apple™HLS, Microsoft ™ Smoothstream, RTMP, MPEG DASH, Adobe ™ HDS and Nullsoft SHOUTcast™.
The 10G Software Probe can be expanded through license options to monitor the T2MI protocol
layer as found in DVB-T2 networks.
VB330-SW 10G Software Probe User’s Manual version 5.5 9
The 10G Software Probe can also be licensed with an SCTE 35 option that allows monitoring and
logging of splice time codes embedded in the transport streams.

1.2 How to Use This Manual

This User’s Manual is valid for software version 5.5 of the VB330-SW 10G Software Probe.
Throughout this manual the term stream is often used rather than unicast or multicast. One stream
may consist of one or more services, and refers to one IP uni- or multicast.
Chapter 2 PRINCIPLE OF OPERATION provides a simplified block-diagram overview of the probe.
Chapter 3 INSTALLATION AND INITIAL SETUP explains how to install the software on a server.
Chapter 4 QUICK SETUP GUIDE contains a quick setup guide; a step-by-step description of how to setup the 10G Software Probe once the initial setup has been performed.
Chapter 5 THE SOFTWARE PROBE GRAPHICAL USER INTERFACE describes the graphical user interface (GUI) as seen when pointing a web browser to the 10G Software Probe’s IP address.
A Appendix: VB330-SW Versus VBC Alarms describes the alarm handling in the 10G Software
Probe versus the VideoBRIDGE Controller.
B Appendix: Monitoring Practices explains some useful monitoring practices.
C Appendix: OTT Profile Health explains the OTT profile health bar and timeline.
D Appendix: Network configuration gives a brief introduction to the server OS network configura­tion.
F Appendix: Enabling NTP time synchronization provides some basic information about setting up time synchronization.
G Appendix: On-line License Verification outlines the on-line license verification procedure.
H Appendix: Software Maintenance briefly describes software maintenance licenses and how they are used.
I Appendix: Software Upload explains how to upgrade the software on the 10G Software Probe.
Note that current version of the User’s Manual can be obtained from Sencore ProCare support by emailing procare@sencore.com.
10 VB330-SW 10G Software Probe User’s Manual version 5.5

2 PRINCIPLE OF OPERATION

The VB330-SW 10G Software Probe can utilize all the network interfaces on the host system. The
user selects which interface to be used by the monitoring engine. Management of the 10G Software Probe is configured in the operating system web server setup1.
VB330-SW Software
Ethernet Management
SNMP Traps
Main network port
Monitoring Engine
Optional network port(s)
Figure 2.1: The VB330-SW Software – Principle of Operation
A simplified diagram of the alarm handling mechanisms of the 10G Software Probe is shown in
figure 2.2. The input signals are continuously analyzed, and measured data are checked against user defined threshold values. If the data do not comply with the threshold values alarms will be generated. The overall alarm settings further make it possible to enable and disable alarms, thus defining which alarms should be reported in the 10G Software Probe alarm list and sent as SNMP traps to an external management system.
1
https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/7/html/System_
Administrators_Guide/ch-Web_Servers.html
VB330-SW 10G Software Probe User’s Manual version 5.5 11
Signal
Measurements
Threshold
Settings
Alarm
Settings
SNMP
Alarms
Alarm
Lists
Figure 2.2: Simplified Diagram of the Alarm Handling in the 10G Software Probe
12 VB330-SW 10G Software Probe User’s Manual version 5.5

3 INSTALLATION AND INITIAL SETUP

3.1 System Requirements

The minimum hardware requirements for virtualized or natively running Software Probe with
performance similar to or better than VB330:
• Intel XEON D-1537 1.7 GHz, 12 Mbyte Cache, 8 cores
• 8 Gbyte RAM
• 100 Gbyte HDD
• 10 Gbit/s Network Interface card for data: Intel X550/X552/X557
Additional 10/100/1000T Ethernet Network Interface card with support for CentOS Linux 7 or Red Hat Enterprise Linux 7 for management
Note that there are motherboards with the 10Gbit/s NICs referred to above built-in. The XEON D family of CPUs has built-in support for these 10 Gbit/s NICs.
The Software Probe can be license upgraded to a higher bitrate independently of the hardware. It
may thus be useful to obtain better hardware which allows for future license upgrade.
Recommended NICs
Interface NIC Notes
1G BASE-T Intel I340 and Intel
I350
RJ45 connector. Dual or single input.
10G BASE-T Intel X550-T2 (dual) RJ45 connector.
Dual or single input. Supports 100Mb/1GbE/2.5GbE/5GbE/10GbE.
10G SFP28 Mellanox ConnectX-4
Lx 10gbe
25G SFP28 Mellanox ConnectX-4
Lx 25gbe
100G QSFP28 Mellanox ConnectX-5
Ex 100gbe PCIe 4.0
Supported platforms:
• CentOS Linux release 7 (7.3–7.6) for x86_64
VB330-SW 10G Software Probe User’s Manual version 5.5 13
SFP+ compatible connector. Dual or single input. Supports 1/10GbE.
Dual or single input. Also available for OCP with Host Management. Supports 1/10/25GbE.
Dual or single input. Supports 1/10/25/40/50/100GbE.
• Red Hat Enterprise Linux Server release 7 (7.3–7.6) for x86_64
If the system is upgraded to an unsupported operating system release, an error message will be displayed in the Application notification menu upon accessing the user interface. Check the release notes available for the currently installed software version before updating to a new operating system release.

3.2 First-time Installation

Make sure that the server hardware matches the requirements listed above and then follow the procedure outlined below.
1. Obtain the latest installation kickstart image from Sencore.
Installation media is provided both for CentOS Linux and Red Hat Enterprise Linux. If you install the Red Hat Enterprise Linux version, you will need an active subscription for Red Hat Enterprise Linux server.
2. Insert the installation medium into the server:
For DVD-based installations, burn the downloaded ISO image to a DVD and insert into the server.
For USB-based installation, transfer the downloaded image to a USB mass storage device using a tool such as dd (Mac, Unix, Linux) or USBWriter1(Windows).
For installation in a virtualized environment, attach the downloaded ISO image to a virtual DVD-ROM unit.
Note:
Please read the advice on how to configure the virtual machine in section 3.3 to
ensure optimal performance.
3.
Boot the server and make sure that the primary boot device is set appropriately. If the system fails to boot from the medium, you may need to configure the boot loader for ‘legacy BIOS mode’.
4.
The installer will run, please follow the on-screen prompts to install the system, taking note of the following:
IMPORTANT: Leave ‘Software selection’ at ‘Custom software selected’.
IMPORTANT:
large
/home
In the ‘Installation Destination’, the default partitioning will create a
partition, which is unused. To avoid this, use the ‘I will configure partitioning’ option. Then use the ‘Click here to create them automatically’ and manually reduce the size of (or remove) the /home partition, instead giving that space to the / partition.
1
https://sourceforge.net/projects/usbwriter/
14 VB330-SW 10G Software Probe User’s Manual version 5.5
• We recommend that you configure network settings (IP address, gateway, DNS) within
the installer. Post-installation network configuration can be performed using the nmtui utility, please refer to D Appendix: Network configuration for details.
The default installation does not provide any graphical user interface environment. This can be installed later if desired, please refer to the CentOS Linux2or Red Hat Enterprise Linux3documentation for more details.
5.
At the end of the installation procedure, the server is rebooted. Remove the installation media and ensure that the system boots up properly.
6.
If you installed the Red Hat Enterprise Linux server flavor, make sure you follow the instruc­tions on how to subscribe the system to the Red Hat Customer Portal4.
If you install the CentOS Linux flavor, you may want to enable the Continuous Release repository5to be able to get access to security updates as quickly as possible.
7.
Enter the selected IP address in your web browser to access the Software Activation page. If your host is using dynamic addressing, you can log in to the account created during installation and issue the command ip addr to display the address assigned to the system.
Continue to chapter 3.4 for details on how to enable the 10G Software Probe system.
The kickstart will install CentOS Linux 7 or Red Hat Enterprise Linux 7 on the server. The disks will be formatted and all contents lost. Make sure that any important data on the server has been backed up before beginning the procedure.

3.3 Deploying in a Virtualized Environment

It is also possible to deploy the software in a virtualized environment. For optimal performance, check the processor configuration of configuration setting of cores per virtual sockets on the virtual machine.
For accurate measurements, you must configure the data network interface card(s) in mode on the host server.
Please follow the steps from chapter 3.2 when installing the software in the virtualized environment.
We recommended
disabling
any ‘Easy install’ or similarly worded option, and not selecting the operating system type when initially creating the new virtual machine instance in your virtualization environment. These options may override the installation instructions included in the provided installation image, causing an incomplete installation.
2
https://wiki.centos.org/Manuals/ReleaseNotes/CentOS7
3
https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/7/index.html
4
https://access.redhat.com/solutions/253273
5
https://wiki.centos.org/AdditionalResources/Repositories/CR
cores per socket
on your host server and use the same
pass-through
VB330-SW 10G Software Probe User’s Manual version 5.5 15
Pre-built images for VMware (vSphere/Workstation/Player) are provided in
OVA
(Open Virtualization Format Archive) format. These images contains a system already installed according to the steps described in the previous chapter, with VMware Tools already installed and activated.
To deploy the image, you need to import it to the virtualization host, please refer to the documentation
of your virtualization environment for more details on how to do this.
If installed in a VMware vSphere environment, the machine should report back its network configu­ration to the host environment. Please allow some time for it to do so, and then continue with point 6 as described in the previous chapter.
When logging in to the console of the pre-built images, the default password for the The same password is also used for logging in remotely using Secure Shell (ssh).
the password for the root user after finishing the install
, log in and use the
root
Please change
passwd
command to
user is
do this.

3.4 Verifying Correct Initial Setup and Software Activation

Once the software has been installed and restarted all further configuration takes place through the
web interface.
1. Launch a web browser application on the management system.
Any web browser with support for JavaScript can be used to access the Software Activation interface, one of the following are recommended:
• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Microsoft Internet Explorer 11 or higher
• Apple Safari
elvis
.
2. Type the IP address of the server in the browser URL field and press Enter .
The network settings should have been set when the operating system was installed. If the web browser is unable to reach the web server, check the server’s network settings in the operating system.
3.
The Software Activation view should be displayed inside the browser. Software Activation is password-protected, the user name is
admin
and the default password is
elvis
displayed should look similar to figure 3.1.
The password should be changed from the default. Expand the
More options
heading and
follow the instructions under Change password6.
6
If you forget the Software Activation password, you can reset it by logging in as root and issuing the command
/opt/btech/ssg/bin/reset_web_password
16 VB330-SW 10G Software Probe User’s Manual version 5.5
. The page
Figure 3.1: Software Activation
VB330-SW 10G Software Probe User’s Manual version 5.5 17
4.
If you already have an XML file with license keys for your system, click on the heading and upload this file under the written down or in an e-mail, instead use the product page described below.
5.
If this is a new server, and you need to obtain license keys for the purchased products, please click the link labeled sales representative as an e-mail attachment.
6.
The 10G Software Probe is not enabled by default on the newly installed server. To enable it, use the link labeled the details of the installed software, such as the installed version and the hardware key. If you have a license key that you want to enable and have not yet done so, enter the key in the field labeled Apply license key and click the Add license button.
7.
Click the button labeled Software Probe should now be activated, and you will be presented with a link to the user interface. The next time you access the server using a web browser, you should be taken automatically to the enabled software.
Please note that it may take some additional time before the user interface of the activated product becomes available. If you receive an error trying to access it, please wait for a few minutes before trying again.
export hardware keys as XML
Not activated
Activate software
Import license keys
next to its name. This will take you to a page giving you
and wait for it to finish. If successful, the 10G
option. If you have the license key
and send the downloaded file to your
More options
Note that it is not possible to activate the Software Probe and the VB7880 Advanced Content Extractor on a single system at the same time.
To return to the Software Activation view to make changes, open the 10G Software Probe user interface and click the link labeled Manage installed software.
By default, all web communication to and from the host running the 10G Software Probe is using un-encrypted HTTP communication. Please refer to E Appendix: Enabling HTTPS for information on how to enable HTTPS.
It is
strongly recommended
external NTP server. Please refer to F Appendix: Enabling NTP time synchronization for more information on configuring time synchronization.
that the system time is configured to be synchronized against an
About — License

3.5 Initial Setup Troubleshooting

If you are having trouble bringing up the Software Activation interface, or the 10G Software Probe
web based management interface, verify the following:
Verify that the client machine and the 10G Software Probe are configured on the same subnet and that they have different addresses, or, if you use different subnets, verify that the routing and gateways are set correctly on both the client machine and the 10G Software Probe.
tab in the
18 VB330-SW 10G Software Probe User’s Manual version 5.5
• Make sure that the IP address of the gateway and the network interface are not the same.
Verify that the appropriate Ethernet link indicators of the PC and the 10G Software Probe are lit.
• Verify that web browser proxy settings are not interfering.
• Verify that local firewall settings on the PC are not interfering.
• Try rebooting the server and make sure all services start as expected.
• Clear the browser’s cache.
• Verify that the web server is running, by entering the command
systemctl status httpd
on the server’s command line. If it is not running properly, or you are seeing
DNS lookup
failure errors, try issuing the command
echo "ServerName localhost" >> /etc/httpd/conf/httpd.conf
and then restart the server by issuing the command
systemctl restart httpd
If you can reach Software Activation but the 10G Software Probe GUI is not working, enter the command
probehello
on the server’s command line to verify that the VB330-SW services
are running. If services are not running, try re-installing the VB330-SW.
Please refer to D Appendix: Network configuration for more information on server network configu­ration.

3.6 Upgrading From a Previous Version

You can either re-install the system as mentioned below, or by using one of the provided upgrade
images.
VB330-SW 10G Software Probe User’s Manual version 5.5 19

3.6.1 Upgrading by Re-Installing the System

If you want to re-install the system from scratch, please follow these steps:
1. Backup the system configuration (Data — Configuration — Full configuration).
2.
Export the current license ( maintenance keys).
3.
Possibly back up the system network configuration by logging in to the machine and copying any files matching the wildcard (off the system).
4. Re-install the system as described above.
5.
Using the Software Activation page import the previous license key (under re-enter it using the activation page) and activate the software.
6. Import the configuration from Data — Configuration — Import configuration XML.
About — License — Export current license and software
/etc/sysconfig/network-scripts/ifcfg-*
to a safe location
More options

3.6.2 Upgrading From Version 5.3.0 or later

Please refer to chapter 5.11.2 and I Appendix: Software Upload for details on how to install the upgrade image.
); or

3.7 Upgrading To a Maintenance Release

Please refer to chapter 5.11.2 and I Appendix: Software Upload for details on how to upgrade to maintenance releases.

3.8 Accessing the User Interface

Once the software has been installed and activated all further configuration takes place through HTTP.
The following web browsers are supported for the management interface:
• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Microsoft Internet Explorer 11 or higher
• Apple Safari
The default management view should look similar to figure 3.2. If you have problems accessing the
user interface, refer to chapter 3.5 for troubleshooting.
20 VB330-SW 10G Software Probe User’s Manual version 5.5
Figure 3.2: The VB330-SW Graphical User Interface

3.9 Accessing Software Activation interface

To return to the Software Activation view after activating the 10G Software Probe, you can either
navigate to the
your web browser to the address
using DNS) of the server.
About — License
view and follow the
http://<IP>/ssg
Manage installed software
, where
<IP>
is the IP address (or host name, if
link, or navigate

3.10 Deactivating

To deactivate 10G Software Probe, you must first access the Software Activation interface (see the
previous section) and make sure that it is not set to the default. Expand the and change the setting under Set default software.
More options
heading
Once this is done, access the 10G Software Probe user interface and de-activate it from the
— License view.
VB330-SW 10G Software Probe User’s Manual version 5.5 21
About

4 QUICK SETUP GUIDE

This quick setup guide is intended to provide a step-by-step explanation of how to setup a probe
once the initial setup has been performed (as described in chapter 3).
More detailed instructions are found in chapter 5 of this manual.
The Return Data Path and Full Service Monitoring features are not covered by this quick setup
guide.

4.1 Basic Setup

1. Set appropriate parameters in the Setup — Params view.
2.
Enabling Time synchronization is strongly recommended. Please see F Appendix: Enabling NTP time synchronization for further details on how to configure the date and time.
3. If access control is required, define a password in the Setup — Login view.
Note:
chapter 5.10.6.
it is important to read the instructions in the associated section of this manual, see
4.2 Input Signal Definitions

4.2.1 Multicasts

1.
Define multicasts using the lists from another probe using the either by using the multicast detect feature in the announced streams using the Multicasts — SAP view.
Note:
received, and in this case it will usually not be possible to detect multicasts automatically.
Select predefined threshold templates that seem appropriate for the signal.
Note:
multicasts correctly if required. Also note that ETR 290 monitoring for Ethernet streams is disabled by default, so if this is required, it will have to be enabled by the user (on a per-stream basis).
2. Define stream page name(s) in the Setup — Pages view (not strictly necessary).
Often upstream equipment will not transmit multicasts unless join messages have been
The sequence of the multicast definitions will be reflected in monitoring, so order the
Multicasts — Streams
view. You can also import multicast
Data — Configuration
Multicasts — Detect
view, or add them automatically,
view, or from SAP
3. Join multicasts in the Multicasts — Join view or in the Multicasts — Streams view.
22 VB330-SW 10G Software Probe User’s Manual version 5.5

4.2.2 OTT Input (OTT Engine Option Only)

1.
Define the OTT channel manifest URLs and channel names in the Leave the Threshold and VBC threshold settings at default values for now. Remember to tick the Enable box in the dialog box. If you have multiple OTT engines installed (1 to 50 are allowed) then select which engine to assign to the channel. Any number of OTT channels can be assigned to each OTT engine. Each engine works in parallel to each other.
OTT — Channels
view.
Note:
different network interfaces. Mixing the two traffic types on the same network can have unwanted impact on the monitored signals. The interface used for OTT traffic is controlled using the Setup — Routing view.
2.
Inspect the OTT monitoring progress using the mation on OTT monitoring can be found in Appendix C.
When monitoring both multicast (UDP) and OTT (TCP) traffic, we recommend using
OTT — Active testing
dialog. Useful infor-

4.3 Monitoring

When input signal parameters have been set, the signals may be monitored.
For Ethernet multicasts the relevant monitoring views are and
Ethernet
ETR 290 and OTT are of relevance as well.
Ethernet monitoring hints are found in B Appendix: Monitoring Practices.
. If the probe is equipped with the ETR 290 and/or the OTT option then the views
Main,Alarms,Multicasts,MW,Traffic

4.4 Adjusting Alarm Thresholds

When the probe inputs and streams have been defined using default thresholds, the result will usually
be a number of more or less permanent alarms, some which may not be relevant under the current circumstances. In order for the user to get rid of unwanted alarms, the probe provides alarm filtering functionality in the form of alarm thresholds and alarm on/off selection.
Multicasts
By default Ethernet thresholds are set to raise alarms when service affecting errors occur, that are caused by the network. There may however be reasons for these thresholds to be altered, for instance to reflect receiver robustness in the case of IAT, or to reflect a TS into IP mapping different from the default (7TS/UDP). Creating a new threshold template is done either by copying an existing one and altering the copy, or by creating a new threshold template from scratch. The Ethernet thresholds are defined in the in the Multicasts — Streams view.
In addition to the miscellaneous thresholds, that affect only the streams with which they are associated, the overall basis. You can also define the alarm severity levels for different alarms in this view.
Multicasts — Ethernet thresh.
Alarm — Alarm setup
VB330-SW 10G Software Probe User’s Manual version 5.5 23
view allows the user to enable and disable alarms on an
view. These thresholds are associated with streams
OTT
When an OTT channel is defined the default OTT threshold template is assigned to it. To change
threshold values create one or more new templates in the
OTT — Thresholds
view and assign them
to OTT channels in the OTT — Channels — Edit view.
ETR 290
By default the streams configured in the probe will be set up to use the ETR 290 threshold named
Default
systems and only alarm on more severe problems. The threshold named
. This has the most important alarms enabled but have been adjusted to match real world
ETSI TR 101 290
is based on the ETSI TR 101 290 guidelines and are fairly strict generating more alarms. The ETR 290 thresholds should be changed if there are tables that are not relevant for a system, or if the user requires alarm functionality that exceeds the ETR 290 guidelines. The ETR engines has a lot of powerful functionality not enabled by default, for instance the ability to raise alarms if the number of services present in a signal is lower than a preset limit.
The default PID and service thresholds do not affect alarming at all, they are completely transparent. The thresholds may be altered for instance in order to mask an alarm generated by an unreferenced
PID or to ensure an alarm is raised if a service or PID bitrate is outside preset limits.
Creating a new threshold template is done either by copying an existing one and altering the copy, or by creating a new threshold template from scratch. The thresholds are defined in these views: ETR 290 — ETR thresh., ETR 290 — PID thresh., ETR 290 — Service thresh.
The thresholds are associated with streams in the Multicasts — Streams — Edit view.
24 VB330-SW 10G Software Probe User’s Manual version 5.5
5 THE SOFTWARE PROBE GRAPHICAL USER
INTERFACE
The VB330-SW web interface is reached by pointing a web browser to the IP address of the 10G
Software Probe as shown in the screenshot above. The following web browsers are recommended:
• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Microsoft Internet Explorer 11 or higher
• Apple Safari
VB330-SW 10G Software Probe User’s Manual version 5.5 25
Note that different web browsers behave differently with respect to memory leaking, and if the
VB330-SW GUI should be available at all times the browser should be selected carefully. A browser
memory leak manifests itself as the browser responding more and more slowly, and this is corrected by closing down the application and restarting.
The interface is easy and intuitive to use. Navigate by clicking on the tabs just below the 10G
Software Probe logo. Some of the pages have their own tabs for accessing nested pages. The bottom frame of the interface is always the Alarms & events list, usually referred to as the alarm list can be displayed or hidden by clicking the
Toggle
link, which is displayed as an arrow
alarm list
. The
head.
The web interface has been designed to be resizable in both vertical and horizontal directions with a
minimum screen resolution of 1280×800 pixels.
Tool-tips are available for most buttons and labels. To access tool-tip information simply navigate
the mouse pointer towards a button or a label and leave it hovering for a second or two.
In this manual the term stream is generally used instead of the terms multicast and/or unicast. A stream may thus contain a single service or multiple services.
26 VB330-SW 10G Software Probe User’s Manual version 5.5

5.1 Main

5.1.1 Main — Summary

The intention of this page, together with the
alarm list
, is to provide enough information for the
operator to immediately see if there is anything seriously wrong with one or more input streams.
The following parameters are shown:
NTP/timesync
(Bulb):
The NTP/timesync bulb indicates whether the VB330-SW clock is locked to an external time reference signal. Green indicates that the VB330-SW is locked to an external reference whereas grey indicates that the VB330-SW runs in unlocked mode or the status is unknown.
Updated: The time since the last time synchronization update.
Freq offset: Indicates the measured frequency offset for the system clock.
Timezone: The time zone relative to UTC. Configured in the OS.
Time: The current local time.
We recommend using the standard operating system tools for configuring the system clock. Please
refer to the operating system instructions1for further details on how to configure the date and time.
RDP
(Bulb):
The RDP bulb indicates whether RDP is active or not. Green indicates RDP active whereas grey indicates that RDP is currently not active.
1
https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/7/html/System_
Administrators_Guide/chap-Configuring_the_Date_and_Time.html
VB330-SW 10G Software Probe User’s Manual version 5.5 27
Active:
Clear all:
The RDP active state is either yes or no, yes indicating that RDP relaying or alarm triggered recording mode has been selected by the operator in the RDP view.
Counters and alarms
Click the
Clear all
button to reset all counters, graphs and alarms. All VB330­SW measurement and alarm history is cleared. Note that it is not possible to undo this operation.
Last cleared:
The time the
Clear all
button was last clicked. If no time is indicated the counters
have not been cleared since VB330-SW startup/reboot time.
Probe
Name: The VB330-SW name as defined by the operator in the Setup — Params view.
Location: The VB330-SW location as defined by the operator in the Setup — Params view.
Access:
The access rights of the current user. Access rights are either full access or read only access, and are defined by the operator in the Setup — Login view.
Traffic
RX data: The total bitrate of received data traffic
Monitored data:
The total bitrate of multicasts and unicasts monitored (analyzed) by the probe
ETH info
Joined: The number of joined streams (multicasts and unicasts)
Unicasts: The number of unicasts currently being joined/monitored by the probe
Multicasts: The number of multicasts currently being joined/monitored by the probe
IGMP ver:
The IGMP version currently used by the probe. IGMPv2 is used unless the operator has selected source specific multicasts (
Setup — Params
view), in which case
IGMPv3 is used.
VLAN tag:
The VLAN tag currently used by the probe. If no VLAN tag has been specified by the operator (Setup — Params view), the VLAN tag value will read disabled.
ETH alarms per type
No signal: The number of currently active Ethernet ‘No signal’ alarms
CC skips: The number of currently active Ethernet ‘CC skips’ alarms
MLR>=thresh:
The number of currently active Ethernet MLR alarms, i.e. the total number of
‘MLR>= warning-threshold’ and ‘MLR>= alarm-threshold’ alarms
28 VB330-SW 10G Software Probe User’s Manual version 5.5
IAT>=thresh:
The number of currently active Ethernet IAT alarms, i.e. the total number of
‘IAT>= warning-threshold’ and ‘IAT>= alarm-threshold’ alarms
RTP alarms:
The number of currently active RTP alarms, i.e. the total number of ‘RTP packet drop’, ‘RTP duplicates’ and ‘RTP out of order’ alarms
Other alarms:
The total number of currently active Ethernet alarms not included in the alarm figures specified above
OTT info
Channels: The number of enabled OTT channels.
Profiles: The total number of profiles in the enabled OTT channels.
At the very bottom of the Summary page, an overview of the Ethernet network interfaces on the VB330-SW are displayed.
Network interfaces
Interface: The ID of the selected network interface.
Link: Indicates whether the interface is connected.
Description: Provides a human-readable description of the interface, if available2.
IPv4 address: Lists the IPv4 address and netmask of the network interface, if set.
IPv6 address: Lists the IPv6 address and netmask of the network interface, if set.
Timestamp:
Indicates whether the network interface supports hardware timestamping for precise measurements, or if kernel timestamping is used.
2
A description can be set using the command ip link set interfacename alias "Description"
VB330-SW 10G Software Probe User’s Manual version 5.5 29

5.1.2 Main — CPU usage

The
CPU usage
traffic load.
view is meant for troubleshooting performance issues in case of excessively high
Three internal performance indicators (System, User and Idle) are displayed as percentage numbers
and also graphed for the last minute. Issues can potentially arise if the System indicator becomes high (>80%).
The
CPU usage
averaged over the last 10 seconds click the last 60 seconds click the
seconds
respectively. To clear peak values click the Clear peaks button.
button will display the historical maximum value for an averaging period of 10 s and 60 s
view displays CPU usage of the 10G Software Probe. To view the CPU usage
Last 60 seconds
Current
button. Clicking the
button. To view the usage averaged over the
Peak any 10 secsorPeak any 60
30 VB330-SW 10G Software Probe User’s Manual version 5.5
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