Sencore DMG 1200 User Manual
DMG 1200
Digital Media Gateway
User Manual
8099C www.sencore.com | 1.605.978.4600 Revision 1.2
August 2014
DMG 1200 - User Manual
Copyright
© 2014 Sencore, Inc. All rights reserved.
3200 Sencore Drive, Sioux Falls, SD USA
www.sencore.com
This publication contains confidential, proprietary, and trade secret information. No part of this document
may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic
format without prior written permission from Sencore. Information in this document is subject to change
without notice and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies.
Sencore, Sencore Inc, and the Sencore logo are trademarks or registered trademarks in the United States
and other countries. All other products or services mentioned in this document are identified by the
trademarks, service marks, or product names as designated by the companies who market those products.
Inquiries should be made directly to those companies. This document may also have links to third-party web
pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore
endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open
source software and licenses in some Sencore products. This freely available source code can be obtained
by contacting Sencore Inc.
About Sencore
Sencore is an engineering leader in the development of high-quality signal transmission solutions for the
broadcast, cable, satellite, IPTV, telecommunications, and professional audio/video markets. The
company’s world-class portfolio includes video delivery products, system monitoring and analysis solutions,
and test and measurement equipment, all designed to support system interoperability and backed by bestin-class customer support. Sencore meets the rapidly changing needs of modern media by ensuring the
efficient delivery of high-quality video from the source to the home. For more information, visit
www.sencore.com.
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Revision History
Date
Version
Description
Author
04/03/2013
1.0
2.2.0 Release
NDM
11/11/2013
1.1
2.3.0 Release
NDM
08/15/2014
1.2
2.4.0 Release
NDM
DMG 1200 - User Manual
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DMG 1200 - User Manual
Safety Instructions
Read these instructions
Keep these instructions
Heed all warnings
Follow all instructions
Do not use this apparatus near water
Clean only with dry cloth
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions
Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades
and a third grounding prong. The wide blade or the third prong is provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
Do not expose this apparatus to dripping or splashing and ensure that no objects filled
with liquids, such as vases, are placed on the apparatus.
To completely disconnect this apparatus from the AC Mains, disconnect the power supply
cord plug from the AC receptacle.
The mains plug of the power supply cord shall remain readily operable.
Damage Requiring Service: Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:
o When the power-supply cord or plug is damaged.
o If liquid has been spilled, or objects have fallen into the product.
o If the product has been exposed to rain or water.
o If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions as an improper adjustment of the controls may result in damage
and will often require extensive work by a qualified technician to restore the
product to its normal operation.
o If the product has been dropped or damaged in any way.
o The product exhibits a distinct change in performance.
Replacement Parts: When replacement parts are required, be sure the service
technician uses replacement parts specified by Sencore, or parts having the same
operating characteristics as the original parts. Unauthorized part substitutions made may
result in fire, electric shock or other hazards.
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DMG 1200 - User Manual
SAFETY PRECAUTIONS
There is always a danger present when using electronic equipment.
Unexpected high voltages can be present at unusual locations in defective equipment
and signal distribution systems. Become familiar with the equipment that you are
working with and observe the following safety precautions.
Every precaution has been taken in the design of your Digital Media Gateway to insure
that it is as safe as possible. However, safe operation depends on you the operator.
Always be sure your equipment is in good working order. Ensure that all points of
connection are secure to the chassis, and that protective covers are in place and secured
with fasteners.
Never work alone when working in hazardous conditions. Always have another person
close by in case of an accident.
Always refer to the manual for safe operation. If you have a question about the
application or operation call Sencore for assistance.
WARNING – To reduce the risk of fire or electrical shock never allow your equipment to
be exposed to water, rain or high moisture environments. If exposed to a liquid, remove
power safely (at the breaker) and send your equipment to be serviced by a qualified
technician.
To reduce the risk of shock the DMG 1200 must be connected to a mains socket outlet
with a protective earthing connection.
For the DMG 1200 the mains plug is the main disconnect and should remain readily
accessible and operable at all times.
The DMG 1200 is equipped with an internal system battery. The DMG must be sentto
Sencore’s service department for replacement.
CAUTION – Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type.
When installing the DMG 1200 utilizing the DC power supply, the power supply MUST be
used in conjunction with an over-current protective device rated at 250V, 15A, type:
Slow-blo, as part of battery-supply circuit.
FCC Class A Information
The DMG 1200 has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his or her own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits.
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
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DMG 1200 - User Manual
Table of Contents
Table of Contents .......................................................................................................................... 6
Table of Figures ............................................................................................................................. 7
Introduction .................................................................................................................................... 8
Hardware Layout.......................................................................................................................... 10
DMG 1200 Chassis ................................................................................................................... 10
General Considerations ............................................................................................................ 11
Rack Installation ........................................................................................................................ 12
Controlling the DMG 1200 Using the Web GUI ......................................................................... 13
Output Settings.......................................................................................................................... 16
Admin Tab ................................................................................................................................. 18
Reporting Tab............................................................................................................................ 25
About Tab .................................................................................................................................. 29
System Recovery ...................................................................................................................... 29
Using the Front Panel on the DMG 1200 ................................................................................... 30
FP Options and Settings ........................................................................................................... 30
FP About ................................................................................................................................... 32
Appendix ...................................................................................................................................... 33
Support and Contact Information .............................................................................................. 36
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DMG 1200 - User Manual
Table of Figures
Figure 1: Single DMG platform ................................................................................................................... 10
Figure 2: Single DMG platform with ASI output option ............................................................................... 10
Figure 3: Dual DMG platform with ASI output option ................................................................................. 10
Figure 4: Rack mounting ............................................................................................................................ 12
Figure 5: Login screen ................................................................................................................................ 13
Figure 6: Platform 2 Home screen .............................................................................................................. 13
Figure 7: Available inputs ........................................................................................................................... 14
Figure 8: IP configuration ........................................................................................................................... 14
Figure 9: ASI input configuration ................................................................................................................ 15
Figure 10: Outputs ...................................................................................................................................... 16
Figure 11: Configure ASI output ................................................................................................................. 16
Figure 12: IP Output settings ...................................................................................................................... 17
Figure 13: Admin tab .................................................................................................................................. 18
Figure 14: Changing unit alias .................................................................................................................... 18
Figure 15: Profile Manager ......................................................................................................................... 19
Figure 16: Setting password ....................................................................................................................... 19
Figure 17: MIBs .......................................................................................................................................... 20
Figure 18: Updating software ..................................................................................................................... 20
Figure 19: Uploading file ............................................................................................................................. 21
Figure 20: Upload successful and start update .......................................................................................... 21
Figure 21: Updating unit ............................................................................................................................. 21
Figure 22: Unit restarting ............................................................................................................................ 22
Figure 23: Software rollback ....................................................................................................................... 22
Figure 24: Network configuration ................................................................................................................ 22
Figure 25: IP settings .................................................................................................................................. 23
Figure 26: Date/Time configuration ............................................................................................................ 23
Figure 27: SNMP communities ................................................................................................................... 23
Figure 28: SNMP managers ....................................................................................................................... 24
Figure 29: Unit Identifier ............................................................................................................................. 24
Figure 30: Front panel buttons ................................................................................................................... 24
Figure 31: Reporting tab ............................................................................................................................. 25
Figure 32: Alarm configuration ................................................................................................................... 25
Figure 33: Alarm descriptions ..................................................................................................................... 26
Figure 34: Logs view .................................................................................................................................. 27
Figure 35: Configure events ....................................................................................................................... 27
Figure 36: Event descriptions ..................................................................................................................... 28
Figure 37: About Tab .................................................................................................................................. 29
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DMG 1200 - User Manual
Introduction
The DMG 1200 is a Digital Media Gateway used as a digital turnaround product capable of
converting up to 32 transport streams from ASI to IP, IP to ASI, or any combination in between.
The DMG 1200 comes standard with IP and ASI I/O to offer flexibility for future changes in
network architecture or sourcing content from two different interfaces.
This manual describes how to install, configure, and operate the DMG 1200 Digital Media
Gateway. It is written for professional operators of video distribution systems and assumes a
prerequisite level of technical knowledge.
The DMG 1200 is controllable through the web interface or SNMP to perform tasks such as
setup, monitoring, and troubleshooting. The front panel provides simple status and IP information
for accessing the unit.
Supported WEB interface browsers include:
- Internet Explorer 7 & above
- Mozilla Firefox 3.5 & above
- Chrome
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Abbreviations
ASI – Asynchronous Serial Interface
BNC – Bayonet Neil-Concelman Connector
BPS – Bits per second
DHCP – Dynamic Host Configuration Protocol
DVB – Digital Video Broadcasting
FCC – Federal Communications Commission
I/O – Input/Output
IP – Internet Protocol
kbps – 1,000 bits per second
LED – Light Emitting Diode
MAC – Media Access Control
Mbps – 1,000,000 bits per second
MPEG – Refers to standards developed by the ISO/IEC JTC1/SC29
NTP – Network Time Protocol
RU – Rack Unit
SNMP – Simple Network Management Protocol
TS – Transport Stream
DMG 1200 - User Manual
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DMG 1200 - User Manual
GND
100-240VAC,
47-63Hz, 275W
CONTROL
MPEG/IP
1 - - 2
ASI I/O ASI I/O ASI I/O ASI I/O
1 2
3 4
GND
100-240VAC,
47-63Hz, 275W
CONTROL
MPEG/IP
1 - - 2
ASI I/O ASI I/O ASI I/O ASI I/O
1 2
3 4 5 6 7 8
ASI OUT ASI OUT ASI OUT ASI OUT
GND
100-240VAC,
47-63Hz, 275W
CONTROL
MPEG/IP
1-1 -
- 1-2
ASI I/O ASI I/O
ASI I/O
ASI I/O
1-1 1-2
1-3
1-4
1-5
1-6 1-7
1-8
ASI OUT ASI OUT
ASI OUT
ASI OUT
2-1
2-2 2-3 2-4
MPEG/IP
2-1 -
- 2-2
2-5 2-6
2-7
2-8
Hardware Layout
The DMG 1200 platform is designed to offer operators reliability and flexibility. The unit consists
of a chassis in which up to two platforms can be installed. To cater to specific system
requirements, the chassis can be configured to host optional modules best suited for a given
scenario.
DMG 1200 Chassis
The Sencore DMG 1200 platform can be delivered in various combinations. The basic single
DMG platform includes redundant power supplies, Ethernet control port, 2 MPEG/IP I/O NICs,
and 4 bi-directional ASI ports. The chassis shown in Figure 1 is a basic single DMG platform.
Figure 1: Single DMG platform
A single DMG platform has 3 options for adding additional ASI input/outputs:
1. Additional 4 ASI Inputs
2. Additional 4 ASI Outputs
3. Additional 4 ASI Inputs and 4 ASI Outputs
The chassis shown in Figure 2 is a single DMG platform with (4) additional ASI outputs.
Figure 2: Single DMG platform with ASI output option
A dual DMG platform has 2 options for adding additional ASI inputs/outputs:
1. Additional 4 ASI inputs (for one or both platforms)
2. Additional 4 ASI outputs (for one or both platforms)
The chassis shown in Figure 3 has dual platforms with (8) additional ASI outputs. Platform 1 is
on the bottom and Platform 2 is on top. Each platform is independent from one another for
stream routing.
Figure 3: Dual DMG platform with ASI output option
Control Ethernet Connection
A standard RJ-45 connector provides connection to the SNMP and web interface of the DMG
1200. The connection is a 10/100 BaseT connection. A user can view the IP address of the unit
from the front panel or once known can access the web interface through any supported web
browser by typing the IP address of the unit. The control port is capable of both DHCP and static
IP addressing. By default the IP address of the DMG 1200 is dynamically set to DHCP.
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DMG 1200 - User Manual
Installation
General Considerations
This chapter describes the installation procedure for the unit.
Rack size
The chassis is designed to be installed in a standard 19-inch rack. The DMG 1200 occupies 1RU
of rack space. All of the cable connections are located on the rear of the unit.
Ventilation
The DMG 1200 is cooled via forced induction through the front of the unit and exhausted through
the vents in the rear. The DMG 1200 is equipped with temperature sensors to ensure operating
temperature is maintained.
Power Connection
Using the proper power connections is vital to the safe operation of the DMG 1200. Only use the
supplied power cables or one with equal specifications. The DMG 1200 can be ordered with AC
or DC Power supplies.
AC Power Connection
The DMG 1200 is capable of either operating on 120/240V 50/60Hz systems. The power supply
will automatically detect the system it is connected to. To hook up the power use the following
steps:
1. Locate the AC power cord that was included with the DMG 1200.
2. Plug the female end of the power cord (end with no prongs) into the back of the unit.
3. Locate a protected outlet (usually inside of the rack) to plug the male end of the power
cable into.
DC Power Connection
Using the proper connections is vital to the safe operation of the DMG 1200. The DMG 1200 is
intended for use in 40-70 VDC systems. The power supply will automatically detect the system it
is connected to. When installing the DMG 1200, the power supply MUST be used in
conjunction with an over-current protective device rated at 250V, 15A, type: Slow-blo, as
part of battery-supply circuit. Failure to include an over-current protective device could cause
damage to the DMG 1200, personnel, or property.
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DMG 1200 - User Manual
Rack Installation
To install the DMG 1200 into a rack use the following steps:
1. Determine the desired position in the rack for the DMG making sure that the air intake on
the front of the unit and the exhausts on the rear of the unit will not be obstructed.
2. Insert the rack mount clips into place over the mounting holes in the rack.
3. Slide the DMG into position in the rack.
4. Secure the DMG to the rack by installing the four screws through the front mounting
holes and tightening.
WARNING To prevent injury, the apparatus must be securely attached to the floor/wall in
accordance with the installation instructions.
Figure 4: Rack mounting
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