SENA TECHNOLOGIES SP36 User Manual

Bluetooth® Communication Cheek Pad

System for HJC® IS-17

SP36

English

www.sena.com

User’s Guide

10Upad

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®, Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10Upad™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™, SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

10Upad

CONTENTS

1 INTRODUCTION .......................................................................................................5

2 PACKAGE CONTENTS ............................................................................................6

3 INSTALLING THE 10Upad ON YOUR HELMET .....................................................7

4 GETTING STARTED .................................................................................................8

4.1 Button Operation .....................................................................................................................8

4.2 Powering On and Off...............................................................................................................9

4.3 Charging..................................................................................................................................9

4.4 Checking the Battery Level .....................................................................................................9

4.5 Volume Adjustment ...............................................................................................................10

4.6 Sena Softwares .....................................................................................................................10

5 PAIRING THE 10Upad WITH BLUETOOTH DEVICES ........................................ 11

5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................11

5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................12

5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................13

5.4 Intercom Pairing ....................................................................................................................14

6 MOBILE PHONE, GPS, SR10 ............................................................................... 16

6.1 Mobile Phone Call Making and Answering...........................................................................16

6.2 Speed Dialing ........................................................................................................................17

6.3 GPS Navigation .....................................................................................................................18

6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................18

7 STEREO MUSIC .................................................................................................... 18

7.1 Bluetooth Stereo Music .........................................................................................................18

7.2 Music Sharing .......................................................................................................................19

8 INTERCOM ............................................................................................................. 19

8.1 Two-way Intercom .................................................................................................................19

8.2 Three-way Intercom ..............................................................................................................20

8.3 Four-way Intercom .................................................................................................................22

9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM

PARTICIPANT ........................................................................................................ 23

10 GROUP INTERCOM .............................................................................................. 25

11 UNIVERSAL INTERCOM ....................................................................................... 25

11.1 Universal Intercom Pairing ....................................................................................................26

11.2 Two-way Universal Intercom .................................................................................................27

11.3 Three-way Universal Intercom ..............................................................................................27

11.4 Four-way Universal Intercom ................................................................................................29

12 FM RADIO .............................................................................................................. 31

12.1 FM Radio On and Off ............................................................................................................31

12.2 Preset Stations.......................................................................................................................31

12.3 Seek and Save ...................................................................................................................... 31

12.4 Scan and Save ...................................................................................................................... 32

12.5 Temporary Preset ..................................................................................................................32

12.6 Region Selection ................................................................................................................... 33

13 FUNCTION PRIORITY ........................................................................................... 33

14 CONFIGURATION SETTING ................................................................................ 34

14.1 Mobile Phone Pairing ............................................................................................................ 35

14.2 Second Mobile Phone Pairing ..............................................................................................35

14.3 Phone selective pairing ......................................................................................................... 36

English

10Upad

14.4 Media Selective Pairing ........................................................................................................36

14.5 Assigning Speed Dial ...........................................................................................................36

14.6 Enabling/Disabling Audio Boost ........................................................................................... 37

14.7 Enabling/Disabling Voice Activated Phone Answering ........................................................37

14.8 Enabling/Disabling Voice Activated Intercom ......................................................................38

14.9 Enabling/Disabling HD Intercom ..........................................................................................38

14.10 Setting Intercom Vox Sensitivity ........................................................................................39

14.11 Enabling/Disabling Voice Prompts ....................................................................................39

14.12 Enabling/Disabling RDS AF ..............................................................................................39

14.13 Enabling/Disabling Sidetone .............................................................................................40

14.14 Enabling/Disabling Advanced Noise Control™ ...............................................................40

14.15 Delete All Bluetooth Pairing Information ...........................................................................40

14.16 Remote Control Pairing .....................................................................................................40

14.17 Universal Intercom Pairing ................................................................................................41

14.18 Factory Reset ....................................................................................................................41

14.19 Exit Voice Conguration Menu ..........................................................................................41

15 REMOTE CONTROL ............................................................................................. 43

16 FIRMWARE UPGRADE ......................................................................................... 43

17 TROUBLESHOOTING ........................................................................................... 44

17.1 Intercom Failure.....................................................................................................................44

17.2 Intercom Reconnection .........................................................................................................44

17.3 Fault Reset.............................................................................................................................44

17.4 Factory Reset ........................................................................................................................ 44

18 QUICK OPERATION REFERENCE ...................................................................... 45

CERTIFICATION AND SAFETY APPROVALS ........................................................... 46

• FCC Compliance Statement ......................................................................................................46

• FCC RF Exposure Statement .....................................................................................................46

• FCC Caution ..............................................................................................................................46

• CE Declaration of Conformity ....................................................................................................47

• Industry Canada Statement ......................................................................................................47

• Bluetooth License .....................................................................................................................47

• WEEE (Waste Electrical and Electronic Equipment) .................................................................47

SAFETY INFORMATION.............................................................................................. 48

• Product Storage and Management ...........................................................................................48

• Product Use ...............................................................................................................................48

• Battery ........................................................................................................................................49

PRODUCT WARRANTY AND DISCLAIMER .............................................................. 50

• Limited Warranty ........................................................................................................................50

• Warranty Exclusions ..................................................................................................................52

• Warranty Service ........................................................................................................................53

10Upad

1 INTRODUCTION

Thank you for choosing the Sena 10Upad Motorcycle Bluetooth Communication Cheek Pad System for HJC IS-17. With the 10Upad, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders.

The 10Upad is compliant with the Bluetooth 4.1 supporting the

following proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution Prole (A2DP), and Audio Video Remote Control Prole (AVRCP). Please check with the manufacturers of other device

to determine their compatibility with this headset.

Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the User’s Guide and additional information related to Sena Bluetooth products.

The 10Upad features:

• Bluetooth intercom up to 900 meters (980 yards)*

• Four-way intercom

• Three-way conference phone call with intercom participant

• Universal Intercom™

• Voice prompts

• Smartphone App for iPhone and Android

• Built-in FM radio tuner with a station scan and save function

• Music Sharing

• Advanced Noise Control™

• Sidetone

• Speed Dialing

• Firmware upgradeable

* in open terrain

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10Upad

Key Specications:

• Bluetooth 4.1

• Supporting proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution Prole (A2DP), Audio Video Remote Control Prole (AVRCP), and Bluetooth Low Energy (BLE).

The max Antenna gain is 0.5dBi

2 PACKAGE CONTENTS

•CheekPadSystemLeft 

•CheekPadSystemRight 

•USBPower&DataCable 

10Upad

3 INSTALLING THE 10Upad ON YOUR

HELMET

Connection Cable

Left Speaker

Microphone

10Upad

Right Speaker

Connection Cable

1. Remove the cheek pads from your HJC helmet.

2. Install the left 10Upad cheek pad on the left side of the helmet.

3. Install the right 10Upad cheek pad on the right side of the helmet.

English

10Upad

4. Connect the connection cables and store it behind the internal

padding of the helmet.

4 GETTING STARTED

4.1 Button Operation

(-) Button

Status LED

DC Power Charging & Firmware Upgrade Port

Center Button

(+) Button

Fault Reset Button

Charging LED

10Upad

4.2 Powering On and Off

To power on the headset, press the Center Button and the (+) Button at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the Center Button and the (+) Button at the same time while hearing descending beeps and a voice prompt, “Goodbye”.

4.3 Charging

You can charge the headset by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the unit. The charging LED turns red while charging and turns blue when fully charged. It takes about 2.5 hours to be completely charged.

AC Adapter

4.4 Checking the Battery Level

4.4.1 LED Indicator

When the headset is powering on, the red LED ashes rapidly

indicating the battery level.

4 ashes = High, 70 ~ 100%

3 ashes = Medium, 30 ~ 70%

2 ashes = Low, 0 ~ 30%

4.4.2 Voice Prompt Indicator

When you power on the headset, keep pressing the Center Button and the (+) Button simultaneously for about 3 seconds until you hear three, high toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear a voice prompt for the battery level indication.

English

10Upad

4.5 Volume Adjustment

You can easily adjust the volume by tapping the (+) Button or the (-) Button. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.

4.6 Sena Softwares

4.6.1 Sena Device Manager

The Sena Device Manager allows you to upgrade the rmware and congure the device settings directly from your PC. Using this

software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and Mac. For more information on downloading the Device Manager, please visit www. sena.com.

4.6.2 Sena Smartphone App

The Sena Smartphone App allows you to congure device settings

and read the User’s Guide and the Quick Start Guide. Pair your phone with your 10Upad headset (please refer to

Pairing - Mobile Phone, Bluetooth Stereo Device”

section 5.1, “Mobile Phone

). Run the Sena

Smartphone App and you can congure its settings directly from your

smartphone. You can download the Sena Smartphone App for Android or iPhone from www.sena.com/headset-app/.

10Upad

5 PAIRING THE 10Upad WITH BLUETOOTH

DEVICES

Before using the 10Upad Bluetooth headset with any other Bluetooth

devices for the rst time, you will need to pair them together. You can

pair the 10Upad with Bluetooth mobile phones, Bluetooth stereo

devices such as MP3 players, or motorcycle specic Bluetooth GPS

navigation, and with other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range. You will hear a high toned single beep and

a voice prompt whenever the headset reconnects to the paired device:

“Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device.

5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device

1. Press and hold the Center Button for 10 seconds until you hear a

voice prompt, “Conguration menu”.

2. Tap the (+) Button until you hear a voice prompt, “Phone pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the

Sena 10Upad in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

5. The mobile phone conrms that pairing has been completed and

the 10Upad is ready to use. You will hear a voice prompt, “Your headset is paired”.

6. If the pairing process is not completed within three minutes, the

10Upad will return to stand-by mode.

Note:

1. If a Bluetooth connection between the headset and a mobile phone is disconnected, press the Center Button for 3 seconds until you hear a high tone single beep to recover the Bluetooth connection immediately.

2. If the Bluetooth connection between the headset and a media player is disconnected, press the Center Button for 1 second to recover the Bluetooth connection and play.

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10Upad

5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10

Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.

1. Press and hold the Center Button for 10 seconds until you hear a

voice prompt, “Conguration menu”.

2. Tap the (+) Button until you hear a voice prompt, “Second mobile

phone pairing”.

3. Search for Bluetooth devices on the second mobile phone. Select

the Sena 10Upad in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

5. The mobile phone conrms that the pairing has completed and

the 10Upad is ready to use. You will hear a voice prompt, “Your headset is paired”.

Note:

1. If you have two audio (A2DP) devices connected to your headset then the audio from one device will interrupt the audio from the other device. For example, if you are playing music from the primary mobile phone, then it can be interrupted by playing music from the secondary mobile phone and vice versa.

2. You have to use a motorcycle speciﬁc GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth. Most automotive GPS systems do not have this feature.

3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Proﬁle. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.

4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer to the SR10 User’s Guide for details.

10Upad

5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree

When you are using a smartphone, sometimes you may need to selectively use the 10Upad for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to pair the 10Upad to their smartphones with only one selective

prole: A2DP for stereo music or HFP for phone calls.

If you have previously paired a mobile phone to the 10Upad, you must

clear the previous pairing list on both devices: the mobile phone and

the 10Upad. To clear the pairing list on the 10Upad, please do a factory reset or following the pairing list clearing procedure described in

section 14.18, “Factory Reset”

Information”

the mobile phone manual

. To clear the pairing list on the mobile phone, please refer

14.15, “Delete All Bluetooth Pairing

. For most smartphones, delete the Sena

10Upad from the list of Bluetooth devices in the settings menu.

5.3.1 A2DP Stereo Music Only

1. To enter the voice conguration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Conguration menu”.

2. Tap the (+) Button four times and you will hear the voice prompt, “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select Sena 10Upad in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

5.3.2 HFP for Phone Call Only

1. To enter the voice conguration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Conguration menu”.

2. Tap the (+) Button three times and you will hear the voice prompt, “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select Sena 10Upad in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

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10Upad

5.4 Intercom Pairing

5.4.1 Pairing with Other 10Upad Headsets for Intercom Conversation

The 10Upad can be paired with up to three other headsets for Bluetooth intercom conversation.

1. Turn on the two 10Upad headsets (A and B) that you would like to

pair with each other.

2. Press and hold the Center Button for 5 seconds, then you will

hear a mid-tone single beep and the voice prompt, “Intercom pairing”.

3. Simply tap the Center Button on any one of the two headsets A and B and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 10Upad headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10Upad will return to stand-by mode.

Pairing A & B

10Upad

4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure as above.

5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as rst intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend.

Note:

For example, after the pairing procedures listed above, headset D is the

rst intercom friend of headset A. Headset C is the second intercom friend of headset A, and headset B is the third intercom friend of headset

5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation

English

The 10Upad can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

Note:

The SMH5 cannot participate in three-way or four-way conference intercom with the 10Upad. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.

10Upad

6 MOBILE PHONE, GPS, SR10

6.1 Mobile Phone Call Making and Answering

1. When you have an incoming call, tap the Center Button to answer the call.

2. You can also answer the incoming call by loudly speaking any word of your choice if

Voice Activated Phone Answering

Phone) is enabled, unless you are connected to intercom.

3. To end a call, press the Center Button for 2 seconds until you hear a mid-tone single beep, or wait for the called person to end the call.

4. To reject a call, press the Center Button for 2 seconds until you hear a beep while the phone is ringing.

5. There are several ways to make a phone call:

– Enter numbers on your mobile phone’s keypad and make a call.

Then the call is automatically transferred to the headset.

– In stand-by mode, press the Center Button for 3 seconds, to

activate the voice dialing of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to

your mobile phone manual

for further instruction.

(VOX

Note:

1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the ﬁrst phone, then you may still receive the call from the second phone. In this case, the call from the ﬁrst phone is on waiting mode. If you end a call, then it will automatically guide you to the ﬁrst phone call.

2. If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice instruction during the phone call.

10Upad

6.2 Speed Dialing

You can quickly make a phone call by using the voice speed dial menu.

1. To enter into the voice speed dial menu, press the (+) Button for 3 seconds until you will hear a mid-toned single beep and a voice prompt, “Speed dial”.

2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item.

3. Tap the Center Button to select a voice menu among the followings:

(1) Last number redial (4) Speed dial 3

(2) Speed dial 1 (5) Cancel

(3) Speed dial 2

4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Center Button.

5. To call one of the speed dials, tap the (+) Button or the (-) Button to navigate between the menus until you hear a voice prompt saying “Speed dial (#)”. Then, tap the Center Button.

6. If you want to exit the speed dial immediately, tap the (+) Button or the (-) Button until you hear a voice prompt saying “Cancel”, and tap the Center Button. If you do not press any button within 15 seconds, the 10Upad will exit the voice speed dial menu and go back to stand-by mode.

Note:

1. Make sure that you connect the mobile phone and the headset to use the speed dial function.

You need to assign speed dial numbers before using the speed dial

2. (please refer to section 14.5, “Assigning Speed Dial”).

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SENA TECHNOLOGIES SP36 User Manual

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Frequently Asked Questions

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