SENA TECHNOLOGIES SP26 User Manual

10S
Motorcycle Bluetooth® Communication System
© 1998-2015 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
trademarks may not be used without the express permission of Sena.
®
are trademarks of Sena Technologies, Inc. or its subsidiaries. These
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
CONTENTS
1 INTRODUCTION 2 PACKAGE CONTENTS 3 INSTALLING THE 10S ON YOUR HELMET
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
3.1.2 Using the Glued Surface Mounting Adapter
3.2 Installing the Speakers
3.3 Installing the Microphones
3.3.1 Using the Wired Boom Microphone
3.3.2 Using the Wired Microphone
4 GETTING STARTED
4.1 Button Operation
4.2 Powering On and Off
4.3 Charging
4.4 Low Battery Warning
4.5 Checking the Battery Level
4.5.1 LED Indicator
4.5.2 Voice Prompt Indicator
4.5 Volume Adjustment
4.6 Sena Softwares
4.6.1 Sena Device Manager
4.6.2 Sena Smartphone App
5 PAIRING THE 10S WITH BLUETOOTH DEVICES
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree
5.3.1 A2DP Stereo Music Only
5.3.2 HFP for Phone Call Only
5.4 Intercom Pairing
5.4.1 Pairing with Other 10S Headsets for Intercom Conversation
5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
6.2 Speed Dialing
6.3 GPS Navigation
6.4 Sena SR10, Two-Way Radio Adapter
7 STEREO MUSIC
7.1 By Bluetooth Wireless Stereo
7.2 By Stereo Audio Cable
7.3 Music Sharing
8 INTERCOM
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
8.1.2 Ending Two-way Intercom
8.2 Three-way Intercom
8.2.1 Starting Three-way Intercom
8.2.2 Ending Three-way Intercom
8.3 Four-way Intercom
8.3.1 Starting Four-way Intercom
8.3.2 Ending Four-way Intercom 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 10 GROUP INTERCOM 11 UNIVERSAL INTERCOM
11.1 Universal Intercom Pairing
11.2 Two-way Universal Intercom
11.3 Three-way Universal Intercom
11.4 Four-way Universal Intercom
11.4.1 Four-way Universal Intercom Case 1
11.4.2 Four-way Universal Intercom Case 2 12 FM RADIO
12.1 FM Radio On/Off
12.2 Preset Stations
12.3 Seek and Save
12.4 Scan and Save
12.5 Temporary Preset
12.6 Region Selection 13 FUNCTION PRIORITY 14 CONFIGURATION SETTING
14.1 Assigning Speed Dial
14.2 Enabling/Disabling Audio Boost
14.3 Enabling/Disabling Voice Activated Phone Answering
14.4 Enabling/Disabling Voice Activated Intercom
14.5 Enabling/Disabling HD Intercom
14.6 Enabling/Disabling Voice Prompts
14.7 Enabling/Disabling RDS AF
14.8 Enabling/Disabling Sidetone
14.9 Enabling/Disabling Advanced Noise Control™
14.10 Delete All Bluetooth Pairing Information
14.11 Remote Control Pairing
14.12 Exit Voice Configuration Menu 15 REMOTE CONTROL
15.1 Pairing with the Handlebar Remote
15.2 Using the Handlebar Remote 16 FIRMWARE UPGRADE 17 TROUBLESHOOTING
17.1 Intercom Failure
17.2 Intercom Reconnection
17.3 Fault Reset
17.4 Factory Reset 18 OPERATION QUICK REFERENCE CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement FCC RF Exposure Statement FCC Caution CE Declaration of Conformity Industry Canada Statement Bluetooth License WEEE (Waste Electrical and Electronic Equipment)
SAFETY INFORMATION
Product Storage and Management Product Use Battery
PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty Warranty Exclusions
Reasons for Limited Liabilities Limitation of Liability Liabilities Disclaimer
Warranty Service
Free-of-charge Service Charged Service
Return for Full Refund
1 INTRODUCTION
Thank you for choosing the Sena 10S, Motorcycle Bluetooth Communication System. With the 10S, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders.
The 10S is compliant with the Bluetooth 4.1 supporting the following profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP). Please check with the manufacturers of other device to determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the User’s Guide and additional information related to Sena Bluetooth products.
The 10S features:
Bluetooth 4.1
Multi-way intercom up to 4 connections
Bluetooth intercom up to 1.6 kilometers (1.0 miles)*
Smartphone App for iPhone and Android
● Universal Intercom™
Music Sharing
Intuitive voice prompts
Advanced Noise Control™
Easy operation by versatile Jog Dial
Can be used while charging on road trips
Water resistant for use in inclement weather
Built-in FM radio tuner with a station scan and save function
Optional Handlebar Remote support (not included)
Firmware upgradeable
* in open terrain
--------------------------------­Key Specifications:
Bluetooth 4.1
Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and
Audio Video Remote Control Profile (AVRCP).
2 PACKAGE CONTENTS
Headset Main Unit
Clamp
Glued Surface Mounting Adapter
Speaker
Speakers
Hook and Loop Fasteners for Speakers (4)
Speaker Pads (Thick) (2)
Speaker Pads (Thin) (2)
Wired Microphone
Wired Microphone
Hook and Loop Fasteners for Wired Microphone
Wired Boom Microphone
Wired Boom Microphone
Hook and Loop Fasteners for Boom Microphone
Microphone Sponge (2)
Boom Microphone Holder
Hook and Loop Fasteners for Holder
3 INSTALLING THE 10S ON YOUR HELMET
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the included allen wrench.
2. Insert the back plate of the clamp unit between the internal padding and external shell of the left side of the helmet.
3. Tighten the two screws until the clamp unit is fastened firmly to the helmet.
4. Attach the main unit to the clamp unit until you hear a click. The main unit is now fastened to the clamp unit.
3.1.2 Using the Glued Surface Mounting Adapter
If you cannot install the clamp unit on the helmet, you can use the glued surface mounting adapter to attach the clamp unit to the surface of the helmet.
1. Clean the area on the left side of the helmet where you will attach the glued surface mounting adapter with a
moistened towel and dry thoroughly.
2. Peel off the cover of adhesive tape of the glued surface mounting adapter and attach it to the helmet.
3. Make sure that the glued surface mounting plate sticks on the helmet firmly. Maximum adhesion occurs after 24
hours.
4. Attach the clamp unit on the glued surface mounting adapter using two screws.
CAUTION: Sena recommends using the clamp unit. The glued surface mounting adapter is provided for convenience, but is not the recommended mounting method. sena is not responsible for its use.
5. Attach the main unit to the glued surface mounting adapter until you hear a click. The main unit is now fastened to the
clamp unit.
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers to expose the adhesive surface. Then, attach the
fasteners to the ear pockets inside the helmet.
2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet.
3. Align the arrows on the clamp unit and speaker cables and insert speaker cables into each speaker connector.
Note:
1. Three cables connect to the clamp unit. The longest is the cable for the right speaker. The second longest cable is for
the left speaker. The shortest cable is for the microphone.
2. If the helmet has deep ear pockets, you can use the speaker pads to bring the speakers closer to your ears.
3.3 Installing the Microphones
3.3.1 Using the Wired Boom Microphone
1. Peel off the cover of the hook and loop fastener for wired boom microphone to expose the adhesive tape. Then,
attach the hook and loop fastener on the inside surface of the left external shell.
2. Attach the wired boom microphone’s mounting plate to the hook and loop fastener.
Note:
1. After you install the wired boom microphone, make sure you reinstall the helmet’s internal padding.
2. You can use the boom microphone holder after attaching the hook and loop fastener for boom microphone holder on
it to ensure secure installation.
3. Make sure that the microphone’s receiver is located near your mouth.
4. Adjust the head of the microphone so that the tab is facing away from your mouth.
5. Align the arrows on the clamp unit and microphone cables and insert the microphone cable into the microphone
connector.
Note: Three cables connect to the main unit. The longest is the cable for the right speaker. The second longest cable is for the left speaker. The shortest cable is for the microphone.
3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Peel off the cover of the hook and loop fastener for wired microphone to expose the adhesive tape. Then, attach the
hook and loop fastener on the inside of the helmet’s chin guard.
2. Attach the wired microphone to the hook and loop fastener for wired microphone.
3. Align the arrows on the clamp unit and microphone cables and insert the microphone cable into the microphone
connector.
Note:
1. After connecting all cables, store any excess cables behind the internal padding of helmet to prevent wires from
becoming damaged.
2. Three cables connect to the main unit. The longest is the cable for the right speaker. The second longest cable is for
the left speaker. The shortest cable is for the microphone.
CAUTION When you remove the headset, make sure that you first detach all cables from the clamp unit. Then it is safe to remove the main unit and clamp unit in order.
4 GETTING STARTED
4.1 Button Operation
Phone Button
Answer and end a mobile phone call
Redial last number
Call transfer between mobile phone and headset
Enter into mobile phone pairing mode
Enter into Bluetooth stereo device pairing mode
Enter into factory reset mode
Jog Dial
Answer and end a mobile phone call
Reject an incoming mobile phone call
Start and end intercom conversation
Volume adjustment by rotating
Play and pause Bluetooth stereo device
Track-forward and track-back by rotating while pressing the button
Enter into intercom pairing mode
Enter into voice configuration setting
Navigate through configuration menu
4.2 Powering On and Off
To power on the headset, press the Phone Button and the Jog Dial at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the Phone Button and the Jog Dial at the same time while hearing descending beeps and a voice prompt, “Goodbye”.
4.3 Charging
You can charge the headset by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the units. The charging LED turns red while charging and turns blue when fully charged. It takes about 2.5 hours to be completely charged.
4.4 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a voice prompt, “Low battery”.
4.5 Checking the Battery Level
You can check the battery level in two different ways when the headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly indicating the battery level.
4 flashes = High, 70~100% 3 flashes = Medium, 30~70% 2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Phone Button and the Jog Dial simultaneously for about 3 seconds until you hear three, high toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear the voice prompt for the battery level indication.
4.5 Volume Adjustment
You can easily adjust the volume by rotating the Jog Dial. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source.
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and configure the device settings directly from your PC. Using this software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and Mac. For more information on downloading the Device Manager, please visit www.sena.com.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair your phone with your 10S headset (please refer to section 5.1 “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”). Run the Sena Smartphone App and you can configure its settings directly from your smartphone. You can download
the Sena Smartphone App for Android or iPhone from www.sena.com/app.
5 PAIRING THE 10S WITH BLUETOOTH DEVICES
Before using the 10S Bluetooth headset with any other Bluetooth devices for the first time, you will need to pair them together. You can pair the 10S with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players, or motorcycle specific Bluetooth GPS navigation, and with other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range. You will hear a high toned single beep and a voice prompt whenever the headset reconnects to the paired device: Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device
1. Press and hold the Phone Button for 5 seconds until you hear a voice prompt, “Phone pairing”
2. Search for Bluetooth devices on your mobile phone. Select the Sena 10S in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
4. The mobile phone confirms that pairing has been completed and the 10S is ready to use. You will hear a voice prompt, Your headset is paired”.
5. If the pairing process is not completed within three minutes, the 10S will return to stand-by mode.
Note:
1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Phone Button to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is disconnected, press the Jog Dial for 1 second to recover the Bluetooth connection and play.
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one HFP (Hands-Free-Profile) Bluetooth device such as mobile phone, GPS, and Sena SR10, but second mobile phone pairing allows the headset to connect with two HFP devices simultaneously. So, when you already have a mobile phone connected with the 10S, you can also pair and connect a second mobile phone or other HFP devices.
1. To pair the HFP device, press and hold the Jog Dial for 8 seconds until the red LED flashes red rapidly and you hear voice prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again, then the LED flashes blue rapidly and you will hear a voice prompt, Second mobile phone pairing”.
3. Search for Bluetooth devices on the HFP device. Select the Sena 10S in the list of the devices detected on the HFP device.
4. Enter 0000 for the PIN. Some HFP devices may not ask for the PIN.
5. The HFP device confirms that the pairing is completed and the 10S is ready to use. You will hear a voice prompt, “ Your headset is paired”.
Note:
1. If the GPS is also your preferred Bluetooth stereo music source, you can pair the GPS to the 10S by following the simple procedure in section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth. Most automotive GPS systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Profile. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer to the SR10 User’s Guide for details.
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree
When you are using a smartphone, sometimes you may need to selectively use the 10S for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to pair the 10S to their smartphones with only one selective profile: A2DP for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10S, you must clear the previous pairing list on both devices: the mobile phone and the 10S. To clear the pairing list on the 10S, please do a factory reset or following the pairing list clearing procedure described in section 16.4, “Factory Reset” or 13.10, “Delete All Bluetooth Pairing Information”. To clear the pairing list on the mobile phone, please refer to the mobile phone manual. For most smartphones, delete the Sena 10S from the list of Bluetooth devices in the settings menu.
5.3.1 A2DP Stereo Music Only
1. Turn on the headset and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the Sena 10S in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
5.3.2 HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED flashes blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the Sena 10S in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
5.4 Intercom Pairing
5.4.1 Pairing with Other 10S Headsets for Intercom Conversation
The 10S can be paired with up to three other headsets for Bluetooth intercom conversation.
1. Turn on the two 10S headsets (A and B) that you would like to pair with each other.
2. Press and hold the Jog Dial of the headset A and B for 8 seconds until red LEDs of the both units start to flash rapidly. You will hear a voice prompt, “Intercom pairing”.
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