10R
Low Profile Motorcycle Bluetooth Communication System
© 1998-2015 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior
notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10R™, 10U™, 10C™, Prism™,
20S™, Snowtalk™, 3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10H-FM™, SMH10R™, SPH10S™, SPH10H™,
SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro® are trademarks of Sena Technologies, Inc. or its subsidiaries. These
trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with
Woodman Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena
Technologies, Inc. for the GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone,
iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or
registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
CONTENTS
1 INTRODUCTION
2 PACKAGE CONTENTS
3 INSTALLING THE 10R ON YOUR HELMET
4 GETTING STARTED
4.1 Button Operation
4.2 Powering On and Off
4.3 Charging
4.4 Checking the Battery Level
4.4.1 LED Indicator
4.4.2 Voice Prompt Indicator
4.5 Volume Adjustment
4.6 Sena Softwares
4.6.1 Sena Device Manager
4.6.2 Sena Smartphone App
5 PAIRING THE 10R WITH BLUETOOTH DEVICES
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree
5.3.1 A2DP Stereo Music Only
5.3.2 HFP for Phone Call Only
5.4 Intercom Pairing
5.4.1 Pairing with Other 10R Headsets for Intercom Conversation
5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
6.2 Speed Dialing
6.3 GPS Navigation
6.4 Sena SR10, Two-Way Radio Adapter
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
7.2 Music Sharing
8 INTERCOM
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
8.1.2 Ending Two-way Intercom
8.2 Three-way Intercom
8.2.1 Starting Three-way Intercom
8.2.2 Ending Three-way Intercom
8.3 Four-way Intercom
8.3.1 Starting Four-way Intercom
8.3.2 Ending Four-way Intercom
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT
10 UNIVERSAL INTERCOM
10.1 Universal Intercom Pairing
10.2 Two-way Universal Intercom
10.3 Three-way Universal Intercom
10.4 Four-way Universal Intercom
10.4.1 Four-way Universal Intercom Case 1
10.4.2 Four-way Universal Intercom Case 2
11 FM RADIO
11.1 FM Radio On/Off
11.2 Preset Stations
11.3 Seek and Save
11.4 Scan and Save
11.5 Temporary Preset
11.6 Region Selection
12 FUNCTION PRIORITY
13 CONFIGURATION SETTING
13.1 Mobile Phone Pairing
13.2 Second Mobile Phone Pairing
13.3 Phone Selective Pairing
13.4 Media Selective Pairing
13.5 Assigning Speed Dial
13.6 Enabling/Disabling Audio Boost
13.7 Enabling/Disabling Voice Activated Phone Answering
13.8 Enabling/Disabling Voice Activated Intercom
13.9 Setting Intercom Vox Sensitivity
13.10 Enabling/Disabling Voice Prompts
13.11 Enabling/Disabling RDS AF
13.12 Enabling/Disabling Sidetone
13.13 Enabling/Disabling Advanced Noise Control™
13.14 Delete All Bluetooth Pairing Information
13.15 Remote Control Pairing
13.16 Factory Reset
13.17 Exit Voice Configuration Menu
14 FIRMWARE UPGRADE
15 TROUBLESHOOTING
15.1 Intercom Failure
15.2 Intercom Reconnection
15.3 Fault Reset
15.4 Factory Reset
16 OPERATION QUICK REFERENCE
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
FCC RF Exposure Statement
FCC Caution
CE Declaration of Conformity
Industry Canada Statement
Bluetooth License
WEEE (Waste Electrical and Electronic Equipment)
SAFETY INFORMATION
Product Storage and Management
Product Use
Battery
PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty
Warranty Exclusions
Reasons for Limited Liabilities
Limitation of Liability
Liabilities Disclaimer
Warranty Service
Free-of-charge Service
Charged Service
Return for Full Refund
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1 INTRODUCTION
Thank you for choosing the Sena 10R, Low Profile Bluetooth Stereo Headset and Intercom. With the 10R, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and
have intercom conversations in full duplex with a passenger or other motorcycle riders.
The 10R is compliant with the Bluetooth 4.1 supporting the following profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP). Please check with the
manufacturers of other device to determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the
User’s Guide and additional information related to Sena Bluetooth products.
The 10R features:
● Light weight and ultra slim profile
● Bluetooth intercom up to 900 meters (980 yards)
● Four-way intercom
● Three-way conference phone call with intercom participant
● Universal Intercom™
● Bluetooth handsfree for Bluetooth mobile phones
● Bluetooth stereo headset for Bluetooth audio devices such as MP3 players
● Bluetooth stereo headset for Bluetooth GPS navigation
● Speed Dialing
● Sidetone
● Advanced Noise Control™
● Firmware upgradeable
* in open terrain
--------------------------------Key Specifications:
● Bluetooth 4.1
● Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and
Audio Video Remote Control Profile (AVRCP).
*
2 PACKAGE CONTENTS
● Headset Main Unit
● Speakers
● Attachable Boom Microphone
● Wired Microphone
● Battery Pack*
● Battery Pack Holder
● Speaker Pads
● Velcro Pad for Boom Microphone
● Velcro Pads for Speakers
● Velcro Pad for Wired Microphone
● Double Sided Adhesive Tapes for Battery Pack Holder
● Velcro Pads for Main Unit
● Double Sided Adhesive Tapes for Main Unit
● Microphone Sponges
● USB Power & Data Cable
● Cigarette Charger
-------------------------------------------------------------------------
● Optional Accessory - Battery pack (SC-A0301)
You can purchase an additional battery pack for replacement
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3 INSTALLING THE 10R ON YOUR HELMET
To securely install the main unit of the 10R, you can use the velcro pad or double sided adhesive tape. Please follow the
procedure below.
1. Peel off the cover of the adhesive tape of the velcro pad and attach it on the back plate of the main unit.
2. Locate a suitable surface on your helmet to attach the unit, clean the location with a moistened towel, and allow to dry
thoroughly.
3. Peel off the cover of the adhesive tape on the velcro pad and attach the pad on the left side of your helmet.
4. Attach the main unit to the velcro pad of your helmet.
5. You can also use double sided adhesive tape. Peel off the cover of the double sided adhesive tape and attach it to
the back plate of the main unit. Then do the step 2 and peel off the other side cover of the adhesive tape and attach
the main unit on the left side of your helmet.
6. Place the speakers in the helmet along with the velcro pads, centered to your ear, in the ear pockets of the helmet. If
the helmet has deep ear pockets, you can use the speaker pads to place the speakers closer to your ears. Attach the
speaker connector to the 4 pin connector of the main unit cable.
7. There are two types of microphone that can be installed in your helmet. In the case of the attachable boom
microphone, place the velcro end of the boom microphone between the internal helmet cheek pad and the internal
wall of the helmet shell and attach the microphone connector to the 2 pin connector of the main unit cable. The boom
microphone should be mounted so it is positioned close to your mouth when you are wearing the helmet. In the case
of the wired microphone, attach the velcro pad for the wired microphone to the inside of the chin guard for full-face
helmets. Place the wired microphone on the velcro pad and attach the microphone connector to the 2 pin connector
of the main unit cable.
8. Attach the double sided tape to the battery pack holder in the same manner as the main unit. Insert the battery pack
down in the battery pack holder until you feel the click that signals a secure attachment. Attach the battery connector
to the 2 pin connector of the main unit cable. To get rid of the battery pack from the battery pack holder, push the
battery pack upward.
4 GETTING STARTED
4.1 Button Operation
The 10R is mainly controlled by the Bluetooth Handlebar Remote. The two are paired from the factory and are ready for
immediate use. If the Handlebar Remote runs out of battery, you can use the control buttons on the headset to operate all
functions.
10R Headset Buttons
Front Button
● Enter into intercom pairing mode
● Start and end intercom conversation
● Answer and end a mobile phone call
● Reject an incoming mobile phone call
● Enter into voice configuration setting
Joystick
● Enter into mobile phone pairing mode
● Volume adjustment
● Play and pause Bluetooth stereo device
● Track forward and track back music
● Navigate through configuration menu
● Seek FM radio station
Rear Button
● Answer and end a mobile phone call
● Speed Dial
● Turn on/off FM tuner
4.2 Powering On and Off
4.2.1 Headset
To power on the headset, press the Center Button and the (+) Button at the same time while hearing ascending beeps and a
voice prompt, “Hello”. To power off the headset, press the Center Button and the (+) Button at the same time while hearing
descending beeps and a voice prompt, “Goodbye”.
4.2.2 Handlebar Remote
To power on the device, tap the Front Button and the blue LED will appear. To power off the device, press and hold the Front
Button and the Joystick for two seconds until red LED blinks.
4.3 Charging
You can charge the headset and the Handlebar Remote by connecting the supplied USB power & data cable into a
computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the units. You can also
charge them on the road using the cigarette charger. The charging LED turns red while charging and turns blue when fully
charged. It takes about 2.5 hours to be completely charged.
Note:
If you purchase the battery pack, sold separately, you can use the 2-Pin connector to Micro-USB Adapter for charging the
10R. You should connect the USB power & data cable first to the 2-Pin Connector to Micro-USB Adapter and then to the
battery pack in series.
4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset or the Handlebar Remote is powering on, their red LED flashes rapidly indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and the (+) Button simultaneously for about 3 seconds
until you hear three, high toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release
the buttons as soon as the headset turns on, you will not hear the voice prompt for the battery level indication.
4.5 Volume Adjustment
You can easily adjust the volume by moving the Joystick up or down. You will hear a beep when the volume reaches the
maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even
when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if
Function
Handlebar Remote
Headset
Volume up
Move the Joystick up
Tap the (+) Button
Volume down
Move the Joystick down
Tap the (-) Button
you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect
volume levels of every audio source.
Button Operation Table for Volume Adjustment
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and configure the device settings directly from your PC. Using
this software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and
Mac. For more information on downloading the Device Manager, please visit www.sena.com.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair
your phone with your 10R headset (please refer to section 5.1 “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device”). Run the Sena Smartphone App and you can configure its settings directly from your smartphone. You can download
the Sena Smartphone App for Android or iPhone from www.sena.com/app.
5 PAIRING THE 10R WITH BLUETOOTH DEVICES
Before using the 10R Bluetooth headset with any other Bluetooth devices for the first time, you will need to pair them together.
You can pair the 10R with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players, or motorcycle specific
Bluetooth GPS navigation, and with other Sena Bluetooth headsets. The pairing operation is required only once for each
Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within
range. You will hear a high toned single beep and a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device
1. To enter the voice configuration menu, press and hold the Front Button for 12 seconds until you hear the voice prompt,
“Configuration menu”.
2. Move the Joystick up or down until you will hear the voice prompt, “Phone pairing”.
3. Search for a Bluetooth device on your mobile phone. Select Sena 10R in the list of devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for a PIN.
5. The mobile phone confirms that pairing has completed and the 10R is ready for use. You will hear the voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the 10R will return to stand-by mode.
Note:
1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Rear Button to recover the
Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is disconnected, press the Joystick for 1 second to
recover the Bluetooth connection and play.
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one HFP (Hands-Free-Profile) Bluetooth device such as mobile phone,
GPS, and Sena SR10, but second mobile phone pairing allows the headset to connect with two HFP devices simultaneously.
So, when you already have a mobile phone connected with the 10R, you can also pair and connect a second mobile phone or
other HFP devices.
1. To enter the voice configuration menu, press and hold the Front Button for 12 seconds until you hear the voice prompt,
“Configuration menu”.
2. Move the Joystick up or down until you hear the voice prompt, “Second mobile phone pairing”.
3. Search for Bluetooth devices on the HFP device. Select the Sena 10R in the list of the devices detected on the HFP device.
4. Enter 0000 for the PIN. Some HFP devices may not ask for the PIN.
5. The HFP device confirms that the pairing is completed and the 10R is ready for use. You will hear a voice prompt, “Your
headset is paired”.
Note:
1. If the GPS is also your preferred Bluetooth stereo music source, you can pair the GPS to the 10R by following the simple
procedure in section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth.
Most automotive GPS systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Profile. The
incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a
mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar
detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer
to the SR10 User’s Guide for details.
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree
When you are using a smartphone, sometimes you may need to selectively use the 10R for A2DP stereo music only or for
mobile phone handsfree only. These instructions are for advanced users who want to pair the 10R to their smartphones with
only one selective profile: A2DP for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10R, you must clear the previous pairing list on both devices: the mobile
phone and the 10R. To clear the pairing list on the 10R, please do a factory reset or following the pairing list clearing
procedure described in section 13.11, “Factory Reset” or 13.8, “Delete All Bluetooth Pairing Information”. To clear the pairing
list on the mobile phone, please refer to the mobile phone manual. For most smartphones, delete the Sena 10R from the list
of Bluetooth devices in the settings menu.
5.3.1 A2DP Stereo Music Only
1. To enter the voice configuration menu, press and hold the Front Button for 12 seconds until you hear the voice prompt,
“Configuration menu”.
2. Move the Joystick up or down until you hear the voice prompt, “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena 10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may not ask for a PIN.
5.3.2 HFP for Phone Call Only
1. To enter the voice configuration menu, press and hold the Front Button for 12 seconds until you hear the voice prompt,
“Configuration menu”.
2. Move the Joystick up or down until you hear the voice prompt, “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena 10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may not ask for a PIN.
5.4 Intercom Pairing
5.4.1 Pairing with Other 10R Headsets for Intercom Conversation
The 10R can be paired with up to three other headsets for Bluetooth intercom conversation.
1. Turn on the two 10R headsets (A and B) that you would like to pair with each other.
2. Press and hold the Front Button of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly.
You will hear a voice prompt, “Intercom pairing”.
3. Tap the Front Button on any one of the two headsets A and B, and wait unit the LEDs of both headsets turn to blue and
intercom connection is automatically established. The two 10R headsets A and B are paired with each other for intercom
conversation. If the pairing process is not completed within one minute, the 10R will return to stand-by mode.
Function
Handlebar Remote
Headset
Mobile Phone
Pairing
Press the Joystick for 5 seconds
Press the (-) Button for 12 seconds
Second Mobile
Phone Pairing
Press the Front Button for 5 seconds
Press the (-) Button for 12 seconds
Tap the Rear Button
Tap the (+) Button three times
Media Selective
Pairing
Press the Joystick for 5 seconds
Press the (-) Button for 12 seconds
Tap the Front Button
Tap the (+) Button twice
Phone Selective
Press the Joystick for 5 seconds
Press the (-) Button for 12 seconds
Pairing A & B
4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure
as above.
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom
conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second
intercom friend, and third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the
second intercom friend of headset A, and headset B is the third intercom friend of headset A.
5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation
The 10R can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation.
Please follow the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom with the 10R. The SMH5 has a limited capability
of having two-way intercom with other Sena headsets.
Pairing
Tap the Rear Button
Tap the (+) Button
Intercom Pairing
Press the Front Button for 5 seconds
Press the Center Button for 5
seconds
Tap the Front Button of any one of
the two headsets
Tap the Center Button of any one
of the two headsets
Button Operation Table for Bluetooth Pairing
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Rear Button or the Front Button to answer the call.
2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering
(VOX Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Rear Button or press the Front Button for 2 seconds until you hear a mid-tone single beep, or wait for
the called person to end the call.
4. To reject a call, press the Front Button for 2 seconds until you hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
- Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset.
- Tap the Rear Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing function
must be available on the mobile phone. Refer to your mobile phone manual for further instruction.
Note:
1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of
the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on
waiting mode. If you end a call, then it will automatically guide you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice
instruction during the phone call.
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial menu.
1. To enter into the voice speed dial menu, double tap the Rear Button and you will hear a mid-toned single beep and a voice
prompt, “Speed dial”.
2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item.
3. Tap the Rear Button to select a voice menu among the followings:
(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel
4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last
phone call number, tap the Rear Button.
5. To call one of the speed dials, tap the (+) Button or the (-) Button to navigate between the menus until you hear a voice
prompt, “Speed dial (#)”. Then, tap the Rear Button.
6. If you want to exit the speed dial immediately, tap the (+) Button or the (-) Button until you hear voice prompt, “Cancel”,
and tap the Rear Button. If you do not press any button within 15 seconds, the 10R will exit the voice speed dial menu and go
back to stand-by mode.
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