SENA
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Bluetooth® Stereo Headset & Intercom
www.sena.com
User's Guide
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© 1998-2015 Sena Technologies Inc. All rights reserved.
Sena Technologies Inc. reserves the right to make any changes and improvements to its product without prior
notice.
™
is a trademark of Sena Technologies Inc. or its subsidiaries in the USA and other countries. PRISM
Sena
™
, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™,
3S
™
, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro® are trademarks of Sena Technologies, Inc. or
SR10
its subsidiaries. These trademarks may not be used without the express permission of Sena.
®
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc.
GoPro
(“Sena”) is not afliated with Woodman Labs. The Sena Bluetooth Pack for GoPro
specially designed and manufactured by Sena Technologies, Inc. for the GoPro
®
is an aftermarket accessory
®
Hero3 allowing for Bluetooth
capabilities.
®
The Bluetooth
word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Sena is
under license. Other trademarks and tradenames are those of their respective owners.
™
, 20S™,
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CONTENTS
1. INTRODUCTION ..................................................... 5
2. PACKAGE CONTENTS .......................................... 6
3. GETTING STARTED .............................................. 7
3.1 Wearing the Sena Expand ..................................7
3.2 Installing the Microphone Windscreen ................. 8
3.3 Powering On ........................................................ 8
3.4 Powering Off.........................................................8
3.5 Volume Adjustment ..............................................8
3.6 Function Priority ................................................... 9
3.7 Charging .............................................................. 9
3.8 Low Battery Warning .......................................... 10
3.9 Checking the Battery Level ................................ 10
3.10 Fault Reset ......................................................... 10
4. CONFIGURATION SETTING ............................... 11
4.1 Mobile Phone Pairing ......................................... 12
4.2 Multipoint Pairing ............................................... 12
4.3 Phone Selective Pairing ..................................... 12
4.4 Media Selective Pairing ..................................... 13
4.5 Assigning Speed Dial ....................................... 13
4.6 Enabling/Disabling Voice Prompts .....................14
4.7 Enabling/Disabling Advanced Noise Control™ .... 14
4.8 Delete All Bluetooth Pairing Information ............ 14
4.9 Reset to Factory Default Setting ........................ 15
4.10 Exit Voice Conguration Menu ...........................15
5. PAIRING THE EXPAND WITH BLUETOOTH
DEVICES
5.1 Mobile Phone Pairing ......................................... 16
5.2 Multipoint Pairing ............................................... 16
5.3 Bluetooth Stereo Device Pairing ........................17
5.4 Pairing with the Sena SR10 Bluetooth Two-way
.............................................................. 16
Radio Adapter .................................................... 17
6. PAIRING WITH SELECTIVE PROFILE: HFP OR
A2DP STEREO ..................................................... 19
6.1 Phone Selective Pairing: HFP for Phone Call
Only ................................................................... 19
6.2 Media Selective Pairing: A2DP Stereo Music
Only ................................................................... 19
7. STEREO MUSIC ................................................... 20
8. MOBILE PHONE CALL MAKING AND
ANSWERING
8.1 Mobile Phone Call Making and Answering ........ 20
8.2 Speed Dialing .................................................... 21
........................................................ 20
9. INTERCOM ........................................................... 22
9.1 Pairing with Other Sena Expand Headsets for
Intercom Conversation ....................................... 22
9.2 Pairing with Other Sena Headset Models for
Intercom Conversation ....................................... 23
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9.3 Two-way Intercom .............................................. 24
9.4 Three-way Intercom ...........................................26
9.5 Four-way Intercom..............................................28
9.6 Intercom Failure .................................................29
9.7 Intercom Reconnection ...................................... 29
10. MUSIC SHARING ................................................. 30
11. UNIVERSAL INTERCOM ...................................... 30
11.1 Universal Intercom Pairing ................................. 30
11.2 Two-way Universal Intercom .............................. 31
11.3 Three-way Universal Intercom ...........................31
11.4 Four-way Universal Intercom..............................32
12. FIRMWARE UPGRADE ........................................ 35
13. SENA BLUETOOTH CONNECTION CASE
STUDIES
Case 1 ................................................................... 35
Case 2 ................................................................... 36
Case 3 ................................................................... 36
............................................................... 35
14. OPERATION QUICK REFERENCE ..................... 37
CERTIFICATION AND SAFETY APPROVALS
• FCC Compliance Statement ................................... 38
• FCC RF Exposure Statement .................................. 38
• FCC Caution ........................................................... 38
• CE Declaration of Conformity ................................39
• Industry Canada Statement ..................................39
• Bluetooth License .................................................. 39
• WEEE (Waste Electrical and Electronic Equipment) ...40
.......... 38
SAFETY INFORMATION ........................................... 40
• Product Storage and Management ........................ 40
• Product Use ............................................................ 41
• Battery ....................................................................41
PRODUCT WARRANTY AND DISCLAIMER ............. 42
• Limited Warranty .................................................... 42
• Warranty Exclusions ............................................... 44
• Warranty Service .................................................... 45
• Return for Full Refund ............................................46
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1. INTRODUCTION
The Sena Expand is a Bluetooth Stereo headset
with long-range Bluetooth intercom designed
specically for outdoor sports activities. With the
Sena Expand, you can listen to stereo music, call
handsfree on their Bluetooth mobile phone, and
have intercom conversations in full duplex with up
to four companions. Also, the easy-to-access and
intuitive headset makes the Sena Expand a perfect
companion for outdoor sports.
The Sena Expand is compliant with Bluetooth
3.0 supporting the following proles: Headset
Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote
Control Prole (AVRCP). Please check with the
manufacturers of other devices to determine their
compatibility with this headset. Please read this
user’s guide carefully before using the headset. Also
check www.sena.com for the latest version of the
user’s guide and additional information related to
Sena Bluetooth products.
The Sena Expand features:
• Bluetooth 3.0
• Stable and secure t for active condition
• Durable, sweat and water resistant for active condition
• Advanced Noise Control™
•
Long-range Bluetooth intercom up to 300 meters (330 yards)*
• Four-way conference intercom
• Universal Intercom™
• Multipoint Bluetooth for dual mobile phone
• Crystal clear and natural sound quality
• Voice prompts
• Bluetooth stereo headset for Bluetooth audio devices
such as MP3 players
• Bluetooth music playback control by AVRCP
• Rich sound level with integrated audio booster
• Bluetooth handsfree for Bluetooth mobile phones
• Individual volume control for each audio source
• Firmware upgradeable
• Peace of mind – thanks to the two-year warranty
Key Specications:
• Bluetooth 3.0
• Supporting proles: Headset Prole, Hands-Free Prole
(HFP), Advanced Audio Distribution Prole (A2DP),
Audio Video Remote Control Prole (AVRCP)
* in open terrain
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2. PACKAGE CONTENTS
•
Headset
Center Button
• Play and pause Bluetooth stereo device
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Enter configuration menu
• Enter phone pairing mode
• Enter intercom pairing mode
Speakers
Microphone
Speakers
Status LED
<Left side>
<Right side>
Charging LED
(+) Button / (-) Button
• Volume adjustment
• Navigate through configuration menu
• MP3 Track-forward and track-back
DC Power Charging &
Firmware Upgrade Port
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USB Power & Data Cable
Speaker Pads
Microphone Windscreens
3. GETTING STARTED
3.1 Wearing the Sena Expand
Proper t on your ear and head is important both for
comfort and optimal noise-reduction performance.
The speaker with microphone should be placed
on the left ear. Then you can place earhooks over
ears and pull the microphone in toward your lips as
positioning the microphone with its talk side facing in
as shown below.
<Left Side> <Right Side>
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3.2 Installing the Microphone Windscreen
The microphone windscreen helps you to cut down
incoming microphone wind noise by protecting
the microphone from the wind and provide clearer
voice audio sound under the circumstances where
the winds be very strong. Insert the microphone
windscreen at the end of the left side of the
microphone as shown below.
3.3 Powering On
Press and hold the Center Button and the (+) Button
at the same time for 1 second to power on. The blue
LED turns on and you will hear ascending beeps and
“Hello”.
3.4 Powering Off
Press the Center Button and the (+) Button
simultaneously (you don’t need to press and hold in
order for the system to power off). The red LED turns
on for about 2 seconds until it turns off completely
and you will hear “Goodbye” and descending beeps.
3.5 Volume Adjustment
You can easily adjust the volume by pressing the (+)
Button or the (-) Button. You will hear a beep when
the volume reaches maximum or minimum level.
The volume is set and maintained independently at
different levels for each audio source even when you
turn the headset off and on. For example, once you
set the volume for mobile phone handsfree, it will not
change even if you adjust the volume when you hear
Bluetooth MP3 music. So you can always maintain
the preferred optimum volume level for each audio
source.
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3.6 Function Priority
The Sena Expand operates in the following order of
priority:
(highest
) Mobile phone,
Intercom,
Music sharing by Bluetooth stereo music,
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by a
higher priority function. For example, stereo music
is interrupted by an intercom call, and intercom
conversation is interrupted by an incoming mobile
phone call.
3.7 Charging
The charging LED beside the charging port turns red
while charging, and turns to blue when the headset
is fully charged. It takes about 2.5 hours to be
completely charged. You can use the Sena Expand
while it is charging.
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3.8 Low Battery Warning
When the battery is low, the blinking blue LED in
stand-by mode turns to red and you will hear midtone triple beeps and a voice prompt, “Low battery”.
3.9 Checking the Battery Level
You can check the battery level in two different ways
when the headset is powering on.
3.9.1 LED Indicator
When the headset is powering on, the red LED
ashes rapidly indicating the battery level.
4 ashes = High, 70~100%
3 ashes = Medium, 30~70%
2 ashes = Low, 0~30%
3.9.2 Voice Prompt Indicator
When you power on the headset, keep pressing the
Center Button and the (+) Button simultaneously
for several seconds until you hear high tone triple
beeps. Then you will hear a voice prompt indicating
the battery level. However, if you release the buttons
as soon as the headset turns on, you will not hear the
voice prompt giving the battery level indication.
3.10 Fault Reset
When the Sena Expand is not working properly or
is faulty for any reason, you may reset it by pushing
the pinhole reset button at the back of the headset
main unit.
1. Rotate the speaker pad of the left headset counterclockwise to detach it.
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2. Insert a paper clip into the reset pin-hole and
press the reset button for a second using light
pressure. The Sena Expand will be switched off,
and you have to turn the system back on and try
again. However, this will not restore the headset to
the factory default settings.
4. CONFIGURATION SETTING
You can set the conguration of the Sena Expand by
the voice menu instructions as below.
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until the
LED shows solid blue and you hear high tone
double beeps. You will also hear the voice prompt,
“Conguration menu”.
2. Press the (+) Button or (-) Button to navigate
between the menus. You will hear voice prompts
for each menu item as below.
3. You can enable / disable a feature or execute a
command by pressing the Center Button.
4. If you want to exit conguration immediately, press
and hold the (+) Button or (-) Button until you hear
the voice prompt, “Exit conguration”, then
press the Center Button.
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The voice prompt for each menu item is as follows:
(1) Phone pairing (6) Voice prompt
(2) Multipoint pairing (7) Noise control
(3) Phone selective pairing (8) Delete all pairings
(4) Media selective pairing (9) Factory reset
(5) Speed dial (10) Exit conguration
Phone pairing
Multipoint pairing
Phone selective pairing
Media Selective pairing
Speed Dial
Voice prompt
Exit configuration
Factory reset
Delete all pairings
Noise control
4.1 Mobile Phone Pairing
Voice Prompt
Factory Default N/A
“Phone pairing”
To go into mobile phone pairing mode, press the (+)
Button or the (-) Button until you hear the voice prompt,
“Phone pairing”. Please refer to section 5.1 for details
on mobile phone pairing. If you press the (+) or (-)
Button, you can exit from the phone pairing mode.
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4.2 Multipoint Pairing
Voice Prompt
Factory Default N/A
“Multipoint pairing”
To go into multipoint pairing mode, press the (+)
Button or the (-) Button until you hear the voice
prompt, “Multipoint pairing”. Please refer to section
5.2 for details on multipoint pairing. If you press the
(+) or (-) Button, you can exit from the multipoint
pairing mode.
4.3 Phone Selective Pairing
Voice Prompt
Factory Default N/A
“Phone selective pairing”
To go into phone selective pairing mode, press the
(+) Button or the (-) Button until you hear the voice
prompt, “Phone selective pairing”. Please refer
to section 6.1 for more details on phone selective
pairing. If you press the (+) or (-) Button, you can exit
from the phone selective pairing mode.
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4.4 Media Selective Pairing
Voice Prompt
Factory Default N/A
“Media selective pairing”
To go into media selective pairing mode, press the
(+) Button or the (-) Button until you hear the voice
prompt, “Media selective pairing”. Please refer
to section 6.2 for more details on media selective
pairing. If you press the (+) or (-) Button, you can exit
from the media selective pairing mode.
4.5 Assigning Speed Dial
Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Speed dial”
1. To assign a phone number as a speed dial, tap the
(+) Button or the (-) Button until you hear a voice
prompt, “Speed dial”.
2. Tap the Center Button, and you will hear a voice
prompt, “Speed dial one” and “Phone connected”.
3. Tap the (+) Button or the (-) Button to select one
of three speed dial numbers and you hear a voice
prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you
will hear a voice prompt, “Save speed dial (#)”.
The phone number is automatically assigned to
the selected speed dial number. Then the phone
call will hang up before being connected.
5. To exit the menu, tap the (+) Button or the (-)
Button until you hear a voice prompt, “Cancel”,
and tap the Center Button to conrm. You will then
hear a voice prompt, “Cancel”. If any button is not
pressed within 1 minute, the Sena Expand will exit
the conguration menu and go back to stand-by
mode.
Note:
1. After assigning a phone number to one of three speed
dials, you can continually assign another phone number to
the rest of two speed dials.
2. You can assign phone numbers to speed dials in your PC.
Please visit the Sena Bluetooth web site at www.sena.com
for more information.
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4.6 Enabling/Disabling Voice Prompts
Voice Prompt
Factory Default Enable
Enable / Disable Press the Center Button
“Voice prompt”
You can disable voice prompts by conguration
setting, but the following voice prompts are always
on.
- Voice prompts for conguration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
4.7 Enabling/Disabling Advanced Noise Control™
Voice Prompt
Factory Default Enable
Enable / Disable Press the Center Button
“Noise control”
When Advanced Noise Control is enabled, the
background noise is reduced during an intercom
conversation. When it is disabled, the background
noise is mixed with your voice during intercom.
Note:
If you use your Sena Expand with the Bluetooth Audio Pack
for GoPro or Prism, you can enable or disable this feature
only during Normal Audio Recording Mode. This feature is
automatically disabled while in Ultra HD (UHD) Audio Mode.
4.8 Delete All Bluetooth Pairing Information
Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Delete all pairings”
To delete all Bluetooth pairing information on the
Sena Expand, press the (+) Button or the (-) Button
until you hear the voice prompt, “Delete all pairings”.
Press the Center Button to conrm.
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4.9 Reset to Factory Default Setting
Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Factory reset”
To restore factory default settings on the Sena
Expand, press the (+) Button or the (-) Button until
you hear the voice prompt, “Factory reset”. Press the
Center Button to conrm. The Sena Expand powers
off with a voice prompt, “Headset reset, goodbye”.
4.10 ExitVoiceCongurationMenu
Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Exit conguration”
To exit voice conguration menu and get back to
stand-by mode, press the (+) Button or (-) Button
until you hear the voice prompt, “Exit conguration”.
Press the Center Button to conrm.
Press (+) Button or
(-) Button
Phone Pairing None
Multipoint Pairing None
Phone Selective Pairing None
Media Selective Pairing None
Speed Dial Execute
Voice prompt Enable/Disable
Advanced Noise Control Enable/Disable
Delete All Pairings Execute
Factory Reset Execute
Exit Conguration Execute
Voice Conguration Menu & Button Operations
Press Center Button
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5. PAIRING THE EXPAND WITH BLUETOOTH DEVICES
Before using the Sena Expand headset with any
Bluetooth device for the rst time, you need to do
the pairing operation. It can be paired with Bluetooth
mobile phones, Bluetooth stereo devices such as
MP3 and with a Bluetooth adapter or transmitter
such as Sena SR10 or SM10. This pairing operation
is only required once for each Bluetooth device.
The headset will remain paired with the devices
and automatically connects to the paired devices
again when they are within range. You will hear a
high tone single beep and a voice prompt when the
headset connects to a paired device automatically:
“Phone connected” for a mobile phone, or “Media
connected” for a Bluetooth stereo device.
5.1 Mobile Phone Pairing
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until you
hear the voice prompt, “Conguration menu”.
2. By pressing the (+) Button, you will hear the voice
prompt, “Phone pairing”.
3. Search for a Bluetooth device on your mobile
phone. Select the Sena Expand in the list of
devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may
not ask for a PIN.
5. The mobile phone conrms that pairing has completed
and the Sena Expand is ready to use. You will hear the
voice prompt, “Your headset is paired”.
6. If the pairing process is not completed within three
minutes, the Sena Expand will return to stand-by
mode.
5.2 Multipoint Pairing
Typical Bluetooth headsets can connect with only
one HFP (Hands-Free Prole) device, but multipoint
pairing allows the headset to connect with two HFP
devices at the same time. So, when you already have
a mobile phone connected with the Sena Expand,
you can also pair and connect a second mobile
phone or other HFP device such as the Sena SR10,
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Bluetooth adapter.
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button twice then you will hear the
voice prompt, “Multipoint pairing”.
3. If you want to pair a second mobile phone, search
for the Bluetooth device on your mobile phone,
and select the Sena Expand in the list of devices
detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may
not ask for the PIN.
5. The mobile phone conrms that pairing has
completed and the Sena Expand is ready to use.
You will hear the voice prompt, “Your headset is
paired”.
6. If you want to pair the Sena SR10, Bluetooth
adapter, please refer to the section “5.4 Pairing
with the Sena SR10, Bluetooth Two-way Radio
Adapter".
5.3 Bluetooth Stereo Device Pairing
If the Bluetooth stereo device is integrated with a
mobile phone such as a smartphone, you don’t need
to pair the Sena Expand with it separately. When the
Sena Expand is paired with the mobile phone, it is
also paired as a stereo music device.
If you have a stand alone Bluetooth stereo device,
follow the pairing procedure separately. The
procedure is the same as the procedure given in “4.1
Mobile Phone Pairing”.
Note:
1. If a Bluetooth connection between the headset and a
mobile phone is disconnected, press and hold the Center
Button for 3 seconds until you hear a high tone single beep
to recover the Bluetooth connection immediately.
2. If a Bluetooth connection between the headset and a media
player is disconnected, press and hold the Center Button
for 1 second to recover the Bluetooth connection and play.
5.4 Pairing with the Sena SR10 Bluetooth Two-way Radio Adapter
The Sena SR10 is a Bluetooth two-way radio adapter
for group communication. If you pair the Sena
Expand with an SR10 by multipoint pairing, the Sena
Expand is able to have two HFP devices at the same
time: a mobile phone and the Sena SR10.
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1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button twice and you will hear the
voice prompt, “Multipoint pairing”.
3. Turn on the SR10 and follow the SR10’s “Bluetooth
Headset Pairing” procedure to complete the
process. Please refer to the SR10 user's guide for
details.
4. When the pairing is completed, you will hear the
voice prompt, “Your headset is paired”.
5. If the pairing process is not completed within three
minutes, the Sena Expand will return to stand-by
mode.
The incoming audio from the two-way radio via SR10
is heard in the background while having an intercom
conversation or a mobile phone call. You can listen
to music, answer a mobile call, have an intercom
conversation, and use a two-way radio via the SR10
for group communication as shown in the gure.
Mobile Phone
Two-way Radio
Mobile Phone
HFP
+
Pairing
A2DP
HFP
Multipoint
Pairing
Parallel Connection of SR10 and Mobile Phone by
Bluetooth Multipoint Pairing
SR10
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6. PAIRING WITH SELECTIVE PROFILE: HFP OR A2DP STEREO
If you have a MP3 stereo music phone such as a
smartphone, sometimes you may need to selectively
use the Sena Expand for A2DP stereo music only
or for mobile phone handsfree only. This instruction
is for advanced users who want to pair the Sena
Expand to their smartphones with only one selective
prole: A2DP stereo for music or HFP for phone call.
If you have previously paired a mobile phone to the
Sena Expand, you must clear the previous pairing
list on both devices; the mobile phone and the Sena
Expand. To clear the pairing list on the Sena Expand
, please do a factory reset or follow the pairing list
clearing procedure described in this user's guide. To
clear the pairing list on the mobile phone, please refer
to the mobile phone manual. For most smartphones,
delete the Sena Expand from the list of Bluetooth
devices in the setting menu.
6.1 Phone Selective Pairing: HFP for Phone
Call Only
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button three times and you will hear
the voice prompt, “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone.
Select the Sena Expand in the list of devices
detected on your phone.
4. Enter 0000 for the PIN. Some smart phones may
not ask for a PIN.
6.2 Media Selective Pairing: A2DP Stereo
Music Only
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button four times and you will hear
the voice prompt, “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone.
Select the Sena Expand in the list of devices
detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may
not ask for a PIN.
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7. STEREO MUSIC
You can listen to stereo music from your Bluetooth
wireless audio device. The Bluetooth audio device
must be paired with the Sena Expand by following
the “Bluetooth Stereo Device Pairing” procedures
described in chapter 5.3. The Sena Expand supports
the Audio/Video Remote Control Prole (AVRCP), so
if your Bluetooth audio device also supports AVRCP,
you can use the Sena Expand to remotely control
music playback. You can not only adjust the volume
but also use functions such as play, pause, next
track and previous track.
1. To adjust the volume, press the (+) Button or the
(-) Button.
2. To play or pause music, press and hold the Center
Button for 1 second until you hear a mid-tone
double beep.
3. To track forward or track back, press and hold the
(+) Button or the (-) Button for 1 second until you
hear a mid-tone single beep.
You can stop music streaming while you are listening
to the music by keeping pressing the (-) Button for 4
seconds until you hear high tone double beeps.
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8. MOBILE PHONE CALL MAKING AND ANSWERING
8.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, press the Center
Button to answer the call.
2. To end a call, press and hold the Center Button for
2 seconds until you hear a mid-tone single beep,
or wait for the called person to end the call.
3. To reject a call, press and hold the Center Button
for 2 seconds until you hear a beep while the
phone is ringing.
4. There are several ways to make a phone call:
- Enter numbers on your mobile phone keypad
and make a call. Then the call is automatically
transferred to the headset.
- In stand-by mode, press and hold the Center
Button for 3 seconds, to activate the voice
dialing of your mobile phone. You will hear a
high tone single beep. Your mobile phone has
to support voice dialing. Refer to your mobile
phone manual for further instructions.
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- To cancel voice dialing or redialing the last
number command, press the Center Button
while it is in progress.
If you have a second mobile phone connected with
the Sena Expand by multipoint connection, you can
answer the incoming call to the second mobile phone
by pressing the Center Button while you are on the
line of the rst mobile phone. In this case, the rst
call is on call waiting.
8.2 Speed Dialing
You can quickly make a phone call by using the voice
speed dial menu.
1. To enter into the voice speed dial menu, press
and hold the (+) Button for 3 seconds and you will
hear a mid-tone single beep and a voice prompt,
“Speed dial”.
2. Tap the (+) Button or the (-) Button to navigate
between the menus. You will hear voice prompts
for each menu item.
3. Tap the Center Button to select a voice menu
among the followings:
(1) Last number redial (4) Speed dial 3
(2) Speed dial 1 (5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you
will hear a voice prompt, “Last number redial”.
Then, to redial the last phone call number, tap the
Center Button.
5. To call one of the speed dials, tap the (+) Button or
the (-) Button to navigate between the menus until
you hear a voice prompt, “Speed dial (#)”. Then,
tap the Center Button.
6. If you want to exit the speed dial immediately, tap
the (+) Button or the (-) Button until you hear a
voice prompt, “Cancel”, and tap the Center Button.
If any button is not pressed within 15 seconds, the
Sena Expand will exit the voice speed dial menu
and goes back to stand-by mode.
7. To cancel the voice dialing or redialing last
number command, tap the Center Button while it
is in progress.
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Note:
Make sure that you should connect the mobile phone and
the headset in order to use the speed dial function.
Answer
End
Reject
Call
Speed Dial
Voice Command
Mobile Phone Call Button Operations
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Press the Center Button
Press the Center Button for 2"
Press the Center Button for 2"
Use phone keypad
Press the (+) Button for 3"
Press the Center Button for 3"
9. INTERCOM
9.1 Pairing with Other Sena Expand Headsets for Intercom Conversation
The Sena Expand can be paired with up to three
other headsets for Bluetooth intercom conversation.
1. Turn on the two Sena Expand headsets (A and B)
that you would like to pair with each other.
2. Press and hold the Center Button for 5 seconds,
then you will hear a mid-tone single beep and the
voice prompt, “Intercom pairing”.
3. Simply press the Center Button of any one of
the two headsets A or B (it doesn’t matter which
you choose.) and wait until the LEDs of both
headsets turn to blue and intercom connection is
automatically established. The two Sena Expand
headsets A and B are paired with each other for
intercom conversation. If the pairing process is not
completed within one minute, the Sena Expand
will return to stand-by mode.
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A
B D
C
Pairing A & B
4. You can make other pairings between headsets
A and C, and between headsets A and D by
following the same procedure as above.
A
B D
C
B D
Pairing A & C Pairing A & D
A
C
5. The intercom pairing queue is ‘Last-Come, First-
Served’. If a headset has multiple paired headsets
for intercom conversations, the last paired headset
is set as the rst intercom friend. The previous
intercom friend becomes the second intercom
friend, and third intercom friend.
Note:
For example, after the pairing procedures listed above, headset
D is the rst intercom friend of headset A. Headset C is the
second intercom friend of headset A, and headset B is the third
intercom friend of headset A.
9.2 Pairing with Other Sena Headset
Models for Intercom Conversation
The Sena Expand can be paired with all other Sena
headset models for intercom conversation. Please
follow the same procedure as above to pair with
these headset models.
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English
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9.3 Two-way Intercom
9.3.1 Start and End Two-way Intercom
1. You can start a one-on-one intercom conversation with
any intercom friend by pressing the Center Button:
Single pressing to intercom with the rst intercom
friend, double pressing for the second intercom friend,
or triple pressing for the third intercom friend.
2. To terminate a one-on-one intercom conversation,
single press the Center Button. This will end the
intercom conversation.
st
1
Start
intercom
End
intercom
intercom
friend
Press once Press twice
Start & End Two-way Intercom
2nd intercom
friend
Press once
3rd intercom
friend
Press three
times
9.3.2 Intercom and Mobile Phone Call
1. When you have an incoming mobile phone call
during an intercom conversation, you will hear a
ring tone. You can choose whether to 1) answer
the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay
on the intercom conversation or 3) ignore the
incoming phone call and allow the caller to go to
voice mail.
a. To answer the phone call and stop the intercom
conversation, press the Center Button. When
you hang up the phone call, the intercom will
automatically be recovered.
b. To reject the phone call and stay on the intercom
conversation, press and hold the Center Button
for 2 seconds until you hear a beep.
c. To ignore an incoming phone call, just wait until
the caller goes to voice mail. You will maintain
the intercom call while the caller is leaving a
voice message.
Unlike other motorcycle Bluetooth headsets, this
prevents a user from being dropped out of an
intercom conversation by an incoming mobile call.
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2. When you have an incoming intercom call during
a mobile phone call, you will hear 4 high tone
beeps, alerting you that there is an incoming
intercom call. You will also hear the voice prompt,
“Intercom requested”. In this case, the intercom
call does not override the mobile phone call
because intercom has a lower priority than a
mobile call. You have to hang up the mobile phone
call to make or receive an intercom call.
9.3.3 Intercom and Two-way Radio
As described in 5.4 of this user's guide, you can
use a two-way radio and Sena Expand Bluetooth
intercom simultaneously by using the Sena SR10,
a Bluetooth Two-way Radio Adapter, along with the
Sena Expand. Incoming audio from the two-way
radio does not interrupt an intercom conversation but
is heard in background.
Mobile Phone
HFP
+
A2DP
Sena Expand
Intercom
Sena Expand
Mobile Phone
Pairing
Audio from
Two-way Radio
Multipoint
Pairing
Intercom
Pairing
Two-way Radio
Wired
Connection
SR10
Intercom and Two-way Radio
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9.4 Three-way Intercom
9.4.1 Start Three-way Intercom
You (A) can have a three-way conference intercom
with two other Sena Expand friends (B & C) by
establishing two intercom connections at the same
time. While a three-way conference intercom is in
progress, the mobile phone connection of all three
participants would be temporarily disconnected, but
as soon as the conference intercom terminates or
one of the participants leaves the intercom, all mobile
phones would be automatically reconnected. During
the conference intercom, if you have an incoming
mobile phone call, terminate the conference intercom
to automatically reconnect the mobile phone and
receive the call.
1. You (A) need to be paired with two other friends (B
& C) for three-way conference intercom.
Pairing
(A)
Pairing
First Friend
(B)
Second Friend
(C)
2. Start an intercom conversation with one of the
two friends in your intercom group. For example,
you (A) may start an intercom conversation with
intercom friend (B). Or intercom friend (B) may
start an intercom call with you (A).
(A)
Pairing
First Friend
(B)
Second Friend
(C)
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3. The second intercom friend (C) may join the
intercom by making an intercom call to you (A).
(A)
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two Sena Expand intercom
friends (B & C) are having a three-way conference
intercom.
(A)
First Friend
(B)
Second Friend
(C)
9.4.2 End Three-way Intercom
When you are a member of an active three-way
English
conference intercom, you can completely terminate
the conference intercom or just disconnect an intercom
connection with one of your active intercom friends.
1. Press and hold the Center Button for 1 second until
you hear a beep to terminate three-way conference
intercom completely. It terminates both intercom
connections with (B) and (C).
2. Press or press twice the Center Button to disconnect
intercom connection with one of the two intercom
friends accordingly. For example, by single pressing
the Center Button, you can terminate the intercom
connection with the rst intercom friend (B).
However, you still have the intercom connection with
your second intercom friend (C). To disconnect from
intercom friend (C), press twice the Center Button.
Now both intercom friends are disconnected.
Center Button Result
Press and hold for 1" Disconnect (B) & (C)
Press once Disconnect (B)
Press twice Disconnect (C)
End Three-way Intercom
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9.4.3 Three-way conference phone call with
intercom participants
You can have a three-way conference phone call
by adding an intercom friend to the mobile phone
conversation. While having a mobile phone call, make
an intercom call to one of your intercom friends (B,
C or D) by pressing the Center Button once, twice or
three times to form a three-way conference call with
the person on the mobile phone line. To disconnect
the intercom rst and go back to your private mobile
phone call, terminate the intercom by pressing the
Center Button once. To end the mobile phone call
rst and maintain the intercom conversation, press
and hold the Center Button for 2 seconds, or wait for
the person on the mobile phone line to end the call.
Start
End intercom
rst
End phone call
rst
Start & End Three-way Conference Phone Call
Press the Center Button while having a
mobile phone call
Press the Center Button
Press and hold the Center Button for 2"
or
Wait for the called person to end the call
9.5 Four-way Intercom
9.5.1 Start Four-way Intercom
You can have four-way conference intercom with
three other Sena Expand users by adding one more
intercom participant to the three-way intercom.
While you are having three-way intercom as above
in section 9.4.1, a new participant (D), who is an
intercom friend of your intercom friend (C), may join
the conference intercom by making an intercom call
to your intercom friend (C). Please note that in this
case, the new participant (D) is an intercom friend of
(C), not of you (A).
First Friend
(B)
You
(A)
Second Friend
New Participant
= Intercom Friend of (C)
(C)
(D)
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9.5.2 End Four-way Intercom
As in the case of three-way intercom, you can
completely exit from the four-way conference
intercom or just disconnect a single intercom
connection.
1. Press and hold the Center Button for 1 second until
you hear a beep to terminate four-way conference
intercom. It terminates the intercom connections
between you (A), and your intercom friends (B)
and (C).
2. Press or press twice the Center Button to
disconnect the intercom connection with one of
the two intercom friends accordingly. However,
when you disconnect the second friend (C) by
pressing twice the Center Button, you will be
disconnected with the third participant (D) as
well. This is because the third participant (D) is
connected with you via the second friend (C).
Center Button Result
Press and hold for 1" Disconnect (B), (C) & (D)
Press once Disconnect (B)
Press twice Disconnect (C) & (D)
End Four-way Intercom
9.6 Intercom Failure
When you try to start an intercom conversation with an
intercom friend who is already having a conference
intercom with other riders or is on a mobile phone
call, you will hear a low tone double beep signifying
that the intercom is busy. In this case, you have to
try again later.
9.7 Intercom Reconnection
If your intercom friend goes out of range while having
an intercom conversation, you may hear static and
eventually the intercom will be disconnected. In
this case, the Sena Expand automatically tries to
reconnect the intercom every 8 seconds and you
will hear high tone double beeps until the intercom
is reestablished. If you don’t want to make a
reconnection, press the Center Button to stop the
attempt.
English
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10. MUSIC SHARING
You can start sharing music with an intercom
friend using Bluetooth stereo music during a twoway intercom conversation. When you terminate
music sharing, you can go back to the intercom
conversation. To start or terminate sharing music,
press and hold the Center Button for 1 second during
an intercom conversation until you hear a double
beep and you and your intercom friend will listen to
or terminate sharing music. To track forward or track
back, press the (+) Button or the (-) Button for 1
second until you hear a mid-tone single beep.
Note:
1. Both you and your intercom friend can remotely control music
playback during music sharing such as track forward and track
back.
2. When you have an incoming call, make a phone call, or hear the
turn-by-turn voice instruction of GPS during music sharing, the
function will be paused.
3. In order to share music, make sure that you update both
headsets with the firmware that has the music sharing feature,
and enable the EDR setting in the Sena Device Manager.
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11. UNIVERSAL INTERCOM
You can have an intercom conversation with nonSena Bluetooth headsets using the Universal
Intercom function. Non-Sena Bluetooth headsets
can be connected to the Sena Bluetooth headset
if they support the Bluetooth Hands-Free Prole
(HFP). The working distance may differ depending
on the performance of Bluetooth headset that it is
connected to. In general, it is shorter than normal
intercom distance since it uses the Bluetooth Hands-
Free Prole.
11.1 Universal Intercom Pairing
The Sena Expand can be paired with nonSena Bluetooth headsets for Bluetooth intercom
conversation.
1. Turn on the Sena Expand and a non-Sena
Bluetooth headset which you want to pair with.
2. Press and hold the Center Button on the Sena
Expand for 8 seconds until the blue LED ashes
rapidly. You will hear a voice prompt saying
“Universal intercom pairing”.
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3. Perform the operation required for handsfree
pairing on the non-Sena Bluetooth headset (refer
to the users’ manual of the headsets you want to
use). The Sena Expand will automatically perform
pairing with non-Sena Bluetooth headsets in
pairing mode.
11.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection
with non-Sena Bluetooth headsets using the same
intercom connection method as you would between
other Sena headsets. You may single tap the Center
Button to begin an intercom conversation with the
rst intercom friend, double tap with the second
intercom friend, and triple tap with the third intercom
friend.
Non-Sena Bluetooth headsets may initiate the
Universal Intercom connection, activating the voice
dialing or using the redialing operation. You may also
disconnect the existing connection by ending a call
operation function (refer to the users’ manual of the
headsets for voice dialing, redialing, and ending a
call).
11.3 Three-way Universal Intercom
You may make a three-way Universal Intercom
connection with two Sena Expands and one nonSena Bluetooth headset. If the intercom connection is
made, all headsets connected cannot use the mobile
phone call function since the connection between the
headset and the phone is disconnected temporarily.
If you disconnect the intercom call, the mobile phone
connection is made again automatically so that
you can use a mobile phone call function. During
the intercom call, you cannot pick up the incoming
phone call since it is disconnected, however, you
can pick it up if you disconnect the intercom call.
1. You (A) need to be paired with non-Sena Bluetooth
headset (B) and another Sena Expand (C) for the
three-way conference intercom.
Pairing
(A)
Pairing
(B) (C)
English
31
EXPAND
2. Start an intercom conversation with non-Sena
Bluetooth headset (B) in your intercom group.
For example, you (A) may start an intercom
conversation with non-Sena Bluetooth headset
(B). The non-Sena Bluetooth headset (B) may also
start an intercom call with you (A).
(A)
(B) (C)
3. The other Sena Expand (C) may join the intercom
by making an intercom call to you (A).
(A)
(B) (C)
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4. Now you (A), non-Sena Bluetooth headset (B), and
the other Sena Expand (C) are having a three-way
conference intercom.
(A)
(B) (C)
5. You may disconnect the three-way Universal
Intercom using the same way as you do in normal
three-way intercom. Please refer to section, 9.4.2
“End Three-way Intercom”.
11.4 Four-way Universal Intercom
You may make a four-way Universal Intercom
connection with a couple of different congurations,
1) three Sena Expands and one non-Sena Bluetooth
headset or 2) two Sena Expands and two non-Sena
Bluetooth headsets.
You may have a couple of other four-way Universal
Intercom congurations, 1) your headset (A), a non-
Sena Bluetooth headset (B), another Sena Expand
(C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and
EXPAND
two other Sena Expands (C and D). You may make
the four-way Universal Intercom call the same way as
a normal four-way intercom call.
11.4.1 Four-way Universal Intercom Case 1
Two Sena Expands (A and C) and two non-Sena
Bluetooth headsets (B and D).
1. You (A) may start an intercom conversation with
the non-Sena Bluetooth headset (B).
(A)
(B)
(C)
(D)
2. The other Bluetooth Mic (C) may join the intercom
by making an intercom call to you (A).
(A)
(B)
(C)
(D)
3. The non-Sena Bluetooth headset (D) may join the
conference intercom by making an intercom call to
the Bluetooth Mic (C).
(A)
(B)
(C)
(D)
4. Now two Sena Expands (A & C) and two non-Sena
Bluetooth headsets (B & D) are connected with the
four-way Universal Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom
using the same way as you do in a normal four-way
intercom. Please refer to section, 9.5.2 “End Fourway Intercom”.
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English
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11.4.2 Four-way Universal Intercom Case 2
Three Sena Expands (A, C and D) and one non-Sena
Bluetooth headset (B). The procedure is the same as
the case 1 described in section 11.4.1.
(A)
(B) (D)
(C)
Note:
The Universal Intercom affects both the phone call connection on a
non-Sena and the multipoint connection on a Sena headset.
- If the non-Sena headset does not support a multipoint connection then
a phone call connection will be unavailable while using the Universal
Intercom.
- If the non-Sena headset (that has been paired to the Sena headset)
is powered on and is automatically connected, then the multipoint
connection of the Sena headset will be deactivated. Therefore, the
multipoint paired device such as a GPS will not be available for use
with the Sena headset while the non-Sena headset is powered on, and
turning it off will not automatically restore the multipoint connection. To
restore the multipoint connection on a Sena headset, you should turn
off the non-Sena headset first, then try to connect the multipoint paired
device manually from the device screen or simply reboot the multipoint
paired device so that it automatically connects to the Sena headset.
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12. FIRMWARE UPGRADE
The Sena Expand supports a rmware upgrade
function. Please visit the Sena Bluetooth web site
at www.sena.com to check the latest software
downloads.
13. SENA BLUETOOTH CONNECTION CASE STUDIES
Case 1
• Mobile phone calls and stereo music streaming
• Sena Expand for two-way intercom
Mobile Phone
Mobile Phone
Pairing
Intercom
Pairing
English
35
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Case 2
• Mobile phone calls
• MP3 Player for stereo music streaming
• Two other Sena Expand for three-way conference
intercom
Mobile Phone
Mobile Phone
Pairing
Intercom
Pairing
Intercom
Pairing
Mobile Phone
Pairing
Case 3
• Mobile phone calls and stereo music streaming
• Sena SR10 for two-way radio and radar detector alarm
• Sena Expand for two-way intercom
Mobile Phone
Two-way radio
Mobile Phone
Pairing
Intercom
Pairing
Tow-way radio
Multipoint
Pairing
SR10
Wired
Connection
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14. OPERATION QUICK REFERENCE
Type Description Button Duration LED
Center Button
& (+) Button
Center Button
& (+) Button
(+) Button or
(-) Button
Center Button 12 sec Blue & red
(+) Button 1 press
Center Button 1 press -
Center Button 2 sec -
Center Button 3 sec -
Center Button 1 sec -
(+) Button or
(-) Button
1 sec Sollid blue
1 press Solid red
1 press -
alternatively
ashing
1 sec -
Basic
Function
Mobile
Phone
MP3
Power-on
Power-off
Volume
Adjustment
Phone pairing
Answer mobile
phone call
End a call Center Button 2 sec -
Reject an
incoming call
Voice
command
Speed dial (+) Button 3 sec -
Play & pause
music
Track-forward
& track-back
Type Description Button Duration LED
Red
ashing
Blue
ashing
Blue
ashing
Intercom
Intercom
Pairing
Universal
intercom
pairing
Start & end
intercom
conversation
End
conference
intercom
Center Button 5 sec
Center Button of any one of the two
headsets
Center Button 8 sec
Center Button 1 press -
Center Button 1 press
English
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CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device pursuant to
part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can
be determined by turning the equipment on and off, the
user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment
and the receiver
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. End
users must follow the specic operating instructions for
satisfying RF exposure compliance. The antenna used
for this transmitter must not transmit simultaneously with
any other antenna or transmitter, except in accordance
with FCC multi-transmitter product procedures.
FCC Caution
Any changes or modications to the equipment not
expressly approved by the party responsible for
compliance could void user’s authority to operate the
equipment.
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CE Declaration of Conformity
This product is CE marked according to the provisions
of the R&TTE Directive (99/5/EC). Hereby, Sena
declares that this product is in compliance with the
essential requirements and other relevant provisions
of Directive 1999/5/EC. For further information, please
consult www.sena.com. Please note that this product
uses radio frequency bands not harmonized within EU.
Within the EU this product is intended to be used in
Austria, Belgium, Denmark, Finland, France, Germany,
Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within
EFTA in Iceland, Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired operation of
the device.
Bluetooth License
®
The Bluetooth
word mark and logos are owned by the
English
Bluetooth SIG, Inc. and any use of such marks by Sena
is under license. Other trademarks and trade names
are those of their respective owners.
The product is compliant with and adopts the
Bluetooth
®
Specication 3.0 and has successfully
passed all interoperability tests that are specied in
the Bluetooth
between the device and other Bluetooth
®
specication. However, interoperability
®
-enabled
products is not guaranteed.
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WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on
the product, literature, or packaging
reminds you that all electrical and
electronic products, batteries, and
accumulators must be taken to separate
collection at the end of their working life.
This requirement applies to the European Union and
other locations where separate collection systems are
available. To prevent possible harm to the environment
or human health from uncontrolled waste disposal,
please do not dispose of these products as unsorted
municipal waste, but hand it in at an ofcial collection
point for recycling.
40
SAFETY INFORMATION
Please ensure that the product is properly used by
observing the warnings and cautions below to prevent
any risk and/or damage to property.
Product Storage and Management
• Keep the product free of dust. It may damage
mechanical and electronic parts of the product.
• Do not store the product in high temperatures as
this may reduce the life span of electronic devices,
damage the battery, and/or melt plastic parts of the
product.
• Do not store the product in cold temperatures.
Abrupt changes in temperatures may cause
condensation and damage electronic circuits.
• Do not clean the product with cleaning solvents,
toxic chemicals, or strong detergents as this may
damage the product.
• Do not paint the product. Paint may obstruct
moving parts or interfere with the normal operation
of the product.
• Do not drop or otherwise shock the product. It
may damage the product or its internal electronic
circuits.
• Do not disassemble, repair or modify the product
as this may damage the product and invalidate the
product warranty.
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Product Use
• In some regions, it is prohibited by law to ride
motorcycles or bicycles while wearing headsets.
Therefore be certain to comply with all relevant laws
in the region before using the product.
• Use of the product at a high volume for a long
period of time may damage your eardrums or
hearing ability. Keep the volume at a modest level.
• Do not cause impact to the product or touch it with
sharp tools as this may damage the product.
• Do not use the product in high-temperatures
or apply heat to the product as this may cause
damage, explosion, or re.
• Keep product away from pets or small children. It
may damage the product or cause accidents.
• Do not use the product near a microwave oven or a
wireless LAN device as this may cause malfunction
or interference with the product.
• In any place where wireless communication is
prohibited, such as hospitals or airplanes, turn off
the power and refrain from using the product. In a
place where wireless communication is prohibited,
electromagnetic waves may cause hazards or
accidents.
• Do not use the product near hazardous explosives.
When there are near any explosion hazards, turn off
the power and heed any regulations, instructions,
and signs in the area.
• When using the product, drive at a low speed
(slower than 35km/h) for safety. In addition, be
certain to conform to laws regarding the use of
communications devices while driving.
• Do not put the product where it may hamper the
driver's vision or manipulate it while driving. This
may cause trafc accidents.
• Before driving, fasten the product to the helmet,
and double-check that it is fastened. Separation of
the product while driving may cause damage to the
product or accidents.
• If the product is damaged, stop using it immediately.
It may cause damage, explosion, or re.
Battery
This product has an irreplaceable rechargeable battery
inside. Therefore, when using the product, make sure
to adhere to the following:
• Never separate the battery from the product as this
may damage the product.
• The battery performance may be reduced over time
with usage.
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41
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• In recharging the battery, make sure to use an
approved charger provided by the manufacturer.
Use of a non-approved charger may cause re,
explosion, leakage, and other hazards may also
reduce the life time or performance of the battery.
• Store the battery at temperatures of 15°C~25°C
(59°F~77°F). Higher or lower temperatures may
reduce the capacity and life of the battery, or may
cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may
cause serious reduction of the battery performance.
• If you apply heat to the battery or throw it into re, it
may explode.
• Do not use the product with a damaged battery. It
may explode and/or cause accidents.
• Never use a damaged charger. It may explode and/
or cause accidents.
• Battery life may vary depending on conditions,
environmental factors, functions of the product in
use, and devices used with it.
PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees the
product quality based on the technical specication
stated in the product manual, and data regarding
product warranty. Here, product warranty extends to
the product only. Sena will not be liable for any loss,
damage of human life, or loss of property which may
result from using the product beyond defective parts or
aws that occur due to problems in manufacture.
Warranty Period
Sena guarantees free-of-charge replacements of
defective parts of the product or aws that may have
occurred due to problems in manufacture for a period
of 2 years from the date of initial purchase.
Termination
Quality warranty of the product becomes effective on
the date of initial purchase. In addition, the quality
warranty of the product expires when the warranty
period expires. However, in the following cases, the
warranty will be terminated prematurely.
• In the event the product has been sold or transferred
to a third party.
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• In the event the manufacturer's name, serial
number, product label, or other markings have
3. You are responsible for ensuring that your medical
been modied or removed.
• In the event any unauthorized person has tried to
disassemble, repair, or modify the product.
Notice and Waiver
By buying and using this product, you relinquish
considerable legal rights including any claim for
compensation for damages. Therefore, be certain to
read and understand the following terms and conditions
4. You must be an adult who can take responsibilities
5. You must read and understand the following
before using the product. Use of this product will
constitute consent to this agreement, and forfeiture of
rights to all claims. If you do not consent to all the terms
and conditions of this agreement, return the product for
a refund. (Refer to the section "Return for Full Refund".)
1. You agree that you, your descendants, legal
proxies, successors, or transferees will not raise
permanent volitional request for any suit, claim,
implementation, redemption or similar action
from Sena with regard to any occasion such as
difculty, pain, suffering, inconvenience, loss,
injury, or death which may occur to you or a third
party during the use of this product.
2. You must completely understand and accept
all risks (including those occurring due to any
careless behavior of yours or others) which may
occur during the use of this product.
condition permits usage of the product and that
you are in sufcient physical condition for using
any device which can be used with it. In addition,
you must ensure that the product does not limit
your abilities and that you are able to use it safely.
for using the product.
warnings and alerts:
• Sena; together with employees, managers,
partners, subsidiaries, representatives, agents,
supporting rms and suppliers, sole sellers of
Sena (collectively referred to as "the company")
recommend that, before using the product
and similar devices of any brands including
its derivative models, you collect any relevant
information in advance and be entirely prepared
in terms of weather, trafc situation, and road
conditions.
• When you use the product while you operating
any vehicle or equipment such as motorcycles,
scooters, mopeds, ATVs, or quad-bikes
(hereinafter called as "transportation means"),
you must take complete caution regardless of the
location of such operation.
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English
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• Use of the product on the road may cause such
risks as fracture, serious disability, or death.
• Risk factors, which may occur when you use the
product, may be due to errors of the manufacturer,
its agents, or third parties which are involved in
the manufacturing.
• Risk factors, which may occur when you use the
product, may be unforeseeable. Therefore, you
must take full responsibility for any damage or
loss caused by all risk factors which may occur
when using the product.
• When you use the product, use good judgment;
never use it under the inuence of alcohol.
6. You must read and completely understand all
terms and conditions of legal rights and warnings
that are involved in using the product. In addition,
usage of the product constitutes acceptance of all
terms and conditions regarding waiver of rights.
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you
relinquish all rights to liabilities, loss, claims, and claims
for reimbursement of expenses (including attorney's
fees). Therefore, Sena will not be liable for physical
injury, death, or any loss or damage of transportation
means, possessions, or assets which belong to you
44
or third parties that may have occurred while you
use the product. Further, Sena will not be liable for
any substantial damage not related to the, condition,
environment, or malfunction of the product. All risks
related with the operation of the product depend
entirely on the user regardless of its use by the initial
purchaser of a third party.
Use of this product may violate local or national laws.
In addition, be aware once again that correct and safe
use of the product is entirely your responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SENA
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY
LIABILITY, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF
ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY
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TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT SENA’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT
BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY
CASE, THE TOTAL COMPENSATION LIABILITIES OF
SENA OR ITS SALES AGENTS SHALL NOT EXCEED
THE PRICE PAID FOR THE PRODUCT BY THE
PURCHASER.
Liabilities Disclaimer
In addition to damages which may occur due to the use
of the product, Sena will not be liable for damages of
the product which occur due to the following events.
• In the event the product is misused or used for
purposes other than its intended purposes.
• In the event the product is damaged because the
user does not follow the content of the product
manual.
• In the event the product is damaged because it has
been left unattended or has undergone any other
accident.
• In the event the product is damaged because the
user has used any parts or software which are not
provided by the manufacturer.
• In the event the product is damaged because the
user has disassembled, repaired, or modied it in
English
such way as is not explained in the product manual.
• In the event the product is damaged by a third
party.
• In the event the product is damaged due to Acts
of God (including re, ood, earthquake, storm,
hurricane or other natural disaster).
• In the event the surface of the product is damaged
by use.
Warranty Service
To obtain product warranty service, send the defective
product, at your expense, to the manufacturer or the
seller along with proof of purchase (a receipt that shows
the purchase date, a product registration certicate
of the Website, and other relevant information). Take
necessary measures to protect the product. In order
to get a refund or replacement, you must include the
whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement
service for the product when product defects occur
within the scope of the product warranty during the
warranty period.
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Return for Full Refund
Should you not agree to the terms and conditions
explained above, you may return the product for a
full refund. To get a refund, within 14 days from the
purchase date you must return the product to the seller
in such a condition as it was purchased.
Unless you return the product within 14 days from the
purchase date, you will have read and agreed to all
the terms and conditions explained above, and Sena
will not be liable for any claim for damages related with
the product.
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1.2.0
www.sena.com
User's Guide for Firmware v2.1
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