SENA EXPAND-01 User manual

SENA
EXPAND
Bluetooth® Stereo Headset & Intercom
www.sena.com
User's Guide
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is a trademark of Sena Technologies Inc. or its subsidiaries in the USA and other countries. PRISM
Sena
, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™,
3S
, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro® are trademarks of Sena Technologies, Inc. or
SR10 its subsidiaries. These trademarks may not be used without the express permission of Sena.
®
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc.
GoPro
(“Sena”) is not afliated with Woodman Labs. The Sena Bluetooth Pack for GoPro
specially designed and manufactured by Sena Technologies, Inc. for the GoPro
®
is an aftermarket accessory
®
Hero3 allowing for Bluetooth
capabilities.
®
The Bluetooth
word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Sena is
under license. Other trademarks and tradenames are those of their respective owners.
, 20S™,
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CONTENTS
1. INTRODUCTION ..................................................... 5
2. PACKAGE CONTENTS .......................................... 6
3. GETTING STARTED .............................................. 7
3.1 Wearing the Sena Expand ..................................7
3.2 Installing the Microphone Windscreen ................. 8
3.3 Powering On ........................................................ 8
3.4 Powering Off.........................................................8
3.5 Volume Adjustment ..............................................8
3.6 Function Priority ................................................... 9
3.7 Charging .............................................................. 9
3.8 Low Battery Warning .......................................... 10
3.9 Checking the Battery Level ................................ 10
3.10 Fault Reset ......................................................... 10
4. CONFIGURATION SETTING ............................... 11
4.1 Mobile Phone Pairing ......................................... 12
4.2 Multipoint Pairing ............................................... 12
4.3 Phone Selective Pairing ..................................... 12
4.4 Media Selective Pairing ..................................... 13
4.5 Assigning Speed Dial ....................................... 13
4.6 Enabling/Disabling Voice Prompts .....................14
4.7 Enabling/Disabling Advanced Noise Control™ .... 14
4.8 Delete All Bluetooth Pairing Information ............ 14
4.9 Reset to Factory Default Setting ........................ 15
4.10 Exit Voice Conguration Menu ...........................15
5. PAIRING THE EXPAND WITH BLUETOOTH DEVICES
5.1 Mobile Phone Pairing ......................................... 16
5.2 Multipoint Pairing ............................................... 16
5.3 Bluetooth Stereo Device Pairing ........................17
5.4 Pairing with the Sena SR10 Bluetooth Two-way
.............................................................. 16
Radio Adapter .................................................... 17
6. PAIRING WITH SELECTIVE PROFILE: HFP OR
A2DP STEREO ..................................................... 19
6.1 Phone Selective Pairing: HFP for Phone Call
Only ................................................................... 19
6.2 Media Selective Pairing: A2DP Stereo Music
Only ................................................................... 19
7. STEREO MUSIC ................................................... 20
8. MOBILE PHONE CALL MAKING AND ANSWERING
8.1 Mobile Phone Call Making and Answering ........ 20
8.2 Speed Dialing .................................................... 21
........................................................ 20
9. INTERCOM ........................................................... 22
9.1 Pairing with Other Sena Expand Headsets for
Intercom Conversation ....................................... 22
9.2 Pairing with Other Sena Headset Models for
Intercom Conversation ....................................... 23
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9.3 Two-way Intercom .............................................. 24
9.4 Three-way Intercom ...........................................26
9.5 Four-way Intercom..............................................28
9.6 Intercom Failure .................................................29
9.7 Intercom Reconnection ...................................... 29
10. MUSIC SHARING ................................................. 30
11. UNIVERSAL INTERCOM ...................................... 30
11.1 Universal Intercom Pairing ................................. 30
11.2 Two-way Universal Intercom .............................. 31
11.3 Three-way Universal Intercom ...........................31
11.4 Four-way Universal Intercom..............................32
12. FIRMWARE UPGRADE ........................................ 35
13. SENA BLUETOOTH CONNECTION CASE STUDIES
Case 1 ................................................................... 35
Case 2 ................................................................... 36
Case 3 ................................................................... 36
............................................................... 35
14. OPERATION QUICK REFERENCE ..................... 37
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement ................................... 38
FCC RF Exposure Statement .................................. 38
FCC Caution ........................................................... 38
CE Declaration of Conformity ................................39
Industry Canada Statement ..................................39
Bluetooth License .................................................. 39
WEEE (Waste Electrical and Electronic Equipment) ...40
.......... 38
SAFETY INFORMATION ........................................... 40
Product Storage and Management ........................ 40
Product Use ............................................................ 41
Battery ....................................................................41
PRODUCT WARRANTY AND DISCLAIMER ............. 42
Limited Warranty .................................................... 42
Warranty Exclusions ............................................... 44
Warranty Service .................................................... 45
Return for Full Refund ............................................46
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1. INTRODUCTION

The Sena Expand is a Bluetooth Stereo headset with long-range Bluetooth intercom designed
specically for outdoor sports activities. With the
Sena Expand, you can listen to stereo music, call handsfree on their Bluetooth mobile phone, and have intercom conversations in full duplex with up to four companions. Also, the easy-to-access and intuitive headset makes the Sena Expand a perfect companion for outdoor sports.
The Sena Expand is compliant with Bluetooth
3.0 supporting the following proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution Prole (A2DP), and Audio Video Remote Control Prole (AVRCP). Please check with the
manufacturers of other devices to determine their compatibility with this headset. Please read this user’s guide carefully before using the headset. Also check www.sena.com for the latest version of the user’s guide and additional information related to Sena Bluetooth products.
The Sena Expand features:
• Bluetooth 3.0
• Stable and secure t for active condition
• Durable, sweat and water resistant for active condition
• Advanced Noise Control™
Long-range Bluetooth intercom up to 300 meters (330 yards)*
• Four-way conference intercom
• Universal Intercom™
• Multipoint Bluetooth for dual mobile phone
• Crystal clear and natural sound quality
• Voice prompts
• Bluetooth stereo headset for Bluetooth audio devices
such as MP3 players
• Bluetooth music playback control by AVRCP
• Rich sound level with integrated audio booster
• Bluetooth handsfree for Bluetooth mobile phones
• Individual volume control for each audio source
• Firmware upgradeable
• Peace of mind – thanks to the two-year warranty
Key Specications:
• Bluetooth 3.0
• Supporting proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution Prole (A2DP), Audio Video Remote Control Prole (AVRCP)
* in open terrain
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2. PACKAGE CONTENTS

Headset
Center Button
• Play and pause Bluetooth stereo device
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Enter configuration menu
• Enter phone pairing mode
• Enter intercom pairing mode
Speakers
Microphone
Speakers
Status LED
<Left side>
<Right side>
Charging LED
(+) Button / (-) Button
• Volume adjustment
• Navigate through configuration menu
• MP3 Track-forward and track-back
DC Power Charging & Firmware Upgrade Port
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USB Power & Data Cable
Speaker Pads
Microphone Windscreens

3. GETTING STARTED

3.1 Wearing the Sena Expand
Proper t on your ear and head is important both for
comfort and optimal noise-reduction performance. The speaker with microphone should be placed on the left ear. Then you can place earhooks over ears and pull the microphone in toward your lips as positioning the microphone with its talk side facing in as shown below.
<Left Side> <Right Side>
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3.2 Installing the Microphone Windscreen

The microphone windscreen helps you to cut down incoming microphone wind noise by protecting the microphone from the wind and provide clearer voice audio sound under the circumstances where the winds be very strong. Insert the microphone windscreen at the end of the left side of the microphone as shown below.

3.3 Powering On

Press and hold the Center Button and the (+) Button at the same time for 1 second to power on. The blue LED turns on and you will hear ascending beeps and “Hello”.

3.4 Powering Off

Press the Center Button and the (+) Button simultaneously (you don’t need to press and hold in order for the system to power off). The red LED turns on for about 2 seconds until it turns off completely and you will hear “Goodbye” and descending beeps.

3.5 Volume Adjustment

You can easily adjust the volume by pressing the (+) Button or the (-) Button. You will hear a beep when the volume reaches maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you turn the headset off and on. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume when you hear Bluetooth MP3 music. So you can always maintain the preferred optimum volume level for each audio source.
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3.6 Function Priority

The Sena Expand operates in the following order of priority:
(highest
) Mobile phone, Intercom, Music sharing by Bluetooth stereo music, (lowest) Bluetooth stereo music
A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by an intercom call, and intercom conversation is interrupted by an incoming mobile phone call.

3.7 Charging

The charging LED beside the charging port turns red while charging, and turns to blue when the headset is fully charged. It takes about 2.5 hours to be completely charged. You can use the Sena Expand while it is charging.
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3.8 Low Battery Warning

When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid­tone triple beeps and a voice prompt, “Low battery”.

3.9 Checking the Battery Level

You can check the battery level in two different ways when the headset is powering on.
3.9.1 LED Indicator
When the headset is powering on, the red LED
ashes rapidly indicating the battery level.
4 ashes = High, 70~100% 3 ashes = Medium, 30~70% 2 ashes = Low, 0~30%
3.9.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and the (+) Button simultaneously for several seconds until you hear high tone triple beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear the voice prompt giving the battery level indication.

3.10 Fault Reset

When the Sena Expand is not working properly or is faulty for any reason, you may reset it by pushing the pinhole reset button at the back of the headset main unit.
1. Rotate the speaker pad of the left headset counter­clockwise to detach it.
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2. Insert a paper clip into the reset pin-hole and press the reset button for a second using light pressure. The Sena Expand will be switched off, and you have to turn the system back on and try again. However, this will not restore the headset to the factory default settings.

4. CONFIGURATION SETTING

You can set the conguration of the Sena Expand by
the voice menu instructions as below.
1. To enter the voice conguration menu, press and
hold the Center Button for 12 seconds until the LED shows solid blue and you hear high tone double beeps. You will also hear the voice prompt, “Conguration menu”.
2. Press the (+) Button or (-) Button to navigate between the menus. You will hear voice prompts for each menu item as below.
3. You can enable / disable a feature or execute a command by pressing the Center Button.
4. If you want to exit conguration immediately, press
and hold the (+) Button or (-) Button until you hear the voice prompt, “Exit conguration”, then press the Center Button.
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The voice prompt for each menu item is as follows:
(1) Phone pairing (6) Voice prompt (2) Multipoint pairing (7) Noise control (3) Phone selective pairing (8) Delete all pairings (4) Media selective pairing (9) Factory reset (5) Speed dial (10) Exit conguration
Phone pairing
Multipoint pairing
Phone selective pairing
Media Selective pairing
Speed Dial
Voice prompt
Exit configuration
Factory reset
Delete all pairings
Noise control

4.1 Mobile Phone Pairing

Voice Prompt
Factory Default N/A
“Phone pairing”
To go into mobile phone pairing mode, press the (+) Button or the (-) Button until you hear the voice prompt, “Phone pairing”. Please refer to section 5.1 for details on mobile phone pairing. If you press the (+) or (-) Button, you can exit from the phone pairing mode.
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4.2 Multipoint Pairing

Voice Prompt
Factory Default N/A
“Multipoint pairing”
To go into multipoint pairing mode, press the (+) Button or the (-) Button until you hear the voice prompt, “Multipoint pairing”. Please refer to section
5.2 for details on multipoint pairing. If you press the (+) or (-) Button, you can exit from the multipoint pairing mode.

4.3 Phone Selective Pairing

Voice Prompt
Factory Default N/A
“Phone selective pairing”
To go into phone selective pairing mode, press the (+) Button or the (-) Button until you hear the voice prompt, “Phone selective pairing”. Please refer to section 6.1 for more details on phone selective pairing. If you press the (+) or (-) Button, you can exit from the phone selective pairing mode.
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4.4 Media Selective Pairing

Voice Prompt
Factory Default N/A
“Media selective pairing”
To go into media selective pairing mode, press the (+) Button or the (-) Button until you hear the voice prompt, “Media selective pairing”. Please refer to section 6.2 for more details on media selective pairing. If you press the (+) or (-) Button, you can exit from the media selective pairing mode.

4.5 Assigning Speed Dial

Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Speed dial”
1. To assign a phone number as a speed dial, tap the (+) Button or the (-) Button until you hear a voice prompt, “Speed dial”.
2. Tap the Center Button, and you will hear a voice prompt, “Speed dial one” and “Phone connected”.
3. Tap the (+) Button or the (-) Button to select one of three speed dial numbers and you hear a voice prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you will hear a voice prompt, “Save speed dial (#)”. The phone number is automatically assigned to the selected speed dial number. Then the phone call will hang up before being connected.
5. To exit the menu, tap the (+) Button or the (-) Button until you hear a voice prompt, “Cancel”,
and tap the Center Button to conrm. You will then
hear a voice prompt, “Cancel”. If any button is not pressed within 1 minute, the Sena Expand will exit
the conguration menu and go back to stand-by
mode.
Note:
1. After assigning a phone number to one of three speed dials, you can continually assign another phone number to the rest of two speed dials.
2. You can assign phone numbers to speed dials in your PC. Please visit the Sena Bluetooth web site at www.sena.com for more information.
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4.6 Enabling/Disabling Voice Prompts

Voice Prompt
Factory Default Enable
Enable / Disable Press the Center Button
“Voice prompt”
You can disable voice prompts by conguration
setting, but the following voice prompts are always on.
- Voice prompts for conguration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset

4.7 Enabling/Disabling Advanced Noise Control™

Voice Prompt
Factory Default Enable
Enable / Disable Press the Center Button
“Noise control”
When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.
Note:
If you use your Sena Expand with the Bluetooth Audio Pack for GoPro or Prism, you can enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.

4.8 Delete All Bluetooth Pairing Information

Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Delete all pairings”
To delete all Bluetooth pairing information on the Sena Expand, press the (+) Button or the (-) Button until you hear the voice prompt, “Delete all pairings”.
Press the Center Button to conrm.
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4.9 Reset to Factory Default Setting

Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Factory reset”
To restore factory default settings on the Sena Expand, press the (+) Button or the (-) Button until you hear the voice prompt, “Factory reset”. Press the
Center Button to conrm. The Sena Expand powers
off with a voice prompt, “Headset reset, goodbye”.
4.10 ExitVoiceCongurationMenu
Voice Prompt
Factory Default N/A
Execute Press the Center Button
“Exit conguration”
To exit voice conguration menu and get back to
stand-by mode, press the (+) Button or (-) Button until you hear the voice prompt, “Exit conguration”.
Press the Center Button to conrm.
Press (+) Button or
(-) Button
Phone Pairing None
Multipoint Pairing None
Phone Selective Pairing None
Media Selective Pairing None
Speed Dial Execute
Voice prompt Enable/Disable
Advanced Noise Control Enable/Disable
Delete All Pairings Execute
Factory Reset Execute
Exit Conguration Execute
Voice Conguration Menu & Button Operations
Press Center Button
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