Sena 5S User guide

SENA

MOTORCYCLE BLUETOOTH®

COMMUNICATION SYSTEM

Version 1.1.0

USER’S GUIDE

ENGLISH

LEGEND:

TAP

1x

ROTATE

L

ROTATE

L

Tap button/Jog Dial the

specified number of times

ROTATE

ROTATE

R

R

ROTATE

ROTATE

Rotate Jog Dial clockwise (right) or

counterclockwise (left).

Rotate while Pressing Jog Dial clockwise (right) or

counterclockwise (left).

“Hello”

HOLD

Press and Hold button/Jog

Dial for the specified amount

10s

of time

Audible prompt

TABLE OF CONTENTS

1. ABOUT THE MOTORCYCLE
BLUETOOTH COMMUNICATION SYSTEM 6

1.1 Product Details 6

1.1.1 Headset Main Unit 6

1.1.2 LCD Display 6

1.2 Package Contents 7

2. INSTALLING THE HEADSET ON YOUR HELMET 8

2.1 Helmet Installation 8

2.1.1 Using the Clamp Unit 8

2.1.2 Using the Glued Surface Mounting Plate 9

2.2 Installing the Speakers 9

2.3 Installing the Microphone 10

2.3.1 Installing the Attachable Boom Microphone 10

2.3.2 Installing the Wired Microphone 12

3. GETTING STARTED 14

3.1 Buttons 14

3.2 Downloadable Sena Software 14

3.2.1 Sena Utility App 14

3.2.2 Sena Device Manager 14

3.3 Powering On and Off 15

3.4 Charging 15

3.5 Checking the Battery Level 15

3.6 Volume Adjustment 16

4. PAIRING THE HEADSET WITH OTHER
BLUETOOTH DEVICES 17

4.1 Phone Pairing 17

4.1.1 Initially Pairing the 5S 17

4.1.2 Pairing When the 5S is Turned Off 18

4.1.3 Pairing When the 5S is Turned On 19

TABLE OF CONTENTS CONTINUED

4.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10 20

4.3 Advanced Selective Pairing: Hands-Free or
A2DP Stereo 21

4.3.1 Phone Selective Pairing - Hands-Free Profile 21

4.3.2 Media Selective Pairing - A2DP Profile 22

4.4 GPS Pairing 23

5. MOBILE PHONE USAGE 24

5.1 Making and Answering Calls 24

5.2 Speed Dialing 24

5.2.1 Assigning Speed Dial Presets 24

5.2.2 Using Speed Dial Presets 25

6. STEREO MUSIC 27

6.1 Playing Music with Bluetooth Devices 27

6.2 Music Sharing 28

7. BLUETOOTH INTERCOM 29

7.1 Intercom Pairing 29

7.2 Two-Way Intercom 30

7.3 Universal Intercom 31

8. VOICE COMMAND 32

9. FUNCTION PRIORITY AND FIRMWARE
UPGRADES 34

9.1 Function Priority 34

9.2 Firmware Upgrades 34

TABLE OF CONTENTS CONTINUED

10. CONFIGURATION SETTING 35

10.1 Headset Configuration Setting 35

10.1.1 Delete All Pairings 35

10.1.2 Remote Control Pairing 36

10.2 Software Configuration Setting 36

10.2.1 Speed Dial 36

10.2.2 Unit Language 36

10.2.3 Audio Equalizer (Default: Off) 36

10.2.4 VOX Phone (Default: Enable) 37

10.2.5 VOX Intercom (Default: Disable) 37

10.2.6 Audio Source Priority (Default: Intercom) 37

10.2.7 Audio Multitasking™ (Default: Disable) 38

10.2.8 Background Volume (Default: Level 5) 39

10.2.9 HD Intercom (Default: Enable) 39

10.2.10 HD Voice (Default: Enable) 39

10.2.11 Sidetone (Default: Disable) 39

10.2.12 Voice Prompt (Default: Enable) 40

10.2.13 Advanced Noise Control™ (Default: Enable) 40

11. TROUBLESHOOTING 41

11.1 Fault Reset 41

11.2 Factory Reset 42

1. ABOUT THE MOTORCYCLE
BLUETOOTH COMMUNICATION
SYSTEM

1.1 Product Details

1.1.1 Headset Main Unit

DC Power Charging & Firmware Upgrade Port

LCD Display

Jog Dial

Speaker and Microphone Port

1.1.2 LCD Display

Status

Phone Button

Battery Indicator

Active Function

5S Motorcycle Bluetooth® Communication System | 6

1 ABOUT THE MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM

1.2 Package Contents

Headset Main Unit Clamp Unit

Speakers Speaker Pads

Glued Surface

Mounting Plate

Hook and Loop

Fasteners for Speakers

Wired Boom

Microphone

Boom

Microphone Holder

Microphone

Sponges

Hook and Loop

Fastener for Holder

Hook and Loop Fastener

for Boom Microphone

Wired Microphone

Hook and Loop Fastener

for Wired Microphone

USB Power &

Allen Wrench

Data Cable (USB-C)

5S Motorcycle Bluetooth® Communication System | 7

2. INSTALLING THE HEADSET ON YOUR
HELMET

2.1 Helmet Installation

2.1.1 Using the Clamp Unit

1. Loosen the two screws on the back plate of the clamp unit with the

included Allen wrench.

1

2. Insert the back plate of the clamp unit between the internal padding

and external shell of the left side of the helmet.

2

3. Tighten the two screws until the clamp unit is fastened firmly to the

helmet.

2

1

4. Attach the main unit to the clamp unit until you hear a click.

5S Motorcycle Bluetooth® Communication System | 8

2 INSTALLING THE HEADSET ON YOUR HELMET

2.1. 2 Using the Glued Surface Mounting Plate

If you cannot install the clamp unit on the helmet, you can use the glued
surface mounting plate to attach the clamp unit to the surface of the
helmet.

1. Attach adhesive tape of the glued surface mounting plate to the

helmet.

2. Make sure that the glued surface mounting plate sticks on the helmet

firmly. Maximum adhesion occurs after 24 hours.

3. Attach the main unit to the glued surface mounting plate until you

hear a click.

2.2 Installing the Speakers

1. Attach the hook and loop fasteners for speakers to ear pockets inside

the helmet.

5S Motorcycle Bluetooth® Communication System | 9

2 INSTALLING THE HEADSET ON YOUR HELMET

2. Attach the speakers to the hook and loop fasteners for speakers

inside the helmet.

Note: If the helmet has deep ear pockets, you can use the speaker
pads to bring the speakers closer to your ears.

2.3 Installing the Microphone

2.3.1 Installing the Attachable Boom Microphone

1. Attach the hook and loop fastener for attachable boom microphone

on the inside surface of the left external shell.

2. Attach the attachable boom microphone’s mounting plate to the

hook and loop fastener.

3. Adjust the head of the microphone so that the tab is facing away from

your mouth.

Tab

5S Motorcycle Bluetooth® Communication System | 10

2 INSTALLING THE HEADSET ON YOUR HELMET

4. Align the arrows on the microphone and speaker cables and insert

the microphone cable into the speaker cable.

5. Insert the speaker connector into the speaker port to connect it to

the main unit.

6. Close the cover of the speaker cable to lock the cable to the port.

Note: You can use the boom microphone holder after attaching
the hook and loop fastener for boom microphone holder on it to
ensure secure installation.

5S Motorcycle Bluetooth® Communication System | 11

2 INSTALLING THE HEADSET ON YOUR HELMET

2.3.2 Installing the Wired Microphone

If you have a full face helmet, you can use the wired microphone.

1. Attach the included hook and loop fastener for wired microphone to

the inside of the helmet’s chin guard.

2. Attach the wired microphone to the hook and loop fastener for wired

microphone.

3. Align the arrows on the microphone and speaker cables and insert

the microphone cable into the speaker cable.

4. Insert the speaker connector into the speaker port to connect it to

the main unit.

5S Motorcycle Bluetooth® Communication System | 12

2 INSTALLING THE HEADSET ON YOUR HELMET

5. Close the cover of the speaker cable to lock the cable to the port.

5S Motorcycle Bluetooth® Communication System | 13

3. GETTING STARTED

3.1 Buttons

P

Phone Button

Jog Dial

3.2 Downloadable Sena Software

3.2 .1 Sena Utility App

By simply pairing your phone with your headset, you can use the Sena
Utility App for quicker and easier set up and management.

• Download

- Android: Google Play Store > Sena Utility

- iOS: App Store > Sena Utility

3.2.2 Sena Device Manager

The Sena Device Manager allows you to upgrade the firmware
and configure its settings directly from your PC or Apple computer.
Download the Sena Device Manager from sena.com.

Click Here to Visit sena.com

5S Motorcycle Bluetooth® Communication System | 14

3 GETTING STARTED

3.3 Powering On and Off

Powering On

=

P

=

READY

3.4 Charging

HOLD

1s

Powering Off

=

P

=

TAP

1x

GOOD BYE

Charging the Headset

DC Power Charging &

Firmware Upgrade Port

The headset will be fully
charged in about 1.5 hours.
(The charging time may vary
depending on the charging
method.)

Note:

• Any 3rd party USB charger can be used with Sena products if the
charger is approved by either the FCC, CE, or IC.

• The 5S is compatible with 5 V input USB-charged devices only.

3.5 Checking the Battery Level

LCD Display

Battery

Indicator

READY

Note: When the battery is low while in use, you will hear a voice
prompt saying “Low battery”.

=

High

=

Medium

=

Low

=

Extremely Low

5S Motorcycle Bluetooth® Communication System | 15

3 GETTING STARTED

3.6 Volume Adjustment

You can raise or lower the volume by rotating the Jog Dial clockwise
or counterclockwise. Volume is set and maintained independently at
different levels for each audio source (i.e., phone, intercom), even when
the headset is rebooted.

Volume Up

=

=

VOLUME

BAR

ROTATE

R

Volume Down

ROTATE

=

L

5S Motorcycle Bluetooth® Communication System | 16

4. PAIRING THE HEADSET WITH OTHER
BLUETOOTH DEVICES

When using the headset with other Bluetooth devices for the first time,
they will need to be “paired.” This enables them to recognize and
communicate with one another whenever they are within range.

The headset can pair with multiple Bluetooth devices such as a mobile
phone, GPS, MP3 player or Sena SR10 Two-Way Radio Adapter via

Mobile Phone Pairing, Second Mobile Phone Pairing and GPS
Pairing. The headset can also be paired with up to three other Sena

headsets.

Pairs with up to Three Sena Headsets

Also Pairs with:

Mobile

Phone

MP3

Player

Devices

4.1 Phone Pairing

There are three ways to pair the phone.

GPS

Sena

SR10

4.1.1 Initially Pairing the 5S

The headset will automatically enter the phone pairing mode when you
initially turn on the headset or in the following situations:

• Rebooting after executing the Factory Reset feature; or

• Rebooting after executing the Delete All Pairings feature.

5S Motorcycle Bluetooth® Communication System | 17

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

1. Press and hold the Phone Button and Jog Dial for 1 second.

Phone Pairing

HOLD

=

P

1s

“Phone Pairing”

=

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

Note:

• The phone pairing mode lasts for 3 minutes.

• To cancel phone pairing, tap the Phone Button or Jog Dial.

4.1.2 Pairing When the 5S is Turned Off

1. Press and hold the Phone Button and Jog Dial for 3 seconds when

the 5S is turned off.

Phone Pairing

HOLD

=

P

3s

“Phone Pairing”

=

5S Motorcycle Bluetooth® Communication System | 18

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

4.1.3 Pairing When the 5S is Turned On

1. Press and hold the Phone Button for 5 seconds when the 5S is

turned on.

Phone Pairing

HOLD

=

P

5s

“Phone Pairing”

=

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

5S Motorcycle Bluetooth® Communication System | 19

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10

1. Execute Second Mobile Phone Pairing.

Second Mobile Phone Pairing

HOLD

=

5s

P

TAP

1x

“Second mobile

phone pairing”

=

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

5S Motorcycle Bluetooth® Communication System | 20

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.3 Advanced Selective Pairing: Hands-Free or A2DP
Stereo

Phone Pairing allows the headset to establish two Bluetooth profiles:
Hands-Free or A2DP Stereo. Advanced Selective Pairing allows the

headset to separate the profiles to enable connection with two devices.

4.3.1 Phone Selective Pairing - Hands-Free Profile

1. Execute Phone Selective Pairing.

Phone Selective Pairing

HOLD

=

P

5s

P

TAP

1x

“Phone selective pairing”

=

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

5S Motorcycle Bluetooth® Communication System | 21

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.3.2 Media Selective Pairing - A2DP Profile

1. Execute Media Selective Pairing.

Media Selective Pairing

HOLD

=

P

5s

TAP

1x

“Media selective pairing”

=

2. With your mobile phone in Bluetooth-pairing mode, select Sena 5S

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

=

PIN

NUMBER

5S Motorcycle Bluetooth® Communication System | 22

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.4 GPS Pairing

1. Execute GPS Pairing.

GPS Pairing

HOLD

=

5s

=

P

TAP

1x

“Second mobile

phone pairing”

TAP

P

1x

“GPS pairing”

2. With your Bluetooth device on the GPS navigation screen, select

Sena 5S in the list of devices detected.

3. If your Bluetooth device asks for a PIN, enter 0000.

=

PIN

NUMBER

Note: If you pair your GPS device via GPS Pairing, its instruction

will not interrupt your intercom conversations, but overlay with
them. Bluetooth intercom conversations will be interrupted by GPS
instructions.

5S Motorcycle Bluetooth® Communication System | 23

5. MOBILE PHONE USAGE

5.1 Making and Answering Calls

LCD Display

Call Status

010 1234 5678

=

Incoming Call

=

Outgoing call

=

On the Phone Call

=

Reject a call

Answer a Call

or

=

P

1x

Make Call with Voice Dialer

TAP

1x

=

P

=

TAP

Reject a Call

=

End a Call

=

HOLD

2s

TAP

P

1x

or

HOLD

2s

Note: If you have a GPS device connected, you will not hear its voice
navigations during a phone call.

5.2 Speed Dialing

5.2 .1 Assigning Speed Dial Presets

Speed Dial Presets could be assigned in the settings menu, accessible
through Sena Device Manager or Sena Utility App.

5S Motorcycle Bluetooth® Communication System | 24

5 MOBILE PHONE USAGE

5.2.2 Using Speed Dial Presets

1. Enter into the Speed Dial menu.

Enter Speed Dial Mode

TAP

2x

=

P

“Speed dial”

=

2. Navigate between the Speed Dial Preset.

Navigate Forward or Backward through Speed Dial Preset Numbers

LAST

NUMBER

REDIAL

SPEED
DIAL 2

=

=

=

ROTATE

R

2

or

=

ROTATE

L

=

1

SPEED
DIAL 1

=

3

SPEED
DIAL 3

CANCEL

=

CANCEL

5S Motorcycle Bluetooth® Communication System | 25

5 MOBILE PHONE USAGE

3. Call one of your Speed Dial Presets.

Call a Speed Dial Preset Number

TAP

1x

=

P

“Speed dial (#)”

4. Redial the last number called.

Redial Last Number

TAP

1x

=

P

“Last number redial”

5S Motorcycle Bluetooth® Communication System | 26

6. STEREO MUSIC

6.1 Playing Music with Bluetooth Devices

1. Play or pause music.

Play/Pause Music

HOLD

=

“[Beep, Beep]”

1s

=

PLAY

2. Adjust the volume.

Volume Up/Down

ROTATE

=

R

3. Track forward or back.

Track Forward/Backward

ROTATE

=

R

or

or

=

PAUSE

ROTATE

=

L

ROTATE

=

L

5S Motorcycle Bluetooth® Communication System | 27

6 STEREO MUSIC

6.2 Music Sharing

You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press the Jog Dial for 1 second
during an intercom conversation until you hear a double beep. To track
forward or track back, rotate while pressing the Jog Dial clockwise or

counterclockwise.

Music Sharing On/Off

HOLD

=

1s

“[Beep, Beep]”

=

Note:

• Both you and your intercom friend can remotely control music
playback such as track forward and track back.

• Music sharing will be paused when you are using your mobile
phone or listening to GPS instructions.

• When Audio Multitasking is enabled, if an intercom call is made
when you are listening to music, music sharing will not work.

5S Motorcycle Bluetooth® Communication System | 28

7. BLUETOOTH INTERCOM

7.1 Intercom Pairing

Up to three people can communicate via intercom with the headset
simply by pairing their headsets.

Pairing with Intercom Friends

A

B C

D

1. Press and hold the Jog Dials of two headsets for 5 seconds until you
hear a voice prompt, “Intercom pairing”.

Pairing Headset A with Headset B

A

YOU

HOLD

and

=

B

5s

YOU

or

A

“Intercom pairing”

=

TAP

=

1x

B

5S Motorcycle Bluetooth® Communication System | 29

7 BLUETOOTH INTERCOM

2. Repeat step 1 to pair with Intercom Friends C & D.

Last-Come, First-Served

A B

YOU Intercom

Friend 1

A C B

YOU Intercom

Friend 1

A D C B

YOU Intercom

Friend 1

Intercom

Friend 2

Intercom

Friend 2

Intercom Conversation with
Intercom Friend

=

FRIEND B

Intercom

Friend 3

7. 2 Two-Way Intercom

You can start or end an intercom conversation with an Intercom Friend
by tapping the Jog Dial.

1. Tap once for Intercom Friend 1.

Start/End with Intercom Friend 1

D

=

2. Tap twice for Intercom Friend 2.

Start/End with Intercom Friend 2

TAP

1x

C

=

TAP

2x

3. Tap three times for Intercom Friend 3.

Start/End with Intercom Friend 3

B

=

TAP

3x

5S Motorcycle Bluetooth® Communication System | 30

7 BLUETOOTH INTERCOM

7.3 Universal Intercom

Universal Intercom allows you to have two-way intercom conversations

with users of non-Sena Bluetooth headsets. You can pair your headset
with only one non-Sena headset at a time. The intercom distance
depends on the performance of the Bluetooth headset to which it is
connected. When a non-Sena Bluetooth headset is paired with the
Sena headset, if another Bluetooth device is paired via Second Mobile
Phone Pairing, it will be disconnected.

1. Execute Universal Intercom in the Headset Configuration Menu.

Access Universal Intercom in the Configuration Menu

HOLD

=

10s

“Configuration menu”

=

=

ROTATE

R

“Universal intercom pairing”

=

TAP

1x

=

P

2. Put the non-Sena Bluetooth headset in Pairing Mode. The headset
will automatically pair with a non-Sena Bluetooth headset.

5S Motorcycle Bluetooth® Communication System | 31

8. VOICE COMMAND

The Voice Command of the headset allows you to operate certain
operations by simply using your voice. You can control the headset
completely hands-free using the voice recognition. Multi-language
Voice Command supports English, French, German, Spanish, Italian,

Chinese, Japanese, and Russian.

Speak a Voice Command List

Mode Status Function Voice Command

Check battery "Hey Sena, Check Battery"

Volume Up “Hey Sena, Volume Up”

Standby/
Bluetooth
Intercom/
Music

Standby/
Bluetooth
Intercom

Music

Volume Down “Hey Sena, Volume Down”

Phone Pairing “Hey Sena, Phone Pairing”

Bluetooth Intercom Pairing “Hey Sena, Pairing Intercom”

Start/End each

Bluetooth Intercom

Play Music “Hey Sena, Play Music”

Next Track “Hey Sena, Next”

Previous Track “Hey Sena, Previous”

“Hey Sena, Intercom

[one, two, three]”

Pause Music “Hey Sena, Stop Music”

Answer an Incoming Call “Answer”

Ignore an Incoming Call “Ignore”

5S Motorcycle Bluetooth® Communication System | 32

8 VOICE COMMAND

Note:

• You can set a language to another language by using the Unit
Language feature on the Sena Utility App.

• If you set a language that does not support voice commands, the
voice command will works only with English commands.

• You can see the another language’s voice command list on the
Sena Utility App.

• Voice command performance may vary based on the
environmental conditions including riding speed, helmet type
and ambient noise. To improve the performance, minimize wind
noise on the microphone by using a large microphone sponge and
closing the visor.

5S Motorcycle Bluetooth® Communication System | 33

9. FUNCTION PRIORITY AND
FIRMWARE UPGRADES

9.1 Function Priority

The 5S operates in the following order of priority:

(highest) Mobile phone

Intercom

Music sharing via Bluetooth stereo music

(lowest) Bluetooth stereo music

A lower priority function is always interrupted by a higher priority
function.

Note: If you select music as the audio source priority, the order of
priority will change as below:

(highest) Mobile phone

Bluetooth stereo music

Intercom

(lowest) Music sharing via Bluetooth stereo music

9.2 Firmware Upgrades

The headset supports firmware upgrades. You can upgrade the firmware
using the Sena Device Manager. Please visit sena.com to check for the
latest software downloads.

Click Here to Visit sena.com

5S Motorcycle Bluetooth® Communication System | 34

10. CONFIGURATION SETTING

10.1 Headset Configuration Setting

Access the Configuration Menu

HOLD

=

10s

=

Execute Menu Options

TAP

1x

=

P

Navigate Between Menu Options

ROTATE

=

R

ROTATE

=

L

Headset Configuration Menu

Voice Configuration Menu Tap the Phone Button

Delete All Pairings Execute

Remote Control Pairing Execute

Universal Intercom Pairing Execute

Exit Execute

10.1.1 Delete All Pairings

Delete All Bluetooth Pairing Information stored in the Bluetooth

system.

=

5S Motorcycle Bluetooth® Communication System | 35

10 CONFIGURATION SETTING

10.1.2 Remote Control Pairing

You can remotely control the headset using Sena Remote Control
devices (sold separately).

1. Turn on the headset and the Remote Control device.

2. Execute Remote Control Pairing.

=

3. Enter pairing mode in the Remote Control device. The headset will

automatically connect with the Remote Control device in pairing
mode.

10.2 Software Configuration Setting

You can change the settings of the headset through the Sena Device
Manager or the Sena Utility App.

10.2.1 Speed Dial

Assign phone numbers for speed dialing to make a phone call quickly.

10.2.2 Unit Language

You can select the device language. The selected language is
maintained even when the headset is rebooted.

10.2.3 Audio Equalizer (Default: Off)

You can use the Audio Equalizer to increase/decrease the decibel level
of different frequency ranges of audio.

Balance will adjust all of the frequency ranges to be the same volume
level (0 dB). Bass Boost will increase the bass range of audio (20 Hz ­250 Hz). Mid Boost will increase the mid range of audio (250 Hz - 4 kHz).
Treble Boost will increase the high range of audio (4 kHz - 20 kHz).

5S Motorcycle Bluetooth® Communication System | 36

10 CONFIGURATION SETTING

10.2.4 VOX Phone (Default: Enable)

If this feature is enabled, you can answer incoming calls by voice. When
you hear a ringtone for an incoming call, you can answer the phone
by saying a word such as “Hello” loudly or by blowing air into the
microphone. VOX phone is temporarily disabled if you are connected
to intercom. If this feature is disabled, you have to tap the Jog Dial or
the Phone Button to answer an incoming call.

10.2.5 VOX Intercom (Default: Disable)

If VOX Intercom is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want
to start intercom, say a word such as “Hello” loudly or blow air into
the microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an intercom
conversation by tapping the Jog Dial, you have to terminate the
intercom conversation manually. However, if you start the intercom
by voice and end it manually by tapping the Jog Dial, you will not be
able to start intercom by voice temporarily. In this case, you have to
tap the Jog Dial to restart the intercom. This is to prevent repeated
unintentional intercom connections by strong wind noise. After
rebooting the headset, you can start the intercom by voice again.

10.2.6 Audio Source Priority (Default: Intercom)

Audio Source Priority allows you to select the priority between the

intercom and music (which includes GPS app instructions and message
notifications) from a smartphone. If the intercom is selected as the
audio source priority, your music will be interrupted during an intercom
conversation. If music is selected as the audio source priority, intercom
conversations will be interrupted while your music is heard.

Note: Audio Source Priority is active only when Audio Multitasking
is disabled.

5S Motorcycle Bluetooth® Communication System | 37

10 CONFIGURATION SETTING

10.2.7 Audio Multitasking™ (Default: Disable)

Audio Multitasking allows you to hear the audio from two features

simultaneously. When Audio Multitasking is enabled, phone calls,
GPS instructions, and intercom conversations can be overlaid with
audio from the music or GPS app instructions from a smartphone in the
background with reduced volume. Increasing or decreasing the volume
of the audio in the foreground will also increase or decrease the volume
of the overlaid audio in the background. The volume of the foreground
audio can be adjusted using the headset. How much background audio
that is heard can be adjusted using the Sena Device Manager or the
Sena Utility App. HD Intercom, HD Voice, and Audio Source Priority
become disabled temporarily when Audio Multitasking is enabled.

Foreground and Background Combination Table

Foreground* Background**

Model

Phone GPS Intercom Music or Smart Navi

5S

O

A

A

O

O O

O

B

O

B

O O

* Two audio sources in the foreground can be heard simultaneously with

the same volume level.

** Only one background source can be heard at a time while listening to an

audio source in the foreground.

A. GPS instructions can be heard during phone calls and the volume level of

both audio sources can be adjusted using the headset.

B. GPS app directions will be heard in the background during intercom

conversations.

Note:

• Audio Multitasking will be activated during two-way intercom
conversations with a headset that also supports this feature.

• When Audio Multitasking is disabled, the background audio
source will return to its independent volume level.

• Audio Multitasking has limited usage for iOS devices.

• For Audio Multitasking to work properly, you need to power the
headset off and on. Please restart the headset.

• Some GPS devices may not support this feature.

5S Motorcycle Bluetooth® Communication System | 38

10 CONFIGURATION SETTING

10.2.8 Background Volume (Default: Level 5)

The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.

10.2.9 HD Intercom (Default: Enable)

HD Intercom enhances the two-way intercom audio from normal quality

to HD quality. If this feature is disabled, the two-way intercom audio will
change to normal quality.

Note:

• The intercom distance of HD Intercom is relatively shorter than
that of normal intercom.

• HD Intercom will become disabled temporarily when Audio

Multitasking is enabled.

10.2.10 HD Voice (Default: Enable)

HD Voice allows you to communicate in high-definition during phone

calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.

If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations.

Note:

• Refer to the manufacturer of your Bluetooth device that will be
connected to the headset to see if it supports HD Voice.

• HD Voice is active only when Audio Multitasking is disabled.

10.2.11 Sidetone (Default: Disable)

Sidetone is audible feedback of your own voice. It helps you to naturally

speak at the correct level according to varying helmet noise conditions.
If this feature is enabled, you can hear what you are speaking during an
intercom conversation or a phone call.

5S Motorcycle Bluetooth® Communication System | 39

10 CONFIGURATION SETTING

10.2.12 Voice Prompt (Default: Enable)

You can disable voice prompts by software configuration settings, but
the following voice prompts are always on.

- Headset configuration settings menu, battery level indicator, speed
dial

10.2.13 Advanced Noise Control™ (Default: Enable)

When Advanced Noise Control is enabled, the background noise
is reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.

5S Motorcycle Bluetooth® Communication System | 40

11. TROUBLESHOOTING

Please visit sena.com for answers to frequently asked questions. This
detailed online FAQ section deals with troubleshooting, illustrates case
studies and contains tips on using the headset.

Click Here to Visit sena.com

11.1 Fault Reset

When the headset is not working properly, you can easily reset the unit:

1. Locate the pinhole reset button below on the back of the main unit.

2. Gently insert a paperclip into the hole and tap the Fault Reset

Button with light pressure.

=

FAULT
RESET

3. The headset will shut down.

TAP

1x

Note: Fault Reset will not restore the headset to factory default
settings.

5S Motorcycle Bluetooth® Communication System | 41

11 TROUBLESHOOTING

11. 2 Factory Reset

To erase all of your settings and start fresh, the headset can be restored
to factory default settings using the Factory Reset feature.

=

=

P

HOLD

10s

“Factory Reset”

TAP

=

1x

“Headset reset, good-bye”

Note: If you press the Phone Button or do not press the Jog Dial
within 5 seconds, the reset attempt is canceled and the headset
returns to standby mode. You will hear a voice prompt saying
“Canceled”.

5S Motorcycle Bluetooth® Communication System | 42

Copyright © 2021 Sena Technologies, Inc.

All rights reserved.

© 1998–2021 Sena Technologies, Inc. All rights reserved.

Sena Technologies, Inc. reserves the right to make any changes
and improvements to its product without providing prior notice.

Sena™ is a trademark of Sena Technologies, Inc. or its
subsidiaries in the USA and other countries. SF1™, SF2™, SF4™,
SFR™, SRL™, Momentum™, Momentum INC™, Momentum
Lite™, Momentum Pro™, Momentum INC Pro™, Momentum
EVO™, Cavalry™, Latitude SR™, Latitude SX™, Latitude S1™,
30K™, 33i™, 50S™, 50R™, 50C™, 5S™, 20S EVO™, 20S™,
10S™, 10C™, 10C PRO™, ProRide EVO™, 10C EVO™, 10U™,
10Upad™, 10R™, ACS10™, 3S™, 3S PLUS™, SMH5™, SMH5­FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™,
SPH10H-FM™, Savage™, Prism Tube WiFi™, Prism™, Bluetooth
Audio Pack for GoPro

®

, Impulse™, R1™, R1 EVO™, R1 EVO
CS™, R2™, R2 EVO™, R2X™, M1™, M1 EVO™, RUMBA™,
RC1™, RC3™, RC4™, Stryker™, Handlebar Remote™,
Wristband Remote™, PowerPro Mount™, Powerbank™,
FreeWire™, WiFi Docking Station™, WiFi Sync Cable™, WiFi
Adapter™, +mesh™, +Mesh Universal™, MeshPort Blue™,
MeshPort Red™, MeshPort Black™, Econo™, OUTRUSH™,
OUTRUSH R™, OUTSTAR™, OUTSTAR S™, OUTFORCE™,
OUTRIDE™, EcoCom™, Parani A10™, Parani A20™, Parani
M10™, pi™, Snowtalk™, Snowtalk2™, SR10™, SR10i™, SM10™,
SPIDER RT1™, SPIDER ST1™, X1™, X1 Pro™, X1S™, Expand™,
Expand Boom™, Bluetooth Mic & Intercom™, Tufftalk™, Tufftalk
Lite™, Tufftalk M™ are trademarks of Sena Technologies, Inc. or
its subsidiaries. These trademarks may not be used without the
express permission of Sena.

GoPro

®

is a registered trademark of Woodman Labs of San
Mateo, California. Sena Technologies, Inc. (“Sena”) is not
affiliated with Woodman Labs, Inc. The Sena Bluetooth Pack
for GoPro® is an aftermarket accessory specially designed and
manufactured by Sena Technologies, Inc. for the GoPro® Hero3
and Hero4 allowing for Bluetooth capabilities.

The Bluetooth

®

word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by Sena is under
license. iPhone® and iPod® touch are registered trademarks of
Apple Inc.

Address: 152 Technology Drive Irvine, CA 92618

5S Motorcycle Bluetooth® Communication System | 43