Sena 50R User Manual

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SENA

50R

LOW PROFILE MOTORCYCLE BLUETOOTH

COMMUNICATION SYSTEM

WITH MESH INTERCOM™

Version 1.0.1

USER’S GUIDE

ENGLISH

LEGEND:

TAP

Tap button the speciﬁed

number of times

“Hello”

HOLD

10s

Audible prompt

Press and Hold button for

the speciﬁed amount of time

TABLE OF CONTENTS

1. ABOUT THE MOTOrcyclE BlUETOOTH cOMMUnicATiOn SySTEM wiTH MESH inTErcOM™ 7

1.1 Product Details 7

1.1.1 Headset Main Unit 7

1.2 Package Contents 8

2. inSTAlling THE HEAdSET On yOUr HElMET 9

2.1 Installing the Main Unit 9

2.1.1 Using the Hook and Loop Fasteners for Main Unit 9

2.1.2 Using the Double Sided Adhesive Tapes for Main

Unit 10

2.1.3 Using the Clamp for Main Unit 10

2.2 Installing the Speakers 11

2.3 Installing the Microphones 12

2.3.1 Using the Wired Boom Microphone 12

2.3.2 Using the Wired Microphone 14

2.4 External Mesh Intercom Antenna 14

3. gETTing STArTEd 15

3.1 Button 15

3.2 Downloadable Sena Software 15

3.2.1 Sena 50 Utility App 15

3.2.2 Sena Device Manager 16

3.3 Powering On and Off 16

3.4 Charging 16

3.5 Checking the Battery Level 17

3.6 Volume Adjustment 17

4. PAiring THE HEAdSET wiTH OTHEr BlUETOOTH dEvicES 18

4.1 Phone Pairing 18

4.1.1 Pairing When the 50R is Turned Off 18

4.1.2 Pairing When the 50R is Turned On 19

TABLE OF CONTENTS CONTINUED

4.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 20

4.3 Advanced Selective Pairing: Hands-Free or A2DP Stereo 20

4.3.1 Phone Selective Pairing - Hands-Free Proﬁle 21

4.3.2 Media Selective Pairing - A2DP Proﬁle 21

4.4 GPS Pairing 22

5. MOBilE PHOnE USAgE 23

5.1 Making and Answering Calls 23

5.2 Siri and Google Assistant 23

5.3 Speed Dialing 24

5.3.1 Assigning Speed Dial Presets 24

5.3.2 Using Speed Dial Presets 24

6. STErEO MUSic 25

6.1 Playing Music with Bluetooth Devices 25

6.2 Music Sharing 25

7. MESH inTErcOM 27

7.1 What is Mesh Intercom? 27

7.1.1 Open Mesh 28

7.1.2 Group Mesh 29

7.2 Starting Mesh Intercom 29

7.3 Using the Mesh in Open Mesh 29

7.3.1 Channel Setting (Default: channel 1) 30

7.4 Using Mesh in Group Mesh 31

7.4.1 Creating a Group Mesh 31

7.4.2 Joining an Existing Group Mesh 32

7.5 Reset Mesh 34

7.6 Toggling Open Mesh/Group Mesh 34

7.7 Enable/Disable Mic (Default: Enable) 34

TABLE OF CONTENTS CONTINUED

8. BlUETOOTH inTErcOM 35

8.1 Intercom Pairing 35

8.2 Two-Way Intercom 36

8.3 Multi-Way Intercom 37

8.3.1 Starting a Three-Way Intercom Conference 37

8.3.2 Starting a Four-Way Intercom Conference 38

8.3.3 Ending Multi-Way Intercom 39

8.4 Three-Way Conference Phone Call with Intercom Users 39

8.5 Group Intercom 40

8.6 Mesh Intercom Conference with Bluetooth Intercom Participant 41

8.7 Universal Intercom 43

8.8 Mesh Intercom Conference with Two-way Universal Intercom Participant 44

9. USing THE FM rAdiO 45

9.1 FM Radio On/Off 45

9.2 Seek and Save Radio Stations 45

9.3 Scan and Save Radio Stations 46

9.4 Temporary Station Preset 47

9.5 Navigating Preset Stations 47

9.6 Region Selection 47

10. vOicE cOMMAnd 48

11. FUncTiOn PriOriTy And FirMwArE UPgrAdES 50

11.1 Function Priority 50

11.2 Firmware Upgrades 50

TABLE OF CONTENTS CONTINUED

12. CONFIGURATION SETTING 51

12.1 Headset Conﬁguration Setting 51

12.1.1 Delete All Pairings 52

12.1.2 Remote Control Pairing 52

12.2 Software Conﬁguration Setting 52

12.2.1 Speed Dial 52

12.2.2 Channel Setting (Default: channel 1) 52

12.2.3 Unit Language 52

12.2.4 Audio Equalizer (Default: Off) 53

12.2.5 VOX Phone (Default: Enable) 53

12.2.6 VOX Intercom (Default: Disable) 53

12.2.7 VOX Sensitivity (Default: 3) 53

12.2.8 Bluetooth Intercom Audio Multitasking

(Default: Disabled) 54

12.2.9 Intercom-Audio Overlay Sensitivity (Default: 3) 54

12.2.10 Audio Overlay Volume Management

(Default: Disable) 54

12.2.11 HD Intercom (Default: Enable) 55

12.2.12 HD Voice (Default: Enable) 55

12.2.13 Smart Volume Control (Default: Disable) 55

12.2.14 Sidetone (Default: Disable) 55

12.2.15 Voice Prompt (Default: Enable) 56

12.2.16 RDS AF Setting (Default: Disable) 56

12.2.17 FM Station Guide (Default: Enable) 56

12.2.18 Advanced Noise Control™ (Default: Enable) 56

13. TROUBLESHOOTING 57

13.1 Fault Reset 57

13.2 Factory Reset 58

1. ABOUT THE MOTOrcyclE BlUETOOTH cOMMUnicATiOn SySTEM wiTH MESH inTErcOM™

1.1 Product Details

1.1.1 Headset Main Unit

Mesh Intercom Antenna

Status LED

Speaker Connectors

Microphone Connector

Bluetooth Antenna

Mesh Intercom

Button

DC Power Charging & Firmware Upgrade Port

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1 ABOUT THE MOTORCYCLE BLUETOOTH COMMUNICATION SYSTEM WITH MESH INTERCOM™

1.2 Package Contents

Headset

Main Unit

Wired Boom

Microphone

Clamp

Wired

Microphone

Hook and Loop

Fasteners for

Main Unit

Hook and Loop

Fastener for

Boom

Microphone

Double Sided

Adhesive Tapes

for Main Unit

Hook and

Loop Fastener

for Wired

Microphone

Sponges

Boom Microphone

Holder

Speakers Speaker Pads

Hook and Loop

Fastener for Holder

USB Power &

Data Cable

(USB-C)

Hook and Loop

Fasteners for

Speakers

WiFi Adapter

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2. InstallIng the headset on Your helmet

2.1 Installing the Main Unit

2.1.1 Using the Hook and Loop Fasteners for Main Unit

1. Clean the area on the left side of the helmet where you will attach the

hook and loop fasteners for main unit with a moistened towel and dry thoroughly.

2. Peel off the cover of the adhesive tape of the loop fastener for main

unit and attach it to the helmet.

3. Peel off the cover of the adhesive tape of the hook fastener for main

unit and attach it to the back plate of the main unit.

4. Attach the main unit using the hook and loop fasteners that you

ﬁtted. Make sure that the main unit is ﬁrmly attached to the helmet.

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2 INSTALLING THE HEADSET ON YOUR HELMET

2.1. 2 Using the Double Sided Adhesive Tapes for Main Unit

If you cannot attach the hook and loop fasteners to the helmet, you can use double sided adhesive tape.

1. Clean the area on the left side of the helmet where you will attach

the double sided adhesive tapes with moistened towel and dry thoroughly.

2. Peel off the cover from one side of the double sided adhesive tapes

for main unit and attach it to the back plate of the main unit.

3. Peel off the cover from the other side of the double sided adhesive

tapes and attach the main unit on the left side of your helmet.

4. Make sure that the main unit sticks on the helmet ﬁrmly. Maximum

adhesion occurs after 24 hours.

Caution: Sena recommends using the hook and loop fasteners for main unit. The double sided adhesive tape is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.

2.1.3 Using the Clamp for Main Unit

1. Clean the area on the back plate of clamp where you will attach the double sided adhesive tapes with moistened towel and dry thoroughly.

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2 INSTALLING THE HEADSET ON YOUR HELMET

2. Peel off the cover from one side of the double sided adhesive tapes for main unit and attach it to the back plate of the main unit.

3. Insert the back plate of the clamp between the internal padding and external shell on the left side of the helmet.

2.2 Installing the Speakers

1. Peel off each cover of the hook and loop fasteners for speakers to expose the adhesive surface. Then, attach the fasteners to the ear pockets inside the helmet.

2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet.

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2 INSTALLING THE HEADSET ON YOUR HELMET

3. Align the arrows on the main unit and speaker cables and insert speaker cables into each speaker connector.

Note:

• The cable for the speakers has two leads. The longer lead is for the right speaker and the shorter lead is for the left speaker.

• If the helmet has deep ear pockets, you can use the speaker pads to bring the speakers closer to your ears.

2.3 Installing the Microphones

2.3.1 Using the Wired Boom Microphone

1. Peel off the cover of the hook and loop fastener for wired boom microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside surface of the left external shell.

2. Attach the wired boom microphone’s mounting plate to the hook and loop fastener.

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2 INSTALLING THE HEADSET ON YOUR HELMET

Note:

• After you install the wired boom microphone, make sure you reinstall the helmet’s internal padding.

• You can use the boom microphone holder after attaching the hook and loop fastener for boom microphone holder on it to ensure secure installation.

3. Make sure that the microphone’s receiver is located near your mouth.

4. Adjust the head of the microphone so that the tab is facing away from your mouth.

Tab

5. Align the arrows on the main unit and microphone cables and insert the microphone cable into the microphone connector.

Note: The shortest cable is for the microphone.

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2 INSTALLING THE HEADSET ON YOUR HELMET

2.3.2 Using the Wired Microphone

If you have a full face helmet, you can use the wired microphone.

1. Peel off the cover of the hook and loop fastener for wired microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside of the helmet’s chin guard.

2. Attach the wired microphone to the hook and loop fastener for wired microphone.

3. Align the arrows on the main unit and microphone cables and insert the microphone cable into the microphone connector.

Note: The shortest cable is for the microphone.

2.4 External Mesh Intercom Antenna

Pull the Mesh Intercom Antenna inwards slightly to unfold it.

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3. GETTING STARTED

3.1 Button

Mesh Intercom

Button

(+) Button

Center Button

(-) Button

3.2 Downloadable Sena Software

3.2 .1 Sena 50 Utility App

By simply pairing your phone with your headset, you can use the Sena 50 Utility App for quicker and easier set up and management.

• App Features: Mesh Intercom, Bluetooth Intercom, Music, Device

settings, Quick Start Guide, and User’s Guide.

• Download

- Android: Google Play Store > ‘Sena 50 Utility’

- iOS: App Store > ‘Sena 50 Utility’

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3 GETTING STARTED

3.2.2 Sena Device Manager

The Sena Device Manager allows you to upgrade the ﬁrmware and conﬁgure its settings directly from your PC or Apple computer. Download the Sena Device Manager from sena.com.

Click Here to Visit sena.com

3.3 Powering On and Off

Press and hold the Center Button and (+) Button for 1 second at the same time to turn the headset on or off.

Powering On

HOLD

Powering Off

TAP

3.4 Charging

Charging the Headset

The headset will be fully charged in about 1 hour. (The charging

DC Power Charging &

Firmware Upgrade Port

time may vary depending on the charging method.)

Note:

• The headset includes a Fast Charging feature which allows it to charge quickly over a short period of time. For example, a user can get up to 3.5 hours of Mesh communication or 6 hours of Bluetooth intercom after charging the headset for 20 minutes.

• Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

• The 50R is compatible with 5 V input USB-charged devices only.

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3 GETTING STARTED

3.5 Checking the Battery Level

Instructions are for when powering the headset on.

Visual Method

HOLD

HIGH

MEDIUM

LOW

Note: When the battery is low while in use, you will hear a voice prompt saying “Low battery”.

3.6 Volume Adjustment

You can raise or lower the volume by tapping the (+) Button or the (-) Button. Volume is set and maintained independently at different

levels for each audio source (i.e., phone, intercom), even when the headset is rebooted.

Volume Up

TAP

Volume Down

TAP

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4. Pairing the headset with Other BluetOOth devices

When using the headset with other Bluetooth devices for the ﬁrst time, they will need to be “paired.” This enables them to recognize and communicate with one another whenever they are within range.

The headset can pair with multiple Bluetooth devices such as a mobile phone, GPS, MP3 player or Sena SR10 Two-Way Radio Adapter via

Mobile Phone Pairing, Second Mobile Phone Pairing and GPS Pairing. The headset can also be paired with up to three other Sena

headsets.

Pairs with up to Three Sena Headsets

Also Pairs with:

Mobile

Phone

MP3

Player

4.1 Phone Pairing

There are two ways to pair the phone.

GPS

Devices

Sena

SR10

4.1.1 Pairing When the 50R is Turned Off

1. Press and hold the Center Button and (+) Button for 3 seconds

when the 50R is turned off.

Phone Pairing

HOLD

“Phone Pairing”

Alternating blue and red ﬂashing lights indicate device is

now discoverable.

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4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

2. With your mobile phone in Bluetooth-pairing mode, select Sena 50R

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

NUMBER

4.1.2 Pairing When the 50R is Turned On

1. Execute Phone Pairing in the Conﬁguration Menu.

Phone Pairing

HOLD

10s

“Conﬁguration menu”

“Phone Pairing”

TAP

Alternating blue and red ﬂashing lights indicate device is

now discoverable.

2. With your mobile phone in Bluetooth-pairing mode, select Sena 50R

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

NUMBER

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4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10

1. Execute Second Mobile Phone Pairing in the Conﬁguration Menu.

Second Mobile Phone Pairing

HOLD

10s

TAP

“Second mobile

“Conﬁguration menu”

phone pairing”

Blue ﬂashing light indicates device is now discoverable.

2. With your mobile phone in Bluetooth-pairing mode, select Sena 50R

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

NUMBER

4.3 Advanced Selective Pairing: Hands-Free or A2DP Stereo

Phone Pairing allows the headset to establish two Bluetooth proﬁles: Hands-Free or A2DP Stereo. Advanced Selective Pairing allows the

headset to separate the proﬁles to enable connection with two devices.

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4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.3.1 Phone Selective Pairing - Hands-Free Proﬁle

1. Execute Phone Selective Pairing in the Conﬁguration Menu.

Phone Selective Pairing

HOLD

10s

“Conﬁguration menu”

Blue ﬂashing light indicates device is now discoverable.

“Phone selective pairing”

TAP

2. With your mobile phone in Bluetooth-pairing mode, select Sena 50R

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

NUMBER

4.3.2 Media Selective Pairing - A2DP Proﬁle

1. Execute Media Selective Pairing in the Conﬁguration Menu.

Media Selective Pairing

HOLD

10s

TAP

“Conﬁguration menu”

Red ﬂashing light indicates device is now discoverable.

“Media selective pairing”

2. With your mobile phone in Bluetooth-pairing mode, select Sena 50R

in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

NUMBER

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4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.4 GPS Pairing

1. Execute GPS Pairing in the Conﬁguration Menu.

GPS Pairing

HOLD

10s

“Conﬁguration menu”

Green ﬂashing lights indicates device is now discoverable.

“GPS pairing”

TAP

2. With your Bluetooth device on the GPS navigation screen, select

Sena 50R in the list of devices detected.

3. If your Bluetooth device asks for a PIN, enter 0000.

NUMBER

Note: If you pair your GPS device via GPS Pairing, its instruction will

not interrupt your Mesh Intercom conversations, but overlay with them. Bluetooth intercom conversations will be interrupted by GPS instructions.

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5. MOBILE PHONE USAGE

5.1 Making and Answering Calls

Answer a Call

Reject a Call

TAP

HOLD

End a Call

HOLD

Note: If you have a GPS device connected, you will not hear its voice navigations during a phone call.

5.2 Siri and Google Assistant

The 50R supports the Siri and Google Assistant access directly.

You can activate the Siri or Google Assistant using the voice through the headset’s microphone, a wake word will be used. This is a word or groups of words such as “Hey Siri“ or “Hey Google”.

Activate the Siri or Google Assistant Installed on Your Smartphone

“Hey Google” or

“Hey Siri”

HOLD

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5 MOBILE PHONE USAGE

5.3 Speed Dialing

5.3.1 Assigning Speed Dial Presets

Speed Dial Presets could be assigned in the settings menu, accessible through Sena Device Manager or Sena 50 Utility App.

5.3.2 Using Speed Dial Presets

1. Enter into the Speed Dial menu.

Enter Speed Dial Mode

HOLD

“Speed dial”

2. Navigate between the Speed Dial Preset.

Navigate Forward or Backward through Speed Dial Preset Numbers

TAP

3. Call one of your Speed Dial Presets.

Call a Speed Dial Preset Number

TAP

“Speed dial (#)”

4. Redial the last number called.

Redial Last Number

TAP

“Last number redial”

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6. STEREO MUSIC

6.1 Playing Music with Bluetooth Devices

1. Play or pause music.

Play/Pause Music

HOLD

“[Beep, Beep]”

2. Adjust the volume.

Volume Up/Down

TAP

3. Track forward or back.

Track Forward/Backward

HOLD

TAP

HOLD

6.2 Music Sharing

You can start sharing music with one intercom friend using Bluetooth stereo music during a two-way intercom conversation and one participant of a Mesh. Both you and your intercom friend can remotely control music playback such as track forward and track back. If you start sharing music while Bluetooth intercom and Mesh Intercom are running at the same time, then music shared during Bluetooth intercom will take priority over music shared during Mesh Intercom. The Creator will send a request message to a headset connected during Mesh Intercom and will share music with the ﬁrst participant that accepts the request.

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6 STEREO MUSIC

Bluetooth Intercom Music Sharing

HOLD

“Music sharing on”

Mesh Intercom Music Sharing [Creator]

HOLD

“Music sharing on”

[Participant]

“Would you like to accept

music sharing?”

TAP

HOLD

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7. MESH INTERCOM

7.1 What is Mesh Intercom?

Mesh Intercom™ is a dynamic communication system created by Sena

that provides instant and effortless bike-to-bike communication without a pre-grouping process. Mesh Intercom allows riders to connect and communicate with nearby users without the need to pair each headset together.

The working distance between each 50R in Mesh Intercom can be up to 2 km (1.2 miles) in open terrain. In open terrain, the Mesh can be extended up to 8 km (5 miles) between a minimum of six users. Within the same channel in Open Mesh™ or the same private group in Group Mesh™, six users can talk at the same time and enjoy the optimal quality for their conversation.

Mesh Intercom

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7 MESH INTERCOM

7.1.1 Open Mesh

Open Mesh is an open group intercom function. Users can freely

communicate with each other in the same Open Mesh channel and select which channel (1-9) to use through the headset.

It can connect with a virtually unlimited number of users in each channel.

A C E A C A C

D B B D

Channel 1 Channel 2 Channel 9

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7 MESH INTERCOM

7.1.2 Group Mesh

Group Mesh is a closed group intercom function that allows users to

join, leave, or rejoin a group intercom conversation without pairing each headset. Users can freely communicate with each other in the same private group in Group Mesh.

For closed intercom conversations using Mesh Intercom, a Group Mesh needs to be created by the users. When users create a private group in Group Mesh by Mesh Grouping, the headset automatically switches from Open Mesh to Group Mesh. Up to 24 users can all be connected in each private group.

C E

7. 2 Starting Mesh Intercom

Group Mesh

D F

When Mesh Intercom is enabled, the 50R will automatically connect to nearby 50R users and allow them to talk to each other by pressing the

Mesh Intercom Button.

Mesh Intercom On

“Mesh intercom on”

TAP

Mesh Intercom Off

“Mesh intercom off”

TAP

7.3 Using the Mesh in Open Mesh

When Mesh Intercom is enabled, the headset will be in Open Mesh (default: channel 1) initially.

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7 MESH INTERCOM

7.3.1 Channel Setting (Default: channel 1)

If the Open Mesh communication experiences interference because other groups are also using channel 1 (default), change the channel. You can select from channels 1 to 9.

A C E A C A C

D B B D

Channel 1 Channel 2 Channel 9

Enter into the Channel Setting

TAP

“Channel setting, 1”

Navigate Between Channels (1

2 ••• 8 9 Exit 1 •••)

TAP

“#”

TAP

Save the Channel

“Channel is set, channel #”

TAP

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7 MESH INTERCOM

Note:

• Channel Setting always starts with channel 1.

• If you do not press any button for approximately 10 seconds in a

speciﬁc channel, the channel is automatically saved.

• The channel will be remembered even if you turn off the 50R.

7.4 Using Mesh in Group Mesh

7.4 .1 Creating a Group Mesh

Creating a Group Mesh requires two or more Open Mesh users.

Open Mesh

B D

A C

1. Enter into Mesh Grouping to create a Group Mesh.

YOU

and

FRIEND

HOLD

“Mesh Grouping”

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7 MESH INTERCOM

2. The headsets complete Mesh Grouping and automatically switch from Open Mesh to Group Mesh.

“Group Mesh”

Group MeshOpen Mesh

Note:

• If the Mesh Grouping is not completed within 30 seconds, users will hear a voice prompt, “Grouping failed”.

• If you want to cancel during the Mesh Grouping, tap the Mesh Intercom Button.

7.4 . 2 Joining an Existing Group Mesh

One of the members in an Existing Group Mesh can allow new members in Open Mesh to join the Existing Group Mesh.

Existing Group Mesh

New Members

and Current Members

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7 MESH INTERCOM

1. One of the current members and a new member enter into Mesh Grouping to join the Existing Group Mesh.

YOU

(NEW

MEMBER)

HOLD

and

CURRENT

MEMBER

IN GROUP

MESH

“Mesh Grouping”

2. The headsets complete Mesh Grouping. The new members will hear

a voice prompt as their headsets automatically switch from Open Mesh to Group Mesh.

“Group Mesh”

D F

C E

Note: If the Mesh Grouping is not completed within 30 seconds, the current members will hear a low tone double beep and the new member will hear a voice prompt, “Grouping failed”.

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7 MESH INTERCOM

7.5 Reset Mesh

If a headset in an Open Mesh or Group Mesh resets the Mesh, it will automatically return to Open Mesh (default: channel 1).

HOLD

7.6 Toggling Open Mesh/Group Mesh

Users are able to toggle between Open Mesh and Group Mesh without resetting the Mesh. This allows users to keep the Group Mesh Network connection information while in Open Mesh.

Users can toggle to Group Mesh to communicate with participants from the stored Group Mesh Network connection information.

Toggle Between Open Mesh and Group Mesh

“Open Mesh”

Open Mesh

HOLD

“Group Mesh”

Group Mesh

Note: If you have never participated in Group Mesh, you cannot

toggle between Open Mesh and Group Mesh. You will hear a voice prompt, “No Group Available”.

7.7 Enable/Disable Mic (Default: Enable)

Users can enable/disable the microphone when communicating in a

Mesh Intercom.

Enable/Disable the Microphone

HOLD

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8. BLUETOOTH INTERCOM

8.1 Intercom Pairing

Up to three people can communicate via intercom with the headset simply by pairing their headsets.

Pairing with Intercom Friends

B C

1. Press and hold the Center Buttons of two headsets for 5 seconds

until you hear a voice prompt, “Intercom pairing”.

Pairing Headset A with Headset B

YOU

HOLD

and

“Intercom pairing”

Red ﬂashing light indicates device is now discoverable.

The 50R will automatically pair with a Sena headset.

Flashing blue LED conﬁrms intercoms are paired.

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8 BLUETOOTH INTERCOM

2. Repeat step 1 to pair with Intercom Friends C & D.

Last-Come, First-Served

A B

YOU

A C B

YOU

A D C B

YOU

Intercom

Friend 1

Intercom

Friend 1

Intercom

Friend 1

Intercom

Friend 2

Intercom

Friend 2

Intercom

Friend 3

8.2 Two-Way Intercom

You can start or end an intercom conversation with an Intercom Friend by tapping the Center Button.

1. Tap once for Intercom Friend 1.

Start/End with Intercom Friend 1

TAP

2. Tap twice for Intercom Friend 2.

Start/End with Intercom Friend 2

TAP

3. Tap three times for Intercom Friend 3.

Start/End with Intercom Friend 3

TAP

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8 BLUETOOTH INTERCOM

8.3 Multi-Way Intercom

Multi-Way Intercom enables conference-call-style conversations with up to three Intercom Friends at the same time. While MultiWay Intercom is in progress, mobile phone connection is temporarily

disconnected. However, as soon as Multi-Way Intercom terminates, the mobile phone connection will be reestablished.

8.3.1 Starting a Three-Way Intercom Conference

You (A) can have a Three-Way Intercom Conference with two other Intercom Friends (B & C) by establishing two intercom connections

simultaneously.

1. Pair your headset (A) with those of two other Intercom Friends (B & C).

Pair with Intercom Friends B & C

YOU

Intercom Friend B Intercom Friend C

2. Start an intercom conversation with one of the two friends in

your intercom group. For example, you (A) may start an intercom conversation with the Intercom Friend (B). Or, Intercom Friend (B) may start an intercom call with you (A).

Starting an Intercom Conversation with Intercom Friend B

YOU

Intercom Friend B Intercom Friend C

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8 BLUETOOTH INTERCOM

3. Then, you (A) can call the second Intercom Friend (C), or the second

Intercom Friend (C) may join the intercom by making an intercom call to you (A).

Starting an Intercom Conversation with Intercom Friend C

YOU

Intercom Friend B Intercom Friend C

4. Now you (A) and two Intercom Friends (B & C) are having a Three-

Way Intercom Conference.

Three-Way Intercom

YOU

Intercom Friend B Intercom Friend C

8.3.2 Starting a Four-Way Intercom Conference

With three Intercom Friends connected, a new participant (D) can make it a Four-Way Intercom Conference by making an intercom call to either (B) or (C).

Starting a Four-Way Intercom

A C

B D

YOU

Intercom

Friend C

Intercom

Friend B

Intercom

Friend C

50R Motorcycle Bluetooth Communication System | 38

8 BLUETOOTH INTERCOM

8.3.3 Ending Multi-Way Intercom

1. Press and hold the Center Button for 3 seconds until you hear a

beep to terminate all intercom connections.

2. Tap the Center Button to disconnect from your ﬁrst Intercom Friend.

Double tap the Center Button to disconnect from your second

Intercom Friend.

8.4 Three-Way Conference Phone Call with Intercom

Users

You can have a Three-Way Conference Phone Call by adding an Intercom Friend to the mobile phone conversation.

1. During a mobile phone call, tap the Center Button once, twice

or, three times to invite one of your Intercom Friends to the

conversation.

Invite an Intercom Friend into Phone Conference

TAP

2. To disconnect the intercom during a conference phone call, tap the

Center Button once, twice or three times.

Disconnect Intercom Friend from Conference

TAP

50R Motorcycle Bluetooth Communication System | 39

8 BLUETOOTH INTERCOM

3. To disconnect the mobile phone call during a conference phone call,

press and hold the Center Button for 2 seconds.

End Phone Call from Conference

HOLD

Note: When you have an incoming intercom call during a mobile phone call, you will hear high tone double beeps.

8.5 Group Intercom

Group Intercom allows you to instantly create a Multi-Way Conference Intercom with three of the most recently paired headsets.

1. Go through intercom pairing with up to three headsets you want to

have Group Intercom with.

2. Tap the (+) Button and (-) Button to begin Group Intercom. The LED

will ﬂash green and you will hear a voice prompt, “Group intercom”.

Start Group Intercom

TAP

“Group intercom”

3. When all of the headsets are connected together, everyone will hear

a voice prompt, “Group intercom connected”.

“Group intercom

connected”

Green LED Flashing

50R Motorcycle Bluetooth Communication System | 40

8 BLUETOOTH INTERCOM

4. To terminate Group Intercom, press and hold the Center Button

for 5 seconds during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.

End Group Intercom

HOLD

“Group intercom

terminated”

8.6 Mesh Intercom Conference with Bluetooth

Intercom Participant

Users can use the existing Bluetooth intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with other Sena headsets via Bluetooth intercom connection and use Mesh Intercom between 50R headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include up to 3 of their Bluetooth intercom friends. You can start a TwoWay Intercom conversation with one of your three Intercom Friends to include them in the Mesh.

50R Motorcycle Bluetooth Communication System | 41

8 BLUETOOTH INTERCOM

Note:

• The audio quality will be reduced if a 50R connects to 2 or more Bluetooth intercom friends while in Open Mesh or Group Mesh when using Mesh Intercom.

• If a closed loop is created, as shown below, each user will experience severe noise issues. Sena recommends that a closed loop not be created.

Sena Headset

50R 50R

Mesh Intercom Bluetooth Intercom

• If Bluetooth intercom is accidentally turned on during Mesh Intercom communication between 50R headsets, as shown below, you will hear a voice prompt, “Mesh intercom disabled, Bluetooth intercom connected” every 1 minute. If you turn off the Bluetooth Intercom or turn off the Mesh Intercom, the voice prompt will no

longer come out.

50R

50R 50R

Mesh Intercom Bluetooth Intercom

50R Motorcycle Bluetooth Communication System | 42

8 BLUETOOTH INTERCOM

8.7 Universal Intercom

Universal Intercom allows you to have intercom conversations with

users of non-Sena Bluetooth headsets. You can pair your headset with only one non-Sena headset at a time. The intercom distance depends on the performance of the Bluetooth headset to which it is connected. When a non-Sena Bluetooth headset is paired with the Sena headset, if another Bluetooth device is paired via Second Mobile Phone Pairing, it will be disconnected.

1. Execute Universal Intercom in the Headset Conﬁguration Menu.

Access Universal Intercom in the Conﬁguration Menu

HOLD

10s

“Conﬁguration menu”

TAP

“Universal intercom pairing”

TAP

2. Put the non-Sena Bluetooth headset in Pairing Mode. The headset will automatically pair with a non-Sena Bluetooth headset.

3. You can have Two-Way Intercom or Multi-Way Intercom communication with up to three Intercom Friends using non-Sena headsets by following the procedures described below.

Example of a Three-Way Universal Intercom

YOU

Non-Sena Headset Sena Headset

50R Motorcycle Bluetooth Communication System | 43

8 BLUETOOTH INTERCOM

Example of a Four-Way Universal Intercom

Sena

Headset

Non-Sena

Headset

Non-Sena

Headset

YOU

Note: Some non-Sena headsets may not support Multi-Way Universal

Intercom.

8.8 Mesh Intercom Conference with Two-way Universal

Intercom Participant

Users can use the existing Two-way Universal Intercom and Mesh Intercom function at the same time. In this case, it is recommended to

communicate with non-Sena headset via Two-way Universal Intercom connection and use Mesh Intercom between 50R headsets.

A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include one Universal Intercom friend. You can start a Two-way Universal Intercom conversation with your Universal Intercom Friend to include it in the Mesh.

50R Motorcycle Bluetooth Communication System | 44

9. USING THE FM RADIO

9.1 FM Radio On/Off

FM Radio On

HOLD

FM Radio Off

“FM on”

9.2 Seek and Save Radio Stations

The “Seek” feature searches for radio stations.

1. Search for radio stations.

HOLD

“FM off”

Seek Stations Forward

TAP

2. Save the current station.

Enter Preset Selection Mode

HOLD

“Preset (#)”

Seek Stations Backward

TAP

3. Navigate through the preset numbers that you want to store.

Navigate Forward/Backward Through Preset Stations

TAP

50R Motorcycle Bluetooth Communication System | 45

TAP

9 USING THE FM RADIO

4. Save the station in the preset number you choose or delete the station from memory.

Save Station to the Preset Number

HOLD

Delete Station from Memory

HOLD

9.3 Scan and Save Radio Stations

The “Scan” function automatically searches for radio stations, starting with the current station’s frequency, then up from there.

1. Scan for stations.

Start Scanning

HOLD

2. The Sena tuner pauses at each station it ﬁnds for 8 seconds before moving to the next.

3. Save the current station. The station will be saved as the next preset number.

Save the Current Station

TAP

“Save preset (#)”

4. Stop scanning.

Stop scanning

HOLD

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9 USING THE FM RADIO

9.4 Temporary Station Preset

The Temporary Preset feature automatically ﬁnds and saves the nearest 10 radio stations without changing your existing preset stations.

1. Automatically ﬁnd and save 10 stations.

Temporary Stations

TAP

2. The temporary preset stations will be cleared when the headset reboots.

9.5 Navigating Preset Stations

Using the methods above, up to 10 radio stations can be stored. You can navigate through the saved stations.

Navigate through Preset Stations

HOLD

Note: You can use the Sena Device Manager or the Sena 50 Utility App to save the preset stations.

9.6 Region Selection

You can select the proper FM frequency range for your location from the Sena Device Manager or the Sena 50 Utility App. Using the region setting, you can optimize the seek function to avoid unnecessary frequency ranges.

Region Frequency range Step

Worldwide 76.0 ~ 108.0 MHz ± 100 kHz

North America, South America and Australia

Asia and Europe 87.5 ~ 108.0 MHz ± 100 kHz

Japan 76.0 ~ 95.0 MHz ± 100 kHz

87.5 ~ 107.9 MHz ± 200 kHz

50R Motorcycle Bluetooth Communication System | 47

10. Voice command

The Voice Command of the headset allows you to operate certain operations by simply using your voice. You can control the headset completely handsfree using the voice recognition. Multi-language Voice Command supports English, French, German, Spanish, Italian,

Chinese, Japanese, and Russian.

Speak a Voice Command List

Mode Status Function Voice Command

Check battery "Hey Sena, Check Battery"

Volume Up “Hey Sena, Volume Up”

Standby/ Bluetooth Intercom/Mesh Intercom/FM Radio/Music

Standby/ Bluetooth Intercom/FM Radio/Music

Volume Down “Hey Sena, Volume Down”

Phone Pairing “Hey Sena, Phone Pairing”

Bluetooth Intercom Pairing “Hey Sena, Pairing Intercom”

Start/End each

Bluetooth Intercom

Turn on Mesh Intercom “Hey Sena, Mesh On”

Turn off Mesh Intercom “Hey Sena, Mesh Off”

“Hey Sena, Intercom

[one, two, three]”

Mesh Intercom

Standby/ Bluetooth Intercom/Mesh Intercom

Standby/ Intercom/Mesh Intercom/Music

Mesh Grouping “Hey Sena, Mesh Grouping”

Switch to Open Mesh “Hey Sena, Open Mesh”

Switch to Group Mesh “Hey Sena, Group Mesh”

End the Bluetooth intercom

“Hey Sena, End intercom”

and Mesh intercom

Play Music “Hey Sena, Play Music”

Turn on FM radio ”Hey Sena, FM Radio On”

50R Motorcycle Bluetooth Communication System | 48

10 VOICE COMMAND

Mode Status Function Voice Command

• FM - Next Preset

• Music - Next Track

Music/FM Radio

• FM - Previous Preset

• Music - Previous Track

Music Pause Music “Hey Sena, Stop Music”

FM Radio Turn off FM Radio “Hey Sena, FM Radio Off”

Answer an Incoming Call “Answer”

Ignore an Incoming Call “Ignore”

“Hey Sena, Next”

“Hey Sena, Previous”

Note:

• You can set a language to another language by using the Unit Language feature on the Sena 50 Utility App.

• If you set a language that does not support voice commands, the voice command will works only with English commands.

• You can see the another language’s voice command list on the Sena 50 Utility App.

• Voice command performance may vary based on the environmental conditions including riding speed, helmet type and ambient noise. To improve the performance, minimize wind noise on the microphone by using a large microphone sponge and closing the visor.

50R Motorcycle Bluetooth Communication System | 49

11. FUNCTION PRIORITY AND FIRMWARE UPGRADES

11.1 Function Priority

The headset prioritizes connected devices in the following order:

(highest) Mobile phone

Voice command mode

Mesh Intercom/Bluetooth Intercom

Music sharing via Bluetooth stereo

FM radio

Stereo music by audio cable

(lowest) Bluetooth stereo music

A lower-priority function gets interrupted by a higher-priority function. For example, stereo music will be interrupted by an Intercom Conversation; an Intercom Conversation will be interrupted by an incoming mobile phone call.

11. 2 Firmware Upgrades

The headset supports ﬁrmware upgrades. You can upgrade the ﬁrmware using the Sena Device Manager. Please visit sena.com to check for the latest software downloads.

Click Here to Visit sena.com

50R Motorcycle Bluetooth Communication System | 50

12. CONFIGURATION SETTING

12 .1 Headset Conﬁguration Setting

Access the Conﬁguration Menu

HOLD

10s

Execute Menu Options

TAP

Headset Conﬁguration Menu

Navigate Between Menu Options

TAP

Voice Conﬁguration Menu Tap the Center Button

Phone Pairing None

Second Mobile Phone Pairing None

Phone Selective Pairing None

Media Selective Pairing None

GPS Pairing None

Delete All Pairings Execute

Remote Control Pairing Execute

Universal Intercom Pairing Execute

Factory Reset Execute

Exit Execute

50R Motorcycle Bluetooth Communication System | 51

12 CONFIGURATION SETTING

12 .1.1 Delete All Pairings

Delete All Bluetooth Pairing Information stored in the Bluetooth

system.

12 .1. 2 Remote Control Pairing

You can remotely control the headset using Sena Remote Control devices (sold separately).

1. Turn on the headset and the Remote Control device.

2. Execute Remote Control Pairing.

3. Enter pairing mode in the Remote Control device. The headset will

automatically connect with the Remote Control device in pairing mode.

12.2 Software Conﬁguration Setting

You can change the settings of the headset through the Sena Device Manager or the Sena 50 Utility App.

12.2.1 Speed Dial

Assign phone numbers for speed dialing to make a phone call quickly.

12.2.2 Channel Setting (Default: channel 1)

If the Open Mesh communication experiences interference because other groups are also using the channel 1 (default), change the channel. You can select one of 1 to 9 channels.

12.2.3 Unit Language

You can select the device language. The selected language is maintained even when the headset is rebooted.

50R Motorcycle Bluetooth Communication System | 52

12 CONFIGURATION SETTING

12.2.4 Audio Equalizer (Default: Off)

You can use the Audio Equalizer to increase/decrease the decibel level of different frequency ranges of audio.

Balance will adjust all of the frequency ranges to be the same volume level (0 dB). Bass Boost will increase the bass range of audio (20 Hz 250 Hz). Mid Boost will increase the mid range of audio (250 Hz - 4 kHz).

Treble Boost will increase the high range of audio (4 kHz - 20 kHz).

12.2.5 VOX Phone (Default: Enable)

If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Center

Button to answer an incoming call.

12.2.6 VOX Intercom (Default: Disable)

If VOX Intercom is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Center Button, you have to terminate the intercom conversation manually. However, if you start the intercom by voice and end it manually by tapping the Center Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Center Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the headset, you can start the intercom by voice again.

12.2.7 VOX Sensitivity (Default: 3)

VOX sensitivity can be adjusted depending on your riding

environment. Level 5 is the highest sensitivity setting and level 1 is the lowest.

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12 CONFIGURATION SETTING

12.2.8 Bluetooth Intercom Audio Multitasking (Default: Disabled)

Audio Multitasking (Bluetooth Intercom Audio Multitasking and Mesh Intercom Audio Multitasking) allows you to have an intercom

conversation while simultaneously listening to music, FM radio, or GPS instructions. The overlaid audio is played in the background with reduced volume whenever there is an intercom conversation and will return to normal volume once the conversation is ﬁnished.

The Mesh Intercom Audio Multitasking feature is always on.

Note:

• For Bluetooth Intercom Audio Multitasking to work properly, you need to power the headset off and on. Please restart the headset.

• Bluetooth Intercom Audio Multitasking will be activated during two-way intercom conversations with a headset that also supports this feature.

• Some GPS devices may not support this feature.

• The Audio Multitasking feature can be conﬁgured through the

Intercom-Audio Overlay Sensitivity and the Audio Overlay Volume Management settings.

12.2.9 Intercom-Audio Overlay Sensitivity (Default: 3)

The music, FM radio and GPS volume will be lowered to play in the background if you talk over the intercom while the overlaid audio is playing. You can adjust the intercom sensitivity to activate this background audio mode. Level 1 has the lowest sensitivity and level 5 has the highest sensitivity.

Note: If your voice is not louder than the sensitivity of the selected level, the overlaid audio will not be lowered.

12.2.10 Audio Overlay Volume Management (Default: Disable)

The music, FM radio and GPS overlaid audio reduces in volume whenever there is an ongoing intercom conversation. If Audio Overlay Volume Management is enabled, the volume level of the overlaid audio will not be reduced during an intercom conversation.

50R Motorcycle Bluetooth Communication System | 54

12 CONFIGURATION SETTING

12.2.11 HD Intercom (Default: Enable)

HD Intercom enhances the two-way intercom audio from normal quality

to HD quality. HD Intercom will become temporarily disabled when you enter into a multi-way intercom. If this feature is disabled, the two-way intercom audio will change to normal quality.

Note:

• The intercom distance of HD Intercom is relatively shorter than that of normal intercom.

• HD Intercom will become disabled temporarily when Bluetooth Intercom Audio Multitasking is enabled.

12.2.12 HD Voice (Default: Enable)

HD Voice allows you to communicate in high-deﬁnition during phone

calls. This feature increases the quality so that the audio will be crisp and clear during phone call conversations.

If this feature is enabled, incoming phone calls will interrupt intercom conversations and audio from the SR10 will not be heard during intercom conversations. Three-Way Conference Phone Call with Intercom Participant will not be available if HD Voice is enabled.

Note:

• Refer to the manufacturer of your Bluetooth device that will be connected to the headset to see if it supports HD Voice.

• HD Voice is active only when Bluetooth Intercom Audio Multitasking is disabled.

12.2.13 Smart Volume Control (Default: Disable)

Enabling Smart Volume Control automatically changes the level of the speaker volume based on the level of the environment noise. You can enable it by setting the sensitivity to low, medium or high.

12.2.14 Sidetone (Default: Disable)

Sidetone is audible feedback of your own voice. It helps you to naturally

speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.

50R Motorcycle Bluetooth Communication System | 55

12 CONFIGURATION SETTING

12.2.15 Voice Prompt (Default: Enable)

You can disable voice prompts by software conﬁguration settings, but the following voice prompts are always on.

- Headset conﬁguration settings menu, battery level indicator, speed dial, FM radio functions

12.2.16 RDS AF Setting (Default: Disable)

Radio Data System (RDS) Alternative Frequency (AF) Setting allows

a receiver to re-tune to the second frequency location when the ﬁrst signal becomes too weak. With RDS AF enabled on the receiver, a radio station with more than one frequency can be used.

12.2.17 FM Station Guide (Default: Enable)

When FM Station Guide is enabled, FM station frequencies are given by voice prompts as you select preset stations. When FM Station Guide is disabled, the voice prompts on FM station frequencies will not be given as you select preset stations.

12.2.18 Advanced Noise Control™ (Default: Enable)

When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.

50R Motorcycle Bluetooth Communication System | 56

13. TROUBLESHOOTING

Please visit sena.com for answers to frequently asked questions. This detailed online FAQ section deals with troubleshooting, illustrates case studies and contains tips on using the headset.

Click Here to Visit sena.com

13.1 Fault Reset

When the headset is not working properly, you can easily reset the unit:

1. Locate the pinhole reset button at the bottom of the main unit.

2. Gently insert a paperclip into the hole and tap the Fault Reset

Button with light pressure.

TAP

FAULT RESET

3. The headset will shut down.

Note: Fault Reset will not restore the headset to factory default settings.

50R Motorcycle Bluetooth Communication System | 57

13 TROUBLESHOOTING

13.2 Factory Reset

To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature.

HOLD

10s

TAP

“Factory Reset”

TAP

“Headset reset, good-bye”

50R Motorcycle Bluetooth Communication System | 58

Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™, Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Momentum EVO™, Cavalry™, Latitude SR™, Latitude SX™, 30K™, 50S™, 50R™, 20S EVO™, 20S™, 10S™, 10C™, 10C PRO™, 10C EVO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10HFM™, Savage™, Prism Tube WiFi™, Prism™, Bluetooth

Audio Pack for GoPro

, R1™, R1 EVO™, R1 EVO CS™, RC1™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™, PowerPro Mount™, Powerbank™, FreeWire™, WiFi Docking Station™, WiFi Sync Cable™, +mesh™, +Mesh Universal™, Econo™, OUTRUSH™, OUTSTAR™, EcoCom™, SR10™, SR10i™, SM10™, X1™, X1 Pro™, Expand™, Bluetooth Mic & Intercom™, Tufftalk™, Tufftalk Lite™, Tufftalk M™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

GoPro

is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afﬁliated with Woodman Labs, Inc. The Sena Bluetooth Pack

for GoPro

is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro Hero3 and Hero4 allowing for Bluetooth capabilities.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena

is under license. iPhone

and iPod® touch are registered

trademarks of Apple Inc.

Address: 152 Technology Drive Irvine, CA 92618

50R Motorcycle Bluetooth Communication System | 59

Sena 50R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual