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Bluetooth® Communication
Cheek Pad System
English
User’s Manual
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10Upad
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product
for the first time.
© 1998-2018 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SRL™, Momentum™,
Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™, 10U™,
10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™, Prism Tube WiFi™, Prism
Tube™, Prism™, Bluetooth Audio Pack for GoPro
Powerbank™, FreeWire™, SR10™, SR10i™, SM10™, X1™, X1 Pro™, Expand™, Bluetooth Mic & Intercom™ and Tufftalk™ are trademarks of
Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena. These trademarks may
not be used without the express permission of Sena.
®
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman
GoPro
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
®
The Bluetooth
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
®
, RC1™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™, PowerPro Mount™,
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10Upad
CONTENTS
Safety Precautions ...........................................................................................................5
1 INTRODUCTION .......................................................................................................8
2 PACKAGE CONTENTS ......................................................................................... 10
2.1 10Upad for HJC IS-17 ...........................................................................................................10
2.2 10Upad for HJC IS-MAX2 .....................................................................................................10
3 INSTALLING THE 10Upad ON YOUR HELMET .................................................. 11
3.1 10Upad for HJC IS-17 Installation Guide .............................................................................11
3.2 10Upad for HJC IS-MAX2 Installation Guide........................................................................12
4 GETTING STARTED .............................................................................................. 14
4.1 Button Operation ...................................................................................................................14
4.2 Powering On and Off.............................................................................................................14
4.3 Charging................................................................................................................................14
4.4 Checking the Battery Level ...................................................................................................15
4.5 Volume Adjustment ...............................................................................................................16
4.6 Sena Softwares .....................................................................................................................16
5 PAIRING THE 10Upad WITH BLUETOOTH DEVICES ........................................ 17
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................17
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................18
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................19
5.4 Intercom Pairing ....................................................................................................................20
6 MOBILE PHONE, GPS, SR10 ............................................................................... 22
6.1 Mobile Phone Call Making and Answering...........................................................................22
6.2 Speed Dialing ........................................................................................................................23
6.3 GPS Navigation .....................................................................................................................24
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................24
7 STEREO MUSIC .................................................................................................... 24
7.1 Bluetooth Stereo Music .........................................................................................................24
7.2 Music Sharing .......................................................................................................................25
8 INTERCOM ............................................................................................................. 25
8.1 Two-way Intercom .................................................................................................................25
8.2 Three-way Intercom ..............................................................................................................26
8.3 Four-way Intercom .................................................................................................................28
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
......................................................................... 29
10 GROUP INTERCOM .............................................................................................. 31
11 UNIVERSAL INTERCOM ....................................................................................... 31
11.1 Universal Intercom Pairing ....................................................................................................32
11.2 Two-way Universal Intercom .................................................................................................33
11.3 Three-way Universal Intercom ..............................................................................................33
11.4 Four-way Universal Intercom ................................................................................................35
12 FM RADIO .............................................................................................................. 37
12.1 FM Radio On and Off ............................................................................................................37
12.2 Preset Stations.......................................................................................................................37
12.3 Seek and Save ...................................................................................................................... 37
12.4 Scan and Save ...................................................................................................................... 38
12.5 Temporary Preset ..................................................................................................................38
12.6 Region Selection ................................................................................................................... 39
13 FUNCTION PRIORITY ........................................................................................... 39
English
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10Upad
14 CONFIGURATION SETTING ................................................................................ 40
14.1 Mobile Phone Pairing ............................................................................................................ 41
14.2 Second Mobile Phone Pairing ..............................................................................................41
14.3 Phone selective pairing ......................................................................................................... 42
14.4 Media Selective Pairing ........................................................................................................42
14.5 Assigning Speed Dial ...........................................................................................................42
14.6 Enabling/Disabling Audio Boost ...........................................................................................43
14.7 Enabling/Disabling Voice Activated Phone Answering ........................................................43
14.8 Enabling/Disabling Voice Activated Intercom ......................................................................44
14.9 Enabling/Disabling HD Intercom ..........................................................................................44
14.10 Enabling/Disabling Voice Prompts ....................................................................................45
14.11 Enabling/Disabling RDS AF .............................................................................................. 45
14.12 Enabling/Disabling FM Station Guide ............................................................................... 45
14.13 Enabling/Disabling Advanced Noise Control™ ...............................................................46
14.14 Delete All Bluetooth Pairing Infor mation ...........................................................................46
14.15 Remote Control Pairing ..................................................................................................... 46
14.16 Universal Intercom Pairing ................................................................................................ 46
14.17 Factor y Reset ....................................................................................................................47
14.18 Exit Voice Conguration Menu ..........................................................................................47
15 REMOTE CONTROL ............................................................................................. 48
16 FIRMWARE UPGRADE ......................................................................................... 49
17 TROUBLESHOOTING ........................................................................................... 49
17.1 Intercom Failure.....................................................................................................................49
17.2 Intercom Reconnection .........................................................................................................49
17.3 Fault Reset.............................................................................................................................50
17.4 Factory Reset ........................................................................................................................ 50
18 QUICK OPERATION REFERENCE ...................................................................... 50
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10Upad
Safety Precautions
Please ensure that the product is properly used by observing the
safety precautions below to prevent any risk of serious injury, death
and/or damage to property.
Hazard aler t signal words
The following safety symbols and signal words are used in this manual.
WARNING
CAUTION
NOTICE
Note
Indicates a potential hazardous situations that, if
not avoided, could result in death or serious injury.
Indicates a potential hazardous situation that, if not
avoided, could result in minor or moderate injury.
Indicates information considered important, but not
hazard-related. If not avoided, it could cause
damage to your product.
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your
product while using the product.
WARNING
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
• If the product emits an unusual smell, feels hot, or appears abnormal in
any other way while using or charging, stop using it immediately. It may
cause damage, explosion, or re. Contact your sales location if any of
these problems are observed.
• Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
in all documents that come with this product. This will help minimize the
chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power. In a place where wireless
communication is prohibited, electromagnetic waves may cause
hazards or accidents.
English
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10Upad
• Before riding, fasten the product from the helmet, and double-check
that it is properly fastened. Separation of the product while riding will
cause damage to the product and may result in an accident.
• Do not use the product in an explosive atmosphere. If you are in such a
location, turn off the power and heed any regulations, instructions, and
signs in the area.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes
(hereinafter called “transportation means”), you need to follow the
safety precautions provided by the manufacturer of the vehicle.
• When you use the product, use good judgment; never use it under the
inuence of alcohol or drugs or when you are extremely tired.
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NOTICE
• Attaching the product to the helmet is considered a modication to
the helmet and may void your helmet’s warranty or compromise your
helmet’s functionality. This may entail risks during an accident, so be
fully aware of this fact before using the product. Should you not accept
this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain you are aware of
all relevant laws in the region where you are using the product and are
sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you
must follow the installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage the
product.
• Any changes or modications to the equipment not expressly approved
by the party responsible for compliance could void the limited warranty
to operate the equipment.
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10Upad
Battery
Your product has a built-in battery. Be careful to heed all safety
information in this guide. Failure to carefully observe the safety
precautions can cause battery heat generation, bursting, re and
serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing
so can damage the product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause
the battery to generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the
specied charging time. Doing so may cause the battery to become
hot, explode, or ignite.
• Do not leave the product near open ames. Do not dispose of the
product in a re. It may cause the battery to become hot, explode, or
ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.
Product Storage and Management
Take the following precautions to avoid personal injury or damage to
your product while storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery
is not to be disposed of in municipal waste stream and requires separate
collection. Disposal of the product should be done in accordance with
the local regulations.
NOTICE
• Keep the product free of dust. Dust may damage mechanical and
electronic parts of the product.
• The product should be stored at room temperature. Do not expose the
product to extremely high or low temperature as this may reduce the
life span of electronic devices, damage the battery, and/or melt plastic
parts of the product.
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10Upad
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the product
or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage
the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
periods of time. It may damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period
of time without being used.
1 INTRODUCTION
Thank you for choosing the Sena 10Upad Motorcycle Bluetooth
Communication Cheek Pad System. With the 10Upad, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or
voice instructions of GPS navigations wirelessly, and have intercom
conversations in full duplex with a passenger or other motorcycle
riders.
The 10Upad is compliant with Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
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10Upad
The 10Upad features:
• Bluetooth intercom up to 900 meters (980 yards)*
• Four-way intercom
• Three-way conference phone call with intercom participant
• Universal Intercom™
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Music Sharing
• Advanced Noise Control™
• Speed Dialing
• Firmware upgradeable
* in open terrain
KeySpecications:
• Bluetooth 4.1
• Bluetooth 2.4 GHz ~ 2.48 GHz / max output power 17.41 dBm
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole(A2DP), Audio Video Remote
ControlProle(AVRCP),andBluetoothLowEnergy.
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10Upad
2 PACKAGE CONTENTS
2.2 10Upad for HJC IS-MAX2
• CheekPadSystemLeft
2.1 10Upad for HJC IS-17
• CheekPadSystemLeft
• CheekPadSystemRight
• USBPower&DataCable
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• CheekPadSystemRight
• USBPower&DataCable
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1
1
2
3 INSTALLING THE 10Upad ON YOUR
HELMET
3.1 10Upad for HJC IS-17 Installation Guide
Connection Cable
Left Speaker
Microphone
10Upad for HJC IS-17
Right Speaker
Connection Cable
10Upad
1. Remove the cheek pads from your HJC helmet.
2. Install the left 10Upad on the left side of the helmet.
3. Install the right 10Upad on the right side of the helmet.
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10Upad
4. Connect the connection cables and store it behind the internal
padding of the helmet.
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3.2 10Upad for HJC IS-MAX2 Installation Guide
Connection Cable
Left Speaker
Microphone
Right Speaker
Connection Cable
10Upad for HJC IS-MAX2
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10Upad
2
1
1
2
1. Remove the cheek pads from your HJC helmet.
2. Install the left 10Upad on the left side of the helmet.
3. Install the right 10Upad on the right side of the helmet.
4. Connect the connection cables and store it behind the internal
padding of the helmet.
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10Upad
4 GETTING STARTED
4.1 Button Operation
(+) Button
4.2 Powering On and Off
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
Center Button
4.3 Charging
(-) Button
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.
Status LED
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
Charging LED
Fault Reset Button
DC Power Charging & Firmware Upgrade Port
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use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 2.5 hours to be completely charged.
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AC Adapter
or
Note:
Any 3rd party USB charger can be used with Sena products if the charger
is approved by either the FCC, CE, IC or other locally approved agencies
that Sena accepts.
CAUTION
Please make sure to take off your 10Upad-installed helmet while charging.
The headset automatically turns off during charging.
10Upad
4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly
indicating the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
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10Upad
4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.
WARNING
Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.
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4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to congure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your 10Upad headset (please refer to
Pairing - Mobile Phone, Bluetooth Stereo Device”
section 5.1, “Mobile Phone
). Run the Sena
Smartphone App and you can configure its settings directly from your
smartphone.
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5 PAIRING THE 10Upad WITH BLUETOOTH
DEVICES
Before using the 10Upad Bluetooth headset with any other Bluetooth
devices for the rst time, you will need to pair them together. You can
pair the 10Upad with Bluetooth mobile phones, Bluetooth stereo
devices such as MP3 players, or motorcycle specic Bluetooth GPS
navigation, and with other Sena Bluetooth headsets. The pairing
operation is required only once for each Bluetooth device. The headset
remains paired with the devices and automatically reconnects to them
when they are within range. You will hear a high toned single beep and
a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
10Upad
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. Press and hold the Center Button for 10 seconds until you hear a
voice prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10Upad in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that pairing has been completed and
the 10Upad is ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
10Upad will return to stand-by mode.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the Center Button for 3 seconds until you hear a
high tone single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Center Button for 1 second to recover the
Bluetooth connection and play.
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10Upad
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. Press and hold the Center Button for 10 seconds until you hear a
voice prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on the second mobile phone. Select
the Sena 10Upad in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that the pairing has completed and
the 10Upad is ready to use. You will hear a voice prompt, “Your
headset is paired”.
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Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
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10Upad
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the 10Upad for A2DP stereo music only or for mobile
phone handsfree only. These instructions are for advanced users who
want to pair the 10Upad to their smartphones with only one selective
prole: A2DP for stereo music or HFP for phone calls.
If you have previously paired a mobile phone to the 10Upad, you must
clear the previous pairing list on both devices: the mobile phone and
the 10Upad. To clear the pairing list on the 10Upad, please do a
factory reset or following the pairing list clearing procedure described
in
section 14.17, “Factory Reset”
Information”
to
the mobile phone manual
. To clear the pairing list on the mobile phone, please refer
or
14.14, “Delete All Bluetooth Pairing
. For most smartphones, delete the Sena
10Upad from the list of Bluetooth devices in the settings menu.
5.3.1 A2DP Stereo Music Only
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. Tap the (+) Button four times and you will hear the voice prompt,
“Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10Upad in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.3.2 HFP for Phone Call Only
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. Tap the (+) Button three times and you will hear the voice prompt,
“Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10Upad in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
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10Upad
5.4 Intercom Pairing
5.4.1 Pairing with Other 10Upad Headsets for Intercom
Conversation
The 10Upad can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Turn on the two 10Upad headsets (A and B) that you would like to
pair with each other.
2. Press and hold the Center Button for 5 seconds, then you will
hear a mid-tone single beep and the voice prompt, “Intercom
pairing”.
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3. Simply tap the Center Button on any one of the two headsets
A and B and wait until the LEDs of both headsets turn to blue
and intercom connection is automatically established. The two
10Upad headsets A and B are paired with each other for intercom
conversation. If the pairing process is not completed within one
minute, the 10Upad will return to stand-by mode.
A
B
C
Pairing A & B
D
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10Upad
4. You can make other pairing between headsets A and C, and
between headsets A and D by following the same procedure as
above.
5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as rst intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the
rst intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
5.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The 10Upad can be paired with all other Sena headset models such
as the 20S, SMH10 and the SMH5 for intercom conversation. Please
follow the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10Upad. The SMH5 has a limited capability of having two-way
intercom with other Sena headsets.
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10Upad
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the Center Button to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if
Voice Activated Phone Answering
Phone) is enabled, unless you are connected to intercom.
3. To end a call, press the Center Button for 2 seconds until you
hear a mid-tone single beep, or wait for the called person to end
the call.
4. To reject a call, press the Center Button for 2 seconds until you
hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
– In stand-by mode, press the Center Button for 3 seconds, to
activate the voice dialing of your mobile phone. For this, the
voice dialing function must be available on the mobile phone.
Refer to
22
your mobile phone manual
for further instruction.
(VOX
Note:
1. If you have two phones connected to your headset and you have an
incoming call from the second phone during a call involving the first
phone, then you may still receive the call from the second phone. In this
case, the call from the first phone is on waiting mode. If you end a call,
then it will automatically transfer you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
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10Upad
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, press the (+) Button for
3 seconds until you will hear a mid-toned single beep and a voice
prompt, “Speed dial”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item.
3. Tap the Center Button to select a voice menu among the followings:
(1) Last number redial (4) Speed dial 3
(2) Speed dial 1 (5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Center Button.
5. To call one of the speed dials, tap the (+) Button or the (-) Button
to navigate between the menus until you hear a voice prompt
saying “Speed dial (#)”. Then, tap the Center Button.
6. If you want to exit the speed dial immediately, tap the (+) Button
or the (-) Button until you hear a voice prompt saying “Cancel”,
and tap the Center Button. If you do not press any button within
15 seconds, the 10Upad will exit the voice speed dial menu and
go back to stand-by mode.
Note:
1. Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2. You need to assign speed dial numbers before using the speed dial
(please refer to section 14.5, “Assigning Speed Dial”).
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10Upad
6.3 GPS Navigation
If you pair a Bluetooth GPS to the 10Upad as described in
“Second Mobile Phone Pairing - Second Mobile Phone, GPS, and
SR10”
, you can listen to GPS instructions wirelessly. Tap the (+) Button
or the (-) Button to adjust volume. The GPS voice instruction interrupts
intercom conversation but it is automatically reestablished after the
GPS voice instruction ends.
6.4 Sena SR10, Two-Way Radio Adapter
You can use a two-way radio and the 10Upad Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to
Second Mobile Phone, GPS, and SR10”
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
section 5.2, “Second Mobile Phone Pairing -
). Incoming audio from the
section 5.2,
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10Upad by
following the
Device”
supports the Audio/Video Remote Control Prole (AVRCP), so if your
Bluetooth audio device also supports the AVRCP, you can use the
10Upad to remotely control music playback. Not only can you adjust
the volume but you can also use functions such as play, pause, next
track and previous track.
1. To play or pause music, press the Center Button for 1 second until
2. To adjust the volume, tap the (+) Button or the (-) Button.
3. To track forward or track back, press and hold the (+) Button or
7 STEREO MUSIC
“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
procedures described in the
you hear a double beep.
the (-) Button for 1 second until you hear a mid-tone single beep.
section 5.1
. The 10Upad
24
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7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 8.1, “Two-way Intercom”
). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press the Center Button for 1 second during an
intercom conversation until you hear a double beep. To track forward
or track back, press and hold the (+) Button or the (-) Button for
1 second.
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
10Upad
8 INTERCOM
Please make sure your intercom devices are paired as described in
section 5.4, “Intercom Pairing”
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Center Button. Tap the Center Button once to
intercom with the rst intercom friend, tap the Center Button twice to
intercom with the second intercom friend, and tap the Center Button
three times to intercom with the third intercom friend.
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10Upad
8.1.2 Ending Two-way Intercom
You can end an intercom conversation by using the Center Button.
Press and hold the Center Button for 1 second to end any intercom.
Or, you can single tap to end intercom with the rst intercom friend,
double tap to end intercom with the second intercom friend, and
triple tap to end intercom with the third intercom friend.
st
1
intercom friend
nd
2
intercom friend
rd
3
intercom friend
Start/End Two-way Intercom Conversation
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8.2 Three-way Intercom
8.2.1 Starting Three-way Intercom
You (A) can have a three-way conference intercom with two other
10Upad friends (B & C) by establishing two intercom connections
simultaneously. While a three-way conference intercom is in progress,
mobile phone connection of all three participants is temporarily
disconnected. However, as soon as the conference intercom
terminates or one of the participants leaves the intercom, all mobile
phones automatically reconnect to their headsets. If you have an
incoming mobile phone call during the conference intercom, terminate
the conference intercom to automatically reconnect and receive the
phone call.
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10Upad
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
Pairing
(A)
Pairing
First Friend Second Friend
(B)
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend Second Friend
(B)
(C)
3. You (A) can call the second intercom friend (C) by double tapping
the Center Button, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
(A)
First Friend Second Friend
(B)
(C)
4. Now you (A) and two 10Upad intercom friends (B & C) are having
a three-way conference intercom.
(A)
First Friend Second Friend
(B)
(C)
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10Upad
8.2.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Center Button for 1 second until you hear a beep to
terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the Center Button to disconnect intercom
connection with one of the two intercom friends accordingly. For
example, by single tapping the Center Button, you can terminate
the intercom connection with just the rst intercom friend (B).
However, you still have the intercom connection with your second
intercom friend (C).
Center Button Operation Result
Press for 1 second Disconnect (B) & (C)
Single tap Disconnect (B)
Double tap Disconnect (C)
End Three-way Intercom
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8.3 Four-way Intercom
8.3.1 Starting Four-way Intercom
You can have four-way conference intercom with three other 10Upad
users by adding one more intercom participant to the three-way
intercom. While you are having a three-way intercom as above in
section 8.2, “Three-way Intercom”,
a new participant (D), who is an
intercom friend of your intercom friend (C), may join the conference
intercom by making an intercom call to your intercom friend (C).
Please note that in this case, the new participant (D) is an intercom
friend of (C), not of you (A).
8.3.2 Ending Four-way Intercom
As is the case for a three-way intercom, you can completely get out of
the four-way conference intercom or just disconnect a single intercom
connection.
1. Press the Center Button for 1 second until you hear a beep to
terminate a four-way conference intercom. It terminates the
intercom connections between you (A), and your intercom friends
(B) and (C).
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2. Tap or double tap the Center Button to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Center Button, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
Center Button Operation Result
Press for 1 second Disconnect (B), (C) & (D)
Single tap Disconnect (B)
Double tap Disconnect (C) & (D)
End Four-way Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is somewhat shorter than that of two-way intercom.
10Upad
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to
conversation, or 2) reject the phone call and stay on the intercom
conversation
1) To answer the phone call and stop the intercom conversation,
tap the Center Button. The VOX Phone feature does not work if
you are connected to intercom. When you hang up the phone
call, the intercom will automatically be recovered.
2) To reject the phone call and stay on the intercom conversation,
press the Center Button for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
1) answer the mobile phone call and stop the intercom
.
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10Upad
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding
an intercom friend to the mobile phone conversation. During a
mobile phone conversation, tap the Center Button to invite one
of the intercom friends to the mobile phone line. To disconnect
the intercom rst and go back to your private mobile phone call,
terminate the intercom by tapping the Center Button. To end the
mobile phone call rst and maintain the intercom conversation,
tap the Center Button for 2 seconds, or wait for the person on the
mobile phone line to end the call.
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Start
End intercom rst Tap the Center Button
End phone call rst
Start & End Three-way Conference Phone Call
Tap the Center Button while having a mobile
phone call
Press the Center Button for 2 seconds
or
Wait for the called person to end the call
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10Upad
10 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Tap the (+) Button and (-) Button simultaneously to begin Group
Intercom. The LED will ash blue and red simultaneously and you
will hear a voice prompt, “Group intercom”.
3. To terminate Group Intercom, press the Center Button for
1 second during Group Intercom. You will hear a voice prompt,
“Group intercom terminated”.
Note:
Group Intercom supports 10Upad, 20S, 10S, 10C, 10U, 10R, and Tufftalk
only. Other headsets will be excluded from Group Intercom.
11 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Prole (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Prole. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
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10Upad
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to the Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset rst, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
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11.1 Universal Intercom Pairing
The 10Upad can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the 10Upad with only
one non-Sena Bluetooth headset so if you pair with a different nonSena Bluetooth headset, the previous pairing will be removed.
1. Turn on the 10Upad and a non-Sena Bluetooth headset that you
want to pair with.
2. Press and hold the Center Button for 10 seconds to enter the
conguration menu. Tap the (+) Button or the (-) Button until you
hear a voice prompt, “Universal intercom pairing”. Tap the
Center Button to enter into Universal Intercom Pairing mode and
the blue LED will ash rapidly and you will hear multiple beeps.
Please refer to
section 14.16, “Universal Intercom Pairing”
for
more details.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to
headsets
you want to use). The 10Upad will automatically pair
the User’s Manual for the
with a non-Sena Bluetooth headset when each are in pairing
mode.
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10Upad
11.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the
Center Button to begin an intercom conversation with the rst intercom
friend, double tap with the second intercom friend, and triple tap with
the third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, by activating the voice dialer or using the redialing
operation. You may also disconnect the existing connection by using
the operation to end a call (refer to
the user's manual for the headsets
for voice dialer, redialing, and ending a call).
11.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two
10Upads and one non-Sena Bluetooth headset. If the intercom
connection is made, all headsets connected cannot use the mobile
phone call function since the connection between the headset and the
phone is disconnected temporarily. If you disconnect the intercom
call, the mobile phone connection is made again automatically so that
you can use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset (B)
and another 10Upad headset (C) for the three-way conference
intercom.
Pairing
(A)
Pairing
(B) (C)
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10Upad
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
(A)
(B) (C)
3. The other 10Upad (C) may join the intercom by making an
intercom call to you (A).
(A)
(B) (C)
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4. Now you (A), non-Sena Bluetooth headset (B), and the other
10Upad (C) are having a three-way conference intercom.
(A)
(B) (C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 8.2.2, “Ending Three-way Intercom”.
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10Upad
11.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple
of different congurations,
Bluetooth headset
headsets
.
or
1) three 10Upads and one non-Sena
2) two 10Upads and two non-Sena Bluetooth
You may have a couple of other Four-way Universal Intercom
congurations,
1) your headset (A), a non-Sena Bluetooth headset (B),
another 10Upad (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10Upad
headsets (C and D)
. You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
11.4.1 Four-way Universal Intercom Case 1
Two 10Upad headsets (A and C) and two non-Sena Bluetooth headsets
(B and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
(A)
(B)
(C)
(D)
2. The other 10Upad (C) may join the intercom by making an
intercom call to you (A).
(A)
(B)
(C)
(D)
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10Upad
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10Upad (C).
(A)
(B)
(C)
(D)
4. Now two 10Upad headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to
section
8.3.2, “Ending Four-way Intercom”.
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11.4.2 Four-way Universal Intercom Case 2
Three 10Upad headsets (A, C and D) and one non-Sena Bluetooth
headset (B). The procedure is the same as case 1 described in
11.4.1
.
(A)
(B)
(C)
(D)
section
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12 FM RADIO
12.1 FM Radio On and Off
To turn on the FM radio, press the (-) Button for 1 second until you hear
a mid-toned double beep sound. You will then hear a voice prompt,
“FM on”. To turn off the FM radio, press the (-) Button for 1 second
until you hear a voice prompt, “FM off”. When you power it off, the
10Upad will remember the last station frequency. When you power it
on, the last station frequency will be playing.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Press
the Center Button for 1 second to go upward to your next saved preset
station.
10Upad
12.3 Seek and Save
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Double tap the (+) Button or the (-) Button to search down or up
the station dial.
2. If the tuner nds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Center Button for
3 seconds until you hear a voice prompt, “Preset (#)”.
Tap the (+) Button or the (-) Button in order to select which preset
4.
number you want for that specic station. You can save up to 10
preset stations. (You may cancel the preset operation by waiting
approximately 10 seconds. You will then hear “Save preset
cancelled”. You can also tap the (+) Button or the (-) Button until
you hear “Cancel”. Tap the Center Button to conrm cancellation.
You will then hear “Save preset cancelled”.)
5. To save the current station, press the (+) Button for 1 second. You
will then hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, press the (-)
Button for 1 second. You will then hear a voice prompt, “Delete
preset (#)”.
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10Upad
Note:
1. You can save FM stations to presets before using FM radio. Connect the
10Upad to your PC and open the Sena Device Manager. It allows you to
save up to 10 FM station frequency presets on the 10Upad settings
menu. You may do the same operation by using the Sena Smartphone
App.
2. You can still answer an incoming phone call and intercom while listening
to the FM radio.
12.4 Scan and Save
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Press the (+) Button for 1 second. Then the current station
frequency moves upward to nd other station frequencies.
2. If the tuner nds a station, it stays at the station frequency for 8
seconds, then scanning to the next station frequency.
3. Scan function stops when you press the (+) Button for 1 second
again.
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4. To save a station while scanning frequencies, tap the Center
Button when at that station. You will hear a voice prompt from the
10Upad, “Save preset (#)”. The station will be saved as the next
preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
12.5 Temporary Preset
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the (+) Button three times to automatically scan for 10 temporary
preset stations. The temporary preset stations will be cleared when the
system is powered off.
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12.6 Region Selection
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges (factory default: worldwide).
Region Frequency Range Step
Worldwide 76.0 ~ 108.0 MHz ± 100 kHz
Americas 87.5 ~ 107.9 MHz ± 200 kHz
Asia 87.5 ~ 108.0 MHz ± 100 kHz
Australia 87.5 ~ 107.9 MHz ± 200 kHz
Europe 87.5 ~ 108.0 MHz ± 100 kHz
Japan 76.0 ~ 95.0 MHz ± 100 kHz
10Upad
13 FUNCTION PRIORITY
The 10Upad operates in the following order of priority:
(highest) Mobile phone
Intercom
Music sharing by Bluetooth stereo music
FM Radio
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and an intercom conversation is interrupted by an incoming mobile
phone call.
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10Upad
14 CONFIGURATION SETTING
You can set the conguration of the 10Upad by the voice menu
instruction described below.
1. To enter into voice conguration menu, press and hold the Center
Button for 10 seconds until the LED shows solid blue and you
hear high toned double beeps. You will also hear a voice prompt,
“Conguration menu”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item as below.
3. You can enable/disable a feature or execute a command by
tapping the Center Button.
4. If no button is pressed within 10 seconds, the 10Upad will exit the
conguration and go back to stand-by mode.
5. If you want to exit the conguration immediately, tap the (+)
Button or the (-) Button until you hear a voice prompt, “Exit
conguration”, and tap the Center Button.
The voice prompt for each menu item is as below:
(1) Phone pairing (10) Voice prompt
(2) Second mobile phone pairing (11) RDS AF setting
(3) Phone selective pairing (12) FM Station Guide
(4) Media selective pairing (13) Noise control
(5) Speed dial (14) Delete all pairings
(6) Audio Boost (15) Remote control pairing
(7) VOX phone (16) Universal intercom pairing
(8) VOX intercom (17) Factory reset
(9) HD intercom (18) Exit conguration
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10Upad
Phone pairing
Second mobile phone pairing
Phone selective pairing
Media selective pairing
Speed dial
Audio Boost
VOX phone
VOX intercom
HD intercom
Voice prompt
RDS AF setting
FM Station Guide
Noise control
Delete all pairings
Remote control pairing
Universal intercom pairing
Factory reset
Exit configuration
14.1 Mobile Phone Pairing
Voice Prompt
Factory Default N/A
“Phone pairing”
To go into mobile phone pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Phone pairing”. Please refer
to
section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device”
for details on mobile phone pairing. If you tap the (+) Button
or the (-) Button, you can exit from the phone pairing mode.
14.2 Second Mobile Phone Pairing
Voice Prompt
Factory Default N/A
“Second mobile phone
pairing”
To go into second mobile phone pairing mode, tap the (+) Button or
the (-) Button until you hear the voice prompt, “Second mobile phone
pairing”. Please refer to
Second Mobile Phone, GPS, and SR10”
section 5.2, “Second Mobile Phone Pairing -
for details on second mobile
phone pairing. If you tap the (+) Button or the (-) Button, you can exit
from the second mobile phone pairing mode.
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10Upad
14.3 Phone selective pairing
Voice Prompt
Factory Default N/A
“Phone selective pairing”
To go into phone selective pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Phone selective pairing”.
Please refer to
section 5.3.2, “HFP for Phone Call Only”
for details on
phone selective pairing. If you tap the (+) Button or the (-) Button, you
can exit from the phone selective pairing mode.
14.4 Media Selective Pairing
Voice Prompt
Factory Default N/A
“Media selective pairing”
To go into media selective pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Media selective pairing”.
Please refer
section 5.3.1, “A2DP Stereo Music Only”
for details on
media selective pairing. If you tap the (+) Button or the (-) Button, you
can exit from the media selective pairing mode.
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14.5 Assigning Speed Dial
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Speed dial”
1. To assign a phone number as a speed dial, tap the (+) Button or
the (-) Button until you hear a voice prompt, “Speed dial”.
2. Tap the Center Button, and you will hear a voice prompt, “Speed
dial one” and “Phone connected”.
3. Tap the (+) Button or the (-) Button to select one of three speed
dial numbers and you hear a voice prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you will hear a
voice prompt, “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.
5. To exit the menu, tap the (+) Button or the (-) Button until you
hear a voice prompt, “Cancel”, and tap the Center Button to
conrm. You will then hear a voice prompt, “Cancel”. If no button
is pressed within 1 minute, the 10Upad will exit the conguration
menu and go back to stand-by mode.
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10Upad
Note:
1. After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
You can also assign phone numbers for speed dialing by using the Sena
2.
Device Manager software or the Sena Smartphone App.
14.6 Enabling/Disabling Audio Boost
Voice Prompt
Factory Default Disable
Enable/Disable Tap the Center Button
“Audio boost”
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
14.7 Enabling/Disabling Voice Activated Phone
Answering
Voice Prompt
Factory Default Enable
Enable/Disable Tap the Center Button
“VOX phone”
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX Phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Center Button to answer an incoming call.
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10Upad
14.8 Enabling/Disabling Voice Activated Intercom
Voice Prompt
Factory Default Disable
Enable/Disable Tap the Center Button
“VOX intercom”
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Center Button, you have to
terminate the intercom conversation manually.
However, if you start intercom by voice and end it manually by tapping
the Center Button, you will not be able to start intercom by voice
temporarily. In this case, you have to tap the Center Button to restart
the intercom. This is to prevent repeated unintentional intercom
connections by strong wind noise. After rebooting the 10Upad, you
can start intercom by voice again.
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14.9 Enabling/Disabling HD Intercom
Voice Prompt
Factory Default Enable
Enable/Disable Tap the Center Button
“HD intercom”
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
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10Upad
14.10 Enabling/Disabling Voice Prompts
Voice Prompt
Factory Default Enable
Enable/Disable Tap the Center Button
“Voice prompt”
You can disable voice prompts by conguration setting, but the
following voice prompts are always on.
– Voice prompts for conguration setting menu
– Voice prompts for battery level indicator
– Voice prompts for speed dial
– Voice prompts for FM radio functions
14.11 Enabling/Disabling RDS AF
Voice Prompt
Factory Default Disable
Enable/Disable Tap the Center Button
“RDS AF setting”
RDS AF allows a receiver to re-tune to the second frequency location
when the rst signal becomes too weak. With RDS AF enabled on the
receiver, a radio station with more than one frequency can be used.
14.12 Enabling/Disabling FM Station Guide
Voice Prompt
Factory Default Enable
Enable/Disable Tap the Center Button
“FM station guide”
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
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10Upad
14.13 Enabling/Disabling Advanced Noise Control™
Voice Prompt
Factory Default Enable
Enable/Disable Tap the Center Button
“Noise control”
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
Note:
If you use your 10Upad with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Audio Recording Mode.
This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
14.14 Delete All Bluetooth Pairing Information
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Delete all pairings”
To delete all Bluetooth pairing information of the 10Upad, tap the (+)
Button or the (-) Button until you hear a voice prompt, “Delete all
pairings”, and tap the Center Button to conrm.
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14.15 Remote Control Pairing
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Remote control pairing”
To enter into Remote Control Pairing mode, tap the (+) Button or the (-)
Button until you hear a voice prompt, “Remote control pairing”. Then
tap the Center Button to enter into Remote Control Pairing mode. The
headset will automatically exit from the conguration menu.
14.16 Universal Intercom Pairing
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Universal intercom pairing”
To enter into Universal Intercom Pairing mode, tap the (+) Button or the
(-) Button until you hear a voice prompt, “Universal intercom pairing”.
Then tap the Center Button to enter into Universal Intercom Pairing
mode. The headset will automatically exit from the conguration menu.
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10Upad
14.17 Factory Reset
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Factory reset”
To restore factory default settings on the 10Upad, tap the (+) Button or
the (-) Button until you hear a voice prompt, “Factory reset”, and tap
the Center Button to conrm. The 10Upad powers off with a voice
prompt, “Headset reset, goodbye”.
14.18 Exit Voice Conguration Menu
Voice Prompt
Factory Default N/A
Execute Tap the Center Button
“Exit conguration”
To exit voice conguration menu and get back to stand-by mode, tap
the (+) Button or the (-) Button until you hear a voice prompt, “Exit
conguration”, and tap the Center Button to conrm.
Tap (+) Button or (-) Button Tap Center Button
Phone Pairing None
Second Mobile Phone Pairing None
Phone Selective Pairing None
Media Selective Pairing None
Speed Dial Execute
Audio Boost Enable/Disable
VOX Phone Enable/Disable
VOX Intercom Enable/Disable
HD Intercom Enable/Disable
Voice Prompt Enable/Disable
RDS AF Setting Enable/Disable
FM Station Guide Enable/Disable
Advanced Noise Control Enable/Disable
Delete All Pairings Execute
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10Upad
Tap (+) Button or (-) Button Tap Center Button
Remote Control Pairing Execute
Universal Intercom Pairing Execute
Factory Reset Execute
Exit Conguration Execute
Voice Conguration Menu & Button Operations
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15 REMOTE CONTROL
You can remotely control the 10Upad via Bluetooth using the Remote
Control (sold separately). This eliminates the need to take off your
hand for button operations. Your 10Upad and the Remote Control must
be paired together before use.
1. Turn on the 10Upad and the Remote Control.
2. Press the Center Button for 10 seconds to enter the conguration
menu. Tap the (+) Button until you hear a voice prompt saying,
“Remote control pairing”. Press the Center Button to enter into
Remote Control Pairing mode and the red LED will ash rapidly
and you will hear multiple beeps. Please refer to
“Remote Control Pairing”
for more details.
3. Enter Bluetooth pairing mode on your Remote Control. The
10Upad will automatically perform pairing with the Remote Control
in pairing mode. You will hear a voice prompt, “Remote control
connected”, when they are successfully connected.
section 14.15,
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10Upad
16 FIRMWARE UPGRADE
The 10Upad supports rmware upgrades. You can update the rmware
using the Sena Device Manager (please refer to
Device Manager”
).
section 4.6.1, “Sena
17 TROUBLESHOOTING
17.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
17.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10Upad automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you do not want to
make a reconnection, tap the Center Button to stop the attempt.
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10Upad
17.3 Fault Reset
When the 10Upad is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button below the
(+) Button . Insert a paper clip into the reset pin-hole and press the
reset button for a second with light pressure. The 10Upad will be
switched off. Restart the system and try again. This will not restore the
headset to factory default settings.
17.4 Factory Reset
If you want to restore the headset to factory default settings, use the
Factory Reset in the conguration menu. The headset automatically
restores the default settings and turns off. Please refer to
14.17, “Factory Reset”
for more details.
section
18 QUICK OPERATION REFERENCE
Type Function Button Command LED Beep
Power on
Basic
Function
Mobile
Phone
Intercom Inter
Power off
Volume adjustment
Answer mobile
phone call
End mobile phone
call
Voice dial
Speed dial
Reject incoming
call
com pairing
Press the Center Button and
the (+) Button for 1 second
Tap the Center Button and
the (+) Button
Tap the (+) Button or the (-)
Button
Tap the Center Button - -
Press the Center Button for
2 seconds
ess the Center Button for
Pr
3 seconds
Press the (+) Button for
3 seconds
Press the Center Button for
2 seconds
Press the Center Button for
5 seconds
T
ap the Center Button of any one of the two headsets
Solid blue
Solid red
Red ashing
Ascending
beeps
Descending
beeps
- -
- -
- -
Mid-tone
single beep
- -
Mid-tone
single beep
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Type Function Button Command LED Beep
Intercom
Music
FM Radio
Start/End each
intercom
End all intercoms
Start Group
Inter
com
End Group
Intercom
Play/Pause
Bluetooth music
rack forward/back
T
FM radio on/off
Select preset
Seek stations
Scan up FM band
Stop scanning
Save preset while
scanning
Tap the Center Button - -
Press the Center Button for
1 second
Tap the (+) Button and the (-)
Button at the same time
Press the Center Button for
1 second
Press the Center Button for
1 second
Press the (+) Button or the (-)
Button for 1 second
Press the (-) Button for
1 second
Press the Center Button for
1 second
Double tap the (+) Button or
the (-) Button
Press the (+) Button for
1 second
Press the (+) Button for
1 second
Tap the Center Button -
Blue and red
ashing
Mid-tone
double beeps
- -
Mid-tone
double beeps
- -
Mid-tone
double beeps
Mid-tone
single beep
High tone
triple beeps
- -
High tone
double beeps
High tone
double beeps
10Upad
-
Accept no compromises, choose only quality motorcycle communication systems.
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