Bluetooth® Communication
Cheek Pad System
English
User’s Manual
10Upad
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product
for the first time.
© 1998-2018 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SRL™, Momentum™,
Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™, 10U™,
10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™, Prism Tube WiFi™, Prism
Tube™, Prism™, Bluetooth Audio Pack for GoPro
Powerbank™, FreeWire™, SR10™, SR10i™, SM10™, X1™, X1 Pro™, Expand™, Bluetooth Mic & Intercom™ and Tufftalk™ are trademarks of
Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena. These trademarks may
not be used without the express permission of Sena.
®
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman
GoPro
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
®
The Bluetooth
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
®
, RC1™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™, PowerPro Mount™,
10Upad
CONTENTS
Safety Precautions ...........................................................................................................5
1 INTRODUCTION .......................................................................................................8
2 PACKAGE CONTENTS ......................................................................................... 10
2.1 10Upad for HJC IS-17 ...........................................................................................................10
2.2 10Upad for HJC IS-MAX2 .....................................................................................................10
3 INSTALLING THE 10Upad ON YOUR HELMET .................................................. 11
3.1 10Upad for HJC IS-17 Installation Guide .............................................................................11
3.2 10Upad for HJC IS-MAX2 Installation Guide........................................................................12
4 GETTING STARTED .............................................................................................. 14
4.1 Button Operation ...................................................................................................................14
4.2 Powering On and Off.............................................................................................................14
4.3 Charging................................................................................................................................14
4.4 Checking the Battery Level ...................................................................................................15
4.5 Volume Adjustment ...............................................................................................................16
4.6 Sena Softwares .....................................................................................................................16
5 PAIRING THE 10Upad WITH BLUETOOTH DEVICES ........................................ 17
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................17
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................18
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................19
5.4 Intercom Pairing ....................................................................................................................20
6 MOBILE PHONE, GPS, SR10 ............................................................................... 22
6.1 Mobile Phone Call Making and Answering...........................................................................22
6.2 Speed Dialing ........................................................................................................................23
6.3 GPS Navigation .....................................................................................................................24
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................24
7 STEREO MUSIC .................................................................................................... 24
7.1 Bluetooth Stereo Music .........................................................................................................24
7.2 Music Sharing .......................................................................................................................25
8 INTERCOM ............................................................................................................. 25
8.1 Two-way Intercom .................................................................................................................25
8.2 Three-way Intercom ..............................................................................................................26
8.3 Four-way Intercom .................................................................................................................28
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
......................................................................... 29
10 GROUP INTERCOM .............................................................................................. 31
11 UNIVERSAL INTERCOM ....................................................................................... 31
11.1 Universal Intercom Pairing ....................................................................................................32
11.2 Two-way Universal Intercom .................................................................................................33
11.3 Three-way Universal Intercom ..............................................................................................33
11.4 Four-way Universal Intercom ................................................................................................35
12 FM RADIO .............................................................................................................. 37
12.1 FM Radio On and Off ............................................................................................................37
12.2 Preset Stations.......................................................................................................................37
12.3 Seek and Save ...................................................................................................................... 37
12.4 Scan and Save ...................................................................................................................... 38
12.5 Temporary Preset ..................................................................................................................38
12.6 Region Selection ................................................................................................................... 39
13 FUNCTION PRIORITY ........................................................................................... 39
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10Upad
14 CONFIGURATION SETTING ................................................................................ 40
14.1 Mobile Phone Pairing ............................................................................................................ 41
14.2 Second Mobile Phone Pairing ..............................................................................................41
14.3 Phone selective pairing ......................................................................................................... 42
14.4 Media Selective Pairing ........................................................................................................42
14.5 Assigning Speed Dial ...........................................................................................................42
14.6 Enabling/Disabling Audio Boost ...........................................................................................43
14.7 Enabling/Disabling Voice Activated Phone Answering ........................................................43
14.8 Enabling/Disabling Voice Activated Intercom ......................................................................44
14.9 Enabling/Disabling HD Intercom ..........................................................................................44
14.10 Enabling/Disabling Voice Prompts ....................................................................................45
14.11 Enabling/Disabling RDS AF .............................................................................................. 45
14.12 Enabling/Disabling FM Station Guide ............................................................................... 45
14.13 Enabling/Disabling Advanced Noise Control™ ...............................................................46
14.14 Delete All Bluetooth Pairing Infor mation ...........................................................................46
14.15 Remote Control Pairing ..................................................................................................... 46
14.16 Universal Intercom Pairing ................................................................................................ 46
14.17 Factor y Reset ....................................................................................................................47
14.18 Exit Voice Conguration Menu ..........................................................................................47
15 REMOTE CONTROL ............................................................................................. 48
16 FIRMWARE UPGRADE ......................................................................................... 49
17 TROUBLESHOOTING ........................................................................................... 49
17.1 Intercom Failure.....................................................................................................................49
17.2 Intercom Reconnection .........................................................................................................49
17.3 Fault Reset.............................................................................................................................50
17.4 Factory Reset ........................................................................................................................ 50
18 QUICK OPERATION REFERENCE ...................................................................... 50
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Safety Precautions
Please ensure that the product is properly used by observing the
safety precautions below to prevent any risk of serious injury, death
and/or damage to property.
Hazard aler t signal words
The following safety symbols and signal words are used in this manual.
WARNING
CAUTION
NOTICE
Note
Indicates a potential hazardous situations that, if
not avoided, could result in death or serious injury.
Indicates a potential hazardous situation that, if not
avoided, could result in minor or moderate injury.
Indicates information considered important, but not
hazard-related. If not avoided, it could cause
damage to your product.
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your
product while using the product.
WARNING
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
• If the product emits an unusual smell, feels hot, or appears abnormal in
any other way while using or charging, stop using it immediately. It may
cause damage, explosion, or re. Contact your sales location if any of
these problems are observed.
• Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
in all documents that come with this product. This will help minimize the
chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power. In a place where wireless
communication is prohibited, electromagnetic waves may cause
hazards or accidents.
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• Before riding, fasten the product from the helmet, and double-check
that it is properly fastened. Separation of the product while riding will
cause damage to the product and may result in an accident.
• Do not use the product in an explosive atmosphere. If you are in such a
location, turn off the power and heed any regulations, instructions, and
signs in the area.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes
(hereinafter called “transportation means”), you need to follow the
safety precautions provided by the manufacturer of the vehicle.
• When you use the product, use good judgment; never use it under the
inuence of alcohol or drugs or when you are extremely tired.
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NOTICE
• Attaching the product to the helmet is considered a modication to
the helmet and may void your helmet’s warranty or compromise your
helmet’s functionality. This may entail risks during an accident, so be
fully aware of this fact before using the product. Should you not accept
this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain you are aware of
all relevant laws in the region where you are using the product and are
sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you
must follow the installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage the
product.
• Any changes or modications to the equipment not expressly approved
by the party responsible for compliance could void the limited warranty
to operate the equipment.
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Battery
Your product has a built-in battery. Be careful to heed all safety
information in this guide. Failure to carefully observe the safety
precautions can cause battery heat generation, bursting, re and
serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing
so can damage the product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause
the battery to generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the
specied charging time. Doing so may cause the battery to become
hot, explode, or ignite.
• Do not leave the product near open ames. Do not dispose of the
product in a re. It may cause the battery to become hot, explode, or
ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.
Product Storage and Management
Take the following precautions to avoid personal injury or damage to
your product while storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery
is not to be disposed of in municipal waste stream and requires separate
collection. Disposal of the product should be done in accordance with
the local regulations.
NOTICE
• Keep the product free of dust. Dust may damage mechanical and
electronic parts of the product.
• The product should be stored at room temperature. Do not expose the
product to extremely high or low temperature as this may reduce the
life span of electronic devices, damage the battery, and/or melt plastic
parts of the product.
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• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the product
or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage
the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
periods of time. It may damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period
of time without being used.
1 INTRODUCTION
Thank you for choosing the Sena 10Upad Motorcycle Bluetooth
Communication Cheek Pad System. With the 10Upad, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or
voice instructions of GPS navigations wirelessly, and have intercom
conversations in full duplex with a passenger or other motorcycle
riders.
The 10Upad is compliant with Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
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The 10Upad features:
• Bluetooth intercom up to 900 meters (980 yards)*
• Four-way intercom
• Three-way conference phone call with intercom participant
• Universal Intercom™
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Music Sharing
• Advanced Noise Control™
• Speed Dialing
• Firmware upgradeable
* in open terrain
KeySpecications:
• Bluetooth 4.1
• Bluetooth 2.4 GHz ~ 2.48 GHz / max output power 17.41 dBm
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole(A2DP), Audio Video Remote
ControlProle(AVRCP),andBluetoothLowEnergy.
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10Upad
2 PACKAGE CONTENTS
2.2 10Upad for HJC IS-MAX2
• CheekPadSystemLeft
2.1 10Upad for HJC IS-17
• CheekPadSystemLeft
• CheekPadSystemRight
• USBPower&DataCable
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• CheekPadSystemRight
• USBPower&DataCable
2
1
1
2
3 INSTALLING THE 10Upad ON YOUR
HELMET
3.1 10Upad for HJC IS-17 Installation Guide
Connection Cable
Left Speaker
Microphone
10Upad for HJC IS-17
Right Speaker
Connection Cable
10Upad
1. Remove the cheek pads from your HJC helmet.
2. Install the left 10Upad on the left side of the helmet.
3. Install the right 10Upad on the right side of the helmet.
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10Upad
4. Connect the connection cables and store it behind the internal
padding of the helmet.
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3.2 10Upad for HJC IS-MAX2 Installation Guide
Connection Cable
Left Speaker
Microphone
Right Speaker
Connection Cable
10Upad for HJC IS-MAX2
10Upad
2
1
1
2
1. Remove the cheek pads from your HJC helmet.
2. Install the left 10Upad on the left side of the helmet.
3. Install the right 10Upad on the right side of the helmet.
4. Connect the connection cables and store it behind the internal
padding of the helmet.
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4 GETTING STARTED
4.1 Button Operation
(+) Button
4.2 Powering On and Off
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
Center Button
4.3 Charging
(-) Button
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.
Status LED
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
Charging LED
Fault Reset Button
DC Power Charging & Firmware Upgrade Port
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use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 2.5 hours to be completely charged.
AC Adapter
or
Note:
Any 3rd party USB charger can be used with Sena products if the charger
is approved by either the FCC, CE, IC or other locally approved agencies
that Sena accepts.
CAUTION
Please make sure to take off your 10Upad-installed helmet while charging.
The headset automatically turns off during charging.
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4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly
indicating the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
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4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.
WARNING
Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.
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4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to congure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your 10Upad headset (please refer to
Pairing - Mobile Phone, Bluetooth Stereo Device”
section 5.1, “Mobile Phone
). Run the Sena
Smartphone App and you can configure its settings directly from your
smartphone.
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