Sena 10U User Manual
Motorcycle Bluetooth® Communication System
with Handlebar Remote
English
www.sena.com
User’s Guide
10U
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for the rst
time. Go to sena.com/support/documents to access these documents if they are missing or unreadable. Keep both Guides for future reference.
© 1998-2017 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
™
Sena
is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®, Tufftalk™,
20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™, SPH10S™,
Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena Technologies, Inc.
or its subsidiaries. These trademarks may not be used without the express permission of Sena.
Sena Technologies, Inc. (“Sena”) is not afliated with Shoei
and manufactured by Sena Technologies, Inc. for the Neotec helmets. The Sena 10U for Shoei
and manufactured by Sena Technologies, Inc. for the Shoei
designed and manufactured by Sena Technologies, Inc. for the Shoei
SchuberthWelk Gmbh. The 10U for Schuberth
Inc. for the Schuberth
®
C3 & C3 pro helmets. Arai® is a registered trademark of Arai® Helmet, Ltd. The 10U for Arai® full-face helmets is an aftermarket
®
C3 & C3 pro is an aftermarket accessory specially designed and manufactured by Sena Technologies,
accessory specially designed and manufactured by Sena Technologies, Inc. for the Arai
®
GoPro
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman Labs. The
Sena Bluetooth Pack for GoPro
®
is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3
and Hero4 allowing for Bluetooth capabilities.
The Bluetooth
registered trademarks of Apple Inc. Zumo
®
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are
™
is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned
by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
®
Co,. Ltd. The Sena 10U for Shoei® Neotec is an aftermarket accessory specially designed
®
GT-Air helmets. The Sena 10U for Shoei® J-Cruise is an after-market accessory specially
®
J-Cruise helmets. Sena Technologies, Inc. (“Sena”) is not afliated with
®
GT-Air is an aftermarket accessory specially designed
®
full-face helmets.
10U
CONTENTS
Safety Precautions ...........................................................................................................5
1 INTRODUCTION .......................................................................................................8
2 PACKAGE CONTENTS ......................................................................................... 10
2.1 10U for Shoei GT-Air ..............................................................................................................10
2.2 10U for Shoei Neotec ............................................................................................................10
2.3 10U for Shoei J-Cruise ..........................................................................................................11
2.4 10U for Arai Full-face Helmets ..............................................................................................11
2.5 10U for Schuberth C3/C3 Pro ...............................................................................................12
2.6 Handlebar Remote ................................................................................................................13
3 INSTALLING THE 10U ON YOUR HELMET ......................................................... 13
3.1 10U for Shoei GT-Air and Neotec Installation Guide ............................................................13
3.2 10U for Shoei J-Cruise Installation Guide .............................................................................16
3.3 10U for Arai Full-face Helmets Installation Guide .................................................................19
3.4 10U for Schuberth C3/C3 Pro Installation Guide ..................................................................23
3.5 Handlebar Remote ................................................................................................................27
4 GETTING STARTED .............................................................................................. 27
4.1 Button Operation ...................................................................................................................27
4.2 Powering On and Off.............................................................................................................29
4.3 Charging................................................................................................................................29
4.4 Checking the Battery Level ...................................................................................................30
4.5 Volume Adjustment ...............................................................................................................30
4.6 Sena Software .......................................................................................................................31
5
PAIRING THE 10U WITH BLUETOOTH DEVICES ..........................................................31
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................31
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................32
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree .....................................................33
5.4 Intercom Pairing ....................................................................................................................34
6 MOBILE PHONE, GPS, SR10 ............................................................................... 36
6.1 Mobile Phone Call Making and Answering...........................................................................36
6.2 Speed Dialing ........................................................................................................................36
6.3 GPS Navigation .....................................................................................................................37
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................38
7 STEREO MUSIC .................................................................................................... 38
7.1 Bluetooth Stereo Music .........................................................................................................38
7.2 Music Sharing .......................................................................................................................39
8 INTERCOM ............................................................................................................. 39
8.1 Two-way Intercom .................................................................................................................39
8.2 Three-way Intercom ..............................................................................................................40
8.3 Four-way Intercom .................................................................................................................42
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT 43
10 GROUP INTERCOM .............................................................................................. 44
11 UNIVERSAL INTERCOM ....................................................................................... 45
11.1 Universal Intercom Pairing ....................................................................................................46
11.2 Two-way Universal Intercom .................................................................................................46
11.3 Three-way Universal Intercom ..............................................................................................47
11.4 Four-way Universal Intercom ................................................................................................48
12 FM RADIO .............................................................................................................. 50
12.1 FM Radio On / Off .................................................................................................................50
12.2 Preset Stations.......................................................................................................................50
12.3 Seek and Save ...................................................................................................................... 50
12.4 Scan and Save ...................................................................................................................... 51
12.5 Temporary Preset ..................................................................................................................51
12.6 Region Selection ................................................................................................................... 52
English
10U
13 FUNCTION PRIORITY ........................................................................................... 53
14 CONFIGURATION SETTING ................................................................................ 53
14.1 Assigning Speed Dial ..........................................................................................................55
14.2 Enabling/Disabling Audio Boost ........................................................................................... 55
14.3 Enabling/Disabling Voice Activated Phone Answering ........................................................56
14.4 Enabling/Disabling Voice Activated Intercom ......................................................................56
14.5 Enabling/Disabling HD Intercom ..........................................................................................57
14.6 Enabling/Disabling Voice Prompts .......................................................................................57
14.7 Enabling/Disabling RDS AF .................................................................................................. 58
14.8 Enabling/Disabling Sidetone.................................................................................................58
14.9 Enabling/Disabling Advanced Noise Control™....................................................................58
14.10 Delete All Bluetooth Pairing Information .............................................................................58
14.11 Remote Control Pairing .......................................................................................................59
14.12 Universal Intercom Pairing ..................................................................................................59
14.13 Factory Reset .....................................................................................................................59
14.14 Exit Voice Conguration Menu ............................................................................................59
15 FIRMWARE UPGRADE ......................................................................................... 61
16 TROUBLESHOOTING ........................................................................................... 61
16.1 Intercom Failure.....................................................................................................................61
16.2 Intercom Reconnection .........................................................................................................61
16.3 Fault Reset.............................................................................................................................62
16.4 Factory Reset ........................................................................................................................ 62
16.5 Handlebar Remote Disconnection........................................................................................63
17 OPERATION QUICK REFERENCE ...................................................................... 63
17.1 Using the Handlebar Remote ............................................................................................... 63
17.2 Using the Headset Buttons ................................................................................................... 64
CERTIFICATION AND SAFETY APPROVALS ........................................................... 66
• FCC Compliance Statement ......................................................................................................66
• FCC RF Exposure Statement .....................................................................................................66
• FCC Caution ..............................................................................................................................66
• CE Declaration of Conformity ...................................................................................................66
• Industry Canada Statement ......................................................................................................67
• Bluetooth License .....................................................................................................................67
• WEEE (Waste Electrical and Electronic Equipment) .................................................................67
LIMITED PRODUCT WARRANTY DISCLAIMERS, and LIMITATIONS ..................... 68
• Limited Warranty ........................................................................................................................68
• Warranty Exclusions ..................................................................................................................69
• Warranty Service ........................................................................................................................70
10U
Safety Precautions
Please ensure that the product is properly used by observing the safety
precautions below to prevent any risk of serious injury, death and/or
damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING
CAUTION
NOTICE
Note
Indicates a potential hazardous situations that, if not
avoided, could result in death or serious injury.
Indicates a potential hazardous situation that, if not
avoided, could result in minor or moderate injury.
Indicates information considered important, but not
hazard-related. If not avoided, it could cause damage
to your product.
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your
product while using the product.
WARNING
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
• If the product emits an unusual smell, feels hot, or appears abnormal in
any other way while using or charging, stop using it immediately. It may
cause damage, explosion, or re. Contact your sales location if any of
these problems are observed.
• Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
in all documents that come with this product. This will help minimize the
chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power. In a place where wireless
communication is prohibited, electromagnetic waves may cause
hazards or accidents.
English
5
10U
• Before riding, fasten the product from the helmet, and double-check
that it is properly fastened. Separation of the product while riding will
cause damage to the product and may result in an accident.
• Do not use the product in an explosive atmosphere. If you are in such a
location, turn off the power and heed any regulations, instructions, and
signs in the area.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes
(hereinafter called “transportation means”), you need to follow the
safety precautions provided by the manufacturer of the vehicle.
• When you use the product, use good judgment; never use it under the
inuence of alcohol or drugs or when you are extremely tired.
6
NOTICE
• Attaching the product to the helmet is considered a modication to
the helmet and may void your helmet’s warranty or compromise your
helmet’s functionality. This may entail risks during an accident, so be
fully aware of this fact before using the product. Should you not accept
this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain you are aware of
all relevant laws in the region where you are using the product and are
sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you
must follow the installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage the
product.
• Any changes or modications to the equipment not expressly approved
by the party responsible for compliance could void the limited warranty
to operate the equipment.
10U
Battery
Your product has a built-in battery. Be careful to heed all safety information
in this guide. Failure to carefully observe the safety precautions can
cause battery heat generation, bursting, re and serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing
so can damage the product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause
the battery to generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the
specied charging time. Doing so may cause the battery to become
hot, explode, or ignite.
• Do not leave the product near open ames. Do not dispose of the
product in a re. It may cause the battery to become hot, explode, or
ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.
Product Storage and Management
English
Take the following precautions to avoid personal injury or damage to your
product while storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery
is not to be disposed of in municipal waste stream and requires separate
collection. Disposal of the product should be done in accordance with
the local regulations.
NOTICE
• Keep the product free of dust. Dust may damage mechanical and
electronic parts of the product.
• The product should be stored at room temperature. Do not expose the
product to extremely high or low temperature as this may reduce the
life span of electronic devices, damage the battery, and/or melt plastic
parts of the product.
7
10U
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the product
or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage
the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
periods of time. It may damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period
of time without being used.
1 INTRODUCTION
Thank you for choosing the Sena 10U, Motorcycle Bluetooth
Communication System with Handlebar Remote Control. With the
10U, you can control the headset using the Handlebar Remote to call
handsfree on your Bluetooth mobile phone, listen to stereo music or voice
instructions of GPS navigations by Bluetooth wirelessly, and have intercom
conversations in full duplex with a passenger or other motorcycle riders.
The 10U is compliant with Bluetooth 4.1 supporting the following proles:
Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution
Prole (A2DP) and Audio Video Remote Control Prole (AVRCP). Please
check with the manufacturers of other devices to determine their
compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
8
10U
The 10U features:
• Bluetooth 4.1
• Invisible beauty with custom design
• Safe and easy operation by Bluetooth Low Energy Handlebar Remote
• Bluetooth intercom up to 1.6 kilometer (1.0 miles)*
• Four-way intercom
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Universal Intercom
™
• Music sharing
• Advanced Noise Control
™
• Firmware upgradeable
* in open terrain
Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, HandsFree Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video Remote
Control Prole (AVRCP).
The Handlebar Remote features:
• Easy installation by handlebar clamping
• Glove-friendly Joystick and buttons
• Battery lasts a few months before needing to be recharged
• USB port for charging
• Working distance up to 10 meters
Key Specications:
• Bluetooth 4.1
• Supporting proles: Generic Access Prole (GAP) and Generic
Attribute Prole (GATT)
9
English
10U
2 PACKAGE CONTENTS
2.1 10U for Shoei GT-Air
2.2 10U for Shoei Neotec
10U Headset for Shoei Neotec
10U Headset for Shoei GT-Air
10
Foam Speaker
Snap Holders
Foam Speaker
Snap Holders
10U
2.3 10U for Shoei J-Cruise
10U Headset for Shoei J-Cruise
Foam Speaker
Snap Holders
2.4 10U for Arai Full-face Helmets
10U Headset for Arai Full-face Helmets
English
11
10U
2.5 10U for Schuberth C3/C3 Pro
Wired Microphone
Hook and Loop Fastener
for Wired Microphone
Hook and Loop
Fasteners for Speakers
12
Adhesive Tapes for the
Control Unit
Hook and Loop Fasteners
for the Main Unit
FM Antenna
Hook and Loop
Fasteners for Speakers
Foam Speaker
Covers
10U Headset for Schuberth C3/C3 Pro Speaker Pads
10U
2.6 Handlebar Remote
Handlebar Rubber Bands
Handlebar Remote USB Power & Data Cable
3 INSTALLING THE 10U ON YOUR HELMET
3.1 10U for Shoei GT-Air and Neotec Installation Guide
Charging LED
DC Power Charging &
Firmware Upgrade Port
Status LED
Speakers
Headset Buttons
Shoei Neotec Shoei GT-Air
Battery
Snap Holder
Antenna
Microphone
English
13
10U
1. Before you install the 10U, remove the cheek pads and ear pads of
your helmet.
2. Align the right speaker with the right cheek pad base and insert the
two clasps in the corresponding notches.
14
3. Unfasten the two snaps of the center pad in the back and insert the
battery unit between the external shell and the inner shell. Click the
two snaps through the snap holder of the battery unit.
10U
4. Slide in the antenna between the external shell and the left inner shell.
Align its snap holder with the bottom left snap.
5. Align the left speaker with the left cheek pad base and insert the two
clasps in the corresponding notches.
15
English
10U
6. Insert the headset buttons and microphone unit between the external
shell and the left inner shell. Align its snap holder with the front left
snap.
Shoei GT-Air Shoei Neotec
7. Hide the wires behind the center pad and reinstall the cheek pads.
Make sure to click the snaps through the snap holders.
Note:
If you prefer having a foam layer between your ear and the speaker, you can
replace the speaker snap holders with foam speaker snap holders included in
the package. Gently take out the snap holder from the speaker. Place the foam
speaker snap holder on the speaker and gently push it until you hear a click.
Do this for both left and right speakers.
16
3.2 10U for Shoei J-Cruise Installation Guide
Charging LED
DC Power Charging &
Firmware Upgrade Port
Microphone
Headset Buttons
Status LED
Speakers
Battery
Antenna
Snap Holder
10U
1. Before you install the 10U, remove the cheek pads and ear pads of
your helmet.
2. Align the right speaker with the right cheek pad base and insert the
two clasps in the corresponding notches.
3. Unfasten the two snaps of the center pad in the back and insert the
battery unit between the external shell and the inner shell. Click the
two snaps through the snap holder of the battery unit.
17
English
10U
4. Slide in the antenna between the external shell and the left inner shell.
Align its snap holder with the bottom left snap.
18
5. Align the left speaker with the left cheek pad base and insert the two
clasps in the corresponding notches.
10U
6. Insert the headset buttons and microphone unit between the external
shell and the left inner shell. Align its snap holder with the front left
snap.
7. Hide the wires behind the center pad and reinstall the cheek pads.
Make sure to click the snaps through the snap holders.
Note:
If you prefer having a foam layer between your ear and the speaker, you can
replace the speaker snap holders with foam speaker snap holders included in
the package. Gently take out the snap holder from the speaker. Place the foam
speaker snap holder on the speaker and gently push it until you hear a click.
Do this for both left and right speakers.
3.3 10U for Arai Full-face Helmets Installation Guide
Status LED
DC Power Charging &
Firmware Upgrade Port
Microphone connector
Headset Buttons
Antenna
Note:
This installation guide is based on Arai RX7-RR5.
Main Unit
Speakers
FM Antenna
Wired
Microphone
English
19
10U
1. Before you install the 10U, remove the cheek pads and the neckroll.
2. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps, then click them through the
snap holders.
Note:
You can utilize the hook and loop fasteners for the main unit to tightly hold the
main unit to the helmet.
20
3. Slide in the antenna between the external shell and the rear left inner
shell.
10U
4. Peel off the cover of the adhesive tape of the control unit and attach it
to the helmet.
5. Peel off the cover of the adhesive tape of the hook and loop fastener
for microphone and attach it on the inside of the helmet's chin guard.
English
Attach the wired microphone on the hook and loop fastener and insert
the microphone cable into the microphone connector.
21
10U
6. Remove the cover of the cheek pad, and attach the loop fastener for
7. Attach the speaker and put the cover back on. Go through the same
speakers on the corner of the ear pocket.
22
process for the other cheek pad.
Loading...