Sena 10C User Manual

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Motorcycle Bluetooth® Camera & Communication System

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www.sena.com

User’s Guide

10C

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro

Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™, SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not afliated with Woodman

GoPro Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 allowing for Bluetooth capabilities.

The Bluetooth

word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

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CONTENTS

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1 INTRODUCTION .......................................................................................................5

2 PACKAGE CONTENTS ............................................................................................6

3 INSTALLING THE 10C ON YOUR HELMET ............................................................8

3.1 Installing the Main Unit ............................................................................................................8

3.2 Installing the Speakers ..........................................................................................................10

3.3 Installing the Microphone ......................................................................................................11

3.4 Adjusting the angle ...............................................................................................................15

4 GETTING STARTED .............................................................................................. 16

4.1 Button Operation ...................................................................................................................16

4.2 Powering On and Off.............................................................................................................17

4.3 Low Battery Warning .............................................................................................................17

4.4 Charging................................................................................................................................17

4.5 Checking the Battery Level ...................................................................................................17

4.6 Volume Adjustment ...............................................................................................................18

4.7 Sena Softwares .....................................................................................................................18

5 CAMERA OPERATION .......................................................................................... 19

5.1 Camera On or Off ..................................................................................................................19

5.2 Camera Modes......................................................................................................................19

5.3 Video Recording ...................................................................................................................20

5.4 Photo Taking ..........................................................................................................................21

5.5 Video Tagging .......................................................................................................................22

5.6 Playback ................................................................................................................................22

6 PAIRING THE 10C WITH BLUETOOTH DEVICES .............................................. 23

6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................23

6.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................24

6.3 Advanced Selective Pairing: A2DP Stereo or Handsfree .....................................................25

6.4 Intercom Pairing ....................................................................................................................26

7 MOBILE PHONE, GPS, SR10 ............................................................................... 28

7.1 Mobile Phone Call Making and Answering...........................................................................28

7.2 Speed Dialing ........................................................................................................................29

7.3 GPS Navigation .....................................................................................................................31

7.4 Sena SR10, Two-Way Radio Adapter ...................................................................................31

8 STEREO MUSIC .................................................................................................... 31

8.1 Bluetooth Stereo Music .........................................................................................................31

8.2 Music Sharing .......................................................................................................................33

9 INTERCOM ............................................................................................................. 33

9.1 Two-way Intercom .................................................................................................................33

9.2 Three-way Intercom ..............................................................................................................34

9.3 Four-way Intercom .................................................................................................................36

10 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM

PARTICIPANT ........................................................................................................ 37

11 GROUP INTERCOM .............................................................................................. 39

12 UNIVERSAL INTERCOM ....................................................................................... 39

12.1 Universal Intercom Pairing ....................................................................................................40

12.2 Two-way Universal Intercom .................................................................................................41

12.3 Three-way Universal Intercom ..............................................................................................41

12.4 Four-way Universal Intercom ................................................................................................43

13 FM RADIO .............................................................................................................. 45

13.1 FM Radio On/Off ...................................................................................................................45

13.2 Preset Stations.......................................................................................................................45

13.3 Seek and Save ...................................................................................................................... 45

13.4 Scan and Save ...................................................................................................................... 46

13.5 Temporary Preset ..................................................................................................................46

13.6 Region Selection ................................................................................................................... 46

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14 FUNCTION PRIORITY ........................................................................................... 47

15 CONFIGURATION SETTING ................................................................................ 47

15.1 Headset Conguration Setting ..............................................................................................47

15.2 Camera Conguration Setting ..............................................................................................54

16 REMOTE CONTROL ............................................................................................. 59

16.1 Pairing with the Handlebar Remote ...................................................................................... 59

16.2 Using the Handlebar Remote ............................................................................................... 59

17 FIRMWARE UPGRADE ......................................................................................... 61

18 TROUBLESHOOTING ........................................................................................... 61

18.1 Intercom Failure.....................................................................................................................61

18.2 Intercom Reconnection .........................................................................................................61

18.3 Fault Reset.............................................................................................................................62

18.4 Factory Reset ........................................................................................................................ 62

19 OPERATION QUICK REFERENCE ...................................................................... 63

CERTIFICATION AND SAFETY APPROVALS ........................................................... 64

• FCC Compliance Statement ......................................................................................................64

• FCC RF Exposure Statement .....................................................................................................65

• FCC Caution ..............................................................................................................................65

• CE Declaration of Conformity ...................................................................................................65

• Industry Canada Statement ......................................................................................................65

• Bluetooth License .....................................................................................................................66

• WEEE (Waste Electrical and Electronic Equipment) .................................................................66

SAFETY INFORMATION.............................................................................................. 66

• Product Storage and Management ...........................................................................................66

• Product Use ...............................................................................................................................67

• Battery ........................................................................................................................................68

PRODUCT WARRANTY AND DISCLAIMER .............................................................. 69

• Limited Warranty ........................................................................................................................69

• Warranty Exclusions ..................................................................................................................71

• Warranty Service ........................................................................................................................73

• Return for Full Refund ................................................................................................................73

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1 INTRODUCTION

Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera & Communication System. With the 10C, you can record videos, take photos, call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders.

The 10C is compliant with the Bluetooth 4.1 supporting the following

proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio Distribution Prole (A2DP), and Audio Video Remote Control Prole

(AVRCP). Please check with the manufacturers of other device to determine their compatibility with this headset.

Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the User’s Guide and additional information related to Sena Bluetooth products.

The 10C features:

• Bluetooth 4.1

• Unibody design for Bluetooth headset and video camera

• 1080p Full HD video with 3.5MP still shot image capture

• Video mode: 1080p:30fps, 720p:30/60fps

• Versatile photo mode: shot, burst and timelapse functions

• Pitch angle adjustment

• Lens rotation up to 30 degrees

• Bluetooth intercom up to 1.6 kilometers (1.0 miles)*

• Four-way intercom

• Voice prompts

• Smart Audio Mix™ to mix your voice and music into your video

• Smartphone App for iPhone and Android

• Advanced Noise Control™

• Universal Intercom™

• Music sharing

• Built-in FM radio tuner with a station scan and save function

• Optional Handlebar Remote support (not included)

• Easy operation by versatile Jog Dial

• Water resistant for use in inclement weather

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• Can be used while charging on road trips

• Support microSD 32GB memory card (not included)

• Firmware upgradeable

* in open terrain

Key Specications:

• Bluetooth 4.1

• Supporting proles: Headset Prole, Hands-Free Prole (HFP),

Advanced Audio Distribution Prole (A2DP), and Audio Video Remote Control Prole (AVRCP).

2 PACKAGE CONTENTS

•HeadsetMainUnit 

•ClampUnit 

•GluedSurfaceMountingPlate 

Speaker

•HelmetSpeakers 

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•HookandLoopFastenersforSpeakers(4) 

•FoamSpeakerCovers(2) 

Wired Microphone

•WiredMicrophone 

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•SpeakerPads(Thick)(2) 

•SpeakerPads(Thin)(2) 

Attachable Boom Microphone

•AttachableBoomMicrophone 

•MicrophoneSponges(2) 

•HookandLoopFastenerforAttachableBoomMicrophone

•BoomMicrophoneHolder 

•HookandLoopFastenerforBoomMicrophoneHolder 

•HookandLoopFastenerforWiredMicrophone 

Others

•USBPower&DataCable 

•AllenWrench 

•CigaretteCharger 

•LensCap 

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3 INSTALLING THE 10C ON YOUR HELMET

3.1 Installing the Main Unit

3.1.1 Using the Clamp Unit

1. Loosen the two screws on the back plate of the clamp unit with the

included allen wrench.

2. Insert the back plate of the clamp unit between the internal padding and external shell of the left side of the helmet.

3. Tighten the two screws until the clamp unit is fastened rmly to the helmet.

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4. Open the SD card cover and insert a microSD card (sold separately) into the card slot on the bottom of the main unit to use camera functions.

5. Attach the main unit to the clamp unit until you hear a click. The main unit is now fastened to the clamp unit.

3.1.2 Using the Glued Surface Mounting Plate

If you cannot install the clamp unit on the helmet, you can use the glued surface mounting plate to attach the clamp unit to the surface of the helmet.

1. Clean the area on the left side of the helmet where you will attach the glued surface mounting plate with a moistened towel and dry thoroughly.

2. Peel off the cover of adhesive tape of the glued surface mounting plate and attach it to the helmet.

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3. Make sure that the glued surface mounting plate sticks on the

helmet rmly. Maximum adhesion occurs after 24 hours.

CAUTION:

Sena recommends using the clamp unit. The glued surface mounting plate is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.

4. Attach the main unit to the glued surface mounting plate until you hear a click.The main unit is now fastened to the clamp unit.

3.2 Installing the Speakers

1. Peel off each cover of the hook and loop fasteners for speakers to expose the adhesive surface. Then, attach the fasteners to the ear pockets inside the helmet.

2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet.

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Note:

1. The speaker with the shorter wire is for the left ear and the speaker with the longer one is for the right ear.

2. If the helmet has deep ear pockets, you can use the speaker pads to bring the speakers closer to your ears.

3. To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back of the speaker. Then place the speakers in the helmet as described above. Foam covered speakers work most effectively when they are slightly touching your ears.

Foam Speaker Cover

Hook Fastener

3.3 Installing the Microphone

3.3.1 Using the Attachable Boom Microphone

1. Peel off the cover of the hook and loop fastener for attachable boom microphone to expose the adhesive tape. Then, attach the fasteners on the inside surface of the left external shell.

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2. Attach the attachable boom microphone’s mounting plate to the hook and loop fastener.

Note:

1. After you install the attachable boom microphone, make sure you reinstall the helmet’s internal padding.

2. You can use the boom microphone holder after attaching the hook and loop fastener for boom microphone holder on it to ensure secure installation.

3. Make sure that the microphone’s receiver is located near your mouth.

4. Adjust the head of the microphone so that the tab is facing away from your mouth.

Tab

5. Align the arrows on the microphone and speaker cables and insert the microphone cable into the speaker cable.

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6. Insert the speaker connector into the speaker port to connect it to the main unit.

7. Close the cover of the speaker cable to lock the cable to the port.

The speaker cable is now xed to the main unit.

Note:

After connecting the microphone and speaker cable, store any excess cable behind the internal padding of helmet to prevent wires from becoming damaged.

CAUTION:

When you remove the headset, make sure that you ﬁrst detach the speaker cable from the main unit. Then, it is safe to remove the main unit from the clamp unit.

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3.3.2 Using the Wired Microphone

If you have a full face helmet, you can use the wired microphone.

1. Attach the included hook and loop fastener for wired microphone to the inside of the helmet’s chin guard.

2. Attach the wired microphone to the hook and loop fastener for wired microphone.

3. Align the arrows on the microphone and speaker cables and insert the microphone cable into the speaker cable.

4. Insert the speaker connector into the speaker port to connect it to the main unit.

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5. Close the cover of the speaker cable to lock the cable to the port.

The speaker cable is now xed to the main unit.

3.4 Adjusting the angle

You can adjust the angle for taking photos or recording videos.

1. You can rotate the vertical angle by 360º. Loosen the wheel next to the main unit and rotate the main unit to set the desired angle. Tighten the wheel to lock it into position.

2. You can rotate the horizontal angle by 30º. Open the cover of the lens and rotate the lens to set the desired angle. The red tip of the lens should be perpendicular to the ground.

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CAUTION:

When you remove the headset, make sure that you ﬁrst detach the speaker cable from the main unit. Then, it is safe to remove the main unit from the clamp unit.

360°

30°

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4 GETTING STARTED

4.1 Button Operation

Antenna

Camera Button

•Takephotos

•Recordvideos

•Recordtimelapsevideos

•Looprecording

•VideoTagging

•Turnon/offcamera

•Enterintocamera configuration

Lens

MicroSD Card Slot

Micro HDMI Cable Port

Charging LED

DC Power Charging &

Firmware Upgrade Port

Status LED

Jog Dial

•Volumeadjustmentbyrotating

•Enterintointercompairingmode

•Startandendintercomconversation

•Answerandendamobilephonecall

•Rejectanincomingmobilephonecall

•PlayandpauseBluetoothstereodevice

•Trackforwardandtrackbackbypressingdownandrotating

•Enterintovoiceconfigurationsetting

•Navigatethroughconfigurationmenu

•SeekFMradiostation

•Navigatefilesincameraplaybackmode

Speaker and

Microphone Port

Phone Button

•Enterintomobilephonepairingmode

•Answerandendamobilephonecall

•SpeedDial

•Calltransferbetweenmobilephoneandheadset

•Enterintofactoryresetmode

•Turnon/offFMtuner

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4.2 Powering On and Off

Press the Jog Dial and the Phone Button at the same time to power on or off the headset. To power on the headset, press the Jog Dial and the Phone Button at the same time until the blue LED appears while hearing the ascending beeps. To power off the headset, press the Jog Dial and the Phone Button at the same time until the red LED appears

briey while hearing descending beeps.

4.3 Low Battery Warning

When the battery becomes low, you will hear a voice prompt, “Camera off, battery low”. The camera function will shut down soon, but other

headset functions such as intercom will still be available for use. Then when the battery becomes very low, the blinking blue LED in stand-by mode turns to red and you will hear a voice prompt, “Low battery”. The headset will automatically shut down soon after.

4.4 Charging

You can charge the headset by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro-USB cable to charge the headset. You can also charge the headset on the road using the cigarette charger. The LED turns red while the headset is charging and turns blue when it is fully charged. It takes about 3.5 hours to be completely charged.

4.5 Checking the Battery Level

You can check the battery level in two different ways when the headset is powering on.

4.5.1 LED Indicator

When the headset is powering on, the red LED ashes rapidly

indicating the battery level.

4 ashes = High, 70~100%

3 ashes = Medium, 30~70%

2 ashes = Low, 0~30%

4.5.2 Voice Prompt Indicator

When you power on the headset, keep pressing the Jog Dial and the Phone Button simultaneously for about 3 seconds until you hear high tone triple beeps. Then you will hear a voice prompt indicating the battery level is high, medium, or low.

Note:

If you pair the headset with an iPhone, you can check the headset’s battery next to the Bluetooth icon on the phone’s screen.

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4.6 Volume Adjustment

You can easily adjust the volume by rotating the Jog Dial. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source.

4.7 Sena Softwares

4.7.1 Sena Device Manager

The Sena Device Manager allows you to upgrade the rmware and congure the device settings directly from your PC. Using this

software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and Mac. For more information on downloading the Device Manager, please visit www. sena.com.

4.7.2 Sena Smartphone App

The Sena Smartphone App allows you to congure device settings

and read the User’s Guide and the Quick Start Guide on your phone. Pair your phone with your 10C headset (please refer to

“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”

section 6.1,

). Run

the Sena Smartphone App and you can congure its settings directly

from your smartphone. You can download the Sena Smartphone App for Android or iPhone from www.sena.com/headset-app/.

Note:

To copy the ﬁles stored in the camera to your computer, make sure you turn on the camera after connecting it via micro USB cable.

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5 CAMERA OPERATION

5.1 Camera On or Off

To turn on the camera, tap the Camera Button. The camera turns off

automatically after ve minutes of inactivity. To turn off the camera

manually, tap the Camera Button and the Phone Button simultaneously.

5.2 Camera Modes

Mode Application Button

Video

Photo

Video

Tagging

Playback

Settings

Note:

Playback mode activates only if the camera is connected to a TV using a micro HDMI cable.

Record video (normal, timelaspe, loop recording)

Capture a single photo (Single Shot) or 5 photos (Burst Shot)

Record only the important video footages

Playback videos and photos -

Adjust camera settings

Press and hold the Camera Button for 1 sec

Tap the Camera Button

Press and hold the Camera Button for 3 secs Then press and hold the Camera Button for 1 sec

Press and hold the Camera Button for 8 secs

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5.3 Video Recording

5.3.1 Normal Video Mode

To record a normal video, set the video mode setting in the camera

conguration to be video mode. Press and hold the Camera Button for 1 second to start video recording. The green LED will ash and you will

hear a voice prompt, “Recording”. Press and hold the Camera Button for 1 second to stop recording. You will hear a voice prompt, “Recording stopped”.

During video recording, you can record your voice on the video using the headset microphone. You can also choose to record everything you hear through your speakers on your video as well. Please refer to

section 15.2.9, “Smart Audio Mix™ On/Off”

for more information.

5.3.2 Timelapse Video Mode

Timelapse video records series of photos at timed intervals and makes it into a video. To record a timelapse video, set the video mode setting

in the camera conguration to be timelapse mode. Press and hold the

Camera Button for 1 second to start recording. The green LED will ash and you will hear a voice prompt, “Recording”. Press and hold the Camera Button for 1 second to stop recording. You will hear a voice prompt, “Recording stopped”.

5.3.3 Loop Recording Mode

Loop Recording mode continuously records videos to create footages of assigned length of time. If the memory reaches maximum, then the oldest footage will be deleted to store the most recent footage. To use

loop recording, set the video mode setting in the camera conguration

to be loop recording mode. Press and hold the Camera Button for 1

second to start recording. The green LED will ash and you will hear a

voice prompt, “Recording”. Press and hold the Camera Button for 1 second to stop recording. You will hear a voice prompt, “Recording stopped”.

Below is a table of approximate video recording times to microSD card

size in specic resolutions and frame rates.

1080p/30fps 720p/60fps 720p/30fps

1GB 9 min 12 min 24 min

2GB 18 min 24 min 48 min

4GB 36 min 48 min 1 h 36 min

8GB 1 h 12 min 1 h 36 min 3 h 12 min

16GB 2 h 24 min 3 h 12 min 6 h 24 min

32GB 4 h 48 min 6 h 24 min 12 h 48 min

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Note:

1. You cannot record videos without a microSD card.

2. The headset gives a warning and automatically stops recording when the

microSD card is full or the battery becomes low. Your video will be saved before the headset powers off.

3. If the headset becomes too hot, it gives a high temperature warning. Cool

down your headset before further use.

4. The maximum size per video is limited to 4GB. Therefore, when the video

reaches the 4GB size limit during recording, it saves and creates a new video ﬁle to continue recording.

5.4 Photo Taking

5.4.1 Single Shot Mode

To take a single photo, set the photo mode setting in the camera

conguration to be single shot mode. Tap the Camera Button to take a photo. The green LED will ash and you will hear a shutter sound.

5.4.2 Burst Shot Mode

Burst shot takes 5 photos. To take multiple photos, set the photo mode

setting in the camera conguration to be burst shot mode. Tap the Camera Button to take multiple photos. The green LED will ash and

you will hear shutter sounds.

Note:

The camera resolution is ﬁxed to 3.5MP with 3:2 aspect ratio. However, when you take a photo during video recording, the photo resolution is the same as the video resolution.

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5.5 Video Tagging

Video Tagging allows the camera to continuously record videos, but

save only the important events. This eliminates the le storage of

unnecessary video content. You have to enter Video Tagging mode before using Video Tagging.

1. Press and hold the Camera Button for 3 seconds to enter Video

Tagging mode. Green LED will ash twice and you will hear a

voice prompt, “Video tagging ready”. The camera begins to continuously record video that overwrites itself every minute.

2. When you encounter an event that is worth saving, press and hold

the Camera Button for 1 second. Green LED will ash and you will

hear a voice prompt, “Video tagging”. It creates video les of past, present, and future with each footage having an assigned length of time.

3. When Video Tagging is completed, you will hear a voice prompt, “Tagging complete”. The camera then returns to Video Tagging mode.

4. Press and hold the Camera Button for 3 seconds to exit Video Tagging mode. You will hear a voice prompt, “Video tagging off”.

5.6 Playback

Playback videos and photos by connecting the headset to a TV (requires a micro HDMI cable sold separately).

To browse videos and photos:

1. Plug the headset into a TV/HDTV with a micro HDMI cable.

2. The TV displays previews of videos and photos stored on the microSD card.

3. Move right and left by rotating the Jog Dial clockwise or counter clockwise.

4. Select an item or play a video by tapping the Camera Button.

5. Move back or cancel by tapping the Jog Dial.

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6 PAIRING THE 10C WITH BLUETOOTH

DEVICES

Before using the 10C Bluetooth headset with any other Bluetooth

devices for the rst time, you will need to pair them together. You can

pair the 10C with Bluetooth mobile phones, Bluetooth stereo devices

such as MP3 players, or motorcycle specic Bluetooth GPS navigation,

and with other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range. You will hear a high toned single beep and a voice prompt whenever the headset reconnects to the paired device: “Phone connected” to a mobile phone, “Media connected” to a Bluetooth stereo device.

6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth

Stereo Device

Follow the procedure below to pair a mobile phone or a Bluetooth stereo device such as an MP3 player with your 10C.

1. Turn on the 10C and press and hold the Phone Button for

5 seconds until the LED ashes red and blue alternately and

you hear multiple beeps. You will hear a voice prompt, “Phone pairing”.

2. Search for Bluetooth devices on your mobile phone. Select the Sena 10C in the list of the devices detected on the mobile phone.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

4. The mobile phone conrms that pairing has been completed and the 10C is ready to use. You will hear a voice prompt, “Your headset is paired”.

5. If the pairing process is not completed within three minutes, the 10C will return to stand-by mode.

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Note:

1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Phone Button to recover the Bluetooth connection immediately.

2. If the Bluetooth connection between the headset and a media player is disconnected, press the Jog Dial for 1 second to recover the Bluetooth connection and play.

6.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10

Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.

1. To pair the second mobile phone, press and hold the Jog Dial for

5 seconds until the red LED ashes rapidly and you hear a voice

prompt, “Intercom pairing”.

2. Within 2 seconds, tap the Phone Button again, then the LED

ashes blue rapidly and you will hear a voice prompt, “Second mobile phone pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the

Sena 10C in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

5. The mobile phone conrms that the pairing is completed and the

10C is ready to use. You will hear a voice prompt, “Your headset is paired”.

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Note:

1. If you have two audio (A2DP) devices connected to your headset then the audio from one device will interrupt the audio from the other device. For example, if you are playing music from the primary mobile phone, then it can be interrupted by playing music from the secondary mobile phone and vice versa.

2. You have to use a motorcycle speciﬁc GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth. Most automotive GPS systems do not have this feature.

3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free-Proﬁle. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.

4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer to the SR10 User’s Guide for details.

6.3 Advanced Selective Pairing: A2DP Stereo or Handsfree

When you are using a smartphone, sometimes you may need to selectively use the 10C for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to

pair the 10C to their smartphones with only one selective prole: A2DP

for stereo music of HFP for phone calls. If you have previously paired a mobile phone to the 10C, you must

clear the previous pairing list on both devices: the mobile phone and the 10C. To clear the pairing list on the 10C, please do a factory reset or follow the pairing list clearing procedure described in

section 18.4,

“Factory Reset” or 15.1.10, “Delete All Bluetooth Pairing Information”

To clear the pairing list on the mobile phone, please refer to the

phone manual

. For most smartphones, delete the Sena 10C from the

mobile

list of Bluetooth devices in the settings menu.

English

10C

6.3.1 A2DP Stereo Music Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED ashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Jog Dial again, then the LED ashes red and you hear “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena 10C in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.

6.3.2 HFP for Phone Call Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED ashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED ashes blue and you hear “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena 10C in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.

6.4 Intercom Pairing

6.4.1 Pairing with Other 10C Headsets for Intercom Conversation

The 10C can be paired with up to three other headsets for Bluetooth intercom conversation.

1. Turn on the two 10C headsets (A and B) that you would like to pair

with each other.

2. Press and hold the Jog Dial of the headset A and B for 5 seconds

until red LEDs of the both units start to ash rapidly. You will hear

a voice prompt, “Intercom pairing”.

10C

3. Simply tap the Jog Dial of any one of the two headsets A and B, and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 10C headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10C will return to stand-by mode.

4. You can make other pairings between headsets A and C, and between headsets A and D by following the same procedure as above.

English

Pairing A & B

Pairing A & C Pairing A & D

10C

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as rst intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend.

Note:

For example, after the pairing procedures listed above, headset D is the

rst intercom friend

friend

of headset A, and headset B is the

6.4.2 Pairing with Other Sena Headset Models for Intercom

Conversation

The 10C can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

Note:

The SMH5 cannot participate in three-way or four-way conference intercom with the 10C. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.

of headset A. Headset C is the

third intercom friend

second intercom

of headset

7 MOBILE PHONE, GPS, SR10

7.1 Mobile Phone Call Making and Answering

1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call.

2. You can also answer the incoming call by loudly speaking any word of your choice if

Voice Activated Phone Answering

Phone) is enabled, unless you are connected to intercom.

3. To end a call, tap the Phone Button or press the Jog Dial for 2 seconds until you hear a beep, or wait for the called person to end the call.

4. To reject a call, press the Jog Dial for 2 seconds until you hear a beep while the phone is ringing.

5. To transfer a call between the mobile phone and the headset during the phone conversation, press the Phone Button for 2 seconds until you hear a beep.

(VOX

10C

6. There are several ways to make a phone call: – Enter numbers on your mobile phone’s keypad and make a call.

Then the call is automatically transferred to the headset.

– For some older mobile phones, which do not automatically

transfer calls to the headset, press the Phone Button after entering phone numbers on the mobile phone keypad.

– Tap the Phone Button in stand-by mode to activate the voice

dialer of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to your

phone manual

Note:

1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the ﬁrst phone, then you may still receive the call from the second phone. In this case, the call from the ﬁrst phone is on waiting mode. If you end a call, then it will automatically guide you to the ﬁrst phone call.

2. If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice instruction during the phone call.

for further instruction.

mobile

7.2 Speed Dialing

You can quickly make a phone call by using the voice speed dial

English

menu.

1. To enter into the voice speed dial menu, double tap the Phone Button and you will hear a mid-tone single beep and a voice prompt, “Speed dial”.

2. Rotate the Jog Dial clockwise or counter clockwise to navigate between the menus. You will hear prompts for each menu item.

3. Tap the Phone Button to select a voice menu among the followings:

(1) Last number redial (4) Speed dial 3

(2) Speed dial 1 (5) Cancel

(3) Speed dial 2

10C

4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Phone Button.

5. To call one of the speed dials, rotate the Jog Dial clockwise or counter clockwise to navigate between the menus until you hear a voice prompt, “Speed dial (#)”. Then, tap the Phone Button.

6. If you want to exit the speed dial immediately, rotate the Jog Dial until you hear a voice prompt, “Cancel”, and tap the Phone Button or the Jog Dial. If you do not press any button within 15 seconds, the 10C will exit the voice speed dial menu and go back to stand-by mode.

Note:

1. Make sure that you connect the mobile phone and the headset to use the speed dial function.

2. You need to assign speed dial numbers before using the speed dial (please refer to section 15.1.1, “Assigning Speed Dial”).

Answer Tap Phone Button or Tap Jog Dial or Say “Hello”

End Tap Phone Button or Press Jog Dial for 2”

Reject Press Jog Dial for 2”

Transfer Press Phone Button for 2”

Call Use phone keypad

Speed Dial Double tap Phone Button

Voice Dial Tap Phone Button

Mobile Phone Call Button Operations

10C

7.3 GPS Navigation

If you pair a Bluetooth GPS to the 10C as described in

section 6.2, “Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10”

, you can listen to GPS instructions wirelessly. Rotate the Jog Dial to adjust volume. The GPS voice instruction interrupts intercom conversation but it is automatically reestablished after the GPS voice instruction ends.

7.4 Sena SR10, Two-Way Radio Adapter

You can use a two-way radio and the 10C Bluetooth intercom simultaneously by using the Sena SR10, a Bluetooth Two-way Radio Adapter (please refer to

Second Mobile Phone, GPS, and SR10”)

two-way radio will not interrupt an intercom conversation but is heard in the background. This is useful when you have an intercom conversation with a passenger on the back seat and use a two-way radio for group communication with other motorcycle riders.

section 6.2, “Second Mobile Phone Pairing -

. Incoming audio from the

8 STEREO MUSIC

8.1 Bluetooth Stereo Music

The Bluetooth audio device must be paired with the 10C by following the

“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”

procedures described in the

Video Remote Control Prole (AVRCP), so if your Bluetooth audio

device also supports the AVRCP, you can use the 10C to remotely control music playback. Not only you can adjust the volume but also you can use functions such as play, pause, next track and previous track.

section 6.1.

The 10C supports the Audio/

English

10C

1. To play or pause music, press and hold the Jog Dial for 1 second

until you hear a double beep.

2. To adjust the volume, rotate the Jog Dial.

3. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter clockwise.

10C

8.2 Music Sharing

You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to

section 9.1, “Two-way Intercom”

). When you terminate music sharing, you can go back to the intercom conversation. To start or terminate sharing music, press and hold the Jog Dial for 1 second during an intercom conversation until you hear a double beep. To track forward or track back, rotate while pressing down the Jog Dial clockwise or counter clockwise.

Note:

1. Both you and your intercom friend can remotely control music playback such as track forward and track back.

2. Music sharing will be paused when you are using your mobile phone or listening to GPS instructions.

9 INTERCOM

Please make sure your intercom devices are paired as described in

section 6.4, “Intercom Pairing”

9.1 Two-way Intercom

9.1.1 Starting Two-way Intercom

You can start an intercom conversation with one of any intercom friends by tapping the Jog Dial: single tap to intercom with the rst

intercom friend, double tap to intercom with the second intercom friend, and triple tap to intercom with the third intercom friend.

English

10C

9.1.2 Ending Two-way Intercom

You can end an intercom conversation by using the Jog Dial. Press and hold the Jog Dial for 1 second to end any intercom. Or, you can single tap to end intercom with the rst intercom friend, double tap to end intercom with the second intercom friend, and triple tap to end intercom with the third intercom friend.

1 intercom friend

Start/End Two-way Intercom Conversation

2 intercom friend

3 intercom friend

9.2 Three-way Intercom

9.2.1 Starting Three-way Intercom

You (A) can have a three-way conference intercom with two other 10C friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones automatically reconnect to their headsets. If you have an incoming mobile phone call during the conference intercom, terminate the conference intercom to automatically reconnect and receive the phone call.

10C

1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.

Pairing

(A)

Pairing

FirstFriend SecondFriend

(B)

(C)

2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).

(A)

FirstFriend SecondFriend

(B)

(C)

3. You (A) can call the second intercom friend (C) by double tapping the Jog Dial, or the second intercom friend (C) may join the intercom by making an intercom call to you (A).

(A)

FirstFriend SecondFriend

(B)

(C)

4. Now you (A) and two 10C intercom friends (B & C) are having a three-way conference intercom.

(A)

FirstFriend SecondFriend

(B)

(C)

English

10C

9.2.2 Ending Three-way Intercom

You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends.

1. Press the Jog Dial for 1 second until you hear a beep to terminate three-way conference intercom completely. It terminates both intercom connections with (B) and (C).

2. Tap or double tap the Jog Dial to disconnect intercom connection with one of the two intercom friends accordingly. For example, by single tapping the Jog Dial, you can terminate the intercom

connection with just the rst intercom friend (B). However, you still

have the intercom connection with your second intercom friend (C).

Jog Dial Operation Result

Press for 1” Disconnect (B) & (C)

Single tap Disconnect (B)

Double tap Disconnect (C)

End Three-way Intercom

9.3 Four-way Intercom

9.3.1 Starting Four-way Intercom

You can have four-way conference intercom with three other 10C users by adding one more intercom participant to the three-way intercom. While you are having a three-way intercom as above in

section 9.2,

a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).

You

(A)

FirstFriend SecondFriend

(B)

(C)

Newparticipant

(D)

=intercomFriendof(C)

9.3.2 Ending Four-way Intercom

As same in the case of three-way intercom, you can completely get out of the four-way conference intercom or just disconnect a single intercom connection.

10C

1. Press the Jog Dial for 1 second until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C).

2. Tap or double tap the Jog Dial to disconnect the intercom connection with one of the two intercom friends accordingly. However, when you disconnect the second friend (C) by double tapping the Jog Dial, you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (C).

Jog Dial Operation Result

Press for 1” Disconnect (B), (C) & (D)

Single tap Disconnect (B)

Double tap Disconnect (C) & (D)

End Four-way Intercom

Note:

Multiple headsets are connected during multi-way intercom. With various signals interfering each other, the intercom distance of multi-way intercom is relatively shorter than that of two-way intercom.

10 THREE-WAY CONFERENCE PHONE CALL

WITH INTERCOM PARTICIPANT

1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can choose whether to

conversation, or 2) reject the phone call and stay on the intercom conversation

a. To answer the phone call and stop the intercom conversation,

tap the Jog Dial or the Phone Button. The VOX Phone feature does not work if you are connected to intercom. When you hang up the phone call, the intercom will automatically be recovered.

b. To reject the phone call and stay on the intercom conversation,

press the Jog Dial for 2 seconds until you hear a beep.

Unlike other motorcycle Bluetooth headsets, this prevents a user from being dropped out of an intercom conversation by an incoming mobile call.

1) answer the mobile phone call and stop the intercom

English

10C

2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, “Intercom requested”. In this case, the intercom call does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call.

3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a mobile phone conversation, tap the Jog Dial to invite one of the intercom

friends to the mobile phone line. To disconnect the intercom rst

and go back to your private mobile phone call, terminate the intercom by tapping the Jog Dial. To end the mobile phone call

rst and maintain the intercom conversation, press the Jog Dial

for 2 seconds, or tap the Phone Button, or wait for the person on the mobile phone line to end the call.

Start

End intercom rst Tap Jog Dial

End phone call rst

Start & End Three-way Conference Phone Call

Tap Jog Dial while having a mobile phone

call

Press Jog Dial for 2”

Tap Phone Button

Wait for the called person to end the call

10C

11 GROUP INTERCOM

12 UNIVERSAL INTERCOM

English

Group Intercom allows you to instantly create a multi-way conference intercom with three other most recently paired headsets.

1. Go through intercom pairing with up to three headsets you want to have Group Intercom with.

2. Press the Jog Dial for 3 seconds to begin Group Intercom. The

LED will ash green and you will hear a voice prompt, “Group intercom”.

3. To terminate Group Intercom, press the Jog Dial for 1 second during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.

Note:

Group Intercom supports 10C, 10U, 10R, 10S and 20S only. Other headsets will be excluded from Group Intercom.

You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they

support the Bluetooth Hands-Free Prole (HFP). The working distance

may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is shorter than normal intercom distance

since it uses the Bluetooth Hands-Free Prole. The Universal Intercom

affects both the phone call connection and the multipoint connection (mostly used for GPS connections for riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below.

10C

1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal Intercom.

2. As for Sena headsets, the Universal Intercom affects the multipoint connection.

3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom. So you cannot use multipoint connection devices such as GPS, while a non-Sena headset is turned on.

4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the multipoint connection. To restore the multipoint connection, you should turn off the

non-Sena headset rst, then try to connect to multipoint device

manually from the device screen or simply reboot the device so that it automatically connects to the Sena headset.

12.1 Universal Intercom Pairing

The 10C can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the 10C with only one non-Sena Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing will be removed.

1. Turn on the 10C and a non-Sena Bluetooth headset that you want to pair with.

2. Press and hold the Jog Dial on the 10C for 10 seconds to enter

the conguration menu. Rotate the Jog Dial until you hear a voice

prompt, “Universal intercom pairing”. Tap the Phone Button to enter into Universal Intercom Pairing mode and the blue LED

will ash rapidly and you will hear multiple beeps. Please refer

section 15.1.12, “Universal Intercom Pairing”

for more details.

3. Perform the operation required for handsfree pairing on the non-Sena Bluetooth headset (refer to the

headsets

you want to use). The 10C will automatically pair with

User’s manual of the

non-Sena Bluetooth headsets in pairing mode.

10C

12.2 Two-way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Jog

Dial to begin an intercom conversation with the rst intercom friend,

double tap with the second intercom friend, and triple tap with the third intercom friend.

Non-Sena Bluetooth headsets may initiate the Universal Intercom connection, activating the voice dialing or using the redialing operation. You may also disconnect the existing connection by ending a call operation function (refer to the

User’s manual of the headsets

for

voice dialing, redialing, and ending a call).

12.3 Three-way Universal Intercom

You may make a three-way Universal Intercom connection with two 10Cs and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function.

1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10C headset (C) for the three-way conference intercom.

Pairing

(A)

Pairing

(B) (C)

English

10C

2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A).

(A)

(B) (C)

3. The other 10C (C) may join the intercom by making an intercom call to you (A).

(A)

(B) (C)

4. Now you (A), non-Sena Bluetooth headset (B), and the other 10C (C) are having a three-way conference intercom.

(A)

(B) (C)

5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to

section

9.2.2, “Ending Three-way Intercom”

10C

12.4 Four-way Universal Intercom

You may make a four-way Universal Intercom connection with a couple

of different congurations, 1) three 10Cs and one non-Sena Bluetooth

headset or 2) two 10Cs and two non-Sena Bluetooth headsets. You may have a couple of other four-way Universal Intercom

congurations, 1) your headset (A), a non-Sena Bluetooth headset (B),

another 10C (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 10C headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call.

12.4.1 Four-way Universal Intercom Case 1

Two 10C headsets (A and C) and two non-Sena Bluetooth headsets (B and D)

1. You (A) may start an intercom conversation with the non-Sena Bluetooth headset (B).

(A)

(C)

English

(B)

(D)

2. The other 10C (C) may join the intercom by making an intercom call to you (A).

(A)

(B)

(C)

(D)

10C

3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10C (C).

(A)

(B)

(C)

(D)

4. Now two 10C headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom.

(A)

(B)

(C)

(D)

You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please refer to

9.3.2, “Ending Four-way Intercom”

section

12.4.2 Four-way Universal Intercom Case 2

Three 10C headsets (A, C and D) and one non-Sena Bluetooth headset (B). The procedure is the same as case 1 described in

(A)

(B)

(C)

section 12.4.1

(D)

10C

13 FM RADIO

13.1 FM Radio On/Off

To turn on the FM radio, press and hold the Phone Button for 2 seconds until you hear a mid-toned double beep sound. You will then hear a voice prompt, “FM on”. To turn off the FM radio, press and hold the Phone Button for 2 seconds until you hear a voice prompt, “FM off”. When you power it off, the 10C will remember the last station frequency. When you power it on, the last station frequency will be playing.

13.2 Preset Stations

You can listen to preset stations while listening to the FM radio. Tap the Phone Button once to go upward to your next saved preset station.

13.3 Seek and Save

“Seek” is the function that searches for station to station frequencies. To use the “Seek” function, please follow the procedure below:

1. Rotate while pressing the Jog Dial clockwise to search up the station dial or counter clockwise to search down the station dial.

2. If the tuner nds a station while searching frequencies, it stops the seek function.

3. To save the current station, press and hold the Jog Dial for 2 seconds until you hear a voice prompt, “Preset (#)”.

4. Rotate the Jog Dial clockwise or counter clockwise, in order to

select which preset number you want for that specic station. You

can save up to 10 preset stations. (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear “Save preset cancelled”. You can also rotate the Jog Dial clockwise or counter clockwise until you hear “Cancel”. Tap the

Jog Dial to conrm cancellation. You will then hear “Save preset cancelled”).

5. To save the current station, tap the Jog Dial again. You will then hear a voice prompt, “Save preset (#)”.

6. To delete the saved station in the preset number, tap the Phone Button. You will then hear a voice prompt “Delete preset (#)”.

English

10C

Note:

1. You can save FM stations to presets before using FM radio. Connect the 10C to your PC and open the Sena Device Manager. It allows you to save up to 10 FM station frequency presets on the 10C settings menu. You may do the same operation by using the Sena Smartphone App.

2. You can still answer an incoming phone call and intercom while listening to the FM radio.

13.4 Scan and Save

“Scan” is the function that automatically searches station frequencies, starting from the current frequency and up. To use the scan function, please follow the procedures below:

1. Double tap the Phone Button. Then the current station frequency

moves upward to nd other station frequencies.

2. If the tuner nds a station, it stays at the station frequency for 8 seconds, then scanning to the next station frequency.

3. Scan function stops when you double tap the Phone Button again.

4. To save a station while scanning frequencies, tap the Phone Button when at that station. You will hear a voice prompt from the 10C, “Save preset (#)”. The station will be saved as the next preset number.

5. All stations preset during “Scan”, will overwrite previously set stations.

13.5 Temporary Preset

With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the Phone Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off.

13.6 Region Selection

You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges (factory default: worldwide).

Region Frequency Range Step

Worldwide 76.0 ~ 108.0 MHz ± 100 kHz

Americas 87.5 ~ 107.9 MHz ± 200 kHz

Asia 87.5 ~ 108.0 MHz ± 100 kHz

Australia 87.5 ~ 107.9 MHz ± 200 kHz

Europe 87.5 ~ 108.0 MHz ± 100 kHz

Japan 76.0 ~ 90.0 MHz ± 100 kHz

10C

14 FUNCTION PRIORITY

15 CONFIGURATION SETTING

English

The 10C operates in the following order of priority:

(highest) Mobile phone

Intercom

Music sharing by Bluetooth stereo music

FM radio

(lowest) Bluetooth stereo music

A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

15.1 Headset Conguration Setting

You can set the conguration of the 10C by the voice menu instruction

described below.

1. To enter into voice conguration menu, press and hold the Jog Dial for 10 seconds until the LED shows solid blue and you hear high toned double beeps. You will also hear a voice prompt, “Conguration menu”.

2. Rotate the Jog Dial clockwise or counter clockwise to navigate between the menus. You will hear voice prompts for each menu item as below.

3. You can enable the feature or execute the command by tapping the Phone Button, or disable the feature by tapping the Jog Dial.

4. If any button is not pressed within 10 seconds, the 10C will exit

the conguration and go back to stand-by mode.

5. If you want to exit the conguration immediately, rotate the Jog Dial until you hear a voice prompt, “Exit conguration”, and tap the Phone Button.

10C

The voice prompt for each menu item is as below:

(1) Speed dial (8) Sidetone (2) Audio boost (9) Noise control (3) VOX phone (10) Delete all pairings (4) VOX intercom (11) Remote control pairing (5) HD intercom (12) Universal intercom pairing (6) Voice prompt (13) Exit conguration (7) RDS AF setting

Universalintercompairing

Remotecontrolpairing

Deleteallpairings

Noisecontrol

Sidetone

RDSAFsetting

Exitconfiguration

Speeddial

Audioboost

VOXphone

VOXintercom

HDintercom

Voiceprompt

15.1.1 Assigning Speed Dial

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Speed dial”

1. To assign a phone number as a speed dial, rotate the Jog Dial until you hear a voice prompt, “Speed dial”.

2. Tap the Phone Button, and you will hear a voice prompt, “Speed dial one” and “Phone connected”.

– Rotate the Jog Dial to select one of three speed dial numbers by

hearing voice prompts, “Speed dial (#)”.

3. Call a phone number you want to assign and you will hear a voice prompt, “Save speed dial (#)”. The phone number is automatically assigned to the selected speed dial number. Then the phone call will hang up immediately.

4. To exit the menu, rotate the Jog Dial clockwise or counter clockwise until you hear a voice prompt, “Cancel”, and tap

the Phone Button to conrm. You will then hear a voice prompt

“Cancel”. If any button is not pressed within 1 minute, the 10C

will exit the conguration menu and go back to stand-by mode.

10C

Note:

1. After assigning a phone number to one of three speed dials, you can continually assign another phone number to the rest of two speed dials.

2. You can also assign phone numbers for speed dialing by using the Sena Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information.

15.1.3 Enabling/Disabling Voice Activated Phone Answering

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“VOX phone”

English

15.1.2 Enabling/Disabling Audio Boost

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Audio boost”

Enabling Audio Boost increases the overall maximum volume. Disabling Audio Boost reduces the overall maximum volume, but delivers more balanced sound.

If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX Phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Jog Dial or the Phone Button to answer an incoming call.

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15.1.4 Enabling/Disabling Voice Activated Intercom

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“VOX intercom”

If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Jog Dial, you have to terminate the intercom conversation manually.

However, if you start intercom by voice and end it manually by tapping the Jog Dial, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Jog Dial to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10C, you can start intercom by voice again.

15.1.5 Enabling/Disabling HD Intercom

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“HD intercom”

HD Intercom enhances the two-way intercom audio from normal quality to HD quality. HD Intercom will become temporarily disabled when you enter into a multi-way intercom. If this feature is disabled, the two-way intercom audio will change to normal quality.

Note:

The intercom distance of HD Intercom is relatively shorter than that of normal intercom.

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15.1.6 Enabling/Disabling Voice Prompts

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Voice prompt”

15.1.7 Enabling/Disabling RDS AF

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

English

“RDS AF setting”

You can disable voice prompts by conguration setting, but the

following voice prompts are always on.

– Voice prompts for conguration setting menu

– Voice prompts for battery level indicator – Voice prompts for factory reset – Voice prompts for speed dial – Voice prompts for FM radio functions

RDS AF allows a receiver to re-tune to the second frequency location

when the rst signal becomes too weak. With RDS AF enabled on the

receiver, a radio station with more than one frequency can be used.

15.1.8 Enabling/Disabling Sidetone

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Sidetone”

Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.

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15.1.9 Enabling/Disabling Advanced Noise Control™

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Noise control”

When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.

Note:

If you use your 10C with the Bluetooth Audio Pack for GoPro, you can enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.

15.1.10 Delete All Bluetooth Pairing Information

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Delete all pairings”

To delete all Bluetooth pairing information of the 10C, rotate the Jog Dial until you hear a voice prompt, “Delete all pairings”, and tap the

Phone Button to conrm.

15.1.11 Remote Control Pairing

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Remote control pairing”

To enter into Remote Control Pairing mode, rotate the Jog Dial until you hear a voice prompt, “Remote control pairing”. Then press the Phone Button to enter into Remote Control Pairing mode. The headset

will automatically exit from the conguration menu. Please refer to

section 16, “REMOTE CONTROL”

for details on remote control.

10C

15.1.12 Universal Intercom Pairing

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Universal intercom pairing”

To enter into Universal Intercom Pairing mode, rotate the Jog Dial until you hear a voice prompt, “Universal intercom pairing”. Then press the Phone Button to enter into Universal Intercom Pairing mode. The

headset will automatically exit from the conguration menu.

15.1.13 Exit Voice Conguration Menu

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Exit conguration”

To exit voice conguration menu and get back to stand-by mode,

rotate the Jog Dial until you hear a voice prompt, “Exit conguration”,

and tap the Phone Button to conrm.

Rotate Jog Dial Tap Phone Button Tap Jog Dial

Speed Dial Execute N/A

Audio Boost Enable Disable

VOX Phone Enable Disable

VOX Intercom Enable Disable

HD Intercom Enable Disable

Voice Prompt Enable Disable

RDS AF Setting Enable Disable

Sidetone Enable Disable

Advanced Noise Control Enable Disable

Delete All Pairings Execute N/A

Remote Control Pairing Execute N/A

Universal Intercom

Pairing

Exit Conguration Execute N/A

Voice Conguration Menu & Button Operations

Execute N/A

English

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15.2 Camera Conguration Setting

You can enter into camera conguration of the 10C by following the

steps below. The camera must be on to enter this setting.

1. To enter into camera conguration menu, press and hold the Camera Button for 8 seconds until you hear a voice prompt, “Camera setup”.

2. Rotate the Jog Dial clockwise or counter clockwise to navigate between the menus. You will hear voice prompts for each menu item as below.

3. You can enable or disable a feature, or execute a command by tapping the Phone Button.

4. If you do not press any buttons for 10 seconds, the 10C will exit

the conguration and go back to camera mode.

5. If you want to exit the camera conguration, tap the Jog Dial once.

The voice prompt for each menu item is as below:

(1) Photo mode setting (7) Video microphone gain setting (2) Video mode setting (8) Date caption (3) Video resolution setting (9) Speaker sound recording (4) Timelapse interval setting (10) Auto camera sleep (5) Video tagging interval setting (11) Format SD card (6) Loop recording interval setting

FormatSDcard Photomodesetting

VideomodesettingAutocamerasleep

VideoresolutionsettingSpeakersoundrecording

TimelapseintervalsettingDatecaption

VideotaggingintervalsettingVideomicrophonegainsetting

Looprecordingintervalsetting

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15.2.1 Photo Mode

You can select the photo mode to be either single shot or burst shot. Single shot takes a single photo while burst shot takes 5 photos. When you hear the voice prompt, “Photo mode setting”, tap the Phone Button to select single shot mode or burst shot mode.

Voice Prompt

Factory Default Single Shot

Select Mode

“Photo mode setting”

Tap the Phone Button

(Single shot mode, Burst shot

mode)

15.2.3 Video Resolution

You can select the video resolution to be 1080p/30fps, 720p/60fps, or 720p/30fps. When you hear the voice prompt, “Video resolution setting”, tap the Phone Button to select 1080p/30fps, 720p/60fps, or 720/30fps.

Voice Prompt

Factory Default 1080p/30fps

Select Mode

“Video resolution setting”

Tap the Phone Button

(1080p/30fps, 720p/60fps,

720p/30fps)

English

15.2.2 Video Mode

You can select the video mode to be video mode, timelapse mode, or loop recording mode. Video mode records a normal video. Timelapse mode records series of photos at timed intervals and makes it into a video. Loop recording mode constantly records videos at timed

intervals, replacing old video les when memory is full.

Voice Prompt

Factory Default Video Mode

Select Mode

“Video mode setting”

Tap the Phone Button

(Video mode, Timelapse mode,

Loop recording mode)

15.2.4 Timelapse Interval

You can select the timelapse interval to be either 1 second or 10 seconds. When you hear the voice prompt, “Timelapse interval setting”, tap the Phone Button to select shot per 1 sec or per 10 secs.

Voice Prompt

Factory Default 1 sec

Select Mode

“Timelapse interval setting”

Tap the Phone Button

(per 1 sec, per 10 secs)

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15.2.5 Video Tagging Interval

You can select the video tagging interval to be 1 minute, 3 minutes, or 5 minutes. When you hear the voice prompt, “Video tagging interval setting”, tap the Phone Button to select each footage length to be 1 minute, 3 minutes, or 5 minutes.

Voice Prompt

Factory Default 1 minute

Select Mode

“Video tagging interval setting”

Tap the Phone Button

(per 1 min, per 3 mins, per 5 mins)

15.2.6 Loop Recording Interval

You can select the loop recording interval to be 1 minute, 3 minutes, or 5 minutes. When you hear the voice prompt, “Loop recording interval setting”, tap the Phone Button to select each footage length to be 1 minute, 3 minutes, or 5 minutes.

Voice Prompt

Factory Default 3 minutes

Select Mode

“Loop recording interval setting”

Tap the Phone Button

(per 1 min, per 3 mins, per 5 mins)

15.2.7 Video Microphone Gain

You can select the microphone gain for video recording to be low, medium, or high. When you hear the voice prompt, “Video microphone gain setting”, tap the Phone Button to select low, medium, or high.

Voice Prompt

Factory Default Medium

Select Mode

“Video microphone gain setting”

Tap the Phone Button

(low, medium, high)

15.2.8 Date Caption On/Off

You can record or hide date caption during video recording. If you select on, the date caption will be displayed on top of your recorded video. If you select off, the date caption will not be shown on your recorded video. When you hear the voice prompt, “Date caption”, tap the Phone Button to either turn on or off the date caption.

Voice Prompt

Factory Default Off

On/Off Tap the Phone Button

“Date caption”

10C

Note:

To set the right time for date caption, you must initially set the date using the Sena Smartphone App. Pair your 10C with your smartphone, turn on the 10C camera, and run the Sena Smartphone App. The date will be updated automatically.

15.2.9 Smart Audio Mix™ On/Off

Smart Audio Mix allows you to record everything you hear through your speakers as well as your voice during video recording. The function that governs Smart Audio Mix is called Speaker Sound Recording. Turn on the Speaker Sound Recording setting if you want to record music and intercom conversations on your video. Turn off this setting if you want to record your voice only. When you hear the voice prompt, “Speaker sound recording”, tap the Phone Button to either turn on or off Smart Audio Mix.

Voice Prompt

Factory Default On

On/Off Tap the Phone Button

“Speaker sound recording”

15.2.10 Auto Camera Sleep On/Off

You can set the camera to automatically power off after ve minutes of

inactivity. This feature does not work while charging the camera. When you hear the voice prompt, “Auto camera sleep”, tap the Phone Button to either turn on or off this feature.

Voice Prompt

Factory Default On

On/Off Tap the Phone Button

“Auto camera sleep”

15.2.11 SD Card Format

SD card format will remove all les from a microSD card. When you use a new card for the rst time, always format it before using the

camera. When you hear the voice prompt, “Format SD card”, tap the

Phone Button to conrm.

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Format SD card”

English

10C

Note:

It is recommended to format the SD Card using this method. If you are formatting the SD Card using a PC, then set the allocation unit size to 32KB in FAT32.

Rotate Jog Dial Tap Phone Button

Photo Mode Setting

Single Shot Mode

Burst Shot Mode

Video Mode

Video Mode Setting

Timelapse Mode

Loop Recording Mode

1080p/30fps

Video Resolution Setting

720p/60fps

720p/30fps

Timelapse Interval Setting

Per 1 second

Per 10 seconds

Per 1 minute

Video Tagging Interval Setting

Per 3 minutes

Per 5 minutes

Rotate Jog Dial Tap Phone Button

Loop Recording Interval Setting

Video Microphone Gain Setting

Date Caption

Speaker Sound Recording

Auto Camera Sleep

Format SD Card Execute

Per 1 minute

Per 3 minutes

Per 5 minutes

Low

Medium

High

Off

10C

16 REMOTE CONTROL

You can remotely control the 10C via Bluetooth using the Handlebar Remote (sold separately). This eliminates the need to take off your hand for button operations. Your 10C and the Handlebar Remote must be paired together before use.

16.1 Pairing with the Handlebar Remote

1. Turn on the 10C and the Handlebar Remote.

2. Press the Jog Dial for 10 seconds to enter the conguration menu. Rotate the Jog Dial until you hear a voice prompt saying, “Remote control pairing”. Press the Phone Button to enter into

Remote Control Pairing mode and the red LED will ash rapidly

and you will hear multiple beeps. Please refer to

“Remote Control Pairing”

for more details.

section

3. On the Handlebar Remote, press the Rear Button for 5 seconds

until its LED ashes red and blue. The 10C will automatically

perform pairing with the Handlebar Remote in pairing mode. The

Handlebar Remote’s LED will ash blue every two seconds when

they are successfully connected.

15.1.11,

16.2 Using the Handlebar Remote

Handlebar Remote button operations on various functions are described in the table below.

Type Operation Button Command LED

Basic

Function

Mobile phone

Volume adjustment

Conguration

Mobile phone pairing

Second mobile phone pairing

Answer & end phone call

Voice dial Tap the Rear Button -

Speed dial

Reject incoming call

Move the Joystick up or down

Press the Front Button for 10 seconds

Press the Joystick for 5 seconds

Press the Front Button for 5 seconds

Tap the Rear Button within 2 seconds

Tap the Rear Button -

Double tap the Rear Button

Press the Front Button for 2 seconds

Blue & red alternatively

ashing

Red ashing

English

10C

Type Operation Button Command LED

Intercom pairing

Press the Front Button for 5 seconds

Tap the Front Button of any one of the two

Red ashing

headsets

Intercom

Music

Start/end each intercom

End all intercoms

Start Group Intercom

End Group Intercom

Play/pause Bluetooth music

Track forward/ back

Tap the Front Button -

Press the Front Button for 1 second

Press the Front Button for 3 seconds

Green ashing

Press the Front Button for 1 second

Press the Joystick for 1 second

Move the Joystick left or right for 1 second

Type Operation Button Command LED

FM radio on/off

Press the Rear Button for 1 second

Select preset Tap the Rear Button -

Seek stations

Radio

Scan up FM band

Stop scanning

Save preset

while scanning

Handlebar Remote Button Operation Table

Move the Joystick left or right for 1 second

Double tap the Rear Button

Tap the Rear Button -

10C

17 FIRMWARE UPGRADE

18 TROUBLESHOOTING

English

The 10C supports rmware upgrades. You can update the rmware

using the Sena Device Manager (please refer to

Device Manager”)

com to check the latest software downloads.

. Please visit Sena Bluetooth website at www.sena.

section 4.7.1, “Sena

18.1 Intercom Failure

When you try to start an intercom conversation with an intercom friend who is unavailable within range or already having a conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy signal. In this case, you have to try again later.

18.2 Intercom Reconnection

If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10C automatically tries to reconnect the intercom and you will hear high tone double beeps until the intercom is reestablished. If you do not want to make a reconnection, tap the Jog Dial to stop the attempt.

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18.3 Fault Reset

When the 10C is not working properly or is in faulty status for any reason, you may reset by pushing the Pin-hole Reset Button at the back of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second with light pressure. The 10C will be switched off. Restart the system and try again. This will not restore the headset to factory default settings.

18.4 Factory Reset

1. To restore the 10C to factory default settings, press and hold the Phone Button for 10 seconds until the LED shows solid red and you hear “Factory reset”.

2. Within 10 seconds, press the Jog Dial to conrm reset. The headset will be restored to factory setting and switched off automatically. You will hear “Headset reset, good-bye”.

3. If you press the Phone Button or leave the Jog Dial for 10 seconds, the reset attempt is cancelled and the headset returns to stand-by mode. You will hear a voice prompt, “Cancelled”.

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19 OPERATION QUICK REFERENCE

Type Function Button Command LED Beep

Basic

Function

Camera

Function

Power on

Power off

Volume adjustment Rotate the Jog Dial - -

Camera on Tap the Camera Button Solid green

Camera off

Start/stop video recording

Take photo Tap the Camera Button

Enter Video Tagging mode

Start Video Tagging

Exit Video Tagging mode

Press the Phone Button and the Jog Dial for 1 second

Press the Phone Button and the Jog Dial

Tap the Camera Button and the Phone Button

Press the Camera Button for 1 second

Press the Camera Button for 3 seconds

Press the Camera Button for 1 second

Press the Camera Button for 3 seconds

Solid blue

Solid red

Green

ashing

Green

ashing

Green

ashing

Green

ashing

Red ashing -

Ascending beeps

Descending beeps

High tone double beeps

Mid tone double beeps

Mid tone single beep

Type Function Button Command LED Beep

Mobile phone pairing

Second mobile phone pairing

Mobile

Phone

Intercom

Call transfer

Answer & end phone call

Voice dial Tap the Phone Button - -

Speed dial Double tap the Phone Button -

Reject incoming call

Intercom pairing

Start/end each intercom

End all intercoms

Press the Phone Button for 5 seconds

Press the Jog Dial for 5 seconds

Tap the Phone Button within 2 seconds

Press the Phone Button for 2 seconds

Tap the Phone Button or the Jog Dial

Press the Jog Dial for 2 seconds

Press the Jog Dial for 5 seconds

Tap the Jog Dial of any one of the two headsets

Tap the Jog Dial - -

Press the Jog Dial for 1 second

Blue & red alternatively

ashing

Red ashing

Blue ashing

High tone multiple beeps

Multiple beeps

High tone

single beep

- -

Mid-tone single beep

- -

Mid-tone single beep

Mid-tone double beeps

English

10C

Type Function Button Command LED Beep

Intercom

Music

FM Radio

Reset

Start Group Intercom

End Group Intercom

Play/pause Bluetooth music

Track forward/back

FM radio on/off

Select preset Tap the Phone Button -

Seek stations

Scan up FM band Double tap the Phone Button - -

Stop scanning Double tap the Phone Button -

Save preset while scanning

Factory reset

Fault reset Press the Reset Button - -

Press the Jog Dial for 3 seconds

Press the Jog Dial for 1 second

Rotate the Jog Dial while pressing

Press the Phone Button for 2 seconds

Rotate the Jog Dial while pressing

Tap the Phone Button -

Press the Phone Button for 10 seconds

Tap the Jog Dial within 10 seconds

Green

ashing

Solid red

- -

Mid-tone double beep

Mid-tone double beeps

Mid-tone single beep

High tone triple beeps

High tone double beeps

CERTIFICATION AND SAFETY APPROVALS

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antennae

• Increase the separation between the equipment and the receiver

10C

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth

for an uncontrolled environment. End users must follow the specic

operating instructions for satisfying RF exposure compliance. The antenna used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multitransmitter product procedures.

FCC Caution

Any changes or modications to the equipment not expressly approved

by the party responsible for compliance could void user’s authority to operate the equipment.

CE Declaration of Conformity

This product is CE marked according to the provisions of the R&TTE Directive (99/5/EC). Hereby, Sena declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www.sena.com. Please note that this product uses radio frequency bands not harmonized within EU. Within the EU this product is intended to be used in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland, Norway and Switzerland.

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) This device may not cause interference. (2) This device must accept any interference, including interference

that may cause undesired operation of the device.

English

10C

Bluetooth License

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. Other trademarks and trade names are those of their respective owners.

The product is compliant with and adopts the Bluetooth

3.0 and has successfully passed all interoperability tests that are

specied in the Bluetooth® specication. However, interoperability

between the device and other Bluetooth®-enabled products is not guaranteed.

WEEE (Waste Electrical and Electronic Equipment)

The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies to the European

Union and other locations where separate collection systems are available. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please do not dispose of these products as unsorted municipal waste, but hand it in at an

ofcial collection point for recycling.

Specication

SAFETY INFORMATION

Please ensure that the product is properly used by observing the warnings and cautions below to prevent any risk and/or damage to property.

Product Storage and Management

• Keep the product free of dust. It may damage mechanical and electronic parts of the product.

• Do not store the product in high temperatures as this may reduce the life span of electronic devices, damage the battery, and/or melt plastic parts of the product.

• Condensation may form in and on the product when you expose your product to sudden changes in temperature or when you use your product in a hot place, such as:

(1) When you take your product outside from an air-conditioned

room

(2) When you bring your product from the cold place to a warm

place (3) When you use your product in a hot, humid place (4) When you use your product after it rains

10C

• To prevent condensation from forming, put your product inside a plastic bag and tightly seal it. Remove your product from the plastic bag after the temperature inside the bag is similar to the external temperature.

• Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as this may damage the product.

• Do not paint the product. Paint may obstruct moving parts or interfere with the normal operation of the product.

• Do not drop or otherwise shock the product. It may damage the product or its internal electronic circuits.

• Do not disassemble, repair or modify the product as this may damage the product and invalidate the product warranty.

• Do not store the product in humid environments, especially for long time storage.

• Do not store the camera in proximity to magnetic elds. Doing so

may result in camera malfunction.

• Be careful to protect the lens by avoiding rough handling or physical shock.

• Wipe the surface of the lens with a soft cloth in the following situations:

(1) When there are ngerprints on the lens surface (2) When the lens is used in hot or humid environments, such as

near oceans or rivers

• Store the product in a well-ventilated room to protect the lens from dirt and dust.

• Never leave the product with the lens facing the direct sunlight. Doing so may result in a re due to the sunlight being concentrated

by the lens.

Product Use

• When relevant, follow all regulations regarding the use of the camera.

(1) Do not use your camera in an aircraft, unless permitted. (2) Turn off the camera when you are near medical equipment. Your

camera can cause interference with medical devices in hospital or healthcare facilities.

• The camera generates a low level magnetic eld. Keep a safe

distance between the camera and cardiac pacemakers to avoid potential interference. Turn off the camera immediately if your camera indicates interference with a pacemaker and contact the pacemaker manufacturer or a physician.

• Avoid interference with other electronic devices. Your camera generates a low level magnetic eld that may interfere with unsealed

or improperly shielded electronic equipment in homes or vehicles. Consult the manufacturers of your electronic devices to resolve any interference problems you experience.

• In some regions, it is prohibited by law to ride motorcycles while wearing headsets or earbuds. Therefore be certain to comply with all relevant laws in the region before using the product.

English

10C

• Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage.

• Do not cause impact to the product or touch it with sharp tools as this may damage the product.

• Do not use the product in high-temperatures or apply heat to the product as this may cause damage, explosion, or re.

• High internal temperature may result in noisy photos. This is not a

malfunction and does not affect your camera’s overall performance.

• Keep product away from pets or small children. They may damage the product.

• Do not use the product near hazardous explosives. When it is near any explosion hazards, turn off the power and heed any regulations, instructions, and signs in the area.

• When using the product, be certain to conform to laws regarding the use of communications devices while riding.

• Do not put the product where it may hamper the rider's vision or manipulate it while riding. This may cause trafc accidents.

• Before riding, fasten the product to the helmet, and double-check

that it is fastened. Separation of the product while riding may cause damage to the product or accidents.

• Check that the camera is operating properly in advance. Any le

loss or camera damage caused by camera malfunction or improper use is not covered under warranty.

• Never use a damaged memory card. This may result in electric shock, camera malfunction, or re.

• If the product is damaged, stop using it immediately. It may cause damage, explosion, or re.

• Be careful when using the product in wet environments. If the

product gets wet, dry it thoroughly before using it any further. Do not attempt to dry the product with an external heat source, such as a hair dryer. The manufacturer takes no responsibility for any damage to the product that may have resulted from the product coming into contact with liquid.

Battery

This product has an irreplaceable rechargeable battery inside. Therefore, when using the product, make sure to adhere to the following:

• Never separate the battery from the product as this may damage the product.

• The battery performance may be reduced over time with usage.

• Make sure you turn off the product when it is not in use. The battery

discharges even when your product is in standby mode.

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• Make sure you charge the battery enough before using your product.

• When recharging the battery, make sure to use an approved charger

provided by the manufacturer. Use of a non-approved charger may

cause re, explosion, leakage, and other hazards may also reduce

the life time or performance of the battery.

• Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

• Do not use cigarette chargers other than the included cigarette charger when charging the battery in the headset.

• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher

or lower temperatures may reduce the capacity and life of the battery, or may cause temporary non-operation. Do not use the product in sub-zero temperatures, because it may cause serious reduction of the battery’s performance.

• If you apply heat to the battery or throw it into re, it may explode.

• Do not use the product with a damaged battery. It may explode and/

or cause accidents.

• Never use a damaged charger. It may explode and/or cause accidents.

• Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

PRODUCT WARRANTY AND DISCLAIMER

Limited Warranty

Sena Technologies, Inc. (“Sena”) guarantees the product quality

based on the technical specication stated in the product manual, and

data regarding product warranty. Here, product warranty extends to the product only. Sena will not be liable for any loss, damage of human life, or loss of property which may result from using the product beyond

defective parts or aws that occur due to problems in manufacture.

Warranty Period

Sena guarantees free-of-charge replacements of defective parts of

the product or aws that may have occurred due to problems in

manufacture for a period of 2 years from the date of initial purchase.

Termination

Quality warranty of the product becomes effective on the date of initial purchase. In addition, the quality warranty of the product expires when the warranty period expires. However, in the following cases, the warranty will be terminated prematurely.

• In the event the product has been sold or transferred to a third party.

• In the event the manufacturer's name, serial number, product label, or other markings have been modied or removed.

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• In the event any unauthorized person has tried to disassemble, repair, or modify the product.

Notice and Waiver

By buying and using this product, you relinquish considerable legal rights including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims. If you do not consent to all the terms and conditions of this agreement, return the product for a refund. (Refer to the

section “Return for Full Refund”.

)

1. You agree that you, your descendants, legal proxies, successors,

or transferees will not raise permanent volitional request for any suit, claim, implementation, redemption or similar action

from Sena with regard to any occasion such as difculty, pain,

suffering, inconvenience, loss, injury, or death which may occur to you or a third party during the use of this product.

2. You must completely understand and accept all risks (including

those occurring due to any careless behavior of yours or others) which may occur during the use of this product.

3. You are responsible for ensuring that your medical condition

permits usage of the product and that you are in sufcient

physical condition for using any device which can be used with it. In addition, you must ensure that the product does not limit your abilities and that you are able to use it safely.

4. You must be an adult who can take responsibilities for using the product.

5. You must read and understand the following warnings and alerts:

• Sena; together with employees, managers, partners, subsidiaries,

representatives, agents, supporting rms and suppliers, sole

sellers of Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of any brands including its derivative models, you collect any relevant information in advance and be entirely prepared in

terms of weather, trafc situation, and road conditions.

• When you use the product while you operating any vehicle or

equipment such as motorcycles, scooters, mopeds, ATVs, or quad-bikes (hereinafter called as “transportation means”), you must take complete caution regardless of the location of such operation.

• Use of the product on the road may cause such risks as fracture,

serious disability, or death.

• Risk factors, which may occur when you use the product, may be

due to errors of the manufacturer, its agents, or third parties which are involved in the manufacturing.

• Risk factors, which may occur when you use the product, may be

unforeseeable. Therefore, you must take full responsibility for any damage or loss caused by all risk factors which may occur when using the product.

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• When you use the product, use good judgment; never use it under the inuence of alcohol.

6. You must read and completely understand all terms and conditions of legal rights and warnings that are involved in using the product. In addition, usage of the product constitutes acceptance of all terms and conditions regarding waiver of rights.

Warranty Exclusions

Reasons for Limited Liabilities

If you do not return the product after purchasing it, you relinquish all rights to liabilities, loss, claims, and claims for reimbursement of expenses (including attorney’s fees). Therefore, Sena will not be liable for physical injury, death, or any loss or damage of transportation means, possessions, or assets which belong to you or third parties that may have occurred while you use the product. Further, Sena will not be liable for any substantial damage not related to the condition, environment, or malfunction of the product. All risks related with the operation of the product depend entirely on the user regardless of its use by the initial purchaser of a third party.

Use of this product may violate local or national laws. In addition, be aware once again that correct and safe use of the product is entirely your responsibility.

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10C

Limitation of Liability

TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE PURCHASER.

Liabilities Disclaimer

In addition to damages which may occur due to the use of the product, Sena will not be liable for damages of the product which occur due to the following events.

• In the event the product is misused or used for purposes other than its intended purposes.

• In the event the product is damaged because the user does not follow the content of the product manual.

• In the event the product is damaged because it has been left unattended or has undergone any other accident.

• In the event the product is damaged because the user has used any parts or software which are not provided by the manufacturer.

• In the event the product is damaged because the user has disassembled, repaired, or modied it in such way as is not explained

in the product manual.

• In the event the product is damaged by a third party.

• In the event the product is damaged due to Acts of God (including re, ood, earthquake, storm, hurricane or other natural disaster).

• In the event the surface of the product is damaged by use.

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Warranty Service

To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a product

registration certicate of the Website, and other relevant information).

Take necessary measures to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased.

Free-of-charge Service

Sena will provide free-of-charge repair or replacement service for the product when product defects occur within the scope of the product warranty during the warranty period.

Return for Full Refund

Should you not agree to the terms and conditions explained above, you may return the product for a full refund. To get a refund, within 14 days from the purchase date you must return the product to the seller in such a condition as it was purchased.

Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.

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1.2.1

www.sena.com

User’s Guide for Firmware v2.0

Sena 10C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual