Seagate®, Seagate Technology®, and the Seagate logo are registered
trademarks of Seagate Technology, Inc. Elite™, SeaFAX™, SeaFONE™,
SeaTDD™, and SeaBOARD™ are trademarks of Seagate Technology, Inc.
Other product names are registered trademarks or trademarks of their
owners.
Seagate reserves the right to change, without notice, product offerings or
specifications. No part of this publication may be reproduced in any form
without written permission from Seagate Technology, Inc.
ST43401N/ND and ST43402ND Reference Manual, Rev. Ciii
Preface
This is a reference manual for users of Seagate® ST43401N/ND and
ST43402ND Elite™ disc drives employing the SCSI interface. It supplements
the information presented in the user’s manual (publication 83327720). It is
intended to aid engineers who design subsystems using the drive and
customer engineers who install and check out the drive. This manual should
be used in conjunction with the user’s manual.
Electrostatic discharge protection
Caution. Removal of circuit boards by personnel not performing depot repair
will damage components and may void the warranty.
All drive electronic assemblies are sensitive to static electricity due to the
electrostatically sensitive devices used within the drive circuitry. Although
some devices such as metal-oxide semiconductors are extremely sensitive,
all semiconductors, as well as some resistors and capacitors, may be
damaged or degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by the direct
discharge of a charged conductor, or by exposure to the static fields surrounding charged objects. To avoid damaging drive electronic assemblies, service
personnel must observe the following precautions when servicing the drive:
• Ground yourself to the drive whenever the drive electronics are or will be
exposed. Connect yourself to ground with a wrist strap (Seagate part
number 12263496). Connection may be made to any grounded metal
assembly. As a general rule, remember that you and the drive electronics
must all be grounded to avoid potentially damaging static discharges.
• Turn off power before removing or installing the DC power cable.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
ivST43401N/ND and ST43402ND Reference Manual, Rev. C
Important safety information and precautions
Caution. Use forced-air ventilation when bench-testing the drive to ensure
proper cooling of drive components.
Use proper safety and repair techniques for safe, reliable operation of this unit.
Service should be done only by qualified persons. We recommend the
procedures in this manual as effective ways of servicing the unit. Some
procedures require the use of special tools. For proper maintenance and
safety, you must use these tools as recommended.
The procedures in this manual contain warnings and cautions that must be
carefully read and followed to minimize or eliminate the risk of personal injury.
The warnings point out conditions or practices that may endanger you or
others. The cautions point out conditions or practices that may damage the
unit, possibly making it unsafe for use.
You must also understand that these warnings and cautions are not exhaustive. We cannot possibly know, evaluate, and advise you of all the ways in
which maintenance might be performed or the possible risk of each technique.
Consequently, we have not completed any such broad evaluation. If you use
a non-approved procedure or tool, first ensure that the method you choose will
not risk either your safety or unit performance.
Always observe the following warnings and precautions:
• Perform all maintenance by following the procedures in this manual.
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating or repairing the unit.
• Use caution when troubleshooting a unit that has voltages present. Remove
power from the unit before servicing it.
• Wear safety shoes when removing or replacing heavy parts.
• Ensure that the internal temperature of the rack or cabinet will not exceed
the limits defined for the drive when the drive is mounted in an equipment
rack or cabinet. When units are stacked vertically, pay special attention to
the top where temperatures are usually highest.
• Follow the precautions listed under “Electrostatic discharge protection”
above.
ST43401N/ND and ST43402ND Reference Manual, Rev. Cv
• Do not remove any circuit boards from the drive chassis. Return the entire
drive for depot repair if any circuit board is defective. Removal of circuit
boards by personnel not performing depot repair will damage components
and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the drive chassis.
Return the entire drive for depot repair if the HDA is defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed
HDA is opened by personnel not performing depot repair, this will damage
components and void the warranty.
• As a component, this drive is designed to be installed and operated in
accordance with UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0805.
Refer to Section 2 for information about installation.
• Ensure that the power supply meets the specifications in this manual and
is designed to be used in accordance with UL1950, IEC950, EN60950, CSA
C22.2 950, and VDE0805.
Seagate takes all reasonable steps to ensure that its products are certifiable
to currently accepted standards. Typical applications of these disc drives
include customer packaging and subsystem design. Safety agencies conditionally certify component assemblies, such as the Elite disc drive, based on
their final acceptability in the end-use product. The subsystem designers are
responsible for meeting these conditions of acceptability in obtaining safety/
regulatory agency compliance in their end-use products and in certifying
where required by law. A necessary part of meeting safety requirements is the
provision for overcurrent protection on drive SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC
or similar national requirements as a stand-alone unit. Engineering radiated
and conducted emissions test results are available through the Seagate
Safety Department to assist the subsystem designer.
viST43401N/ND and ST43402ND Reference Manual, Rev. C
Technical support services
Seagate Technology provides technical support literature and diagnostic
utilities to authorized distributors. Please contact your dealer for technical
support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™,
SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from
outside of the number’s local dialing area.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
Use a touch-tone telephone to access Seagate’s automated FAX system and
select technical support information by return FAX. This service is available
24 hours a day, 7 days a week.
SeaFONE: (408) 438-8222
Technical sup port specialis ts are available from 8:00 A.M. to 5:00 P.M. PST,
Monday through Friday. Recorded technical information for selected Seagate
products is accessible 24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where two people can
communicate using a keyboard connected to the phone line. A TDD device is
required to access this service, which is available from 8:00 A.M. to 5:00 P. M.
PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available 24
hours a day, 7 days a week. A modem is required to access this service. The
communications software must be set for 8 data bits, no parity, and 1 stop bit
(8N1). All BBS numbers operate at 9600 baud max. With this service you can
access:
• Specifications and jumper configurations for Seagate products
• Reprints of Seagate documentation
• A directory of information and helpful utilities that you can download to your
computer
ST43401N/ND and ST43402ND Reference Manual, Rev. Cvii
LocationTelephone number
USA, Mexico, Latin America(408) 438-8771
England44-62-847-8011
Germany49-89-140-9331
Singapore65-292-6973
Australia61-2-756-2359
Canada(416) 856-5581
France33-1-40-67-1034
Korea82-2-556-7294
ST43401N/ND and ST43402ND Reference Manual, Rev. C1
Section 1. General maintenance information
This section contains general information relating to maintenance of the
drive. You should be familiar with the information in this section and with drive
operation before attempting any maintenance procedures. Information is
divided into the following areas:
• Maintenance tools and materials—lists the tools and materials required to
perform maintenance on the drive
• Testing the drive—provides information concerning testing drive electronics, including a procedure for checking DC voltages supplied to the drive
• Identifying assemblies in the drive—identifies the various parts of the drive
Note. Refer to the user’s manual (publication 83327720) for information
about arranging for depot repair, removing and replacing a drive or
power supply, and packing a drive for shipment.
Maintenance tools and materials
The procedures described in this section require the use of certain special
tools, test equipment, and materials. These are listed below along with the
Seagate part number. Note that the list includes only special tools. We assume
that you have normal maintenance tools.
DescriptionSeagate part number
Static ground wrist strap 12263496
6 1/2 to 8 inch wrist
Volt/ohmmeterBallantine 345 or equivalent digital voltmeter
Testing the drive
During testing and troubleshooting, the drive normally performs various
operations such as reading and writing test data. System software can be
used to control the drive during these operations. Refer to manuals or other
documentation applicable to the specific system or subsystem for information
concerning the system software routines.
The drive also has built-in diagnostic tests. These diagnostic tests may be
performed through the interface as described in Section 3.
2ST43401N/ND and ST43402ND Reference Manual, Rev. C
The following procedure provides an overall check of the DC voltages used
by the drive. Before performing this procedure, you should be familiar with the
other information in this section and the safety information in the preface.
The illustration to the right shows where
the individual voltages appear on the
drive’s DC power connector (J15).
Insert your test probe into the contact
openings on the back surface of the 4pin DC cable connector.
1. Using system software, command
continuous read/write operations
DC Power
Connector
J15
Insert
Probe
Here
+12 V
Pin 1
+12 V
Return
Pin 2
+5 V
Return
Pin 3
+5 V
Pin 4
with the drive on a single cylinder.
2. Connect the voltmeter ground lead
to J15 - Pin 3 (+5 V Return [Ground]).
3. Measure at the appropriate conn ec tion point to check the following
DC
Power
Cable
voltages:
VoltageConnectionSpecification
+5.0 voltsJ15 - Pin 4+4.75 to +5.25 volts
+12 voltsJ15 - Pin 1+11.4 to +12.6 volts
Identifying assemblies in the drive
The drive’s major assemblies and components are shown in Figures 1 and 2.
The components are supported by a chassis, and the head and disc assembly
(HDA) is supported by shock mounts attached to the chassis. The control
board is mounted above the HDA. The power board has a right-angle
connection to one end of the control board. An optional bezel is available.
ST43401N/ND and ST43402ND Reference Manual, Rev. C3
Control
Board
Option Jumpers and
Spindle Sync
Connector
Option
Jumpers
Option
Jumpers
Option
Jumpers
Pin 1
I/O
Connector
Head and Disc
Assembly (HDA)
DC Power
Connector
Figure 1. ST43401N/ND drive components
Power
Board
Optional
Bezel
Chassis
4ST43401N/ND and ST43402ND Reference Manual, Rev. C
Control
Board
Spindle Sync
Remote Operator
Panel Connector
Port B
I/O Connector
Port B
Terminator
Power
Terminator
Figure 2. ST43402ND drive components
Connector
Option
Jumpers
Port A
Power
I/O Board
Power
I/O
Board
Pin 1
I/O Connector
DC Power
Connector
Port A
Option
Jumpers
Power
Board
Head and Disc
Assembly (HDA)
Optional
Bezel
Chassis
ST43401N/ND and ST43402ND Reference Manual, Rev. C5
Section 2. Planning the system
This section supplements the installation instructions presented in the user’s
manual (publication 83327720). To aid in configuring the drive for specific
system requirements, the following subjects are discussed:
• Guidelines for enclosure design
• Guidelines for proper air flow
• Guidelines for I/O cabling
• Using the sweep cycle function
Guidelines for enclosure design
The drive is a component for installation in an enclosure that you have
designed. The enclosure design must provide for mounting the drive and
power supply, cable routing, and cooling. See the next topic for guidelines on
providing proper cooling.
The system designer is responsible for obtaining any needed agency approvals such as UL, CSA, and VDE.
Figure 3 provides mounting dimensions for ST43401N/ND and ST43402ND
drives without a bezel. Figure 4 provides the same information for ST43401N/
ND drives with the optional bezel attached. As described in the user’s manual,
the drive can be mounted using either side-mounting screws or bottommounting screws.
6ST43401N/ND and ST43402ND Reference Manual, Rev. C
6-32 Threads (4)
Side
K
Bottom
L
C.G.
F
6-32 Threads (4)
C.G.
M4 x .70 Metric Threads (4)
E
D
J
A
B
C
I
G
H
I
in
A
B
C
D
E
F
G
H
I
J
K
L
3.25
0.86
0.39
1.93
3.120
8.60
5.50
5.75
0.12
3.96
1.58
3.13
±
±
±
±
±
±
±
±
±
±
±
±
0.01
0.01
0.01
0.01
0.005
0.03
0.01
0.01
0.01
0.05
0.05
0.05
mm
82.55
21.84
9.91
49.02
79.25
218.44
139.70
146.05
3.05
100.58
40.13
79.50
Figure 3. Mounting dimensions for ST43401N/ND and ST43402ND drives
without a bezel
ST43401N/ND and ST43402ND Reference Manual, Rev. C7
Side
Bottom
6-32 Threads (4)
A
B
C
I
H
P
G
C.G.
F
6-32 Threads (4)
C.G.
M4 x .70 Metric Threads (4)
E
D
N
K
O
J
L
in
H
in
A
3.25
B
0.86
C
0.39
D
1.87
E
3.120
F
8.00
G
5.50
±
±
±
±
±
max
±
0.01
0.01
0.01
0.02
0.005
0.01
mm
82.55
21.84
9.91
47.50
79.24
203.20
139.70
5.75
I
0.12
J
0.06
K
3.38
L
5.88
M
0.19
N
3.90
O
1.58
P
3.13
0.01
±
0.01
±
0.02
±
0.02
±
0.01
±
0.01
±
0.05
±
0.05
±
0.05
±
Figure 4. Mounting dimensions for ST43401N/ND with a bezel
M
mm
146.05
3.05
1.52
85.85
149.35
4.83
99.06
40.13
79.50
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