trademarks of Seagate Technology, Inc. Elite
SeaBOARDTM are trademarks of Seagate Technology, Inc. Other product
names are registered trademarks or trademarks of their owners.
No part of this publication may be reproduced in any form without written
permission from Seagate Technology, Inc.
TM,
SeaFAXTM, SeaFONETM, and
ST43400N/ND User’s Manualiii
Preface
This manual contains information for users of the Seagate ST43400N and
ST43400ND Elite disc drives employing the SCSI interface. It provides installation, operation, and maintenance information. This manual also lists the part
numbers for options and accessories available for these drives. Additional
information is available in the reference manual (publication 83327640).
Electrostatic discharge protection
Caution. Removal of circuit boards by personnel not performing depot repair
will damage components and may void the warranty.
All drive electronic assemblies are sensitive to static electricity, due to the
electrostatically sensitive devices used within the drive circuitry. Although
some devices such as metal-oxide semiconductors are extremely sensitive,
all semiconductors, as well as some resistors and capacitors, may be
damaged or degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by the direct
discharge of a charged conductor or by exposure to the static fields surrounding charged objects. To avoid damaging drive electronic assemblies, observe the following precautions when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics are or will be
exposed. Connect yourself to ground with a wrist strap (refer to accessories
in Section 4 for part numbers). Connection may be made to any grounded
metal assembly. As a general rule, remember that you and the drive electronics must all be grounded to avoid potentially damaging static discharges.
• Turn off the power before removing or installing the DC power cable.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
iv
Important safety information and precautions
Caution. Use forced-air ventilation when bench-testing the drive to ensure
proper cooling of drive components.
Use proper safety and repair techniques for safe, reliable operation of this unit.
Service should be done only by qualified persons. We recommend the procedures in this manual as effective ways of servicing the unit. Some procedures
require the use of special tools. For proper maintenance and safety, you must
use these tools as recommended.
The procedures in this manual and labels on the unit contain warnings and
cautions that must be carefully read and followed to minimize or eliminate the
risk of personal injury. The warnings point out conditions or practices that may
endanger you or others. The cautions point out conditions or practices that may
damage the unit, possibly making it unsafe for use.
You must also understand that these warnings and cautions are not exhaustive.
We cannot possibly know, evaluate, and advise you of all the ways in which
maintenance might be performed or the possible risk of each technique.
Consequently, we have not completed any such broad evaluation. If you use a
non-approved procedure or tool, first ensure that the method you choose will not
risk either your safety or unit performance.
Always observe the following warnings and precautions:
• Perform all maintenance by following the procedures in this manual.
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating or repairing the unit.
• Use caution when troubleshooting a unit that has voltages present. Turn off
power to the unit before servicing it.
• Wear safety shoes when removing or replacing heavy parts.
• Provide a means to isolate the drive from the main power in case of fire or other
emergency.
• Ensure that the internal temperature of the rack or cabinet does not exceed
the limits defined for the drive, when the drive is mounted in an equipment rack
or cabinet. When units are stacked vertically, pay special attention to the top
where temperatures are usually highest.
• Follow the precautions listed above in “Electrostatic discharge protection.”
• Do not remove any circuit boards from the drive chassis. Return the entire
drive for depot repair if any circuit board is defective. Removal of circuit boards
by personnel not performing depot repair will damage components and may
void the warranty.
ST43400N/ND User’s Manualv
• Do not remove the head and disc assembly (HDA) from the drive chassis.
Return the entire drive for depot repair if the HDA is defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed
HDA is opened by personnel not performing depot repair, this will damage
components and void the warranty.
As a component, this drive is designed to be installed and operated in
accordance with UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0806.
Refer to section 2 for information about installation.
If you do not use a Seagate power supply, ensure that the supply meets the
specifications in this manual and is designed to be used in accordance with
UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0806.
Seagate takes all reasonable steps to ensure that its products are certifiable to
currently accepted standards. Typical applications of these disc drives include
customer packing and subsystem design. Safety agencies conditionally certify
component parts, such as the Elite disc drive, based on their final acceptability
in the end-use product. The subsystem designers are responsible for meeting
these conditions of acceptability in obtaining safety/regulatory agency compliance in their end-use products and for certifying where required by law. A
necessary part of meeting safety requirements is the provision for overcurrent
protection on drive SELV supply voltages.
This unit is a component assembly and as such is not meant to comply with FCC
or similar national requirements as a stand-alone unit. Engineering radiated and
conducted emissions test results are available through the Seagate Safety
Department to assist the subsystem designer.
vi
Technical support services
Seagate Technology provides technical support literature and diagnostic utilities to authorized distributors. Please contact your dealer for technical support
and installation troubleshooting. Product technical support is available for all
Seagate products by calling the SeaFAX, SeaFONE, or SeaBOARD services.
These are toll calls if you dial from outside of the number’s local dialing area.
SeaFAX: (408) 438-2620
You can use a Touch-Tone telephone to access Seagate’s automated FAX
delivery system and select technical support information by return FAX. This
service is available twenty-four hours a day, seven days a week.
SeaFONE: (408) 438-8222
The enhanced phone system provides recorded technical information on
selected Seagate products while you are on hold. Technical support specialists
are available to answer questions from 8:00 A.M. to 5:00 P.M. PST, Monday
through Friday. Recordings are accessible twenty-four hours a day, seven days
a week.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available
twenty-four hours a day, seven days a week. A modem is required to access this
service. The communications software must be set for eight data bits no parity
and one stop bit (8N1). With this service you can access:
• Specifications and jumper configurations for all Seagate products
• Reprints of Seagate documentation
• A directory of information and helpful utilities that you can download to your
own computer
LocationTelephone NumberMaximum Baud Rate
United States/Canada(408) 438-87719600
England44-62-847-80119600
Germany49-89-140-93312400
Singapore65-227-22179600
Australia61-2-756-23599600
Note. This is a toll call if you dial from outside of the number’s local dialing area.
Section 1. General description
The Seagate ST43400N/ND Elite 3 disc drives are high speed, random access
digital data storage devices. They communicate with an initiator using the Small
Computer System Interface (SCSI). The drive is shown in Figure 1, and its
specifications are listed in Table 1 on the following page.
The drive is a component for installation in an enclosure designed for the drive.
The enclosure design must ensure adequate cooling for the drive, and it must
address the requirements for grounding and for shielding of emissions. The
reference manual (publication 83327640) presents guidelines for designing the
enclosure, but the design is your responsibility.
(1,024-byte sectors)3,150,686,208 bytes
Number of discs11
Recording heads21
Servo heads1
Physical heads per surface1
Cylinders per head/disc assy2,738 (includes 2 spares)
Cylinders available to user2,736
Spare cylinders1
System cylinders1
Diagnostic cylinders1
Spare sectors per cylinder6
Modulation1,7 code
* Excluding spare sectors, spare cylinders, diagnostic cylinders, and system cylin-
ders.
continued
General description3
continued from previous page
CharacteristicsConditionsSpecifications
SCSI transfer rate, burst10.0 Mbytes/sec max
Seek time
(time required to move heads
to a different track address—
excluding SCSI I/O overhead)
Average seek msec11.510.5
Maximum seek msec23.522.5
Latency
(time required to reach a
particular track address after
head positioning is complete)
Average5.55 msec
(disc rotation
at 5400 RPM)
Maximum11.17 msec
(disc rotation
at 5373 RPM)
Start time**30 sec max
Stop time30 sec max
** Following the power sequence delay, once DC power is applied and start
conditions are present.
4
The drive contains all the circuits and mechanical devices necessary to record
data on and recover it from its discs. The drive requires DC voltage input from
an external power supply, which receives its AC input power from the site main
power source. A power supply and DC power cable are available accessories.
The drive consists of a head and disc assembly (HDA) and two circuit boards,
mounted on a common chassis. The circuit boards contain the electronics
required for drive operation. The HDA is a sealed unit containing the electromechanical components used for data retrieval and storage. These components
include the discs, spindle, drive motor, actuator, heads, and preamplifiers.
The 11 discs provide the recording medium for the drive. These discs are
mounted on a spindle, and the spindle is coupled directly to the drive motor. The
drive motor rotates the discs at 5400 RPM and produces a circulation of air
within the sealed HDA.
The built-in SCSI controller directs all drive functions, receives commands
from the initiator (host computer), interprets them, and then transfers the
necessary commands to the drive. The controller therefore allows the
initiator to start an operation and then disconnect to service another device.
Refer to the reference manual for a description of interface functions.
All drive operations are related to data recovery and storage (normally referred
to as reading and writing). The actual reading and writing is performed by heads
that are positioned over the rotating discs’ recording surfaces. There is one
head for each data surface. The heads are positioned in such a way that data
is written in concentric tracks around the disc surfaces (see Figure 2).
Before any read or write operation can be performed, the controller must
instruct the drive to position the heads over the desired cylinder (called
seeking) and to use the head located over the surface (head selection) where
the operation is to be performed.
The heads are mounted on the actuator, and the actuator moves the heads over
the rotating discs. There are 22 heads; a servo head to sense actuator
positioning and 21 data heads used for data transfers to and from the discs. The
actuator has a voice coil that moves in a permanent magnetic field in response
to signals from the servo positioning circuitry. The voice coil moves the heads in
an arc across the rotating discs.
When the drive is not powered on, the heads rest on the disc surface in a
preassigned landing zone located beyond the data zone. The actuator automatically latches in this position to protect the drive in the event that it is moved or
shipped. When the drive is activated to bring the discs up to speed, the heads
fly on a cushion of air close to the disc surface.
General description5
Data recorded in
concentric tracks
Head
Selection
Logic
Heads
Discs
Power Supply
Initiator
I/0 Lines
SCSI
Controller
Unit
Selection
Logic
Read/Write
Logic
Seek
Logic
Track
Orientation
Logic
Error
Detection
Logic
Figure 2. Drive functional block diagram
After arriving at the data track and selecting a head, the controller locates the
portion of the track where the data is to be read or written. This is called track
orientation. Signals from the drive indicate the beginning of each track. The
controller uses these signals to determine the position of the head on the track.
When the head is above the desired track location, the controller commands the
drive to actually read or write the data. During a read operation, the drive
retrieves data from the discs, processes it, and transmits it to the controller.
During a write operation, the drive receives data from the controller, processes
it, and stores it on the discs.
The drive can also recognize certain errors that may occur during its
operation. When an error is detected, it is indicated to the initiator by the SCSI
controller.
Section 2. Installation
The information contained in this section describes installation and initial
checkout of the drive.
Site requirements
The site requirements considered are environment, airflow, space, power,
grounding, and interface.
Environmental requirements
All environmental requirements for the drive are listed in Table 2 below.
A maximum wet bulb temperature of 26
no condensation
Barometric pressure-305 m to 3,048 m (-1,000 ft to 10,000 ft);
104 kPa to 69 kPa (30 in Hg to 20 in Hg)
o
C to 50oC (41oF to 122oF) with a
o
C (79oF)
7
Non-operating environment
(unpacked)
TemperatureRange of -40oC to 60oC (-40oF to 140oF) with a
maximum change of 20oC (36oF) per hour
HumidityRange of 5% to 95% relative
A maximum wet bulb temperature of 26
no condensation
Barometric pressure-305 m to 12,192 m (-1,000 ft to 40,000 ft);
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
Storage/transit environment
(packed)
TemperatureRange of -40
o
C to 60oC (-40oF to 140oF) with a
maximum change of 20oC (36oF) per hour
HumidityRange of 5% to 95% relative
Barometric pressure-305 m to 12,192 m (-1,000 ft to 40,000 ft);
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
o
C (79oF)
8
Airflow requirements
The enclosure design must ensure adequate cooling for the drive. Note that the
fan in the power supply cools only the power supply’s internal parts.
The drive’s product specification (document 64403601) describes how to
evaluate the airflow design. The evaluation consists of ensuring that the case
temperatures of certain critical components remain within acceptable limits
during drive operation.
We recommend orienting the drive or directing the airflow in a way that creates
the least amount of airflow resistance while providing airflow above the circuit
boards and around the head and disc assembly (HDA). Also, choose the
shortest possible path between the air inlet and exit. This minimizes the
distance traveled by air that is heated by the drive and by other nearby heat
sources.
Figure 3 shows two design approaches with one or more fans used to
generate air flow. The airflow patterns can be created by the fans either pushing
or drawing air. The overall flow pattern can be directed from front to back, back
to front, or side to side.
Installation9
Above unit
Note. Air flow in the direction shown (front to back)
or in reverse direction (back to front)
Note. Air flow in the direction shown or
in reverse direction (side to side)
Under unit
Above unit
Under unit
Figure 3. Suggested airflow
10
Space requirements
The drive is designed to be mounted in one of the three orientations shown
in Figure 4. The drive may be mounted on its base or on either side. Mounting
orientations other than those shown are not permitted. The physical dimensions of the drive and power supply are shown in Figure 5. The drive itself
weighs 3.6 kg (8.0 lb).
For details about designing an enclosure to match the drive mounting dimensions, refer to the drive’s product specification.
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Figure 4. Mounting orientations
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