Seagate ST4000VX013 operation manual
SATA Product Manual
Standard models
ST8000VX002
ST6000VX011
ST4000VX005
ST3000VX017
ST2000VX012
100870481, Rev. A
Gen 17 - July 2020
Standard Models
ST8000VX008
ST6000VX010
ST4000VX013
ST3000VX016
ST2000VX015
Document Revision History
Revision Date Pages affected
Rev. A 07/01/2020 Initial release.
© 2020 Seagate Technology LLC. All rights reserved.
Publication number: 100870481, Rev. A July 2020
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk and SeaTools are either trade-
marks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are
the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1(877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and
other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more
information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Default logical geometry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.4 Recording and interface technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.6 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.7 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.7.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.7.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.7.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.7.4 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.8 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.1 Ambient Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.2 Temperature gradient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.9.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.10 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.11.1 Data loss under power interruption with write cache enabled . . . . . . . . . . . . . . . . . . . . . . 17
2.11.2 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.11.3 HDD and SSD Regulatory Compliance and Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.11.4 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.12 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Seagate SkyHawk Product Manual, Rev. A 2
Contents
3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3 SATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.0 SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2 SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Seagate SkyHawk Product Manual, Rev. A 3
Figures
Figure 1 Location of the HDA temperature check point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 2 Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 3 Mounting dimensions (4TB, 3TB & 2TB models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 4 Mounting dimensions (8TB & 6TB models). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Seagate SkyHawk Product Manual, Rev. A 4
Seagate® Technology Support Services
For Seagate Product Support, visit: https://www.seagate.com/support
For Seagate Compliance, Safety, and Disposal, visit: https://www.seagate.com/support
For Firmware Download and Tools Download for Secure Erase, visit: https://www.seagate.com/support/downloads/
For information regarding online support and services, visit: http://www.seagate.com/contacts/
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/
For Seagate OEM and Distribution partner and Seagate reseller portal, visit: http://www.seagate.com/partners
Seagate SkyHawk Product Manual, Rev. A 5
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following
Seagate® Skyhawk and model drives:
Standard models Standard models
ST8000VX002 ST8000VX008
ST6000VX011 ST6000VX010
ST4000VX005 ST4000VX013
ST3000VX017 ST3000VX016
ST2000VX012 ST2000VX015
These drives provide the following key features:
• 1M hour MTBF - designed for high write duty cycle across SkyHawk
• ATA AV Command support - streaming video command support across SkyHawk
• Best-in-class acoustic performance means virtually silent operation
• Built-in error recovery for non-stop video streaming
• Compliant with RoHS requirements in China and Europe
• Full-track multiple-sector transfer capability without local processor intervention
• Idle3 power mode support
• Low activity power
• Low-RPM spindle speed
• Native Command Queuing with command ordering to increase performance in demanding applications
• Performance-tuned for seamless video applications
• Reliability for 24×7 video surveillance applications
• Rotational Vibration - mitigation of system level rotational vibration inside SkyHawk
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• State-of-the-art cache and on-the-fly error-correction algorithms
• Streaming video optimization - consistent command completion times & ERC support across SkyHawk
• Support for S.M.A.R.T. drive monitoring and reporting
•Supports "8+" drive bays
• Supports ATA8 streaming commands
• Supports latching SATA cables and connectors
• Supports up to 64 HD cameras for recording and playback
• Thermal monitoring and reporting for 24×7 operations
• Transient power on management - <=1.8A spin-up current
• Uncompromising reliability supports flexible surveillance design with case temperatures up to 70ºC
• Workload ratings of 180TB/year
• Worldwide Name (WWN) capability uniquely identifies the drive
Seagate SkyHawk Product Manual, Rev. A 6
www.seagate.com Introduction
1.1 About the SATA interface
The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary
advantages include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other
configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to
allow users to install a SATA host adapter and SATA disk drive in the current system and expect all of the existing
applications to work as normal.
The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no
master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host
adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This
essentially means both drives behave as if they are Device 0 (master) devices.
The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward
compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data
transfers, resets, and interrupts are all emulated.
The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as
the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA
emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be
downloaded from www.sata-io.or
g.
Note
The host adapter may, optionally, emulate a master/slave environment to host software where two
devices on separate SATA ports are represented to host software as a Device 0 (master) and Device 1
(slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave
environment manages two sets of shadow registers. This is not a typical SATA environment.
Seagate SkyHawk Product Manual, Rev. A 7
2.0 Drive Specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For
convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models
Standard models Standard models
ST8000VX002 ST8000VX008
ST6000VX011 ST6000VX010
ST4000VX005 ST4000VX013
ST3000VX017 ST3000VX016
ST2000VX012 ST2000VX015
2.1 Specification summary tables
The specifications listed in Table 1 are for quick reference.
For details on specification measurement or definition, refer to the appropriate section of this manual.
Table 1 Drive specifications summary
Drive Specification*
ST8000VX002,
ST8000VX008
ST6000VX010,
ST6000VX011
ST4000VX005,
ST4000VX013
ST3000VX016,
ST3000VX017
ST2000VX012,
ST2000VX015
Formatted capacity
(512 bytes/sector)**
Guaranteed sectors 15,628,053,168 11,721,045,168 7,814,037,168 5,860,533,168 3,907,029,168
Heads 8 4 2
Disks 4 2 1
Bytes per sector
(emulated at 512-byte sectors)
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Recording density 2197 kB/in
Track density (avg) 540 ktracks/in
Areal density (avg) 1186 Gb/in
SATA interface transfer rate 600 MB/s
Maximum data transfer rate 180 MB/s
ATA data-transfer modes supported
Cache buffer 256MB
Height 26.1mm / 1.028 in (max) 20.20mm / 0.795 in (max)
Width 101.6mm (± 0.25) / 4.0 in (± 0.010)
Length 146.99mm / 5.787 in (max)
Weight (typical) 630g / 1.389 lb 610g / 1.345 lb 490g / 1.08 lb 415g / 0.915 lb
Average latency 6.0 ms
Power-on to ready (typ) 15.0s 10.0s 8.0s
Standby to ready (typ) 15.0s 10.0s 8.0s
Startup current (typical) 12V 1.8A 1.1A
Voltage tolerance (including noise)
Non-Operating (Ambient °C) –40° to 70°
8000GB (8TB) 6000GB (6TB) 4000GB (4TB) 3000GB (3TB) 2000GB (2TB)
4096 (physical)
2
900 Gb/in
2
Multiword DMA modes: 0 to 2
1186 Gb/in
PIO modes: 0 to 4
Ultra DMA modes 0 to 6
5V ±5%
12V ±10%
2
900 Gb/in
2
1186 Gb/in
2
Seagate SkyHawk Product Manual, Rev. A 8
www.seagate.com Drive Specifications
Table 1 Drive specifications summary (continued)
Drive Specification*
Operating ambient temperature
(min °C)
#
Operating temperature
(drive case max °C)
Temperature gradient
Relative humidity
ST8000VX002,
ST8000VX008
ST6000VX010,
ST6000VX011
20°C per hour max (operating)
30°C per hour max (non-operating)
5% to 95% (non-operating)
ST4000VX005,
ST4000VX013
0°
†
70°
5% to 90% (operating)
ST3000VX016,
ST3000VX017
ST2000VX012,
ST2000VX015
Relative humidity gradient (max) 30% per hour
Wet bulb temperature (max)
Altitude, operating
Altitude, non-operating
(below mean sea level, max)
30°C max (operating)
40°C max (non-operating)
–304m to 3048m
(–1000 ft to 10,000 ft)
–304m to12,192m
(–1000 ft to 40,000+ ft)
Operational shock (max) 80 Gs (read) / 70 Gs (write) at 2ms
Non-operational shock (max) 300 Gs at 2ms 350 Gs at 2ms
10Hz to 22Hz: 0.25 Gs, Limited displacement
Vibration, operating
22Hz to 350Hz: 0.50 Gs
350Hz to 500Hz: 0.25 Gs
5Hz to 22Hz: 3.0 Gs
Vibration, non-operating
22Hz to 350Hz: 3.0 Gs
350Hz to 500Hz: 3.0 Gs
Drive acoustics, sound power
Idle***
Seek
Non-recoverable read errors 1 per 10
2.6 bels (typical)
2.7 bels (max)
2.7 bels (typical)
2.8 bels (max)
14
bits read
Average annualized workload rating: <180TB/year.
The specifications for the product assumes the I/O workload does not exceed the average
Rated workload
annualized workload rate limit of 180TB/year. Workloads exceeding the annualized rate may
degrade and impact reliability as experienced by the particular application. The average
annualized workload rate limit is in units of TB per calendar year.
To determine the warranty for a specific drive, use a web browser to access the following
web page: http://www.seagate.com/support/warranty-and-replacements/
Warranty
From this page, click on “Is my Drive under Warranty”. Users will be asked to provide the
drive serial number, model number (or part number) and country of purchase. The system
will display the warranty information for the drive.
Load/unload cycles
(at 25°C, 50% rel. humidity)
Supports hotplug operation per the
Serial ATA Revision 3.2 specification
600,000
Yes
* All specifications above are based on native configurations.
** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity.
Accessible capacity may vary depending on operating environment and formatting.
*** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T.
specification, which may increase acoustic and power to operational levels.
† Seagate does not recommend operating at sustained case temperatures above 60°C.
Operating at higher temperatures will reduce useful life of the product.
# The operating case temperature is 0 to 70°C (32 to 158°F).
The recommended measure location can be found in Section 3.4 Figure 3 & 4.
Note
If the drive is powered-off before issuing flush cache command, in some instances,
the end user data in the DRAM cache might not be committed to the disk.
Seagate SkyHawk Product Manual, Rev. A 9
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