Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Barracuda,
SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or
one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Barracuda 18LP Installation Guide, Rev. B1
Preface
This manual contains information for users of the Seagate®
Barracuda 18LP SCSI disc drives. It provides support services,
performance specifications, and initial setup information. Additional information is available in the
Manual
(part number 77767526). Contact your Seagate sales
representative if you need to order this publ ication.
Note.
If any differences exist between specification values in
this guide and the product manual , the product manual
values are t he authoritative values.
Electrostatic discharge protection
Caution.
All drive electronic assembli es are sensit ive to static electricity,
due to the electrostatically sensitive devices used within the
drive circuitry. Although some de vices such as metal-oxide semiconductors are extremely sensitive, all semiconductors, as well
as some resistors and capacitors, may be damaged or deg raded
by ex posure to static electricity.
Electrost atic damage t o electroni c de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourse lf to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
Removal of circuit boards by personnel not perfor ming depot repair will damage components and may
void the war ranty.
Barracuda 18LP Product
2Barra cuda 18LP Installation Guide, Rev. B
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static di scharges.
• Turn off the power before removing or installing the DC power
cable.
• Do not remove any circuit boards from the drive.
• Never use an ohm meter on any cir cuit boards.
• When installing th e drive on a carrier or t ra y, discharge the car-
rier or tray pr io r to ins e rtin g it into th e sy st e m.
Important safety information and precautions
Caution.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or elimi nate the risk of personal injury. The warnings
point out conditions or practices that may endanger you or others. The cautions point out conditions or pr actices that may dam age the unit, poss ibly making it unsafe f or use.
Always observe the following warnings and precautions:
• Follow all cautions and war nings in the procedures.
• Use sound safety practices when operating, installing, or
removing the unit.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before re mo ving it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
Use forced-air ventilation when bench-testing the
drive to ensur e proper cooling of drive components.
Barracuda 18LP Installation Guide, Rev. B3
stacked vertically, pay special attention to the top where temperatures are usually highest.
• Follow the precautions listed above in “Electrost atic discharge
protection.”
• Do not remove any circuit boards from the drive. Retur n the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boar ds by personnel not performing depot
repair will damage components and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.
• Do not atte mpt to disassemble the HDA. It is not field repairable. I f the sealed HDA is opened by personnel not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CAN/CSA C22.2
950-95, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Barracuda disc drive, based on their
final acceptability in the end-use product. The subsystem
designers are responsible for meeting these conditions of
acceptabil ity in obtaining safety-regulato ry agency compliance in
their end-use products and for certifying where required by law.
A necessary part of meeting safety requirements is the provi sion
for overcurrent protection on drive SELV supply vo lt ages.
4Barra cuda 18LP Installation Guide, Rev. B
This unit is a component part and as such is not meant to com-
ply with FCC or simil ar national r equirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Department to assist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht.
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkom ponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die War nhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einhei t beschädigen können, so daß
deren Gebrauch mit Risiko behaftet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurteilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beim Testen des Laufwerks auf dem Prüftisch ist
Barracuda 18LP Installation Guide, Rev. B5
Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht-
shinweise:
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
• Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit au s, bevor Sie m it den Installations-und Entfernungsarbeiten beginne n.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, d aß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Si e die oben unter “Electrostatic Discharge Protec-
tion” angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zustän-
digen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerk nehme n! Falls die HDA beschädigt ist, schicken
Sie das gesamte Laufwerk zur Reparatur ein.
6Barra cuda 18LP Installation Guide, Rev. B
• Die HDA ist nicht vor Or t reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.
Als Teil komponente is t diese s Laufwerk für die I nstallati on und
den Betrieb in Übe reinstim mung mit UL 19 50, EN6 0950, C AN/
CSA C22.2 950-95 und VDE0805 vorgesehen.
Seagate ist ständi g bemüht, die Zulassungsfähigkeit von
Seagate-P rodukten im Rahme n der geg enwär tig ge ltenden
Standa rd s zu gewährleisten. Zu den typischen Anwendungen
dieser Festplattenwerke zählen Systemeinbau durch den
Kunden und die K on strukti on von Unter systemen. Sicherh eitsbe hörden gewähren eine bedingt e Zulass ung für Komponenten wie
das Barracuda-Festplattenlaufwerk vorbehaltlich der endgül tigen
Zulasssun g im E ndprod ukt . Design er von Un tersyst eme n sind
dafür verantwor tlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vo rschriften in ihren
Endprodukten und - falls ge setzlich vorgeschrieben - für die
Zulass ung zu scha ffen. Eine Gr un dvorau ss etzu ng zur E in haltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche ni cht
den Anforderungen der FCC oder ähnlicher nationaler Behörden
für eigenständige Geräte. Technische Testergebnisse zu elektro-
magnetische Str ahlung si nd für Designer von Unte rsyst emen auf
Anfrage von der Seagate-Sicherheitsabteilung erhältlich.
Barracuda 18LP Installation Guide, Rev. B7
Regulatory agency compliance
Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any
susceptibility performance requirements. It is the responsi bility o f
those integrating the drive within their systems to perform those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See
Table 2, DC power requirements.
Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE Marking and C-Tick Marking.
The drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system configurations include:
• 486, P entium, and PowerPC microprocessors
• 3.5-inch f loppy disc drive
• Keyboard
• Monitor/display
• Printer
• External modem
• Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarant ee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and CTick Marking for their product.
8Barra cuda 18LP Installation Guide, Rev. B
Electromagnetic compliance for the European Union
If this model has the CE Mar king it complies with the European
Union requirements of the Electromagnetic Compatibility Dire ctive 89/336/EEC of 03 M ay 1989 as amended b y Directive 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 Jul y 1993.
Australian C-Tick
If this model has the C-Tick M arking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).
Barracuda 18LP Installation Guide, Rev. B9
Seagate Technology support services
Online Se r vices
Internet
For online infor mation about Seagate products, visit
www.seagate.com or e-mail your disc or tape questions to:
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This ser vice is
availa ble world w ide.
:
is a computer bulletin board system that contains
or
DiscPresales@Seag ate.com
or
or
DiscSupport@Seagate.com
or
TapeSupport@Seagate.com
Automated S er vices
SeaFONE
800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
1-800-SEAGATE)
® (
is Seagate's toll-free number (1-
10Barracuda 18LP Installation Guide, Rev. B
tips and specifications for disc drives and tape drives 24 hours
daily. International cal lers can reach this service by dialing +1405-936-1234.
SeaFAX
touch-tone phone, you can obtain technical suppor t information
by retu rn FAX24 hours daily. This service is available worldwide.
®
is Seagate's automated FAX delivery system. Using a
Presales Support
Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer sys tem.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Expr ess 24 hours daily by calling 1-800-5310968 or by faxing your or der to: +1-972-481-4812.
T e c hnical Support
If you need help installing your dr ive, consult your dealer. Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additi onal help, you ca n talk to a Se agate technical support
specialist. Before calling, note your system configuration and
drive model number (ST
SeaTDD™(+1-405-936-1687)
for the deaf (TDD). You can send questions or comments 24
hours daily and exchange messages with a technical support
specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00
P.M. (central time) Monday through Friday.
####).
is a telecommunications device
Barracuda 18LP Installation Guide, Rev. B11
Customer Service (C SO)
Warranty Repai r
Seagate offer s worldwide customer support for Seagate drives.
Seagate direct OE M , Di stribution and System Integrat or customers should contact their Seagate service center representative
for warranty information. Other customers should contact their
place of purchase.
Authorized Service Centers
If you l ive outside the US, you can contact an Authori zed Service
Cent e r for service or re pair.
1-800-626-6637 or FAX: +1-714-641-2410
+1-714-641-2500
Technical Suppor t (SeaFONE)
1-800-SEAGATE or +1-405-936-1234 (for specific product
phone number)
FAX:
Disc: +
SeaFAX
SeaTDD
SeaBOARD
1-405-936-1685;
1-800-SEAGATE
+1-405-936-1687
Disc: +
Tape:
+1-405-936-1683
1-405-936-1600;
Tape:
+1-405-936-1630
12Barracuda 18LP Installation Guide, Rev. B
Warranty Repai r
USA1-800-468-3472 FAX: +1-405-949-6740
Mexico an d
Latin America+1-405-949-7758F AX: +1-405-949-6738
Authorized Service Centers
Brazil
MA Informatica
+55-21-516-6649F AX: +55-21-516-5280
Canada
Memofix
Adtech
1
1
+1-905-660-4936F AX: +1-905-660-4951
+1-905-812-8099 or F AX: +1-905-812-7807
1-800-624-9857
European Support Services
For European customer support, dial the toll-free number for
your specific country for presales support, technical support,
SeaFAX and warranty repair.
If your countr y is not listed here, dial our European call center at
+31-20-316-7222 from 8:30
time) Monday through Friday. The European call center is
located in Amsterdam, The Netherlands.
Presales/Technic al Support/Warranty Repair +31-20-653-3513
Africa/Middle East Support Services
For presales, technical support, warranty repair and FAX services in Af rica and the Middle East, dial our European call center
at +31-20-316-7222 from 8:30 a.m. to 5:00 p.m. (European central time) Monday through Friday, or send a FAX t o +31-20-653-
3513. The European call center is located in Amsterdam, The
Netherlands.
Asia/Pacific East Support Services
Technical Suppor t
Australia+61-2-9725-3366F AX: +61-2-9725-4052
Hong Kong+852-2368 9918FAX: +852-2368 7173
Japan—F AX: +81-3-5462-2979
Singapore+65-488-7584FAX: +65-488-7528
Taiwan+886-2-2514-2237 F AX: +886-2-2715-2923