Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Medalist, SeaFAX,
SeaFONE, SeaBOARD, and SeaTDD are either trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other trademarks or registered trademarks are
the property of their respective owners.
No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Medalist Pro Installation Guide, Rev. B1
Preface
This manual contains information for users of the Seagate®
Medalist Pro SCSI disc drives. It provides support services, performance specifications, and initial setup information. Additional
informat io n is availa ble in the
number 32661-001). Contact your Seagate sales representative
if you need to ord er t his publicati on.
Handling precautions
•Disc drives are fragile. Do not drop or jar the drive. Use a
padded surface during installation to avoid damaging the
drive.
•Keep the drive in its antistatic bag until you are ready to
install it .
•Protect the drive from static discharge by making sure you
are well grounded before touching the drive. We recommend
wearing a grounded wrist strap (Seagate part number
12263496) throughout the installation process. Do not touch
the connectors or any part of the printed circuit board.
•Alwa ys handle the drive by its edges or frame.
•Do not apply pressure or attach labels to the circuit board or
the top of the drive.
Medalist Pro Product Manual
(part
2Medalist Pro Installat ion Guide, Rev. B
Electrostatic discharge protection
Caution.
All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive cir cui try. Although some devices such as metal-oxide semiconductors are extremely sensitive, all semiconductors, as well
as some resi stors and capacitors, may be damaged or deg raded
by exposure to static electricity.
Electrost atic damage t o electr onic de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics
are or will be expos ed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
• Turn off the power before removing or installing the DC power
cable.
• Do not remov e any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
• When installing th e drive on a carrier or t ra y, discharge the car-
rier or tray pr io r to ins e rting it into th e sy st e m.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the war ranty.
Medalist Pro Installation Guide, Rev. B3
Important safety information and precautions
Caution.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or eliminate the risk of personal injury. The warnings
point out conditions or practices that may endanger you or others. The cautions point out condit ions or practices that m ay damage the unit, poss ibly making it unsafe for use.
Always observe the foll owing warnings and pre cautions:
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating, installing, or
removing the unit.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before removing it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where temperatures ar e usually highest.
• Follow the precautions listed above in “Electrostatic discharge
protection.”
• Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repair will damage components and may void the warranty.
Use forced-air ventilation when bench-testing the
drive to ensur e proper cooling of drive com ponents.
4Medalist Pro Installat ion Guide, Rev. B
• Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.
• Do not attempt to disassemble the HDA. It is not field repair-
able. If the sealed HDA is opened by personnel not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CSA C22.2 950M89, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Medalist disc drive, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requirements is the provision for overcurrent protection on drive SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Department to assist the subsystem
designer.
Medalist Pro Installation Guide, Rev. B5
Wichtige Sicherheitshinweise
Vorsicht.
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicher zustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risiko behaftet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurteilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewä hlte Verfa hren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsichtshinweise:
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Beim Testen des Laufwerks auf dem Prüftisch ist
Handbuch.
6Medalist Pro Installat ion Guide, Rev. B
• Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit au s, bevor Sie mit den Ins tal lations-und Entfernungsarbeiten beginne n.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protec-
tion” angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zuständigen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führ en.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerk ne hme n! Falls die HDA beschädigt ist, s chicken
Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinan-
dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
Medalist Pro Installation Guide, Rev. B7
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.
Als Teilkomponente ist diese s Laufwer k für die Ins tallation und
den Betrieb in Übereinstimmung mit UL 1950, EN60950, CSA
C22.2 950-M89 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seagate-P rodukten im Rahme n der gegenw är tig geltend en
Standa rds z u gewäh r leist en. Zu den ty pisch en An wend unge n
dieser Festplattenwerke zählen Systemeinbau durch den
Kunden und die K on strukti on von Unter systemen. Sicherh eitsbe hörden gewähren eine bedingte Zulassung für Komponenten wie
das Medalist-Festplatten laufwerk vorbehaltlich der en dgültigen
Zulasssun g im E ndprod ukt. De signer von Unters ysteme n sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls gesetzlich vorgeschrieben - für die
Zulass ung zu sc ha ffen. Eine Gr un dvorau sset zu ng zu r Ei nha ltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht
den Anforderungen der FCC oder ähn li cher nationaler Behörden
für eigenst ändige Geräte. Technische Testergebnisse zu elektromagnetische Str ahlung si nd für Design er von Unte rsyst emen auf
Anfrage von der Seagate-Sicherheitsabteilung erhältlich.
8Medalist Pro Installat ion Guide, Rev. B
Regulatory agency compliance
Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any
susceptibility performance re quirements. It is the responsibility of
those integrating the drive within their systems to perform those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See
Table 2a, DC power requirements.
Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE M arki ng and C-Tick Marking.
The drive was tested in a repre sentative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system configurations include:
• 486, P entium, and P owerPC microprocessors
• 3.5 -inch f loppy disc drive
• Keyboard
• Monitor/display
• Printer
• External modem
• Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and CTick Marking for their product.
Medalist Pro Installation Guide, Rev. B9
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 M ay 1989 as amended by Dir ective 92 /31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).
10Medalist Pro Installation Guide, Rev. B
Seagate Technology support services
Online Services
Internet
Visit www.seagate.com for online information about Seagate
products or e-mai l your disc or tape quest ions to:
Presales Support:
Disc: http://www.seagate.com/support/email/
email_presales.shtml
Tape: http://www.seagate.com/suppo rt/emai l/
email_tape_pre sales.shtml
Tape_Sales_Support@Seagate. com
Technical Support
Disc: http://www .seagate.com /support/email/
email_disc_su pport.s html
Tape: http://www.seagate.com/suppo rt/emai l/
email_tape_support.shtml
SeaBOARD®
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This service is
availabl e world w ide.
:
is a computer bulletin board system that contains
or
DiscPresales@Seag ate.com
or
or
DiscSupport@Seagate.com
or
TapeSupport@Seagate.com
Automated S er vices
SeaFONE
800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing 1405-936-1234.
SeaFAX
touch-tone phone, you can obtain technical support information
by return FAX24 hours daily. This service is available worldwide.
®
is Seagate's automated FAX delivery system. Using a
Presales Support
Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer sys tem.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-5310968 or by faxing your order to: 1-972-481-4812.
T e c hnical Support
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additi onal help, you can talk to a Se agate technical support
specialist. Before calling, note your system configuration and
drive model number (ST
SeaTDD™(1-405-936-1687)
the deaf (TDD). You can send questions or comments 24 hours
daily and exchange messages with a technical support sp ecialist
xxxxx).
is a telec ommu nicat ion s device for
12Medalist Pro Installation Guide, Rev. B
from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central
time) Monday through Friday.
Customer Service (C SO)
Warranty Repai r
Seagate offers worldwide customer support for Seagate drives.
Seagate direct O EM , Di stri bution and Sys tem Integrator customers should contact their Seagate service center representative
for warranty information. Other customers should contact their
place of purchase.
Authorized Service Centers
If your live outside the U.S., you can contact an Authorized Service C e nter for se rvice or repair.
USA/Canada/Latin America Support Services
Presales Support
Disc:
1-877-271-3285 or 1-405-936-1210 FAX: 1-405-936-1683
Tape:
1-800-626-6637 or 1-714-641-2500 FAX: 1-714-641-2410
Technical Suppor t (SeaFONE)
1-800-SEAGATE or 1-405-936-1234 (for specific product phone
number)
Disc:
FAX:
SeaFAX
SeaTDD
SeaBOARD
1-405-936-1685;
1-800-SEAGATE
1-405-936-1687
Disc:
1-405-936-1600;
Tape:
1-405-936-1683
Tape:
1-405-936-1630
Medalist Pro Installation Guide, Rev. B13
Warranty Repai r
USA/Canada 1-800-468-3472 FAX: 1-405-949-6740
Latin America 1-405-949-7758F AX: 1-405-949-6738
For European customer support, dial the toll-free number for
your specific country for presales support, technical support,
SeaFAX and warranty repair.
If your country is not listed here, dial our European call center at
31-20-316-7222 from 8:30
time) Monday through Friday. The European call center is
located in Amsterdam , The Netherlands.
Presales/Technical Support 31-20-653-3513
Warr anty Repair31-20-653-4320
Africa/Middle East Support Services
For presales, technical support, warranty repair and FAX services in Af rica and the Middle East, dial our European call center
at 31-20-316-7222 from 8:30 a.m. to 5:00 p.m. (European central time) Monday through Friday, or send a FAX to 31-20-653-
4320. The European call center is located in Amsterdam, The
Medalist Pro SCSI disc drives are high-speed, random-access
digital-data storage devices.
The drive is a component for installation in an enclosure
designed for the drive. This is often a rack within the system or
an external enclosur e desi gned to house one or more di sc driv es
or other peripheral units. In either case, the disc drive must
receive adequate cooling (refer to “Providing adequate cooling”)
and it must be sufficiently grounded and shielded from emissions. The
001) contains guidelines for a properl y designed enclosure.
Medalist Pro Product Manual
(part nu mb er 32661-
*
*Model “N” ver sion with 50-pin SCSI I/O connector
Figure 1. Medalist Pro family drive
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