Seagate ST39140W, Medalist Pro, ST39140LW, ST39140LC, ST36530N Installation Manual

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Medalist Pro

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Disc Drive

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ST39140N/W/WC/LW/LC

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ST36530 N /W /W C

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ST34520N/W/WC/LW/LC

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Installation Guide

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Contents

Preface.........................................................................................1

Electrostatic discharge protection................................................2

Important safety informati on and precautions........... .. ........... .. ....3

Wich tig e Sic herh e itshinwei se ..... ..... .. ..... .. ..... ... ..... .. ..... .. ..... ... .... .5

Regula tory agency compliance....... .. ....... ....... ...... ....... .. ....... .......8

Seagate Technology support services.......................................10

General description....................................................................16

Init ia l se tup in for m a t io n..... .. ..... ... ..... .. ..... .. ..... ... ..... .. ..... .. ..... ... ...2 2

Kühlung des Systems ................................................................33

Inst allation des Laufwerkes

und Anschluß der Kabel..........................................................35

N drives section .........................................................................42

W/LW drives section ..................................................................46

WC/ LC d r ive s se c tio n ..... .. .. ..... ... ..... .. ..... .. ..... ... ..... .. ..... .. ..... ... ...52

©1997, 1998 Seagate Technology, Inc. All rights reserved
Publication Number: 32663-001, Rev. B
December 1998

Seagate, Seagate Technology, and the Seagate logo are regis-

tered trademarks of Seagate Technology, Inc. Medalist, SeaFAX,
SeaFONE, SeaBOARD, and SeaTDD are either trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other trademarks or registered trademarks are
the property of their respective owners.

No part of this publication ma y be reproduced i n any form withou t
written permission f rom Seagate Technology, Inc.

Medalist Pro Installation Guide, Rev. B 1

Preface

This manual contains information for users of the Seagate®
Medalist Pro SCSI disc drives. It provides support serv ices, per­formance specifications, and initial setup information. Additional
informat io n is availa ble in t he

Medalist Pro Product Manual

(par t
number 32661-001). Contact your Seagate sales representat ive
if you need to order this publication.

Handling precautions

• Disc drives are fragile. Do not drop or jar the drive. Use a

padded surface during installation to avoid damaging the
drive.

• Keep the drive in its antistatic bag until you are ready to

ins tall it.

• Protect the drive from static discharge by making sure you

are well grounded before t ouching the drive. We recommend
wearing a grounded wrist strap (Seagate part number

12263496) throughout t he installation process. Do not touch
the connectors or any part of the printe d circuit board.

• Always handle the drive by its edges or frame.

• Do not apply pressure or attach labels to the circuit board or

the top of t he drive.

2 Medalist Pro Installation Guid e, Rev. B

Electrostatic discharge protection

Cauti on.

Removal of circuit boards by personnel not perform­ing depot repair will damage components and may
void the warranty.

All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circuitry. Although some devi ces such as metal -oxid e sem i­conductors are extremely sensitive, all semiconductors, as well
as some resistors and capacitor s, may be damaged or degraded
by exposure to static elect ricity.

Elect rost atic damage t o electr onic de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:

• Ground yourself to the drive whenever the drive electronics

are or will be exposed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.

• Turn off the power befor e removing or installing the DC power

cable.

• Do not remove any circuit boards from the drive.

• Never use an ohmmeter on any circuit boards.

• When inst alli ng the drive on a carrier or t ra y, discharge the car-

rie r o r tray pr io r to ins e rtin g it into th e sy st e m .

Medalist Pro Installation Guide, Rev. B 3

Importan t safety information and precau tions

Caution.

Use forced-air ventilation when bench-testing the
drive to ensure proper cooling of drive components.

Use proper safety techniques for safe, reliable operation of this
unit.

The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minim ize or eliminat e the ris k of pers onal injury. The warnings
point out conditions or practices that may endanger you or oth­ers . The cautions point out conditions or practices that ma y dam­age the uni t, possibly making it unsafe for use.

Always observe the following warnin gs and precautions:

• Fol low all cautions and warnings in the procedures.

• Use sound safety practices when operating, installing, or

removing the unit.

• Use caution when troubleshooting a unit that has voltages

present. Turn off power to the uni t befo re removing it.

• Ensure that the internal temperature of the rack or cabinet

does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where tem­peratures are usual ly highest.

• Fol low the precautions listed above in “Electrostat ic discharge

protection.”

• Do not remove any circuit boards from the drive. Return the

entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repai r will damage compo nents and may void the w arranty.

4 Medalist Pro Installation Guid e, Rev. B

• Do not remove the head and disc assembly (HDA) from the

drive. Return the entire drive for depot repair if the HDA is
defective.

• Do not attempt to disassemble the HDA. It is not field repair-

abl e. If the sealed HDA is op ened by personnel not per forming
depot repair, this will damage components and void the
warranty.

As a component, this drive is designed to be installed and oper­ated in accordance with UL1950, EN60950, CSA C22.2 950­M89, and VDE0805.

Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applica­tions of these disc drives include customer packaging and sub­system design. Safety agencies conditionally cer tify component
assemblies, such as the Medalist disc dri ve, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requirements is the provision for overcur­rent protection on drive SELV supply voltages.

This unit is a component part and as such is not meant to com­ply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Depar tment to assist the subsyst em
designer.

Medalist Pro Installation Guide, Rev. B 5

Wichtige Sicherheitshinweise

Vorsicht.

Beim Testen des Laufwerks auf dem Prüftisch ist
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicherzustellen.

Verwenden Sie geeignete Sicherheits- um den sicheren, zuver­lässigen Betrieb dieser Einheit zu gewährleisten.

Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risi ko behaftet ist.

Die War n- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken j eder Methode zu kennen, zu beur teilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verf ahren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.

Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht­shinweise:

• Beachten Sie alle Warn- und Vorsichtshinweise in diesem

Handbuch.

6 Medalist Pro Installation Guid e, Rev. B

• Treffen Sie beim Betrieb, bei der Installation oder bei der

Entfernung der Einheit angemessene Sicherheitsvorkehrun­gen.

• Wenn eine Einheit unter Spannung steht, gehen Sie bei der

Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, bevor Sie mit den Ins tal lations-und Entfernungsar­beit en beginnen.

• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse

montier t ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgege­benen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dor t die Temperatur gewöhnlich am
höchsten ist.

• Befolgen Sie die oben unter “Electrostatic Discharge Protec-

ti on” angegebenen Sic herheitsmaßn ahm en.

• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine

Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die wer kseitige Reparatur zustän­digen kann zu einer Beschädigung der Komponenten und
Erlöschen des G arantieanspruchs f ühren.

• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus

dem Laufwerk nehmen! Falls di e HDA beschädigt ist, s chick en
Sie das ges am te Lauf werk zur Repara tur ein.

• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinan-

dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die wer kseitige Reparatur zustän-

Medalist Pro Installation Guide, Rev. B 7

digen hat eine Beschädigung der Komponenten und
Erlöschen des G arantieanspruchs zur Folge.

Als Tei lkomponente i st diese s Laufwer k für die Ins tallation und
den Betrieb in Übereinstimmung mit UL 1950, EN60950, CSA
C22.2 950- M 89 und VDE0805 vorgesehen.

Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seaga te-Produ kten im Rahm en de r gegenwär tig ge ltenden
Stan da rds z u gewäh rl eiste n. Zu d en typi sch en A nwe nd unge n
dieser Festplattenwerke zählen Systemeinbau durch den
Ku nden und di e Kon stru ktion v on Unter systemen. Sicherh eit sbe­hörden gewähren eine bedingte Zulassung für Komponenten wie
das Meda list-Festplattenla ufwerk vorbeha ltlich der endgül tigen
Zulass sung i m Endp rod ukt. Desi gner von Unters ysteme n sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschr iften in ihren
Endprodukten und - falls gesetzlich vorg eschr ieben - für die
Zula ss ung zu sc haf fen. E ine Gr und vorau ssetz u ng zu r Ein ha l­tung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.

Dieses Gerät ist eine B augruppe und unter liegt als solche nicht
den Anforderungen der FCC od er ähnlich er nationaler Behörden
für eigenständige G eräte. Technische Testergebnisse zu elektro­magneti sche Str ahlung si nd für Design er von Unte rsyst emen auf
Anfr age von der Seagate-Sic herheitsabteilung erhältlich.

8 Medalist Pro Installation Guid e, Rev. B

Regulatory agency compliance

Elect romagneti c susceptibility

As a component assembly, the drive is not requi red to meet any
susceptibi li ty perform ance requirements. It is the resp onsibility o f
those integrating the drive within their systems to perfor m those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the sys­tem does not adversely affect the performance of the drive. See
Table 2a, DC power requirements.

Elect romagnetic compliance

Seagate uses an independent laboratory to confirm compliance
to the dir ectives/standard(s) for CE Marking and C-Tick Marking.
The drive was tested in a representative system for typical appl i­cations. The selected system represents the most popular char­acteristics for test platforms. The system configurations incl ude:

• 486, Pentium, and PowerPC mi croprocessors

• 3 . 5 -inch fl o p py di sc dr ive

• Keyboard

• Monitor/display

• Printer

• External mo dem

• Mouse
Although the test system with this Seagate model complies to

the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and C­Tic k M arki ng for their product.

Medalist Pro Installation Guide, Rev. B 9

Elect romagnetic compli ance for the European Union

If this model has the CE Mar ki ng it complies with the European
Union requirements of the Electromagnetic Compatibility Direc­ti ve 89/336/EEC of 03 May 1989 as amended by Directi ve 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.

Australian C-Tick

If this model has the C-Tick Marking it complies with the Austra­lia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).

10 Medalist Pro Installation Guid e, Rev. B

Seagate Technology support services

Online Serv ices

Internet

Visit www.seagate.com for online information about Seagate
produc ts or e-mail your disc or tape questions to:

Presales Support:

Disc: http://www.seagate.com/support/email/

email_presales.shtml

Tape: http:// www.seagate.com /support/email/

email_tape_presales.shtml
Tape_Sales_ S upport@Seaga te.com

Technical Support

Disc: http://www.seagate.com/ support/email/

email_d isc_support.shtml

Tape: http://www.seag ate.com/support/email/

email_tape_support.sht m l

SeaBOARD®

information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no par ity and one stop bit (8-N-1). This ser vice is

is a computer bulletin board system that contains

:

or

DiscPres ales@Seagate .com

or

or

DiscSupport@Seagat e.com

or

TapeSupport@Seaga te.com

avail a bl e wor l d wi de.

Automated S er vices

SeaFONE

800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service

1-800-SEAGATE)

® (

is Seagate's toll-free number (1-

Medalist Pro Installation Guide, Rev. B 11
phone numbers, commonly asked questions, troubleshooting

tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing 1­405-936-1234.

SeaFAX

®

is Seagate's automated FAX deliver y system. Using a
touch-tone phone, you can obtain technical suppor t information
by return FAX 24 hours daily. This servic e is available worl dwide.

Presales Suppor t

Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer system.

Seagate Express

You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-531­0968 or by fa xing your order to: 1-972-481-4812.

Technical Support

If you need help installing your drive, consult your dealer. Deal­ers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional help, you ca n talk t o a Seagate techn ical suppo rt
specialist. Before calling, note your system configuration and
drive m odel number (ST

SeaTDD™(1-405- 936-1687)

the deaf (TDD). You can send questions or comments 24 hours
daily and exchange messages with a technical support sp ecialist

xxxxx).

is a tele com muni catio ns devi ce for

12 Medalist Pro Installation Guid e, Rev. B
from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central

ti me) Monday through Friday.

Custo mer S er vice (C SO )

Warra nty Repai r

Seagate offers worldwide customer support for Seagate drives.
Seagate direct OEM , Di stri bution and System Integr ator custom ­ers should contact their Seagate service center representative
for warranty information. Other customers should contact their
plac e of purchase.

Authorized Service Centers

If your live outside the U.S., you can contact an Authorized Ser­vice C e nte r for se rvice or re pa ir.

USA/Canada/Latin America Support Services

Presales Supp or t

Disc:
Tape:

Te chni c al Su ppor t (SeaFONE)

1-800-SEAGATE or 1-405-936-1234 (for specific product phone
number)

FAX:

SeaFAX

1-877- 271-3285 or 1-405-936-1210 FAX: [phone]
1-800- 626-6637 or 1-714-641-2500 FAX: [phone]

Disc:

1-405-936-1685;

1-800- SEAGATE

Tape:

1-405-9 36-1683

SeaTDD
SeaBOARD

1-405- 936-1687

Disc:

1-405-9 36-1600;

Tape:

1-405-936-1630

Medalist Pro Installation Guide, Rev. B 13

Warra nty Repai r

USA/Canada 1-800-468-3472 FAX: [phone]
Lati n Americ a 1-405- 949-7758 FAX: [phone]

Authorized Service Centers

Brazil

MA Infor matica

55-21- 516-6649 FAX: [phone]

Canada

Memofix
Adtech

1-905- 660-4936 FAX: [phone]
1-905-812-8099 or FAX: [phone]
1-800-624-9857

European Support Services

For European customer support, dial the toll-free number for
your specific country for presales support, technical support,
SeaFAX and warranty repair.

If your country is not listed here, dial our European call center at
31-20-316-7222 from 8:30
time) Monday through Friday. The European call center is

A.M

. to 5:00 P.M. (European central

loca ted in Amsterdam, The Netherl ands.

Call Center

Austria 0 800-20 12 90
Belgium 0 800-74 876
Denmark 80 88 12 66
France 0 800-90 90 52
Germany 0 800-182 6831
Ire land 1 800-55 21 22
Ita ly 1 677 90 695
Netherlands 0 800-732 4283

14 Medalist Pro Installation Guid e, Rev. B
Norway 800-113 91

Poland 00 800- 311 12 38
Sp ain 900 -9 8 31 2 4
Sweden 0 207 90 073
Swit zerland 0 800-83 84 11
Turkey 00 800-31 92 91 40
Unit ed Kingdom 0 800-783 5177

SeaBOARD

Germany 49-89- 1409331

Fax Services—All European Countries

Presal es/Technic al Support 31-20-653-3513
Warranty Repair 31-20- 653-4320

Africa/Middle East Suppor t Services

For presales, technical support, warranty repair and FAX ser­vice s in Africa and the Middl e East, di al our European call center
at 31-20-316-7222 from 8:30 a.m. to 5:00 p.m. (European cen­tral time) Monday through Friday, or send a FAX to 31-20-653-

4320. The European call center is located in Amsterdam, The
Netherlands.

Asia/Pacific East Support Services

Te chni c al Su ppor t

Australia 61-2-9725-3366 FAX: [phone]
Hong Kong 852-2368 9918 FAX: [phone]
Japan — FAX: [phone]
Singap ore 65-488 -7584 FAX: [phone]
Taiwan 886-2- 2514-2237 FAX: [phone]

Medalist Pro Installation Guide, Rev. B 15

SeaFAX

Aust ralia 61-2-9756-5170

Warra nty Repai r

Japan81-3-5462-2904FAX: [phone]
Asia/Pacific and65-485-3595F AX: 65-488-7503

Australia

16 Medalist Pro Installation Guid e, Rev. B

General description

Medalist Pro SCSI disc drives are high-speed, random-access
digi tal-data storage device s.

The drive is a component for installation in an enclosure
designed fo r the drive. This is often a rack within the system or
an ex ternal encl osure desi gned to house one or more di sc driv es
or other peripheral u nits. In either case, the disc drive must
receive adequate cooling (refer to “Providing adequate cooling”)
and it must be sufficiently grounded and shielded from emis­sions. T he

001) contains guidelines for a properly designed enclosur e.

Medalist Pro Product Manual

(part nu mber 32 661-

*

*Model “N” version wit h 50-pin SCSI I/O connect or

Figur e 1. Medalist Pr o family dri ve