Seagate, Seagate Technology, and the Seagate logo are registered tradem arks of Seagate Technology, Inc.
Medalist, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademar ks of
Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publica-
tion may be reproduced in any form without written perm ission of Seagat e Technology, Inc.
This manual describes the Seagate Technology®, Inc. Medalist Pro™ disc drives.
Medalist Pro drives support the small computer system interface (SCSI) as described in the ANSI SCSI, SCSI-
2, and SCSI -3 (Fast-20 and Fast-40) interface specifications t o th e extent described in t his manual. The
Interface Product Manual
other families of Seagate drives.
From this point on in this product manual the reference to Medal ist Pro models is referred to as “the drive”
(unless references to individual models are necessary).
(part number 77738479) describes general SCSI interface characteristics of this and
SCSI
*
*Model “N” version with 50-pin SCSI I/O connector
Figure 1.Medalist Pro fa mily drive
Medalis t Pr o P roduct Manual, Rev. D3
2.0Applicable standards and reference documentation
The drive has been developed as a system peripheral to the highest standards of design and construction. The
drive depends upon its hos t equipment to provide adeq uate power and environment in order to a chieve optimum performance and compliance with applicable industry a nd governmental regulations. Special attention
must be given in the areas of safety, power distribution, shielding, audible noise control, and temperature regulation. In par ticular, the drive must be securely m ount ed in o rder to guarante e th e spec ified pe rformanc e characteristics. Mounting by bottom holes must meet the requirements of Section 8.4.
2.1Standards
Medalist Pro family drives comply with Seagate standa rds as noted in the appropriate s ections of this manual
and the Seagate
Medalist Pro disc drives are UL recognized components per UL1950, CSA certified to CSA C22.2 No. 950M89, and VDE certified to VDE 0805 and EN 60950 .
2.1.1Electromagnetic compatibility
The drive, as delivered, is designed f or s ystem integr ation and installation into a suitable enclosure prior to use.
As such the drive is supplied as a subassembly and is not subjec t to Subpart B of Part 15 of the FCC Rules
and Regulations nor the Radio Interference Regulations of the Canadian Department of Communications.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides
reasonable shielding. As such, the drive is capable of meeting the Class B limits of the FCC Rules and Regulations of the Canadian Department of Communications when properly packaged. However, it is the user’s
responsibility to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O
cables may be required if the enclosure do es not provide adeq uate shielding. If the I /O cables are extern al to
the enclosure, shielded cables should be used, with the shields grounded to the enclosure and to the host controller.
SCSI Interface Product Manual
, part number 77738479 (Vol. 2).
2.1.2Electromagnetic susceptibility
As a component assem bly, the drive is not required to me et any suscep tibility perform ance requi rements. It is
the responsibility of those integrating the dri ve within their systems to perform t hose t ests req uired a nd des i gn
their system to ensure that equipm ent operating in the same system as the drive or external to the system
does not adversely affect the performance of the drive. See Section 5.1.1 and Table 2a, DC power requirements.
2.2Electromagnetic compliance
Seagate uses an independen t laboratory to confirm com pliance to the directives/standard(s) for CE Marking
and C-Tick Marking. The drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system configurations include:
• 486, Pentium, and PowerPC microprocessors
• 3.5-inch floppy disc drive
• Keyboard
• Monitor/display
• Printer
• External modem
•Mouse
Although the test system with this Seagate m odel com pli es to the direct ives/standard(s), we cannot guarantee
that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance
and provide CE Marking and C-Tick Marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnet ic
Compatibility Directive 89/336/EEC of 03 M ay 198 9 as amended by Directive 92/31/EEC of 28 A pri l 19 92 and
Directive 93/68/EEC of 22 July 1993.
4Medalist Pro Product Manual, Rev. D
Australian C-Ti ck
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995
and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Spectrum Management Agency (SMA).
2.3Reference documents
Medalist Pro Installation Guide, Seagate P/N 32663-001
SCSI Interface Product Manual, Seagate P/N 77738479
ANSI Small Computer System Interface (SCSI): ANSI3.131-1986 (X3T9/84.40 Rev. 1B), (X3T9.2/82-2 Rev.
Package Test Specification, Seagate P/N 30190-001 (under 100 lb.)
Package Test Specification, Seagate P/N 30191-001 (over 100 lb.)
Specification, Acoustic Test Requirements, Seagate P/N 30553-001
In case of conflict between this document and any referenced document, this document takes precedence.
Medalis t Pr o P roduct Manual, Rev. D5
3.0General description
Medalist Pro drives combine magnetoresistive (MR) heads, partial respon se/maximum likelihood (PRML) read
channel electronics, embedded servo technology, and a SCSI-3 (F ast-20 and Fast-40) interf ace t o provide high
performance, high capacity data storage for a variety of systems including high-end desktop systems, workstations, and entry level servers.
Fast-20 and F ast-40 (also known as Ultra SCSI and Ultra-2 SCSI) are negotiated transfer rates. These transfer
rates will occur only if your host adapter also supports Fast-20 and Fast-40 data transfer rates. This drive also
operates at SCSI-2/SCS I-3 data transfer rates for backward compatibility with non-Fast-20/Fast-40 capable
SCSI host adapters.
Table 1 lists the features that differentiate the various Medalist Pro SCSI-3 Fast-20 and Fast-40 models.
[1]See Section 9.7.2, “Multimode—SE or LVD alternative.”
The drive records and recovers data on 3.5-inch (86 mm) non-removeable discs.
The drive supports the Small Computer System Interface (SCSI) as described in the ANSI SCSI-2 and SCSI-3
interface specifications to the extent described in this manual (volume 1), which defines the product performance characteristics of the M edalist P ro family of drives, and the
part number 77738479, which describes the general interface characteristics of this and other families of
Seagate SCSI drives.
The drive’s interface supports multipl e initiators, disconnect/reconnect, and aut omatic features that relieve the
host from the necessity of knowing the physical characteristics of the targets (logical block addressing is used).
The head and disc assembly (HDA) is sealed at the factory. Air circulates within the HDA through a nonreplaceable filter to maintain a contamination-free HDA environment.
Refer to Figure 2 for an exploded view of the drive. This exploded view is for information only—never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads, med ia, actuator, etc.) as this
requires special facilities. The drive contains no replaceable parts. Opening the HDA voids your warranty.
SCSI Interface Product Manual
(volume 2),
6Medalist Pro Product Manual, Rev. D
Medalist Pro drives use a dedicated landing zone at the innermost radius of the media to eliminate the possibility of destroying or degrading data by landing in the data zone. The drive automatically goes to the landing
zone when power is removed.
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and handling. The shipping lock automati cally diseng ages when power is appli ed t o the drive and
the head load process begins.
Medalist Pro drives deco de track 0 location dat a from t he ser vo data embedd ed on each surface to elim inate
mechanical transducer adjustments and related relia bilit y con cer ns.
A high-performance actuator assembly with a low-inertia, balanced, pa tented, straight-arm design provides
excellent performance with minimal power dissipation.
Figure 2.Medalist Pro fa mily drive (50-pin I/O connector version)
Medalis t Pr o P roduct Manual, Rev. D7
3.1Standard features
The Medalist Pro family has the following standard features:
• Integrated SCSI controller
• Single-ended and multimode single-ended/low voltage differential SCSI drivers and receivers
• 8 bit and 16 bit I/O data bus models available
• Asynchronous and synchronous data transfer protocol
• Firmware downloadable via SCSI interface
• Sector size 512 bytes/sector
• Programmable drive capacity
• Flawed sector reallocation at format time
• Programmable auto write and read reallocation
• Reallocation of defects on command (Post format)
• 256-bit Reed-Solomon error correcting code
• Sealed head and disc assembly
• No preventative maintenance or adjustment required
• Dedicated laser textured head landing zone
• Embedded servo data rather than a separate servo data surface
• Self diagnostics performed when power is applied to the drive
• 1:1 Interl eave
• Zoned bit recording (ZBR)
• Vertical, horizontal, or top down mounting
• Dynamic spindle brake
• Active IC terminators enabled by jumpers (“N” and “W” models only)
• 512 K byte data buffer
• Hot plug compatibility (Section 9.6.4.3 lists the proper host connector needed) for “WC” and “LC” drives
• SCAM (SCSI Configured Automatically) plug -n -play level 2 compliant, factory set to level 1 (not user s ele ct-
able)
• Low audible noise for office environment
• Low power consumption
• Audio Visual (A/V) ready
3.2Media characteristics
The media used on t he drive has a diam eter of approximately 3.5 inches (86 m m ). The aluminum substrate is
coated with a thin film magnetic material, overcoated with a proprietar y protec tive layer for improved durability
and environmental protection.
3.3Performance
• Supports industry standard Ultra SCSI interface (also called “Fast-20 SCSI”) and Ultra-2 SCSI (“Fast-40”)
• Programmable 1 or 3 segment cache buffer
• 7200 RPM spindle. Average latency = 4.17 ms
• Command queuing of up to 64 commands
• Background processing of queue
• Supports start and stop commands (spindle stops spinning)
3.4Reliability
• 800,000 hour MTBF
• LSI circuitry
• Balanced low mass rotary voice coil actuator
• Incorporates industr y -standa rd Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)
• 3-year warranty
8Medalist Pro Product Manual, Rev. D
3.5Unformatted a n d formatted capacities
Formatted capacity depends on the number of spare reallocation sectors reserved and the number of bytes per
sector. The following table shows t he st andard OEM model read capacity data. Total LBAs = read capacity data
shown below + 1.
Formatted
data block size
Model
ST391409.100 GB17,783,2408,033 spares for both P and G lists
ST365306.5 GB12,715,9208,033 spares for both P and G lists
ST345204.55 GB8,888,9248,0 33 spares for both P and G lists
3.6Programmable drive capacity
Using the Mode Select command, the drive can change its capacity to something less than maximum. See
Table 5.2.1-13 in the
descriptor, bytes 1, 2 and 3. A value of zero in bytes 1, 2 and 3 indicat es that the drive shall not change the
capacity it is currently formatted to have. A n umber in bytes 1, 2 and 3 that is less than the maximum number of
LBAs changes the total drive capacity to the value in the block descriptor bytes 1, 2 and 3. A value greater than
the maximum number of LBAs is rounded down to the maximum capacity. Byte 0 is not used as the density
code, but as the MSB of number of LBAs.
512 byte/sectorUser LBAsSparing
SCSI Interface Product Manual
(part number 77738479). Refer to the Parameter list block
3.7Factory installed accessories
The drive ships with a small bag of the two jumper plug types used for the J6, J2, and J1-Aux option select
jumper headers.
3.8Options (factory installed)
All customer reques ted options are inco rporated during prod uction or packaged at the manufactur ing facility
before shipping. Some of the options available are:
• The capacities shown in Section 3.5. You can order other capacities by selecting a maximum LBA as shown
in Section 3.6 .
• Single unit shipping pack. The drive normally ships in bulk packaging to provide maximum protection against
transit damage. Units shipped in dividually require additional protection as provided by the singl e unit shipping pack. Specify this option if you are planning to ship single units to your customers.
• ESD and physical protection is accommodated by a protective plate called SeaShield which attaches to the
PCB.
3.9Accessories (user installed)
No accessories offered.
Medalis t Pr o P roduct Manual, Rev. D9
4.0Performance characteristics
4.1Internal drive characteristics (transparent to user)
ST39140ST36530ST34520
Mbits/in
Internal Data Rate110-193.88110-193.88110-193.88Mbits/sec (variable with zone)
Disc Rotational Speed7,2007,2007,200r/min (±0.05%)
Average Rotational Latency4.174.174. 17msec
4.2SCSI seek performance characteristics (visible to user) [6]*
The values given in Section 4.2.1 apply to all models of the Medalist Pro family unless otherwise specified.
Refer to Section and to the
SCSI Interface Product Manual
(part number 77738479) for additional timing
details.
4.2.1Access time [8]
Including Cont roller Overhead
(without disconnect) [1] [4]
Drive Level
ReadWrite
msec
Average–Typical[ 3]9.510. 5
Single Track–Typical[3]2.53.5
Full Stroke –Typical[3]21.023.5
2
*[ ] All notes for Section 4.2 are listed at end of Section 4.2.3.
10Medalist Pro Product Manual, Rev. D
4.2.2Format command execution time (minutes) [1]*
ST39140ST36530ST 34520
Maxim um (with verify)362418
Maximum (no verify)18129
4.2.3Generalized performance characteristics
Sector interleave1 to 1
Data buffer transfer rate to/from disc media (one 512-byte sector):
SCSI interface data transfer rate (asynchronous) [5]:
Maximum instantaneous6.0 Mbytes/sec [6]
Maximum average6.0 Mbytes/sec [7]
Synchronous transfer rate for SCSI-3 Fast-20 (Ultra-1 SCSI):
(8 bit data bus models)20 Mbytes/sec
(16 bit data bus models)40 Mbytes/sec
Synchronous transfer rate for SCSI-3 Fast-40 (Ultra-2 SCSI):
(8 bit data bus models)40 Mbytes/sec
(16 bit data bus models)80 Mbytes/sec
Synchronous transfer rate for fast SCSI-2:5 to 10 Mbytes/sec
(8 bit data bus models)
Synchronous transfer rate for fast SCSI-2:10 to 20 Mbytes/sec
(16 bit data bus models).
Sector Sizes:512 byte user data blocks
Read/write consecutive sectors on a track Yes
Flaw reallocation performance impact (for flaws reallocated at format time,
No performance hit
all P and G list entries will be slipped).
Overhead time for head switch (512 byte sectors) in sequential mode2.5 msec (typical)
Overhead time for one track cylinder seek (cylinder skew)<3.5 msec (typical)
Average rotational latency4.17 msec
*[] Notes listed at end of S ec tion 4. 2.3.
Medalis t Pr o P roduct Manual, Rev. D11
Notes for Section 4.2.
[1]Execution time is measured from receip t of the last B yte of the Com mand Descri ptor Block (CDB) to the
request for a Status Byte Tr ansf er to the Initiator (excluding connect/disconnect).
[2]Maximum times are specified over the worst case conditions of temperature, voltage margins and dr ive
orientation. When comparing spec ified access times, care should be taken to distinguish between typical
access times and maximum access times. The best comparison is obtained by system benchmark tests
conducted under identical conditions. Maximum times do not include error recovery.
[3]Typical access times are measured und er nominal conditions of tempe rature, voltage, and horizontal ori-
entation as measured on a representative sample of drives.
[4]Assumes no errors and no sector has been relocated.
[5]Rate measured from the start of the first sector transfer to or from the host.
[6]Assumes system ability to support the rates listed and no cable loss.
[7]Simulated.
[8]Access time = controller overhead + average seek time
Access to data = controller overhead + average seek time + latency time
4.3S tar t/stop ti me
After DC power at nominal voltage has been applied, the drive becomes ready within 20 seconds if the Motor
Start Opt ion is disabled (i.e. the m otor star ts as soon as the power has be en applied). If a recoverable error
condition is detected during the star t sequence, the drive executes a recovery procedure which may cause the
time to become ready to exceed 20 seconds. During spin up to read y time the drive responds to some commands over the SCSI interface in less than 3 seconds after application of power. Stop time is less than 20 seconds from removal of DC power.
If the Motor Start Opt ion is enabled, the internal cont roller accepts the comm ands listed in the SC SI Interface
Product Manual less than 3 seconds after DC power has been applied. After the Motor Start Command has
been received the drive becomes ready for normal operations within 13 seconds typical ly (excluding an error
recovery procedure). The M otor Star t Command can also be used to command t he drive to stop the spindle
SCSI Interface Product Manual
(see
There is no power control switch on the drive.
4.4Prefetch/multi-segmented cache control
The drive provides prefetch (read look-ahead) and multi-segmented cache control algorithms that in many
cases can enhance system performance. “Cache” as used herein refers to the drive buffer storage space when
it is used in “cache” operat ions. To select pre fetch and cache features the host sends the Mo de Select command with the proper values in the a pplicable bytes in Mode Page 08h (see
part number 7773 8479). Prefetch and cache operation are independent features from the standpoint that each
is enabled and disabled independently via the Mode Select command. However, in actual operation the
prefetch feature overlaps cache operation somewhat as is noted in Section 4.5.1 and 4.5.2.
All default cache and prefetch Mode parameter values (Mode Page 08h) for standard OEM versions of this
drive family are given in Tables 9, 10, and 11.
4.5Cache operation
In general, 380 Kbytes of the 512 Kbytes (860.5 Kbytes of 1,024 K bytes for “LC” and “LW” drives) of physical
buffer space in the drive can be used as storage space for cache operations. The buffer contains memory from
which data is read and to which data is written. The drive maintains a table of logical block disk medium
addresses of the data stored in each segment of the buffer. If cache operation is enabled (RCD bit = 0 in Mode
Page 08h, byte 2, bit 0. See
host with a Read command is retrieved from the buffer (if it is there), before any disc access is initiated. If
cache operation is not enabled, the buffer (still segmented with required number of segm ents) is still used, but
only as circular buffer segments during disc medium read ope rations (disregarding Prefetch operation for the
moment). That is, the drive does not check in the buffer segments for the requested read data, but goes directly
to the medium to retr ieve it. The retrieved data merely passes through some buffer segment on the way to the
, part number 77738479).
SCSI Interface Product Manual
SCSI Interface Product Manual
(part numbe r 77738479), data req uested by the
,
12Medalist Pro Product Manual, Rev. D
host. On a cache “miss”, all data transfers t o the host are in accordance with “buffer-full” rat io rules. On a cache
“hit” the drive ignores the “buffer-full” ratio rules. See explanations associated with Mode page 02h (disconnect/
reconnect control) in the
The following is a simplified description of a read operation with cache operation enabled:
Case A - A Read command is received and the first logical block (LB) is already in cache:
1. Drive transfers to the initiator the first LB requested plus all subsequent contiguous LB’s that are already in
the cache. This data may be in multiple segments.
2. When the requested LB is reached that is not in any cache segment, the drive fetches it and any remaining
requested LBs from the disc and puts them in a segment of the cache. The drive transfers the remaining
requested LBs from t he cac he to the hos t in accordance with the disconnec t/reconn ec t sp ecification m entioned above.
3. If the prefetch feature is enabled, refer to Section 4.5.2 for operation from this point.
Case B - A Read command requests data, the first LB of which is not in any segment of the cache:
1. The drive fetches the requested LBs from the disc and transfers them into a segment, and th en the segment to the host.
2. If the prefetch feature is enabled, refer to Section 4.5.2 for operation from this point.
4.5.1Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the dat a to
be written to the medium is stored in one buffer segment.
SCSI Interface Product Manual
(part number 77738479).
Write caching is enabled independ ently from read caching. For write caching, the same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or changed independently, having nothing to do with wh ether or not read and write caching is enabled or disabled. When a write
command is issued , the cache is first checked to see if a ny logical blocks that are to be written are al ready
stored in the cache from a previous read or wr ite command. If there are, the respective cache segm ents are
cleared. The new data is cached for subsequent Read commands.
If the number of write data logical blocks exceeds the size of the segment then being written into when the end
of the segment is reached, the data is written into the beginning of the same cache segment, overwriting the
data that was written there at the beginning of the operation. However, the drive does not overwrite data that
has not yet been written to the medium.
Tables 9, 10, and 11 show Mode default settings for the drives.
4.5.2Prefetch operation
If the Prefetch feature is enabled, data in contiguous logical blocks on the disc i mmedi ately beyond that which
was requested by a Read command can be retrieved and stored in the buffer for immediate transfer from the
buffer to the host on subsequent Read comm and s that request those logical blocks (this is true even if “cache”
operation is disabled). Though the prefetch operation uses the buffer as a “cache”, finding the requested data
in the buffer is a prefe tch “hit”, not a “cache” operation “hit”. Prefetch is enabled using Mode Select page 08h,
byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch. Since data that is prefetched
replaces data already in some buffer segment(s), the host can limit the amount of prefetch data to optimize
system performance. The max prefetch field (bytes 8 and 9) limits the am ount of prefetch. The drive does not
use the prefetch “ceiling” field ( byt e s 10 an d 11).
Whenever prefet ch (read look-ahead) is enabled (enabled by DRA = 0), it operates under the control of ARLA
(Adaptive Read Look-Ahead). If the host uses software interleave, A RLA enables prefetch of contiguous blocks
from the disc when it senses t hat a prefetch “hit” w ill l ikely occu r, even if two consecutive read operations were
not for phy sically contiguous bloc ks of data (e .g. “software interleav e”). ARLA disables prefetch when it decides
that a prefetch “hit ” w ill not likely o ccur. If the h ost is not using software int er leave, and if two sequenti al re ad
operations are not for contiguous blocks of data, ARLA disables prefetch, but as long as sequential read operations request contiguous blocks of data, ARLA keeps prefetch enabled.
Medalis t Pr o P roduct Manual, Rev. D13
5.0Reliability specifications
The following reliability specifications assume correct host/drive operational interface, including all interface
timings, power supply voltages, environmental requirements and drive mounting constraints (see Section 8.4).
Seek Errors
Less than 1 in 10
Read Error Rates [1]
Recove r e d Data
Unrecovered Data
Miscorrected Data
Less than 1 errors in 10
Less than 1 sector in 10
Less than 1 sector in 10
MTBF800,000 hours
Service Life5 years
Preventive MaintenanceNone required
Note.
[1]Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
5.1Error rates
The error rates stated in this specification assume the following:
• The drive is operated per this specification using DC power as def ined in this manual (see Section 6.2).
• The drive has been formatted with the SCSI FORMAT commands.
• Errors caused by media defects or host system failures are excluded from error rate computations.
7
seeks
10
bits transferred (default settings)
14
bits transferred (default settings)
21
bits transferred
5.1.1Environmental interference
When evaluating syste ms operation under conditions of Electromagnetic Interference (EMI), the performance
of the drive within the system shall be considered acc eptable if the drive does not g enerate an unrecoverable
condition.
An unrecoverable error, or unrecoverable condition, is defined as one that:
• Is not detected and corrected by the drive itself;
• Is not capable of being detected from the error or fault status provided through the driv e or SCSI interface; or
• Is not capable of being recovered by normal drive or system recovery procedures without operator intervention.
5.1.2Read errors
Before determination or measurement of read error rates:
• The data that is to be used for measurement of read error rates must be v erifi ed as being written correctly on
the m edia.
• All media defect induced errors must be excluded from error rate calculations.
5.1.3Write errors
Write errors can occur a s a result of media defects, environmental interference, or equipment malfunction.
Therefore, write errors are not predictable as a function of the number of bits passed.
If an unrecoverable write error occurs because of an equipment malfunction in the drive, the error is classified
as a failure affecting MTBF. Unrecoverable write errors are those which cannot be corrected within two
attempts at writing the record with a read verify after each attempt (exc luding media defects).
14Medalist Pro Product Manual, Rev. D
5.1.4Seek errors
A seek error is defined as a failure of the drive to position the heads to the addres sed t rack. There shal l be no
more than one recoverable seek errors in 10
7
physical seek operations. After detecting an initial seek error , the
drive automatically reseeks to the addressed track up to 3 times. If a reseek is successful, the Extended Sense
reports a seek positioning error (15h), no seek complete error (02h), or track follow error (09h), and the sense
key reports a recovered error (1h). If all three reseeks fail, a seek positioning error (15h) is repor ted with a
Medium error (3h) or Hardware error (4h) reported in the Sense Key. This is an unrecoverable seek error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to Section 5.1.1.2 of the
Interface Product Manual
(part numbe r 77738479) for Request Sense in formation. Appendix A of this ma nual
SCSI
lists the sense keys and additional sense codes supported by the drives of this manual.
5.2Reliability and service
You can enhance the reliability of Medalist Pro disc drives by ensuring that the drive receives adequate cooling.
Section 6.4.1 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.3.1 provides recommended air-flow information.
5.2.1Mean time between failure
The production disc drive shall achieve an MTBF of 800,000 hours when operated in an environment that
ensures the case temperatures spe cified in Section 6.4.1 are not exceeded. Shor t-term excursions up to the
specification limits of the operating environment will not affect MTBF performance.
The following expression defines MTBF
Estimated power-on operating hours in the period
MTBF per measurement period=
Number of drive failures in the period
Estimated power-on operation hours means power-up hours per disc drive times the total number of disc drives
in service. Each disc drive shall have accumulated at least nine months of operation. Data shall be calculated
on a rolling average base for a minimum perio d of six months.
Drive failure means any stoppage or substandard performance caused by drive malfunction.
5.2.2Preventive maintenance
No routine scheduled preventiv e maintenance shall be required.
5.2.3Service life
The drive shall have a usef ul service life of five years. Depot repair or replacement of major parts is permitted
during the lifetime (see Section 5.2.4).
5.2.4Service ph ilosophy
Special equipment is required to repair the drive HDA. In order to achieve the above service life, repairs must
be performed only at a properly equipped and st affed service and repai r facility. Troubleshooting and repair of
PCBs in the field is not rec ommended, because of the extensive diagnost ic equipment required for effective
servicing. Also, there are no spare parts available for this drive. Drive warranty is voided if the HDA is opened.
5.2.5Service tools
No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4.
The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not
practical since there are no user purchasable parts in the drive.
Medalis t Pr o P roduct Manual, Rev. D15
5.2.6Hot plugging Medalist Pro disc drives
The ANSI SPI-2 (T10/1142D) docum ent defines the physical requirements for removal and insertion of SCSI
devices on the SCSI bus. Four cases are addressed. The cases are differentiated by the state of the SCSI bus
when the removal or insertion occurs.
Case 1 A ll bus devices powered off during removal or insertion
Case 2 RST signal asser ted continuousl y during rem oval or insertion
Case 3 Current I/O processes not allowed during insertion or removal
Case 4 Current I/O process allowed during insertio n or removal, except on the device being changed
Seagate Medalist Pro disc drives support four hot plugging cases. Provision shall be made by the system such
that a device being inserted makes power and ground connections prior to the connection of any device signal
contact to the bus. A device being removed shall maintain power and ground connections af ter the disc onnection of any device signal contact from the bus (see SFF-8046, SCA-2 specification).
It is the responsibility of the systems integrator to assure that no hazards from temperature, energy, voltage, or
ESD potential are presented during the hot connect/disconnect operation .
All I/O processes for the SCSI device being inser ted or removed shall be quiesce nt. All SCSI devices on the
bus shall have receivers that conform to the SPI-2 standard.
If the device being hot plugged uses single-ended (SE) drivers and the bus is currently operating in low voltage
differential (LVD) mod e, then all I/O proce sses for al l devices on the bus must be completed, and the bus q uiesced, before attempting to hot plug. Following the insertion of the newly installed device, the SCSI host
adapter must issue a B us Rese t, followed by a synchronous transfer negotiation. Failure to perform the SCSI
Bus Reset could result in erroneous bus operations.
The SCSI bus termination and termination power source shall be external to the device being inserted or
removed.
End users should not mix devices with high voltage differential (HVD) drivers and receivers and devices with
SE, LVD, or multimode drivers and receivers on the same SCSI bus since the common mode voltages in the
HVD environment may not be controlled to safe levels for SE and LVD devices (see ANSI SPI-2).
The disc drive spindle must come to a complete stop pri or to completely removing the drive from the cabinet
chassis. Use of the Stop Spindle command or partial withdrawal of the drive, enough to be disconnected from
the power source, prior to removal are methods for insuring that this requirement is met. During drive insertion,
care should be taken to avoid exceeding the limits stated in Section 6.4.4, "Sh ock and vibration," o f this manual.
5.2.7S.M .A . R . T.
S.M.A.R.T. is an acronym for Self-Monitoring Ana lysis and Re porting Techn ology. This technology is intended
to recognize conditions that indicate imminen t drive failure and is designed t o provide sufficient war ning of a
failure to allow you to back up the data before an actual failure occurs.
Note.The drive’s firmware will monitor specific attributes for degradation over time but can’t predict instanta-
neous drive failures.
Each monitored attribute has been selected to monitor a spe cific set of failure conditions in the operating performance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.
Controling S .M .A.R.T.
The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Inf o rmational Exceptions
Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs
normal read an d write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode
Only” and will not perform off-line functions.
You can measure off-line attributes and force the drive to save the data by using the Rezero command. Forcing
S.M.A.R.T resets the timer so that the next scheduled interrupt is in two hours.
16Medalist Pro Product Manual, Rev. D
You can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E.
This allows you to control when S.M.A.R.T. interruptions occ ur. Forcing S.M.A.R.T. with the RTZ command
resets the timer.
Performance impact
S.M.A.R.T. attribute data is saved to the disc so that the even ts that caused a predictive failure can be recreated. The drive measures and saves parameters once every two hours subject to an idle period on the interface. The process of measuring off-line attribute data and saving data to the disc is uninterruptable. The
maximum on-line only (DESCPT = 0; PERF = 1) processing delay is 60 ms. The maximum fully-enabled (DEXCPT = 0, PERF = 0) processing delay is 450 ms.
Repor tin g c o ntrol
Reporting is controlled in the Informational Exceptions Control mode page (1Ch). Subject to the repor ting
method, the firmware w ill issue to the host an 01-5D XX sen se code. The error code is prese rved through bus
resets and power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors
increases to an unacceptable level. To determine rate, error events are logged and compared to the number of
total operations for a given a ttribute. The interval defines the number of operations over which to measure the
rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.
S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of
the number of errors for t he curren t interval. This counter is referred to as the Failure Counter.
Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to
set thresholds for the number of errors and their interval. If the number of errors ex ceeds the threshold before
the interval expires, the error rate is considered to be unacceptable. If the number of errors does not exceed
the threshold before the interval expires, the error rate is considered to be acceptable. In either case, the interval and failure counters are reset and the process starts over.
Predictive failures
S.M.A.R.T. signals predictive failures when the drive is p erforming unac cept ably for a period of tim e. The firmware keeps a running count of the number of times the error rat e for each attribute is unacceptable. To accomplish this, a counter is in cremented eac h time the error rate is una cceptable and decrem ented (not to exceed
zero) whenever the error rate is acceptable. If the counter continually increments such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History Counter.
There is a separate Failure History Counter for each attribute.
5.2.8Product warranty
Beginning on the da te of shipment to custo mer and continuing for a period of three years, Seagate warrants
that each product (including components and subassemblies) or spare part that fails to function properly under
normal use due to defect in m aterials on wor kman ship or due to n onconformance to the appl icable specifications will be repaired or replaced, at Seagate’s option and at no charge to customer, if returned by customer at
customer’s expense to Seagate’s designated facility in accordance with Seagate’s Warranty Procedure.
Seagate will pay for transpor ting the repair or replacement item to customer. For more detailed warranty information refer to the Standard terms and conditions of Purchase for Seagate products.
Shipping
When transpor ting or shipping a drive, a Seagate approved container must be us ed. Keep your original box.
They are easily identified by the Seagate App roved Packag e label. Shipping a drive in a non-approved container voids the drive warranty .
Seagate repair centers may refuse recei pt of components improper ly packaged or obvious ly dam aged in transit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping
by an air-ride carrier experienced in handling computer equipment.
Medalis t Pr o P roduct Manual, Rev. D17
Product repair and return information
Seagate customer service cent ers are the only facil ities authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids
the warranty (see Section 10.0).
Medalis t Pr o P roduct Manual, Rev. D19
6.0Physical/electrical specifications
This section provides information relating to the physical and electrical characteristics of Medalist Pro drives.
6.1AC power requirements
None.
6.2DC power requirements
The voltage and current requirements for a single drive are shown in the following table. V al ues indicated apply
at the drive power connector. The single ended power requirements includes the internal disc drive SCSI I/O
termination. The table shows current values in Amperes.
T able 2a:DC power require me nts for N/W/WC models
ST39140ST36530ST34520
N/W/WC
Notes
Vol tage+5 V+12 V+5 V+12 V+5 V+12 V
Regulation[5]± 5%±5%[2]±5%±5%[2]±5%±5%[2]
Maximum operating current DC[1]0.552.40.552.40.552.4
Average idle current DCX
Maximum starting current
(peak DC) DC
(peak AC) AC
Delayed motor start (max) DC[1][4]0.510.130.510.130.510.13
Peak operating current
Typical DCX
Maximum DC
Maximum (Peak)
[1]0.510.810.510.810.510.81
[3]
[3]
[1][6]
[1]
Single-ended
2.52.52.5
0.51
0.55
0.96
1.17
N/W/WC
Single-ended
0.51
0.55
0.96
1.17
N/W/WC
Single-ended
0.51
0.55
0.96
1.17
T able 2b:DC po we r requirements for LW/LC models
ST39140ST34520
LW/LC
Notes
Vol tage+5 V+12 V+5 V+12 V
Regulation[5]±5%±5%[2]±5%±5%[2]
Maximum operating current DC[1]0.812. 40.812.4
Average idle current DCX
Maximum starting current
(peak DC) DC
(peak AC) AC
Delayed motor start (max) DC[1][4]0.510.160.510.16
Peak operating current
Typical DCX
Maximum DC
Maximum (Peak)
Notes for Ta bles 2a and 2b.
[1]Measured with average reading DC ammeter. Instantaneous +12 V current peaks will exceed these val-
ues.
[2]A –10% droop is per missible during initial start of spindl e, and must return to ±5% before 7,200 rpm is
reached. The ±5% must be maintained after the drive signifies that its power-up sequence has been com-
[1]0.530.900.530.90
[3]
[3]
[1][6]
[1]
LVD
0.58
0.81
2.52.5
1.0
1.53
LW/LC
LVD
0.58
0.81
1.0
1.37
20Medalist Pro Product Manual, Rev. D
pleted and that the drive is able to accept selection by the host initiator.
[3]See +12 V current profile in Figure 3a.
[4]This condition occurs when the Motor Star t Option is enabled and the drive has not yet received a Start
Motor co mmand.
[5]See Section 6.2.1 “Conducted Noise I mmunity.” Specified voltage tol erance is inclusive of ripple, noise,
and transient response.
[6]Operating condition is defined as random seek read operations with a block count of 64.
General Notes from Table 2a:
1. Minimum current loading for each supply voltage is not less than 4% of the maximum operating current
shown.
2. The +5 and +12 volt supplies shall employ separate ground returns.
3. Where power is provided to multiple drives from a common supply, careful consideration for individual drive
power requirements should be noted. Where multiple units are powered on simultaneously, the peak star t ing current must be available to each device.
6.2.1Conducted noise immunity
Noise is specified as a per iodic and random distri bution of frequencies covering a band from DC t o 10 mHz.
Maximum allowed noise values given below are peak to peak measurements and apply at the drive power connector.
+5 V =150 mV pp from 0 to 100 kHz and 100 mV pp from 100 kHz to 10 MHz.
+12 V =150 mV pp from 0 to 100 kHz and 100 mV pp from 100 kHz to 10 MHz.
6.2.2Power sequencing
The drive does not req uire power sequencing. T he dr ive protects against ina dvertent wr iting duri ng power-up
and down. Daisy-chain operation requ ires that power be mainta ined on the ter minat ed drive to ensure p roper
termination of the peripheral I/O c ables. To automatically delay motor start based on t he target ID (SCSI ID)
enable the Delay Motor Start option and disable the Enable Motor Star t option on the J2 conne ctor. See Section 8.1 for pin selection info rmation. To delay the motor until the drive receives a Start Unit command, enable
the Enable Motor Start option on the J2 connector.
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