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Technology LLC. SeaTools, SeaFONE, SeaBOARD, and SeaTDD are either registered
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Seagate reserves the right to ch ange, witho ut notice, product offerings or spec ifications . No
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Revision status summary sheet
RevisionDateNotes
Rev. A05/02/06Initial release.
Rev. B05/17/06Revise AFR and references to the SATA Revision 2.5 specification.
This manual describes the functional, mechanical and interface specifications for the following Seagate
DB35.2 Serial ATA (SATA) model drives:
• ST3500841SCE
• ST3400833SCE
• ST3300822SCE
• ST3250824SCE
• ST3200827SCE
• ST3160212SCE
• ST3120213SCE
• ST3802110SCE
These drives provide the following key features:
• Minimal acoustics for consumer storage usage profile.
• Bedroom quiet performance.
• Optimized power for consumer storage devices.
• Spinup current limited to a maximum of 2 amps.
• 7,200 RPM spindle speed.
• 8 Mbyte buffer: ST3500841SCE, ST3400833SCE, ST3300822SCE, ST3250824SCE, and ST3200827SCE.
• 2 Mbyte buffer: ST3160212SCE, ST3120213SCE, and ST3802110SCE.
• High instantaneous (burst) data-transfer rates (up to 300 Mbytes per second).
• Tunneling Giant Magnetores is tiv e (TGMR) r ecor di ng h ead s a nd E P RML tec hno log y, provide the drives wit h
increased areal density.
• Native Command Queueing with command ordering to increase performance in demanding applications.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Full-track multiple-sector transfer capability without local processor intervention.
• 350 Gs nonoperating shock.
• Support for S.M.A.R.T. drive monitoring and reporting.
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Supports latching SATA cables and connectors.
DB35.2 Serial ATA Product Manual, Rev. B1
1.1About the Serial ATA interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary
advantages include:
• Easy installation and c onfiguration with tru e plug-and- play conn ectivity. It is not necessary to set any jumpers or other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial
ATA was designed to allow you to install a S erial ATA host adapter and Serial ATA disc drive in your current
system and expect all of your existing applications to work as normal.
The Serial ATA interface conne cts each disc drive in a point-to-point configu ration with the Serial ATA host
adapter. There is no master/slave relationship with Seria l ATA d evices like there is with parall el ATA. If two
drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they
were both “masters” on two separate ports. This essenti ally mean s both dr ives behav e as if they are Dev ice 0
(master) devices.
Note.The host adapter may, optionally, emulate a master/slave environment to host software where two
devices on separate Serial ATA ports are represen ted to hos t software as a Dev ice 0 (ma ster) an d
Device 1 (slave) acce ssed at the s ame set of ho st bus addr esses. A h ost adapter tha t emulat es a
master/slave environment manages two sets of shadow register s. This is not a typical Serial ATA
environment.
The Serial ATA host adapter and drive sh are the fun ction of emulati ng parallel ATA device beh avior to provid e
backward compatibility with existing host systems an d software. The Command and Contr ol Block registers,
PIO and DMA data transfers, resets, and interrupts are all emulated.
The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the S hado w Register Block. All Se rial ATA devices beh av e l ike Device 0 devices. F or add itional information about how Ser ial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized
AT Attachment” specification. The specification can be downloaded from www.serialata.org.
2DB35.2 Serial ATA Product Manual, Rev. B
2.0Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases t he drive and this drive are used throughout th is manual to indi cate the
following models:
The specification s lis ted in tables 1 a nd 2 are for quick reference. Fo r de tails on s pe cific ati on mea su re men t or
definition, see the appropriate section of this manual.
DB35.2 Serial ATA Product Manual, Rev. B3
Table 1: Drive specifications for 500 and 400 Gbyte models
Drive specificationST3500841SCEST3400833SCE
Formatted Gbytes (512 bytes/sector)*500400
Guaranteed sectors976,773,168781,422,768
Bytes per sector512
Default sectors per track63
Default read/write heads16
Default cylinders16,383
Recording density in BPI (kbits/inch max)790.1
Track density TPI (ktracks/inch avg)124.5
Areal density (Gbits/inch2 avg)97.96
Spindle speed (RPM)7,200
Internal data transfer rate (Mbits/sec max)815.2
Sustained transfer rate (Mbytes/sec max)65
I/O data transfer rate (Mbytes/sec max)300
ATA data-transfer modes supportedPIO modes 0–4
SATA data-transfer modes supported3.0 Gbits/sec
Cache buffer 8 Mbytes
Height (max)26.1 mm (1.028 inches)
Width (max)101.6 mm (4.000 inches) +/-0.010 inches
Length (max)146.99 mm (5.787 inches)
Weight (max) grams 710 grams
Average latency (msec)4.16
Power-on to ready (typical)16 sec
Standby to ready (typical)16 sec
Track-to-track seek time (msec typical)<0.8 (read), <1.0 (write)
Average seek (msec typical)18 (read), 20 (write)
Startup current (typical) 12V (peak)2.0 amps
Seek power (typical)12.60 watts
Operating (Consumer Storage Profile)9.20 watts
Operating (PVR Storage Profile)4.88 watts
Idle mode (typical)8.00 watts
Standby mode (typical)0.800 watts
Sleep mode (typical)0.800 watts
Voltage tolerance
(including noise)
Ambient temperature 0° to 60°C (operating)
Temperature gradient
(°C per hour max)
Relative humidity5% to 90% (operating)
Relative humidity gradient30% per hour max
Wet bulb temperature
(°C max)
Altitude, operating–60.96 m to 3,048 m
Multiword DMA modes 0–2
Ultra DMA modes 0–6
1.5 Gbits/sec
5V ± 5%
12V ± 10%
–40° to 70°C (nonoperating)
20°C (operating)
30°C (nonoperating)
5% to 95% (nonoperating)
37.7 (operating)
40.0 (nonoperating)
(–200 ft to 10,000+ ft)
4DB35.2 Serial ATA Product Manual, Rev. B
T able 1: Drive specifications for 500 and 400 Gbyte models
Drive specificationST3500841SCEST3400833SCE
Altitude, nonoperating
(meters below mean sea level, max)
Shock, operating (max at 2 msec)63 Gs
Shock, nonoperating (max at 2 msec)300 Gs
Vibration, operating5-22 Hz: +/-0.25”, Displacement limited
Supports hotplug operation per Serial ATA Revision 2.5 specification Yes
–60.96 m to 12,192 m
(–200 ft to 40,000+ ft)
22-350 Hz: 0.5 Gs
350-500 Hz: 0.25 Gs
23-350 Hz: 5.0 Gs
351-500 Hz: 1.0 Gs
2.96 (max)
2.97 (max)
2.88 (max)
14
bits read
To determine the warranty for a specific drive, use a web
browser to access the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will
be asked to provide the drive serial number, model number (or
part number) and country of purchase. The system will display
the warranty information for your drive.
50,000
2.59 (typical)
2.75 (max)
2.75 (typical)
2.90 (max)
2.61 (typical)
2.75 (max)
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating env ironment
and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M. A. R.T. specification, which may increase acoustic and
power to operational levels.
.
DB35.2 Serial ATA Product Manual, Rev. B5
Table 2: Drive specifications for 300, 250 and 200 Gbyte models
Formatted Gbytes (512 bytes/sector)*300250200
Guaranteed sectors586,072,368488,397,168390,721,968
Bytes per sector512
Default sectors per track63
Default read/write heads16
Default cylinders16,383
Recording density in BPI (kbits/inch max)790.1
Track density TPI (ktracks/inch avg)124.5
Areal density (Gbits/inch2 avg)97.69
Spindle speed (RPM)7,200
Internal data transfer rate (Mbits/sec max)867.2
Sustained transfer rate (Mbytes/sec max)76. 6
I/O data transfer rate (Mbytes/sec max)300
ATA data-transfer modes supportedPIO modes 0–4
SATA data-transfer modes supported3.0 Gbits/sec
Cache buffer 8 Mbytes
Height (max)26.1 mm (1.028 inches)
Width (max)101.6 mm (4.000 inches) +/-0.010 inches
Length (max)146.99 mm (5.787 inches)
Weight (max) grams 655 grams (1.44 lb.)580 grams (1.28 lb.)
Average latency (msec)4.16
Power-on to ready (typical)16 sec
Standby to ready (typical)16 sec
Track-to-track seek time (msec typical)<0.8 (read), <1.0 (write)
Average seek (msec typical)18 (read), 20 (write)
Startup current (typical) 12V (peak)2.0 amps
Seek power (typical)12.60 watts
Operating (Consumer Storage Profile)9.20 watts
Operating (PVR Storage Profile)4.88 watts
Idle mode (typical)8.00 watts
Standby mode (typical)0.800 watts
Sleep mode (typical)0.800 watts
Voltage tolerance
(including noise)
Ambient temperature 0° to 60°C (operating)
Temperature gradient
(°C per hour max)
Relative humidity5% to 90% (operating)
Relative humidity gradient30% per hour max
Wet bulb temperature
(°C max)
Altitude, operating–60.96 m to 3,048 m
Multiword DMA modes 0–2
Ultra DMA modes 0–6
1.5 Gbits/sec
5V ± 5%
12V ± 10%
–40° to 70°C (nonoperating)
20°C (operating)
30°C (nonoperating)
5% to 95% (nonoperating)
37.7 (operating)
40 (nonoperating)
(–200 ft to 10,000+ ft)
6DB35.2 Serial ATA Product Manual, Rev. B
Table 2: Drive specifications for 300, 250 and 200 Gbyte models
Supports hotplug operation per Serial ATA Revision 2.5
specification
–60.96 m to 12,192 m
(–200 ft to 40,000+ ft)
22-350 Hz: 0.5 Gs
350-500 Hz: 0.25 Gs
22-350 Hz: 5.0 Gs
350-500 Hz: 1.0 Gs
2.82 (max)
2.90 (max)
2.80 (max)
14
bits read
T o determine the warranty for a specific drive, use a web browser to access
the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked
to provide the drive serial number, model number (or part number) and
country of purchase. The system will display the warranty information for
your drive.
50,000
Yes
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating env ironment
and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M. A. R.T. specification, which may increase acoustic and
power to operational levels.
DB35.2 Serial ATA Product Manual, Rev. B7
Table 3: Drive specifications for 160, 120, and 80 Gbyte models
Formatted Gbytes (512 bytes/sector)*16012080
Guaranteed sectors312,581,808234,441,648156,301,488
Bytes per sector512
Default sectors per track63
Default read/write heads16
Default cylinders16,383
Recording density in BPI (kbits/inch max)840.0
Track density TPI (ktracks/inch avg)141.5
Areal density (Gbits/inch2 avg)119.0
Spindle speed (RPM)7,200
Internal data transfer rate (Mbits/sec max)867.2
Sustained transfer rate (Mbytes/sec max)83.0
I/O data transfer rate (Mbytes/sec max)300
ATA data-transfer modes supportedPIO modes 0–4
SATA data-transfer modes supported3.0 Gbits/sec
Cache buffer 2 Mbytes
Height (max)26.1 mm (1.028 inches)
Width (max)101.6 mm (4.000 inches) +/-0.010 inches
Length (max)146.99 mm (5.787 inches)
Weight (typical)580 grams (1.28 lb.)
Average latency (msec)4.16
Power-on to ready (typical)16 secs
Standby to ready (typical)16 secs
Track-to-track seek time (msec typical)<0.8 (read), <1.0 (write)
Average seek (msec typical)18 (read), 20 (write)
Startup current (typical) 12V (peak)2.0 amps
Seek power (typical)12.40 watts
Operating (Consumer Storage Profile)9.25 watts
Operating (PVR Profile)4.91 watts5.25 watts
Idle mode (typical)8.00 watts
Standby mode (typical)0.800 watts
Sleep mode (typical)0.800 watts
Voltage tolerance
(including noise)
Ambient temperature 0° to 60°C (operating)
Temperature gradient
(°C per hour max)
Relative humidity5% to 90% (operating)
Relative humidity gradient30% per hour max
Wet bulb temperature
(°C max)
Altitude, operating–60. 96 m to 3,048 m
Multiword DMA modes 0–2
Ultra DMA modes 0–6
1.5 Gbits/sec
5V ± 5%
12V ± 10%
–40° to 70°C (nonoperating)
20°C (operating)
30°C (nonoperating)
5% to 95% (nonoperating)
37.7 (operating)
40 (nonoperating)
(–200 ft to 10,000+ ft)
8DB35.2 Serial ATA Product Manual, Rev. B
Table 3: Drive specifications for 160, 120, and 80 Gbyte models
Drive acoustics, sound power (bels)
Idle** (bels)2.48 (typical)
Operational, CE seeks (bels)2.65 (typical)
Operational, PVR seeks (bels)2.53 (typical)
Nonrecoverable read errors1 per 10
Annualized Failure Rate (AFR)0.70%
Warranty5 years on distribution units.
–60.96 m to 12,192 m
(–200 ft to 40,000+ ft)
22-350 Hz: 0.5 Gs
350-500 Hz: 0.25 Gs
23-350 Hz: 5.0 Gs
351-500 Hz: 1.0 Gs
2.64 (max)
2.95 (max)
2.62 (max)
14
bits read
To determine the warranty for a specific drive, use a web browser to
access the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be
asked to provide the drive serial number, model number (or part num
ber) and country of purchase. The system will display the warranty information for your drive.
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating envi ronment
and formatting.
2.2.1LBA mode
When addressing these d rives in LBA mode, all bl ocks (sectors) are cons ecutively numbered fr om 0 to n–1,
where n is the number of guaranteed sectors as defined above.
See Section 4. 3.1, "Id enti fy Dev ice co mmand" (words 60-61 a nd 1 00- 10 3) for a ddi tio nal in forma t io n ab out 48bit addressing support of drives with capacities over 137 Gbytes.
2.3Default logical geometry
CylindersRead/write headsSectors per track
16,3831663
LBA mode
When addressing these d rives in LBA mode, all bl ocks (sectors) are cons ecutively numbered fr om 0 to n–1,
where n is the number of guaranteed sectors as defined above.
2.4Recording and interface technology
InterfaceATA
Recording method16/17 EPRML
Recording density KBPI (kbits/inch max)
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random av erage of at least 5,000 measurements of seeks betwee n
random tracks, less overhead.
Typical seek times (msec)Read Write
Track-to-track0.81.0
Average1820
Average latency:4.164.16
Note.These drives are designed to consistently meet the seek times represented in this manual. Physical
seeks, regardless of mode (such as track-to-trac k and average), are expected to meet or exceed
the noted values. However, due to the manne r in which these drives are formatted, benchma rk
tests that include command overhead or measure logical seeks may produce results that vary from
these specifications.
12DB35.2 Serial ATA Product Manual, Rev. B
2.7Start/stop times
Power-on to Ready (sec)16
Standby to Ready (sec)16 (max)
Ready to spindle stop (sec)10 (max)
2.8Power specifications
The drive receives DC power (+5V and +12V) through a native SATA power connector. See Figure 5 on
page 25.
2.8.1Power consumption
Power requirements for the drives are listed in the table on page 9. Typical power measurements are based on
an average of drives tested, under nomi nal conditions, using 5.0 V and 12.0V input vo ltage at 25°C ambient
temperature.
• Spinup power
Spinup power is measured from the tim e of power-on to the ti me that the drive sp indle reaches ope rating
speed.
• Seek mode
During seek mode, the read/wr ite actuator arm moves towar d a specific position on the disc s urface and
does not execute a read or write o peration . Servo el ectroni cs are active. S eek mode po wer repr esen ts the
worst-case power co nsump tion, us ing o nly ran dom s eeks with read or writ e laten cy ti me. This mode is no t
typical and is provided for worst-case information.
• Operating power and current
Operating power is measured using a standrad Consumer Storage Profile.
• Idle mode power
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.
• Standby mode
During Standby mode, the drive accep ts co mmands, b ut the driv e is not spi nning , and the se rvo and read /
write electronics are in power-down mode.
DB35.2 Serial ATA Product Manual, Rev. B13
Table 4: DC power requirements
Power dissipation (typical)
Example: ST3500841SCEAverage (watts, 25° C)5V typ amps12V typ amps
Figure 1. Typical 5V startup and operation current profile
Figure 2. Typical 12V startup and operation current profile
14DB35.2 Serial ATA Product Manual, Rev. B
2.8.2Conducted noise
Input noise ripple is mea sure d at the ho st sy ste m powe r supp ly acr o ss an equivalent 80-ohm resisti ve load o n
the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.
• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
• Using 5-volt power, the drive is expect ed to operate wi th a max imum of 100 mV peak-to- peak squa re- wave
injected noise at up to 10 MHz.
Note. Equivalent resis tance is calculated by div iding the nominal voltage by the typical RMS read/write
current.
2.8.3Voltage tolerance
Voltage tolerance (including noise):
5V ± 5%
12V ± 10%
2.8.4Power-management modes
The drive provides program mable power management to provide greater energ y efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes :
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enable d, and the d rive ac ce pts all com man ds and ret urns to Ac ti ve mode any tim e di sc
access is necessary.
• Standby mode
The drive enters Standby mode whe n the host sends a Standby Immediate command. If the host has set
the standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for
a specifiable le ngth of time. The standby timer delay is established usi ng a Standby or Idle command. I n
Standby mode, thedrive buffer is enabled, the heads are parked and the spindle is at rest. The drive
accepts all commands and returns to Active mode any time disc access is necessary.
• Sleep mode
The drive enters Sleep mode after receiving a Sle ep command from the host. In Sleep mode, the drive
buffer is disabled, the heads are park ed and the spindle is at rest. The drive l eaves Sleep mode after it
receives a Hard Re se t or So ft Rese t from the ho st. A fter recei ving a res et, the drive exits Sl eep m ode an d
enters Standby mode with all current translation parameters intact.
• Idle and Standby timers
Each time the d rive perf orms an Ac tive fun ction (rea d, write or seek), the standb y timer is reini tialized and
begins counting dow n from its specified de lay times to zero. If the standby timer reac hes zero before any
DB35.2 Serial ATA Product Manual, Rev. B15
drive activity is requir ed , the dr ive makes a transition to Standby mode. In both Idle a nd Standby mode, the
drive accepts all commands and returns to Active mode when disc access is necessary.
2.9Environmental specifications
2.9.1Ambient temperature
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case tempe rature should not exceed 69°C (156°F) within the operating ambient conditions for
standard models. Recommended measurement locations are shown in Figure
Above 1,000 feet (305 meters), the ma ximum temperature is derated linearly to 44°C (112°F) at 10,000 feet
(3,048 meters).
Operating:0° to 60°C (32° to 140°F)
Nonoperating:–40° to 70°C (–40° to 158°F)
2.9.2Temperature gradient
Operating:20°C per hour (68°F per hour max), without condensation
Nonoperating:30°C per hour (86°F per hour max)
2.9.3Humidity
6.
2.9.3.1Relative humidity
Operating:5% to 90% noncondensing (30% per hour max)
Nonoperating:5% to 95% noncondensing (30% per hour max)
Operating:–60.96 m to 3,048 m (–200 ft. to 10,000+ ft.)
Nonoperating:–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)
2.9.5Shock
All shock specificat ions assume that the drive is mou nted securely with the input s hock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.9.5.1Operating shock
These drives compl y with the performance level s specified in this docu ment when subjected to a ma ximum
operating shock of 6 3 Gs based on half-sine sh ock pulses of 2 msec. S hocks should not be repeat ed more
than two times per second.
16DB35.2 Serial ATA Product Manual, Rev. B
2.9.5.2Nonoperating shock
The nonoperating s hock l evel that th e driv e can expe rience withou t incur ring ph ysic al d amage or degr adatio n
in performance when subsequent ly put i nto operatio n is 300 Gs for 50 0, 400, and 300 GB drives an d 350 Gs
for 250, 200, 160, ad 80 GB drives, based on a nonrepetitive half-sine shock pulse of 2 msec duration.
2.9.6Vibration
All vibration spec ifications assume that the drive is moun ted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.9.6.1Operating vibration
The maximum vibration levels th at the drive m ay exper ience while m eeting the pe rforman ce standards spec ified in this document are specified below.
The following table l ists the maximum no noperating v ibration that the drive may expe rience witho ut incurring
physical damage or degradation in performance when subsequently put into operation.
Drive acoustics a re measured as overall A -weighted acoustic soun d power levels (no pu re tones). All measurements are consistent with ISO document 7779. S ound power measureme nts are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note.For seek mode tests, the drive is placed in se ek mode only. The number of seeks per second is
defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Drive acoustics, sound power
IdleOperational, CE seeksOperational, PVR (Personal Video Recorder) seeks
2.46 bels (typ)
2.65 bels (max)
2.57 bels (typ)
2.64 bels (max)
2.50 bels (typ)
2.57 bels (max)
DB35.2 Serial ATA Product Manual, Rev. B17
2.11Electromagnetic immunity
When properly installed in a representative host system, the drive operates without err ors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
Table 5: Radio frequency environments
Performance
TestDescription
Electrostatic dischargeContact, HCP, VCP: ± 4kV; A ir:
± 8 kV
Radiated RF immunity80 to 1,000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse
modulation @ 200 Hz
Electrical fast transient± 1 kV on AC mains, ± 0 .5 kV on
(at nominal volta ge an d tem pe ratu re, w ith 60 cy cles per hour and a 50% duty cycle)
Reference
standard
ENV 50204: 95
EN 61000-4-11: 94
Preventive maintenanceNone required
18DB35.2 Serial ATA Product Manual, Rev. B
2.13Agency certification
2.13.1Safety certification
The drives are recogni ze d in ac co rd anc e with UL 1950 and CSA C22.2 (950 ) and m eet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.
2.13.2Electromagnetic compatibility
Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic Compatibili ty Directive (89/336/EE C). Testing is per formed to the levels s pecified by the produc t
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.
Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply
with the directives wh en used in the test systems, we cannot guarantee t hat all systems will comply wit h the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and termi nators on all unu sed I/O ports. Compute r manufactu rers and syste m integrators
should confirm EMC compliance and provide CE marking for their products.
Korean RRL
If these drives have the Korea M inistry of Information a nd Comm unicatio n (MIC) log o, they co mply with paragraph 1 of Article 11 of the Electromagnetic Compatibili ty control Regulation and meet the Electr omagnetic
Compatibility (EMC) Framework req ui remen ts of the Radio Resear c h Labo rator y (RRL) Mini st ry of Informa tio n
and Communication Republic of Korea.
These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibility (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recognized lab.
If these models h ave the C-Tick marki ng, th ey com ply wi th the Aus tralia/N ew Z ealand Standard AS/NZS 3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi
cation Authority (ACA).
2.13.3FCC verification
These drives are intended to be contained solely within a personal computer or similar enclosure (not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually mar
keted to the customer. As a subassembly, no Federal Communications Commission verification or ce rt ifica tio n
of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, dis c drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device , pursuant to S ubpart
likely to result in interference to radio and television reception.
Radio and television interferen ce. This equipment generates and uses radio frequ ency energy and if not
installed and used in strict accordance with th e manufacturer ’s instructions, may cause i nterference to radio
and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interfer ence to radio or te levision, whic h can be determi ned by turning t he equipment on and off,
you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
J, Part 15 of the FCC rule s. Operatio n with noncertifi ed assemblies is
-
-
If necessary, you should consult your dealer or an experienced radio/tel evision technician for additional suggestions. You may find helpful the following booklet prepared by the Feder al Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super
intendent of Documents, U.S. Government Printi ng Office, Washington, DC 20402. Refer to p ublication number 004-000-00345-4.
-
2.14Environmental protection
Seagate designs its prod ucts to meet environ mental protectio n requirem ents worldwide, in cluding regul ations
restricting certain chemical substances.
2.14.1European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical
substances, including Lead (Pb), in electronic products effective July 2006. Although amendments to the
Euro-pean Union’s Restricti on of Haza rdous Su bstanc es (RoH S) Direc ti ve ha ve not bee n fin ali z ed, to th e bes t
of our knowledge the disc drives documented in this publication will comply with the final RoHS Directive
require-ments.
A number of parts and materials in Seag ate products are procured from external supplie rs. We rely on the
rep-resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our
supplier contracts re quire compliance with our chem ical substance restrictions, a nd our suppliers document
their compliance with our requirements by providing material content declarations for all parts and materials for
the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion
of any RoHS-regulated substance in such parts or materials.
20DB35.2 Serial ATA Product Manual, Rev. B
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws
and regulations which restrict chemical content in electronic products. These systems include standard
operat-ing procedures that ensure that restricted su bstances are not utiliz ed in our manufacturi ng operations,
labora-tory analyti cal validatio n testing, and an internal auditing pr ocess to ens ure that all standar d operatin g
procedures are complied with.
2.15Corrosive environment
Seagate electronic drive components pass accel erated corrosion testing equ ivalent to 10 years exposure to
light industrial e nvir onment s co ntaini ng sul furou s gases , chl orin e and nitric oxide , cla sses G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment.
Users should use caution ex posing a ny electr onic co mponents to uncont rolled c hemica l pollutants and cor rosive chemicals as electronic drive component reliability can be affected by the installationenvironment. The silver, copper, nickel and go ld films used in Se agate produ cts ar e espec ially sen sitive to the presen ce of sul fide,
chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components
should never be ex pose d to c ondensin g water on the surfac e of th e pri nted cir cuit bo ard a ssembly (PCBA ) or
exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulca
nized rubber, that can outgas corros ive compounds should be m inimized or e liminated. Th e useful life of any
electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
-
DB35.2 Serial ATA Product Manual, Rev. B21
22DB35.2 Serial ATA Product Manual, Rev. B
3.0Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1Handling and static-discharge precautions
After unpacking, and before ins tallation, the dr ive may be ex posed to pote ntial handli ng and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Keep the drive in the electrostatic discharge (ESG) bag until you are ready for installation.
• Before handling the drive, put on a grounded wrist stra p, or grou nd y ours elf frequently by touching the metal
chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire
installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed l abe ls c on tai n i nfo rm ation needed to service the drive. Other l ab els are
used to seal out dirt and contamination.
DB35.2 Serial ATA Product Manual, Rev. B23
3.2Breather filter hole precautions
This section contains information regarding the precautions to take with the breather filter hole in Seagate hard
disc drives. Take the proper precautions to ensure ful l functionality and to prevent possib le damage to the
drive.
Breather hole
Do not cover or seal
this hole.
Figure 3. Breather filter hole location
Caution: Do not cover, seal, or insert any object into this h ole.
This hole has two purposes:
• To allow condensation inside the hard disc to escape
• To allow air pressure inside the hard disc to equalize with ambient pressure
Note.If this hole is cov ered, sealed, or pene trated by any object, d rive reliability may be compromised
and could lead to permanent damage--doing so voids the warranty.
24DB35.2 Serial ATA Product Manual, Rev. B
3.3Configuring the drive
S
Each drive on the Serial ATA interface connects in a point-to-point configuration with the Serial ATA host
adapter. There is no master/slav e relationship because each dr ive is consider ed a master in a poi nt-to-point
relationships. If two dr ives are attach ed on one Ser ial ATA host adapter, the host operati ng system views the
two devices as if they were both “masters” on two separate ports. This means both drives behave as if they are
Device 0 (master) devices.
Serial ATA drives are design ed for easy installation. It i s usual ly no t nec es sar y to se t a ny jumpers on the drive
for proper operation; however, if you connect the drive and recei ve a “drive not detected” er ror, your SATAequipped motherboard or host adapter may use a chipset that does not support SATA speed autonegotiation. If
you have a motherboard or host adapter that does not support autonegotiation:
• Install a jumper as shown in Figu re 4 bel ow to l im it the dat a transfer rate to 1.5 Gb its p er s ec ond (and le av e
the drive connected to the SATA-equipped motherboard or host adapter that doesn’t support autonegotiation)
or
• Install a SATA host adapter that supports autonegotiation, leave the drive jumper block set to “Normal
operation” (see Figure
the drive to a 1.5 Gbits/sec transfer rate.
Normal operation
Limit data transfer rate to
1.5 Gbits per second
4 below), and connect the drive to that adapter. This option has the benefit of not limiting
Jumper block
SATA interface connector
Figure 4. Serial ATA jumper block and connectors
SATA power connector
3.4Serial ATA cables and connectors
The Serial ATA interface cable consis ts of four conductor s in two differential pairs, plu s three ground co nnections. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 inches). See Table 6
for connector pin definitions. Either end of the SATA signal cable can be attached to the drive or host.
For direct back plane co nnection , the dri ve connect ors ar e inserted directly into the h ost rec eptacle. The d rive
and the host recep tacle incorporate fe atures that enable the direct connec tion to be hot pl uggable and blin d
mateable.
For installations which require cables, you can connect the drive as illustrated in Figure 5.
Signal connector
Power connector
ignal cable
Power cable
Figure 5. Attaching SATA cabling
Each cable is keyed to ensure correct orientation. DB35.2 Serial ATA drives support latching SATA connectors.
DB35.2 Serial ATA Product Manual, Rev. B25
3.5Drive mounting
(
Recommended
n
You can mount the driv e in any orientatio n using four screws in the s ide-mountin g hole s or four screws i n the
bottom-mounting holes.
mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only 6-32 UNC mounting screws.
• The screws should be inserted no more than 0.150 inch (3.81 mm) into the bottom or side mounting holes.
• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).
See Figure 6 on page 26 for drive mounting dimensions. Follow these important
[1]
5.787 (146.9898) max.
.814
(20.676)
(2 x 95.25)
1.638
(41.605)
[1]
4.000
(101.6)
CLof drive
[1]
2 x 3.750
[1]
4.000
(101.6)
1.028 max
(26.111 max)
2 x 1.625
(2 x 41.28)
[1]
Notes:
Dimensions are shown in inches (mm).
[1] Dimensions per SFF-8301 specification
[1]
1.122
+ .020
(28.499
+ .508)
[1]
.138
3.505)
CLof conn. Datum B
2.00
(50.80)
case temperature
measurement locatio
.250 + .015
(6.35 + .381)
(3x both sides)
4.000
(101.6)
[1]
2 x 1.750
(2 x 44.45)
Recommended
case temperature
measurement location
[1]
Figure 6. Mounting dimensions—top, side and end view
26DB35.2 Serial ATA Product Manual, Rev. B
4.0Serial ATA (SATA) interface
These drives use th e industr y-standard Serial ATA interface that sup ports FIS data tr ansfers. It sup ports ATA
programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
For detailed informa tion about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT
Attachment” specification.
4.1Hot-Plug compatibility
DB35.2 Serial ATA drives incorporate connectors which enable you to hot plug these drives in accordance with
the Serial ATA II: Extension to Serial ATA 1.0a specification. This specification can be downloaded from
www.serialata.org.
DB35.2 Serial ATA Product Manual, Rev. B27
4.2Serial ATA device plug connector pin definitions
Table 6 summarizes the signals on the Serial ATA interface and power connectors..
Table 6: Serial ATA connector pin definitions
SegmentPinFunctionDefinition
S1Ground2nd mate
S2A+Differential signal pair A from Phy
S3A-
S4Ground2nd mate
S5B-Differential signal pair B from Phy
S6B+
Signal
S7Ground2nd mate
Key and spacing separate signal and power segments
5V power
P10Ground2nd mate
P11Ground or LED signalIf grounded, drive does not use deferred spin
P12Ground1st mate.
P13V
P14V
P15V
12
12
12
12V power, pre-charge, 2nd mate
12V power
12V power
Notes:
1. All pins are in a single row, with a 1.27 mm (0.050”) pitch.
2. The comments on th e mating sequenc e apply to the ca se of backplan e blindmate connec tor only. In this
case, the mating sequences are:
• the ground pins P4 and P12.
• the pre-charge power pins and the other ground pins.
• the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when
installed in a blind-mate backplane configuration.
4. All used voltage pins (Vx) must be terminated.
28DB35.2 Serial ATA Product Manual, Rev. B
4.3Supported ATA commands
The following table lists Serial ATA standard comma nds that the drive supports. Fo r a detailed description of
the ATA commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification.
“S.M.A.R.T. commands” on page 35.for details and subcommands used in the S.M.A.R.T. implementation.
The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organiz ed as a single 512-by te block of data, whos e contents are shown in
Ta ble 7 on
page 29. Al l reserved bits or words shoul d be set to zero. Parameters listed with an “x” are dri ve-specific or
vary with the state of the drive. See Section 2.0 on page 3 for default parameter settings.
The following comm ands contain drive-specifi c features t hat may not be include d in the Se rial ATA specification.
WordDescriptionValue
0
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
0C5A
• Bit 6: removable controller
• Bit 0: reserved
1Number of logical cylinders16,383
2ATA-reserved0000
3Number of logical heads16
4Retired0000
5Retired0000
6Number of logical sectors per logical track: 63003F
7–9Retired0000
10–19Serial number: (20 ASCII characters, 0000H = none)ASCII
20Retired0000
21Retired0400
22Obsolete0000
23–26Firmware revision (8 ASCII character string, padded with blanks to end
x.xx
of string)
27–46Drive model number: (40 ASCII characters, padded with blanks to end
47(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write
multiple (16)
48Reserved0000
49Standard Standby timer, IORDY supported and may be disabled2F00
50ATA-reserved0000
51PIO data-transfer cycle timing mode0200
52Retired0200
53Words 54–58, 64–70 and 88 are valid0007
54Number of current logical cylinders xxxx
55Number of current logical heads xxxx
56Number of current logical sectors per logical trackxxxx
8010
H
H
H
H
H
H
H
H
H
H
DB35.2 Serial ATA Product Manual, Rev. B31
WordDescriptionValue
57–58Current capacity in sectorsxxxx
59Number of sectors transferred during a Read Multiple or Write Multiple
xxxx
command
60–61Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh
(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137
Gbytes will have 0FFFFFFFh in this field and the actual number of
user-addressable LBAs specif ied in w ords 1 00-103 . This is re quired for
drives that support the 48-bit addressing feature.
ST3802110SCE = 950F8B0h
62Retired0000
63Multiword DMA active and modes supported (see note following this
xx07
table)
64Advanced PIO modes supported (modes 3 and 4 supported)0003
65Minimum multiword DMA transfer cycle time per word (120 nsec)0078
66Recommended multiword DMA transfer cycle time per word (120 nsec)0078
67Minimum PIO cycle time without IORDY flow control (240 nsec)00F0
68Minimum PIO cycle time with IORDY flow control (120 nsec)
0078
69–74ATA-reserved0000
75Queue depth0000
76Serial ATA capabilit iesxxxx
77Reserved for future Serial ATA definitionxxxx
78Serial ATA features supportedxxxx
79Serial ATA features enabledxxxx
80Major version number003E
81Minor version number0000
82Command sets supported364B
83Command sets supported7C03
84Command sets support extension4003
85Command sets enabled30xx
86Command sets enabled0001
87Command sets enable extension4000
88Ultra DMA support and current mode (see note following this table)xx3F
89Security erase time0000
90Enhanced security erase time0000
92Master password revision codeFFFE
93Hardware reset value
xxxx
(see description following this table)
95–99ATA-reserved0000
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
32DB35.2 Serial ATA Product Manual, Rev. B
WordDescriptionValue
100–103Total number of user-addressable LBA sectors available (see Section
2.2 for related information). These words are required for drives that
support the 48-bit addressing feature. Maximum value:
0000FFFFFFFFFFFFh.
Note.Advanced Power Manag ement (APM) and Au tomati c Acoustic Mana gement (AAM) f eatu res are n ot supporte d
Note.See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data.
Description (if bit is set to 1)
BitWord 63
0Multiword DMA mode 0 is supported.
1Multiword DMA mode 1 is supported.
2Multiword DMA mode 2 is supported.
8Multiword DMA mode 0 is current ly active.
9Multiword DMA mode 1 is current ly active.
10Multiword DMA mode 2 is c urrently active.
BitWord 88
0Ultra DMA mode 0 is supported.
1Ultra DMA mode 1 is supported.
2Ultra DMA mode 2 is supported.
3Ultra DMA mode 3 is supported.
4Ultra DMA mode 4 is supported.
5Ultra DMA mode 5 is supported.
6Ultra DMA mode 6 is supported.
8Ultra DMA mode 0 is currently active.
9Ultra DMA mode 1 is currently active.
10Ultra DMA mode 2 is currently active.
11Ultra DMA mode 3 is currently active.
12Ultra DMA mode 4 is currently active.
13Ultra DMA mode 5 is currently active.
14Ultra DMA mode 6 is currently active.
DB35.2 Serial ATA Product Manual, Rev. B33
4.3.2Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives
this command, it sets BSY, checks the contents of the Featu res register, clears BSY and generates an inter
rupt. If the value in the register does not represent a fea ture that the driv e supports, the comman d is aborted .
Power-on default has the rea d look-ahe ad and write cach ing features enabled . The ac ceptable va lues for th e
Features register are defined as follows:
Table 8: Set Features command values
-
02
03
10
55
82
90
AA
F1
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values:
00HSet PIO mode to default (PIO mode 2).
01HSet PIO mode to default and disable IORDY (PIO mode 2).
08HPIO mode 0
09HPIO mode 1
0AHPIO mode 2
0BHPIO mode 3
0CHPIO mode 4 (default)
20HMultiword DMA mode 0
21HMultiword DMA mode 1
22HMultiword DMA mode 2
40HUltra DMA mode 0
41HUltra DMA mode 1
42HUltra DMA mode 2
43HUltra DMA mode 3
44HUltra DMA mode 4
45HUltra DMA mode 5
46HUltra DMA mode 6
Enable use of SATA features
Note.At power-on, or after a hardwar e or software reset, the default v alues of the features are as indi-
cated above.
34DB35.2 Serial ATA Product Manual, Rev. B
4.3.3S.M.A.R.T. commands
S.M.A.R.T. provides near- term failure prediction for dis c drives. When S.M.A.R.T. is enabled, the drive monitors predetermined driv e attr i bute s tha t are susceptible to d egr ad ati on over t ime . I f s elf -mon ito ri ng de termi nes
that a failure is likely, S.M.A.R.T. makes a status report availabl e to the host. Not all failu res are predictable.
S.M.A.R.T. predictabili ty is limited to the attrib utes the drive can m onitor. For more information on S.M.A .R.T.
commands and implementation, see the Draft ATA-5 Standard.
SeaTools diagnosti c soft ware acti vates a buil t-in dr ive s elf-tes t (DST S.M .A.R.T. command for D4H) that eliminates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
http://seatools.seagate.com.
This drive is shipped with S.M.A.R.T. features disabled. Y ou must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. comma nd codes that the
drive uses.
Note.If an appropriate code is not writte n to the Features Register, the command is aborted and 0x 04
(abort) is written to the Error register.
DB35.2 Serial ATA Product Manual, Rev. B35
36DB35.2 Serial ATA Product Manual, Rev. B
5.0Seagate Technology support services
Online services
Internet
www.seagate.com for informatio n about Seagate products and servic es. Worldwide support is availab le 24
hours daily by e-mail for your questions.
Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com
Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industr y’s first Web portal designed spe cifically for OEMs and distributors. It pr ovides
self-service a ccess to cr itical app lications, personaliz ed content and the tool s that allo w our partner s to man
age their Seagate account fun ctions. Submit prici ng requests, order s and returns through a singl e, passwordprotected Web interface—anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supp orts Seagate resellers with product inform ation, program ben efits and sales to ols. You
may register for customized communications that are not available on the web. These communications contain
product launch, EO L , p ri cing, pr om oti ons a nd oth er c han nel -re late d inf or mati on . To learn more about the ben
efits or to register, go to spp.seagate.com, any time, from anywhere in the world.
Seagate Service Centers
-
-
Presales Support
Our Presales Suppo rt staff can help you deter mine which Seagate products are best suited for your specific
application or computer system, as well as drive availability and compatibility.
Technical Support
If you need help installing your dr ive, consult your system's docume ntation or contact the deal er 's supp or t services department for assista nce specific to your sy stem. Seagate techn ical support is also av ailable to assist
you online at
tion and your drive’s “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunica tions devi ce fo r the deaf (TD D). You can send question s or
comments 24 hours d aily and e xcha nge m essag es wi th a technic al s upport speci alist during nor mal b usine ss
hours for the call center in your region.
support.seagate.com or through one of our call centers. Have your system configuration informa-
Customer Service Operations
Warranty Service
Seagate offers worldwide customer supp ort for Seagate drives. Seagate dis tributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warrantyrelated issues. Resell ers or end users of dri ve products should contact their pl ace of purchase or one of th e
DB35.2 Serial ATA Product Manual, Rev. B37
Seagate CSO warranty center s for assis tance. Have your drive’s “ST” mod el number an d serial nu mber avai lable.
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Services labs are currently located in North America. To get a free quick quote or speak with a case manage men t
representative, call 1-800-475-0143. Additional information, including an online request form and data loss pre
vention resources, is available at www.datarecovery.seagate.com.
Authorized Service Centers
In some locations outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America support services
Seagate Service Centers
Presales Support
Call centerToll-freeDirect dialFAX
Americas1-877-271-3285
Technical Support
Call centerToll-freeDirect dialFAX
Americas1-800-SEAGATE
1
+1-405-324-4730
2
+1-405-324-4700
1
2
+1-405-324-4704
+1-405-324-3339
-
Customer Service Operations
Warranty Service
Call centerToll-freeDirect dialFAX / E-mail
USA, Canada, Mexico and 1-800-468-3472
Latin America
Brazil
Jabil Industrial Do Brasil—+55-11-4191-4761+55-11-4191-5084
LTDA
4
Data Recovery Services
Call centerToll-freeDirect dialFAX
USA, Canada, 1-800-475-01435+1-905-474-21621-800-475-0158
and Mexico+1-905-474-2459
1
Hours of operation are 8:00 A.M. to 6:00 P.M., Monday through Friday (Central time).
2
Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).
3
Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).
4
Authorized Service Center
5
Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).
3
—+1-956-664-4725
SeagateRMA.br@jabil.com
38DB35.2 Serial ATA Product Manual, Rev. B
European support services
For presales and technic al support in Europe , dial the Seagate Serv ice Center toll-free nu mber for your specific location. If yo ur location is not listed h ere, dial our presales and tech nical support call cen ter at +1-405324-4714 from 8:00
A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday.
The presales and technical support call center is located in Oklahoma City, USA.
For European warranty service , dial the tol l-free numb er for you r specific locatio n. If your l ocation is not liste d
here, dial our Euro pean CS O warr an ty ce nter at + 31 -20- 316 -7 222 from 8:30
A.M. to 5:00 P.M. (Central Europ e
time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.
Seagate Service Centers
Toll-free support numbers
Call centerPresales and Technical SupportWarranty Service
For presales and tec hnical suppo rt in Africa and the Midd le East, dia l our presal es and technic al support c all
center at +1-405-32 4-471 4 from 8:00
day through Friday. The presales and technical support call center is located in Oklahoma City, USA.
For warranty service in Africa and the Middle East, dial our Euro pean CSO warranty center at +31-20-3167222 from 8:30
A.M. to 5:00 P.M. (Centr al Euro pe time ) Mond ay throu gh Frid ay, or send a FAX to +31-20-653-
3513. The CSO warranty center is located in Amsterdam, The Netherlands.
A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon-
DB35.2 Serial ATA Product Manual, Rev. B39
Asia/Pacific support services
For Asia/Pacific pr esales and technical s upport, dial the toll-fre e number for your specific location. The Asia/
Pacific toll-free numbers are available from 6:00
A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-
ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our technical support locations.
Warranty service is availabl e from 9:00 A.M. to 6:00 P.M. April through O ctober, and 10:00 A.M. to 7:00 P.M.
November through March (Australian Eastern time) Monday through Friday.
Seagate Service Centers
Call centerToll-freeDirect dialFAX
Australia1800-14-7201——
China (Mandarin)
Hong Kong800-90-0474——
Hong Kong (Cantonese)
2, 4
India
Indonesia001-803-1-003-2165——
3, 4
Japan
3, 4
Korea
Malaysia1-800-80-2335——
New Zealand0800-443988——
Singapore800-1101-150—+65-6488-7525
Taiwan (Mandarin)
Thailand001-800-11-0032165——
Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).
2
Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.
3
Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.
4
Authorized Service Center
—+91-44-821-6164+91-44-827-2461
40DB35.2 Serial ATA Product Manual, Rev. B
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DB35.2 Serial ATA Product Manual, Rev. B41
42DB35.2 Serial ATA Product Manual, Rev. B
Index
A
ACA 20
acceleration 17
acoustics 7, 9, 17
Active 15
Active mode 15
actuator arm 13
AFR 18
Agency certification 19
altitude 16
Altitude, nonoperating 5, 7, 9
Altitude, operating 4, 6, 8
Ambient temperature 4, 6, 8, 16
ambient temperature 12, 13
Annualized Failure Rate (AFR) 5, 7, 9, 18
Areal density 4, 6, 8
areal density 1, 10
ATA commands 29
ATA data-transfer modes supported 4, 6, 8
Australia/New Zealand Standard AS/NZS3548 1995
20
Australian Communication Authority (ACA) 20
Australian C-Tick 20
Average latency 12
Average seek time 12
Average seek, read 4, 6, 8
cables and connectors 25
Cache 4, 6, 8
cache 11
capacity 10
case temperature 16
CE mark 19
certification 19
Check Power Mode 29
chemical pollutants 21
chemical substances 20
Class B computing device 20
compatibility 19
Conducted noise 15
Conducted RF immunity 18
Configuring the drive 23
connectors 25
corrosive chemicals 21
Directive (89/336/EEC) 19
Electromagnetic immunity 18
Electrostatic discharge 18
electrostatic discharge (ESD) 23
EN 55022, Class B 19
EN 55024 19
EN 60950 19
Environmental protection 20
Environmental specifications 16
EPRML 1, 10
error-correction algorithms 1
errors 5, 7, 9, 18
ESD 23
EU 19
European Union (EU) requirements 19
European Union Restriction of Hazardous
Substances 20
Execute Device Diagnostics 29
DB35.2 Serial ATA Product Manual, Rev. B43
F
FCC verification 20
features 1
Federal Communications Commission 20
Flush Cache 29
Flush Cache Extended 29
Format Track 29
Formatted capacity 10
Formatted Gbytes 4, 6, 8