Seagate ST3250624NS, ST3250824NS, ST3400833NS, ST3400633NS User Manual

Product Manual
NL35.2 Series® Serial ATA
ST3400833NS ST3400633NS ST3250824NS ST3250624NS
100409437 Rev . A August 2007
August 2007 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC
in the United States and/or other countries. NL35 Series, SeaTools and SeaTDD are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.
One gigabyte, or GB, equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on oper ating envi ronme nt and for matting. Seagate reserves the right to chan ge, wi th­out notice, product offerings or specifications.
NL35.2 Series SATA Product Manual, Rev. A
i
Contents
1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Formatted capacity* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.4 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.5 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.6 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.7 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.7.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.7.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.7.3 Voltage tolerance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.7.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.8 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.4 Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.5 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.9 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.10 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.11 Reliability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.12 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.12.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.12.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.12.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.13 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.13.1 European Union Restriction of Hazardous Substances (RoHS) . . . . . . . . . . . . 13
2.14 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Serial ATA device plug connector pin definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.1 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.0 Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ii
NL35.2 Series SATA Product Manual, Rev. A
NL35.2 Series SATA Product Manual, Rev. A
iii
List of Figures
Figure 1. Typical 5V startup and operating current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 2. Typical 12V startup and operating current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3. Serial ATA connectors and jumper options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 4. Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 5. Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
NL35.2 Series SATA Product Manual, Rev. A
1

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate NL35.2 Series Serial ATA model drives:
NL35.2 Series Serial ATA
• ST3400833NS
• ST3400633NS
• ST3250824NS
• ST3250624NS These drives provide the following key features:
• 7,200 RPM spindle speed.
• 8 Mbyte buffer: ST3400833NS and ST3250824NS models
• 16 Mbyte buffer: ST3400633NS and ST3250624NS models
• High instantaneous (burst) data-transfer rates.
• Tunneling Magnetoresistive (TMR) recording heads.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Native Command Queueing with command ordering to increase performance in demanding applications.
• Full-track multiple-sector transfer capability without local processor intervention.
• Quiet operation.
• 300 Gs nonoperating shock.
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Supports latching SATA cables and connectors.
• Supports hotplug operation per SATA II specification.
• Supports S.M.A.R.T. Command Transport (SCT) to provide enterprise-like features in an industry-accepted transport mechanism. See Section 4.3.3.1 for additional information about SCT.
• Supports the Write Same command to allow large writes without host interface overhead.
• Supports Error Recovery Control to allow the host to put a soft time limit on read and write commands.
• One-Step Microcode Download which allows enterprise clients to download new drive code with a single download command using the host download utility.
• Workload management features to manage drive temperature and activity. This optimizes drive reliability in nearline environments with no user intervention required.
2
NL35.2 Series SATA Product Manual, Rev. A

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jump­ers or other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, Serial ATA makes the transitio n from pa ral lel ATA easy by providing legacy software support. Serial ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in your current system and expect all of your existing applications to work as normal.
The Serial ATA interface connects each disc drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
Note. The host adapter may, optionally, emulate a master/slave environment to host software where two
devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.
The Serial ATA host adapter cont ai ns a set of registe rs that sha dow the conte nts of the traditional device r egis­ters, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For addi­tional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from www.serialata.org.
NL35.2 Series SATA Product Manual, Rev. A
3

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate ST3500841NS and ST3500641NS models.

2.1 Formatted ca pacity*

Model Formatted capacity Guaranteed sectors Bytes per sector
ST3400833NS and ST3400633NS 400 Gbytes 781,422,768 512 ST3250824NS and ST3250624NS 250 Gbytes 488,397,168 512
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

2.1.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48­bit addressing support of drives with capacities over 137 Gbytes.

2.2 Default logi cal geometr y

Cylinders Read/write heads Sectors per track
16,383 16 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
4
NL35.2 Series SATA Product Manual, Rev. A

2.3 Recording and int er f ac e technology

Interface Serial ATA (SATA) Recording method 16/17 EPRML Recording density BPI (bits/inch max) 790.1k Track density TPI (tracks/inch avg) 124.5k Areal density (Gbits/inch2 avg) 97.69 Spindle speed (RPM) (± 0.2%) 7,200 Internal data transfer rate (Mbits/sec max) 815.2 (ST3400833NS and ST3400633NS)
867.2 (ST3250824NS and ST3250624NS)
Sustained transfer rate (Mbytes/sec) 65 (ST3400833NS and ST3400633NS)
76.6 (ST3250824NS and ST3250624NS) I/O data-transfer rate (Mbytes/sec max) 300 Interleave 1:1 Cache buffer ST3400633NS and ST3250624NS: 16 Mbytes (16,384 kbytes)
ST3400833NS and ST3250824NS: 8 Mbytes (8,192 kbytes)

2.4 Physical characteristics

Maximum he i g ht
(mm) (inches)
Maximum wid th
(mm) (inches)
Maximum length
(mm) (inches)
Maximum wei g h t
(grams) (pounds)
26.11
1.028
101.85
4.010
146.99
5.787
710
1.57

2.5 Seek time

Seek measurem ent s a re t ake n wi th nom inal po w er a t 25 °C amb ient temperature. All tim es a re m easu red using drive diagnostics. The specifications in the table below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between random tracks, less overhead.
T yp ical seek times (msec) Read Write
Track-to-track <0.8 <1.0 Average
ST3400833NS and ST3400633NS ST3250824NS and ST3250624NS
Average latency: 4.16 4.16
Note. These drives ar e de si gned to consisten tl y me et t he se ek t imes r epr esente d in thi s manu al. P hysical
seeks, regardless of mode (such as track-to-track and average), are expected to meet the noted
<8.2 <8.0
<9.0 <8.0
NL35.2 Series SATA Product Manual, Rev. A
5
values. However, due to the manner in which these drives are formatted, benchmark tests that include command overhead or measure logical seeks may produce results that vary from these specifications.

2.6 Start/stop times

ST3400833NS ST3400633NS
Power-on to Ready (sec) 13 (max) 11 (max) St andby to Ready (sec) 13 (max) 11 (max) Ready to spindle stop (sec) 14 (max) 12 (max)

2.7 Power specifications

The drive recei ve s D C po we r ( +5V or +12V ) t hrou gh a native SATA power connect or. See Figu re 4 on p age 16.

2.7.1 Power consumption

Power requiremen ts fo r the drive s are listed i n the t able on pa ge 9. Typical powe r measu rem ent s are ba sed on an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.
• Spinup power
Spinup power is measured from power-on to the time that the drive spindle reaches operating speed.
• Seek mode
During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does not execute a read or write operation. Servo electronics are active. Seek mode power represents the worst-case power consumption, using only random seeks with read or write latency time. This mode is not typical and is provided for worst-case information.
• Read/write power and current
Read/write power is measured with the heads on track, based on a 16-sector write followed by a 32-msec delay, then a 16-sector read followed by a 32-msec delay.
• Operating power and curr ent
Operating powe r is me asure d usi ng 40 p ercen t ran dom seeks, 4 0 per cent r ead/ wri te m ode ( 1 write for each 10 reads) and 20 percent drive idle mode.
• Idle mode power
Idle mode power is measu red with the drive up to speed, with servo e le ctron ics acti ve and with the he ads i n a random track location.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/ write electronics are in power-down mode.
6
NL35.2 Series SATA Product Manual, Rev. A
Table 1: ST3400833NS and ST3400633NS DC power requirements
Power dissipation Average (25° C)
Spinup 2.90 Amps (peak) Idle* 9.30 watts Operating (40% r/w, 40% seek, 20% inop.) 13.00 watts Seeking (random, 20% idle) 12.60 watts St andby 1.25 watts Sleep 1.25 watts
Table 2: ST3250824NS and ST3250624NS DC power requirements
Power dissipation Average (25° C)
Spinup 2.80 Amps (peak) Idle* 7.75 watts Operating (40% r/w, 40% seek, 20% inop.) 9.82 watts Seeking (random, 20% idle) 11.35 watts St andby 1.24 watts Sleep 1.24 watts
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase
acoustic and power to operational levels.
NL35.2 Series SATA Product Manual, Rev. A
7
2.7.1.1 Typical current profile
Figure 1. Typical 5V startup and operating current profile
Figure 2. Typical 12V startup and operating current profile

2.7.2 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.
• Using 12-volt power, the drive is expect ed to oper ate wit h a maxim um of 120 mV peak-to -pea k square- wave injected noise at up to 10 MHz.
• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave injected noise at up to 10 MHz.
Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write
current.

2.7.3 Voltage tolerance

Voltage tolerance (including noise): 5V ± 5%
12V ± 10%
8
NL35.2 Series SATA Product Manual, Rev. A

2.7.4 Power-manag ement mo des

The drive provides programmable power management to provide greater energy efficiency. In most systems, you can control power management through the system setup program. The drive features the following power-management modes:
Power modes Heads Spindle Buffer
Active Tracking Rotating Enabled Idle Tracking Rotating Enabled Standby Parked Stopped Enabled Sleep Parked Stopped Disabled
Active mode The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disc access is necessary.
Standby mode The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set
the standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby mode, the drive buffer is enabled, the heads are parked and the spindle is at rest. The drive accepts all commands and returns to Active mode any time disc access is necessary.
• Sleep mode
The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer is disabled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby mode with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive accepts all commands and returns to Active mode when disc access is necessary.
NL35.2 Series SATA Product Manual, Rev. A
9

2.8 Environmen tal specifications

2.8.1 Ambient temperature

Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Actual drive case temperature should not exceed 69°C (156°F) within the operating ambient conditions.
Above 1,000 feet (305 meters), the maximum temperature is derated linearly to 112°F (44°C) at 10,000 feet (3,048 meters).
Operating: 0° to 60°C (32° to 140°F) Nonoperating: –40° to 70°C (–40° to 158°F)

2.8.2 Temperature gradient

Operating: 20°C per hour (68°F per hour max), without condensation Nonoperating: 30°C per hour (86°F per hour max)

2.8.3 Humidity

2.8.3.1 Relative humidity
Operating: 5% to 90% noncondensing (30% per hour max) Nonoperating: 5% to 95% noncondensing (30% per hour max)
2.8.3.2 Wet bulb temperature
Operating: 37.7°C (99.9°F max) Nonoperating: 40°C (104°F max)

2.8.4 Altitude

Operating: –60.96 m to 3,048 m (–200 ft. to 10,000+ ft.) Nonoperating: –60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

2.8.5 Shock

All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws. Shock may be applied in the X, Y or Z axis.
2.8.5.1 Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum operating shock of 63 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more than two times per second.
2.8.5.2 Nonoperating shock
The nonoperating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 350 Gs based o n a nonr epetitive hal f-sine shock pulse of 2 msec duration.
10
NL35.2 Series SATA Product Manual, Rev. A

2.8.6 Vibration

All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.8.6.1 Operating vibration
The maximum vibration levels that the drive may experience while meeting the performance standards speci­fied in this document are specified below.
5–22 Hz 0.25 Gs (Limited displacement) 23–350 Hz 0.50 Gs 351–500 Hz 0.25 Gs
2.8.6.2 Nonoperating vibration
The maximum nonoperating vibration levels that the drive may experience without incurring physical damage or degradation in performance when subsequently put into operation are specified below.
5–22 Hz 0.25 Gs (Limited displacement) 23–350 Hz 5.0 Gs 351–500 Hz 1.0 Gs

2.9 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All mea­surements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is
defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Table 3: Fluid Dynamic Bearing (FDB) motor acoustics
Idle* Performance seek
ST3400833NS ST3400633NS
ST3250824NS ST3250624NS
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
2.8 bels (typ)
3.0 bels (max)
2.7 bels (typ)
2.9 bels (max)
3.7 bels (typ)
3.9 bels (max)
3.4 bels (typ)
3.6 bels (max)
NL35.2 Series SATA Product Manual, Rev. A
11

2.10 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in the following table:
T a bl e 4: Radio frequency enviro nm en t s
Test Description Performance level Reference standard
Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95 Radiated RF immunity 80 to 1,000 MHz, 3 V/m,
80% AM with 1 kHz sine 900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on
external I/O
Surge immunity ± 1 kV differential, ± 2 kV common, AC
mains
Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with
1 kHz sine
Voltage dips, interrupts 0% open, 5 seconds
0% short, 5 seconds 40%, 0.10 seconds 70%, 0.01 seconds
A EN 61000-4-3: 96
B EN 61000-4-4: 95
B EN 61000-4-5: 95
A EN 61000-4-6: 97
C C C B
ENV 50204: 95
EN 61000-4-11: 94

2.11 Reliability

Nonrecoverable read errors 1 per 1014 bits read, max Annualized Failure Rate (AFR) 0.34% (nominal power, 25°C ambient temperature) Contact start-stop cycles 50,000 cycles
Warranty 5 years on distribution units.
Preventive maintenance None required.
(at nominal voltage and temperature, with 60 cycles per hour and a 50% duty cycle)
To determine the warranty for a specific drive, use a web browser to access the fol­lowing web page:
www.seagate.com/support/service/ From this page, click on t he “Verify Your W arranty” link. You will be asked to provide
the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.
12
NL35.2 Series SATA Product Manual, Rev. A

2.12 Agency certification

2.12.1 Safety certification

The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections of IEC950 and EN 60950 as tested by TUV North America.

2.12.2 Electromagnetic compatibilit y

Hard drives that displ ay th e CE mark com pl y wit h the Euro pean Union (EU) requirements specified in the Elec ­tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and the immunity levels are defined by EN 55024.
Seagate uses an inde pend ent laboratory to confirm compl ian ce with the EC directives specified i n t he pr evious paragraph. Drives are teste d in representa tive end-user systems. Although CE-marked Seagate drives comply with the directives when used in the test systems, we cannot guarantee that all systems will comply with the directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators should confirm EMC compliance and provide CE marking for their products.
Korean RRL
If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with para­graph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information and Communication Republic of Korea.
These drives have been tested and com ply with the Electr omag netic Inter fere nce/E lectro magn etic Susce ptibil­ity (EMI/EMS) for Class B products. Drives ar e tested in a representative, end-user system by a Korean-recog­nized lab.
• EUT name (model numbers): ST3400833NS, ST3400633NS, ST3250824NS, and ST3250624NS
• Certificate numbers: E-H011-05-3453 (B)
• Trade name or applicant: Seagate Technology
• Manufacturing date: October 2005
• Manufacturer/nationality: Singapore and China
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548 1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi­cation Authority (ACA).

2.12.3 FCC verification

These drives are intended to be cont ai ned solely w ithin a person al compute r or similar enclosu re (no t attached as an external device ). As su ch, ea ch dr ive is co nsidere d to be a suba ssembly even when it is individually mar ­keted to the customer. As a subassembly, no Federal Communications Commission verification or certification of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television reception.
NL35.2 Series SATA Product Manual, Rev. A
13
Radio and television interference. This equipment generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installa­tion. However , there is no guarantee that interfer ence will not occur in a particular inst allation. If this equipm ent does cause interference to radio or television, which can be determined by turning the equipment on and off, you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets. If necessary, you should consult your dealer or an experienced radio/television technician for additional sug-
gestions. You may find helpful the following booklet prepared by the Federal Communications Commission: How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super­intendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication num­ber 004-000-00345-4.

2.13 Environmental protection

Seagate designs its products to meet environmental protection requirements worldwide, including regulations restricting certain chemica l subst ances .

2.13.1 European Union Restriction of Hazardous Substances (RoHS) Compliance statement

The European U nion Restr icti on of Hazard ous S ubst ance s (RoHS ) Dire cti ve re strict s the p resen ce of ch emic al substances, includin g Lead (P b) , in electron i c product s ef fe cti ve July 2006. A lthoug h amen dmen ts to the Eur o­pean Union’s Restricti on of Hazar dous Sub s ta nces (Ro HS) Directive h ave not been finalized, t o the b est of o ur knowledge the disc drives documented in this publication will comply with the final RoHS Directive require­ments.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the rep­resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical substance restrictions, and our suppliers document their compliance wi th our re quire ment s by providing material conte nt declar ations for al l par ts an d mater ial s for the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion of any RoHS-regulated substance in such parts or materials.
Seagate also has internal system s in place to en sure ongoing complian ce with the RoHS Directive and all laws and regulations which restrict chemical conte nt in electron ic produ cts. T hese system s include sta ndar d oper at­ing procedures that ensure that restricted substances are not utilized in our manufacturing operations, labora­tory analytical validation testing, and an internal auditing process to ensure that all standard operating procedures are complied with.
14
NL35.2 Series SATA Product Manual, Rev. A

2.14 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate every potential application environment. Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper , nicke l and gold films used i n Seag ate pr oduct s are especi ally sen s itive to the p resen ce of sulf ide, chlo­ride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an am bient rel at ive hum idity gr eate r th an 9 5%. Mat erial s used in cabin et fa bri cation , such as vulca­nized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
NL35.2 Series SATA Product Manual, Rev. A
15

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static-discharg e precautio ns

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic dis­charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal chassis of a computer that is plugg ed into a grounded outlet. Wear a grounded wrist strap through out the entire installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.
16
NL35.2 Series SATA Product Manual, Rev. A

3.2 Configuring the drive

S
Each drive on the Serial ATA interface connects in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point relationships. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two sep a rate ports. This means both drives b ehave as if they are Device 0 (master) devices.
Serial ATA drives are designed for easy installation. It is usually not necessary to set any jumpers on the drive for proper operation; however, if you connect the drive and receive a “drive not detected” error, your SATA­equipped mother boar d or hos t ada pter may use a chipse t tha t do es no t supp ort SATA speed au toneg otiati on . If you have a motherboard or host adapter that does not support autonegotiation:
• C onfigure the ju mper bloc k with a jumper a s shown in Figure 3 below to limit the da ta transfe r rate to 1.5 Gbits per second (and leave the drive connected to the SATA-equipped motherboard or host adapter that doesn’t support autonegotiation) or
• Install a SATA host adapter that supports autonegotiation, leave the drive jumper block set to “Normal operation” (se e Figure 3 below), and connect the drive to that adapter. Thi s option has the benefit of not l imiting the drive to a 1.5 Gbits/sec transfer rate.
3.0 Gbits per second operation
Limit data transfer rate to
1.5 Gbits per second
Jumper block
SATA interface connector
Figure 3. Serial ATA connectors and jumper options
SATA power connector

3.3 Serial ATA cables and connectors

The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connec­tions. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 inches). See Table 5 for connector pin definitions. Either end of the SATA signal cable can be attached to the drive or host.
For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable.
For installations which require cables, you can connect the drive as illustrated in Figure 4.
Signal connector
Power connector
ignal cable
Power cable
Figure 4. At tac hing SATA cabling
Each cable is keyed to ensure correct orientation. NL35.2 Series Serial ATA drives support latching SATA con­nectors.
NL35.2 Series SATA Product Manual, Rev. A
17

3.4 Drive mounting

n
(
You can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. See Figure 5 on page 17 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only 6-32 UNC mounting screws.
• The screws should be inserted no more than 0.150 inch (3.81 mm) into the bottom or side mounting holes.
• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).
5.787 (146.9898) max.
1.122
+ .020
(28.499
+ .508)
[1]
.138
3.505)
CLof conn. Datum B
2.00
(50.80)
1.638
(41.605)
[1]
4.000
(101.6)
.814
(20.676)
CLof drive
[1]
2 x 3.750
(2 x 95.25)
[1]
.250 + .015
(6.35 + .381)
[1]
4.000
(101.6)
1.028 max
(26.111 max)
2 x 1.625
(2 x 41.28)
[1]
Notes:
Dimensions are shown in inches (mm). [1] Dimensions per SFF-8301 specificatio
[1]
(3x both sides)
2 x 1.750
(2 x 44.45)
4.000
(101.6)
[1]
Figure 5. Mounting dimensions—top, side and end vie w
[1]
18
NL35.2 Series SATA Product Manual, Rev. A
NL35.2 Series SATA Product Manual, Rev. A
19

4.0 Seria l ATA (S ATA) in te rface

These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.

4.1 Hot-Plug compatibility

NL35.2 Series Serial ATA drives incorporate connectors which enable you to hot plug these drives in accor­dance with the Serial ATA II: Extension to Serial ATA 1.0a specification. This specification can be downloaded from www.serialata.org.
20
NL35.2 Series SATA Product Manual, Rev. A

4.2 Serial ATA device plug connector pin definitions

Table 5 summarizes the signals on the Serial ATA interface and power connectors..
Table 5: Serial ATA connector pin definitions
Segment Pin Function Definition
S1 Ground 2nd mate S2 A+ Differential signal pair A from Phy S3 A­S4 Ground 2nd mate S5 B- Differential signal pair B from Phy S6 B+
Signal
S7 Ground 2nd mate
Key and spacing separate signal and power segments
P1 V P2 V P3 V
33
33
33
3.3V power
3.3V power
3.3V power, pre-charge, 2nd mate P4 Ground 1st mate P5 Ground 2nd mate P6 Ground 2nd mate
Power
P7 V P8 V P9 V
5
5
5
5V power, pre-charge, 2nd mate 5V power
5V power P10 Ground 2nd mate P11 Ground or LED signal If grounded, drive does not use deferred spin P12 Ground 1st mate. P13 V P14 V P15 V
12
12
12
12V power, pre-charge, 2nd mate
12V power
12V power
Notes:
1. All pins are in a single row, with a 1.27 mm (0.050”) pitch.
2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are:
• the ground pins P4 and P12.
• the pre-charge power pins and the other ground pins.
• the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane configuration.
4. All used voltage pins (Vx) must be terminated.
NL35.2 Series SATA Product Manual, Rev. A
21

4.3 Supported ATA commands

The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 27.for details and subcommands used in the S.M.A.R.T. implementation.
Table 6: Supported ATA commands
Command nam e Command code (in hex)
Check Power Mode 98H or E5 Device Configuration Freeze Lock B1H / C1 Device Configuration Identify B1H / C2 Device Configuration Restore B1H / C0 Device Configuration Set B1H / C3 Device Rese t 08 Download Microcode 92 Execute Device Diagnostics 90 Flush Cache E7 Flush Cache Extended EA Format Track 50 Identify Device EC
H H H
H
H
H
H
Idle 97H or E3 Idle Immediate 95H or E1 Initialize Device Parameters 91 Read Buffer E4 Read DMA C8 Read DMA Extended 25 Read DMA Without Retries C9 Read Log Ext 2F Read Multiple C4 Read Multiple Extended 29 Read Native Max Address F8 Read Native Max Address Extended 27 Read Sectors 20 Read Sectors Extended 24 Read Sectors Without Retries 21 Read Verify Sectors 40 Read Verify Sectors Extended 42 Read Verify Sectors Without Retries 41 Recalibrate 10 Security Disable Password F6 Security Erase Prepare F3
H
H H
H
H
H
H H H H H H H H H H H H H
H H H H H
H
H
22
NL35.2 Series SATA Product Manual, Rev. A
Command name Command code (in hex)
Security Erase Unit F4 Security Freeze F5 Security Set Password F1 Securit y Un l o ck F2 Seek 70 Set Features EF Set Max Address F9
H H H H H
H
H
Note: Individual Set Max Address commands are identified by the value placed in the Set Max Features regis­ter as defined to the right.
Set Max Address Extended 37 Set Multiple Mode C6
H
H
Sleep 99H or E6 S.M.A.R.T. Disable Operations B0H / D9 S.M.A.R.T. Enable/Disable Autosave B0H / D2 S.M.A.R.T. Enable Operations B0H / D8 S.M.A.R.T. Execute Offline B0H / D4 S.M.A.R.T. Read Attribute Thresholds B0H / D1 S.M.A.R.T. Read Data B0H / D0 S.M.A.R.T. Read Log Sector B0H / D5 S.M.A.R.T. Return St atus B0H / DA S.M.A.R.T. Save Attribute Values B0H / D3 S.M.A.R.T. Write Log Sector B0H / D6 Standby 96H or E2 St andby Immediate 94H or E0 Write Buffer E8 Write DMA CA Write DMA Extended 35 Write DMA FUA Extended CD Write DMA Without Retries CB Write Log Extended 3F Write Multiple C5 Write Multiple Extended 39 Write Multiple FUA Extended CE Write Sectors 30 Write Sectors Without Retries 31 Write Sectors Extended 34
H
H
H
H H
H
H
H
H H H H
Address:
Password:
Unlock:
Freeze Lock:
H H H H H H H H
H H H
H H
Lock:
00 01 02 03 04
H H H H H
NL35.2 Series SATA Product Manual, Rev. A
23

4.3.1 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 on page 21. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on page 3 for default parameter settings.
The following commands contain drive-specific features that may not be included in the Serial ATA specifica­tion.
Word Description Value
0
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
0C5A
• Bit 6: removable controller
• Bit 0: reserved 1 Number of logical cylinders 16,383 2 ATA-reserved 0000 3 Number of logical heads 16 4 Retired 0000 5 Retired 0000 6 Number of logical sectors per logical track: 63 003F 7–9 Retired 0000 10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII 20 Retired 0000 21 Retired 0400 22 Obsolete 0000 23–26 Firmware revision (8 ASCII character string, padded with blanks to end of
x.xx
string)
27–46 Drive model number: (40 ASCII characters, padded with blanks to end of
string)
ST3400833NS ST3400633NS ST3250824NS ST3250624NS
47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write
8010
multiple (16) 48 Reserved 0000 49 Standard Standby timer, IORDY supported and may be disabled 2F00 50 ATA-reserved 0000 51 PIO data-transfer cycle timing mode 0200 52 Retired 0200 53 Words 54–58, 64–70 and 88 are valid 0007 54 Number of current logical cylinders xxxx 55 Number of current logical heads xxxx 56 Number of current logical sectors per logical track xxxx 57–58 Current capacity in sectors xxxx 59 Number of sectors transferred during a Read Multiple or Write Multiple
command
xxxx
H H H H H
H
H
H H H H
H H H
H
H H H H H H
24
NL35.2 Series SATA Product Manual, Rev. A
Word Description Value
60–61 Total number of user-addressable LBA sectors available
0FFFFFFFh* (see Section 2.1 for related information) *Note: The maximum value allowed in this field is: 0FFFFFFFh
(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137 Gbytes will have 0FFFFFFFh in this field and the actual number of user­addressable LBAs specified in words 100-103. This is required for drives that support the 48-bit addressing feature.
62 Retired 0000 63 Multiword DMA active and modes supported (see note following this
xx07 table)
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003 65 Minimum multiword DMA transfer cycle time per word (120 nsec) 0078 66 Recommended multiword DMA transfer cycle time per word (120 nsec) 0078 67 Minimum PIO cycle time without IORDY flow control (240 nsec) 00F0 68 Minimum PIO cycle time with IORDY flow control (120 nsec)
0078
69–74 ATA-reserved 0000 75 Queue depth 0000 76 Serial ATA capabilities xxxx 77 Reserved for future Serial ATA definition xxxx 78 Serial ATA features supported xxxx 79 Serial ATA features enabled xxxx 80 Major version number 003E 81 Minor version number 0000 82 Command sets supported 364B 83 Command sets supported 7C03 84 Command sets support extension 4003 85 Command sets enabled 30xx 86 Command sets enabled 0001 87 Command sets enable extension 4000 88 Ultra DMA support and current mode (see note following this table) xx3F 89 Security erase time 0000 90 Enhanced security erase time 0000 92 Master password revision code FFFE 93 Hardware reset value
xxxx
(see description following this table)
H
H
H H H H
H H
H H H H H
H
H
H H
H
H
H
H
H
H
H
H
H
95–99 ATA-reserved 0000 100–
103
Total number of user-addressable LBA sectors available (see Section 2.1 for related information). These words are required for drives that support the 48-bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.
104–
ATA-reserved 0000
127
H
ST3400833NS = 781,422,768 ST3400633NS = 781,422,768 ST3250824NS = 488,397,168 ST3250624NS = 488,397,168
H
NL35.2 Series SATA Product Manual, Rev. A
25
Word Description Value
128 Securit y sta tu s 0001 129–
Seagate-reserved xxxx
159 160–
ATA-reserved 0000
254 255 Integrity word xxA5
H
H
H
H
Note. Advanced Power Management (APM) and Automatic Acoustic Management (AAM) features are not supported Note. See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data.
Description (if bit is set to 1)
Bit Word 63
0 Multiword DMA mode 0 is supported. 1 Multiword DMA mode 1 is supported. 2 Multiword DMA mode 2 is supported. 8 Multiword DMA mode 0 is currently active. 9 Multiword DMA mode 1 is currently active. 10 Multiword DMA mode 2 is currently active.
Bit Word 88
0 Ultra DMA mode 0 is supported. 1 Ultra DMA mode 1 is supported. 2 Ultra DMA mode 2 is supported. 3 Ultra DMA mode 3 is supported. 4 Ultra DMA mode 4 is supported. 5 Ultra DMA mode 5 is supported. 6 Ultra DMA mode 6 is supported. 8 Ultra DMA mode 0 is currently active. 9 Ultra DMA mode 1 is currently active. 10 Ultra DMA mode 2 is currently active. 11 Ultra DMA mode 3 is currently active. 12 Ultra DMA mode 4 is currently active. 13 Ultra DMA mode 5 is currently active. 14 Ultra DMA mode 6 is currently active.
26
NL35.2 Series SATA Product Manual, Rev. A

4.3.2 Set Features command

This command con trols the implement ation of var ious features that the dr iv e sup port s. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an inter­rupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as follows:
T a ble 7: Set Feat ur es comman d value s
02 03
10 55 82 90 AA F1
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values: 00HSet PIO mode to default (PIO mode 2). 01HSet PIO mode to default and disable IORDY (PIO mode 2). 08HPIO mode 0 09HPIO mode 1 0AHPIO mode 2 0BHPIO mode 3 0CHPIO mode 4 (default) 20HMultiword DMA mode 0 21HMultiword DMA mode 1 22HMultiword DMA mode 2 40HUltra DMA mode 0 41HUltra DMA mode 1 42HUltra DMA mode 2 43HUltra DMA mode 3 44HUltra DMA mode 4 45HUltra DMA mode 5 46HUltra DMA mode 6 Enable use of SATA features
H
Disable read look-ahead (read cache) feature.
H
Disable write cache
H
Disable use of SATA features
H
Enable read look-ahead (read cache) feature (default).
H
Report full capacity available
H
Note. At power-on, or after a hardware or software reset, the default values of the features are as indi-
cated above.
NL35.2 Series SATA Product Manual, Rev. A
27

4.3.3 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disc drives. When S.M.A.R.T. is enabled, the drive moni­tors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that elimi­nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at: http://seatools.seagate.com.
You must have a recent BIOS or sof twar e p ackage tha t suppor t s S.M .A.R.T. to use this S.M.A.R.T. commands. The table below shows the S.M.A.R.T. command codes that the drive uses.
T a ble 8: S.M.A. R. T. commands
Code in features register S.M.A.R.T. command
D0 D2 D3 D4 D5 D6 D8 D9 DA
H H H H H H H H
H
S.M.A.R.T. Read Data S.M.A.R.T. Enable/Disable Attribute Autosave S.M.A.R.T. Save Attribute Values S.M.A.R.T. Execute Off-line Immediate (runs DST) S.M.A.R.T. Read Log Sector S.M.A.R.T. Write Log Sector S.M.A.R.T. Enable Operations S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status
Note. If an appropriate code is not written to the Features Register, the command is aborted and 0x 04
(abort) is written to the Error register.
4.3.3.1 S.M.A.R.T. Command Transport (SCT)
NL35.2 Series Serial ATA drives implement SCT technologies to enable the drive to perform in a nearline stor­age environment.
The command transport uses log sectors to pass-through commands, to inquire about status, and to control data flow. For detailed information about SCT, refer to the T13 working draft 1701DT-N, Rev. 5 (or later). T13 working draft publications are available in PDF form at the following URL:
http://www.t13.org/docs2005/DT1701r5-SCT.pdf Or, for the latest list of downloadable working drafts, go to the following URL and download the latest revision: http://www.t13.org/docs2005/
28
NL35.2 Series SATA Product Manual, Rev. A
NL35.2 Series SATA Product Manual, Rev. A
29

5.0 Seagate Technology support services

Internet
For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.
Presales Support:
Presales@Seagate.com
T e chn i cal Supp or t:
DiscSupport@Seagate.com
Warranty Support:
http://www.seagate.com/support/service/index.html
mySeagate
my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customiz e d communi cation s that ar e not ava ila ble on the web. The s e communi catio ns cont ai n product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.
Technical Support
Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.
SeaTDD(+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.
30
NL35.2 Series SATA Product Manual, Rev. A
Customer Service Operations
Warranty Service
Seagate offer s worldwi de custom er supp ort for Seagate pro duct s . Seagate distr i butors, OEM s and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty­related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.
Data Recove ry Service s
Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx
Authorized Service Centers
Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.
USA/Canada/Latin America support services
For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.
Global Customer Support
Presales, Technical, and Warranty Support Call Center Toll-free Direct dial
USA, Canada, and Mexico 1-800-SEAGATE +1-405-324-4700
Data Recovery Services Call Center Toll-free Direct dial FAX
USA, Canada, 1-800-475-01435 +1-905-474-2162 1-800-475-0158 and Mexico +1-905-474-2459
Europe, the Middle East and Africa Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.
Asia/Pacific Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.
NL35.2 Series SATA Product Manual, Rev. A
31
Index
A
ACA 12 acceleration 10 acoustics 10 Active 8 Active mode 8 actuator arm 5 AFR 11 Agency certification 12 altitude 9 Ambient temperature 9 ambient temperature 4, 5 Annualized Failure Rate 11 Areal density 4 ATA commands 21 Australia/New Zealand Standard AS/NZS3548 1995
12
Australian Communication Authority (ACA) 12 Australian C-Tick 12 Average latency 4 Average seek time 4
B
buffer 4 Bytes per sector 3
Device Configuration Identify 21 Device Configuration Restore 21 Device Configuration Set 21 Device Reset 21 dimensions 17 disc surface 5 Download Microcode 21
E
Electrical fast transient 11 Electromagnetic compatibility 12 Electromagnetic Compatibility (EMC) 12 Electromagnetic Compatibility control Regulation 12 Electromagnetic Co mpati b ility Directive (8 9/336/EEC)
12
Electromagnetic immunity 11 Electrostatic discharge 11 electrostatic discharge (ESD) 15 EN 55022, Class B 12 EN 55024 12 EN 60950 12 Environmental specifications 9 EPRML 4 error-correction algorithms 1 errors 11 ESD 15 EU 12 European Union (EU) requirements 12 Execute Device Diagnostics 21
C
cables and connectors 16 Cache 4 capacity 3 case temperature 9 CE mark 12 certification 12 Check Power Mode 21 Class B computing device 12 compatibility 12 Conducted noise 7 Conducted RF immunity 11 Configuring the drive 15 connectors 16 Corrosive environmen t 14 CSA C22.2 (950) 12 cycles 11 Cylinders 3
D
data-transfer rates 1 DC power 5 Default logical geometry 3 Device Configuration Freeze Lock 21
F
FCC verification 12 features 1 Federal Communications Commission 12 Flush Cache 21 Flush Cache Extended 21 Format Track 21 Formatted capacity 3
G
Gbytes 3 geometry 3 Gs 10 Guaranteed sectors 3 guaranteed sectors 3
H
Handling precautions 15 heads 3 humidity 9
I
I/O data-transfer rate 4
32
NL35.2 Series SATA Product Manual, Rev. A
Identify Device 21 Identify Device command 23 Idle 8, 21 Idle Immediate 21 Idle mode 5, 8 IEC950 12 Information Technology Equipment (ITE) 12 Initialize Device Parameters 21 Input noise ripple 7 input voltage 5 Interface 4 interface 19 Interleave 4 Internal data-transfer rate 4 is 4 ISO document 7779 10 ITE 12
K
Korea Ministry of Information and Communication
(MIC) 12
Korean RRL 12
L
latency 4 latency time 5 LBA mode 3 logical geometry 3
M
maintenance 11 master/slave 2 maximum tempe rature 9 MIC 12 mounting 17 mounting screws 9 mounting the drive 15
N
noise 7 nominal power 4 Nonoperating shock 9 Nonoperating vibration 10 Nonrecoverable read errors 11
O
Operating power 5 Operating shock 9 Operating vibration 10
P
Physical characteristics 4
point-to-point 2, 16 Power consumption 5 power consumption 5 Power dissipation 6 Power modes 8 Power specifications 5 Power-management modes 8 Power-on to Ready 5 precautions 15 printed circuit board 15 programmable power management 8
R
Radiated RF immunity 11 Radio and television interference 13 radio frequency (RF) 11 random seeks 5 Read Buffer 21 Read DMA 21 Read DMA Extended 21 Read DMA without Retries 21 read errors 11 Read Log Ext 21 Read Multiple 21 Read Multiple Extended 21 Read Native Max Address 21 Read Native Max Address Extended 21 Read Sectors 21 Read Sectors Extended 21 Read Sectors Without Retries 21 Read Verify Sectors 21 Read Verify Sectors Extended 21 Read Verify Sectors Without Retries 21 read/write actuator arm 5 Read/write heads 3 Read/write power 5 Ready to spindle stop 5 Recalibrate 21 Recording density 4 Recording method 4 Recording technology 4 relative humidity 9 Reliability 11 RF 11 RMS read/write current 7 RoHS 13 RRL 12
S
S.M.A.R.T. Disable Operations 22 S.M.A.R.T. Enable/Disable Autosave 22 S.M.A.R.T. Enagle Operations 22 S.M.A.R.T. Execute Offline 22 S.M.A.R.T. implementation 21
NL35.2 Series SATA Product Manual, Rev. A
33
S.M.A.R.T. Read Attribute Thresholds 22 S.M.A.R.T. Read Data 22 S.M.A.R.T. Read Log Sector 22 S.M.A.R.T. Return Status 22 S.M.A.R.T. Sav e Attribute Value s 22 S.M.A.R.T. Write Log sector 22 Safety certification 12 SATA 4, 19 screws 9 sector 3 sectors 3 Sectors per track 3 Security Disable Password 21 Security Erase Prepare 21 Security Erase Unit 22 Security Freeze 22 Security Set Password 22 Security Unlock 22 Seek 22 seek mode 5 Seek mode power 5 Seek time 4 Seeking 6 Serial ATA 4 Serial ATA (SATA) interface 19 serial ATA ports 2 Servo electronics 5 servo electronics 5 Set Features 22 Set Max Address 22 Set Max Address Extended 22 Set Multiple Mode 22 Shock 9 single-track seeks 4 Sleep 6, 8, 22 Sleep mode 8 Spindle speed 4 spindle stop 5 Spinup 6 Spinup power 5 Standby 6, 8, 22 Standby Immediate 22 Standby mode 5, 8 standby timer 8 Standby to Ready 5 Start/stop times 5 start-stop cycles 11 static-discharge 15 support services 29 Surge immunity 11
timer 8 timers 8 Track density 4 Track-to-track 4 Track-to-track seek time 4 Tunneling Magnetoresistive (TMR) heads 1 TUV North America 12
U
UL 1950 12
V
Vibration 10 voltage 5 Voltage dips, interrupts 11 Voltage tolerance 7
W
wet bulb temperature 9 Write Buffer 22 Write DMA 22 Write DMA Extended 22 Write DMA FUA Extended 22 Write DMA Without Retries 22 Write Log Extended 22 Write Multiple 22 Write Multiple Extended 22 Write Multiple FUA Extended 22 Write Sectors 22 Write Sectors Extended 22 Write Sectors Without Retries 22
T
technical support services 29 temperature 4, 9 temperature gradient 9
34
NL35.2 Series SATA Product Manual, Rev. A
Seagate Technology LLC
920 Disc Drive, Scotts Valley, California 95066-4544, USA
Publication Number: 100409437, Rev. A, Printed in USA
Loading...