in the United States and/or other countries. DB35 Series, SeaTools and SeaTDD are either trademarks or
registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States
and/or other countries. All othe r trademarks or register ed trademarks are the p roperty of their respectiv e
owners.
One gigabyte, or GB, equals one billion bytes when referring to hard drive capacity. Accessible capacity
may vary depending on operating environment and formatting. Quantitative usage examples for various
applications are for illustrative purposes. Actual quantities will vary based on various factors, including file
size, file format, features and application software. Seagate reserves the right to change, without notice,
product offerings or specifications.
This manual describes the functional, mechanical and interface specifications for the following Seagate® DB35
Series 7200.2 model drives:
• ST3500841ACE
• ST3400833ACE
• ST3300822ACE
• ST3250824ACE
• ST3200827ACE
• ST3160212ACE
• ST3120213ACE
• ST3802110ACE
These drives provide the following key features:
• Minimal acoustics for consumer storage usage profile.
• Bedroom quiet performance.
• Optimized power for consumer storage devices.
• Spinup current limited to a maximum of 2 amps.
• 7,200-RPM spindle speed
• 8-Mbyte buffer: ST3500841ACE, ST3400833ACE, ST3300822ACE, ST3250824ACE, and ST3200827ACE.
• 2-Mbyte buffer: ST3160212ACE, ST3120213ACE, and ST3802110ACE.
• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.
• Tunneling Giant magnetoresistive (TGMR) recording heads and EPRML technology, which provide the
drives with increased areal density.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Full-track multiple-sector transfer capability without local processor intervention.
• 350 Gs nonoperating shock.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Support for Read Multiple and Write Multiple commands.
• Support for autodetection of master/slave drives that use cable select (CSEL).
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• The 3D Defense System™, which includes Drive Defense, Data Defense, and Diagnostic Defense, offers
the industry’s most comprehensive protection for disc drives.
DB35 Series 7200.2 Product Manual, Rev. C1
2DB35 Series 7200.2 Product Manual, Rev. C
2.0Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the
following models:
The specifications listed in this table are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.
DB35 Series 7200.2 Product Manual, Rev. C3
Table 1: Drive specifications for 500 and 400 Gbyte models
To determine the warranty for a specific drive, use a web browser to access
the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked to
provide the drive serial number, model number (or part number) and country
of purchase. The system will display the warranty information for your drive.
2.59 (typical)
2.75 (max)
2.75 (typical)
2.90 (max)
2.61 (typical)
2.75 (max)
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may incr ease acoustic and
power to operational levels.
DB35 Series 7200.2 Product Manual, Rev. C5
Table 2: Drive specifications for 300, 250, and 200 Gbyte models
To determine the warranty for a specific drive, use a web browser to access
the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked to
provide the drive serial number, model number (or part number) and country
of purchase. The system will display the warranty information for your drive.
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may incr ease acoustic and
power to operational levels.
DB35 Series 7200.2 Product Manual, Rev. C7
Table 3: Drive specifications for 160, 120, and 80 Gbyte models
To determine the warranty for a specific drive, use a web browser to
access the following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked
to provide the drive serial number, model number (or part number) and
country of purchase. The system will display the warranty information for
your drive.
2.46 (typical
2.65 (max)
2.57 (typical
2.64 (max)
2.50 (typical
2.57 (max)
2.43 (typical
2.51 (max)
2.61 (typical)
2.63 (max)
2.45 (typical)
2.51 (max)
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may incr ease acoustic and
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
capacity*
Guaranteed
sectors Bytes per sector
2.2.1LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.
See Section 4.1.2, "Identify Device command" (words 60-61 and 100-103) for additional information about 48bit addressing support of drives with capacities over 137 Gbytes.
2.3Default logical geometry
CylindersRead/write headsS ectors per track
16,3831663
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.
2.4Recording and interface technology
InterfaceATA
Recording method16/17 EPRML
Recording density KBPI (kbits/inch max)
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true s tatistical random average of at le ast 5,000 measurements of se eks between
random tracks, less overhead.
Typical seek times (msec)Read Write
Track-to-track0.81.0
Average1820
Average latency:4.164.16
Note. These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,
regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.
2.7Start/stop times
Power-on to Ready (sec)16
Standby to Ready (sec)16 (max)
Ready to spindle stop (sec)10 (max)
12DB35 Series 7200.2 Product Manual, Rev. C
2.8Power specifications
The drive receives DC power (+5V and +12V) through a four-pin standard drive power connector.
2.8.1Power consumption
Power requirements for the drives are listed in the table on page 13. Typical power measurements are based
on an average of drives tested, under nominal conditions, using +5.0V and +12.0V input volt age at 25° C a mbient temperature.
• Spinup power
Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.
• Seek mode
During seek mode, the read/write actuator arm moves towar d a specific position on the disc surface and do es
not execute a read or write operation. Servo electronics are active. Seek mode power represents the worstcase power consumption, using only random seeks with read or write latency time. This mode is not typical
and is provided for worst-case information.
• Operating power and current
Operating power is measured using a standard
• Idle mode power
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.
Consumer Storage Profile.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/
write electronics are in power-down mode.
Table 4: DC power requirements
Power dissipation (watts)Models
SpinupAll ——2.0 (peak)
IdleAll8.000.3530.519
500GB, 400GB9.20
Operating (Consumer Storage Profile)
Operating (PVR Storage Profile)
Seeking
StandbyAll0.800.1060.023
300GB, 250GB, 200GB,
160GB, 120GB and 80GB
500GB, 400GB, 300GB,
250GB and 200GB
160GB, 120GB and 80GB4.91
500GB, 400GB12.60
300GB, 250GB, 200GB,
160GB, 120GB and 80GB
Average
(watts, 25° C)
9.25
4.88
12.40
5V typ
amps
0.5870.520
0.390.41
0.6130.795
12V typ
amps
SleepAll0.800.1060.023
DB35 Series 7200.2 Product Manual, Rev. C13
2.8.1.1Typical current profile
Figure 1 Typical 5V startup and operation current profile
Figure 2 Typical 12V startup and operation current profile
2.8.2Conducted noise
Input noise ripple is measured at the host system powe r supply across an equivalent 80-ohm resistive load on
the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.
• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write
current.
2.8.3Voltage tolerance
Voltage tolerance (including noise):
5V ± 5%
12V ± 10%
14DB35 Series 7200.2 Product Manual, Rev. C
2.8.4Power-management modes
The drive provides programmable power management to provide greater energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes:
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disc
access is necessary.
• Standby mode
The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a
specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, thedrive buffer is enabled, the heads are parked and the spindle is at rest. The drive accepts all
commands and returns to Active mode any time disc access is necessary.
•Sleep mode
The drive enters Sleep mode after receiving a Slee p comma nd from the h ost. In Sleep mode, the drive buffer
is disabled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a
Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby
mode with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive
activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive
accepts all commands and returns to Active mode when disc access is necessary.
DB35 Series 7200.2 Product Manual, Rev. C15
2.9Environmental specifications
2.9.1Ambient temperature
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed
standard models. Recommended measurement locations are shown in See Figure 6 on page 27.
Above 1,000 feet (305 meters), the maximum temperature is derated linearly to 44°C (112°F) at 10,000 feet
(3,048 meters).
Operating:0° to 60°C (32° to 140°F)
Nonoperating:–40° to 70°C (–40° to 158°F)
2.9.2Temperature gradient
Operating:20°C per hour (68°F per hour max), without condensation
Nonoperating:30°C per hour (86°F per hour max)
2.9.3Humidity
2.9.3.1Relative humidity
69°C (156°F) within the operating ambient conditions for
Operating:5% to 90% noncondensing (30% per hour max)
Nonoperating:5% to 95% noncondensing (30% per hour max)
Operating:–60.96 m to 3,048 m (–200 ft. to 10,000+ ft.)
Nonoperating:–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)
2.9.5Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.9.5.1Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 63 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more
than two times per second.
16DB35 Series 7200.2 Product Manual, Rev. C
2.9.5.2Nonoperating shock
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 300 Gs for 500, 400, and 300 GB drives and 350 Gs
for 250, 200, 160, ad 80 GB drives, based on a nonrepetitive half-sine shock pulse of 2 msec duration.
2.9.6Vibration
All vibration specifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.9.6.1Operating vibration
The following table lists the maximum vibration levels that the drive may experience while meeting the performance standards specified in this document.
The following table lists the maximum nonoperating vibration that the drive may experience without incurring
physical damage or degradation in performance when subsequently put into operation.
Drive acoustics are measured as ov erall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note. For seek mode tests, the drive is placed in seek mod e only. The number of seeks per second is defined
by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Drive acoustics, sound power
IdleOperational, CE seeksOperational, PVR (Personal Video Recorder) seeks
2.46 bels (typ)
2.65 bels (max)
2.57 bels (typ)
2.64 bels (max)
2.50 bels (typ)
2.57 bels (max)
DB35 Series 7200.2 Product Manual, Rev. C17
2.11Electromagnetic immunity
When properly installed in a representative host syst em, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the follo wing table:
Table 5: Radio frequency environments
TestDescription
Electrostatic dischargeContact, HCP, VCP: ± 4
± 8 kV
Radiated RF immunity80 to 1,000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse
modulation @ 200 Hz
Electrical fast transient± 1 kV on AC mains, ± 0.5 kV on
(at nominal voltage and temperature, with 60 cycles per hour and a 50% duty cycle)
18DB35 Series 7200.2 Product Manual, Rev. C
2.13Agency certification
2.13.1Safety certification
The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.
2.13.2Electromagnetic compatibility
Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.
Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-us er systems. Although CE-marked Seagate drives comply
with the directives when used in the test systems, we cannot guarantee that all systems will comply with the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators
should confirm EMC compliance and provide CE marking for their products.
Korean RRL
If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic
Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information
and Communication Republic of Korea.
These drives have been tested and comply with the Electromagnetic Interfer ence /Electroma gnetic Susce ptibility (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recognized lab.
• Manufacturer/nationality: Singap or e an d China
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication Authority (ACA).
DB35 Series 7200.2 Product Manual, Rev. C19
2.13.3FCC verification
These drives are intended to be contained solely with in a pe rsonal com puter or simila r enclosur e ( not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually marketed to the customer. As a subassembly, no Federal Communications Commission verification or certification
of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is
likely to result in interference to radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance w ith the manufacturer ’s instructions, may cause interference to radio
and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interference to radio o r television, which can be determined by turning the equipment on and off,
you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlet s.
If necessary, you should consult your dealer or an experienced radio/television technician for additional suggestions. You may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication number 004-000-00345-4.
2.14Environmental protection
Seagate designs its products to meet environmental protection requirements worldwide, including regulations
restricting certain chemical substances.
2.14.1European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical
substances, including Lead (Pb), in electronic products effective July 2006. Although amendments to the
Euro-pean Union’s Restriction of Hazard ou s Sub stances (RoHS) Directive have not been finalize d , t o t he b e st
of our knowledge the disc drives documented in this publication will comply with the final RoHS Directive
require-ments.
A number of parts and materials in Seag ate products are procured from external suppliers. We rely on the
rep-resentations of our suppliers regard ing the presen ce of RoHS substances in these parts and materials. Our
supplier contracts require compliance with our ch emical substance restrictions, and our suppliers document
their compliance with our requirements by providing material conten t declarations for all p arts and materials for
the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion
of any RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws
and regulations which restrict chemical content in electronic products. These systems include standard
operat-ing procedures that ensure that restricted substances are not utilized in our manufacturing operations,
labora-tory analytical validation testing, and an internal auditing process to ensure that all standard operating
procedures are complied with.
20DB35 Series 7200.2 Product Manual, Rev. C
2.15Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to
light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment. Users
should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver,
copper, nickel and gold films used in Seagate product s are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components
should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or
exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any
electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
DB35 Series 7200.2 Product Manual, Rev. C21
22DB35 Series 7200.2 Product Manual, Rev. C
3.0Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1Handling and static discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation.
• Before handling the drive, put on a grounded wrist strap, or ground yo urse lf fr eq uently by tou ch ing the metal
chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the
entire installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labe ls from the dr ive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are
used to seal out dirt and contamination.
DB35 Series 7200.2 Product Manual, Rev. C23
3.2Breather filter hole precautions
This section contains information regarding the precautions which should be taken regarding the breather filter
hole in Seagate hard disc drives. Proper precautions should be taken to ensure full functionality and prevent
possible damage to the drive.
Breather hole
Do not cover or seal
this hole.
Figure 3 Breather filter hol e lo ca tion
Caution: Do not cover, seal, or insert any object into this hole.
This hole has two purposes:
• To allow condensation inside the hard disc to escape
• To allow air pressure inside the hard disc to equalize with ambient pressure
Note.If this hole is covered, sealed, or penetrated by any object, drive reliability may be compromised
and could lead to permanent damage—doing so voids the warranty.
24DB35 Series 7200.2 Product Manual, Rev. C
3.3Jumper settings
3.3.1Master/slave configuration
The options jumper block shown in Figure 4 is used to configure the drive for operation. It is the 8-pin dual
header between the interface connector and the power connector. Use the following settings to configure the
drive as a master or a slave.
Master or single drive. The drive is configured at the factory for a master or single-drive operation with a
jumper set on pins 7 and 8.
Drive as slave. Remove all jumpers.
Drive as master with a non-ATA-compatible slave.
Use this jumper setting only if the drive does not work as a master with no jumpers installed.
Options jumper block
Master or single drive
Drive is slave
Master with non ATAcompatible slave
Cable select
Limit drive capacity
to 32 Gbytes
1753
684
2
Figure 4 Master/slave jumper settings
Circuit Board
3.3.2Cable-select option
Computers that use cable select determine the master and slave drives by selecting or deselecting pin 28,
CSEL, on the interface bus. Master and slave drives are determined by their physical position on the cable. To
enable cable select, set a jumper on pins 5 and 6 as shown in Figure 4. Refer to your computer manual to
determine whether your computer supports this option.
3.3.3Alternate capacity jumper
Some older computers may “hang” at startup if their BIOS detects a disc drive with a capacity greater than 32
Gbytes. This limits the drive’s capacity to 32 Gbytes when the alternate capacity jumper is used. To access the
full capacity of the drive, you can:
• Update the BIOS
• Use third-party software such as DiscWizard
™
or Disk Manager
• Use a third-party host adapter
For drives with capacities greater than 32 Gbytes, the alternate capacity jumper changes the total available
LBA sectors to 32 Gbytes to solve issues with some BIOS during power on. The ATA Set Features subcommand “F1
Report Full Capacity Available” causes Identify Data words 60 and 61 to report the full capacity.
H
See Section 4.1.3 on page 36 for more details on the Set Features command.
DB35 Series 7200.2 Product Manual, Rev. C25
Windows XP, Windows Me, Windows 98 or newer versions are needed to support drives with capacities
greater than 32 Gbytes.
3.3.4Ultra ATA/100 ca b le
An 80-conductor 40-pin cable is required to run Ultr a DM A mode 3, mode 4 and mode 5. This ca ble uses evennumbered conductors connected to the ground pins to improve signal integrity.
Note. If you are using a 40-pin, 80-conductor
cable, attach the blue connector to the
Master
Slave
Pin 1
Computer
Motherboard
motherboard, the black connector to the
master drive, and the gray connector
to the slave.
Figure 5 Ultra ATA cable connectors
Note.The drive supports both host and drive cable dete ction. The host d etect s the 80-cond uctor cabl e by
sampling pin 34, CBLID–, on the interface bus. The drive detects the 80-conductor cable by sensing a capacitor at the host side through the CBLID– signal. The result is reported in a Fast Rise
Detected bit (bit 13 of word 93 in the Identify drive parameter block).
3.4Drive mounting
You can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the
bottom-mounting holes. See Figure 6 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only 6-32 UNC mounting screws.
• Do not overtighten the mounting screws (maximum torque: 6 inch-lb.).
• Do not use a drive interface cable that is more than 18 inches long.
Figure 6 Mounting dimensions—top, sid e an d en d view
DB35 Series 7200.2 Product Manual, Rev. C27
28DB35 Series 7200.2 Product Manual, Rev. C
4.0ATA interface
These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports
ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–5. The
drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.
You can use a daisy-chain cable to connect two drives to a single AT host bus. For detailed information about
the ATA interface, refer to the draft of AT Attachment with Packet Interface Extension (ATA/ATAPI-7), NCITST13 1410D, subsequently referred to as the Draft ATA-7 Standard.
4.1ATA interface signals and connector pins
Figure 7 summarizes the signals on the AT A interface con nector that th e drive support s. For a d eta iled description of these signals, refer to the Draft ATA-7 Standard.
Drive pin #
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Pins 28, 34 and 39 are used for master-slave communication (details shown below).
The following table lists ATA-standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Draft ATA-7 Standard. See “S.M.A.R.T. commands” on page 37 for details and sub-
commands used in the S.M.A.R.T. implementation.
Write Sectors Without Retries31
Write Sectors Extended34
H
H
32DB35 Series 7200.2 Product Manual, Rev. C
4.1.2Identify Device command
The Identify Device command (command code EC
) transfers information about the drive to the host following
H
power up. The data is organized as a single 512-byte block of data, whose contents are shown in the Table 6
on page 30. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or
vary with the state of the drive. See Section 2.0 on page 3 for default parameter settings.
The following commands contain drive-specific features that ma y not be included in the Draf t A T A-7 S tandard.
WordDescriptionValue
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
0
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
1Number of logical cylinders16,383
2ATA-reserved0000
3Number of logical heads16
4Retired0000
5Retired0000
6Number of logical sectors per logical track: 63003F
7–9Retired0000
10–19Serial number: (20 ASCII characters, 0000H = none)ASCII
0C5A
H
H
H
H
H
H
20Retired0000
21Retired0400
22Obsolete0000
23–26Firmware revision (8 ASCII character string, padded with blanks to
x.xx
end of string)
27–46Drive model number
(40 ASCII characters, padded with blanks to end of string)
47(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write
8010
multiple (16)
48Reserved0000
49Standard Standby timer, IORDY supported and may be disabled2F00
50ATA-reserved0000
51PIO data-transfer cycle timing mode0200
52Retired0200
53Words 54–58, 64–70 and 88 are valid0007
54Number of current logical cylinders xxxx
55Number of current logical heads xxxx
H
H
H
H
H
H
H
H
H
H
H
H
DB35 Series 7200.2 Product Manual, Rev. C33
WordDescriptionValue
56Number of current logical sectors per logical trackxxxx
57–58Current capacity in sectorsxxxx
59Number of sectors transferred during a Read Multiple or Write Multi-
xxxx
ple command
60–61Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh
(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137
Gbytes will have 0FFFFFFFh in this field and the actual number of
user-addressable LBAs specified in words 100-103. This is required
for drives that support the 48-bit addressing feature.
ST3802110ACE = 950F8B0h*
62Retired0000
63Multiword DMA active and modes supported
xx07
(see note following this table)
64Advanced PIO modes supported (modes 3 and 4 supported)0003
65Minimum multiword DMA transfer cycle time per word (120 nsec)0078
66Recommended multiword DMA transfer cycle time per word (120
0078
nsec)
67Minimum PIO cycle time without IORDY flow control (240 nsec)00F0
68Minimum PIO cycle time with IORDY flow control (120 nsec) 0078
69–74ATA-reserved0000
75Queue depth0000
76–79SATA-reservedxxxx
80Major version number007E
81Minor version number0000
82Command sets supported346B
83Command sets supported7D01
84Command sets support extension4003
85Command sets enabled34xx
86Command sets enabled3xxx
87Command sets enable extension4003
88Ultra DMA support and current mode
xx3F
(see note following this table)
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
89Security erase time0000
90Enhanced security erase time0000
92Master password revision codeFFFE
93Hardware reset value (see description following this table)xxxx
95–99ATA-reserved0000
H
H
H
H
H
34DB35 Series 7200.2 Product Manual, Rev. C
WordDescriptionValue
100–103Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
These words are required for drives that support the 48-bit addressing
Note.Advanced Power Management (APM) and Automatic Acoustic Management (AAM) features are not supported
Note.See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data:
Description (if bit is set to 1)
BitWord 63
0Multiword DMA mode 0 is supported.
1Multiword DMA mode 1 is supported.
2Multiword DMA mode 2 is supported.
8Multiword DMA mode 0 is currently active.
9Multiword DMA mode 1 is currently active.
10Multiword DMA mode 2 is currently active.
BitWord 88
0Ultra DMA mode 0 is supported.
1Ultra DMA mode 1 is supported.
2Ultra DMA mode 2 is supported.
3Ultra DMA mode 3 is supported.
4Ultra DMA mode 4 is supported.
8Ultra DMA mode 0 is currently active.
9Ultra DMA mode 1 is currently active.
10Ultra DMA mode 2 is currently active.
11Ultra DMA mode 3 is currently active.
12Ultra DMA mode 4 is currently active.
13Ultra DMA mode 5 is currently active.
This command controls the implementation of various featur es that the drive su pport s. When the drive receives
this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the
Features register are defined as follows:
02
03
55
82
AA
F1
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values:
00
01
08
09
Set PIO mode to default (PIO mode 2).
H
Set PIO mode to default and disable IORDY (PIO mode 2).
Note.At power-on, or after a hardware or software reset, the default values of the features are as indi-
cated above.
36DB35 Series 7200.2 Product Manual, Rev. C
4.1.4S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disc drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines
that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable.
S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T.
commands and implementation, see the Draft ATA-7 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4
) that elimi-
H
nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
http://seatools.sea
gate.com.
This drive is shipped with S.M.A.R.T. features disabled. Yo u must have a recent BIOS or sof tware p ackage that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the
drive uses.
gate.com/support/email/email_presales.html or Presales@Seagate.com
gate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applicat ions, personalized conten t and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, passwordprotected Web interface—anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You
may register for customized communications that are not availab le on the web. These commu nications cont ain
product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.sea
gate.com, any time, from anywhere in the world.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as product availability and compatibility.
Technical Support
Seagate technical support is available to assist you online at support.seagate.com or through one of our call
centers. Have your system configuration information and your “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.
Customer Service Operations
Warranty Service
Seagate offers worldwide customer support for Seag ate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warrantyrelated issues. Resellers or end users of drive products should contact their place of purchase or one of the
Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number available.
DB35 Series 7200.2 Product Manual, Rev. C39
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Services labs are currently located in North America. To speak with a case management representative, call
1-800-475-0143. Additional information, including an online request form and data loss prevention resources,
is available at www.datarecovery.sea
gate.com.
Authorized Service Centers
In some locations outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America support services
Seagate Service Centers
Presales Support
Call centerToll-freeDirect dialFAX
Americas1-877-271-3285
1
+1-405-324-4730
1
+1-405-324-4704
Technical Support
Call centerToll-freeDirect dialFAX
Americas1-800-SEAGATE
2
+1-405-324-4700
2
+1-405-324-3339
Customer Service Operations
Warranty Service
Call centerToll-freeDirect dialFAX / E-mail
USA, Canada, Mexico and 1-800-468-3472
Latin America
Brazil
Jabil Industrial Do Brasil—+55-11-4191-4761+55-11-4191-5084
4
LTDA
3
—+1-956-664-4725
SeagateRMA.br@jabil.com
Data Recovery Services
Call centerToll-freeDirect dialFAX
USA, Canada, 1-800-475-01435+1-905-474-21621-800-475-0158
and Mexico+1-905-474-2459
1
Hours of operation are 8:00 A.M. to 7:00 P.M., Monday through Friday (Central time).
2
Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).
3
Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).
4
Authorized Service Center
5
Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).
40DB35 Series 7200.2 Product Manual, Rev. C
European support services
For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your specific location. If your location is not listed here, dial our presales and technical support call center at +1-405324-4714 from 8:00
The presales and technical support call center is located in Oklahoma City, USA.
For European warranty service, dial the toll-free number for your specific location. If your location is not listed
here, dial our European CSO warranty center at +31-20-316-7222 from 8:30
time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.
A.M. to 1 1:45 A.M. an d 1:00 P.M. to 5:00 P.M. (Centr al Eu ro pe time) Mon day throu gh Frid ay.
A.M. to 5:00 P.M. (Central Europe
Seagate Service Centers
Toll-free support numbers
Call centerPresales and Technical SupportWarranty Service
For presales and technical support in Africa and the Middle East, dial our presales and technical support call
center at +1-405-324-4714 from 8:00
day through Friday. The presales and technical support call center is located in Oklahoma City, USA.
For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-3167222 from 8:30
3513. The CSO warranty center is located in Amsterdam, The Netherlands.
A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653-
A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon-
DB35 Series 7200.2 Product Manual, Rev. C41
Asia/Pacific support services
For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/
Pacific toll-free numbers are available from 6:00
ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our technical support locations.
A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-
Warranty service is available fr om 9:00
is available from 10:00
A.M. to 7:00 P.M., April through October, and from 11:00 A.M. to 8:00 P.M. November
A.M. to 5:00 P.M., Monday through Friday. Warranty service for Australia
through March (Australian Eastern time) Monday through Friday.
Seagate Service Centers
Call centerToll-freeDirect dialFAX
Australia1800-14-7201——
China (Mandarin)
Hong Kong800-90-0474——
Hong Kong (Cantonese)
2, 4
India
Indonesia001-803-1-003-2165——
3, 4
Japan
3, 4
Korea
1, 4
800-810-9668+86-10-6225-5336—
1, 4
001-800-0830-1730——
1-800-180-1104——
0034 800 400 554——
007 98 8521 7635——
Malaysia1-800-80-2335——
New Zealand0800-443988——
Singapore800-1101-150—+65-6488-7525
Taiwan (Mandarin)
Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).
2
Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.
3
Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.
4
Authorized Service Center
42DB35 Series 7200.2 Product Manual, Rev. C
Publication feedback survey
We are interested in your comments and suggestions regarding this publication. Please take a few minutes to
participate in our survey at the following URL:
http://survey.seagate.com/survey/techpubs.nsf
Thank you for your time and comments.
DB35 Series 7200.2 Product Manual, Rev. C43
44DB35 Series 7200.2 Product Manual, Rev. C
Index
Numerics
3D Defense System 1
A
acoustics 17
Active mode
agency certification (regulatory)
alternate capacity jumper
altitude
ambient conditions
ambient temperature
areal density
ATA interface
ATA-standard commands
Australian C-Tick
autodetection
average seek time
B
BIOS 25
BPI
10
breather filter hole precautions
buffer
burst
1
C
cable 26
cable select
cable-select option
cache
case temperature
CE mark
certification
Check Power Mode
chemical substances
commands
compliance
conducted noise
conducted RF immunity
configuring the drive
connector pins
connectors
contact start-stop cycles
Corrosive environment
CSA C22.2 (950)
CSEL
C-Tick
current profile
cycles
Cylinders
15
25
16
3
12, 16
1, 10
29
30
19
1
12
11
1
25
1, 11
16
19
19
30
20
30
19
14
18
23
29
26
18
21
19
25
19
14
18
10
19
24
D
Data Defense 1
data-transfer rates
DC power
Default logical geometry
density
Device Configuration Freeze Lock
Device Configuration Identify
Device Configuration Restore
Device Configuration Set
Device Reset
Diagnostic Defense
diagnostic software
DiscWizard
Disk Manager
dissipation
Download Microcode
Drive Defense
drive diagnostics
drive monitoring
drive self-test
DST
13
10
25
13
37
1
10
30
30
30
30
30
1
1, 37
25
30
1
12
1
1, 37
E
electrical fast transient 18
electromagnetic compatibility
Electromagnetic Compatibility Directive
electromagnetic immunity
electrostatic discharge
EMC compliance
EN 60950
enclosures
Environmental protection
environmental specifications
EPRML
error-correction algorithms
errors
European Union
European Union Restriction of Hazardous Substanc-
Execute Device Diagnostics
19
1, 10
18
es
19
20
19
20
19
19
18
18
20
16
1
30
F
failure prediction 37
FCC verification
Features register
Flush Cache
Flush Cache Extended
Format Track
formatted capacity
frequency
operating 13
operating power and current
operating shock
operating vibration
orientation
16
17
26
13
P
physical characteristics 12
pins
29
PIO
29
power consumption
power dissipation
power management
power specifications
power-management modes
Power-on to Ready
precautions
preventive maintenance
programmable power management
26
13
13
15
13
15
12
18
15
J
jumper settings 25
K
Korean RRL 19
L
LBA mode 10
length
12
logical geometry
10
M
maintenance 18
master
master/slave
Master/slave configuration
maximum temperature
measurement locations
modes
monitoring
mounting the drive
25
1
16
16
29
1
23, 26
25
R
radiated RF immunity 18
radio and television interference
radio frequency
random track location
Read Buffer
Read DMA
Read DMA Extended
Read DMA without Retries
read errors
Read Log Ext
Read Multiple
Read Multiple Extended
Read Native Max Address
Read Native Max Address Extended
Read Sectors
Read Sectors Extended
Read Sectors Without Retries
Read Verify Sectors
Read Verify Sectors Extended
Read Verify Sectors Without Retries
Read/write heads
Recalibrate
recording and interface technology
recording density