Seagate ST3120020A,ST360012A,ST380022A,ST340012A,ST330012A Installation Manual

Interface
connector

Power
connector

Pin 1

U7 Family Installation Guide

ST3120020A, ST380022A, ST360012A, ST340012A, ST330012A

Publication number: 100240407, Rev. A

The Easiest Way to Install Your Drive

DiscWizard™ Starter Edition is an exclusive Seagate® Windows program that
can be used with your drive for easy installation. Download the software from
our Web site at

Run the DiscWizard diskette creator

www.seagate.com.

before

installing your drive for custom-

ized step-by-step instructions for your system.

To run DiscWizard:

Follow the instructions on the download page at www.seagate.com to create
a diskette and complete the installation.
If you cannot run DiscWizard, follow the instructions on this installation
sheet to install and configure your drive.

What You Need

• A Phillips screwdriver and four 6-32 UNC drive mounting screws

• A standard 40-pin ATA interface cable,

ATA 100 (max length: 18 inches)

or

an 80-conductor cable to run Ultra

• An unused drive power cable for your new drive

• A version of Windows with FAT32 file system for drives over 32 Gbytes

Ultra ATA/100 Requirements

The drive can be configured to support a default maximum transfer rate. This
drive can support transfer rates up to 100 Mbytes per second (UDMA 5) in
Ultra ATA/100 mode. Using a software utility, you can set the default transfer
rate to the best capability of your system. For your drive to run in this mode,
you need the following:

• A computer that supports UDMA mode 5

• A 40-pin, 80-conductor cable (available from your dealer)

• A software utility to confirm and activate Ultra ATA/100. Seagate provides

a utility called UATA100.exe. You can download the latest version from our
Web site at www.seagate.com.

• Windows XP, Windows Me, or Windows 98 operating system which

supports Ultra ATA 100

Handling Precautions

Disc drives are extremely fragile.
Keep the drive in the protective SeaShell™ container until you are

ready to install it. This minimizes handling damage.
The drive has a protective cover called SeaShield®. Do not remove this

permanent cover—it protects the drive from electrostatic discharge
(ESD) and minor impact damage.

Protect your drive from static discharge by wearing a grounded wrist
strap throughout the installation process.

Always handle the drive by the edges or frame.
Do not apply pressure or attach labels to the circuit board or the top of

the drive.

Setting the Jumpers

Refer to the jumper settings on your
drive label to configure the drive for your
system. Jumper settings can also be
accessed online from our Web site at
www.seagate.com.

Do not

drop or jar the drive.

Options jumper block

1753

684

2

Master or single drive

Drive is slave
Master with non ATA-

compatible slave
Cable select

Limits drive capacity
to 32 Gbytes

Circuit Board

• Master or single drive: The drive is shipped configured for a master or a

single drive with a jumper set on pins 7 and 8.

• Drive is slave: To configure the drive as a slave, or second drive on the

cable, remove all the jumpers.

• Master with non-ATA compatible slave: Use this setting if the slave

drive is not recognized. Configure the master drive with a jumper set on
pins 5 and 6 and pins 7 and 8 to enable this option.

• Cable-select option: Computers that use cable-select determine the

master and slave drives by selecting or deselecting pin 28, CSEL, on the
interface bus. To enable cable select, set a jumper on pins 5 and 6.

• Alternate capacity jumper: Drives with a 40-Gbyte capacity are limited

to 32 Gbytes. This jumper is used to provide a solution to specific legacy
BIOS problems. When using the alternate capacity jumper, Disk Manager
software is required to achieve the drive’s full capacity.

Attaching Cables and Mounting the Drive

1. Attach one end of the drive interface cable to the interface connector

on your computer’s motherboard (see your computer manual for
connector locations).

Note. If you are using a 40-pin 80-conductor

Master

Slave

Caution. Align pin 1 on the motherboard

!

connector with pin 1 on your drive connector.

Pin 1

cable, attach the
motherboard, the
master drive, and the

C

o

m

M

p

o

u

to the slave.

th

te

e

r

rb

o

a

rd

Pin 1 is marked by a stripe on one side
of the cable.

2. Attach the interface
connector and the power
connector to the drive.

Note. You can mount the
drive in any orientation,
however, the most common
orientation is with the circuit
board down.

3. Secure the drive in the computer using four 6-32 UNC mounting screws
in either the side-mounting or bottom-mounting holes. Insert the screws
no more than 0.20 inch (5.08 mm) into the bottom-mounting holes and no
more than 0.14 inch (3.55 mm) into the side-mounting holes.

Caution. Do not overtighten the screws or use metric screws. This

!

may damage the drive.

Configuring the BIOS

For your computer to recognize your new drive, configure your computer’s
BIOS as follows:

1. Run the system setup program.

2. Enable LBA mode and UDMA mode, if available.

3. Select the auto-detect option. If necessary, refer to the drive parameters

on your drive label to configure the drive for your system. BIOS settings
can also be accessed at www.seagate.com. To access the full capacity
of the drive, use LBA mode or use Disk Manager.

4. Save and exit the system setup program.

BIOS Settings
Drive Model Formatted Gbytes Total Sectors*

ST3120020A 120.0 240,067,800
ST380022A 80.0 160,045,200
ST360012A 60.0 120,033,900
ST340012A 40.0 80,022,600
ST330012A 30.0 60,016,950

*One sector equals 512 bytes.

blue

connector to the

black

connector to the

grey

connector

Preparing the Drive with DiscWizard

Installing a Single Drive

If you are installing a single drive, we recommend using DiscWizard to
automatically partition and format your drive. DiscWizard software is
available at www.seagate.com. During the download, the Diskette Creator
creates a portable bootable diskette. To run DiscWizard:

1. Insert your bootable DiscWizard diskette and follow the instructions.
DiscWizard will guide you through the installation process.

2. Boot your computer from the Windows operating system CD-ROM or
from your system startup diskette with the Windows CD loaded. At the
prompt, type setup.

Installing a Slave Drive

If you are installing a second drive, or slave, to your system, use the
DiscWizard software available at www.seagate.com.

Note. If you

do not

want to install your drive using either DiscWizard or
Disk Manager, see “Standard Microsoft Installation” below to partition
and format your drive.

Standard Microsoft Installation

Caution. Partitioning or formatting a drive erases all data on it.

!

Seagate assumes no liability if you erase your data.

Drive Partitioning

Partitioning divides the drive into sections or partitions that function as
separate logical drives (labeled C,D,E, etc.). To partition your new drive:

1. Insert a bootable startup diskette and restart your computer.

2. Run fdisk and create a primary DOS partition.

3. Mark the partition as

active

to make the partition bootable.

Drive Formatting

Caution. Use the correct drive letters to prevent formatting a drive that

!

already contains data.

1. At the A: prompt, type format x: where

x

is the letter of your first new

partition. Repeat the format process for all new partitions.

2. Proceed to “Loading the Operating System” below.

Loading the Operating System

Note. The operating system needs to be installed on the master drive

only. It is not required when adding a second drive.

1. Boot your computer from your Windows operating system CD-ROM or
from your system startup diskette with the Windows CD loaded.

2. At the prompt, type setup and continue with the Windows setup.

Troubleshooting

If your drive is not working properly, follow these troubleshooting steps.

1. Does the drive spin up? A spinning drive produces a faint whine and
clicking noise that begins when power is applied. If your drive does not
spin, check that the power connector and interface cable are securely
attached and the jumpers are installed correctly.

2. Does the computer recognize the drive? Verify that the drive is
enabled in the system CMOS or setup program. If not, select the
autodetect option and enable it. If your drive has a problem, it may not
be recognized by the system.

3. Does FDISK detect the drive? Run the FDISK program located on
your Windows startup diskette. Type fdisk/status to verify that your
hard drive is present.

4. Does Scandisk find the drive defect-free? Scandisk is a utility
located on your Windows startup diskette that scans the drive for
defects. If defects are detected, this may be an indication of a problem.

5. Why won’t the drive format to full capacity? Verify that your BIOS
has autodetect and LBA mode enabled. Otherwise you may need to use
Disk Manager to achieve the full capacity of your drive. Download the
latest version from www.seagate.com or find it on your CD.

6. The computer hangs on startup. Verify that your system is ATA/100
compatible with the UDMA mode setting. Some legacy BIOS cause

hangs

on startup or other problems if not ATA/100 compatible. For more
information, see the earlier section on the Ultra ATA/100 requirements. In
addition, some legacy BIOS may cause a hang due to the large drive
capacity. Consider using the alternate capacity jumper if it is available on
your drive model.

Use the alternate capacity jumper if your computer does not support
higher capacity drives. The jumper will limit 40-Gbytes drives and larger
to 32 Gbytes.

Note.If these steps do not solve the problem, contact your dealer or visit

http://seatools.seagate.com to download SeaTools disc diagnostics
software and more troubleshooting advice.

Seagate Support Services

For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to: [e-mail].

If you need further help installing your drive, first consult your dealer.
Dealers are familiar with their unique system configurations and can help
you with system conflicts and other technical issues. If you need additional
help, you can talk to a Seagate technical support specialist. Before calling,
note your system configuration and drive model number.

Africa [phone] New Zealand 0800-443988
Australia 1800-14-7201 Norway 800-113 91
Austria 0 800-20 12 90 Poland 00 800-311 12 38
Belgium 0 800-74 876 Singapore 800-1101-150
Denmark 80 88 12 66 Spain 900-98 31 24
France 0 800-90 90 52 Sweden 0 207 90 073
Germany 0 800-182 6831 Switzerland 0 800-83 84 11
Hong Kong 800-90-0474 T aiwan [phone]
India 1-600-33-1104 Thailand 001-800-11-0032165
Indonesia 001-803-1-003-2165 Turke y 00 800-31 92 91 40
Ireland 1 800-55 21 22 United Kingdom 0 800-783 5177
Italy 800-790695 USA/Canada/ 1-800-SEAGATE
Malaysia 1-800-80-2335 Latin America [phone]
Middle East [phone] Other European
Netherlands 0 800-732 4283 Countries + 31-20-316-7222

Warranty To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our Web site at

RMA (Return Merchandise Authorization) Run SeaT ools to diagnose your drive before
requesting a return authorization. In addition, please verify that your drive is defective
by following the troubleshooting checklist in this guide. Seagate offers comprehensive
customer support for all Seagate drives worldwide. Seagate customer service centers
are the only facilities authorized to service Seagate drives. Drive return procedures vary
depending on geographical location and are subject to current International Trade
Regulations.

Shipping Y our Drive
Caution. Back up the data on your drive before shipping it. Seagate assumes no

responsibility for data lost during shipping or drive repair. Shipping a drive in an
unapproved container voids the warranty. Pack the drive with foam rubber only.
Do not use peanuts, bubble wrap or newspapers.

Keep your original box and packing materials for storing or shipping your drive. To
preserve the warranty status of your drive, any product returned to Seagate must be
properly packaged in the original box or a Seagate-approved container to prevent
physical and electrical damage while in transit.

Electromagnetic Compliance for the European Union This model complies with the
European Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC
of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/
68/EEC of 22 July 1993. Compliance of this drive, as a system component, was
confirmed with a test system. We cannot guarantee that your system will comply. The
drive is not meant for external use (without properly designed enclosure, shielded I/O
cable, etc.). Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine
maximale Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des
Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die
maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung
an der Unterseite nicht mehr als 5,08 mm betragen.

3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur
ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen.

5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal
durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes.

6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/

05.90 entspreche.

© 2002 Seagate Technology LLC. All rights reserved.
Publication Number: 100240407, Rev. A, Printed in USA, October 2002
Seagate, Seagate Technology, and the Seagate logo are either registered trademarks or

trademarks of Seagate Technology LLC. U7, DiscWizard, SeaShell and SeaShield are
either registered trademarks or trademarks of Seagate Technology LLC. Other product
names are registered trademarks or trademarks of their owners.

www.seagate.com for more information.

or