Seagate ST19171FC User Manual

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Barracuda 9FC
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Fibre Channel
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Disc Drive
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ST19171FC
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Installation Guide
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Contents
Preface........................................................................................ 1
Important safety information and precautions ............................. 2
Wichtige Sicherheitshinweise...................................................... 4
Technical support services.......................................................... 8
General description................................................................... 10
Installing the ST19171FC drive.................................................12
Kühlung des Systems................................................................ 13
Troubleshooting.........................................................................23
©1996 Seagate Technology, Inc. All rights reserved Publication Number: 83329090, Rev. A July 1996
Seagate istered trademarks of Seagate Technology, Inc. Barracuda™, SeaFAX™, SeaFONE™, SeaTDD™, and SeaBOARD™ are trademarks of Seagate Technology, Inc. Other product names are registered trademarks or trademarks of their owners.
No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.
®
, Seagate Technology®, and the Seagate logo are reg-
Barracuda 9FC Installation Guide, Rev. A 1
Preface
This manual contains information for users of the Seagate ST19171FC (Fibre Channel interface) Barracuda disc drives. It provides technical support information, performance specifica­tions, installation instructions, and a troubleshooting section. Additional information is available in the Barracuda 9FC Product Manual (part number 83329100). Contact your Seagate sales representative if you need to order this publication.
Electrostatic disch arge protecti on
Caution. Removal of circuit boards by personnel not perform-
ing depot repair will damage components and may void the warranty.
All drive electronic assemblies are sensitive to static electricity, due to the electrostatically sensi­tive devices used within the drive circuitry. Although some devices such as metal-oxide semi-
conductors are extremely sensitive, all semicon­ductors, as well as some resistors and capacitors, may be damaged or degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by the direct discharge of a charged conductor or by exposure to the static fields surrounding charged objects. To avoid damaging drive electronic assemblies, observe the following precautions when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics are or will be exposed. Connect your­self to ground with a wrist strap (Seagate part number 12263496). Connection may be made to
2 Bar racuda 9FC Installation Guide, Rev. A
any grounded metal assembly. As a general rule, remember that you and the drive electronics must all be grounded to avoid potentially damaging static discharges.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
• When installing th e drive on a carrier or t ray, discharge the
static electricity from the carrier or tray prior to insert ing it into the system.
Important safety inform ati on and precau tion s
Caution. Use forced-air ventilation when bench-testing the
drive to ensure proper cooling of drive components.
Use proper safety and repair techniques for safe, reliable opera­tion of this unit. Service should be done only by qualified per­sons.
This manual and labels on the unit may contain warnings and cautions that must be carefully re ad and followed to mini mize or eliminate the risk of personal injury. The warnings point out con­ditions or practices that may endanger you or others. The cau­tions point out conditions or practices that may damage the unit, possibly making it unsafe for use.
These warnings and cautions are not exhaustive. We cannot possibly know, evaluate, and advise you of all the ways in which maintenance might be performed or the possible risk of each technique. Consequently, we have not completed any such broad evaluation. If you use a non-approved procedure or tool, first ensure that the method you choose will not risk either your safety or unit performance.
Barracuda 9FC Installation Guide, Rev. A 3 Always observe the following warnings and precautions:
• Perform all maintenance by following the procedures in this
manual.
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating or repairing the
unit.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before servicing it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive w hen the drive is mounted in an equipment rack or cabinet. When units are stacked vertically, pay special attention to the top where tem­peratures are usually highest.
• Follow the precautions listed above in “Electrostatic discharge
protection.”
• Do not remove any circuit boards from the drive chassis.
Return the entire drive for depot repair if any circuit board is defective. Removal of circuit boards by personnel not perform­ing depot repair will damage components and may void the
warranty. As a component, the drive is designed to be installed and oper­ated in accordance with UL1950, IEC950, CSA C22.2 950-M89, VDE0805 and EN60950.
Seagate takes all reasonable steps to ensure that its products are certifiable to currently accepted standards.
Typical applications of these disc drives include customer pack­aging and subsystem design. Safety agencies conditionally cer­tify component assemblies, such as the Barracuda disc drive, based on their final acceptability in the end-use product. The
4 Bar racuda 9FC Installation Guide, Rev. A subsystem designers are responsible for meeting these condi-
tions of acceptability in obtaining safety-regulatory agency com­pliance in their end-use products and for certifying where required by law. A necessary part of meeting safety require­ments is the provision for overcurre nt protection on driv e SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone unit. Engineering radiated emissions test results are available through the Seagate Safety Department to assist the subsystem designer.
Wichtige Sicherheitshinweise Vorsicht.
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- und Reparaturverfahren, um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten. Reparaturen dürfen nur von qualifiziertem Fach­personal vorgenommen werden.
Die Verfahren in diesem Handbuch und die Aufkleber auf de m Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise sind sorgfältig durchzulesen und zu beachten, um das Risiko von Verletzungen auf ein Mindestmaß zu beschränken oder ganz zu vermeiden. Die Warnhinweise machen auf Situationen oder Praktiken aufmerksam, die Sie oder andere gefährden könnten. Die Vorsichtshinweise machen auf Situationen oder Praktiken aufmerksam, die die Einheit beschädigen können, so daß deren Gebrauch mit Risiko behaftet ist.
Beim Testen des Laufwerks auf dem Prüftisch ist
Barracuda 9FC Installation Guide, Rev. A 5 Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die eventuellen Risiken jeder Methode zu kennen, zu beurteilen und Sie entsprechend zu beraten. Aus diesem Grund haben wir auf eine derartige umfassende Beurteilung verzichtet. Falls Sie ein hier nicht beschriebenes Verfahren oder Werkzeug verwenden, stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht­shinweise:
• Führen Sie alle Wartungsarbeiten entsprechend den
Anweisungen in diesem Handbuch aus.
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
• Treffen Sie beim Betrieb oder bei der Reparatur der Einheit
angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, bevor Sie mit den Reparaturarbeiten beginnen.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgege-
benen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protec-
tion” angegebenen Sicherheitsmaßnahmen.
6 Bar racuda 9FC Installation Guide, Rev. A
• Nehmen Sie keine Platinen aus dem Laufwerkgehäuse. Wenn
eine Platine defekt ist, muß das gesamte Laufwerk zur Rep-
aratur eingeschickt werden. Die Herausnahme von Platinen
durch anderePersonen als die für die werkseitige Reparatur
zuständigen kann zu einer Beschädigung der Komponenten
und Erlöschen des Garantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerkgehäuse nehmen! Falls die HDA beschädigt ist,
schicken Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinan-
dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge. Als Teilkomponente ist dieses Laufwerk für die Installation und
den Betrieb in Übereinstimmung mit UL 1950, IEC950, EN60950, CSA C22.2 950 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von Seagate-Produkten im Rahmen der gegenwärtig geltenden Standards zu gewährleisten. Zu den typischen Anwendungen dieser Festplattenwerke zählen Systemeinbau durch den Kunden und die Konstruktion von Untersystemen. Sicherheits­behörden gewähren eine bedingte Zulassung für Komponenten wie das Barracuda-Festplattenlaufwerk vorbehaltlich der endgültigen Zulasssung im Endprodukt. Designer von Untersys­temen sind dafür verantwortlich, die Voraussetzungen für die Einhaltung sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren Endprodukten und - falls gesetzlich vorgeschrieben - für die Zulassung zu schaffen. Eine Grundvoraussetzung zur Ein-
Barracuda 9FC Installation Guide, Rev. A 7 haltung der Sicherheitsanforderungen ist die Bereitstellung
eines Überlastschutzes für die SELV-Versorgungsspannungen des Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht den Anforderungen der FCC oder ähnlicher nationaler Behörden für eigenständige Geräte. Technische Testergebnisse zu elek­tromagnetische Strahlung sind für Designer von Untersystemen auf Anfrage von der Seagate-Sicherheitsabteilung erhältlich.
8 Bar racuda 9FC Installation Guide, Rev. A
Technical support services
Seagate Technology provides technical support literature and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or Sea­BOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area. Seagate also has a forum on CompuServe and an internet site.
SeaFAX: USA 1-800-S EAGATE; England 44-1-62-847-7080; Australia 61-2-756-5170
Use a touch-tone telephone to access Seagate’s automated FAX system and select technical support information by return FAX. This service is available 24 hours a day, 7 days a week.
CompuSe rve foru m
Online support for Seagate products is available on Com­puServe. This includes an extensive question and answer mes­sage base, downloadable utilities, and documentation files in
TM
Adobe from your own computer. Type “Go Seagate” to access this service.
Internet site: www.s eaga te.co m ; ftp.seag ate.com
Support services, product information, and much more is pro­vided on this web site.
SeaFONE: 1-800-SEAGATE
Technical support specialists are available from 8:00 A.M. to 5:00 information on selected Seagate products is provided while you
AcrobatTM format which you can download and view
P.M. PST, Monday through Friday. Recorded technical
Barracuda 9FC Installation Guide, Rev. A 9 are on hold. Recordings are accessible 24 hours a day, 7 days a
week.
SeaTDD: (408) 438-5 382
TDD is a telecommunication device for the deaf where two peo­ple can communicate using a keyboard connected to the phone line. A TDD device is required to access this service. You can send questions or comments 24 hours a day. One-on-one exchanges with a technical support specialist are available from 8:00
A.M. to 5:0 0 P.M. PST, Monday through Friday.
SeaBOARD
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A modem is required to access this service. The communications software must be set for eight data bits, no parity, and one stop bit (8N1). These oper­ate at 300 to 9600 baud. With this service you can access:
• Specifications and jumper configurations
• Reprints of documentation
• Utilities that you can download to your own computer
SeaBOARD location Modem number
USA, Mexico, Latin America........................(4 08) 438-8771
England.......................................................44-1-62-847-8011
Germany......................................................49-89-140-9331
Singapore....................................................65-292-6973
Australia ......................................................61-2-756- 235 9
Canada........................................................(416) 856-5581
France .........................................................(+ 33 1) 48-25-35-95
Korea . ..........................................................82-2-556-7294
Thailand.......................................................662-531-8111
10 Barracuda 9FC Installation Guide, Rev. A
General description
Barracuda 9FC disc drives are high-speed, random-access digi­tal-data storage devices designed to be used within a Fibre Channel host system.
The drive is a component for installation in an enclosure designed for the drive. The disc drive must receive adequate cooling (refer to “Providing adequate cooling”) and it must be sufficiently grounded and shielded from emissions. The Barra­cuda 9FC Product Manual (part number 83329100) contains guidelines for a properly designed enclosure.
Figure 1. Barracuda 9FC disc drive
Barracuda 9FC Installation Guide, Rev. A 11
Characteristics ST19171FC
Interface Fibre Channel Capacity
Unformatted 11.7 Gbytes Formatted 9.1 Gbytes
Recording
Cylinders (user) 5,273 Read/write data heads 20 Avg bytes/track (unformatted) 102,000
Seek time
Average read 8.0 msec Average write 9.5 msec
Disc rotation
RPM 7,200 Average latency 4.17 msec
Data transfer rate
Maximum instantaneous 106.3 Mbytes/sec.
DC power requirements (±5V)
1
+5V +12V Maximum start current 1.185A 2.180A Maximum operating current 1.289A 1.105A Average idle current 1.203A 0.896A
1. For more detailed power information, refer to the ST19171FC Product Manual, pub lica tion nu mber 83 3291 00.
12 Barracuda 9FC Installation Guide, Rev. A
Installing the ST19171FC drive
To install a ST19171FC drive, simply plug the drive dire ctly into your system’s Fibre Channel backpanel 40-pin single connector attachment (FC-SCA). There are no jumpers or terminators on the drive, and power is supplied through the connector. Table 1 on page 21 lists the pin descriptions of the 40-pin FC-SCA.
Read the following general information topics to ensure your drive is installed properly:
• Providing adequate cooling
• Mounting the drive
• Formatting the drive
Providin g adequ ate cool ing
The enclosure design must ensure adequate cooling for the drive. The maximum ambient temperature is 50 maximum allowable head and disc assembly (HDA) case tem­perature is 60
o
C (140oF).
The drive’s product manual (83329100) describes how to evalu­ate the air-flow design. The evaluation consists of e nsuring that the temperatures of certain critical components remain within acceptable limits during drive operation.
We recommend orienting the drive or directing the air flow in a way that creates the l east amount of air-flow resistance while providing air flow above the circuit boards and around the head and disc assembly (HDA). Also, choose the shortest possible path between the air inlet and exit. This minimizes the distance traveled by air that is heated by the drive and by other nearby heat sources.
o
C (122oF). The
Barracuda 9FC Installation Guide, Rev. A 13 Figure 2 shows one design approach with one or more fans used
to generate air flow. The air-flow patt ern can be created by the fans either pushing or drawing air. The overall f low pattern must be directed from side to side in most FC-SCA systems.
Kühlung des S ystem s
Die Gehäusekonstruktion muß eine ausreichende Kühlung des Laufwerkes gewährleisten. Die Umgebungstemperatur darf maximal 50
Die Produkthandbuch Barracuda 9FC (Dokument 83329100) enthalten Anweisungen zur Beurteilung der Luftstromkonstruk­tion. Die Beurteilung muß sicherstellen, daß sich die Gehäuse­temperatur bestimmter kritischer Komponenten bei Laufwerkbetrieb innerhalb zugelassener Grenzen hält.
Wir empfehlen, das Laufwerk so zu orientieren oder den Luft­strom so zu lenken, daß der geringste Luftstromwiderstand erzeugt wird und gleichzeitig ein Luftstrom über den Platinen und um die Kopf- und Festplatteneinheit (HDA) gegeben ist. Wählen Sie einen möglichst kurzen Weg zwischen Lufteinlaß und -auslaß. Dadurch wird die Strecke, die die vom Laufwerk und anderen nahegelegenen Hitzequellen aufgewärmte Luft zurücklegt, auf ein Minimum beschränkt.
Abbildung 2 zeigt zwei Konstruktionsmöglichkeiten, bei denen ein oder mehrere Lüfter den Luftstrom erzeugen. Der Luftstrom­verlauf wird durch die Lüfter gesteuert, die entweder Luft einbla­sen oder abziehen. Generell kann der Luftstrom entweder von vorne nach hinten oder von hinten nach vorne verlaufen.
o
C betragen.
14 Barracuda 9FC Installation Guide, Rev. A
Above unit
Under unit
Note. Air flows in the direction shown (back to front) or in reverse direction (front to back)
Above unit
Under unit
Note. Air flows in the direction shown or in reverse direction (side to side)
Figure 2. Suggested air flow Abbildung 2. Empfohlener Luftstromver lauf
Barracuda 9FC Installation Guide, Rev. A 15
Mounti ng the drive
Do not touch the connector pins or any compo­nents on the control board without observing static­discharge precautions. Always handle the drive by the frame only.
Mount the drive to the host system’s chassis using four 6-32 UNC screws. Two mounting holes are in each side of the dri ve and there are four mounting holes in the bottom of the drive. See Figure 3.
The maximum length that the screws should extend into the chassis mounting holes is 0.15 inch (3.81 mm), measured from the outer surface of the chassis. Tighten the screws down evenly. Do not over-tighten or force the screw if it does not seem to screw in easily.
Installation des La ufwer kes
Beachten Sie beim Handhaben und Anfassen der Anschlußstifte und Komponenten die Vorsichtsmaßnahmen zur Verhinderung statischer Aufladung. Fassen Sie das Laufwerk nur am Rahmen an.
Befestigen Sie das Laufwerk mit vier 6-32-UNC-Schrauben am Gehäuse des Host-Systems. Die beiden Seiten des Laufwerkes sind mit jeweils zwei Befestigungslöcher versehen, die Unterseite des Laufwerkes weist vier weitere Befestigungslöcher auf. Siehe Abbiludung 3.
Gemessen von der Außenfläche des Gehäuses dürfen die Schrauben maximal 3,81 mm in die Befestigungslöcher des Gehüuses hineinragen. Die Schrauben müssen gleichmäßig, jedoch nicht zu fest, angezogen werden. Wenn sich eine
16 Barracuda 9FC Installation Guide, Rev. A Schraube nicht ohne Widerstand einschrauben läßt, sind die
Gewinde nicht korrekt aneinander ausgerichtet.
B
H
1.875±.0051.875±.005
D
J
[1]
F
K
[2]
Motherboard Ref.
P
R[3]
Common centerline
(.809)
[4]
in the horizontal
(X axis) direction
of the drive
Pin 1
Low Profile
Half Height
Figure 3. DImensions Abbildung 3: Laufwerkabmessungen
E
A
N
.136
L
C
M
Barracuda 9FC Installation Guide, Rev. A 17
Notes:
Mounting holes three on each side, 6-32 UNC. Max screw
[1]
length into side of drive is 0.15 in. (3.81 mm).
Mounting holes four on bottom, 6-32 UNC. 
[2]
Max screw length into bottom of drive is 0.15 in. (3.81 mm).
Keep-out zone for any components on backplane.
[3]
Connector is centered on module and flush with end of base.
[4]
Inches Millimeters
5.760
A B C D E F
G H J K L
 M N P R
4.010
1.026 .620
4.000 .250
1.750
3.750
2.370
1.750
0.181
1.646
1.625
.1215 .1215
max max max ref ± + –
± ± ± ±
+ – max ± max max
0.010
0.010
0.005
0.010
0.010
0.010
0.020
0.018
0.013
0.020
   
146.304
101.854
26.060
15.748 
101.600
6.350
44.45 
95.250
60.200
44.450
4.590
41.800
41.280
3.080
3.080
max max max ref ± +
–
± ± ± ±
+
– max ± max max
  
 .25  .25 .12  .25 .25  .25  .50  .45 .33
 .50
18 Barracuda 9FC Installation Guide, Rev. A
Inserting the dri ve
Most systems provide a way to insert the drive using a carrier or tray which allows the drive to be hot-plugged into the system’s Fibre Channel 40-pin single connector attachment (FC-SCA). Refer to your system documentation about the method they pro­vide and follow their in structions.
When installing the drive on a carrier or tray, discharge the static electricity from t h e carrier or tr a y prior t o inserting it into the sys­tem.
Formatting the drive
Warning. Formatting a drive erases all user data. Be sure that
you understand this principle before formatting any hard disc drive (it is not necessary to format a drive which has previously been used to store data).
1. Supply DC power to the drive (power is supplied to the drive through the 40-pin FC-SCA).
2. Format the disc drive. This drive is designed to operate with a variety of operating systems. Refer to your system and Fibre Channel controller manual for information about selecting and formatting the drive.
Enabling write cache
Write caching is a feature that allows the drive to tra nsfer write data to its own cache, tell the controller that the task is complete, and then actually complete the write at a later time. This improves write performance by freeing the CPU to go on to its next command.
Barracuda 9FC Installation Guide, Rev. A 19 Warning. Information can be l ost if you enable writ e cache and
there is a system failure (for example, power failure) before the data has actually been physically written to the disc.
OEM drives are shipped with write ca che disabled by default to enhance data integrity. If you want to enable the write c ache, refer to your system’s drive c ontroller and software utility docu­mentation. Seagate provides an ASPI utility that you can use in a PC compatible system to enable the write cache. It is available on Seagate’s CompuServe forum and on the Seagate BBS (refer to “Technical support services” on page 8).
Connectin g remo te LE Ds
You can connect remote LEDs using J6 (see Figure 4). Connect the anode (usually the longer LED connector) to the
+5V pin, and the cathode to the appropriate LED output pin. For example, if you want to attach an LED which l ights up when the drive is active (reading or writing), connect the LED’s anode con­nector to J6 pin 8 and the cathode to J6 pin 11.
20 Barracuda 9FC Installation Guide, Rev. A
Pin 2
J6
Pin 1
Pin 2 Pin 1
Port A Bypass LED [1] Port B Bypass LED [1] Fault LED [2] Reserved Active LED [2] +5V Ground [3] Active LED [1]
J6
[1] The drive has a 2.2K ohm resistor in series wi th this LED driver.
Connect the minus side of an external high-efficiency LED (i.e. 2ma) to this pin. Connect the plus side of the LED to +5V.
[2] An exte rn al cu rren t l imiti ng re si sto r i s re qu ire d wh e n con nect in g a n
LED to this pin . The minus sid e of the resistor/L ED combin ation is connected to this pi n. Connect the plus side to +5V . This pin con­nects in parallel with the signal of the same name in the J1 interface connector.
[3] Jumper storage location is across pins 2 and 4 (horizontally).
Figure 4. LED indicator connector (J6)
Barracuda 9FC Installation Guide, Rev. A 21
Table 1: FC-SCA pin descriptions
Pin/contact Signal name Signal type
1* –EN bypass port A TTL out put 2* 1 2 Vol ts 3* 12 Volts 4* 1 2 Vol ts 5* Reserved NC 6* Reserved NC 7* Active LED out Open collector out 8* Reserved NC 9* RMT_start TTL input 10* DLYD_start TTL inpu t 11* –EN bypass port B TTL outpu t 12* SEL_6 TTL input 13* SEL_5 TTL input 14* SEL_4 TTL input 15* SEL_3 TTL input 16* Fault LED out Open collector out 17* Rese rved NC TTL input 18* Reserved NC 19* 5 Volts 20* 5 Volts 21 12 Volts charge 22 Ground 23 Ground 24* +CH1_in Diff. PECL input pair 25* – CH1_ in
22 Barracuda 9FC Installation Guide, Rev. A
Pin/contact Signal name Signal type
26 Ground 27* + CH2_ in Diff. PECL input pair 28* –CH2_in 29 Ground 30* +CH1_out Diff. PECL output pair 31* – CH1_ out 32 Ground 33* + CH2_ out Diff. PECL output pair 34* –CH2_out 35 Ground 36 SEL_2 TTL input 37 S EL_1 T TL in put 38 SEL_0 TTL input 39 Reserved NC 40 5 Volts charge
*Short pins in the mating backpanel connecto r.
Barracuda 9FC Installation Guide, Rev. A 23
Troubleshooting
Before calling Seagate Technical Support, please read the pos­sibilities discussed below. The suggestions presented here will resolve the majority of installation problems.
General instal lati on troub les ho otin g
Check system compatibility. This is a Fibre Channel (FC)
device. Check your system documentation to ensure that it supports FC devices.
Check the physical attachment. Ensure that the drive is
properly mated with the backpanel Fi bre Channel si ngle con­nector attachment (FC-SCA).
Check to ensure that drive is receiving power. I nsert the
drive into your system. Listen carefully for the sound of the drive motor spinning up. If the drive motor does not spin up, check the power supply. If your power supply is functioning properly, but the drive does not spin up, contact the company from which you purchased the drive.
Check your system or backpanel documentation to
ensure you have set options in accordance with the man­ufacturer’s recommendations. Al l device options, including
addresses, are set at the backpanel within the host system or through system software. Check your host system documen­tation about how to set these options in your particular system.
Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA
Publication Number: 83329090, Rev. A, Printed in USA
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