Seagate, Seagate Technology, and t he Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Barracuda,
SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or
one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective ow ners.
No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Barracuda 36 Installation Guide, Rev. B1
Preface
This manual contains information for users of the Seagate®
Barracuda 36 SCSI disc driv es. It pro vides support services, per formance specifications, and initial setup information. Additional
information is available in the
(part number 77767528). Contact your Seagate sales representative if you need to order this publication.
Electrostatic discharge protection
Caution.
All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circuitry. Althou gh som e devices such as metal-oxide semi conductors are extremely sensitive, all semiconductors, as well
as some resistors and capacitors, may be damaged or degraded
by ex posure to static elec tricity.
Electrost atic damage t o electroni c de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourse lf to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the war ranty.
Barracuda 36 Product Manual
2Barracuda 36 Installation G uide, Rev. B
• Turn off the power before removing or installing the DC power
cable.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
• When installing th e drive on a carrier or t ra y, discharge the car-
rier or tray pr io r to ins e rting it into th e syst e m .
Important safety information and precautions
Caution.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or elimi nate the risk of personal injury. The warnings
point out conditions or practices that may endanger you or others. The cautions point out conditions or practices that may damage the unit, poss ibly making it unsafe for use.
Always observe the foll owing warnings and precautions:
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating, installing, or
removing the unit.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before removing it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where temperatures are usually highest.
Use forced-air ventilation when bench-testing the
drive to ensur e proper cooling of drive components.
Barracuda 36 Installation Guide, Rev. B3
• Follow the precautions listed above in “Electrostatic discharge
protection.”
• Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repair will damage components and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.
• Do not attempt to disassemble the HDA. It is not field repairable. I f the sealed HD A is opened by personn el not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CAN/CSA C22.2
950-95, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Barracuda disc drive, based on their
final acceptability in the end-use product. The subsystem
designers are responsible for meeting these conditions of
acceptabil ity in obtaini ng safety- regulatory agency compliance in
their end-use products and for certifying where required by law.
A necessary part of meeting safety requirement s is the provisi on
for overcurrent pr otection on drive SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
4Barracuda 36 Installation G uide, Rev. B
through the Seagate Safety Department to assist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht.
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkom ponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risiko behaft et i st.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurteilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfa hren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsichtshinweise:
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Beim Testen des Laufwerks auf dem Prüftisch ist
Handbuch.
Barracuda 36 Installation Guide, Rev. B5
• Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit au s, bevor Sie m it den Installations-und Entfernungsar beiten beginne n.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, d aß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protec-
tion” angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zustän-
digen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerk nehme n! Falls die HDA beschädigt ist, schi cken
Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Fo lge.
6Barracuda 36 Installation G uide, Rev. B
Als Teilkomponente ist diese s Laufwe rk für di e Insta llation und
den Betrieb in Übe reinstim mung mit UL 19 50, EN6 0950, C AN/
CSA C22.2 950-95 und VDE0805 vorges ehen.
Seagate ist ständi g bemüht, die Zulassungsfähigkeit von
Seagate-P rodukten im Rahme n der geg enwär tig ge ltenden
Standa rd s zu gewährleisten. Zu den typischen Anwendungen
dieser Festplattenwerke zählen Systemeinbau durch den
Kunden und die K on strukti on von Unter systemen. Sicherh eitsbe hörden gewähren eine bedingt e Zulass ung für Komponente n wie
das Barracuda-Fest plattenlaufwerk vorbehaltli ch der endgültigen
Zulasssun g im E ndprod ukt . Design er von Un tersyst eme n sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls gesetzlich vorgeschrieben - für die
Zulass ung zu scha ffen. Eine Gr un dvorau ss etzu ng zur E in haltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche ni cht
den Anforderungen der FCC oder ähnlicher nationaler Beh örden
für eigenständige Geräte. Technische Test ergebnisse zu elektro-
magnetische Str ahlung si nd für Designer von Unte rsyst emen auf
Anfrage von der Seagate-Sicherheitsabteilung erhältlich.
Barracuda 36 Installation Guide, Rev. B7
Regulatory agency compliance
Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any
susceptibility performance requirements. It is the responsibi li ty of
those integrating the drive within their systems to perform those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See
Table 2, DC power requirements.
Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance
to the directives/standar d(s) for CE Marking and C- Tick Marking.
The drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system configurations include:
• 486, P entium, and P owerPC microproc e ssors
• 3.5-inch floppy disc drive
• Keyboard
• Monitor/display
• Printer
• External modem
• Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and
C-Tick Marking for their product.
8Barracuda 36 Installation G uide, Rev. B
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SM A).
Barracuda 36 Installation Guide, Rev. B9
Seagate Technology sup port services
Online Se r vices
Internet
For online information about Seagate products, visit
www.seagate.com or e-mail your disc or tape questions to:
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This service is
availa ble world w ide.
:
is a computer bulletin board system that contains
or
DiscPresales@Seag ate.com
or
or
DiscSupport@Seagate.com
or
TapeSupport@Seagate.com
Automated S er vices
SeaFONE
800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
1-800-SEAGATE)
® (
is Seagate's toll-free number (1-
10Barracuda 36 Installation Guide, Rev. B
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing +1405-936-1234.
SeaFAX
touch-tone phone, you can obtain technical support information
by retu rn FAX24 hour s daily. This service is available worl dwide.
®
is Seagate's automated FAX delivery system. Using a
Presales Support
Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer sys tem.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-5310968 or by faxing your order to: +1-972-481-4812.
T e c hnical Support
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additi onal help , you can talk to a Seagate technical support
specialist. Before calling, note your system configuration and
drive model number (ST
SeaTDD™(+1-405-936-1687)
for the deaf (TDD). You can send questions or comments 24
hours daily and exchange messages with a technical support
specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00
P.M. (central time) Monday through Friday.
####).
is a telecommunications device
Barracuda 36 Installation Guide, Rev. B11
Customer Service (C SO)
Warranty Repai r
Seagate offers worldwide customer support for Seagate drives.
Seagate direct OE M , Di stribution and Sys tem Integrator customers should contact their Seagate service center representative
for warranty information. Other customers should contact their
place of purchase.
Authorized Service Centers
If you l ive outside the US, y ou can contact a n Authoriz ed Servi ce
Cent e r for service or repair.
1-800-626-6637 or FAX: +1-714-641-2410
+1-714-641-2500
Technical Suppor t (SeaFONE)
1-800-SEAGATE or +1-405-936-1234 (for specific product
phone number)
FAX:
Disc: +
SeaFAX
SeaTDD
SeaBOARD
1-405-936-1685;
1-800-SEAGATE
+1-405-936-1687
Disc: +
Tape:
+1-405-936-1683
1-405-936-1600;
Tape:
+1-405-936-1630
12Barracuda 36 Installation Guide, Rev. B
Warranty Repai r
USA1-800-468-3472 FAX: +1-405-949-6740
Mexico an d
Latin America+1-405-949-7758F AX: +1-405-949-6738
Authorized Service Centers
Brazil
MA Informatica
+55-21-516-6649F AX: +55-21-516-5280
Canada
Memofix
Adtech
1
1
+1-905-660-4936F AX: +1-905-660-4951
+1-905-812-8099 or F AX: +1-905-812-7807
1-800-624-9857
European Support Services
For European customer support, dial the toll-free number for
your specific country for presales support, technical support,
SeaFAX and warranty repair.
If your country is not listed here, dial our European call center at
+31-20-316-7222 from 8:30
time) Monday through Friday. The European call center is
located in Amsterdam, The Netherlands.
For presales, technical support, warranty repair and FAX services in Af rica and the Middle Eas t, dial our Euro pean call center
at +31-20-316-7222 from 8:30 a.m. to 5:00 p.m. (European central time) Monday through Friday, or send a FAX to +31-20-653-
3513. The European call center is located in Amsterdam, The