Seagate, Seagate Technology, and the Seagate logo are registered tra dem arks of Seagate Technology, Inc. Cheetah, SeaFAX,
SeaFONE, SeaBOARD, and SeaTDD are eit her trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other tradem arks or registered trademarks are
the property of their respective owners.
No part of this publication may be reproduced in any form with-
out written permission from Seagate Technology, Inc.
Cheetah 18 Installation Guid e, Rev. A1
Preface
This manual contains information for users of the Seagate®
Cheetah 18 SCSI disc drives. It provides support services, per-
formance specifications, and initial setup infor mation. Additional
infor mat ion i s availa ble in the
number 8332926 0). Contac t your Seagate sal es repres enta tiv e if
you need to order t his publication.
Electrostatic discharge protection
Caution.
All drive electronic assembli es are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive cir cui try. Although some devices such as metal-oxide semi-
conductors are extremely sensitive, all semiconductors, as well
as some resi stors and capacit ors, may be damaged or deg raded
by exposure to static electricity.
Electrost atic damage t o electr onic de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
• Ground yourself to the drive whenever the drive electronics
are or will be expos ed. Connect yourse lf to ground with a wrist
strap (Seagat e par t number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the war ranty.
Cheetah 18 Product Manual
(part
2Cheetah 18 Instal lation Guide, Rev. A
• Turn off the power before removing or installing the DC power
cable.
• Do not remov e any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
• When installing th e drive on a carrier or t ra y, discharge the carrier or tray pr io r to ins e rting it into th e sy st e m.
Important safety information and precautions
Caution.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or eliminate the risk of personal injury. The warnings
point out conditi ons or practices that may endanger you or others. The cautions point out conditions or practices that may damage the unit, poss ibly making it unsafe for use.
Always observe the following warnin gs and precautions:
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating, installing, or
removing the uni t.
• Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before removing it.
• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when t he drive
is mounted in an equipment rack or cabinet. When units are
Use forced-air ventilation when bench-testing the
drive to ensur e proper cooling of driv e com ponents.
Cheetah 18 Installation Guid e, Rev. A3
stacked ver tically, pay special attention to the top where temperatures ar e usually highest.
• Follow the precautions listed above in “Electrostatic discharge
protection.”
• Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boar ds by personnel not performing depot
repair will damage components and may void the warranty.
• Do not separate the head and disc assembly (HDA) from the
PCB. Return the entire drive for depot repair if the HDA is
defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed HDA is opened by personnel not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CAN/CSA C22.2
950-95, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Cheetah disc drive, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety r equirements is the provision for overcurrent protection on dr ive SELV supply voltages.
4Cheetah 18 Instal lation Guide, Rev. A
This unit is a component par t and as such is not meant to com-
ply with FCC or simil ar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Depar tment to assist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht.
Fremdbelüftung vorzusehen, um eine ausr eichende Kühlung der
Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die War nhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risiko behaf tet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurteilen und
Sie entsprechend zu beraten. Aus di esem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beim Testen des Laufwerks auf dem Prüftisch ist
Cheetah 18 Installation Guid e, Rev. A5
Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht-
shinweise:
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
• Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit au s, bevor Sie mit den Ins tal lations-un d Entfernungsarbeiten beginne n.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dor t die Temperatur gewöhnlich am
höchsten ist.
• Befolgen Si e die oben unter “Electrostatic Discharge Protection” angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zuständigen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führ en.
6Cheetah 18 Instal lation Guide, Rev. A
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerkgehäuse nehmen! Falls die HDA beschädigt ist,
schicken Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Or t reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zuständigen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.
Als Teil komponente is t dieses Laufwerk f ür die Ins tallation und
den Betrieb in Übe reinstim mung mit UL 19 50, EN6 0950, C AN/
CSA C22.2 950-95 und VDE0805 vorges ehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seagate-P rodukten im Rahme n der gegenw är tig geltend en
Standa rds z u gewäh r leist en. Zu den ty pisch en An wend unge n
dieser Festplattenwerke zählen Systemeinbau durch den
Kunden und die K on strukti on von Unter systemen. Sicherh eitsbe hörden gewähren eine bedingte Zulassung für Komponenten wie
das Cheetah-Festplattenlauf werk vorbehaltlich der endgültigen
Zulasssun g im E ndprod ukt. De signer von Unters ysteme n sind
dafür ver antwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls ge setzlich vorgeschrieben - für die
Zulass ung zu sc ha ffen. Eine Gr un dvorau sset zu ng zu r Ei nha ltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht
den Anforderungen der FCC oder ähnlicher nationaler Behörden
für eigenst ändige Geräte. Technische Testergebnisse zu elektro-
Cheetah 18 Installation Guid e, Rev. A7
magnetische Str ahlung si nd für Design er von Unte rsyst emen auf
Anfrage von der Seagate-Sicherheitsabteilung erhältlich.
Regulatory agency compliance
Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any
susceptibility performance requirements. It is the responsi bility o f
those integrating the drive within their systems to perfor m those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the perfor mance of the drive. See
DC power requirements on page 18.
Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE Marking and C-Tick Marking .
The drive was tested in a repre sentative system for typical applications. The selected system represents the most popular characteristics for test platforms. The sy stem configurations include:
• 486, P entium, and P owerPC microprocessors
• 3.5 -inch f loppy disc dri ve
• Keyboard
• Monitor/display
• Printer
• External modem
• Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
8Cheetah 18 Instal lation Guide, Rev. A
shall confirm EMC compliance and provide CE Marking and C-
Tick Marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 M ay 1989 as amended by Directi ve 92/31/
EEC of 28 April 1992 and Di rective 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).
Cheetah 18 Installation Guid e, Rev. A9
Seagate Technology support services
Presales support
To determine which Seagate products are best suited for your
specific application, cont act us about configuration and compatibility and for current product availabili ty. You can leave a voice
message after business hours or send an e-mail message—we
reply during b u siness hours.
Disc Drives 405-936-1210 Fax: 405-936-1683
A.M
(8:00
e-mail: DiscPresales@Seagate.com
.
to 12:15 P.M., 1:30 P.M. to 6:00
Tape Product s 1-800-626-6637 or 714-641-2500
A.M
Fax: 714-641-2410
e-mail: Tape_Sales_Support@Seagate.com
Note.
You can purchase select tape products and tape accessories through Seagate Express 24 hours daily by calling
1-800-531-0968 or by faxing your order to 972-481-4812.
(6:00
.
to 5:00
T e c hnical support services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you ne ed additional assistance with you r Seagate
Seagate products, use one of the Seagate technical support services list ed below.
SeaFONE® 1-800-SEAG ATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly
P.M
.
, central time, M-F)
P.M
.,
pacific time, M-F)
®
drive or other
10Cheetah 18 Installation Guid e, Rev. A
asked questions, troubleshooting tips, and specifications for disc
drives and tape drives. This service is available 24 hours daily
and requires a touch-tone phone. International callers can reach
this automated self-help service by dialing 405-936-1234.
Online services
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET
You can obtain technical information about Seagate products
over the Inte rne t fro m Se aga te’s World Wi de We b hom e pa ge
(http://www.seagate.com)
ftp.seagate.com)
DiscSupport @ Seagate.com
to
Seagate.com
. You can also send E-mail with y our questions
.
or Seagate’s ftp server
TapeSupport @
or
Seagate CompuServe forum
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type
seagate
SeaBOARD. In addition, you can type questions or browse
through previous questions and answers on the forum messages.
. This f orum provides information s imi lar to that found on
SeaBOARD®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your com munications software to
eight data bits, no parity, and one stop bit (8-N-1).
You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by
return FAX. This service is a vailable 24 hours daily.
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling, note your system
configuration and drive model number (ST
LocationPhone number
Australia61-2-9725-3366 (9:00
time, M–F)
France33 1-41 86 10 86 (9:30
2:00
P.M
.
to 5:00
P.M
GermanyDisc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A.M
.
to 12:30
P.M
M–F)
Hong Kong852-2368 9918
Kore a82-2-531-5800 (9:00
P.M
.
to 6:00
Singapore65-488-7584 (9:00
to 5:00
P.M
P.M
.
, M–F)
.
, M–F)
A.M
Taiwan886-2-2514-2237
A.M
A.M
.
, M–F)
.
, 2:00
A.M
.
to 12:00
.
to 12:00
xxxx
.
to 5:00
.
to 12:30
P.M
).
P.M
.
to 4:00
P.M
P.M
.
.
, eastern
P.M
.
,
P.M
.
, 1:00
, 2:00
P.M
.
,
.
Cheetah 18 Installation Guid e, Rev. A13
LocationPhone number
UK44-1628-894083 (10: 00
2:00
P.M
.
to 5:00
P.M
.
, M–F)
A.M
.
to 1:00
P.M
.
,
USAPlease dial 1-800-SEAGATE or 405-936-1234
for the speci fi c product telephone number.
(8:00
A.M
.
to 12:15
P.M
.
, 1:30
P.M
.
to 6:00
P.M
.
,
centra l time, M–F)
SeaTDD™ 405-936-1687
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
A.M
sages with a technical suppor t specialist between 8:00
12:15
P.M
. and 1:30 P.M. to 6:00
P.M
.
(central time) Monday
.
to
through Friday.
Customer service centers
Seagate direct OEM, Distribution, and Systems Integrat or customers should contact their Seagate service represent ative for
warranty information. Other customers should contact t heir place
of purchase. Seagate offers comprehensive customer support
for all Seagate drives. These services are available worldwide.
LocationPhone numberFAX number
Asia Pacific and Australia65-485-359565-488-7503
Europe, Middle East,
and Africa31-2031-6730031-20 65-34320
Japan81-3-5462-290481-3-546 2-2979
USA1-800-468-3472405-949- 6740
Other Americas (Braz il ,
Canada, Mexico)405-949-6706405-949-6738
14Cheetah 18 Installation Guid e, Rev. A
LocationPhone numberFAX number
Manufacturer’s representatives
Brazil
MA Informatica55-21-516-664955-21-516-5280
Canada
Memofix
Adtech
905-660-4936
905-812-8099
905-660-8738
905-812-7807
1-800-624-9857
Mexico
Abicom Seamax
SA DE CV525-546-4888525-546-4888
Southern Europe
Caesar Italia39-688-181493 9-688-02103
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