Seagate ST1000DM003,ST500DM002 Product Manual
Desktop HDD
Product Manual
Standard models
ST1000DM003
ST500DM002
100768625, Rev. B
September 2015
Document Revision History
Revision Date Description of Change
Rev. A 08/17/2015 Initial release.
Rev. B 09/01/2015 Pages 7 & 15: Revised Rated Workload statement
© 2015 Seagate Technology LLC. All rights reserved.
Publication number: 100768625, Rev. B September 2015
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SmartAlign and SeaTools are either
trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depen ding on operating environment and
other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more
information, visit www.bis.doc.
gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4 Recording and interface technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.6 Seek time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.8.4 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9.2 Temperature gradient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.10 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.10.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.12 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.15 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.15.1 European Union Restriction of Hazardous Substances (RoHS) Directive. . . . . . . . . . . . . . 17
2.15.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . . . . . . . . . . . . 17
2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.0 Serial ATA (SATA) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Seagate Desktop HDD Product Manual, Rev. B 2
Figures
Figure 1 Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 2 Mounting dimensions (1TB & 500GB models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Seagate Desktop HDD Product Manual, Rev. B 3
Seagate® Technology Support Services
For information regarding online support and services, visit: http://www.seagate.com/contacts/
Available services include:
• Presales & Technical support
• Global Support Services telephone numbers & business hours
• Authorized Service Centers
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: http://www.seagate.com/services-software/seagate-recovery-
services/recover/
For Seagate OEM and Distribution partner portal, visit: http://www.seagate.com/partners
For Seagate reseller portal, visit: http://www.seagate.com/partners
Seagate Desktop HDD Product Manual, Rev. B 4
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following:
Seagate
®
Desktop HDD model drives:
ST1000DM003 ST500DM002
These drives provide the following key features:
• 7200 RPM spindle speed.
• Seagate SmartAlign™ technology provides a simple, transparent migration to Advanced Format 4K sectors.
• High instantaneous (burst) data-transfer rates (up to 600MB per second).
• Perpendicular recording technology provides the drives with increased areal density.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Native Command Queuing with command ordering to increase performance in demanding applications.
• Full-track multiple-sector transfer capability without local processor intervention.
• Quiet operation.
• Compliant with RoHS requirements in China and Europe.
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Supports latching SATA cables and connectors.
• Worldwide Name (WWN) capability uniquely identifies the drive.
1.1 About the Serial ATA interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages
include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other
configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was
designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of
the existing applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There
is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial
ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports.
This essentially means both drives behave as if they are Device 0 (master) devices.
The host adapter may, optionally, emulate a master/slave environment to host software where two devices on
Note
separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at
the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of
shadow registers. This is not a typical Serial ATA environment.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward
compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data
transfers, resets, and interrupts are all emulated.
The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred
to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how
Serial ATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.2”. The
specification can be downloaded from www.sata-io.org.
Seagate Desktop HDD Product Manual, Rev. B 5
www.seagate.com Drive Specifications
2.0 Drive Specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For
convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:
ST1000DM003 ST500DM002
2.1 Specification summary tables
The specifications listed in the following tables are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.
Table 1 Drive specifications summary for 1TB and 500GB models
Drive Specification
Formatted capacity
(512 bytes/sector)*
Guaranteed sectors 1,953,525,168 976,773,168
Heads 2 1
Disks 1
Bytes per sector 4096
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Recording density (max) 1779 Kb/in
Track density (avg) 340 Ktracks/in
Areal density (avg) 620Gb/in
Spindle speed 7200 RPM
Internal data transfer rate (max) 1695Mb/s
Sustained data transfer rate OD (max) 151MB/s
I/O data-transfer rate (max) 600MB/s
ATA data-transfer modes supported
Cache buffer 64MB 32MB 64MB 32MB
Height (max) 20.20mm / 0.794 in
Width (max) 101.85mm / 4.010 in
Length (max) 146.99mm / 5.787 in
Weight (typical) 420g / 0.93 lb
Average latency 4.16ms
Power-on to ready (sec max) <10.0
Standby to ready (sec max) <10.0
Track-to-track seek time (typical)
Average seek, read (ms typ)
Average seek, write (ms typ)
Startup current (typical) 12V (peak) 2.0A
Voltage tolerance (including noise)
Ambient temperature
ST1000DM003
-1SB102
ST1000DM003
-1SB10C
1TB 500GB
PIO modes: 0 to 4
Multiword DMA modes: 0 to 2
Ultra DMA modes: 0 to 6
<1.0ms read
<1.2ms write
<12.0
<13.0
5V ±5%
12V ±10%
0° to 60°C (operating)
–40° to 70°C (non-operating)
ST500DM002
-1SB101
2
ST500DM002
-1SB10A
Seagate Desktop HDD Product Manual, Rev. B 6
Table 1 Drive specifications summary for 1TB and 500GB models (continued)
Drive Specification
Temperature gradient
Relative humidity
ST1000DM003
-1SB102
ST1000DM003
-1SB10C
ST500DM002
-1SB101
20°C per hour max (operating)
30°C per hour max (non-operating)
5% to 95% (operating)
5% to 95% (non-operating)
Relative humidity gradient (max) 30% per hour
Wet bulb temperature (max)
Altitude, operating
Altitude, non-operating
(below mean sea level, max)
37.7°C max (operating)
40.0°C max (non-operating)
–304.8m to 3,048m
(–1000 ft to 10,000+ ft)
–304.8m to 12,192m
(–1000 ft to 40,000+ ft)
Operational Shock (max) 70 Gs at 2ms
Non-Operational Shock (max) 350 Gs at 2ms
2Hz to 22Hz: 0.25 Gs, Limited displacement
Vibration, operating
22Hz to 350Hz: 0.50 Gs
350Hz to 500Hz: 0.25 Gs
5Hz to 22Hz: 3.0 Gs
Vibration, non-operating
22Hz to 350Hz: 3.0 Gs
350Hz to 500Hz: 3.0 Gs
Drive acoustics, sound power
Idle**
Seek
Non-recoverable read errors 1 per 10
2.4 bels (typical)
2.6 bels (max)
2.6 bels (typical)
2.7 bels (max)
14
bits read
Annualized Failure Rate (AFR) <1%
Average annualized workload rating: <55 TB/year.
The AFR specification for the product assumes the I/O workload does not exceed the
Rated Workload
average annualized workload rate limit of 55 TB/year. Workloads exceeding the annualized rate may degrade the product AFR and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per
calendar year.
To determine the warranty for a specific drive, use a web browser to access the following
web page: http://www.seagate.com/support/warranty-and-replacements/.
Warranty
From this page, click on the “Check to see if the drive is under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number)
and country of purchase.The system will display the warranty information for the drive.
Contact start-stop cycles 50,000 at 25°C, 50% rel. humidity
Supports Hotplug operation per the
Serial ATA Revision 3.2 specification
Yes
ST500DM002
-1SB10A
*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to
operational levels.
Seagate Desktop HDD Product Manual, Rev. B 7
www.seagate.com Drive Specifications
2.2 Formatted capacity
Model
ST1000DM003 1TB 1,953,525,168
ST500DM002 500GB 976,773,168
*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
Formatted
capacity*
Guaranteed
sectors
Bytes per sector
4096
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the
number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit
addressing support of drives with capacities over 137GB.
2.3 Default logical geometry
Cylinders Read/write heads Sectors per track
16,383 16 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the
number of guaranteed sectors as defined above.
2.4 Recording and interface technology
Interface Serial ATA (SATA)
Recording method Perpendicular
Recording density (Kb/in max) 1779
Track density (Ktracks/in avg) 340
Areal density (Gb/in
Spindle speed (RPM) 7,200 ± 0.2%
Internal data transfer rate (Mb/s max) 1695
Sustained data transfer rate (MB/s max) 151
I/O data-transfer rate (MB/s max) 600
2
avg) 620
Seagate Desktop HDD Product Manual, Rev. B 8
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