Seagate ST10000VN0004 User Manual

SATA Product Manual

Standard 512E

models

ST10000NE0004

100803960, Rev. A

Gen 4 - October 2016

Document Revision History

Revision Date Pages affected and Description of changes

Rev. A 10/07/2016 Initial release.

Publication number: 100803960, Rev. A October 2016 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. IronWolf, PowerChoice and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification

mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the proper ty of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1 (877-782-8351) to request permission. When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.

Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for

Contents

Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.5.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5.4 Extended Power Conditions - PowerChoiceTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.6.4 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6.5 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.7 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.8 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.9 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 16

2.10.2 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.10.3 Seagate® Rescue™ Data Recovery Service Program Terms (for +Rescue models) . . . . . 17

2.11 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.11.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.11.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.11.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.12 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.12.1 European Union Restriction of Hazardous Substances (RoHS) Directive. . . . . . . . . . . . . . 21

2.13 China Requirements — China RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.14 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.15 Shipping, Repair and Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 2

Contents

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 3

Seagate® Technology Support Services

For information regarding online support and services, visit: http://www.seagate.com/contacts/

For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/

For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/

For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 4

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following: Seagate® IronWolf ™ Pro v4 Serial ATA model drives:.

Standard 512E models

ST10000NE0004

These drives provide the following key features:

• 256 MB data buffer.

• 7200 RPM spindle speed.

• Full-track multiple-sector transfer capability without local processor intervention.

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• Native Command Queuing with command ordering to increase performance in demanding applications.

• Perpendicular recording technology provides the drives with increased areal density.

• PowerChoice™ for selectable power savings

• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Top Cover Attached motor for excellent vibration tolerance

• Worldwide Name (WWN) capability uniquely identifies the drive.

Note

Seagate recommends validating the configuration with the selected HBA/RAID controller manufacturer to ensure use of full capacity is supported.

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

The host adapter may, optionally, emulate a master/slave environment to host software where two devices on

Note

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from

www.serialata.or

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 5

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

Standard 512E models

ST10000NE0004

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

Table 1 Drive specifications summary

Drive specification ST10000NE0004

Formatted (512 bytes/sector)* 10TB Guaranteed sectors (see Section 2.2) Heads 14 Discs 7 Bytes per logical sector 512 Bytes per physical sector 4096 Recording density, KBPI (Kb/in max) 2230 Track density, KTPI (ktracks/in avg.) 386 Areal density, (Gb/in2 avg) 867 Spindle speed (RPM) 7200 Internal data transfer rate (Mb/s max) 2695 Maximum sustained data rate, OD read (MB/s) 214 I/O data-transfer rate (MB/s max) 600

PIO modes 0–4

ATA data-transfer modes supported

Cache buffer 256MB Weight: (maximum) 650g (1.43 lb) Average latency 4.16ms Power-on to ready (sec) (typ/max) 20/30 Standby to ready (sec) (typ/max) 20/30

Startup current (typical) 12V (peak)

Voltage tolerance (including noise)

Non-Operating (Ambient °C) –40° to 70° Operating ambient temperature (min °C) 5° Operating temperature (drive case max °C) 60°

Temperature gradient (°C per hour max)

Relative humidity

Relative humidity gradient 30% per hour max

Altitude, operating

Altitude, non-operating (below mean sea level, max)

Operational Shock (max at 2 ms) Read 70 Gs / Write 40 Gs Non-Operational Shock (max at 2 ms) 250 Gs

2.0A (optional configuration through Smart Command Transport)

Multiword DMA modes 0–2

Ultra DMA modes 0–6

2.5A

5V +10/-5%

12V ±10%

†

20°C (operating)

30°C (non-operating)

5% to 95% (operating)

5% to 95% (non-operating)

–304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

–304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 6

Drive specification ST10000NE0004

5–22 Hz: 0.25 Gs, Limited displacement

Vibration, operating

22–350 Hz: 0.50 Gs

350–500 Hz: 0.25 Gs Operation Rotational vibration 20–1500Hz: 12.5 rads/s² Vibration, non-operating 2–500 Hz: 2.27 Grms ref Drive acoustics, sound power (bels)

Idle**

Performance seek

Non-recoverable read errors 1 sector per 10

2.8 (typical)

3.0 (max)

3.2 (typical)

3.4 (max)

bits read

Annualized Failure Rate (AFR) 0.73% based on 8760 POH

Average annualized workload rating: <300TB/year The AFR specification for the product assumes the I/O workload does not exceed the average

Rated Workload

annualized workload rate limit of 300 TB/year. Workloads exceeding the annualized rate may degrade the product AFR and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per calendar year.

To determine the warranty for a specific drive, use a web browser to access the following web page: http://www.seagate.com/support/warranty-and-replacements/.

Warranty

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of

purchase.The system will display the warranty information for the drive. Load-unload cycles 300,000 Supports Hotplug operation per

Serial ATA Revision 3.2 specification

Ye s

* One GB equals one billion bytes when referring to hard drive capacity.

Accessible capacity may vary depending on operating environment and formatting.

** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T.

specification, which may increase acoustic and power to operational levels.

† Seagate does not recommend operating at sustained case temperatures above 60°C.

Operating at higher temperatures will reduce useful life of the product.

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 7

2.2Formatted capacity

ST models Formatted capacity* Guaranteed sectors Bytes per logical sector

ST10000NE0004 10TB 7,814,037,168 512

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting..

Note

LBA Counts for drive capacities greater than 8TB are calculated based upon the SFF-8447 standard publication.

ftp://ftp.seagate.com/sff/SFF-8447.PDF

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB.

2.3 Recording and interface technology

Interface Serial ATA (SATA)

Recording method Perpendicular

Recording density, KBPI (Kb/in max) 2230

Track density, KTPI (ktracks/in avg) 386

Areal density (Gb/in2 avg) 867

Spindle speed (RPM) (± 0.2%) 7200

Internal data transfer rate (Mb/s max) 2695

Maximum Sustained transfer rate (MB/s) 214

I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

2.4 Start/stop times

Power-on to Ready (sec) (typ/max) 20/30

Standby to Ready (sec) (typ/max) 20/30

Ready to spindle stop (sec) (max) 20

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 8

2.5 Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 3 on page 23.

2.5.1 Power consumption

Power requirements for the drives are listed in Table 2. Typical power measurements are based on an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

Table 2 DC power requirements (10TB)

6.0Gb mode

Voltage +5V +12V Watts

Regulation ± 5% Total Avg Idle Current * 0.26 0.26 4.42

Advanced Idle Current *

Idle_A 0.25 0.26 4.36 Idle_B 0.16 0.18 2.98 Idle_C 0.17 0.12 2.34 Standby 0.15 0.00 0.80

Maximum Start Current

DC (peak DC) 0.58 1.94 AC (Peak DC) 0.79 2.70

Delayed Motor Start (DC max) 0.26 0.75

Operating current (random read 4K16Q):

Typical DC 0.31 0.57 8.37

Maximum DC 0.32 0.59 Maximum DC (peak) 0.96 2.24

Operating current (random write 4K16Q)

Typical DC 0.32 0.56 8.31 Maximum DC 0.33 0.57 Maximum DC (peak) 0.70 2.26

Operating current (sequential read 64K16Q)

Typical DC 0.65 0.28 6.59 Maximum DC 0.67 0.28 Maximum DC (peak) 1.11 0.71

Operating current (sequential write 64K16Q)

Typical DC 0.58 0.31 6.57 Maximum DC 0.60 0.31 Maximum DC (peak) 0.78 0.71

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 9

2.5.1.1 Typical current profiles

Figure 1. 10TB Typical 5V and 12V startup and operation current profiles

2.5.2 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 V line or an equivalent 15-ohm resistive load on the +5V line.

• Using 12V power, the drive is expected to operate with a maximum of 120mV peak-to-peak square-wave injected noise at up to 10MHz.

• Using 5V power, the drive is expected to operate with a maximum of 100mV peak-to-peak square-wave injected noise at up to 10MHz.

Note

Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

2.5.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5% 12V ± 10%

Seagate IronWolf Pro v4 Serial ATA Product Manual, Rev. A 10

+ 23 hidden pages