Seagate MEDIALIST 720, MEDIALIST 1080 Product manual

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Medalist 720
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Medalist 1080
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ATA Interface Drives
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Contents
Read before you begin...
Free installation software on the hard disc . . . . . . . . 2
Quick software transfer for experienced users . . . . . . 2
FCC and agency compliance . . . . . . . . . . . . . . . . 3
Drive capacity . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the drive . . . . . . . . . . . . . . . . . . . . . . 7
Attaching cables . . . . . . . . . . . . . . . . . . . . . . 8
Mounting the drive . . . . . . . . . . . . . . . . . . . . . 9
Transferring the free installation software . . . . . . . . 11
Configuring the computer . . . . . . . . . . . . . . . . 12
Standard setup . . . . . . . . . . . . . . . . . . . . . 13
Dual-drive emulation . . . . . . . . . . . . . . . . . . . 14
Partitioning and formatting the drive . . . . . . . . . . . 14
Using the installation software . . . . . . . . . . . . . . 16
Basic troubleshooting . . . . . . . . . . . . . . . . . . . 22
Advanced troubleshooting . . . . . . . . . . . . . . . . 23
Technical support services . . . . . . . . . . . . . . . . 29
Storing and shipping your drive . . . . . . . . . . . . . 31
© 1995 Seagate Technology, Inc. All rights reserved Publication Number: 36295-001, Rev. B February 1995
Seagate, Seagate Technology and the Seagate logo are registered trademarks of Seagate Technology, Inc. Medalist, SeaFAX, SeaFONE, SeaBOARD and SeaTDD are trademarks of Seagate Technology, Inc. EZ-Drive and Maximum Overdrive are trademarks of Micro House International, Inc. Other product names are registered trademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.
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Medalist 720 and 1080 Installation Guide, Rev. B 1
Read before you begin...
Application. Your Seagate® drive is designed for IBM AT and compatible personal computers. It uses the ATA interface. It satisfies the safety requirements of a Nationally Recognized Testing Laboratory (NRTL) for use with other NRTL-approved personal computers.
Warning. Turn off the computer before you open the case, touch
any internal components or install the drive.
Static discharge. Your drive and computer contain components that can be damaged by static discharge. Static electricity is generated when two contributors rub together. The charge is stored in your body and is discharged when you touch another conductor. Wool, synthetic clothing, carpets and plastics—includ­ing most plastic bags—are common contributors. Observe these precautions to avoid damage from static electricity:
Ground yourself before handling the drive. Wear a grounded wrist strap that is properly connected to the earth ground, or touch the metal chassis of a computer power supply that is plugged into an outlet.
Keep the drive in its antistatic bag until you are ready to install it. Do not attach any cables to the drive while it is in its bag.
Handle the drive gently and only by its edges or frame. Until you are ready to install it, place it only on an antistatic surface.
Do not touch the drive’s connector pins or printed circuit board.
Drive handling. The drive is extremely fragile—handle it with care. Do not remove any labels from the drive.
Inspection. After you are familiar with the handling precautions listed above, inspect the drive. If it appears to be damaged, call your distributor or dealer immediately.
Warranty. See your authorized Seagate distributor or dealer. Note. With regard to the EZ-Drive software, there are no warran-
ties, express or implied, including, but not implied, warran-
2 Medalist 720 and 1080 Installation Guide, Rev. B
ties of merchantablity or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed.
Maintenance and repair. Seagate drives do not require mainte­nance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer service centers are the only facilities authorized to repair Seagate drives. Seagate does not sanction any third-party repair facilities.
Note. Throughout this manual, the Medalist 720 is referred to by
its model number, ST3780A, and the Medalist 1080 is referred to by its model number, ST31220A.

Free installation software on the hard disc

Files containing the free hard disc installation software and a program for transferring them to a bootable diskette are written on the drive at the factory. The installation software, a version of EZ-Drive for Seagate, provides a software solution for computers that use DOS with BIOSs that impose a 528-Mbyte capacity limit on the hard disc. It circumvents the BIOS, allowing the computer to access your Seagate drive’s full capacity.
Before you partition and format the drive, transfer the EZ-Drive files to a bootable diskette. Detailed instructions for transferring the files are on page 11 and in the README.EXE file on the drive.
Note. The EZ-Drive software is authorized for installation only
with the drive on which it is shipped.
Quick software transfer for experienced users
Install the drive and turn the computer on.
Select drive type 2 for the new Seagate drive in CMOS.
Boot the computer with a diskette that has 300 Kbytes avail-
able for transferring the files.
Activate the prompt for the new Seagate drive.
Type seamove and press
ENTER. Seamove transfers the files
Medalist 720 and 1080 Installation Guide, Rev. B 3
to the diskette in Drive A, erases the drive partition and reboots the computer.
FCC and agency compliance
Your Seagate drive is intended to be contained solely within a personal computer or similar enclosure (not attached to an exter­nal device). As such, the drive is considered a subassembly and no Federal Communications Commission authorization, verifica­tion or certification of the device is required.
Seagate Technology, Inc. has tested these drives in an enclosure as described above to ensure that the total assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J of Part 15 of the FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and, if not installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television, which can be determined by turning the equipment on and off, you are encouraged to try one or more of the following corrective measures:
Reorient the receiving antenna.
Move the device to one side or the other of the radio or TV.
Move the device farther away from the radio or TV.
Plug the equipment into a different outlet so that the receiver
and computer are on different branch outlets.
4 Medalist 720 and 1080 Installation Guide, Rev. B If necessary, you should consult your dealer or an experienced
radio/television technician for additional suggestions. You may find helpful the following booklet prepared by the Federal Com­munications Commission:
Television Interference Problems.
the Superintendent of Documents, US Government Printing Of­fice, Washington, DC 20402. Refer to publication number 004­000-00345-4.
Note. This digital apparatus does not exceed the Class B limits
for radio noise emissions from computer equipment as set out in the radio interference regulations of the Canadian Department of communications.
Le présent appareil numérique német pas de bruits radioélectri­ques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage ra­dioélectrique édicté par le Ministère des Communications du Canada.
1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umege­bungstemperatur von 55°C vorgesehen ist.
2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen.
3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A +12V ± 5% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%)
4. Die Versorgungsspannung muβ SELV entsprechen.
5. Alle Arbeiten dürfen nur von ausgebildetem Servicepersonal
durchgeführt werden.
6. Der Einbaudes Drives muβ den Anforderungen gemäβ DIN IEC 950V DC 0805/05.90 entsprechen.
How to Identify and Resolve Radio-
This booklet is available from
Sicherheitsanleitung
Medalist 720 and 1080 Installation Guide, Rev. B 5
Drive capacity
The BIOS your computer uses can limit the effective capacity of your disc drive. (This document assumes you are using a DOS operating system. If you are using another operating system, refer to its user’s guide regarding disc drive installation and parameters.) It creates a representation of the drive’s surface that allows the computer to store and retrieve data. Recent develop­ments in disc drive technology have allowed for increased physi­cal capacity. However, parameter restrictions in some BIOSs limit the size of the representation to 528 Mbytes. The full capacity of the ST3780A, 720 Mbytes, and the ST31220A, 1080 Mbytes, is not accessible when this limit is imposed. Some solutions for surpassing the 528-Mbytes barrier are listed below:
Upgrade the BIOS to one that uses logical block addressing (LBA) or a cylinder-head-sector (CHS) addressing scheme that allows for more than 528 Mbytes.
Use a host adapter that supports more than 528 Mbytes.
Install the drive configured for dual-drive emulation. This fea-
ture makes the drive two logical drives for the computer. Each logical drive is assigned a drive type in System Setup and is partitioned and formatted. A second, physical drive cannot be used when you use dual-drive emulation.
Extract and use the free installation software, EZ-Drive, that is saved on the drive at the factory or an equivalent. (See page 11 for instructions on transferring the software to a diskette. See page 16 for installations on using EZ-Drive.)
Before you install your Seagate drive, evaluate your computer system to determine the best installation strategy. The following are available installation options discussed in this manual:
Standard setup
Dual-drive emulation
Installation with EZ-Drive
pin 1
J8 pin 1
J5 pin 1
111291078563
4
13
14
1
2
J8. Options jumper block
J4. Interface
connector
J5. Master/slave jumper block
Drive is master with  slave present
Drive is slave
One drive only
Cable select. You must also install a jumper on pins 6 and 8 of J8.
Spare (as shipped)
Note. All other pins are reserved. Do not use them.
Remote LED connection pin 13 (–), pin 14 (+)
Spare (as shipped)
Cable select
341
2
Circuit board  side up
Circuit board side up
J3. Standard
power connector
1
2
3
4
Circuit board side up
+5V +5V return +12V return +12V
341
2
Circuit board side up
Spare (as shipped) Dual-drive
emulation mode
6 Medalist 720 and 1080 Installation Guide, Rev. B
J6. Dual-drive
emulation
jumper block
Figure 1. Jumpers and connectors
Medalist 720 and 1080 Installation Guide, Rev. B 7
Installing the drive
This instruction guides you through the two stages of drive installation. The first stage involves configuring the drive and attaching it to the computer. The second stage involves configur­ing the computer to recognize the drive. After you have attached the drive to the computer, we recommend that you transfer the free installation software to a diskette. Instructions for transferring the files are on page 11.
1. Turn the computer off. Warning. Installing or removing the drive or adapter cards
while the computer is powered on can damage your drive, adapter and computer.
2. Remove the computer’s cover. Caution. Special training or tools may be required to service
3. Ground yourself.
Configuring the drive
You must configure the drive to operate in your computer system. You can configure it for single-drive operation, as one drive in a two-drive operation or for dual-drive emulation. You can also configure it for computers that use cable select. Figure 1 shows where the connectors and jumper blocks are located on the drive. It includes diagrams showing how to install the jumpers for the various configurations. A spare jumper is available on each of the three jumper blocks. The jumpers are 0.100-inch connectors. Use Seagate part number 10562-001 or equivalent for replacements.
1. Remove the drive from its antistatic bag.
2. Install master/slave jumpers. The master/slave jumper
block (J5)—see Figure 1—is used to configure the drive as master or slave or for cable-select. Cable-select may also be selected using the options jumper block (J8).
laptop computers. Removing the cover may void your warranty. Review the terms and conditions of your warranty before removing the cover.
8 Medalist 720 and 1080 Installation Guide, Rev. B
Note. Use the jumpers attached to the options jumper block
(J8), master/slave jumper block (J5) and the dual-drive emulation jumper block (J6) to configure your drive.
Installing one drive: The drive is preconfigured by the factory for single-drive operation.
Installing two drives: You can install the Seagate drive as either the master or the slave.
Drive as master: Place a jumper on pins 3 and 4. Drive as slave: Place a jumper on pins 1 and 2.
Cable-select: If your computer uses cable-select, place a jumper on pins 1 and 2 and pins 3 and 4 of the master/slave jumper block (J5) and on pins 6 and 8 of the options jumper block (J8).
3. Dual-drive emulation (optional). Place jumpers on pins 1 and 2 and pins 3 and 4 of the dual-drive emulation jumper block (J6). This option configures the drive as both the master and slave.
Attaching cables
This section refers to Figure 1 on page 6 for the connector locations.
1. Attaching a remote LED cable. If a drive-activity LED cable is used, place the connector end attached to the ground wire, usually the black wire, on pin 13 (–) and the other end on pin 14 (+) of the options jumper block (J8). The LED is polarized and can be damaged if the cable is attached incorrectly. You may need to replace the connector on the LED cable.
2. Attach a power-supply cable to the drive.
Caution. The cable and connector are designed to mate. Do not
force a connection. Improper alignment can damage your drive.
3. Attach the interface cable. The interface cable’s edge-stripe denotes pin 1. The cable must be no longer than 18 inches.
Medalist 720 and 1080 Installation Guide, Rev. B 9 Caution. The cable and connector bond is delicate. Pulling the
cable to remove the connector can damage the cable.
Installing one drive with a standard ATA 40-pin interface cable:
Attach one end of the cable to the drive’s 40-pin ATA interface connector. Align the cable’s edge-stripe with pin 1 of the drive shown in Figure 1 on page 6. Attach the other end of the cable to the host adapter card or to the hard-drive connector located on the motherboard. Align the cable’s edge-stripe with pin 1 (see your system user’s guide or host adapter user’s guide).
Installing two drives with an ATA interface cable:
The interface cable must be designed for two drives. Attach a cable connector to each drive’s 40-pin ATA interface connec­tor. Align the cable’s edge-stripe with pin 1 of the drive shown in Figure 1. Attach the other end of the cable to the host adapter card or to the hard-drive connector located on the motherboard. Align the cable’s edge-stripe with pin 1 (see your system user’s guide or host adapter user’s guide). You can attach the drives in any order on the cable.
Cable-select installation:
Refer to your computer’s user guide to distinguish the master drive interface connector from the slave interface connector.
Mounting the drive
The drive fits in the standard 3.5-inch bay. Use four 6-32 UNC-2A screws (not included) in either the side mounting holes or the bottom mounting holes, shown in Figure 2 on page 10, to mount the drive. The drive may be mounted securely in any orientation. Position the drive so cables are not strained or crimped.
Caution. To prevent drive mounting-hole damage, use only the
type of screws specified.
Bottom mounting holes. Insert four mounting screws not more than 0.20 inches (6 full turns) into the drive frame.
Side mounting holes. Insert four mounting screws not more than
0.125 inches (4 full turns) into the drive frame.
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