Seagate MAXTOR BLACKARMOR User Manual
Maxtor BlackArmor
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Preparing the BlackArmor Drive for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Configuring the BlackArmor Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installing the Maxtor Manager Software . . . . . . . . . . . . . . . . . . . . . . . .4
Using the Maxtor System Tray Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Restoring the System Tray Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Managing Your Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adjusting the Power Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Testing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Updating Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Backing Up & Restoring Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Creating a Backup Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Using Simple Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Creating a Custom Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Managing Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Editing Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Deleting a Backup Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using Scheduled Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Turning Off Scheduled Backup . . . . . . . . . . . . . . . . . . . . . . . . . 40
Backing Up Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Viewing the Backup Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Restoring an Historical Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Restoring the Most Recent Version . . . . . . . . . . . . . . . . . . . . . . . . . .46
Synchronizing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using Simple Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using Custom Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Completing the Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
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Maxtor BlackArmor
Editing Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Checking Sync Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Deleting Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using Automatic Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using Automatic Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Using the Sync Preview Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Managing BlackArmor™ Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Unlocking the BlackArmor Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Changing your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Using the Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Opening the Set Password Hint Window . . . . . . . . . . . . . . . . . . . . . .77
Setting a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Changing a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Deleting a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Retrieving a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Erasing a BlackArmor Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Configuring an Erased Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using Administrative Tools to Format an Erased BlackArmor . . . . . .97
Installing the Maxtor Manager Software after Erasing the Drive . . . .99
Using BlackArmor™ Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Configuring the BlackArmor Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Unlocking the BlackArmor Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Using the BlackArmor Manager Features . . . . . . . . . . . . . . . . . . . . . . . . .105
Changing your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Using the Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Opening the Set Password Hint Window . . . . . . . . . . . . . . . . . 109
Setting a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Changing a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Deleting a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Retrieving a Password Hint . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Testing your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
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Maxtor Black Armor
Getting Started
This User Guide is written for both Windows XP and Windows Vista users. The images reflect
the Windows XP environment, but all information is relevant for the Windows Vista
environment as well.
The Maxtor BlackArmor™ drive offers these features:
• BlackArmor security to provide the strongest hardware-based, full disk encryption
available for an external storage device*
• The BlackArmor Manager application to allow you to work with stored data on any
computer
• Backup & Restore to protect your data
• Sync to synchronize one or more folders between two or more computers
• Power management features to conserve energy when your BlackArmor drive isn’t
being used
*Government-grade AES encryption certified by the National Institute of Standards and Technology (NIST)
Preparing the BlackArmor Drive for Use
Two applications provide the features offered by your BlackArmor drive, the BlackArmor
Manager software and the Maxtor Manager software. Before you install the Maxtor Manager
software for the BlackArmor, you must use the BlackArmor Manager application to configure
and unlock your drive.
Configuring the BlackArmor Drive
To configure a BlackArmor drive,
Step 1: Connect the drive to your computer.
Preparing the BlackArmor Drive for Use 1
The Configure window opens:
T
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Figure 1: Configure
Step 2: Select your BlackArmor drive from the dropdown menu.
Step 3: Enter the 25-character identification code printed on the drive label.
Step 4: Enter and confirm a drive password.
The password must contain between 6 and 32 characters.
Step 5: Click Set.
A message confirms that a password has been set successfully and offers the
option of setting a password hint:
Figure 2: Password Set Successfully
Step 6: Click Done to close the Black Armor Manager window or Set Password Hint to
create a password hint.
Note: For information on setting a password hint, see Setting a Password Hint.
Preparing the BlackArmor Drive for Use 2
The Unlock Drive window opens:
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Figure 3: Unlock Drive
Step 7: Select your BlackArmor drive from the dropdown list, enter your password, and
click Unlock.
The Unlock Drive window closes and the BlackArmor autostart window opens:
Figure 4: BlackArmor Autostart Window
Step 8: Select Install Maxtor Manager using the program provided on the device and
click OK.
Preparing the BlackArmor Drive for Use 3
The Maxtor Manager installation window opens:
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Figure 5: Maxtor Manager Installation Window
You’re ready to install the Maxtor Manager software.
Installing the Maxtor Manager Software
To install the Maxtor Manager software,
Step 1: In the Maxtor Manager installation window, click Install Maxtor Manager.
Figure 6: Maxtor Manager Install Window
Preparing the BlackArmor Drive for Use 4
The Welcome window opens:
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Figure 7: Welcome
Step 2: Click Next.
Preparing the BlackArmor Drive for Use 5
The License Agreement window opens:
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Figure 8: License Agreement
Step 3: Click Yes to accept the terms of the License Agreement.
The Choose Destination Location window opens:
Figure 9: Select a Destination
Step 4: Accept the default destination folder or click Browse to select a different folder.
Preparing the BlackArmor Drive for Use 6
Step 5: Click Next.
A Setup Status window keeps you informed as the installation proceeds:
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Figure 10: Setup Status
When the installation is finished, the Register window opens:
Figure 11: Register
Preparing the BlackArmor Drive for Use 7
Step 6: Decide whether to register now and click Next.
The InstallShield Wizard Complete window opens:
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Figure 12: InstallShield Wizard Complete
Step 7: Click Finish to restart your computer and complete the installation.
When your computer has restarted, a Maxtor Manager icon appears on your
desktop:
Preparing the BlackArmor Drive for Use 8
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Step 8: Double-click the Maxtor Manager icon to open the BlackArmor application:
Figure 13: My Drives
Using the Maxtor System Tray Icon
You can use the Maxtor Manager system tray icon to check the status of your BlackArmor drive
and to access the drive features.
Step 1: To check the status of your drive, roll your mouse over the system tray icon:
Figure 1: System Tray Icons
The information popup confirms the drive’s status and identifies the drive letter.
Using the Maxtor System Tray Icon 9
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The color of the system tray icon conveys this information:
Figure 14: System Tray Icon Information
Note: When a backup or sync has failed, the red icon continues to display until the next
successful backup or sync.
Step 2: To display the Maxtor Manager menu, click the system tray icon:
Figure 2: System Tray Menu
Step 3: Select the feature you want to access or select Exit to close the menu (the
BlackArmor application remains open).
Table 1: Using your Mouse with the Maxtor System Tray Icon
Click the system tray icon to • Launch Maxtor Manager
• Back Up Now
• Sync Now
• Edit Backup Settings
• View Log
• Open Maxtor Encryption
• Exit
Run your mouse over the icon to show • Status Information
• Status for Multiple Events
Restoring the System Tray Icon
If you select Exit from the System Tray menu, the Maxtor icon disappears from the System
Tray. To restore the Maxtor icon to the System Tray, go to
Start > Programs > Maxtor > Maxtor Status Icon
Using the Maxtor System Tray Icon 10
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Figure 15: Restore Maxtor System Tray Icon
Using the Maxtor System Tray Icon 11
Managing Your Drives
The My Drives window provides a central point from which to manage your Maxtor
BlackArmor™ drives:
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Figure 3: My Drives
The icons across the top of the Maxtor Manager window allow you to access your drive
features.
In the My Drives window,
Step 1: Select a drive.
Step 2: Click an option from the icons across the top of the Maxtor Manager window.
Note: External drives are automatically detected and listed in the My Drives window. It can take
a few seconds for the Maxtor Manager software to detect your drive. If your drive doesn’t
appear, make sure it’s properly connected and turned on.
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Adjusting the Power Setting
You can choose how long your drive should remain inactive before it goes into power-saving
mode.
To adjust the power setting,
Step 1: In the My Drives window, click Settings.
The Settings window opens:
Figure 16: Settings
Step 2: Click Adjust Power Setting.
Adjusting the Power Setting 13
The Adjust Power Setting window opens:
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Figure 17: Adjust Power Setting
Step 3: Select an interval from the dropdown menu or click Default to return to the default
power setting.
Step 4: Click Apply to save the power setting.
Adjusting the Power Setting 14
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The Adjust Power Setting window confirms that the power setting for your drive
has been changed:
Figure 18: Power Setting Confirmation
Step 5: Click OK to return to the My Drives window.
Testing Your Drive
Test your drive to check the health of your BlackArmor drive. The diagnostic utility performs its
tests without affecting the data on your drive.
To test your drive,
Step 1: In the My Drives window, click Settings.
Testing Your Drive 15
The Settings window opens:
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Figure 19: Settings
Step 2: Click Test My Drive.
Testing Your Drive 16
The Test My Drive window opens:
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Figure 20: Test Drive
Step 3: Click Test.
Testing Your Drive 17
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A progress bar indicates the progress of the test. When the test is complete, the
results are displayed:
Figure 21: Drive Test Complete
The drive pictured above is functioning normally. If an error occurs during testing,
the serial number of the bad device is displayed with instructions to contact
Seagate for service and support:
Testing Your Drive 18
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Figure 22: Drive Test - Bad Drive
Step 4: Click OK and contact Seagate Support for further assistance.
Updating Your Software
The Software Update feature automatically informs you when an update is available for your
software. However, you can manually check to see if an update is available or you can turn off
the Software Update feature.
To check for software updates,
Step 1: In the My Drives window, click Settings.
Updating Your Software 19
The Settings window opens:
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Figure 23: Settings
Step 2: Click Check for Software Update.
Updating Your Software 20
The Software Update window opens:
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Figure 24: Software Update
Check for update automatically is selected by default.
Step 3: To turn off Software Update, unselect Check for updates automatically.
Step 4: To check for updates now, click Check Now.
If an update is available for your software, a Software Update window allows you
to download the update:
Figure 25: Software Update Available
Step 5: Click Yes to download the software update and follow the Install Wizard
instructions to install it.
Updating Your Software 21
If your software is up to date, a Software Update window informs you of that:
Figure 26: Software Up to Date
Step 6: Click OK to return to the Settings window.
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Updating Your Software 22
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Backing Up & Restoring Folders
The Maxtor Manager Backup feature allows you to
• Schedule the backup of selected folders
• Edit backup settings
• Launch an immediate file backup
• Restore backed up files
After the initial backup, the Maxtor Manager software backs up changed files in backed up
folders on a schedule you set or right away when you click Back Up Now in the Backup
window.
Creating a Backup Plan
You can create one Backup Plan for each Maxtor drive connected to your computer. You can
select either of two Backup Plans:
• Simple Backup: Pre-configured to back up your XP My Documents/Vista Personal
Folder folder daily at 10:00 p.m.
— OR —
• Custom Backup: You select the folders to be backed up and set a backup
destination and schedule.
Using Simple Backup
Use Simple Backup to back up your XP My Documents or Vista Personal Folder folder daily
at 10 p.m.
Creating a Backup Plan 23
To use Simple Backup,
Step 1: Click the Backup icon in the Maxtor Manager window.
The Backup window opens:
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Figure 27: Backup
Step 2: In the Backup window, click Simple Backup.
A Simple Backup Confirmation window confirms that you’ve selected Simple
Backup and asks you to name this Backup Plan:
Figure 28: Simple Backup Confirmation
Creating a Backup Plan 24
Step 3: Enter a name for your Backup Plan and click OK.
The Backup window now allows you to edit your backup settings and restore
backed up files and describes your Backup Plan and the details of your last
backup.
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Figure 29: Simple Backup Details
Creating a Custom Backup
To select specific folders for backup and set up a backup destination and schedule,
Step 1: Click the Backup icon in the Maxtor Manager window.
Creating a Backup Plan 25
The Backup window opens:
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Figure 30: Backup
Step 2: In the Backup window, click Custom Backup.
Creating a Backup Plan 26
The Backup Folder Selection window opens:
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Figure 31: Backup Folder Selection
Step 3: Name your Backup Plan, select the folders to be backed up, and click Next.
Creating a Backup Plan 27
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