Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seag ate Technology, Inc. Ch eetah, SeaFAX,
SeaFONE, SeaBOARD, and SeaTDD are either trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other trademarks or registered trademarks are
the property of their respective owners.
No part of this publication may be reproduced in any for m with-
out writt en permission from Seaga te Technolog y, Inc.
Cheetah 18 Installation Guide, Re v. A1
Preface
This manual contains information for users of the Seagate®
Cheetah 18 SCSI disc drives. It provides support services, per-
formance specifications, and initial setup information. Additional
info rm atio n is ava ilabl e in th e
Cheetah 18 Product Manual
(par t
number 8332926 0). Contac t your Seagate sal es repres enta tiv e if
you need to order thi s publicat ion.
Electrostatic discharge protection
Cauti on.
All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circui try. Althou gh some devices such as metal-oxide semi conductors are extremely sensitive, all semiconductors, as well
as some resistors and capacitors, ma y be damaged or degra ded
by exposure to static electricity.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the warranty.
Elect rost atic damage t o electr onic de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
•Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
2Cheetah 18 I nstallation Guide, Rev. A
•Turn off the power before removing or installing the DC power
cable.
•Do not remove any circuit boards from the drive.
•Never use an ohmmeter on any circuit boards.
•When inst alli ng the drive on a carrier or t ra y, discharge the car-
rie r o r tray pr io r to ins e rting it into th e syst e m .
Importan t safety information and precau tions
Caution.
Use forced-air ventilation when bench-testing the
drive to ensure prop er cooling of driv e com ponents.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minim ize or eliminat e the ris k of pers onal injury. The warnings
point out conditions or practices that may endanger you or others . The cautions point out conditions or practices that may damage the uni t, possibly making it unsafe for use.
Always observe the following warnings and precautions:
•Follow al l cautions and war nings in t he procedures.
•Use sound safety practices when operating, installing, or
removing the unit.
•Use caution when troubleshooting a unit that has voltages
present. Turn off power to the uni t befo re removing it.
•Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
Cheetah 18 Installation Guide, Re v. A3
stacked vertically, pay special attention to the top where temperatures are usual ly highest.
•Follow the precautions listed above in “ Electrostatic discharge
protection.”
•Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repai r will damage compo nents and may void the w arranty.
•Do not separate the head and disc assembly (HDA) from the
PCB. Return the entire drive for depot repair if the HDA is
defective.
•Do not attempt to disassemble the HDA. It is not field repair-
abl e. If t he sealed HDA is opened by personn el not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CAN/CSA C22.2
950-95, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally cer tify component
assemblies, such as the Cheetah disc drive, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requirement s is the provision for overcurrent protection on drive SELV supply voltages.
4Cheetah 18 I nstallation Guide, Rev. A
This unit is a component part and as such is not meant to com-
ply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Depar tment to assist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht.
Beim Testen des Laufwerks auf dem Prüftisch ist
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risi ko behaft et ist.
Die Warn- und Vor sichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken j eder Methode zu kennen, zu beur teilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewä hlt e Verfahren weder Ihr e
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Cheetah 18 Installation Guide, Re v. A5
Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht-
shinweise:
•Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
•Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
•Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, bevor Sie mit den Install ati ons-und Entfernungsar beit en beginnen.
•Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montier t ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dor t die Temperatur gewöhnlich am
höchsten ist.
•Befolgen Sie die oben unter “Electrostatic Discharge Protec-
ti on” angegebenen Sic herheitsmaßn ahm en.
•Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zuständigen kann zu einer Beschädigung der Komponenten und
Erlöschen des G aranti eanspruchs führen.
6Cheetah 18 I nstallation Guide, Rev. A
•Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerkgehäuse nehmen! Falls die HDA beschädigt ist,
schicken Si e das gesamte Laufwerk zur Reparatur ein.
•Die HDA ist nicht vor Ort reparierbar und darf nicht auseinan-
dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zuständigen hat eine Beschädigung der Komponenten und
Erlöschen des G aranti eanspruchs zur Folge.
Als Tei lkomponent e ist diese s Laufwer k für die Ins tallation und
den Betr ieb in Übe reinstimmun g mit UL 19 50, EN60950, C AN/
CSA C22.2 950-95 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seaga te-Produ kten im Rahm en de r gegenwär tig ge ltenden
Stan da rds z u gewäh rl eiste n. Zu d en typi sch en A nwe nd unge n
dieser Festplattenwerke zählen Systemeinbau durch den
Ku nden und di e Kon stru ktion v on Unter systemen. Sicherh eit sbehörden gewähren eine bedingte Zulassung für Komponenten wie
das Cheetah-Fest plattenlaufwerk vo rbehaltlich der endgültigen
Zulass sung i m Endp rod ukt. Desi gner von Unters ysteme n sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorsch riften in ihren
Endprodukten und - falls gesetzlich vorg eschrieben - für die
Zula ss ung zu sc haf fen. E ine Gr und vorau ssetz u ng zu r Ein ha ltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine B augruppe und unter liegt als solche nicht
den Anforderungen der FCC od er ähnlicher nationaler Behörden
für eigenständige G eräte. Technische Testergebnisse zu el ektro-
Cheetah 18 Installation Guide, Re v. A7
magneti sche Str ahlung si nd für Design er von Unte rsyst emen auf
Anfr age von der Seagate-Sic herheitsabteilung erhäl tl ich.
Regulatory agency compliance
Elect romagneti c susceptibil ity
As a component assembly, the drive is not required to meet any
susceptibili ty perform ance requi rem ents. It is the r esponsibilit y of
those integrating the drive within their systems to perfor m those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to t he system does not adversely affect the performance of the drive. See
DC power requirements on page 18.
Elect romagnetic compliance
Seagate uses an independent laboratory to confirm compliance
to the dir ectives/standard(s) for CE Marking and C- Tick Marking .
The drive was tested in a representative system for typic al appl ications. The selected system represents the most popular characteristics for test platforms. The sy stem configurations include:
•486, Pentium, and PowerPC microprocessors
•3 . 5 -inc h floppy di sc dr ive
•Keyboard
•Monitor/display
•Printer
•External mo dem
•Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
8Cheetah 18 I nstallation Guide, Rev. A
shall confirm EMC compliance and provide CE Marking and C-
Tic k M arki ng for their product.
Elect romagn etic compliance for the European Union
If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Directi ve 89/336/EEC of 03 M ay 1989 as am ended by Directiv e 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).
Cheetah 18 Installation Guide, Re v. A9
Seagate Technology support services
Presales suppor t
To determine which Seagate products are best suited for your
specific application, cont act us about configuration and compatibility and for current product availability. You can leave a voice
message after business hours or send an e-mail message—we
repl y during busi ness hours.
Disc Dri ves405-936- 1210Fax: 405-936- 1683
A.M
(8: 00
e-mail: DiscPresales@Seagate.com
.
to 12: 15 P.M., 1:30 P.M. to 6:00
P.M
.
, central time, M-F)
Tape Pr oducts1-800-626-66 37 or 714-641-2500
A.M
Fax: 714-641- 2410
e-mail: Tape_Sales_Support@Seagate.com
Note.
You can purchase select tape products and tape accessories through Seagate Express 24 hours daily by calling
1-800-531-0968 or by faxing your order to 972-481-4812.
(6:00
.
to 5:00
P.M
.,
pacific time, M-F)
Technical support services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with y our Seagate
®
driv e or other
Seagate produc ts, use one of the Seagate t echnical support services listed bel ow.
SeaFONE® 1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly
10Cheetah 18 Installation Guide, Re v. A
asked questions, troubleshooting tips, and specifications for disc
drives and tape drives. This service is available 24 hours daily
and requires a touch-tone phone. International callers can reach
this automated self-help serv ice by dialing 405-936-1234.
Online servi ces
Using a modem, you can obtain troubleshoot ing tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET
You can obtain technical information about Seagate products
over the Inter ne t fro m Se agat e’s World Wid e Web h ome pa ge
(http://www.seagate.com)
ftp.seagate .com)
DiscSupport @ Seagate.com
to
Seagate.com
.
. You can also send E-mail wi th your questions
or Seagate’s ftp server
or
TapeSupport @
(ftp://
Seagate CompuServe forum
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type
seagate
. This forum provides information similar to that found on
go
SeaBOARD. In addition, you can type questions or browse
through previous questions and answers on the forum messages.
SeaBOARD®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity, and one st op bit (8-N-1).
You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by
ret urn FAX. This service is available 24 hour s daily.
For one-on-one help, you can talk to a techni cal support specialist during local business hours. Before calling, note your system
configuration and drive m odel number (ST
LocationPhone number
Austra li a61-2-9 725-3366 (9:00
A.M
xxxx
.
to 5:00
).
P.M
.
, eastern
tim e, M–F)
France33 1-41 86 10 86 (9:30
2:00
P.M
.
to 5:00
P.M
.
, M–F)
A.M
.
to 12:30
P.M
.
,
GermanyDisc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A.M
.
to 12:30
P.M
.
, 2:00
P.M
.
to 4:00
P.M
.
,
M–F)
Hong Kong852-2368 9918
Korea82-2- 531-5800 (9:00
P.M
.
to 6:00
Singap ore65-488- 7584 (9:00
to 5:00
Taiwan886-2-2514-2237
P.M
P.M
.
, M–F )
.
, M–F )
A.M
A.M
.
to 12:00
.
to 12:00
P.M
P.M
.
, 1:00
.
, 2:0 0
P.M
.
Cheetah 18 Installation Guide, Re v. A13
LocationPhone number
UK44-1628- 894083 (10:00
2:00
P.M
.
to 5:00
P.M
.
, M–F)
A.M
.
to 1:00
P.M
.
,
USAPlease dial 1-800-SEAGATE or 405- 936-1234
for the specific product telephone number.
(8:00
A.M
.
to 12:15
P.M
.
, 1:30
P.M
.
to 6:00
P.M
.
,
ce n tra l time, M– F )
SeaTDD™ 405-936- 1687
Using a telecommunicat ions device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
A.M
sages with a technical support specialist between 8:00
12:15
P.M
. and 1:30 P.M. to 6:00
P.M
.
(central time) Monday
.
to
thr ough Friday.
Customer service centers
Seagate direct OEM, Distribution, and Systems Integrator customers should contact their Seagate service representative for
warranty information. Other custom ers shoul d contact thei r place
of purchase. Seagate offers comprehensive customer support
for all Seagate dr ives. These services are availabl e worldwide.
LocationPhone numberFAX number
Asia Pacific and Australia65-485- 359565-488-7 503
Europe, Middle East,
and Africa31-2031- 6730031-2065-34320
Japan81-3-54 62-290481-3- 5462-2979
USA1-800-4 68-3472405-949-6740
Other Americas (Brazil,
Canada, Mexico)405-949-6706405-949-6738
14Cheetah 18 Installation Guide, Re v. A
LocationPhone numberFAX number
Man ufacturer’s representati ves
Braz il
MA Infor matica55-21-516-664955-21-516-5280
Canada
Memofix
Adtech
905-660-4936
905-812-8099
905-660-8738
905-812-7807
1-800-624-9857
Mexico
Abicom Seamax
SA DE CV525-546- 4888525-546- 4888
Southe rn Europe
Caesar Italia39-688-1814939-688-0 2103
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