Global Access User Guide
Seagate® Global Access User Guide
© 2009 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave
logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of
its affiliates. All other trademarks or registered trademarks are the property of their respective
owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one
terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition,
some of the listed capacity is used for formatting and other functions, and thus will not be available
for data storage. Quantitative usage examples for various applications are for illustrative purposes.
Actual quantities will vary based on various factors including file size, file format, features, and
application software. Seagate reserves the right to change, without notice, product offerings or
specifications.
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Contents
1. Using Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Sign In Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessing Folders via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using Folder Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selecting a View Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using File Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Signing In to Seagate Global Access . . . . . . . . . . . . . . . . . . . . . . . . 5
Creating a Seagate Global Access Account . . . . . . . . . . . . . . . . . . . 5
If You Forget Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Viewing Network Storage Device Details . . . . . . . . . . . . . . . . . . . . . 6
Downloading Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adding Files to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Creating a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sharing a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Updating the Folder List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Overwriting Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Previewing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Downloading Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2. Managing Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Working with Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Viewing Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Editing Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sorting Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Receiving a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3. Managing Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating a Display Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Account Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Seagate® Global Access User Guide (Version 2) 3
1. Using Web Access Using the Sign In Page
1. Using Web Access
Note: Although you can store and work with files 2 GB or larger on your network storage device, you
cannot access or add files 2 GB or larger via the Seagate Global Access Web site.
The Web Access feature allows you to use the Seagate Global Access Web site to access,
download, and work with files and folders stored on your network storage device and enabled
for Web Access.
• Files and folders can be accessed remotely via the Web even if your computer is turned
off as long as your network storage device is on.
• Files downloaded to a local computer now reside on that computer. If you don’t want the
files to remain on that computer (for example, if you’re on a public computer at an Internet
cafe), be sure to delete the downloaded files and empty the Recycle Bin before you log
off from the computer.
Using the Sign In Page
The Seagate Global Access Sign In page can be used to sign into your Global Access
account to use Web Access & Sharing, create a new Global Access account, and access
your Global Access account if you forget your password.
To open the Seagate Global Access Sign In page,
• Go to the Seagate Global Access Web site at http://globalaccess.seagate.com.
The Seagate Global Access Sign In page opens.
Figure 1: Seagate Sign In Page
Seagate® Global Access User Guide (Version 2) 4
1. Using Web Access Using the Sign In Page
Signing In to Seagate Global Access
To sign in to Seagate Global Access and access files stored on your network storage device,
1. On the Seagate Global Access Sign In page, enter the email address and password you
used to create your Seagate Global Access account.
2. Click Sign In.
The Seagate Web Access page opens.
Creating a Seagate Global Access Account
If you don’t yet have a free Seagate Global Access account, you can create one now.
1. On the Seagate Global Access Sign In page, enter your email address below Don’t have
an account? and click Send.
Figure 2: Create Account
The page refreshes to indicate that Seagate has sent you an email.
2. Check your email account for the email from Seagate, which contains a link to the Web page
on which to open a Seagate Global Access account.
3. Click the link in the Seagate email.
The Seagate Global Access Account Setup page opens.
Your user name is the email address you used to register for your Global Access account.
4. Enter and re-enter a password for your Global Access account and click Sign In.
The Seagate Web Access page opens.
You’ve created a Seagate Global Access account and can access folders stored on your
network storage device via the Web.
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1. Using Web Access Using the Sign In Page
If Yo u Forget Your Password
If you forget the password you used to create your Seagate Global Access account, you can
use the Sign In page to reset the password and access your account.
If you forget your password,
1. On the Seagate Global Access Sign In page, enter your email address below Forgot your
Password? and click Send.
The page refreshes to indicate that Seagate has sent you an email.
2. Check your email account for the email from Seagate, which contains a link to the Web page
on which to open a Seagate Global Access account.
3. Click the link in the Seagate email.
The Reset Password page opens.
4. Enter and re-enter a new password and click Set Password.
The Web Access page opens and you can access the files on your network storage device.
Viewing Network Storage Device Details
You can use the Details link on the Web Access page to check the status of your network
storage device.
To view the status details of your network storage device,
1. On the Web Access page, click Details.
Figure 3: Details
The Details page opens.
Displayed is information on when the network storage device last checked into the Seagate
Web service, how much free disk space remains on the device, and what other computers
are connected to your device.
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1. Using Web Access Using the Sign In Page
2. Click Done to return to the Web Access page.
Accessing Folders via the Web
A folder must be stored on your network storage device and you must have enabled Web
Access before you can access it via the Global Access Web site. For additional information,
refer to your Seagate product user guide.
In addition, you must have full access to folders stored on the network storage device to see
those folders via Web Access.
To access a stored folder from a computer not connected to your network storage device,
1. On the Web Access page, click the folder you want to access.
Figure 4: Web Access
The Connecting page informs you of the progress as the Seagate Web site accesses the
folder on your network storage device.
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1. Using Web Access Using the Sign In Page
When the connection has been made, the contents of the selected folder are displayed.
Figure 5: Files and Subfolders - List View
2. Click a folder to display the data stored in it.
Note: Although you can store and work with files 2 GB or larger on your network storage device, you
cannot access or add files 2 GB or larger via the Seagate Global Access Web site.
Seagate® Global Access User Guide (Version 2) 8
1. Using Web Access Using the Sign In Page
Using Folder Commands
The Folder Commands are found on the left side of the Global Access Web Access and
Folder Sharing pages.
Figure 6: Folder Commands
The Folder Commands allow you to perform these actions with folders stored on your
network storage device:
• Download folders
• Add files to folders stored on the device
• Create new folders within a folder stored on the device
• Share folders via the Global Access Web site
• Update the folder list
Seagate® Global Access User Guide (Version 2) 9
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