Seagate Blackamor User Manual

BlackArmor® NAS 440/420 User Guide

© 2010 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software. Seagate reserves the right to change, without notice, product offerings or specifications.

Seagate Technology LLC 920 Disc Drive Scotts Valley CA 95066 U.S.A.

Open Source and License Source Information

For information about the open source and licenses used with Seagate products, please see the Seagate Web site at www.seagate.com/support

Contents

1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Finding More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. All About the Seagate BlackArmor® NAS 440/420 . . . . . . . . . . . . . . 9

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Main Components of the BlackArmor Server Kit . . . . . . . . . . . . . . . . . . . 9

Features of the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contents

What You Can Do With the BlackArmor Server . . . . . . . . . . . . . . . . . . . . . 12

The Difference Between a BlackArmor Administrator and User . . . . . . . . . 12

About BlackArmor Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About BlackArmor Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BlackArmor Administrators Start Here . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BlackArmor Users Start Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3. Getting Started with Your BlackArmor® Server . . . . . . . . . . . . . . . 15

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setup Steps for Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the BlackArmor Server and Software . . . . . . . . . . . . . . . . . . . 16

Connecting to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Completing the Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Creating Custom Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Distributing BlackArmor User Information . . . . . . . . . . . . . . . . . . . . . . . 20

Making BlackArmor Accessible Using Seagate Global Access . . . . . . . 21

Connecting a USB Printer to Your BlackArmor Server . . . . . . . . . . . . . 22

Setting Your BlackArmor as a Media Server . . . . . . . . . . . . . . . . . . . . . 22

Next Steps for Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Getting Started as a BlackArmor User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Optional Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating a Seagate Global Access Account . . . . . . . . . . . . . . . . . . . . . 25

BlackArmor® NAS 440/420 User Guide (Version 3) 3

Contents

4. Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . 27

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Your BlackArmor Server’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing BlackArmor Volumes, Shares and Storage . . . . . . . . . . . . . . . . 30

Understanding Volumes and Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Working with Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Working with Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Setting Storage Space Limits for BlackArmor Users . . . . . . . . . . . . . . . 34

Setting Grace Time for Exceeded Quotas . . . . . . . . . . . . . . . . . . . . . . . 35

Controlling Web File Downloads to the BlackArmor Server . . . . . . . . . 35

Managing BlackArmor Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Working with User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Creating and Modifying User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Protecting Your BlackArmor Files with Network Backups . . . . . . . . . . . . . . 37

Setting up Aggregation Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Setting Your BlackArmor Server as a Media Server . . . . . . . . . . . . . . . . . . 38

Monitoring Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Monitoring Status with the Server’s LCD Screen . . . . . . . . . . . . . . . . . 39

Monitoring Status with the Server’s LEDs . . . . . . . . . . . . . . . . . . . . . . . 39

Using Email Alerts to Monitor Server Status . . . . . . . . . . . . . . . . . . . . . 40

Checking Disk Drive Status Using SMART . . . . . . . . . . . . . . . . . . . . . . 41

Changing the BlackArmor Server’s Advanced Settings . . . . . . . . . . . . . . . 41

Dynamic Domain Name System (DNS) Settings . . . . . . . . . . . . . . . . . . 42

File Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Network Time Protocol (NTP) Settings . . . . . . . . . . . . . . . . . . . . . . . . . 42

Power Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Secure Socket Layer (SSL) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Uninterruptible Power Supply (UPS) Settings . . . . . . . . . . . . . . . . . . . . 43

Web Access Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Workgroup and Domain Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Maintaining Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Basic Hardware Safety and Maintenance . . . . . . . . . . . . . . . . . . . . . . . 44

Keeping the Server’s Firmware Current . . . . . . . . . . . . . . . . . . . . . . . . 44

Resetting Your BlackArmor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5. Tips for BlackArmor® Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

BlackArmor® NAS 440/420 User Guide (Version 3) 4

Contents

Understanding Your BlackArmor User Account . . . . . . . . . . . . . . . . . . . . . 47

Access Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Storage Space Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Automatic Sorting for Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Grace Time Limits for Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

File Protocol Support on Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Accessing Shares and Files on the BlackArmor Server . . . . . . . . . . . . . . . 49

Backing Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Backing Up Files with BlackArmor Backup . . . . . . . . . . . . . . . . . . . . . . 50

Backing Up Files Between Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Backing Up To or From an External USB Drive . . . . . . . . . . . . . . . . . . 50

Accessing Your BlackArmor Files Over the Web . . . . . . . . . . . . . . . . . . . . 51

Downloading Large Web Files to Your BlackArmor Server . . . . . . . . . . . . . 51

Retrieving Deleted Files from the Recycle Bin . . . . . . . . . . . . . . . . . . . . . . 52

6. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

I can’t connect to the server over the local network. . . . . . . . . . . . . . . . 53

I can’t connect to the server over the Web. . . . . . . . . . . . . . . . . . . . . . . 53

I can’t open BlackArmor Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

I can’t log in to BlackArmor Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . 54

I can’t access a share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

I can’t access a file on a share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

I can’t store any more files on a share because its volume is full. . . . . . 54

A firmware upgrade failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

I can’t get streaming music from the BlackArmor server. . . . . . . . . . . . 54

A volume is in degraded mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Removing and Replacing a Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

WARNING: ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

7. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

8. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

BlackArmor® NAS 440/420 User Guide (Version 3) 5

About This Guide

1. Preface

• About This Guide

• Kit Contents

• System Requirements

• Finding More Information

About This Guide

This User Guide provides all the information you need to successfully set up and use your Seagate BlackArmor® NAS 440/420 (BlackArmor server).

This guide contains complete setup instructions, as well as reference information about the components and features of your BlackArmor server. It also provides an overview of how you can get the most out of your BlackArmor server as your needs grow and change over time.

Note: Step-by-step instructions for using the BlackArmor software tools are included in the online

Help provided with the software.

Some of the topics in this guide apply to BlackArmor administrators only—users that have access to the administrative features of your BlackArmor server. Administrators-only information is clearly identified.

Kit Contents

Your BlackArmor server kit includes:

• BlackArmor server

• Power adapter

• Ethernet cable

• Installation CD, including software, product documentation, and warranty information

• BlackArmor Quick Start Guide

BlackArmor® NAS 440/420 User Guide (Version 3) 7

System Requirements

Any computer that will be used to access your BlackArmor server must meet these requirements:

• A Microsoft Windows

systems:

• Windows XP or Windows Vista

• Mac OS X 10.4.11 or later

• Ethernet card

• Supported Web browsers:

• Microsoft Internet Explorer 6, 7 or 8 (Windows only)

• Apple Safari 3, 4 or newer (Windows or Mac)

• Mozilla Firefox 2, 3 or newer (Windows or Mac)

Additionally, you need:

• Local area network (LAN) or wireless LAN (WLAN)

• Network switch or router, with at least one available Ethernet port

• Internet connection (for remote access to server and software and firmware updates)

or Apple Macintosh® computer running one of these operating

, with the latest Service Pack installed

Finding More Information

For more information about your BlackArmor server, see:

• BlackArmor Quick Start Guide (printed)

• BlackArmor Manager Help

• BlackArmor Discovery Help

• BlackArmor Backup User Guide

• BlackArmor Backup Help

• Readme file

For more information, please refer to the Seagate Web site at www.seagate.com.

BlackArmor® NAS 440/420 User Guide (Version 3) 8

Introduction

2. All About the Seagate BlackArmor® NAS 440/420

• Introduction

• About the BlackArmor Server

• What You Can Do With the BlackArmor Server

• The Difference Between a BlackArmor Administrator and User

• How to Get Started

Introduction

This chapter introduces the components and features of your BlackArmor® NAS 440/420 (BlackArmor server), describes what the BlackArmor server can be used for, and introduces the difference between BlackArmor administrators and general BlackArmor users.

This chapter also provides tips for setting up and getting the most out of your BlackArmor server. (To find out if you’re an administrator or user, see “The Difference Between a BlackArmor Administrator and User” on page 12.)

About the BlackArmor Server

The BlackArmor server is a file server, a device that is used for storing and sharing all types of computer files on a local network. The BlackArmor server contains four Serial ATA (SATA) disk drives and has built-in data protection to help keep your data safe from disk drive failures and other catastrophes.

The BlackArmor server comes with software to help you back up, store, protect, and share your files.

The BlackArmor server is typically used by small business owners and people with home offices who want to store and protect the computer files that are important to them—client files, business records, financial information, and so on—and make them available to other people on their local network or over the Internet.

Main Components of the BlackArmor Server Kit

The BlackArmor server kit has four main components:

• The BlackArmor Server—Hardware that includes the disk drives that store and protect

your files.

• BlackArmor Discovery—Software that finds and connects your BlackArmor server to

your computer.

BlackArmor® NAS 440/420 User Guide (Version 3) 9

About the BlackArmor Server

• BlackArmor Manager—A tool embedded in the server that helps you set up, modify, and

monitor your BlackArmor server from your computer (or even remotely) using a Web browser.

• BlackArmor Backup—Software that helps you back up files, applications, and even

operating systems to your BlackArmor server. You can also restore your system and data using this software. See the BlackArmor Backup User Guide for details.

Features of the BlackArmor Server

Note: The features described in this section are shown in the graphics on page 11.

The BlackArmor server includes:

Four Serial ATA (SATA) disk drives that are hot-swappable (easily removable and

•

replaceable). The disk drives are enclosed by the server door.

• Two Ethernet, or LAN, ports that let you access the server from your local network or over

the Internet.

The server’s two LAN ports can be configured for link aggregation, which means you can connect both LAN ports to your network at the same time for failover protection: the other link (port) takes over if one link fails. See page 38.

Alternatively, you can use one LAN port to connect to your network and the other LAN port to set up archive backup, where an exact copy of the data on your BlackArmor server is created and maintained on a second BlackArmor server. See page 37.

• Four USB ports that let you back up data directly to or from a portable USB drive, connect

a USB printer that everyone on your local network can use, or connect an Uninterruptable Power Supply (UPS).

• LEDs representing the ports, disk drives, and server that indicate activity and status. See

page 40.

• LCD screen that displays current server settings and status information, including

messages that appear when an event (a problem or change in setting) occurs on the server. Buttons beside the screen help you scroll up and down through the available information. See page 39.

When the LEDs indicate a change in setting or status, information about this change appears on the LCD screen.

BlackArmor® NAS 440/420 User Guide (Version 3) 10

About the BlackArmor Server

LCD Screen

Power Button

LCD Screen Navigation Buttons

System Status LED

LAN 1 LED

LAN 2 LED

USB Port 1

Server Door—Covers Four Disk Drives (Not Shown)

LAN Port 2

LAN Port 1

234

Reset Button

USB Ports

Power Port

Kensington Slot

• A Reset button that lets you reset your BlackArmor server user name and password to

their original settings.

Figure 1: Front of BlackArmor Server

Figure 2: Back of BlackArmor Server

BlackArmor® NAS 440/420 User Guide (Version 3) 11

What You Can Do With the BlackArmor Server

In general, you can use your BlackArmor server to:

• Create a central storage place for the files you want to share with other people on your

local network or over the Internet.

• Create and maintain automatic backup copies of all your files—even your operating

systems.

• Share your files—contracts, business presentations, progress reports, and so on—with

other people on your local network or with business clients over the Internet.

• Recover quickly from a computer disaster, such as the unintentional deletion of important

files, the failure of a disk drive, the loss or theft of your computer.

• Access your BlackArmor server over the Internet from anywhere in the world to download

files that you need where you are, or upload files that you want to secure or share while you’re out of the office.

• Share a USB printer with other people on your local network.

• Create a media server so that everyone on your local network can enjoy downloaded

photos, videos, and music.

• Enable the iTunes® service on the server so that users can stream music directly to a

network computer with iTunes installed.

The Difference Between a BlackArmor Administrator and User

In addition to the features that can be used by everyone, such as file sharing, your BlackArmor server has behind-the-scenes, administrative features that should be accessed by only one or two people who are referred to in this guide as BlackArmor administrators.

Everyone who accesses the BlackArmor server is referred to in this guide as a BlackArmor user.

About BlackArmor Administrators

BlackArmor administrators have full access to all features and settings on the BlackArmor server, and to all files stored on it. A BlackArmor administrator can:

• Change any server setting

• Create and modify user accounts and group accounts

• Set up and modify folders (or shares)

• Update the server’s firmware

• Replace a failed disk drive

BlackArmor® NAS 440/420 User Guide (Version 3) 12

How to Get Started

• Reset the server’s name and password to the original settings

About BlackArmor Users

All BlackArmor users, including administrators, can:

• Change their login password

• Save and share files on the BlackArmor server

• Back up files to the BlackArmor server

Access the BlackArmor server over the Web, using Seagate Global Access

•

• Download large Web files directly to the BlackArmor server

• Access music, video, and photos (if the BlackArmor server is set up as a media server)

• Share a USB printer that’s connected to the BlackArmor server (if any)

Note: The administrator can also create a user account that has administrative privileges. See the

BlackArmor Manager help for instructions.

How to Get Started

This section describes the getting-started tasks for BlackArmor administrators and users.

BlackArmor Administrators Start Here

To get started with your BlackArmor server:

1. Install the BlackArmor server and software (see page 16).

2. Connect to the server using BlackArmor Discovery (see page 17).

3. Complete the initial setup of the server using BlackArmor Manager (see page 18.)

4. Create customized folders, or shares, for storing saved files (see page 18).

5. Create individual user accounts for everyone who will be accessing your BlackArmor server and assign each user access to the folder shares you created, as required (see page 19).

6. Provide user account information to each BlackArmor user (see page 20).

7. (Optional) Make your BlackArmor server accessible over the Web by enabling Global Access in BlackArmor Manager (see page 21).

8. (Optional) Make a USB printer available to everyone on your local network by connecting it to your BlackArmor server (see page 22).

9. (Optional) Connect an Uninterruptable Power Supply to your BlackArmor server to maintain power to the server in the event of a power failure. (see page 43).

BlackArmor® NAS 440/420 User Guide (Version 3) 13

How to Get Started

10. (Optional) Turn your BlackArmor server into a media server so that BlackArmor users can access music, photos and videos (see page 22).

11. Continue with BlackArmor Users Start Here in the next section to begin using your BlackArmor server to save, protect, and share your own files.

BlackArmor Users Start Here

To get started with your BlackArmor server:

1. Ensure that you have these items from the BlackArmor administrator:

• The BlackArmor Discovery software

• The BlackArmor Backup software

• Your BlackArmor log in name and password

• The names of the folder share(s) that you can access

• A description of any access limitations you have (for instance, read-only access to a

particular folder share)

• A copy of the BlackArmor NAS 440/420 User Guide

2. Install the BlackArmor software (see page 16).

You don’t need to install BlackArmor Backup if you are already using other software for regular file backups.

3. Connect to the server and the folder shares you have access to using BlackArmor Discovery (see page 17).

4. Share your files by saving them to shares that can be accessed by other people on your local network or over the Web.

5. (Optional) Create a full backup of your important files, or set up recurring backups, using BlackArmor Backup (see page 50).

6. (Optional) If a USB printer has been connected to the BlackArmor server, add it to your list of available printers, following your operating system’s instructions.

BlackArmor® NAS 440/420 User Guide (Version 3) 14

Introduction

LAN

BlackArmor

Server

Switch or

Router

USB Printer

(Optional)

Administrator Installs:

BlackArmor Discovery

BlackArmor Backup (optional)

Users Install:

BlackArmor Discovery

BlackArmor Backup (optional)

Users

BlackArmor Manager embedded on the server

(accessible using Web browser)

3. Getting Started with Your BlackArmor® Server

• Introduction

• Setup Steps for Administrators

• Getting Started as a BlackArmor User

Introduction

This chapter provides step-by-step instructions for installing and setting up your BlackArmor® server and software.

If you are not a BlackArmor administrator, skip to page 24.

Note: For an overview of the setup steps, see “How to Get Started” on page 13.

This illustration shows the layout and location of a typical BlackArmor server and software setup.

BlackArmor® NAS 440/420 User Guide (Version 3) 15

Figure 3: Typical BlackArmor Setup and Installation

Setup Steps for Administrators

Step 2

Step 1

Setup Steps for Administrators

If you are not a BlackArmor administrator, skip to page 24.

Installing the BlackArmor Server and Software

Before you begin:

• Ensure that your computer meets the requirements listed on page 8.

• Ensure that you have a solid, flat, stable surface for the server to sit on in an area with

reliable ventilation. Ensure that the server’s vents will not be covered or blocked and that the server is not placed near a heat source. Ensure that the server won’t be in an area where liquids may be spilled on it.

• Ensure that you have help lifting the server if you are uncomfortable lifting objects of

moderate weight.

To install the BlackArmor server and software:

1. Use the Ethernet cable included in the kit to connect the BlackArmor server to a switch or router on your local network. Connect the Ethernet cable to port 1, as shown below.

Figure 4: Connect power and network cables

If you have a second Ethernet cable and want to connect both LAN ports to the switch or router, connect it now. See page 38 for more information.

2. Use the power adapter included in the kit to connect the BlackArmor server to a grounded power outlet.

The server powers on automatically and the LED lights on the front panel of the server illuminate. The LCD screen shows the start-up progress.

BlackArmor® NAS 440/420 User Guide (Version 3) 16

Setup Steps for Administrators

3. Insert the installation CD into your computer.

The installation wizard opens automatically. Install both BlackArmor Discovery and BlackArmor Backup unless you are already using another backup software program.

4. Click Next.

5. Click Next to accept the default installation location; or, click Browse to select a custom location, then click Next.

6. Click Next to accept the default program folder name; or, enter a custom name, then click Next.

BlackArmor Discovery is installed.

7. Click Finish.

Connecting to the Server

To connect to your BlackArmor server:

1. Double-click the BlackArmor Discovery icon on your desktop (Windows) or in your Applications folder (Mac).

When BlackArmor Discovery opens, it automatically searches for all BlackArmor servers on your network and displays them in a list.

2. Select your new BlackArmor server.

3. (Windows) Click View Drive Details then click Manage. (Mac) Click Manage Server.

BlackArmor Manager opens.

Note: BlackArmor Discovery remains open, unless you choose to close it. If you do close it, you

can open it again at any time by double-clicking the icon on your desktop (Windows) or in your Applications folder (Mac).

4. Log in using the default settings. (The user name and password are case-sensitive.)

user name: admin

password: admin

Note: Your BlackArmor server comes with other default settings to help you get started storing,

sharing, and protecting your files right away. For more information, see page 29.

BlackArmor® NAS 440/420 User Guide (Version 3) 17

Setup Steps for Administrators

Completing the Initial Setup

The first time you log in to your BlackArmor server, the setup wizard opens. To complete the setup:

1. Click Next to begin the initial setup of the BlackArmor server.

2. Read the Seagate BlackArmor license agreement, then click I Agree.

3. Customize your server’s basic settings:

• Enter a name for your BlackArmor server. To make the server easy to identify on your

local network, give it a unique and easy-to-remember name. The name can be up to 16 alphanumeric characters long and can include hyphens. Spaces are not allowed.

• Enter a description for the server, using the location, content, or other feature of the

server that will help you differentiate it from other servers on your local network.

4. Select the time zone that represents the location of your server, then set the current date and time.

5. Click Next.

6. Enter and re-enter the new administrator password, then click Next.

Seagate highly recommends customizing the administrator password to protect your BlackArmor server and its contents. Passwords can be up to 16 alpha-numeric characters long and are case-sensitive.

Good password example: LEag29ue

Bad password example: blackarmor

7. Select the network mode you want, then click Next.

By default, the BlackArmor server’s network mode is set to DHCP.

Unless you are part of a large corporation with an IT department, Seagate highly recommends using the DHCP network mode.

8. Click Next to complete the setup.

9. Review the contents of the setup summary. Click Back to make any necessary changes, or click Finish to complete the setup.

Creating Custom Shares

Your BlackArmor server comes with two preconfigured shares: Download and Public. If these two shares meet your current needs, skip to “Creating User Accounts” on page 19.

You can also create your own custom shares using the BlackArmor Manager Web interface. You might want to do this if you want to store files by category, such as client files, project files, or financial archive files; or if you want to store files by business team, such as marketing, accounting, or sales.

BlackArmor® NAS 440/420 User Guide (Version 3) 18

Setup Steps for Administrators

To create custom shares:

1. In the menu bar, select Storage, click Shares, then click the Add icon.

2. Enter a name for the new share.

To make the share easy to recognize on the server, give it a name that’s descriptive and easy to remember.

3. Enter a description of the share.

4. Select the share’s owner from the drop-down list of all user accounts. (See Creating User Accounts to create individual user accounts.)

5. Select the types of protocols you want the share to support (see page 34).

6. Select the volume in which to create the share, if there is more than one volume on your server.

7. You can protect files on the share from being accidentally deleted by adding a recycle bin to the share. Deleted files can be recovered from the recycle bin, if necessary.

To add a recycle bin, beside Recycle Bin Service, click Enable.

8. You can set the share to download specific types of files into default folders—for instance, all music files into Music.

To automatically sort downloaded files, beside Drag&Sort Service, click Enable. See “Special Features of Shares” on page 34 for information about this service.

9. You can use your BlackArmor server to share digital photos, videos and music with people on your local network. To set up this service, beside Media Service, click Enable.

10. Click the check box for Share Access to go to the page on which you set up and customize user and group access to this new share. See the BlackArmor Manager online Help for more information.

11. Click Submit.

The share is created.

Creating User Accounts

Your BlackArmor server comes with one administrator account only. Your next step is to use BlackArmor Manager to create individual user accounts.

Part of creating user accounts is assigning each user access to the default shares or the new shares you create.

To create a user account:

1. In the menu bar, select Access, then click Users.

2. Click the Add icon.

BlackArmor® NAS 440/420 User Guide (Version 3) 19

Setup Steps for Administrators

3. Customize the account as required:

• User Name: Name user enters when logging in

• Admin Rights: Sets the user as a BlackArmor administrator

• Full Name: User’s name

• Password and Confirm Password: Up to 15 alphanumeric characters that user enters

when logging in

• Group: Group of users to which this account belongs, if any

• Create User Private Share: Whether or not BlackArmor Manager should create a new

private share for this account

• Volume : Which volume (if there is more than one) the private share should be created in

• Services: Which type(s) of file service should be supported by the private share

4. Click Submit.

The new account appears in the list of user accounts.

Note: You can make it faster and easier to manage access to shares by sorting users into user

groups. User groups allow you to modify share access for individuals or entire groups from a single window. See page 36 for more information.

Distributing BlackArmor User Information

Once you have created user accounts, provide these items to each BlackArmor user so they can get started using your BlackArmor server:

• The BlackArmor Discovery software

• The BlackArmor Backup software (optional)

• The user’s BlackArmor log in name and password

• The names of the shares that the user has access to, and the limitations of their

access—read-only, for instance—if any

• A copy of this guide and the section the user should read to get started with the

BlackArmor server (“BlackArmor Users Start Here” on page 14)

You can create copies of the software for each BlackArmor user from the supplied CD or download what you need from www.seagate.com/support

BlackArmor® NAS 440/420 User Guide (Version 3) 20

Setup Steps for Administrators

Making BlackArmor Accessible Using Seagate Global Access

Note: This step is optional. Only BlackArmor administrators can enable global access for the server.

You can choose to make the BlackArmor server’s files and folders accessible over the Web by enabling Global Access in BlackArmor Manager.

Seagate Global Access is a service that you can use to view, download, share, and work with the files stored on your BlackArmor server from anywhere in the world. You can also use Global Access to upload files to your BlackArmor server.

To access the BlackArmor server over the Web:

• The administrator must enable Global Access on the server using BlackArmor Manager.

This allows the server to be accessed remotely.

• Each user, including the administrator, must have a Global Access account to use this

feature. Anyone who wants to access the BlackArmor server over the Web must have their own Global Access account. (Accounts are free.)

Enabling Global Access to the Server (administrator task)

1. In the menu bar, select Access, then click Global Access.

2. Click the Enable check box.

3. Click Submit.

Access is now enabled to the server. Users must also create a Seagate Global Access Account and enable Global Access to access the server’s files over the Web. See “Creating a Seagate Global Access Account” on page 25.

Enabling Global Access as a User

Once Global Access is enabled on the server by the administrator, each user must also enable access for their user account.

You must have a Seagate Global Access account to enable global access. You can create an account from the Global Access page, described below. See “Creating a Seagate Global Access Account” on page 25 for detailed instructions.

1. Log in to the server with your BlackArmor user account.

2. In the Menu bar, click Global Access. (If your user account has administrative privileges, select Access then click Global Access.)

3. Click the Enable check box.

4. If you have not created a Global Access Account, click Create an Account. Otherwise, go to step 5.

A new Web browser window appears. Follow the on-screen instructions to create a new account.

5. Enter the email address and password for your Seagate Global Access account.

BlackArmor® NAS 440/420 User Guide (Version 3) 21

+ 44 hidden pages