Scientific Atlanta DPX130 User Manual

Webstar Cable Modem

Model DPX130 Cable Modem

IMPORTANT RULES FOR SAFE OPERATION

CAUTION

RISK OF ELECTRIC SHOCK

This symbol is intended to alert you of the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying this product.

This symbol is intended to alert you that
uninsulated voltage within this product may
have sufficient magnitude to cause electric
shock.Therefore, it is dangerous to make
any kind of contact with any inside part of
this product.

CAUTION:

shock, do not remove cover (or back).
No user-serviceable parts inside. Refer
servicing to qualified service personnel.

TO PREVENT FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS UNIT TO RAIN OR
MOISTURE.

DO NOT OPEN

AVIS

RISQUE DE CHOC ÉLECTRIQUE

NE PAS OUVRIR

To reduce the risk of electric

WARNING

Read and Retain These
Instructions

• Read all of the instructions
before you operate this
equipment. Give particular
attention to all safety
precautions. Retain the
instructions for future
reference.

• Comply with all warning
and caution statements in
the instructions. Observe all
warning and caution
symbols that are affixed to
this equipment.

• Comply with all
instructions that accompany
this equipment.

2

IMPORTANT RULES FOR SAFE OPERATION, continued

Cleaning the Equipment

Before cleaning this equipment, unplug it from the
electrical outlet. Use a damp cloth to clean this
equipment. Do not use a liquid cleaner or an aerosol
cleaner. Do not use a magnetic/static cleaning device
(dust remover) to clean this equipment.

Placement

Place this equipment in a location that is close enough
to an electrical outlet to accommodate the length of the
power cord. Place this equipment on a stable surface.
The surface must support the size and weight of this
equipment. Place this equipment either horizontally or
vertically.

WARNING:

Avoid personal injury and damage to this
equipment. An unstable surface may cause
this equipment to fall.

Accessories

Do not use accessories with this equipment unless
recommended by your cable service provider.

Ventilation

This equipment has openings for ventilation that protect
it from overheating. To ensure the reliability of this
equipment, do not obstruct the openings.

• Do not place other equipment, lamps, books, or any
other object on the top of or beside this equipment.

• Do not place this equipment in any of the locations
that follow:

- On a bed, sofa, rug, or similar surface

- Over a radiator or a heat register

- In an enclosure, such as a bookcase or equipment

rack, unless the installation provides proper
ventilation

WARNING:

Avoid electric shock and fire hazard. Never
push objects through the openings in this
equipment. Objects can touch dangerous
voltage points or cause electrical shorts that
can result in electric shock or fire.

3

IMPORTANT RULES FOR SAFE OPERATION, continued

Liquid or Moisture

Do not expose this equipment to liquid or moisture. Do
not place this equipment on a wet surface. Do not spill
liquids on or near this equipment.

Lightning and Power Surges

Plug your equipment into a surge protector in order to
reduce the risk of damage from lightning strikes and
power surges. If you are unsure of the type of surge
protector to use, contact your local cable service
provider.

Servicing

Do not open the cover of this equipment. If you open the
cover, your warranty will be void. Refer all servicing to
qualified personnel only. Contact your cable company
for instructions.

Power Cord Protection

Arrange all power cords so that people cannot walk on
the cords, place objects on the cords, or place objects
against the cords, which can damage the cords. Pay
particular attention to cords that are at plugs, at
electrical outlets, and at the places where the cords exit
the equipment.

4

Power Sources

A label on the AC power adapter which is supplied
with this equipment, indicates the correct power source
for this equipment. Operate this equipment only from
an electrical outlet that has the voltage and frequency
that the label indicates.

If you are unsure of the type of power supply to your
residence, consult Scientific-Atlanta, Inc., or your local
power company.

WARNING:

Avoid electric shock and fire hazard. Do not
overload electrical outlets and extension cords.
For equipment that requires battery power or
other sources to operate, refer to the operating
instructions for that equipment.

Grounding

This equipment may be supplied with a non-polarized
two-prong plug, or a three-prong plug. It is important to
fully insert the plug into the electrical wall outlet.

If you are unable to insert this plug fully into the outlet,
contact an electrician to replace your obsolete outlet.

IMPORTANT RULES FOR SAFE OPERATION, continued

Checklist

Damage that Requires Service

For damage that requires service, unplug this equipment
from the electrical outlet. Contact your cable service
provider when any of the following situations occur:

• There is damage to the power cord or plug

• Liquid enters the equipment

• A heavy object falls on the equipment

• There is exposure to rain or water

• Operation is not normal (the instructions describe the
proper operation)

• If you drop this equipment, or damage the cabinet of
this equipment

• If this equipment exhibits a distinct change in
performance

Upon completion of any service or repairs to this
equipment (cable modem), ask the service technician to
perform safety checks to determine that the equipment
is in proper operating condition.

Equipment Checklist

Before you install your cable modem, verify
that the carton contains:

• One WebSTAR™ Model DPX 130 Cable
Modem

• One twisted pair Ethernet cable
(CAT5/RJ-45)

• One USB cable

• One Power Adapter

• One Power cord (may be packed separately)

• One Vertical Modem Stand (attached to the
modem)

• One diskette containing the USB drivers
Note: You will need an optional cable

signal splitter and additional standard RF
coaxial cable if you want to connect a VCR,
a Digital Home Communications Terminal
(DHCT) or a set-top converter, or a TV to
the same cable connection as your cable
modem.

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Overview

Contents

Overview................................................................... 6

Getting Started ........................................................ 7

System Requirements............................................. 8

WebSTAR Cable Modem Front Panel ................. 9

WebSTAR Cable Modem Back Panel ................ 10

Connection Diagram ............................................. 11

TCP/IP Configuration .......................................... 12

USB Driver Installation ........................................ 15

USB Driver Uninstallation.................................... 17

Renew the IP Address........................................... 18

Troubleshooting .................................................... 20

Tips for Improved Performance ......................... 22

Notices ..................................................................... 23

Customer Information .......................... Back Cover

6

WebSTAR Cable Modem Features

Welcome to the world of high-speed Internet access.
Your new WebSTAR Model DPX 130 Cable Modem
offers the following outstanding features:

• Euro-DOCSIS certification ensures full
interoperability with any Euro-DOCSIS
compatible headend equipment

• Two-way, high-speed data rates much
faster than 56K analog modems, ISDN, or DSL

• Plug and Play operation for easy setup
and installation

• 10/100BaseT Ethernet or USB connection

• Clear LED display

• Vertical or horizontal placement

• Cable modem software can be upgraded
automatically by your cable service provider

• Supports up to 16 devices (may require additional
equipment or service provider fees)

Getting Started

Contacting Your Local Cable Service Provider

You need to set up an Internet access account with
your local cable service provider in order to use
your cable modem. When you contact your cable
service provider, verify the following conditions:

• The cable service to your home supports
two-way, Euro-DOCSIS-compatible cable
modem access. If your cable company does not
provide two-way Euro-DOCSIS-compatible
service, this modem will not be able to
communicate with your cable service
provider’s Internet access service.

• You have an active RF coaxial cable line near
your personal computer (PC), and is it capable
of two-way cable modem service. If your
current cable input is not conveniently located
near your PC, your cable service provider can
install one.

• You have an Internet access account. Your
cable service provider will set up your Internet
access account, and will become your Internet
Service Provider (ISP) to enable you to send
and receive e-mail, access the World Wide
Web, and receive other Internet services.

You must also give your cable service provider
the following information:

• The serial number of the modem

• The Media Access Control (MAC) address of
the modem

These numbers appear on a white bar
code label located on the side of the
cable modem. The serial number consists of
a series of alpha-numeric characters located
directly under the SER. NO. bar code. The
MAC address consists of a series of
alpha-numeric characters located directly
under the MAC bar code. The following
example illustrates a sample bar code label.

MODEL DPX130
CABLE MODEM

P/N XXXXXX

SER. NO.

T ested To Comply

SM0000000

MAC

000000-000000

With FCC Standards

FOR HOME OR

OFFICE USE

MADE IN TAIWAN

T9379

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System Requirements

Introduction

This section provides hardware and software
requirements.

Minimum System Requirements for PCs

• PC with a Pentium MMX 133 processor or
greater

• 32 MB of RAM

• Netscape or Internet Explorer

• 3.5-in. disk drive or CD-ROM drive

Minimum System Requirements for Macintosh

• MAC OS 7.5 or higher

• 32 MB of RAM

System Requirements for an Ethernet Connection

• A PC with Windows 95 operating system
(or later) with TCP/IP protocol installed, or an
Apple Macintosh computer with TCP/IP
protocol installed

• An active 10/100 BaseT Ethernet network
interface card (NIC) installed in your PC.

System Requirements for a USB Connection

• A PC with Windows 98/98SE/ME/ or 2000
operating system

• A master USB port installed in your PC

Before Y ou Begin

Select the location for your workspace giving
careful consideration to the following:

• Position your PC and cable modem so
that they are located near your cable input.
There should be plenty of room to guide the
cables away from the modem without
straining or crimping them.

• Air flow around the cable modem should not
be restricted.

• Familiarize yourself with all of the materials
supplied with the cable modem. Read
this user’s guide thoroughly before installing
the cable modem.

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