Schneider Electric SSAO-9GJSWV User Manual

SSAO-9GJSWV

Preventive Maintenance
Service for Aquaflair Chiller

Statement of Work

Date: 25 January 2021
Prepared by Critical Power & Cooling Services

Scope: Services On-demand

www.apc.com

SSAO-9GJSWV Preventive Maintenance Service for Aquaflair Chiller 2

Contents

1.0 Executive Summary ................................................................................................ 3

2.0 Features & Benefits ................................................................................................ 4

3.0 Details of Service .................................................................................................... 5

3.1 Preventive Maintenance - Service Deliverables ......................................................................5

3.2 EcoStruxure IT Free & the Remote Monitoring Solutions – Service Deliverables ...................6

3.3 Upgrading to EcoStruxure Asset Advisor for secure power & cooling or

EcoStruxure IT Expert .......................................................................................................................6

4.0 Assumptions & Exclusions .................................................................................... 8

4.1 Assumptions .............................................................................................................................8

4.1.1 Time, People & Location

(4)

......................................................................................................8

4.1.2 Services Activities & Upgrades ................................................................................................8

4.2 Exclusions ................................................................................................................................9

4.2.1 Additional Scope of Work not expressly included in the order/contract...................................9

4.2.2 Additional time or fee not planned to access or exit from Customer site.............................. 10

4.2.3 Stand by time/Waiting Time more than 30 minutes unless caused by Schneider Electric ... 10

4.2.4 Extra working hours not included in order/contract ............................................................... 10

4.2.5 Other circumstances that increase the time or costs of performing ..................................... 10

5.0 Scope of Responsibility ....................................................................................... 12

5.1 Schneider Electric Services Responsibilities ........................................................................ 12

5.2 Customer Responsibilities .................................................................................................... 12

6.0 Project Work Details ............................................................................................. 13

6.1 Schedule ............................................................................................................................... 13

6.2 Location ................................................................................................................................. 13

6.3 Completion Criteria ............................................................................................................... 13

SSAO-9GJSWV Preventive Maintenance Service for Aquaflair Chiller 3

1.0 Executive Summary

Schneider Electric Preventive Maintenance Service for Aquaflair Chiller consists of varied
intervals of visits to match the Customer’s application & equipment availability.

1.1 (Minimum) Semi-Annual Maintenance Visits

The semi-annual maintenance visits are available on a 8/5 or 24/7 basis providing flexible
scheduling options. The semi-annual Preventive Maintenance visits are the minimum
requirement for extended warranties and on-site unscheduled maintenance.

1.2 (Recommended) Quarterly Maintenance Visits

Additional maintenance visits are recommended as an upgrade to enhance availability.
The inspections are available on a 8/5 or 24/7 basis.

SSAO-9GJSWV Preventive Maintenance Service for Aquaflair Chiller 4

2.0 Features & Benefits

Features

Benefits

Customer Resources
Optimization

Allow Customer resources to concentrate on core business objectives.

Availability

Help to reassure the Customer that the system is operating at peak efficiency and
has the latest factory upgrades installed and tested.

Agility

Perform adaptable preventive maintenance visits to support Customer’s uptime
requirements.

Total Cost of
Ownership

Manage routine maintenance at fixed cost.

Highly Skilled
Personnel

Help ensure system availability through preventive maintenance conducted by
qualified Schneider Electric Services personnel.

System Performance
Check

Keep the chiller system performing to manufacturer specifications for optimum
availability.

Documentation

Help reassure all action items are completed by supplying a site form of the
preventative maintenance activities.

Provide recommendations on any items outside the preventive maintenance
statement of work document.

EcoStruxure IT Free

(1,2)

EcoStruxure IT Free brings “you” visibility into your critical data center equipment.
Get access to your IT physical infrastructure inventory at anytime from anywhere
and understand the overall health of your connected equipment from any device.

EcoStruxure IT Free consists of a software gateway, a mobile app, a cloud-based
account to store your data and a web interface to visualize your data.

EcoStruxure IT is complimentary for all Schneider Electric Customers and is also the
base platform for EcoStruxure Asset Advisor (remote monitoring service) and
EcoStruxure IT Expert (monitoring software).

(1)

EcoStruxure IT Free is only available on networked equipment or if there is a management device.

(2)

Geographical restrictions apply. Please verify availability with your local Schneider Electric Field Services Representative.