Schlage Connect Touchscreen Deadbolt with Alarm User Manual

SCHLAGE CONNECT™

Touchscreen Deadbolt with Alarm

User Guide

CONTENTS

Warranty and FCC/IC Statements .............3

Lock Setup.................................................3

Lock Parts..................................................4

Replacing the Batteries .............................4

Locking and Unlocking ..............................5

Locking from the Outside ...................... 5

Locking from the Inside ......................... 5

Unlocking from the Outside...................5

Unlocking from the Inside .....................5

Cleaning the Lock ...................................... 5

Programming the Touchscreen ..................6

Tips for Successful Programming .........6

Programming Descriptions....................6

Programming Procedures ..................... 7

ENGLISH

Please call customer support before returning the product to the store.

Toll-Free Calling From: U.S.A.: [phone]

Visit our web site for videos, FAQs and more: answers.schlage.com

Programming the Alarm ............................. 8

Powering the Alarm ............................... 8

Alarm Setting Descriptions....................8

Changing the Alarm Mode ....................9

Adjusting the Sensitivity Level ..............9

My Codes ................................................10

Best Practices ..................................... 10

Default Codes Locations ..................... 10

Factory Default Reset .............................. 12

Emergency Key Override ........................12

Z-Wave ....................................................13

Troubleshooting .......................................14

NEED HELP?

Canada: [phone]

Mexico: 018005067866

REGISTER YOUR PRODUCT

Document your purchase and register your warranty at RegisterMySchlage.com, or use the

included registration card.

WARRANTY AND FCC/IC STATEMENTS

Lifetime Limited Mechanical and Finish
Warranty and 3-Year Limited Electronics
Warranty

Subject to the terms and conditions of the warranty,

Schlage extends a lifetime limited mechanical and nish

warranty and a three-year limited electronics warranty to
the original consumer user (“Original User”) of our Schlage
brand product (“Product”) against defects in material and
workmanship, as long as the Original User occupies the
residential premises upon which the Product was originally
installed. See answers.schlage.com for specic warranty
details and limitations, or contact Schlage Customer Service
at [phone] in the U.S. and Canada or (800) 506­7866 in Mexico for assistance.

2

FCC Interference Statement

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and
receiver.

- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician
for help.

This device complies with Part 15 of the FCC Rules.

LOCK SETUP

Follow these steps to get your lock set up and ready to use. If you would like to use a home
automation system to enable remote control of the lock, refer to Enrolling on a Z-Wave
Network on page 13.

1 Decide what length you want the User Codes for the lock to be.

You can set User Codes to be from 4 - 8 digits in length. The default length is 4 digits. All User
Codes must be the same length. Any time you change the User Code length, all current User
Codes will be deleted from the lock.

• See Change User Code Length on page 7.

2 Add/Delete User Codes.

The lock comes preset with two unique User Codes. You can either use these codes or
remove them and program your own codes.

• See Add User Code and Delete User Code on page 7.

3 Decide if you want to use the Auto-Lock feature or not.

When the Auto-Lock feature is enabled, the lock will automatically relock itself 30 seconds
after being unlocked.

• See Enable/Disable Auto-Lock on page 7.

4 Turn on the alarm and decide which mode you want to use.

The alarm is turned off by default. If you want to use the alarm, you’ll need to turn it on and
decide on a mode.

• See Programming the Alarm on page 8.

PLEASE KEEP THIS GUIDE

This guide contains important information about your lock!

• Default User Codes and Programming Code are located on the sticker on the back of
this guide! You will need these if you ever need to reset your lock back to factory default
settings!

• The sticker also contains your serial number, which may be needed for warranty and
customer service support.

• Instructions for adding and deleting User Codes, changing the lock behavior,
troubleshooting, customer service and more are explained in this guide!

ENGLISH

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,
including interference that may cause undesired operation.

Changes or modications not expressly approved by the

party responsible for compliance could void the user’s
authority to operate the equipment.

RF Exposure

To comply with FCC/IC RF exposure requirements for
mobile transmitting devices, this transmitter should only be
used or installed at locations where there is at least 20 cm
separation distance between the antenna and all persons.

Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.

This Device complies with Industry Canada License-exempt
RSS standard(s). Operation is subject to the following
two conditions: 1) this device may not cause interference,
and 2) this device must accept any interference, including
interference that may cause undesired operation of the
device.

3

LOCK PARTS

DOOR EXTERIOR

Touchscreen

DOOR INTERIOR

Alarm

Outside

Schlage Button

Touchscreen

Cylinder

Alarm Speaker

Inside Schlage

Button

Thumbturn

Bolt

ENGLISH

Inside Schlage
Button

Thumbturn • Used to lock and unlock manually from the inside.
Outside Schlage

Button

Touchscreen • Remains unlit until the Outside Schlage Button is pressed.

Cylinder • Used to unlock only in emergency situations. See Emergency Key

Alarm Speaker • Sounds alarms based on the chosen settings. See Programming

Bolt • Automatically extends and retracts when the touchscreen is used.

• Located on the inside of the door.

• Has three distinct lights.

• Used to program the alarm. See Programming the Alarm on

page 8.

• Does not lock or unlock the door.

• Located on the outside of the door.

• The rst button you will press when entering a User Code and in
the programming process.

• Press to exit programming mode immediately.

• Located on the outside of the door.

• Used to enter codes for programming and unlocking.

Override on page 12.

the Alarm on page 8.

• Manually extends and retracts when the thumbturn is rotated.

REPLACING THE BATTERIES

L Replace the batteries in your lock at the same

time each year that you test and replace the
batteries in your smoke alarms. This will ensure
continued reliable operation.

L Use four high-quality alkaline AA batteries for

replacement. Lithium batteries may cause
undesirable operation.

1. Remove the inside
cover.

4

2. Unsnap the battery

ELECTROSTATIC DISCHARGE

connector, remove the
battery tray and replace
the batteries.

WARNING!

DO NOT TOUCH the circuit board!
You may damage the lock.

3. Replace the battery
tray with the batteries
facing the door. Snap
the battery connector to
the tray and replace the
cover.

LOCKING AND UNLOCKING

L If you make a mistake while entering a User Code, press the Outside Schlage Button and

then start again.

Locking from the Outside

1. Press the Outside Schlage Button.

2. The lock will lock. The green check mark will light once.

L If the bolt cannot fully extend, the red X will light and a tone

will sound. The door may remain unlocked!

L If the Lock & Leave feature is disabled, a valid User Code must be

entered to lock the door. See Enable/Disable Lock & Leave on
page 7.

Locking from the Inside

Rotate the Inside Thumbturn.

L The Inside Schlage Button will not lock the deadbolt. It is used to

program and control the alarm. See Programming the Alarm on
page 8.

Unlocking from the Outside

1. Press the Outside Schlage Button.

2. Enter a valid User Code.

3. The green success check mark will ash twice and one beep will
sound. The deadbolt will unlock.

L If the red error X lights, the User Code was not valid.

ENGLISH

Unlocking from the Inside

Rotate the Inside Thumbturn.

L The Inside Schlage Button will not unlock the deadbolt. It is used

to program and control the alarm. See Programming the Alarm
on page 8.

CLEANING THE LOCK

In order to properly clean the touchscreen from build-up of dirt, oils, or other contaminates;
you should use a mild dish soap with warm water and follow the general rules below:

• Do rinse the touchscreen with warm water prior to cleaning process.

• Do follow the application of soap with a damp, lukewarm cloth

• Don’t use abrasives, high alkaline cleaners, or gasoline

• Don’t leave cleaners on touchscreen for long periods, wash immediately.

• Don’t apply cleaners in direct sunlight or at elevated temperatures.

• Don’t use scrapers, squeegees or razors.

The bolt itself can be cleaned, using a mild dish soap and warm water. This can help improve
decreased performance.

5

PROGRAMMING THE TOUCHSCREEN

Outside Schlage Button

• The rst button you will
press in the programming
process.

• Can also be pressed
to exit programming
immediately.

Green Check Mark

• Blinks when a number key
is pressed and when a
function is complete.

Red X

• If there is a problem during
programming, you will see
the red error X.

Programming Indicator

• Blinks when Programming
Mode is entered

• Solid while a programming
function is being
performed.

Tips for Successful Programming

ENGLISH

L Watch the video before you begin! Browse

to answers.schlage.com and watch

User and Alarm Programming For
Touchscreen Deadbolt.

L The lock comes preset with a unique

default Programming Code and two unique
Default User Codes. Use these codes to
operate your lock or change them using
the instructions in this guide.

L Default Codes are located on the back of

the Alarm Assembly, and on the back of
this guide.

L If you would like to use a home automation

system to enable remote control of the
lock, refer to Enrolling on a Z-Wave
Network on page 13.

Programming Descriptions

Add User Code User Codes unlock the deadbolt. Can be 4 - 8 digits long. All

Delete User Code Removes one User Code at a time.
Change

Programming Code
Enable

Vacation Mode

Disable
Vacation Mode

Enable/Disable
Beeper

Delete ALL
User Codes

Enable/Disable
Lock & Leave

Change
User Code Length

Enable/Disable
Auto-Lock

Temporarily
Disable
Auto-Lock

Restore
Auto-Lock

codes must be the same length. See Change User Code Length
on page 7.

The Programming Code is used to put the lock into Programming
Mode. It is 6 digits long.

Prevents all user codes from unlocking the deadbolt . Enable for
extra security while you are away for an extended period of time.

Returns lock to normal operation.

The beeper can be turned off if desired. Beeps will still sound
during programming.

Removes ALL User Codes from the lock.

When enabled: Press the Outside Schlage Button to lock the
deadbolt. (Default setting).

When disabled: Press the Outside Schlage Button and then enter
a user code to lock the deadbolt.

User Codes can be 4 - 8 digits in length. Default is 4 digits.

Changing the User Code length will delete all existing User
Codes!

When enabled, the lock will automatically relock 30 seconds after
unlocking. (Disabled by default.)

Auto-Lock must already be enabled. While the deadbolt is locked,
press the Outside Schlage Button and then enter a 4-8 digit User
Code to unlock the deadbolt. Within 5 seconds, manually lock and
unlock the deadbolt using the thumbturn.

Lock the deadbolt using the thumbturn.

Programming Procedures

L Determine how long you want your User

Codes to be BEFORE adding any User
Codes. If you change the User Code

6

length, all existing User Codes will be
deleted!

FOR USING A STANDALONE UNIT

L Programming Mode will automatically time

out after 30 seconds of inactivity.

WRITE YOUR PROGRAMMING CODE HERE FOR EASY ACCESS

FUNCTION

Add User Code

Delete User
Code

Change
Programming
Code

Enable
Vacation Mode

ENTER PROGRAMMING MODE
(PRESS)

6 Digit

Programming

Code

6 Digit

Programming

Code

6 Digit

Programming

Code

6 Digit

Programming

Code

Disable Vacation Mode

Enable/Disable
Beeper

Delete ALL
User Codes

Warning

Enable/Disable
Lock & Leave

Change User
Code Length

Warning

Enable/Disable
Auto-Lock

Temporarily Disable
Auto-Lock

(deadbolt should be
locked to begin)

Restore

Removes ALL User Codes from the lock. User Codes cannot be retrieved
after they are deleted!

Changing the User Code length will delete all existing User Codes! User
Codes cannot be retrieved after they are deleted!

6 Digit

Programming

Code

6 Digit

Programming

Code

6 Digit

Programming

Code

6 Digit

Programming

Code

6 Digit

Programming

Code

Relock the deadbolt using the thumbturn.

Auto-Lock

1. Open the door and extend the deadbolt
before beginning.

2. If you make a mistake, press the Outside
Schlage Button to leave Programming
Mode, and then start over.

FUNCTION STEPS
(PRESS)

New 4-8

Digit User

Code

4-8 Digit

User

Code

New 6

Digit

Programming

Code

Same New

4-8 Digit

User Code

Add another code

Same 4-8
Digit User

Code

Delete another code

Same New

6 Digit

Programming

Code

VERIFY

2 blinks +

2 beeps

2 blinks +

2 beeps

2 blinks +

2 beeps

2 blinks +

2 beeps

6 Digit Programming Code

2 blinks +

2 beeps

Enable:1 blink + 1 beep

Disable: 2 blinks + 2

6 Digit

Programming

Desired

4-8 Digit

User Code

Code

User

Code

Length

Within 5 seconds,

manually lock
and unlock the
deadbolt using
the thumbturn.

Enable:1 blink + 1 beep

Disable: 2 blinks + 2

Same

Desired

User Code

Length

Enable:1 blink + 1 beep

Disable: 2 blinks + 2

2 blinks +

2 beeps

2 blinks +

2 beeps

1 blink +

1 beep

2 blinks +

2 beeps

ENGLISH

beeps

beeps

beeps

7

PROGRAMMING THE ALARM

1 Powering the Alarm

The alarm is turned off by default. After installation, you’ll need to turn on your alarm.

L Program the alarm using the Inside Schlage Button, shown below.

L Not sure your alarm is turned on? Simply press and release the Inside

Schlage Button once. It will beep and light up to conrm it is activated. If it

does not, try turning the alarm on again, and check the batteries.

L Watch the video before you begin! Browse to answers.schlage.com and

watch User and Alarm Programming For Touchscreen Deadbolt.

Press and hold

ENGLISH

Turn the Alarm

ON

Turn the Alarm

OFF

L If you want to silence an alarm early, press and hold the Inside Schlage

Button until the alarm sound stops.

L Want to hear what the alarm sounds like in Activity or Forced Entry mode?

Enter an incorrect code four times and the alarm will sound.

2 Alarm Setting Descriptions

Decide which alarm setting is best for you.

MODE DESCRIPTION LIGHTS SOUNDS

Activity

Alarms when the
door opens or
closes.

Tamper

Alarms when the
lock is disturbed,
while locked.

Perfect for monitoring
doors while you’re at
home.

• After the alarm is

triggered, there is
a built-in 3-second
delay for it to reset.

Senses subtle activity
at the lock.

Release after rst ash

(about 5 seconds)

Press and hold

Release after second ash

(about 6 seconds)

Middle LED light

ashes

Left and right

LED lights ash

alternately

Two short beeps

15 second Alarm
(90 dB=similar to

the volume of your
smoke alarm)

Forced Entry

Alarms when

signicant force

pushes against the
door, while locked.

8

Perfect for nighttime or
when you’re away from
home.

• Least sensitive mode
– many choose to
use this alert setting
all the time.

All lights ash

Three-minute shrill,
steady alarm

(90 dB=similar to
the volume of your
smoke alarm)

3 Changing the Alarm Mode

After you power on the alarm, it will be preset to the Forced Entry mode, by default. If you want to
change the mode, follow these simple steps:

L The alarm must rst be powered on before changing the alert setting!

Press and release the

Press and hold.

Release after

rst ash (about

2 seconds)

Activity

Tamper

Forced Entry

button until the LEFT

light is lit.

Press and release the

button until the MIDDLE

light is lit.

Press and release the

button until the RIGHT

light is lit.

DEFAULT SETTING

L The lock will beep when it leaves

Programming Mode.

4 Adjusting the Sensitivity Level

Each alarm mode is preset to a sensitivity level of three. If your alarm is sounding too frequently,
or not frequently enough, try changing this setting.

L You do not need to adjust this setting unless the alarm is sounding too frequently or not

frequently enough.

L If you change the alarm mode, the sensitivity will revert back to the default setting.

Press and hold Press and release Press and release again

Release after third ash

(about 10 seconds).

L Each time you press and release the button, the alarm will beep/ash

the same number of times as the setting level.

SENSITIVITY

12345

Wait for 1 - 5 ashes/

beeps. The number of

ashes/beeps matches

the sensitivity setting.

default

Number of Flashes/Beeps

until the number of

ashes/beeps matches

the desired sensitivity

setting.

ENGLISH

9

MY CODES

Place Label Here

Coloque la Etiqueta Aquí

Apposer l’étiquette ici

SCHLAGE

00000000

BE469
Firmware Ver.: xxx-x

Programming Code: 000000

User Code A: 0000
User Code B: 0000

0000000-000

00000000

FCC ID: xxxxxxxx

SCHLAGE

00000000

BE469
Firmware Ver.: xxx-x

Programming Code: 000000

User Code A: 0000
User Code B: 0000

0000000-000

00000000

FCC ID: xxxxxxxx

SCHLAGE

00000000
BE469
Firmware Ver.: xxx-x

Programming Code: 000000

User Code A: 0000
User Code B: 0000

0000000-000

00000000

FCC ID: xxxxxxxx

Use these tables to record Programming and User Codes that you program into the lock.

• The Programming Code can be any combination of six numbers entered into the keypad to
put the lock in Programming Mode.

• The rst 4 - 6 numbers (depending on User Code Length)
must be different from all of the User Codes currently in the
lock.

• One Programming Code is programmed into the lock by
default. This code can be found on the stickers, one on the
back of the Alarm Assembly and one on the back of this guide.

User Codes

• A User Code can be any combination of 4 - 8 digits entered
into the keypad to unlock the lock.

• The rst 4-6 digits must be different from the rst 4-6 digits of
the Programming Code.

• Two User Codes are programmed into the lock by default.
These two codes can be found on the stickers, one on the

ENGLISH

back of the Inside Alarm Assembly and one on the back of this guide.

Best Practices

• Give each person their own unique User Code.

• Change User and Programming Codes periodically to ensure security.

Default Codes Locations

Codes are located on the sticker on the back of this guide. They are also located on the back of
the Alarm Assembly.

If you have questions about

Si tiene dudas acerca de cualquier

parte de la instalación o programación,

no devuelva el cerrojo de pantalla

táctil con alarma a la tienda. Nuestros

representantes del Departamento de

installation or programming, don’t return

Servicio de Asistencia al Cliente de

the Keypad Lock to the store. Our Schlage

Schlage están listos para ayudarlo.

Customer Service representatives are ready
to help.

Línea gratuita

: 1.888.805.9837

Chat en vivo

: schlage.com

Toll-Free: 1.888.805.9837
Live Chat: schlage.com

Para obtener más información sobre

este producto, escanee el código con

un teléfono inteligente.

Descargue la aplicación en

scanlife.com.

Si vous avez des questions

concernant l’installation ou

programmation, ne ramenez

pas le pêne dormant avec

écran tactile muni d’une alarme

au magasin. Les représentants

du service à la clientèle de

Schlage sont à votre service.

Sans frais

: 1.888.805.9837

Clavardage en direct : schlage.com

Pour de plus amples renseignements

sur ce produit, numérisez le code avec

votre téléphone intelligent.

Téléchargez l’application au

scanlife.com.

The same codes

are located in both

places.

any part of installation or

programming, don’t return

the Touchscreen Deadbolt

with Alarm to the store. Our

Schlage Customer Service

representatives are ready to

help.

Toll-Free: 1.888.805.9837

Live Chat: schlage.com

To learn more about this

product, scan the code with

your smartphone.

Download the app at

scanlife.com.

L Use a pencil to enter

the codes in the boxes
so you can easily
change them later.

L Up to 30 User Codes

can be stored in the
lock at one time.

10

Default Codes

Códigos Predeterminados

&RGHVSUpGp¿QLV

Predeterminado

Default User Codes

SCHLAGE

00000000
BE469
Firmware Ver.: xxx-x

Programming Code: 000000

User Code A: 0000
User Code B: 0000

FCC ID: xxxxxxxx

0000000-000

00000000

© Allegion 2014

Printed in Country

24060857 Rev. 01/14-a

&RGHGHSURJUDPPDWLRQSUpGp¿QL

Códigos de Usuario Predeterminado

&RGHVG¶XWLOLVDWHXUSUpGp¿QLV



24060857

Default Programming Code

Código de Programación

L DO NOT remove the sticker from the back of the Alarm Assembly! If you lose your

Programming Code, you can reset your lock back to these default codes.

DATE PROGRAMMING CODE

USER NAME USER CODE

Example: John Smith 1234

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

ENGLISH

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

11

FACTORY DEFAULT RESET

When should you perform a Factory Default Reset?

• If you want to move the lock to a different door, you need to restore default settings, move
the lock to the new door, and then set up the lock again.

• If you have forgotten your Programming Code, you can restore the default codes.

WARNING

Locate the default Programming and User Codes on the back of this guide or the back
of the Alarm Assembly before beginning! Default Programming and User Codes will be
restored. All existing User Codes and current Programming Code will be erased.

CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT
RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.

1. Disconnect the batteries. See Replacing the
Batteries on page 4.

2. Press and hold the Outside Schlage Button.

ENGLISH

3. While holding the Outside Schlage Button,
reconnect the batteries.

4. Release the Outside Schlage Button.

L If you are moving the lock to a new door, install

the lock on that door before continuing.

5. To check that the lock was reset, press the Outside
Schlage Button and enter one of the Default User
Codes. See Default Codes Locations on page

10.

6. If the reset was successful, the lock will perform a setup routine. Wait until the bolt stops
moving. The reset and setup are complete.

EMERGENCY KEY OVERRIDE

Emergency Key Override can be used when the battery is
completely dead, or when no valid User Code is known.

Insert key and rotate to unlock, just like any lock. See
Replacing the Batteries on page 4.

This lock may be rekeyed to match other locks in a
residence. Contact a locksmith for assistance.

12

Z-WAVE

This lock is equipped with a Z-Wave® radio.

L The Z-Wave radio is disabled by default to conserve battery life. When the lock is enrolled

for the rst time, the radio is automatically enabled.

About Z-Wave

This lock is a Security Enabled Z-Wave Product.

• This lock may be included into any Z-Wave network to enable remote control of the lock,
from any manufacturer or service provider.

• Listening nodes from any manufacturer or service provider can act as repeaters to extend
network range.

• The lock will have limited functionality if included with a non-secure controller.

• Replication is the process of copying the network data from a primary controller to a
secondary controller on the network. For more information, please see your controller’s
documentation.

• This device supports Anti-Theft. Enabling Anti-Theft protection requires an Anti-Theft
enabled controller. For more information, please see your controller’s website or
documentation.

Enrolling on a Z-Wave Network

This lock may be included into any Z-Wave network, from any manufacturer.

ENGLISH

STOP

Enroll your lock:

Extend the bolt on the lock and then perform the following:

Enroll/Unenroll
the Lock

To verify enrollment:

1. Remove the battery cover. See Replacing the Batteries on page 4.

2. Disconnect the battery connector.

3. While watching the inside Schlage button, reconnect the battery connector.

4. The inside Schlage button will blink if the lock is enrolled.

Refer to your home automation system’s documentation or website for more
information, then continue.

Programming

6 Digit

Code

The lock was

Enrolled/

Unenrolled

OR

The lock was

not Enrolled/

PROGRAMMING USING Z-WAVE

Many home automation systems support features of the deadbolt including locking,

unlocking, and various other programming options.

Refer to your home automation system documentation

or website for more information.

Unenrolled

13

TROUBLESHOOTING

PROBLEM SOUNDS LIGHTS SOLUTION

I forgot my
Programming Code.

I need to delete a
User Code that I don’t
remember.

Cannot add a new User
Code.

ENGLISH

Cannot delete a User
Code.

Cannot change
Programming Code.

Cannot delete all User
Codes.

User Code does not
unlock lock.

User Code cannot be
entered after Outside
Schlage button is
pressed.

Backlighting does not
come on when Outside
Schlage button is
pressed and User Code
cannot be entered.

— — Check the back of this guide or the

— — Delete all User Codes. Then add all

— Yellow dot

2 beeps

— Yellow dot

2 beeps

— Yellow dot

2 beeps

— Yellow dot

1 beep

1 beep

1 beep

— — Batteries are completely dead and no

ashing

2 Red

ashing

2 Red

ashing

2 Red

ashing

1 Red

Green
then
Red

1 Red

back of the Alarm Assembly for default
Programming Code.

If needed, restore lock to factory settings.
See Factory Default Reset on page 12.

needed User Codes back into the lock.
See Programming the Touchscreen on
page 6.

1 was not pressed after entering
Programming Mode.

30 User Codes already exist. Delete a
User Code before adding a new one. See
Delete User Code on page 7.

Second User Code entry did not match

rst User Code entry.

The new User Code matches the rst 4 - 6

digits of the existing Programming Code.
2 was not pressed after entering

Programming Mode.
First User Code entered did not match any

current User Code.
Second User Code entered did not match

rst User Code entered.

3 was not pressed after entering
Programming Mode.

Second Programming Code entered

did not match rst Programming Code

entered.
First 4 - 6 digits of new Programming Code

match an existing User Code.
6 was not pressed after entering

Programming Mode.

The 2nd Programming Code entered
was not valid.

User Code entered is not a valid User
Code.

Vacation Mode is enabled. Disable
Vacation Mode. See Disable Vacation
Mode on page 7.

Too many incorrect User Codes have been
entered. Wait 30 seconds and try again.

electronic operations are possible. See
Replacing the Batteries on page 4.

The battery tray is not connected.
The cable that runs through the door is not

connected. Remove the Alarm Assembly
and check the connection. See Step 8 of
the Touchscreen Deadbolt with Alarm
Installation Instructions for help.

14

PROBLEM SOUNDS LIGHTS SOLUTION

After entering a User
Code to unlock the
lock, the yellow dot is

ashing and there is a

delay before unlock.
Inside Schlage Button

is ashing but no alarm

is sounding.

3 Red

when Outside
Schlage Button is
pressed.

Pressing Outside
Schlage button when
deadbolt is unlocked
does not cause
deadbolt to relock.

Deadbolt will not extend
or retract as expected.

Deadbolt requires two
attempts to lock or
unlock.

Alarm will not sound. — — Turn on Alarm.
Alarm sounds too

frequently/ false alarm,
or not frequently
enough.

The tamper alert is not
sounding.

The bolt was operating
smoothly, but now is
not.

Several
beeps

— Inside

—

— — The Lock & Leave feature is not enabled.

1 long
beep

—

Alarm — Sensitivity level is too high (at 1 or 2) or

— — There is a 60-second delay before device

— — The bolt has become soiled. Clean with

Outside
yellow dot

ashing

Schlage
Button

ashes

every 5
seconds

3 Red

1 Red

Green

Battery is low and should be replaced. See
Replacing the Batteries on page 4.

Battery is critical and must be replaced.
See Replacing the Batteries on page

4.

See Enable/Disable Lock & Leave on
page 7.

If you do not want to enable Lock & Leave,
then enter a valid User Code to lock the
door.

Adjust bolt/frame alignment. Browse to
answers.schlage.com for help.

Deadbolt/frame alignment is marginal.
Adjust door/frame for best operation.
Browse to answers.schlage.com for help.

too low (at 4 or 5) and should be adjusted.
See Adjusting the Sensitivity Level on
page 9.

alarms to allow you to exit and lock the
door. See Alarm Setting Descriptions on
page 8.

mild detergent and warm water.
The strike has become worn. Flip the strike

over for continued smooth operation.

ENGLISH

15