SATO WS408DT, WS412DT, WS408TT, WS412TT Operator's Manual

WS4-DT/TT-r01-12.1.17-OM-RS

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Operator Manual

For printer models:

WS408DT
WS412DT

WS408TT
WS412TT

www.satoeurope.com

WS4-DT/TT-r01-12.1.17-OM-RS

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FCC ID

In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.

FCC Warning

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions in this manual, it
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.

FCC Statement for Optional RF module

This device complies with RF radiation exposure limits set forth for an
uncontrolled environment.

The antenna used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all people and must not be co­located or operating in conjunction with any other antenna or transmitter.

Bluetooth/Wireless LAN Communication

Compliance Statement
This product has been certified for compliance with the relevant radio
interference regulations of your country or region. To make sure continued
compliance, do not:

∙ Disassemble or modify this product.
∙ Remove the certificate label (serial number seal) affixed to this product.

Use of this product near microwave and/or other Wireless LAN LAN
equipment, or where static electricity or radio interference is present, may
shorten the communication distance, or even disable communication.

WARNING

Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

(for USA only)

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Liability Disclaimer

SATO Corporation takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur.
SATO reserves the right to correct any such errors and disclaims any resulting
liability. In no event shall SATO or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or the results
of use of or inability to use such product, even if SATO has been advised of
the possibility of such damages.

Caution

Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

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Contents

1 Introduction ........................................................................................................... 2

1.1 Features ....................................................................................................... 2

1.2 Unpacking .................................................................................................... 2

1.3 Understand your printer ............................................................................. 3

1.3.1 WS Direct Thermal (DT) model ......................................................... 3

1.3.2 WS Thermal Transfer (TT) model ...................................................... 5

1.3.3 Interior view TT model ..................................................................... 6

1.3.4 Interior view 2 TT model ................................................................... 7

1.4 Printer LED Indicators DT model .............................................................. 8

1.4.1 System mode .................................................................................... 9

2 Get started ........................................................................................................... 10

2.1 Attach the power cord .............................................................................. 10

2.2 Turn on/off your printer ............................................................................ 11

2.2.1 Turn on your printer ....................................................................... 11

2.2.2 Turn off your printer ....................................................................... 11

2.3 Load media ................................................................................................ 12

2.3.1 Prepare media ................................................................................ 12

2.3.2 Install a media roll. DT Model ......................................................... 12

2.3.3 Test media feed ............................................................................... 15

2.3.4 Installing a media roll TT model...................................................... 16

2.3.5 Test media feed ............................................................................... 20

2.4 Installing a Ribbon Roll: TT model only ..................................................... 21

2.5 Media types ............................................................................................... 25

3 Printer operation .................................................................................................. 26

3.1 Media sensor calibration ........................................................................... 26

3.2 Self test ...................................................................................................... 27

3.2.1 DT model Test Print ......................................................................... 28

3.2.2 TT model Test Print ......................................................................... 29

3.3 Reset your printer ..................................................................................... 30

4 Media sensing ...................................................................................................... 31

4.1.1 Transmissive sensor ........................................................................ 31

4.1.2 Reflective sensor ............................................................................. 32

5 Maintenance ........................................................................................................ 33

5.1 Cleaning ..................................................................................................... 33

5.1.1 Printhead ........................................................................................ 33

5.1.2 Media housing ................................................................................ 35

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5.1.3 Label Sensor .................................................................................... 35

5.1.4 Platen roller .................................................................................... 36

6 Troubleshooting ................................................................................................... 38

6.1 Printer issues ............................................................................................. 38

6.1.1 Media issues ................................................................................... 38

6.1.2 Ribbon Problems............................................................................. 39

6.1.3 Other issues .................................................................................... 40

7 Setting up LAN, WLAN and Bluetooth interfaces ................................................. 41

7.1 The SATO WS4 Printer Utility .................................................................... 42

7.1.1 Install SATO WS4 Printer Utility ...................................................... 42

7.2 Work with SATO WS4 Printer Utility.......................................................... 43

7.2.1 Menu bar ........................................................................................ 43

File 44

Setting ................................................................................................. 44

Help 45

7.2.2 Toolbar ............................................................................................ 45

7.2.3 Navigation pane .............................................................................. 49

Parameter Setting ............................................................................ 49

7.2.4 COM ................................................................................................ 55

7.2.5 LAN .................................................................................................. 56

8 Set up a LAN connection ...................................................................................... 57

8.1 IPv6 ............................................................................................................ 60

9 The WLAN tab ...................................................................................................... 63

9.1 Set up WLAN connection .......................................................................... 64

10 Bluetooth ............................................................................................................. 68

10.1 Bluetooth Wireless connection ................................................................. 69

10.1.1 Bluetooth ........................................................................................ 69

11 Specifications ....................................................................................................... 72

11.1 Printer........................................................................................................ 72

11.2 Media ........................................................................................................ 74

11.3 Barcodes .................................................................................................... 75

11.4 Bluetooth................................................................................................... 77

11.5 Wireless LAN ............................................................................................. 78

11.6 Ethernet .................................................................................................... 80

11.7 Electrical and operating environment ................................................. 80

11.8 Physical dimension .................................................................................... 80

12 Safety precautions................................................................................................ 81

1 Introduction

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1 Introduction

Thank you for purchasing a SATO WS printer. This manual provides
information about how to set up and operate your printer, load the media
and solve common problems.

1.1 Features

￭ Various interfaces as standard USB, Ethernet, RS232C
￭ Easy Operation One-button design for easy control
￭ Fast Print Speed Max 6 inches/sec for the WS408 model

￭ Wireless LAN Connectivity

￭ Bluetooth connectivity

￭ External Memory The extra USB port allows you to use a USB flash

drive for storage. This port is also used to install new firmware
automatically from a USB memory drive.

1 Introduction

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TT Model only:

Ribbon core holders.

25mm and 12.5mm.

Small label guide

EU or UK power cable

If any items are missing, please contact your SATO supplier

1.2 Unpacking

Please ensure that all of the following items are included in your package.

SATO WS printer

Quick

Installation

Guide

SATO

Resources

Guide

Power Supply

1 Introduction Understand your printer

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1.3 Understand your printer

1.3.1 WS Direct Thermal (DT) model

LED2

LED1

Feed Button

LAN

RS232

USB A

USB B

Power Jack

Power Switch

Paper Slot

Sharp edge!

Standard DT model

1 Introduction Understand your printer

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WS DT model

Warning The printhead becomes very hot during printing. Do not touch

the printhead or touch around it directly after printing. By doing so you
may get burnt.

Platen Roller

Reflective Sensor

Media Guides

Media Roll Holders

Core Holders

Transmissive Sensor

Thermal Printhead

Thumbscrew

1 Introduction Understand your printer

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Caution To avoid injury, be careful not to trap your fingers in the Paper

Slot while opening or closing the Top Cover.

1.3.2 WS Thermal Transfer (TT) model

RS232

USB A

USB B

Power Jack

Power Switch

LED2
LED1

Feed Button

LAN

Standard TT model

1 Introduction Understand your printer

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1.3.3 Interior view TT model

Media Roll
Holders

Ribbon

Supply Wheel

Take-Up Wheel

Print Module
Release Latch

1 Introduction Understand your printer

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1.3.4 Interior view 2 TT model

Warning The printhead becomes very hot during printing. Do not touch

the printhead or touch around it directly after printing. By doing so you
may get burnt.

Reflective Sensor

Lock Button

Media Shaft

Printhead

Transmissive
Sensor

Media Guides

Platen Roller

1 Introduction Printer indicators

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1.4 Printer LED Indicators DT model

Status lights help you check printer’s condition. The following tables show
the blinking speed of status lights and the conditions they indicate.

Symbol

Blinking Speed

Blinking Interval

**

Fast

0.5 Second

*

Slow

2 Seconds

* LED2 + *LED1

Slow

LED2 & LED1 Blinking Interval at same time

* LED2 + LED1 *

Slow

LED2 & LED1 Blinking Interval at different
timing

LED 2

LED 1

Description

LED
indicate
Label

Green

Green

The printer is ready to print.

V

Green

** Green

The printer is transmitting data.

* Green

* Green

In pause.

V

* Green

Green *

The printer is writing data to the flash or USB memory.
The USB memory is being initialized.

Green

Orange

Head high temperature.

V

Green

* Orange

The RTC battery is low. (If the printer has a built-in RTC)

Green

** Orange

The print module is opened when the printer is turned on.

Orange

Orange

Paper jam.

V

**Orange

** Orange

The media is out when the print data is sent to the printer.
Paper end.

V

**Orange

Orange **

Ribbon end or ribbon error. (for thermal transfer models only)

V

Red

ž Orange

The printhead is broken.

V

Red

ž *Orange

Communication error (RS-232C).

V

Red

**Orange

Cutter error (with optional cutter).

V

Red

Red

Cover (Thermal Head) open error during printing.

V

Red

* Red

An EEPROM for backup cannot be read or written properly.

A command has been fetched from an odd address.

Word data has been accessed from a place other than the
boundary of the word data.

Long word data has been accessed from a place other than
the boundary of the long word data.

1 Introduction Printer indicators

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Red

** Red

Command error.

V

* Red

Red *

Flash ROM on the CPU board error or USB memory error.

V

An erase error has occurred when formatting the USB
memory.

Unable to save files due to insufficient USB memory.

1.4.1 System mode

The system mode consists of status light color combinations. It contains a
list of commands for you to select and run.

To enter the system mode and run the command, do the following:

1. Turn off the printer.

2. Press and hold the FEED button, and turn on the printer.

3. Both status lights glow solid orange for a few seconds. Next, they turn to

green shortly, and then turn to other colors.

4. When status lights show the color combination you need, release the

FEED button immediately.

5. Press the FEED button to run the command.

The following table is the command list of the system mode.

LED 1

LED 2

Command

Green

Red

Transmissive Sensor Calibration

Green

Orange

Reflective Sensor Calibration

Red

Red

Resetting Your Printer

Red

Orange

Reserved

Red

Green

Disable Checking RTC Battery Charge

Orange

Red

Reserved

Orange

Green

Self Test and Dump Mode

2 Get started Attach the power cord

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2 Get started

This chapter describes how to set up your printer.

Caution Do not use your printer in areas exposed to splashing water
or any other liquid.

Caution Do not drop your printer, or place it in an area subject to
humidity, vibration or shock.

2.1 Attach the power cord

1. Make sure the power switch is set to the OFF position.

2. Insert the power supply’s connector into the printer power jack.

3. Insert the AC power cord into the power supply.

4. Plug the other end of the AC power cord into the wall socket.

Important Use only power supplies listed in the user instructions.

Warning Do not plug the AC power cord with wet hands, or operate

the printer and the power supply in an area where they may get wet.
Serious injury may result from these actions!

2 Get started Load media

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2.2 Turn on/off your printer

When your printer is connected to a host (a computer), it is good to turn on the
printer before turning on the host, and turn off the host before turning off the
printer.

2.2.1 Turn on your printer

1. To turn on your printer, turn on

the Power Switch as below. The
“I” is the ON position.

2. Both status lights glow solid

orange for a few seconds, and
then LED 2 goes out, while LED 1
turns to solid green.

2.2.2 Turn off your printer

1. Make sure LED 2 is off and LED 1 is

solid green before turning off the
printer.

2. To turn off your printer, turn off the

Power Switch as below. The “O” is
the OFF position.

Caution Do not turn off your printer during data transmission.

2 Get started Load media

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2.3 Load media

There are various types and sizes for the media roll. Load the applicable media
to satisfy your need.

2.3.1 Prepare media

The inside wound and outside wound media roll can be loaded into the printer
in the same way.

Inside Wound

Outside Wound

2.3.2 Install a media roll. DT Model

Open the top cover of the printer

2 Get started Load media

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1. Press the holder lock on the Media Roll Holders to slide them outward, and

place the media roll between the holders. Make sure the print side is up, and
the media roll is clamped tightly by the holders.

Note The default core holder is set for 1-inch inside diameter (ID). To
install a 1.5-inch ID media roll, use your hand or a coin to loosen two
thumbscrews on both holders, flip the core holders horizontally and secure
them back.

1 inch

1.5 inch

Core Holder

Thumbscrew

Holder Lock

2 Get started Load media

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2. Pull the media until it reaches out of the printer. Thread the media under the media

guides.

Caution: Do not ship or carry the printer while it contains a label roll.

3. Close the top cover.

2 Get started Load media

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2.3.3 Test media feed

1. Turn on the printer, and press the FEED button to feed a label.

2. Flip the media and tear it along the edge of the top cover.

2 Get started Load media

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2.3.4 Installing a media roll TT model

1. Open the top cover of the printer.

2. Press the switch lock on the Media Roll Holders to slide them outward, and place the

media roll between the holders. Adjust the media roll so its print side is facing up, and
make sure it is clamped tightly by the holders.

Switch Lock

2 Get started Load media

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3. Push the Module Release Latch to open the printer module.

4. Press the Lock button on the Media Guides to slide them outward.

2 Get started Load media

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5. Pull the media until it reaches out of the printer.

6. Put the media under the Media Shaft and centre it between the Media Guides.

2 Get started Load media

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7. Close the printer module and press down firmly at its both sides, until you hear a click.

2 Get started Load media

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2.3.5 Test media feed

1. Turn on the printer, and press the FEED button to feed a label.

2. Hold the media and tear it along the edge of the top cover to remove a

single label.

2 Get started Load media

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2.4 Installing a Ribbon Roll: TT model only

Prepare the new ribbon by fitting the correct size of ribbon core holder to the ribbon
cardboard core. Do the same for the take-up cardboard core.

1. Open the top cover of the printer.

2. Push the Module Release Latch to open the printer module.

2 Get started Load media

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3. Lift the printer module to reveal the Supply Wheel.

4. Do the following to install both rolls:

 To load the supply roll, align the notches on the left side and press the roll to the

supply hub, and then press the right side of the roll to the hole.

Supply Wheel

2 Get started Load media

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 To load the take-up roll, align the notches on the left side and press the roll to the

take-up hub, and then press the right side of the roll to the hole.

5. Pull the ribbon from the supply roll and tape it onto the top of the take-up roll.

6. Close the printer module and press down firmly at its both sides, until you hear a

click.

7. Check that the ink side of the ribbon is facing outwards so that the ribbon ink will

be in contact with the labels. If necessary, reverse the ribbon to achieve this.

2 Get started Load media

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8. Rotate the Take-Up Wheel to straighten the ribbon to remove any wrinkles.

Note For the supply hub, the ribbon wind direction can be coated side
in (CSI) or coated side out (CSO); for the take-up hub, the wind direction
must be coated side out.

2 Get started Load media

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2.5 Media types

Your printer supports various media types, including non-continuous media,
continuous media, and fanfold media. The following table provides details
about them.

Media Type

Looks Like

Description

Non-Continuous
Media

2-across labels

Notched tag
material

Full-width I-Mark
or Black mark

Partial I-Mark
or Black mark

Non-continuous media is the typical media for
bar code printing. Labels and tags are made of
various materials, such as paper, fabric or
cardstock, and are separated by gaps, holes,
notches or black marks.

Fanfold Media

Fanfold media is in continuous form, but it can
be used as non-continuous media, because
the labels are separated by folds. Some
fanfold media also has black marks or liners.

2 Get started Load media

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3 Printer operation

This chapter provides information about printer operation.

3.1 Media sensor calibration

You will want the printer to work properly before starting your print jobs. To
do this, you need to calibrate the media sensor. WS printers provide
transmissive and reflective sensor calibration. Take the following steps to
use them.

1. Make sure the media is properly loaded, the print module is closed, and

the printer’s power switch is set to the OFF position.

2. Press and hold the FEED button, and turn on the printer.

3. Both status lights glow solid orange for a few seconds. Next, they turn to

green shortly, and then turn to other colors. Do one of the following to
select the sensor:

 If you want to calibrate the transmissive sensor, when LED 1 turns to

green and LED 2 turns to red, release the FEED button immediately.

 If you want to calibrate the reflective sensor, when LED 1 turns to green

and LED 2 turns to orange, release the FEED button immediately.

4. Press the FEED button. The media calibration is complete after the

printer feeds 3-4 labels and stops.

3 Printer operation Self test

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3.2 Self test

The printer can run a self test to print a configuration label, which helps you
understand current settings of the printer.

1. Turn off the printer.

2. Press and hold the FEED button, and turn on the printer.

3. Both status lights glow solid orange for a few seconds. Next, they turn to

green shortly, and then turn to other colors. When LED 1 turns to orange
and LED 2 turns to green, release the FEED button.

4. Press the FEED button to print a configuration label.

Your configuration label should look like this:

3 Printer operation Self test

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3.2.1 DT model Test Print

3 Printer operation Self test

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3.2.2 TT model Test Print

3 Printer operation Reset your printer

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3.3 Reset your printer

By resetting your printer, you can return your printer to the state it was in
when you receive it. This can help you solve some problems caused by
settings changed during the printing.

Do the following to reset your printer:

1. Turn off the printer.

2. Press and hold the FEED button, and turn on the printer.

3. Both status lights glow solid orange for a few seconds. Next, they turn to

green shortly, and then turn to other colors. When both lights turn to
red, release the FEED button immediately.

4. Press and hold the FEED button for 3 seconds and release it. Both status

lights blink red three times, and turn to solid orange for a few seconds.
After the printer is reset, LED 2 goes out while LED 1 turns to solid green.

Important In step 4, if you do not hold the FEED button long enough,
LED 2 will blink orange three times while LED 1 goes out. It means the
printer is not reset.

4. Media sensing

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4 Media sensing

WS printers offer two types of media sensor: transmissive and reflective.
They are used for detecting specific media types.

4.1.1 Transmissive sensor

The transmissive sensor is fixed and placed near the centre of the printhead.
It is used for detecting gaps across the entire width of the label.

Single Column

4. Media sensing

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Sensor

4.1.2 Reflective sensor

The reflective sensor is movable within the entire width of the media. It
detects gaps, notches and black marks which are not located at the centre of
the media.

Multi Columns

Notch

Black Mark

Flip the media so the black-mark side is facing down and adjust the sensor
to align it with the labels, notches or black marks.

5. Maintenance

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5 Maintenance

5.1 Cleaning

To maintain print quality and prolong the printer’s life, you need to perform some
routine maintenance. Daily maintenance should be done for high volume printing,
and weekly for low volume printing.

Caution: Always turn off the printer before cleaning.

5.1.1 Printhead

It is essential to keep printhead clean if you want the best print quality. We strongly
recommend that you clean the printhead when you load a new media roll. If the
printer is operated in critical environment, or the print quality declines, you need to
clean the printhead more frequently.

Keep in mind these things before you clean:

￭ Keep the water away in case of corrosion on heating elements.
￭ If you have just finished printing, wait until the printhead cools down.
￭ Do not touch the printhead with bare hands or hard objects.

Cleaning steps:

1. Moisten a soft cloth or a cotton swab with ethyl alcohol or use a SATO cleaning

wipe.

2. Gently wipe the printhead in one direction. That is, wipe it only from left to right

or vice versa. Do not wipe back-and-forth, in case dust or dirt attaches to the
printhead again.

5. Maintenance

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Note Printhead warranty becomes void if the printhead’s serial number
is removed, altered, defected, or made illegible, under any circumstance.

DT model printhead cleaning

TT model printhead cleaning

5. Maintenance

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5.1.2 Media housing

Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders,
Media Guides and media path.

1. Moisten a soft cloth with ethyl alcohol or use a SATO cleaning wipe.

2. Wipe the Media Roll Holders to clean dust.

3. Wipe the Media Guides to clean dust and dirt.

4. Wipe the media path to clean paper debris.

5.1.3 Label Sensor

Media sensors may not be able to detect the media correctly if they become dirty.

1. Moisten a soft cloth or a cotton swab with ethyl alcohol or use a SATO cleaning

wipe.

2. Gently brush sensors to remove the dust away.

3. Use a dry cloth to clean the residue.

5. Maintenance

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5.1.4 Platen roller

The platen roller is also important for print quality. A dirty platen roller may damage
the printhead. Clean the platen roller immediately if the adhesive, dirt or dust
accumulates on it.

1. Moisten a soft cloth with absolute ethyl alcohol or use a SATO cleaning wipe.

2. Gently wipe the platen roller to remove the dust and adhesive.

Label sensor cleaning

DT model platen roller cleaning

5. Maintenance

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TT model platen roller cleaning

6. Troubleshooting

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6 Troubleshooting

6.1 Printer issues

The printer is not turned on

 Make sure the power supply’s connector is inserted into the printer power jack.
 Check the power connection from the wall socket to the printer. Test the power cord and

the socket with other electrical devices.

 Disconnect the printer from the wall socket, and connect it again.

The printer does not feed the media out

 The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.
 If there is a paper jam, clear it.

6.1.1 Media issues

The media is out

 Load a new media roll.

The paper is jammed

 Open the printer and clear the jammed paper.
 Make sure the paper is held properly by the Media Guides.

The printing position is not correct

 Did you use the correct media type for printing?
 The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.
 The media sensor needs to be calibrated. See Section 3.1, “Media Sensor Calibration” to

calibrate the sensor.

 The media sensor is dirty. Clean the media sensor.

Nothing is printed

 The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.
 The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to reload the ribbon.
 The print data might not be sent successfully. Make sure the interface is set correctly in

the printer driver, and send the print data again.

6. Troubleshooting

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The print quality is poor

 The printhead is dirty. Clean the printhead.
 The platen roller is dirty. Clean the platen roller.
 Adjust the print darkness, or lower the print speed.
 The media is incompatible for the ribbon. Use the compatible media instead.
 The media is incompatible for the printer. Use SATO-approved media roll instead.

6.1.2 Ribbon Problems

The ribbon is out

 Load a new ribbon roll.

The ribbon is broken

 Check the print darkness setting and adjust it if it is too high, and take the following steps

to fix the broken ribbon:

1. Unload the ribbon supply roll and take-up roll from the printer.

2. Pull the ribbon from the supply roll so it overlaps the broken end of the take-up roll.

3. Tape the overlapped parts together.

4. Reload both rolls into the printer.

The ribbon is fed out with the media

 The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to reload the ribbon.
 The printhead temperature is too high. Reload the ribbon and print a configuration label

to check the settings (see Section 3.2, “Self Test and Dump mode”). If the print darkness
is very high, adjust it in printer preference at the Host computer, or reset your printer
(see Section 3.3, “Restore Your Printer to Factory Settings”).

The ribbon is wrinkled

1. Make sure the ribbon is loaded correctly.

2. Rotate the Take-Up Wheel to straighten the ribbon.

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6.1.3 Other issues

There are broken lines in the printed label

 The ribbon is wrinkled. Adjust or reload the ribbon. Or, print a few labels until the

wrinkled part disappears.

 The printhead is dirty. Clean the printhead.

An error occurred when writing data to the USB memory

 Make sure the USB drive is plugged tightly into the port.
 The USB drive might be broken. Replace it with another one.

The cutter is experiencing issues

 If there is a paper jam, clear it.
 The cutter has become loose. Fix the cutter in position and tighten it.
 The cutter blade is not sharp anymore. Replace your cutter with a new one.

The printhead temperature is extremely high

 The printhead temperature is controlled by the printer. If it is extremely high, the printer

will stop printing automatically, until the printhead is cooled down. After that, the printer
will resume printing automatically, if there is any unfinished print job.

The printhead is broken

￭ Contact your local dealer for assistance.

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7 Setting up LAN, WLAN and

Bluetooth interfaces

The SATO WS4 Settings Utility

This is a small user-friendly computer program which enables the configuration of the printer
settings and also set up of the optional interfaces.

The SATO WS4 Settings Utility can be downloaded from:

http://resources.satoeurope.com/cdelements/en_pages/index.html

To set up a LAN connection refer to this manual section

 Set up a LAN connection

To set up a Wireless LAN connection refer to this manual section

 Set up a WLAN connection

To connect using Bluetooth refer to the manual section:

 Bluetooth Wireless Connection

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7.1 The SATO WS4 Printer Utility

7.1.1 Install SATO WS4 Printer Utility

1. Download the SATO WS4 Printer Settings Utility

SATO WS4 Printer Utility_V1.******

2. Click on the downloaded file to open the Installation process

3. In the SATO WS4 Printer Utility dialog box, click Next.

4. From this screen follow the instructions until the Utility is installed in your

computer is complete. A shortcut icon should appear on your Desktop.

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7.2 Using the SATO WS4 Printer Utility

Start the SATO WS4 Printer Utility. It’s interface looks like this:

￭ Menu bar It includes SATO WS4 Printer Utility menus.
￭ Toolbar It provides ports, port settings, emulation languages, printer dpi and

printer status.

￭ Navigation Pane You can switch between the listed items to view their tabs.
￭ Properties Pane You can view and manage printer properties or perform

tasks.

7.2.1 Menu bar

There are three menus in the menu bar: File, Setting and Help.

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File

￭ Export Export your printer settings to an XML file,

including all parameters, port settings and firmware
information.

￭ Import Import printer settings from an XML file.
￭ Exit Exit SATO WS4 Printer Utility.

Setting

￭ Auto Detect USB When you connect your printer

to a computer with a USB cable, SATO WS4 Printer

Utility automatically detects it and shows the USB

information in the Port Name and Port Information.

By default, it is enabled.

￭ Communication

It includes Write Timeout and Read Timeout. They determine how long your
computer (or other devices) waits printer’s response when it attempts to write or
read data to your printer. The default value is 15 seconds, meaning that the
computer waits 15 seconds, and displays an error message if it doesn’t receive any
response.

￭ Progress Form

When Add Date/Time information is enabled, the current date and time are added

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into the message in the Download Firmware dialog box.

￭ Language

It is the language of SATO WS4 Printer Utility interface. You can select Windows’s
System Default, English or Simplified Chinese. By default, it uses your system
default.

Help

￭ Contents The help content of SATO WS4 Printer Utility.

You can press F1 to display it.

￭ About The version and copyright information about SATO

WS4 Printer Utility.

7.2.2 Toolbar

The toolbar has two rows. The first row includes three items.

￭ Input/Output Port The port you use for the data transmission between the

computer and your printer.

￭ Setting You can click it to configure the port settings.
￭ Port Name It shows the port name.
￭ Port Information It shows the port information.

SATO WS4 Printer Utility provides three ports for data transmission.

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￭ USB

It shows the USB information in the
Port Name and Port Information as
soon as the computer detects your
printer. By default, the computer
automatically detects the USB port.
You can select the printer you want if
your computer is connected to
multiple printers via USB. Click
Search to search the hot-plugging
USB printer.

￭ COM

It is the serial port and related to the COM tab
in Parameter Setting. The settings of the COM
port need to be the same as those in the COM
tab, except for Port Name, which lets you
select the COM port you want if your computer
is connected to multiple printers via COM. If
you want to reset all of COM settings, click
Default.

￭ LAN

It is the Ethernet port and related to the LAN
tab in Parameter Setting. It supports IPv4 and
IPv6 addresses. For more information about
Setting up a network connection, see Set up

LAN connection, Set up IPv6 connection and
Set up WLAN connection.

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The second row of the toolbar includes six items.

￭ Printer Model Printer models.
￭ Printer Emulation The emulation language of your printer. The emulation

you choose affects the tabs displayed in the Properties pane.

￭ Printer DPI The print resolution of your printer. It provides 203 dpi and 300

dpi.

￭ Sync Get the current settings of Printer Model, Printer Emulation and

Printer DPI from your printer.

￭ Get Status Detect if your printer is ready for use.
￭ Printer Status It shows the result of Get Status.

Printer status

Status

Description

ON LINE (Ready)

The top cover (head) was closed in the online mode.

HEAD OPEN

The top cover (head) was opened in the online mode.

ON LINE
(Operating)

The printer is operating.

ACCESSED BY
OTHER

Exclusively accessed by other host.
PAUSE

In pause.

ON LINE (Waiting
for Stripping)

Waiting for stripping.

COMMAND
ERROR

A command error was found while analyzing the command.

COMMS ERROR

A parity error, overrun error or framing error occurred
during the RS-232C transmission.

PAPER JAM

A paper jam occurred during paper feed.

CUTTER ERROR

The cutter is experiencing issues.

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Status

Description

NO PAPER

The label has run out.

HEAD OPEN
ERROR

Attempt to feed or issue the label with the top cover (head)
open.

HEAD ERROR

A broken pin has been found on the thermal head.

EXCESS HEAD
TEMP

The thermal head temperature has become excessively high.

NO PAPER (Last
label has been
issued)

The last label has been issued properly and the label has run
out.

MEMORY WRITE
ERROR

An error has occurred while writing data into the flash ROM
or USB memory.

FORMAT ERROR

An erase error has occurred in formatting the flash ROM or
USB memory.

MEMORY FULL

Saving failed because of the insufficient capacity of the flash
ROM or USB memory.

SAVING

In font or PC command save mode. (to flash ROM or to USB
memory)

The flash ROM or USB memory is being initialized.

SAVING ERROR

An EEPROM for backup cannot be read or written properly.

UPDATING
FIRMWARE NOW

The printer is updating firmware.

BLUETOOTH
ERROR

Bluetooth initialization error.

Bluetooth setting parameter error.

WIRELESSLAN
ERROR

WirelessLAN initialization error.

WirelessLAN setting parameter error.

UPDATING
FIRMWARE ERROR

An error occurred during the firmware update.
UNKNOWN

The status is unknown.

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7.2.3 Navigation pane

The Navigation pane includes four items: Parameter Setting, Download, Tool and
Font. Each item has its own tabs, and each tab has a Send, Get, Add or Delete

button (Some of them only have Send). Send is to send your settings to your
printer; Get is to get the current settings of your printer; Add is to add file to the list
object; Delete is to delete file from the list object. You can also right-click in the
Properties pane and select Send, Get, Add or Delete in the shortcut menu. Each
time you click Send, your printer restarts to apply the change.

Important You can send data via all ports, but can only get data via the USB,
COM and LAN ports.

Parameter Setting

Parameter Setting is used to configure printer settings. It includes six tabs: General,
COM, LAN, IPv6, WLAN and Bluetooth.

General

The General tab provides general printer settings. It is related to the emulation
language you choose. Each language provides its own properties.

￭ SBPL

SBPL provides settings grouped in the Supply, Control, Action, Image, Label,
Position Adjustment, Protocol and Nonstandard Protocol area.

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SBPL Parameter display

Property Name

Description

Sensor Type

It is the media sensor you are using. It includes I-MARK,
GAP and None. When you perform media calibration, the
sensor is set to the one you select.

Ribbon Sensor

Thermal Transfer Your printer uses the ribbon sensor to
detect the ribbon for Thermal Transfer (TT) operation.

Direct Thermal Disables the ribbon sensor, for Direct
Thermal (DT) use.

Feed Key

It defines the action of the FEED button.
Feed Your printer feeds a blank label each time the
button is pressed.
Reprint Your printer reprints the last label each time the
button is pressed.

Head Check(Power
on)

Enable Your printer checks broken pins on the printhead
automatically once your printer is turned on.
Disable Disable the auto head check.

Auto Calibration

ON (Power on) Your printer automatically calibrates
media using a media sensor once it restarts or is turned on.
ON (Head close) Your printer automatically calibrates
media using a media sensor every time you close the print
module when the printer is turned on.
ON (Power on and Head close) Your printer
automatically calibrates media using a media sensor after
power on and every time you close the print module when
the printer is turned on.
OFF You need to manually calibrate media using a media

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Property Name

Description

sensor as you change the media, or your printer won’t
work properly.

Reprint After Error

Enable The label is reprinted as soon as the error
condition is corrected.
Disable Disable the reprint after error.

Print Darkness

Adjust the darkness relative to the current darkness
setting. The range is +1~ +5, and the value is adjustable in
increments of ± 1.

Print Speed

Determine the media speed during printing. The range is
+2 ~ +6, and the value is adjustable in increments of ± 1 ips.

Stop Position for
Cutter

Blank Printer does not install cutter module.
Head Position Stop the paper forward on the head

position.
Cutter Position Stop the paper forward on the cutter
position.

Stop Position for
Dispenser

Blank Printer does not install dispenser module.
Head Position Stop the paper forward on the head

position.
Dispense Position Stop the paper forward on the
dispenser position.

Te ar Off Wait Time

Your printer moves the paper forward in a predefined time
after printing, and pulls the paper back in a predefined
length once the printing begins again.

Zero Slash

Display a zero with or without a slash through it.

Unit(Label)

Change the unit of label to millimeters or inches.
Width

Set the print width.

Height

Set the length of the label when using continuous media.

Unit(Position
Adjustment)

Change the unit of Position Adjustment to millimeters,
inches or dots.

Horizontal Offset

Move the print position horizontally. The positive number
is left, and the negative number is right.

Vertical Offset

Move the print position vertically. The positive number is
forward, and the negative number is backward.

Continuous Offset

Adjust the continuous offset at which the continuous label
is cut.

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Property Name

Description

Tear Off Offset

Adjust the rest position of the media after a label is
printed, which changes the position at which the label is
torn or cut.

Cutter/Dispenser
Offset

Adjust the cutter/dispenser offset position at which the
label is dispensed or cut.

Status

This is communication protocol for SBPL. Status 3 is Enq
response and Status 4 is for the communication via driver.

Nonstandard
protocol

When you use non standard code, you can set the codes in
this section.

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￭ SDPL, SEPL, SIPL, SZPL and AUTO

SDPL, SEPL, SIPL, SZPL and AUTO provides settings grouped in the Supply, Control,
Action, Label and Position Adjustment area.

Property Name

Description

Sensor Type

It is the media sensor you are using. It includes I-MARK,
GAP and None. When you perform media calibration, the
sensor is set to the one you select.

Ribbon Sensor

Thermal Transfer Your printer uses the ribbon sensor to
detect the ribbon for Thermal Transfer (TT) operation.
Direct Thermal The ribbon sensor is disabled for Direct
Thermal use.

Feed Key

It defines the action of the FEED button.
Feed Your printer feeds a blank label each time the
button is pressed.
Reprint Your printer reprints the last label each time the
button is pressed.

Head Check(Power
on)

Enable Your printer checks broken pins on the printhead
automatically once your printer is turned on.
Disable Disable the auto head check.

Auto Calibration

ON (Power on) Your printer automatically calibrates
media using a media sensor once it restarts or is turned on.
ON (Head close) Your printer automatically calibrates

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Property Name

Description

media using a media sensor every time you close the print
module when the printer is turned on.
ON (Power on and Head close) Your printer
automatically calibrates media using a media sensor after
power on and every time you close the print module when
the printer is turned on.
OFF You need to manually calibrate media using a media
sensor as you change the media, or your printer won’t
work properly.

Reprint After Error

Enable The label is reprinted as soon as the error
condition is corrected.
Disable Disable the reprint after error.

Print Darkness

The range is 0 ~ +30, and the value is adjustable in
increments of ± 1.

Print Speed

Determine the media speed during printing. The range is
+2 ~ +6, and the value is adjustable in increments of ± 1 ips.

Unit(Label)

mm Change the unit of label to millimeter or inches.
Width

Set the print width.

Height

Set the length of the label when using continuous media.

Unit(Position
Adjustment)

Change the unit of Position Adjustment to millimeter, inch
or dots.

Horizontal Offset

Move the print position horizontally. The positive number
is left, and the negative number is right.

Vertical Offset

Move the print position vertically. The positive number is
forward, and the negative number is backward.

Tear Off Offset

Adjust the rest position of the media after a label is
printed, which changes the position at which the label is
torn or cut.

Cutter Offset

Adjust the cutter offset position at which the label is peel
or cut.

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7.2.4 COM

The COM tab provides the settings of the RS-232C port. When you use COM as your
port, make sure the settings in the COM tab are the same as the port settings, or
your printer won’t work properly.

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7.2.5 LAN

The LAN tab provides network settings, including TCP/IP, Current TCP/IP, Protocol,
Server and SNMP Trap.

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8 Set up a LAN connection

If you want to use the LAN port to transfer data, you need to set up the network
connection in the LAN tab.

1. Connect your printer and computer to a network device (hub, switch or router)

with Ethernet cables.

2. In the Input/Output Port list, click USB or COM.

3. In the Navigation pane, click Parameter Setting, and click the LAN tab.

4. Do one of the following to configure your TCP/IP settings:

∙ If you have a static IP address, fill the IP Address, Subnet Mask and Gateway

box under TCP/IP according to your network settings and click Send.

∙ If you don’t have a static IP address, make sure DHCP is enabled and click

Send.

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5. After your printer restarts, click Get to get the TCP/IP information of your

printer. If you are using a static IP address, you’ll get the same TCP/IP settings as
it is in the previous step; if you are using DHCP, The DHCP server will
automatically populate the IP Address, Subnet Mask and Gateway boxes under

Current TCP/IP.

6. In the Input/Output Port list, click LAN, and click Setting.

7. In the Setting LAN dialog box, do one of the following to configure your IP

address:

∙ If you are using a static IP address,

in the IP Address box, enter the IP
address under TCP/IP in the LAN
tab, and then click OK.

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If you are using a dynamic IP address
provided by DHCP, in the IP Address box,
enter the IP address under Current TCP/IP in
the LAN tab, and then click OK.

Note When DHCP is enabled and your printer is idle for a long time, the IP
address of your printer may change. Click Get to get the new IP address if you
find the current IP address is not working.

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8.1 IPv6

The IPv6 tab provides IPv6 settings, including IPv6 and Current IPv6.

Set up IPv6 connection

Before you set up IPv6, make sure your have IPv6 connectivity.

1. Do one of the following to configure your IPv6 settings:

• If you have a static IPv6 address, in the Mode list, click MANUAL; in the
IP Address box, enter your IPv6 address, and click Send.

• If you don’t have a static IPv6 address, in the Mode list, click DHCPv6;
in the Address Type list, click Normal, and click Send.

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2. After your printer restarts, click Get to get its IPv6 information. If you are

using a static IPv6 address, you’ll get the same settings as it is in the
previous step; if you are using DHCPv6, the DHCPv6 server will
automatically populate the IP Address and Link-Local Address boxes
under Current IPv6.

3. In the Input/Output Port list, click LAN, and click Setting.

4. In the Setting LAN dialog box, do one of the following to configure your

IP address:

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∙ If you are using a static IP address, in

the IP Address box, enter the IP
address under IPv6 in the IPv6 tab and
click OK.

∙ If you are using a dynamic IP

address provided by DHCPv6,
in the IP Address box, enter
the IP address under Current
IPv6 in the IPv6 tab and click OK.

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9 The WLAN tab

The WLAN tab provides wireless network settings, including IPv4, Current
IPv4, Authentication, Information, WEP, WPA, Initialization, Protocol,
Current Protocol, Server and EAP.

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9.1 Set up WLAN connection

Before you set up a wireless LAN connection, make sure your computer has
connected to a wireless network.

1. In the Input/Output Port list, click USB or COM.

2. In the Navigation pane, click Parameter Setting, and click the WLAN tab.

3. In the SSID box, enter the network name you’ve connected, and do one

of the following to enter your password:

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∙ If you’re using Open and WEP is on, choose your WEP password type in

the WEP Input Type list. Next, enter your WEP password in one of the

WEP Key box, and select the key you want to use from the WEP Key
Index list.

∙ If you’re using WPA-Personal or WPA2 Personal, enter your password in

the WPA Pre-shared Key box.

∙ If you’re using 802.1X, WPA-Enterprise or WPA2 Enterprise, choose your

EAP authentication method in the EAP Method list, and enter your
username and password in EAP User Name and EAP Password boxes
respectively. If you’re using TTLS mode, you can choose the TTLS
encryption method from the TTLS Method list.

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4. Do one of the following to configure your IPv4 settings:

∙ If you have a static IP address, fill the IP Address, Subnet Mask and

Gateway box under IPv4 according to your network settings, make sure
DHCP is disabled, and click Send.

∙ If you don’t have a static IP address, make sure DHCP is enabled and

click Send.

5. After your printer restarts, click Get to get the IPv4 information of your

printer. If you are using a static IP address, you’ll get the same settings as
it is in the previous step; if you are using DHCP, the DHCP server will
automatically populate the IP Address, Subnet Mask and Gateway boxes
under Current IPv4.

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6. In the Input/Output Port list, click LAN, and click Setting.

7. In the Setting LAN dialog box, do one of the following to configure your

IP address:

∙ If you are using a static IP address, in

the IP Address box, enter the IP
address under IPv4 in the WLAN tab
and click OK.

∙ If you are using a dynamic IP

address provided by DHCP, in
the IP Address box, enter the
IP address under Current IPv4
in the WLAN tab and click OK.

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10 Bluetooth

The Bluetooth tab provides Bluetooth settings.

Property Name

Description

Pincode

The Bluetooth PIN code of your printer.

Device Name

The Bluetooth device name of your printer.

BD Address

The Bluetooth MAC address of your printer.

Inquiry Control

It determines how your printer is detected
by other Bluetooth devices.
Response is made at any time Your
printer is always detectable.
No response Your printer is not
detectable.

Response only within 60sec after a power
on Your printer is detectable in 60

seconds after it is turned on.

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10.1 Bluetooth Wireless connection

Printers which have built-in Bluetooth are able to connect to the internet in
a more flexible way. You can transmit data to your printer in any location
within Bluetooth range.

10.1.1 Bluetooth

The Bluetooth setup screen may vary depending on your computer or
device. In this article, Windows XP computer is used as an example.

Do the following to set up a Bluetooth connection for your printer:

1. Click the Bluetooth icon in the notification area (system tray).

2. In the Bluetooth Devices dialog box, click Add.

3. In the Add Bluetooth Device Wizard dialog box, select the My device is

set up and ready to be found check box, and click Next.

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4. Click SATO WS4, and click Next.

5. Click Let me choose my own passkey. The default key is 0000. After

entering the key, click Next.

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6. The computer will try to connect the printer. If it succeeds, you’ll see the

successful message. Take a note of the outgoing COM port and click

Finish.
Note If you forget the port number, in the Bluetooth Devices dialog

box, click the COM Ports tab to see the virtual COM port assigned to
your printer.

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11 Specifications

11.1 Printer

Model

WS4DT and WS4TT

Print method

Direct Thermal and Thermal Transfer

Resolution

203 dpi (8 dots/mm) 300 dpi (12 dots/mm)

Media
Alignment

Centre Alignment

Operation Mode

Standard: Continuous, Tear-off

Sensors

Media Sensor

DT: Gap Sensor (Transmissive, fixed)
TT: Gap sensor(Transmissive, fixed) Offset:

6.27mm - Factory Default Sensor

I-Mark Sensor (Reflective, Movable)

Head Open Switch

Ribbon Sensor

Print Speed

WS408: 2, 3, 4, 5, 6 ins/sec (50.8, 76.2, 101.6, 127, 152.4mm/s)
WS412: 2, 3, 4 ins/sec (50.8, 76.2, 101.6mm/s)
2 &3 ips for dispenser mode

Do not set Print Speed to 4 ips or higher speed, when the
peeler module is installed and the peeler cover is open.

Print Darkness

Darkness level –SBPL: 1 ~ 5

Default – DT: SBPL 3 TT: SBPL 3

Max Printable
Area

Length 999 mm x Width 104 mm

Non-Printable
Area

Pitch Direction - Top: 1.5 mm, Bottom: 1.5 mm (excluding liner)

Width Direction - Left: 1.5 mm, Right: 1.5 mm (excluding liner)

Interface

STANDARD Model: USB (Type A and Type B), Ethernet, RS232C
LAN Model: USB (Type A and Type B), Ethernet

Optional
Interface

Bluetooth, Wireless LAN

On-Board
Memory

Standard Memory (Flash ROM): 16 MB
User Memory: 2 MB

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Model

WS4DT and WS4TT

Standard Memory (SDRAM): 32 MB

External
Memory

USB: Max 16 GB

Panel

2 LED, 1 Button

LED

1st LED: Red and Green (Various Combinations: Orange)
2nd LED: Red and Green (Various Combinations: Orange)

Fonts

Bitmap: XS, XU, XM, XB, XL, OCR-A, OCR-B
Scalable: CG Times, CG Triumvirate

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11.2 Media

Properties

Description

Media Size

Continuous Mode

Length (TT): 8 mm ~ 996 mm (including liner 11 ~ 999 mm)
Length (DT): 8 mm ~ 996 mm (including liner 11 ~ 999 mm)
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)

Tear-Off Mode

Length (TT): 8 mm ~ 996 mm (including liner 11 ~ 999 mm)
Length (DT): 30 mm ~ 996 mm (including liner 33mm~999m)
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)

Dispenser Mode

Length (TT): 23.4 mm ~ 150.4 mm (including liner 26.4 ~ 152.4 mm)
Length (DT): 35 mm ~ 150.4 mm (including liner 38mm~153.4mm)
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)

Cutter Mode

Length (TT): 19.4 mm ~ 993 mm (including liner 22.4 ~ 996 mm)
Length (DT) : 35 mm ~ 993 mm (including liner 38mm~996mm)
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)

Media Thickness: 0.06~0.19mm
Max Roll Diameter Size: 127 mm (5 inches)
Max Roll Diameter Size for External Unwinder: 216 mm (8.5 inches)

Media Type

Thermal Transfer Label
Thermal Transfer Tag
Direct Thermal Label
Direct Thermal Tag
Roll Paper (Face-Out/Face-In)
Fanfold Paper

Ribbon Size

Length: 100 m (φ Core Size: 0.5 inch), Max 300 m (φ Core Size: 1
inch)
Width: 40 mm ~ 110 mm

Ribbon Type

Wax, Wax-Resin, Resin
Coated Side In or Coated Side Out

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11.3 Barcodes

One Dimensional Bar Code

UPC-A
UPC-E
JAN/EAN
CODE39
CODE93
CODE128
GS1-128 (UCC/EAN128)
CODABAR (NW-7)
ITF
Industrial 2of5
MSI
UPC add-on code
POSTNET
GS1 DataBar Omnidirectional
GS1 DataBar Truncated
GS1 DataBar Stacked
GS1 DataBar Stacked Omnidirectional
GS1 DataBar Limited
GS1 DataBar Expanded
GS1 DataBar Expanded Stacked

Two Dimensional Bar Code

QR Code
PDF417 (including MicroPDF)
DataMatrix (ECC200)
GS1 DataMatrix
MaxiCode

Composite Symbol

EAN-13 Composite (CC-A/CC-B)
EAN-8 Composite (CC-A/CC-B)
UPC-A Composite (CC-A/CC-B)
UPC-E Composite (CC-A/CC-B)
GS1 DataBar Composite (CC-A/CC-B)
GS1 DataBar Truncated Composite (CC­A/CC-B)
GS1 DataBar Stacked Composite (CC­A/CC-B)

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GS1 DataBar Expanded Stacked
Composite (CC-A/CC-B)
GS1 DataBar Expanded Composite (CC­A/CC-B)
GS1 DataBar Stacked Omnidirectional
Composite (CC-A/CC-B)
GS1 DataBar Limited Composite (CC­A/CC-B)
GS1-128 Composite (CC-A/CC-B/CC-C)

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11 Specifications WLAN

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11.4 Bluetooth

Properties

Bluetooth I/F

Standard

Bluetooth 2.1 + EDR or later

Enabled Device

WS Series

Operating Temperature

41°F (5°C) ~ 104°F (40°C)

Storage Temperature

-4°F (-20°C) ~ 140°F (60°C)

Operating Humidity

25 ~ 85 % Non-condensing R.H

Storage Humidity

10 ~ 90 % Non-condensing R.H

Connection Form

Only one-to-one connection is
supported.

Support Profile

Serial Port Profile (SPP)
PIN code is supported.

Class of Radio Transmission

CLASS 2

Transmission Method

Bi-directional (Half-duplex)

Flow Control

Credit based flow control

Operating Mode

Slave Mode

Transmission Distance

3 m (360 degrees)

SR Mode in Page/Inquiry Scanning

R1 Scan Interval 1.28 sec.
Scan Window 22.5 msec.

RF Frequency Range

2402 ~ 2480 MHz

Nominal Output Power

+4 dBm (2.51 mW) MAX

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11.5 Wireless LAN

Properties

Wireless LAN I/F

Hardware

Protocol

IEEE 802.11 b/g/n

Enabled Device

WS4 Series

Operating
Temperature

-4 degF (-20 degC) ~ 185 degF (+85 degC)
Destination

USA

Europe

Frequency
(Centre Channel)

2412 ~ 2462 MHz

2412 ~ 2472 MHz
Channel

1 ~ 11 ch

1 ~ 13 ch

Spacing

5 MHz

Transmission Speed/
Modulation

IEEE

802.11b

Transmission

Method

Conforming to IEEE

802.11b DSSS method

Channel

Depending on the country

Data Transmission
Speed/Modulation

11/5.5 Mbps: CCK
2 Mbps: DQPSK
1 Mbps: DBPSK

IEEE

802.11g

Transmission
Method

Conforming to IEEE

802.11g OFDM method
DSSS method

Channel

Depending on the country

Data Transmission
Speed/Modulation

54/48 Mbps: 64 QAM
36/24 Mbps: 16 QAM
18/12 Mbps: QPSK
9/6 Mbps: BPSK

IEEE

802.11n

Transmission
Method

Conforming to
IEEE802.11n OFDM
method

Channel

US)1-11ch
(JP/DE)1-13ch

Data Transmission
Speed/Modulation

20MHz : 6.5M / 7.2M /
13M / 14.4M / 19.5M /

21.7M / 26M /28.9M /
39M / 43.3M / 52M /

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Properties

Wireless LAN I/F

57.8M / 58.5M / 65M /

72.2M(Auto-sensing)

Antenna

External antenna

Aerial power

802.11b

Max +15 dBm

802.11g

Max +17 dBm

802.11n

Max +17 dBm

Software

Connection mode

Infrastructure, Adhoc

Default IP Address

192.168.1.1

Default Subnet Mask

255.255.255.0

Default ESSID

SATO_PRINTER

Security

IEEE 802.11i

Cryptograph
y

WEP 128 bit, TKIP (WPA), AES (WPA2)

Authorisati
on

Shared Key, Open System, PSK, PEAP, TLS,TTLS, LEAP, EAP­FAST

Protocol (*)

TCP/IP, Socket, DHCP

Wireless LAN
Parameter and Status
Monitor

Parameter: Command (Printer Utility)

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11.6 Ethernet

Properties

Description

Port

RJ-45

Speed

10Base-T/100Base-T (Auto Detecting)

Protocol

ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket,
LPR, IPv4, IPv6, SNMPv2

Mode

TCP Server/Client, UDP Client

Technology

HP Auto-MDIX, Auto-Negotiation

11.7 Electrical and operating

environment

Properties

Description

Power Supply

Voltage: AC 100 V ~ 240 V ± 10 % (full range)
Frequency: 50 Hz - 60 Hz ± 5 %

Power Consumption

90W

Temperature

Operating: 5 °C ~ 40 °C
Storage: -40 °C ~ 60 °C

Humidity

Operating: 25 %RH ~ 85 %RH (non-condensing)
Storage: 10 %RH ~ 90 %RH (non-condensing)

11.8 Physical dimension

Dimension

Size and Weight

Size

W 220.6 ± 0.5mm x D 278.5 ± 0.5mm x H 182 ±

0.5mm
Height with cover open: 358.1 mm

Weight

2.48 kg ± 3% (excluding media and options) or less

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12 Safety precautions

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12 Safety precautions

This section describes how to use the printer safely. Be sure to read the following
information carefully before using the printer.

Pictographic Symbols

This operator manual and the printer labels use a variety of pictographic symbols.
These symbols emphasize the safe and correct use of the printer and to prevent
injury to others and property damage. The explanation of the symbols is as follows.
Be sure to understand these symbols well before you read the main text.

WARNING

Ignoring the instructions marked by this symbol and erroneously
operating the printer could result in death or serious injury.

CAUTION

Ignoring the instructions marked by this symbol and erroneously
operating the printer could result in injury or property damage.

The pictograph means “Caution is required.” A specific
warning symbol is contained inside this pictograph (The symbol at
left is for electric shock).

The pictograph means “Should not be done.” What is
specifically prohibited is contained in or near the pictograph (The
symbol at left means “Disassembly prohibited”).

The pictograph means “Must be done.” What is specifically to
be done is contained in the pictograph (The symbol at left means
“Unplug the power cord from the outlet”).

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WARNING

Do not set on an unstable area

 Do not set on an unstable area, such as a wobbly table or

slanted area or an area subject to strong vibration. If the
printer falls off or topples over, it could injure someone.

Do not place containers full of water or other liquid on the printer

 Do not place flower vases, cups, or other containers

holding liquids, such as water or chemicals, or small metal
objects near the printer. If they are spilled and get inside
the printer, immediately turn off the power switch, unplug
the power cord from the outlet, and contact your SATO
reseller or technical support center. Using the printer in
this condition could cause a fire or electric shock.

Do not put objects inside the printer

 Do not insert or drop in metal or burnable objects inside

the printer’s openings (cable outlets, etc.). If foreign
objects do get inside the printer, immediately turn off the
power switch, unplug the power cord from the outlet, and
contact your SATO reseller or technical support center.
Using the printer in this condition could cause a fire or
electric shock.

Do not use other than the specified voltage

 Do not use other than the specified voltage. Doing so

could result in fire or electric shock.

Always ground the connections

 Always connect the printer’s ground wire to a ground. Not

grounding the ground wire could result in electric shock.

Handling of the power cord

 Do not damage, break, or modify the power cord. Also, do

not place heavy objects on the power cord, heat it, or pull
it because doing so could damage the power cord and
cause a fire or electric shock.

 If the power cord becomes damaged (core is exposed,

wires broken, etc.), contact your SATO reseller or technical
support center. Using the power cord in this condition
could cause a fire or electric shock.

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 Do not modify, excessively bend, twist, or pull the power

cord. Using the power cord in such a condition could cause
a fire or electric shock.

When the printer has been dropped or broken

 If the printer is dropped or broken, immediately turn off

the power switch, unplug the power cord from the outlet,
and contact your SATO reseller or technical support center.
Using the printer in this condition could cause a fire or
electric shock.

Do not use the printer when something is abnormal about it

 Continuing to use the printer in the event something is

abnormal about it, such as smoke or unusual smells
coming from it, could result in fire or electric shock.
Immediately turn off the power switch, unplug the power
cord from the outlet, and contact your SATO reseller or
technical support center for repairs. It is dangerous for the
customer to try to repair it, so absolutely do not attempt
repairs on your own.

Do not disassemble the printer

 Do not disassemble or modify the printer. Doing so could

result in fire or electric shock. Ask your SATO reseller or
technical support center to conduct internal inspections,
adjustments, and repairs.

Regarding the cutter

 Do not touch the cutter with your hands or do not put

something into the cutter. Doing so could result in an
injury.

Using the head cleaning fluid

 Use of flame or heat around the head cleaning fluid is

prohibited. Absolutely do not heat it or subject it to
flames.

 Keep the fluid out of reach of children to prevent them

from accidentally drinking it. If the fluid is drunk,
immediately consult with a physician.

Print head

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 The print head is hot after printing. Be careful not to get

burned when replacing media or cleaning immediately
after printing.

 Touching the edge of the print head with bare hands could

result in injury. Be careful not to become injured when
replacing media or cleaning.

 The customer should not replace the print head. Doing so

could result in injury, burns or electric shock.

CAUTION

Do not place in areas with high humidity

 Do not place the printer in areas with high humidity or

where condensation forms. If condensation forms,
immediately turn off the power switch and do not use the
printer until it dries. Using the printer while condensation
is on it could result in electric shock.

Carrying the Printer

 When moving the printer, always unplug the power cord

from the outlet and check to make sure all external wires
are disconnected before moving it. Moving the printer
with the wires still connected could damage the cords or
connecting wires and result in a fire or electrical shock.

 Do not carry the printer with media loaded in it. The media

could fall out and cause an injury.

 When setting the printer on the floor or a stand, make sure

not to get your fingers or hands pinched under the printer
feet.

Power supply

 Do not operate the power switch or plug in/ unplug the

power cord with wet hands. Doing so could result in
electric shock.

Power cord

 Keep the power cord away from hot devices. Getting the

power cord close to hot devices could cause the cord’s
covering to melt and cause a fire or electric shock.

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 When unplugging the power cord from the outlet, be sure

to hold it by the plug. Pulling it by the cord could expose or
break the core wires and cause a fire or electric shock.

 The power cord set that comes with the printer is

especially made for this printer. Do not use it with any
other electrical devices.

Top cover

 Be careful not to get your fingers pinched when opening or

closing the top cover. Also be careful the top cover does
not slip off and drop.

Loading media

 When loading media roll, be careful not to get your fingers

pinched between the media roll and the supply unit.

When not using the printer for a long time

 When not using the printer for a long time, unplug the

power cord from the outlet to maintain safety.

During maintenance and cleaning

 When maintaining and cleaning the printer, unplug the

power cord from the outlet to maintain safety.