SATO S84-ex, S86-ex Operator's Manual

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Operator Manual

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Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited.

Limitation of Liability

SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.

Specifications and contents in this document are subject to change without notice.

Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory or SD card.

Trademarks

SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries.

Secure Digital (SD) Card is a registered trademark of the SD Card Association.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

WPA™ and WPA2™ are registered trademarks of Wi-Fi Alliance.

is a registered trademark of SAP AG.

SAP

Oracle is a registered trademark of Oracle Corporation and/or its affiliates.

All other trademarks are the property of their respective owners.

Version: GBS-S84ex_S86ex-r07-09-19OM

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Table of Contents ................................................................................... 1

Before You Start..................................................................................... 7

1 Basic Information ............................................................................... 17

1.1 Checking the Bundled Accessories ................................................................ 17

1.2 Product Orientation .......................................................................................... 18

1.3 Parts Identification of the Product .................................................................. 19

1.3.1 Front View ............................................................................................................... 19

1.3.2 Rear View ................................................................................................................ 20

1.3.3 Internal View............................................................................................................ 21

1.4 Parts on the Operator Panel............................................................................. 22

1.4.1 Operator Panel ........................................................................................................ 22

1.4.2 LED Indicator........................................................................................................... 23

2 Installing the Product......................................................................... 25

2.1 Installation Precautions.................................................................................... 25

2.2 Installation Space.............................................................................................. 26

2.2.1 Front View (S84-ex/S86-ex) .................................................................................... 26

2.2.2 Rear View (S84-ex/S86-ex)..................................................................................... 27

2.2.3 Media Dispensed View (S84-ex) ............................................................................. 27

2.2.4 Top View (S84-ex)................................................................................................... 28

2.2.5 Media Dispensed View (S86-ex) ............................................................................. 29

2.2.6 Top View (S86-ex)................................................................................................... 30

2.3 Installing the Product onto a Support Structure/Applicator ......................... 31

2.4 Connecting the Interface Cable ....................................................................... 32

2.4.1 Available Interfaces ................................................................................................. 32

2.4.2 Interface Connections.............................................................................................. 32

2.4.3 Interface Settings..................................................................................................... 33

2.4.4 Interface Combination ............................................................................................. 34

2.5 Connecting the Power Cord............................................................................. 35

2.6 Power On/Off the Product ................................................................................ 36

2.6.1 Power On the Product ............................................................................................. 36

2.6.2 Power Off the Product ............................................................................................. 36

2.7 Installing Optional Memory Storage................................................................ 37

2.7.1 Installing the Optional SD Card ............................................................................... 37

2.7.2 Removing the Optional SD Card ............................................................................. 38

2.7.3 Installing the Optional USB Memory........................................................................ 38

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Table of Contents

3 Loading the Ribbon and Media........................................................... 39

3.1 Checking the Ink Side of the Ribbon............................................................... 39

3.2 Loading the Ribbon .......................................................................................... 40

3.3 Removing the Ribbon ....................................................................................... 43

3.4 Usable Media ..................................................................................................... 44

3.4.1 Adjusting the Position of the Media Sensor............................................................. 44

3.5 Loading Media ................................................................................................... 45

3.5.1 Loading Label with Dispenser ................................................................................. 45

3.5.2 Loading Media without Using Dispenser ................................................................. 48

4 Operation and Configuration.............................................................. 49

4.1 Display and Operation ...................................................................................... 49

4.1.1 Normal Mode Display and Icons.............................................................................. 49

4.1.2 Setting Mode Menu and Icons................................................................................. 53

4.1.3 Error Display and Icons ........................................................................................... 54

4.1.4 Setting Display......................................................................................................... 55

4.2 Operating Modes............................................................................................... 57

4.2.1 Online Mode/Pause Mode/Offline Mode.................................................................. 60

4.2.2 Adjusting the Display Brightness ............................................................................. 61

4.2.3 Adjusting the Buzzer Volume .................................................................................. 61

4.2.4 Canceling the Print Job ........................................................................................... 62

4.2.5 Adjustment Mode..................................................................................................... 63

4.2.6 Work Shift Setting Mode.......................................................................................... 65

4.2.7 Simple Standalone Mode ........................................................................................ 67

4.2.8 Setting Mode Menu ................................................................................................. 72

4.2.9 User Mode ............................................................................................................... 74

4.2.10 Interface Mode....................................................................................................... 80

4.2.11 Memory Mode...................................................................................................... 118

4.2.12 Service Mode....................................................................................................... 127

4.2.13 Advanced Mode................................................................................................... 152

4.2.14 Hex Dump Mode.................................................................................................. 172

4.2.15 RFID User Mode.................................................................................................. 177

4.2.16 Information Mode................................................................................................. 184

4.2.17 Test Print Mode ................................................................................................... 190

4.2.18 Default Setting Mode ........................................................................................... 193

4.2.19 Download Mode................................................................................................... 196

4.2.20 Upload Mode ....................................................................................................... 201

4.2.21 Hidden Setting Mode ........................................................................................... 203

4.2.22 Wireless LAN Certificate Download Mode........................................................... 204

4.2.23 Site Survey Mode ................................................................................................ 206

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4.3 Web Configuration .......................................................................................... 210

4.3.1 Information............................................................................................................. 210

4.3.2 External Signal Status ........................................................................................... 211

4.3.3 Sensor Level.......................................................................................................... 212

4.3.4 Adjustment Mode................................................................................................... 213

4.3.5 User Mode ............................................................................................................. 214

4.3.6 Interface Mode....................................................................................................... 215

4.3.7 Interface Mode (SNMP)......................................................................................... 216

4.3.8 WLAN Setting ........................................................................................................ 218

4.3.9 WLAN Certificate ................................................................................................... 220

4.3.10 Memory Mode...................................................................................................... 221

4.3.11 Service Mode....................................................................................................... 222

4.3.12 Advanced Mode................................................................................................... 224

4.3.13 RFID Mode .......................................................................................................... 227

4.3.14 Emulation Mode................................................................................................... 228

4.3.15 Printer Configuration (Read)................................................................................ 230

4.3.16 Printer Configuration (Write)................................................................................ 231

4.3.17 Firmware Download............................................................................................. 232

4.3.18 System/Others..................................................................................................... 233

4.3.19 Test Print ............................................................................................................. 234

4.3.20 Restart Product.................................................................................................... 235

5 Emulation Mode................................................................................ 237

5.1 Emulation Module Loader .............................................................................. 237

5.1.1 Loading the Emulation Module .............................................................................. 238

5.1.2 Deleting the Emulation Module.............................................................................. 240

5.1.3 Downloading the Emulation Module...................................................................... 242

5.1.4 Emulation Module Error......................................................................................... 245

5.2 SZPL Emulation Mode .................................................................................... 246

5.2.1 Auto Emulation Mode Switching Function ............................................................. 250

5.3 SDPL Emulation Mode.................................................................................... 251

5.4 SIPL Emulation Mode ..................................................................................... 259

6 Adjusting the Product....................................................................... 261

6.1 Adjusting the Base Reference Point ............................................................. 261

6.1.1 About the Base Reference Point ........................................................................... 261

6.1.2 Adjusting the Print Position.................................................................................... 262

6.1.3 Adjusting the Media Stop Position......................................................................... 263

6.1.4 More about the Media Stop Position ..................................................................... 264

6.1.5 Limitation on Base Reference Point Adjustment ................................................... 265

6.2 Adjusting the Print Quality............................................................................. 266

6.2.1 Adjusting the Print Darkness ................................................................................. 266

6.2.2 Adjusting the Print Speed ...................................................................................... 267

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6.3 Adjusting the Media Sensors......................................................................... 269

6.3.1 Adjusting the Media Sensor Automatically ............................................................ 269

6.3.2 Adjusting the I-mark Sensor Level Manually ......................................................... 272

6.3.3 Adjusting the Gap Sensor Level Manually............................................................. 275

6.3.4 Adjusting the Paper End Sensor ........................................................................... 277

6.4 Adjusting the Head Pressure Balance .......................................................... 279

6.5 Adjusting the Head Position .......................................................................... 281

6.5.1 Left - Right Pressure Balance Setting ................................................................... 281

6.5.2 Front - Rear Head Alignment................................................................................. 282

6.6 Adjusting the Ribbon Tension Balance ........................................................ 283

6.7 Adjusting the Media Feed Roller Balance..................................................... 284

7 Maintenance ..................................................................................... 285

7.1 Cleaning the Product ...................................................................................... 285

7.2 Cleaning the Print Head and Platen Roller ................................................... 286

7.2.1 Cleaning Intervals.................................................................................................. 286

7.2.2 Cleaning Using the Cleaning Kit............................................................................ 286

7.2.3 Cleaning Using the Cleaning Sheet....................................................................... 289

7.3 Replacing Consumable Parts ........................................................................ 291

7.3.1 Replacing the Print Head....................................................................................... 291

7.3.2 Replacing the Platen Roller ................................................................................... 293

7.3.3 Replacing the Pressure Roller............................................................................... 295

7.3.4 Replacing the Media Feed Roller .......................................................................... 297

7.3.5 Replacing the Fan Filter ........................................................................................ 298

8 Troubleshooting................................................................................ 299

8.1 When an Error Message Appears.................................................................. 299

8.1.1 More Information about Command Error............................................................... 307

8.1.2 More Information about Head Check Function...................................................... 308

8.2 When a Warning Message Appears .............................................................. 309

8.3 When the LED Lights Red/Blue ..................................................................... 311

8.4 Troubleshooting Table ................................................................................... 312

8.4.1 No Power/Nothing on the Screen .......................................................................... 312

8.4.2 Cannot Feed the Media ......................................................................................... 312

8.4.3 Can Feed the Media but Cannot Print ................................................................... 313

8.4.4 Bad Print Quality.................................................................................................... 314

8.4.5 Incorrect Print Position .......................................................................................... 314

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8.5 Interface Troubleshooting.............................................................................. 316

8.5.1 USB Interface ........................................................................................................ 316

8.5.2 LAN Ethernet Interface .......................................................................................... 316

8.5.3 Bluetooth Interface (Optional)................................................................................ 316

8.5.4 RS-232C Interface................................................................................................. 317

8.5.5 IEEE1284 Interface ............................................................................................... 317

8.5.6 External Signal Interface (EXT) ............................................................................. 317

8.5.7 Wireless LAN Interface (Optional) ......................................................................... 318

9 Appendix........................................................................................... 319

9.1 List of Initial Values ........................................................................................ 319

9.1.1 Normal Mode ......................................................................................................... 319

9.1.2 User Mode ............................................................................................................. 319

9.1.3 Interface Mode....................................................................................................... 320

9.1.4 Memory Mode........................................................................................................ 324

9.1.5 Advanced Mode..................................................................................................... 324

9.1.6 Hex Dump Mode.................................................................................................... 327

9.1.7 RFID User Mode.................................................................................................... 327

9.1.8 Test Print Mode ..................................................................................................... 328

9.1.9 Default Setting Mode ............................................................................................. 328

9.1.10 Service Mode....................................................................................................... 329

9.1.11 Hidden Setting Mode ........................................................................................... 330

9.1.12 Work Shift Setting Mode...................................................................................... 330

9.1.13 Simple Standalone Mode .................................................................................... 331

9.1.14 Wireless LAN Setting........................................................................................... 331

9.2 Media Sensor Positions and Media Stop Positions..................................... 335

9.3 About Legacy Command Support ................................................................. 337

9.3.1 Legacy Command Support.................................................................................... 337

9.3.2 Compatible Mode - Print Head Width (only for S86-ex) ........................................ 338

9.3.3 Print Head Width and Printable Area Range ......................................................... 340

9.4 LCD Power Saving Mode................................................................................ 342

9.5 Input/Output Signal of the External Signal ................................................... 343

9.6 Notification Function ...................................................................................... 345

9.7 Media Motion of the Product Operation........................................................ 347

9.7.1 Feed Motion........................................................................................................... 347

9.7.2 Paper End.............................................................................................................. 347

9.7.3 Sensor Error .......................................................................................................... 351

9.7.4 Ribbon Error .......................................................................................................... 352

9.8 Print Speed and Media Size ........................................................................... 353

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9.9 Optional Ribbon Saver ................................................................................... 354

9.9.1 Ribbon Saver Operation ........................................................................................ 354

9.9.2 Ribbon Saver Timing Charts ................................................................................. 355

9.9.3 Ribbon Saver Operation and Ribbon Consumption .............................................. 356

9.9.4 Ribbon Specification for the Ribbon Saver............................................................ 359

9.9.5 Label Specification for the Ribbon Saver .............................................................. 359

9.10 Optional UHF RFID Configuration ............................................................... 360

9.10.1 Printing RFID Tag Errors ..................................................................................... 362

9.10.2 RFID Error and Reset Timing .............................................................................. 365

9.10.3 External (EXT) Signal Interfaces when RFID Module is Enabled........................ 368

9.10.4 RFID Printing Tips ............................................................................................... 369

9.11 Product Specifications ................................................................................. 370

9.11.1 Hardware ............................................................................................................. 370

9.11.2 Ribbon and Media ............................................................................................... 372

9.11.3 Interface............................................................................................................... 373

9.11.4 Built-in Functions ................................................................................................. 374

9.11.5 Printer Languages ............................................................................................... 374

9.11.6 Fonts/Symbols/Barcodes..................................................................................... 375

9.11.7 Options ................................................................................................................ 377

9.11.8 Accessories ......................................................................................................... 377

9.11.9 Standards ............................................................................................................ 377

9.12 Interface Specifications................................................................................ 378

9.12.1 USB Interface ...................................................................................................... 379

9.12.2 LAN Ethernet Interface ........................................................................................ 380

9.12.3 RS-232C Interface............................................................................................... 382

9.12.4 IEEE1284 Interface ............................................................................................. 384

9.12.5 External Signal Interface (EXT) ........................................................................... 386

9.12.6 Bluetooth Interface .............................................................................................. 399

9.12.7 Wireless LAN Interface........................................................................................ 400

S84-ex/S86-ex Operator Manual

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Before You Start

Thank you for purchasing the SATO S84-ex/S86-ex print engine (hereafter referred to as “the product”). This manual supplies basic information on how to operate the product. Read the manual carefully to understand each function before operation.

Features of the Product

SATO S84-ex/S86-ex print engine is a high-performance, automated print/apply labeling system with a user-friendly design and equipped with versatile functions. This print engine has a durable design for non-stop operation.

The main features of the product are as follows:

• Equipped with a two-color backlight LCD and a two-color status LED for improved monitoring of the product status.

• Durable design for harsh environment.

• High-speed throughput printing with maximum 16 ips (inches per second) print speed and adjustable backfeed speed control.

• Print head can be replaced easily without using extra tools.

• New designed sensor cover with nonstick surface that can be easily removed and cleaned without any tools.

• Easily upload/download data to/from an SD card or USB memory, or by using the SATO All-In-One Tool application.

• Supports remote product setting through the SATO All-In-One Tool application or a Web browser.

• Supports a multi-language display menu and printing of Asian fonts.

• Supports emulations in standard firmware.

• Supports various communication interfaces.

• Supports SNTP protocol.

S84-ex/S86-ex Operator Manual

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Before You Start

Safety Precautions

This topic describes how to use the product safely. Be sure to read the following information carefully before using the product.

Pictographic Symbols

This operator manual and product labels use a variety of pictographic symbols. These symbols emphasize the safe and correct use of the product and to prevent injury to others and property damage. The explanation of the symbols is as follows. Be sure to understand these symbols well before you read the main text.

The Warning symbol indicates that you can cause death or serious injury if you do not follow the

Warning

Example Pictographs

Do not use the voltage other than specified

Do not use in hazardous locations

Do not set on an unstable area

instruction or procedure.

The pictograph means “Caution is required”. A specific warning symbol is contained inside this pictograph (The symbol at left is for electric shock).

The pictograph means “Should not be done”. What is specifically prohibited is contained in or near the pictograph (The symbol at left means “Disassembly prohibited”).

The pictograph means “Must be done”. What is specifically to be done is contained in the pictograph (The symbol at left means “Unplug the power cord from the outlet”).

• Do not use the power supply voltage other than the one specified. Doing so could result in a fire or electric shock.

• The product is not explosion proof certified.

• Do not use in a potentially explosive environment or atmosphere. Doing so could result in a fire or explosion.

• Do not set the product on an unstable area, such as a wobbly table or slanted area or on an area subject to strong vibration. The product could fall or topple over, possibly resulting in injury.

The Caution symbol indicates that you can cause injury or property damage if you do not follow the

Caution

instruction or procedure.

Warning

Do not place in high-temperature locations

• Do not place the product near heating equipment such as cooking appliances or a heater, or in high-temperature locations. Doing so could damage the product or result in a fire or electric shock.

When the product is dropped or breaks

• If the product is dropped or breaks, immediately power it off, unplug the power cord from the outlet, and contact your SATO reseller or technical support. Using the product in one of these conditions could result in a fire or electric shock.

S84-ex/S86-ex Operator Manual

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Warning

Before You Start

Handling the power cord and other cables

• Do not damage, break, or alter the power cord and other cables. Also, do not place heavy objects on the power cord, apply heat to it, place it in high-temperature locations, or forcibly bend, twist, or pull it. Doing so could result in a fire or electric shock.

• Do not splash water on the power cord or get it wet. Doing so could result in damage or electric shock.

• If the power cord and other cables become damaged (core is exposed, wires broken, deformed, etc.), contact your SATO reseller or technical support. Using the power cord and other cables in this condition could result in a fire or electric shock.

• The dedicated power cord included in the package is to be used specifically for this product. Do not use it for other electronic products. Also, do not use the power cord of other products for this product. Doing so could result in a fire or electric shock.

Always ground the connections

• Always connect the product’s ground wire to a ground. Not grounding the ground wire could result in electric shock.

Do not place containers holding water or other liquid near the product

• Do not place flower vases, cups, or other containers holding liquids, such as water or chemicals, near the product. If water or chemicals get inside the product, immediately power it off, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock.

Do not drop the product in water

• Do not use the product near a container holding liquid. If the product is dropped into water, immediately power it off, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock.

Do not put objects inside the product

• Do not insert or drop any metal or flammable objects down the opening (cable port, etc.) of the product. If a foreign object gets inside the product, immediately power it off, unplug the power cord from the outlet, and contact your SATO reseller or technical support. Using the product in this condition could result in a fire or electric shock.

Do not use the product when something is abnormal

• Do not use the product if any abnormality such as smoke or an unusual odor is detected. Doing so could result in a fire or electric shock. Immediately power off the product, unplug the power cord from the outlet, and contact your SATO reseller or technical support for repairs.

Connecting cables or optional devices

• Before connecting a cable or optional device to the product, be sure to power off the product and the optional devices. If they are connected with the power on, an optional device could move unexpectedly, resulting in injury, electric shock, or damage.

• When installing a cable or optional device, be sure not to make a mistake in the orientation and steps to install. Otherwise, it could result in injury, fire, electric shock, or damage.

• Do not use cables other than the ones supplied with the product or recommended by us. Doing so could result in smoke, fire, electric shock, or damage.

S84-ex/S86-ex Operator Manual

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Before You Start

Warning

Do not operate with wet hands

• Do not power on/power off the product or plug/unplug the power cord and other cables with wet hands. Doing so could result in electric shock or damage.

Do not disassemble the product

• Do not disassemble or modify the product. Doing so could result in a fire or electric shock. Ask your SATO reseller or technical support to conduct internal inspections, adjustments, and repairs.

Using the cleaning fluid

• Do not use cleaning fluids other than the ones supplied with the product or recommended by us.

• The cleaning fluid is to be strictly kept away from the fire. Never apply heat or place it in the fire.

• Keep the fluid out of reach of children to prevent them from accidentally drinking it. If a child accidentally drinks the fluid, immediately consult with a physician.

S84-ex/S86-ex Operator Manual

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Caution

Before You Start

Carrying the product

• Do not carry the product while loaded with media or attached to an optional external device. They could fall, possibly resulting in injury.

• When setting the product on the floor or a stand, make sure not to get your fingers or hands trapped under the product.

• Before moving the product, be sure to power it off, unplug the power cord from the outlet, and disconnect any connected cables. Moving the product with the power cord or cables still connected could damage them, possibly resulting in a fire, electric shock, or damage.

Do not place the product in areas with high humidity

• Do not place this product in an area with high humidity or where condensation occurs. If condensation has occurred, immediately power off the product, and avoid using it until it is dried. Using the product while condensation is on it could result in a fire, electric shock, or damage.

Power cord and other cables

• Grab a power cord and other cables by the plug when removing from the outlet or connector port. Removing a power cord and other cables by grabbing the cord/cable area could result in exposure of wires, breakage, fire, electric shock, or damage.

• Do not place the power cord and other cables near a heater or other sources of heat. Doing so could result in melting of the power cord and other cables sheathing, fire, electric shock, or damage.

Loading media roll

• When loading a media roll, be careful not to get your fingers trapped between the media roll and the supply spindle.

Print head

• The print head is hot after printing. Be careful not to get burned when replacing media or cleaning immediately after printing.

• Do not touch the print head with your bare hands. Doing so could result in injury or damage.

• To replace the print head, follow the procedure in the Operator Manual. If the Operator Manual does not contain this procedure, avoid trying to replace it on your own terms, and contact your SATO reseller or technical support.

• When opening and closing the print head, make sure that objects other than media do not get caught. Otherwise, it could result in injury or damage.

Cover

• When opening and closing the cover, be careful not to get your fingers trapped in between. Also, firmly hold the cover to prevent it from closing unexpectedly.

When not using the product for a long time

• When not using the product for a long time, unplug the power cord from the outlet to maintain safety.

During maintenance and cleaning

• When maintaining and cleaning the product, unplug the power cord from the outlet to maintain safety.

S84-ex/S86-ex Operator Manual

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Before You Start

Place the product on a surface that is flat and level.

If the surface is not flat and level, this may cause bad print quality. This may also cause a malfunction and decrease the life span of the product.

Do not place the product on a location that produces vibration.

Subjecting the product to severe vibration or shock may cause a failure or damage to the product, leading to a product malfunction.

Keep the product out of high temperature and humidity.

Avoid locations subject to extreme or fast changes in temperature or humidity.

Do not install the product in a location exposed to water or oil.

Water or oil entering inside the product may cause a fire, electric shock or malfunction.

Avoid dust.

Dust build up may cause lowered print quality, faults, or malfunctions.

Keep out of direct sunlight.

The product has a built-in optical sensor. Exposure to direct sunlight may cause incorrect detection by the sensor so the product does not operate normally. Therefore, close the cover when using the product.

Do not use in hazardous locations.

Do not use in a potentially explosive environment or atmosphere. Doing so could cause a fire or explosion.

The product requires an AC power supply.

Be sure to connect the product to an AC power supply.

Connect the power cord to a grounded AC outlet.

Make sure that the product is connected to a grounded AC outlet.

Supply a stable source of electricity to the product.

When using the product, do not share its AC outlet with other electrical devices. This could cause power fluctuations and performance issues with your product.

Precautions for Installation and Handling

Product operations can be affected by the product’s environment. Refer to the following instructions regarding how to install and handle the product.

Select a Safe Location

Power Supply

Printing

The print result varies depending on the usage environment (temperature and humidity), the supply condition (the combination of media and ribbon), and the product settings (the print speed, the print darkness, etc.). Please sufficiently test the product in your usage environment, and use it with the optimal combination. If anything is unclear, or if you have any questions, contact your SATO reseller or technical support center.

S84-ex/S86-ex Operator Manual

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Before You Start

Regulatory Approval

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Statement for Optional Wireless LAN

This device complies with RF radiation exposure limits set forth for an uncontrolled environment.

The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter.

Bluetooth/Wireless Communication

Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not:

• Disassemble or modify this product.

• Remove the certificate label (serial number seal) affixed to this product.

Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication.

S84-ex/S86-ex Operator Manual

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Before You Start

Industry Canada (IC) Statement for Bluetooth

This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

• This device may not cause interference.

• This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

• L’appareil ne doit pas produire de brouillage.

• L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception des extrémités : mains, poignets, pieds et chevilles).

Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)

A product marked with this symbol on itself or on its packaging shall not be treated as household waste. Instead it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment in accordance with local regulations. Inappropriate waste handling of this product may cause detrimental consequences for the environment and damage to human health. The recycling of materials will help to conserve natural resources and contribute to your community. For more detailed information on recycling of this product, contact your local municipal organization, your household waste disposal service or the dealer where you purchased the product.

EN55032 Warning

This is a class A product.

In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

EN55032 Warnung

Warnung! Dies ist eine Einrichtung der Klasse A.

Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen.

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.

S84-ex/S86-ex Operator Manual

Page 17

Before You Start

㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞㠩ቇ൞䈛䜞ԬⲺḆжൽ䍞ᶆ󰵪ѣⲺ䠅䎻࠰GB/T 26572ć⭫ ᆆؗᚥӝ૷ѣᴿ∈ᴿᇩ⢟䍞Ⲻ䲆䠅㾷≸ĈⲺḽ߼㿺ᇐȾ

(Pb)

(Hg)

ᵰಞ〦ᶗ⸷ᢉদᵰ

䜞Ԭ〦

ᴿ∈ᴿᇩ⢟䍞ᡌݹ㍖

䫻⊔

দ࡭⭫䐥ᶵ

(Cd)

䭿

(Cr6+)

ޣԭ䬢

(PBB)

ཐ⓪㚊㤥

(PBDE)

ཐ⓪ӂ

㤥䟐

⭫ⓆθӚ⍷䖢ᦘಞ ⭫⊖

✣ᮅཪ

⏨Წᱴ⽰ኅ

⭫ࣞᵰ

࠽㓮ᵰ

ṇ㜸ABS

PCㅿ

䠇ኔ䫷

䶔䫷䠇ኔ

⭫㔼ㅿ

㻻ᶆᯏ㓮ⴈㅿ

㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞൞䈛䜞Ԭᡶᴿൽ䍞ᶆ󰵪ѣⲺ䠅ൽ൞GB/T 26572 ć⭫ᆆؗ ᚥӝ૷ѣᴿ∈ᴿᇩ⢟䍞Ⲻ䲆䠅㾷≸ĈⲺḽ߼㿺ᇐԛсȾ

ᵢ㺞ṲדᦤSJ/T 11364Ⲻ㿺ᇐ㕌࡬Ⱦ

ᵢḽᘍѣⲺᒪᮦθᱥṯᦤ2006ᒪ2ᴾ28ᰛޢᐹⲺć⭫ᆆؗᚥӝ૷⊗ḉ䱨↘㇗⨼ ࣔ⌋ĈૂSJ/T11364ćӝ૷⊗ḉ䱨↘ḽ䇼㾷≸Ĉθ䘸⭞ӄ൞ѣ঄Ӱ≇ާૂളδ䲚 ⒴Ƚ俏⑥ૂ◩䰞ཌε⭕ӝᡌ䘑Ⲻ⭫ᆆؗᚥӝ૷Ⲻć⧥ֵؓ⭞ᵕ䲆ĈȾ൞䚫 ᆾֵ⭞䈪᱄Ҝѣ䇦䖳Ⲻᴿީᵢӝ૷ᆿޞૂֵ⭞рⲺ⌞ᝅӁ亯θъ⋗ᴿެԌ⌋ᗁ ૂ㿺ᇐⲺރ䍙Ӂ⭧Ⲻ᛻߫сθ൞Ԅ⭕ӝᰛᔶခⲺр䘦ᒪ䲆޻θӝ૷Ⲻᴿ∈θᴿ ᇩ⢟䍞ᡌݹ㍖уՐ⭕ཌ⋺ᡌシθֵ⭞䈛ӝ૷уՐሯ⧥ູ䙖ᡆћ䠃⊗ḉᡌሯ ֵ⭞㘻Ӱ䓡θ䍘ӝ䙖ᡆћ䠃ᦕᇩȾ



ć⧥ֵؓ⭞ᵕ䲆Ĉуᱥᆿޞֵ⭞ᵕ䲆Ⱦቚެуӄะӄ⭫≊ᙝ㜳ᆿޞθ⭫⻷ᆿޞㅿഖ㍖㙂㻡䲆 ᇐⲺֵ⭞ᵕ䲆Ⱦӝ૷൞㔅䘸ᖉֵ⭞Ҿԛᓕᔹᰬθᑂᵑד➝ᴿީ⭫ᆆؗᚥӝ૷Ⲻഔ᭬ૂ߃࡟⭞ Ⲻ⌋ᗁф㿺ᇐ䘑㺂༺⨼Ⱦ

⌞1):

ᵢḽᘍѣⲺᒪᮦѰć⧥ֵؓ⭞ᵕ䲆Ĉθуᱥӝ૷Ⲻ䍞䠅ؓ䇷ᵕ䲆Ⱦሯӄж㻻޻⭫⊖θ ݻ⭫ಞㅿ䱺ኔ૷Ⲻӝ૷θӝ૷ૂ䱺ኔ૷Ⲻ⧥ֵؓ⭞ᵕ䲆㜳уȾ

⌞2):

⧥ֵؓ⭞ᵕ䲆

S84-ex/S86-ex Operator Manual

Page 18

Before You Start

RoHS Directive

This product is in conformity with RoHS Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment.

Compliance Status of REACH Regulation

(1) Status of registered chemical substances

No chemical substances are intentionally emitted, nor are there any chemical substances that are registered with the European Chemicals Agency.

(2) Information about the Substances of Very High Concern (SVHC) contained in the product

Currently, there has been no information communicated regarding SVHC that exceed 0.1% of the product's weight. In the future, if SVHC that exceed 0.1% of the product's weight are found, we will immediately communicate that information.

Support and Warranty

Maintenance Support

SATO provides maintenance support to ensure reliable operation of your product. Access the following site and select your country from the list. Check the information on the shown page. www.satoworldwide.com/service-and-support.aspx

Warranty Period for Consumables

For information on the warranty period for print heads and platen rollers, refer to the SATO Global Warranty Program. www.satoworldwide.com/global-warranty-program.aspx

S84-ex/S86-ex Operator Manual

Page 19

User documents (Quick guide, Safety instructions, Global Warranty Program leaflet, etc.)

Ribbon core

* The power cord is not supplied depending on the region.

The shape of the power plug varies depending on the region.

14-pin conversion cable

AC power cord*

Basic Information

1.1

After unpacking the product, make sure that you have all the bundled accessories. If there are missing items, contact the SATO reseller where you purchased the product.

Checking the Bundled Accessories

Note

Keep the packaging box and cushioning material after installing the product. You can pack the product with this packaging box for shipment when requesting for repairs.

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1 Basic Information

Media feed direction Media feed direction

Americas: Standard/Right Hand Europe/Asia: Left Hand

Americas: Opposite/Left Hand Europe/Asia: Right Hand

1.2

This product has two types of orientation as below. The media feed direction varies depending on the type of orientation.

Product Orientation

Note

The pictures in this manual show the S84-ex (Americas: Standard/Right Hand, Europe/Asia: Left Hand), unless otherwise stated. When using the right hand (Americas: Opposite/Left Hand, Europe/Asia: Right Hand) model, the picture on the right shows a symmetrical opposite view of your product. When using the S86-ex, the dimension of the media compartment is larger.

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1 Basic Information



Operator panel



LCD



Top cover



Power (I/O) switch

Press this switch to power on (I) or power off (O) the product.



Media discharge outlet

1.3

1.3.1

Parts Identification of the Product

Front View

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1 Basic Information

S84-ex/S86-ex (Americas: Opposite/Left Hand, Europe/Asia: Right Hand)

S84-ex/S86-ex (Americas: Standard/Right Hand, Europe/Asia: Left Hand)



Wireless LAN (optional) antenna

To install the optional wireless LAN antenna.



Fan filter

To prevent dust from entering the product.



AC input terminal

Supplies power to the product through the inserted power cord.

Before connecting, make sure that the AC voltage of your region is in the range of AC 100

-240 V, 50-60 Hz.



RS-232C connector

To connect the product to the host computer using the RS-232C serial interface.



IEEE1284 connector

To connect the product to the host computer using the IEEE1284 interface.



LAN connector

To connect the product to the host computer using the LAN interface.



SD CARD slot

To install an SD card for additional memory.

CAUTION

Be sure to perform a virus check on the SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via SD card.



USB connector (Type B)

To connect the product to the host computer using the USB interface.



EXT connector (External signal interface)

Interface connector for external signals. Connect the optional applicator to this terminal.

1.3.2

Rear View

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1 Basic Information



USB connector (Type A)

For connecting to optional USB memory.

CAUTION

Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory.



Ribbon supply spindle



Media sensor adjustment knob

Used to adjust the position of the media sensor.



Media guide



Feed lock latch

Used to open the feed roller and media sensor assembly.



Pressure roller release tab

Used to release the pressure plate.



Ribbon rewind spindle



Head lock lever

Used to release the print head assembly.



Ribbon roller



Print head (Consumables)

The part to print on the media. Perform regular maintenance.



Platen roller (Consumables)

1.3.3

Internal View

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1 Basic Information

Note: Remove the protective sheet from the operator panel before use.



LINE button

Toggle between online/offline mode.



LCD



FEED button

Feed a piece of media when the product is in offline mode.



LED indicator



FUNCTION button

Operates the set function when the product is in normal mode.

Returns to the setting mode menu from the setting screens.



ENTER button

Enter the setting mode menu when the product is in offline mode.

Confirm the selected item or setting value when the product is in setting mode.



CANCEL button

Go to the CANCEL PRINT JOB screen when the product is in offline mode.

Returns to the previous setting screen when the product is in setting mode.



/ / / Arrow buttons

Navigate the selection or set numbers in the screen menu.

Press the button to adjust the buzzer volume when the product is in normal mode.

Press the and buttons for one second to enter the adjustment mode when the product is in normal mode.

1.4

1.4.1

Parts on the Operator Panel

Operator Panel

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Page 25

1 Basic Information

1.4.2

Flashes at intervals of two seconds.

Alternately flashes blue and red.

LED Indicator

LED Indicator Color Description

Blue Power on or online mode

(Light off) Power off or offline mode

Red Error detected (For example, when a machine error is detected)

Red Error detected (For example, when the ribbon runs out)

Blue and red

Error detected (For example, when a communication error has occurred)

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Page 26

1 Basic Information

This page is intentionally left blank.

S84-ex/S86-ex Operator Manual

Page 27

Installing the Product

2.1

Install this product in the following locations:

• A location that is horizontal and stable. When you install the product onto a support structure/applicator, the complete assembly must be sturdy and stable. Attach the support structure firmly to the floor or on production machinery.

• A location that has sufficient space for operating the product. Install the product so that the media dispenser side is within the designated distance and height relative to the applicator. Install the media supply dispensers with an operational distance to the product’s input side.

Do not install this product in the following locations. Doing so could cause the product to malfunction.

• A location that is subject to vibration.

• A location with high temperature and humidity.

• A dusty location.

• A location exposed to direct sunlight.

• A location with a lot of electrical noise.

• A location with a large fluctuation in power.

Installation Precautions

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Page 28

2 Installing the Product

245 mm (9.6”)

117.5 mm (4.6”)

5 mm (0.2”)

265 mm (10.4”)

30 mm

(1.2”)

150 mm (5.9”)

Ø 5 mm (0.2”) 5 positions

36 mm

(1.4”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

2.2

Installation Space

Make sure that there is sufficient space around the product so that the top cover can be fully opened when operating or cleaning the product, or replacing consumables. And make sure that there is sufficient space on the rear side of the product so that the rear housing cover can be fully opened during maintenance. The illustrations in this section show the product from different angles, providing dimensions and spatial requirements.

2.2.1

Front View (S84-ex/S86-ex)

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2 Installing the Product

223 mm (8.8”)

11 mm (0.4”)

265 mm (10.4”) Ø 5 mm (0.2”) 5 positions

30 mm

(1.2”)

indicates five positions of bores for installing the product to a support structure.

Americas: Standard/Right Hand Europe/Asia: Left Hand

150 mm (5.9”) 150 mm (5.9”)

150 mm (5.9”)

231 mm (9.1”)

189 mm (7.4”)

266 mm (10.5”)

43 mm (1.7”)

131 mm (5.15”)

168 mm (6.6”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

36 mm

(1.4”)

2.2.2

2.2.3

Rear View (S84-ex/S86-ex)

Media Dispensed View (S84-ex)

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Page 30

2 Installing the Product

230 mm (9.1”)

219 mm (8.6”)189 mm (7.4”)

10 mm (0.4”)

51 mm

(2”)

150 mm (5.9”)

223 mm (8.8”) 174 mm (6.85”)174 mm (6.85”) 150 mm (5.9”)150 mm (5.9”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

2.2.4

Top View (S84-ex)

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2 Installing the Product

150 mm (5.9”) 150 mm (5.9”)

150 mm (5.9”)

231 mm (9.1”)

243 mm (9.6”)

266 mm (10.5”)

43 mm (1.7”)

131 mm (5.15”)

168 mm (6.6”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

36 mm

(1.4”)

2.2.5

Media Dispensed View (S86-ex)

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Page 32

2 Installing the Product

51 mm

(2”)

230 mm (9.1”)

150 mm (5.9”)

223 mm (8.8”) 174 mm (6.85”)174 mm (6.85”) 150 mm (5.9”)150 mm (5.9”)

219 mm (8.6”)243 mm (9.6”)

10 mm (0.4”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

2.2.6

Top View (S86-ex)

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2 Installing the Product

2.3

Installing the Product onto a Support Structure/Applicator

This product must be installed onto a support structure/applicator for correct operation. The product has five bores on the center frame for installing to a support structure. Attach five bolts to the five bores on the center frame to install the product onto the support structure.

WARNING

Make sure that you use the designated bolts that can accommodate the weight of the product. If you do not install the product correctly, it could fall out of the support structure. This may cause injury.

The picture below shows the installation of the product onto the support structure.

Note

This picture is for an instructional display purpose only and is not to be interpreted as a precise example.

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Page 34

2 Installing the Product

Applicator

Host computer

2.4

The connection of the interface cable is explained as follows:

2.4.1

This product supports the following interfaces. Furthermore, a product connected with multiple interface cables can continue to operate when receiving data. *You cannot receive data from more than one interface at a time. *You cannot use the USB interface if you have installed the optional wireless LAN.

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

• Wireless LAN (WLAN)

• External signal (EXT)

Note

The wireless LAN interface and Bluetooth interface are optional.

Connecting the Interface Cable

Available Interfaces

2.4.2

Interface Connections

1 Make sure that the product, host computer and applicator are powered off.

Set the power switch of the product to the “O” position.

2 Connect the product to a host computer with one or more of the available interface

connections.

Use a cable that is compatible with the standard of the interface board as stated in Section 9.12

Interface Specifications. Check the orientation of the connector before you make the connection.

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2 Installing the Product

Sub port

- Product status

Data port

- SBPL command (Print data)

- Product status

3 Connect the applicator cable from the EXT connector of the product to the applicator.

Use a cable that is compatible with the standard of the interface board as stated in Section 9.12

Interface Specifications. Check the orientation of the connector before you make the connection.

CAUTION

Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the product or computer. This action may cause damage to the interface circuitry in the product or computer. The warranty does not cover such damages.

2.4.3

You can set the various interface settings of the product through the interface mode menu. For details, refer to Section 4.2.10 Interface Mode.

In interface mode, you need to configure both the data port and sub port. An overview of each port is shown below.

Interface Settings

Data port

When the interface is set to the data port, it can receive various SBPL commands and receive print data from the host computer. Data port selection: USB, LAN, RS-232C, IEEE1284, Bluetooth, WLAN (Wireless LAN) The optional Bluetooth and optional wireless LAN are available if you have installed them. * You cannot select the interface that has already been set for the SUB PORT.

Sub port

This port is for monitoring the status of the product. Sub port selection: NONE, USB, LAN, RS-232C, IEEE1284, Bluetooth, WLAN (Wireless LAN) The optional Bluetooth and optional wireless LAN are available if you have installed them. * You cannot select the interface that has already been set for the DATA PORT.

Note

The main port and sub port cannot simultaneously use the same interface.

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Page 36

2 Installing the Product

2.4.4

Interface Combination

The interface combinations that can be used for the data port and sub port are as follows.

Data Port

USB LAN RS-232C IEEE1284 Bluetooth WLAN

USB xoooox LAN o

RS-232C o o

IEEE1284 o o o

Bluetooth o o o o

Sub Port

WLAN x o o o o NONEoooooo

xoooo

xooo

xoo

[o: configurable, x: not configurable]

Note

• The optional Bluetooth and optional wireless LAN are available if you have installed them.

• Do not select the same interface for the data port and sub port.

• If you have installed the optional wireless LAN, you cannot use the USB interface. The optional wireless LAN is connected to the product through the USB.

• The sub port cannot be used if you have set ENABLE in the INTERFACE AUTO SELECT screen.

• When WLAN is configured for the data port or sub port, but the product is powered on without the wireless LAN adapter, the configured interface setting is changed from WLAN to USB. When USB is configured as the data port or sub port, but the wireless LAN adapter is connected, the configured interface setting is changed from USB to WLAN.

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2 Installing the Product

2.5

WARNING

• Do not touch the power switch, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Always connect the ground wire to a ground terminal. Electric shock could occur if you do not.

Note

• The attached power cord is designed exclusively for this product.

• Do not use the attached power cord with other devices.

Connecting the Power Cord

1 Connect the power cord to the AC input

terminal at the rear of the product.

Take note of the orientation of the connector. Secure the product with one hand, and insert the connector tightly.

2 Insert the power plug into an AC outlet.

Make sure that the AC voltage of your region is in the range of AC 100-240 V, 50-60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center.

*The shape of the power plug varies depending on the region in which it was purchased.

Note

This product is also designed for IT power distribution system with phase-to-phase voltage 230 V.

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Page 38

2 Installing the Product

2.6

WARNING

Do not touch the power switch, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

CAUTION

Do not power off the product during operation, such as when printing or updating. Doing so could cause the product to malfunction.

2.6.1

Power On/Off the Product

Power On the Product

1 Press the power switch on the operator

panel to “I” position.

2 ONLINE shows on the screen and the

LED lights blue.

2.6.2

Power Off the Product

1 Make sure that the product is in offline

mode before you power off.

If ONLINE shows on the screen, press the

LINE button to change to offline mode.

2 Press the power switch on the operator

panel to “O” position.

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Page 39

2 Installing the Product

2.7

The optional SD card or USB memory can be used for uploading and downloading data (print format, graphics and extended characters) registered in the product and firmware. Contact your SATO reseller or service center for the recommended SD card or USB memory.

CAUTION

2.7.1

You can install an optional SD card into the SD card slot located on the rear of the product. When using the SD card for the first time, format the SD card in the memory card mode. Refer to

Section 4.2.11 Memory Mode for details.

Installing Optional Memory Storage

Installing the Optional SD Card

1 Power off the product. 2 Insert the optional SD card into the SD

card slot with the orientation the same

as shown in the picture.

Contact your SATO reseller for the recommended SD card.

3 To seat the SD card in the SD CARD slot,

push it in until it makes a slight clicking sound and is almost completely inside the product.

When seated and ready to operate, only a very small portion protrudes, approximately 3.18 mm (0.125”).

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2 Installing the Product

2.7.2

Removing the Optional SD Card

1 Power off the product. 2 Press the card edge slightly to release the

SD card from the SD CARD slot. The SD CARD slot will immediately release the SD card .

CAUTION

Do not remove the SD card while the product is accessing the data in the SD card. Doing so may result in data corruption.

2.7.3

Installing the Optional USB Memory

When using the USB memory for the first time, format the USB memory in the memory card mode. Refer to Section 4.2.11 Memory Mode for details.

1 Power off the product. 2 Open the top cover. 3 Insert the optional USB memory into the

USB connector (Type A) on the front of

the product.

Contact your SATO reseller for the recommended USB memory.

4 Close the top cover.

To remove the USB memory from the product

Power off the product before removing the USB memory.

CAUTION

Do not remove the USB memory while the product is accessing the data in the USB memory. Doing so may result in data corruption.

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Page 41

The ink is coated on the inner side. (Face-in ribbon)

The ink is coated

on the outer side.

(Face-out ribbon)

Loading the Ribbon and

This product supports two types of print methods, namely thermal transfer and direct thermal. Thermal transfer is a print method that transfers the ink of the ribbon to the media. Direct thermal is a print method that creates the image on direct thermal media. Ribbon is not necessary if you are using direct thermal media.

3.1

There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. This product supports both wind directions. You can examine the ink side of the ribbon using the following procedure:

Note

This checking method is for reference only. It is only applicable to certain types of ribbon.

Media

Checking the Ink Side of the Ribbon

1 Place the outer side of the ribbon onto

the media (touching).

2 Scratch the inner side of the ribbon with

your fingernail or a pointed object.

3 If there is a mark on the media, the ink is

coated on the outer side of the ribbon.

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Page 42

3 Loading the Ribbon and Media

Face-in ribbon

Face-out ribbon

3.2

Use consumables from our specified suppliers on the product, for optimum print quality.

CAUTION

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

The routing path of the ribbon is shown in the right picture.

Loading the Ribbon

Note

You can also refer to the routing path sticker located on the inner side of the top cover.

1 Open the top cover .

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

S84-ex/S86-ex Operator Manual

Page 43

2 Turn the head lock lever  clockwise to

unlock the print head.

3 Load the ribbon  onto the ribbon supply

spindle .

While taking note of the wind direction, insert the ribbon all the way in. Make sure that the ink side of the ribbon is facing down when passing it below the print head.

3 Loading the Ribbon and Media

4 Load an empty ribbon core  onto the

ribbon rewind spindle .

Insert the core all the way in.

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Page 44

3 Loading the Ribbon and Media

5 From the ribbon supply spindle , pass

the ribbon below the print head  and to the ribbon rewind spindle .

6 Wind the ribbon clockwise around the

empty ribbon core  on the ribbon rewind spindle . Attach the free end of

the ribbon to the core with adhesive tape .

7 Turn the ribbon rewind spindle 

clockwise for several rounds, to wind the ribbon.

8 If the media is already loaded, turn the

head lock lever  counterclockwise to

lock the print head.

If the media is not loaded, continue with Section 3.5

Loading Media.

9 Close the top cover.

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Page 45

3 Loading the Ribbon and Media

3.3

Removing the Ribbon

1 Open the top cover. 2 Turn the head lock lever clockwise to unlock the print head. 3 Pull to remove the used ribbon from the

ribbon rewind spindle .

4 Pull to remove the empty core from the

ribbon supply spindle .

You can use this empty core again when you load a new ribbon roll. Load this empty core onto the ribbon rewind spindle.

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Page 46

3 Loading the Ribbon and Media

14 mm (0.55”)

1.5 mm (0.06”)

I- mark journal paper/linerless labelGap labelI-mark label

3 mm (0.12”)

1.5 mm (0.06”)

14 mm (0.55”)

3 mm (0.12”)

Media feed

direction

Media feed

direction

Media feed

direction

3.4

Usable Media

This product can print on two types of media; media roll and fan-fold media. The product uses media sensors to detect I-marks or Gaps on the media in order to precisely print the content.

3.4.1

Adjusting the Position of the Media Sensor

Non-standard media are media with printing on the reverse side, or media with special shapes. When using non-standard media, make sure that the media sensor position is aligned with the I-mark or gap of the media. The I-mark sensor of the product has a fixed position of 5 mm (0.2”) measured from the product’s center frame. The position of the gap sensor is adjustable. You can adjust the gap sensor position in the following range.

S84-ex: 5 mm to 66 mm (0.2” to 2.6”) measured from the product’s center frame. S86-ex: 5 mm to 81 mm (0.2” to 3.2”) measured from the product’s center frame.

1 Open the top cover. 2 Turn the media sensor adjustment knob

 clockwise or counterclockwise to adjust the gap sensor position.

The green indicator  on top of the media sensor assembly shows the position of the gap sensor.

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3 Loading the Ribbon and Media

Label

Platen roller

Pressure roller

Liner

/DEHO

/LQHU

Feed roller and media sensor assembly.

Media shaft

Label

3.5

Use consumables from our specified suppliers on the product, for optimum print quality.

Loading Media

CAUTION

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

3.5.1

This section describes the procedure to dispense the label and eject the liner out of the product. The routing path of the label is shown below. When loading the media, make sure that the print side is facing up.

Loading Label with Dispenser

1 Open the top cover.

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

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3 Loading the Ribbon and Media

3 6

2 Turn the head lock lever  clockwise to

unlock the print head.

3 Pull the feed lock latch  to unlock the

feed roller and media sensor assembly

.

The feed roller and media sensor assembly will flip open.

4 Pull the media guide  away from the

product.

5 Pass the media between the media shaft

, below the feed roller and media sensor assembly , and the print head assembly  and extend it out the

discharge outlet.

Make sure that the end of the media extends out the discharge outlet.

6 Push the media until the innermost edge of

the media lightly touches the product’s center frame.

7 Pull the label out from the discharge outlet.

Remove about 30 cm (11.8”) of labels  from the liner .

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8 Push the pressure roller release tab  up

to release the pressure roller plate .

9 Pass the liner  through the gap of the

pressure roller plate .

3 Loading the Ribbon and Media

Push the center of the pressure roller plate  to latch it in place.

Turn the head lock lever counterclockwise to lock the print head.

Close the top cover.

After loading the media and ribbon, perform a test print to make sure that the media is loaded correctly.

Refer to Section 4.2.17 Test Print Mode for details on how to perform a test print.

CAUTION

When closing the top cover, be careful not to pinch your fingers.

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3 Loading the Ribbon and Media

Feed roller and media sensor assembly.

Media shaft

Media

3.5.2

This section describes the procedure to just load the media without using the dispenser. The routing path of the media is shown in the right picture. When loading the media, make sure that the print side is facing up.

Loading Media without Using Dispenser

1 Refer to steps 1 through 6 of Section

3.5.1 Loading Label with Dispenser to

load the media.

2 Turn the head lock lever 

counterclockwise to lock the print head.

3 Press the feed roller and media sensor

assembly  down until the feed lock latch  is locked.

4 Push the media guide  lightly against the

outermost edge of the media.

5 Close the top cover. 6 After loading the media and ribbon, perform

a test print to make sure that the media is loaded correctly.

Refer to Section 4.2.17 Test Print Mode for details on how to perform a test print.

CAUTION

When closing the top cover, be careful not to pinch your fingers.

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Printer mode icon

Trace mode status icon, wireless LAN field intensity status icon or Bluetooth connection status icon

Message display

SD card icon

USB memory icon

Buzzer volume icon or emulation icon when emulation module is loaded

Warning icons

Operation and

4.1

The display of the product varies depending on the following modes:

• Normal mode: refer to Section 4.1.1 Normal Mode Display and Icons.

• Setting mode menu: refer to Section 4.1.2 Setting Mode Menu and Icons.

• Error display: refer to Section 4.1.3 Error Display and Icons.

• Setting display: refer to Section 4.1.4 Setting Display.

4.1.1

In normal mode, the screen shows the following product status.

Configuration

Display and Operation

Normal Mode Display and Icons

• Printer mode

Icon Description

Shows when the product is in online mode.

Shows when the product is in offline mode.

Shows when the product is in test print mode and hex dump print mode.

Shows when the product is in download mode.

Shows when the product is in upload mode.

Shows when the product is in memory mode.

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4 Operation and Configuration

• Trace mode status

Icon Description

Shows after receiving any data while trace mode is ENABLE.

Shows after receiving ESC (1BH) A while trace mode is ENABLE.

Shows after print operation while trace mode is ENABLE.

• WLAN field intensity status

Icon Description

The meaning of this icon differs depending on the wireless LAN mode. In Infrastructure mode Shows when the field intensity is more than level 3 and the product is connected to an access point. In Ad Hoc mode Always shows when the product is connected.

Shows when the field intensity is between levels 2 and 3, and the product is connected to an access point.

Shows when the field intensity is between levels 1 and 2, and the product is connected to an access point.

The meaning of this icon differs depending on the wireless LAN mode. In Infrastructure mode Shows when the field intensity is less than level 1 and the product is connected to an access point. However, it may be possible to communicate depending on the environment. In Ad Hoc mode Always shows when the product is not connected.

Infrastructure

Mode

Ad Hoc

Mode

O Not used

• Bluetooth connection status

Icon Description

S84-ex/S86-ex Operator Manual

Shows when the product is not connected to an access point. O Not used

Shows when Bluetooth is connected.

Shows when Bluetooth is disconnected.

Page 53

•Buzzer volume

Icon Description

• Emulation mode

Icon Description

4 Operation and Configuration

Shows when the volume is level 3 (Loud).

Shows when the volume is level 2 (Medium).

Shows when the volume is level 1 (Low).

Shows when the volume is level 0 (Mute).

Shows when SZPL emulation module is loaded.

• Warning Icons

Icon Description

Shows when SDPL emulation module is loaded.

Shows when SIPL emulation module is loaded.

Shows when a ribbon “near end” is detected.

Shows when a label “near end” is detected.

Shows when a command error is detected.

Shows when a receive buffer “near full” is detected.

Shows when print head damage is detected.

Shows when an incompatible print head is detected.

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4 Operation and Configuration

• Memory card status

Icon Description

Shows when an SD card is inserted.

Shows when the product is accessing the SD card.

Shows when a USB memory is inserted.

Shows when the product is accessing the USB memory.

Note

• These icons show when the SD card or USB memory is connected.

• These icon colors are inverted when the SD card or USB memory is being accessed.

• These icons do not show when the product is in an error mode.

• These icons do not show when the trace mode is enabled.

• These icons do not show when the ESC+IM command (for specifying LCD display) is in use.

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4 Operation and Configuration

Setting mode icons When an icon is selected, its color is inverted.

Selected setting mode

Shows valid arrow buttons for selection. Shows the emulation icon when the selected emulation module is loaded.

4.1.2

Setting Mode Menu and Icons

In the setting mode menu, the screen is shown as follows.

Refer to Section 4.2.8 Setting Mode Menu for more details.

• Setting Mode

Icon Description

The product enters the normal mode.

The product enters the user mode.

The product enters the interface mode.

The product enters the memory mode.

The product enters the service mode.

The product enters the advanced mode.

The product enters the hex dump print mode.

The product enters the RFID user mode. * Shows only if you have installed the optional RFID kit and enabled the RFID mode.

The product enters the product information mode.

The product enters the loaded emulation mode. * Shows only if you have loaded with the selected emulation firmware module.

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4 Operation and Configuration

Error message

Countermeasure message

Alternates every three seconds.

Error number icon

Error icon

Shows the valid arrow button to switch the screen.

4.1.3

Error Display and Icons

When an error occurs, the screen shows the following error messages and icons.

• Error Icon

Icon Description

Label end or media end is detected.

Ribbon end is detected.

Sensor error is detected.

Print head is unlocked.

Filament disconnection of the print head is detected.

Communication error is detected.

Receive buffer over is detected.

Item No. error or BCC error is detected.

S84-ex/S86-ex Operator Manual

Memory card is not accessible or there is no free space in the memory card.

Writing to the ROM failed or kanji data error is detected.

Page 57

Icon Description

Select an item using the

/ buttons.

Returns to the previous screen without saving the setting.

Save the setting and go to the next screen.

Goes to the setting mode menu without saving the setting.

Setting contents display

Setting item display

Select an item using the

/ buttons.

Valid arrow buttons display

Setting contents display

Setting item display

Returns to the previous screen without saving the setting.

Save the setting and go to the next screen.

Goes to the setting mode menu without saving the setting.

Calendar error is detected.

Writing information to the RFID tag failed.

Wireless LAN setting error is detected.

Any error of the product other than above is detected.

Error number according to the errors.

4 Operation and Configuration

4.1.4

Setting Display

In various setting mode, the setting display is shown as follows. This section also describes the functions of the buttons in setting mode.

• Selecting an item

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4 Operation and Configuration

Setting contents display

Setting item display

Valid arrow buttons display

Move the cursor

using the / buttons.

Change the value of the highlighted cursor

using the / buttons.

Save the value and go to the next screen.

Goes to the setting mode menu without saving the setting.

Returns to the previous screen without saving the setting.

• Setting values

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4 Operation and Configuration

4.2

The product contains a variety of the following operating modes: Click on the blue links below to go directly to the details of the selected operating mode.

• Online Mode/Pause Mode/Offline Mode

• Adjusting the Display Brightness

• Adjusting the Buzzer Volume

• Canceling the Print Job

• Adjustment Mode

• Work Shift Setting Mode

• Simple Standalone Mode

• Setting Mode Menu:

• User Mode

• Interface Mode

• Memory Mode

• Service Mode

• Advanced Mode

• Hex Dump Mode

• RFID User Mode

• Information Mode

• Test Print Mode

• Default Setting Mode

• Download Mode

• Upload Mode

• Hidden Setting Mode

• Wireless LAN Certificate Download Mode

• Site Survey Mode

Operating Modes

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4 Operation and Configuration

Power off

button

Online state

Power on

Offline state

User mode

Interface mode

Advanced mode

HEX dump

mode

More operations are shown on the next page.

button

Sound

adjustment mode

Work shift

setting mode

Memory card

mode

RFID user

mode

Information

mode

Service mode

Print pause request/

button

Simple

standalone mode

Adjustment

mode

Cancel print job

mode

button

(Press for 5 seconds)

button

(Press for 5 seconds)

button

buttons

button

* Shows only if you have

installed the optional RFID kit and enabled RFID mode.

(Press for 1 second)

buttons

User Mode

Adjustment

Mode

Sound

Adjustment

Interface

Mode

Memory

Mode

Service Mode

Advanced

Mode

Hex Dump

Mode

Information

Mode

Work Shift

Setting Mode

Simple

Standalone

Mode

Canceling the

Print Job

Hex Dump

Mode

RFID User

Mode

The flow chart provides a clear summary of all the modes and their access methods.

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Power on

Power off

Test print mode

Power on

Default setting

mode

Download

mode

+ Power on

Upload

mode

+ Power on

Hidden setting

mode

+ + + Power on

WLAN certificate

download mode

+ + Power on

Site survey

mode

+ + Power on

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Test Print

Mode

Default

Setting Mode

Download

Mode

Hidden

Setting Mode

Upload

Mode

Wireless LAN

Certificate

Download Mode

Site Survey

Mode

4 Operation and Configuration

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4 Operation and Configuration

Enters offline mode and the print job is stopped.

Changes to

settings mode.

Adjust the display brightness.

Adjust the

buzzer volume.

Press simultaneously for one second to enter adjustment mode.

Shows the remaining print job. Shows the remaining print job.

Resume the print job.

Enters online mode or pause mode.

Feed a piece of media.

Adjust the display brightness.

Shows the remaining print job.

Press simultaneously for one second to enter adjustment mode.

• Adjust the buzzer volume.

• Press for more than five seconds to enter the simple standalone mode.

Cancel the print job.

Enters the setting mode menu.

4.2.1

Online Mode/Pause Mode/Offline Mode

In online mode, the product is ready to receive print data from the host computer or other connected devices and start the print job.

When you send a pause command during printing, the product stops the print job and enters pause mode.

In offline mode, you can cancel the print job, feed the media or enter the setting mode menu.

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4 Operation and Configuration

button

button button

button

This illustration shows the screen images of the volume adjustment in offline mode.

4.2.2

In normal mode (online or offline), press the / buttons repeatedly to adjust the display brightness.

You can adjust the brightness in thirty-two steps (sixteen left and sixteen right). The brightness changes one step for every press of the button or button.

4.2.3

In normal mode (online or offline), press the button repeatedly to adjust the volume of the buzzer.

Adjusting the Display Brightness

Adjusting the Buzzer Volume

1 When the product is in online or offline mode, press the button to show the current

buzzer volume of the product.

The buzzer volume icon is shown on the top right corner of the screen.

2 Pressing the button will cycle through the volume level and the buzzer will beep

according to the volume.

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4 Operation and Configuration

4.2.4

Cancel the print job according to the following procedure:

Canceling the Print Job

1 Press the LINE button to change the

product to offline mode.

2 Press the CANCEL button.

CANCEL PRINT JOB shows to confirm the cancelation of the print job.

3 Press the / buttons to select YES and

press the ENTER button to confirm.

CURRENT and ALL show on the screen.

Note

• Be sure you want to cancel the print job before selecting YES. The job cannot be recovered and it has to be transmitted to the product again.

• Press the FUNCTION button or CANCEL button to exit the CANCEL PRINT JOB mode without clearing the print data.

4 Press the / buttons to select

CURRENT or ALL.

• CURRENT: Cancel the current print job.

• ALL: Cancel all the print jobs in product’s memory.

5 Press the ENTER button to confirm.

CANCEL PRINT JOB COMPLETED shows and three beeps will sound. The product will then enter offline mode. The selected print jobs will be cleared from memory.

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4 Operation and Configuration

Press the or button

+ buttons (press for 1 second)

button

* Press the or button to set the value.

button

4.2.5

Adjustment Mode

The product has a quick access to the adjustment mode for setting the print position, stop position and print darkness. These adjustments are in conjunction with the configuration adjustments performed in the user mode menu.

1 When the product is in online or offline mode, press the and buttons for one

second to enter the adjustment mode. PITCH POSITION shows on the screen.

2 Press the / buttons to set the desired value and press the ENTER button to

save the setting and proceed to the next adjustment screen.

PITCH POSITION

Offset the print position in the vertical direction. Set the offset value with '+' to move the print position opposite the feed direction and value with '-' to move the print position in the feed direction. The setting value is adjustable by 0.25 mm (0.01”) regardless of the print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”).

OFFSET POSITION

Correct the offset position. Offset position refers to the dispense stop position. Set the offset value with '+' to move the stop position opposite the feed direction and value with '-' to move the stop position in the feed direction. The setting value is adjustable by 0.25 mm (0.01”) regardless of the print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”).

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4 Operation and Configuration

DARKNESS

Fine tune the print darkness. The setting range is from 00 to 99. 00 is the lightest and 99 is the darkest.

3 After adjustment, press the FUNCTION button or CANCEL button to exit the

adjustment mode. The product enters offline mode.

Note

Pressing the FUNCTION button or CANCEL button before pressing the ENTER button will not save the adjustment.

4 Perform a test print after completing the adjustments to make sure that the settings are

correct.

Refer to Section 4.2.17 Test Print Mode for details.

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4 Operation and Configuration

(Press for 5 seconds)

buttons



* When SHIFT CODE is set to YES in the hidden setting mode

Select EXIT + button

Select other than EXIT + button

button

4.2.6

Work Shift Setting Mode

This mode allows for specific production shift information to be printed on a label when used with the SBPL command. The flowchart shows the sequence of the setting screens for the work shift mode. The table describes each setting screen in detail.

Note

• This mode is enabled only if SHIFT CODE is set to YES in the hidden setting mode.

• You can set up to three shifts depending on the number of work shifts required in the field. For example, if two shifts are required, set work shift number 1 and 2.

SELECT SHIFT

Select the work shift number to store the work shift setting. You can select the work shift number from 1 to 3.

Note

If you select EXIT and press the ENTER button, the product returns to the online screen.

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4 Operation and Configuration

ENTER SHIFT TIME

Set the product start time in 24-hour format.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

/ buttons to shift the cursor and press the / buttons to

HOW MANY CHR?

Set the character size of the SHIFT NAME by specifying the number of characters.

Select the number of characters using the

the ENTER button.

The setting range is from 01 to 16.

/ buttons and then press

ENTER SHIFT NAME

Specify a name for the work shift. Available characters are A to Z, space and 0 to 9. The number of characters you can enter depends on the character size set in the HOW MANY CHR? screen.

Press the set the character.

Press the ENTER button to save the work shift name.

/ buttons to shift the cursor and press the / buttons to

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4 Operation and Configuration

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

or button

button

Select LOAD + button

Select SAVE + button

button

button/



button

(Press for 5 seconds)

Select YES + button

button

Shows only if there is sequential data.

Select NO + button

button

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button

Shows only if there is variable data.

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4.2.7

Simple Standalone Mode

This mode allows the product to function independently from a host computer once a fixed format has been sent and saved to the SD card or USB memory. The data may be saved to the SD card or USB memory while in the print buffer, then recalled later with a new print quantity specified. The SD card or USB memory can hold a maximum of ninety nine formats. However, one file number will only hold a single format; new format will overwrite the existing saved format. The host computer must be reconnected to the product to overwrite an existing format.

The flowchart shows the sequence of the setting screens for the simple standalone mode. The table describes each setting screen in detail.

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4 Operation and Configuration

CAUTION

Note

It is also possible to register, recall and print a SBPL command file that is prepared in advance, as a simple standalone data, and save it to the SD card or USB memory. Prepare the data according to the followings:

• There should be no command errors in the SBPL command.

• The file name should be equal or less than 16 characters, and the extension should be “SSA”. Refer to below descriptions on the SET NAME screen for usable characters.

• The data should be saved to “(SD card/USB memory route)\PR61\DATA” folder.

STANDALONE MODE

Select the following options using the / buttons and then press the

ENTER button.

• LOAD: Read and print the file.

• SAVE: Save the received print data to a file.

Note

Three beeps will sound if you select SAVE and press button when there is no received data.

the ENTER

INTERFACE SELECT

Select the memory type using the / buttons and then press the

ENTER button.

Note

• When LOAD is selected in the previous screen, three beeps will sound if the connected memory has no data to load, or the selected memory is not connected.

• When SAVE is selected in the previous screen, three beeps will sound if the number of registered items is 99, or the selected memory is not connected.

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SET NAME



Specify a name for the received print data. Available characters are A to Z, a to z, 0 to 9 and !#$%&'()+-,.;=@[]^_`{}~. When <space> is entered, the characters after the <space> become invalid. Up to 16 characters can be entered, and the default value is “A”.

Press the

set the character. Then press the ENTER button to save the file name.

/ buttons to shift the cursor and press the / buttons to

DATA EXISTS, OVERWRITE?

This screen confirms that you are overwriting a file if you have selected to save to an existing file name.

Select the following options using the

ENTER button.

• YES: Overwrite the existing file.

• NO: Cancel the overwrite and return to the SET NAME screen.

/ buttons and then press the

4 Operation and Configuration

Note

Make sure that you do not need the existing file before overwriting it.

RECEIVE DATA COPYING. . .

This screen shows that the received data is being copied. SAVE COMPLETED shows when the received data is fully copied.

Note

Three beeps will sound if the product fails to copy the received data. The product returns to the STANDALONE MODE screen.

SAVE COMPLETED.

This screen shows when the received data is saved to a specified file.

Press the ENTER button to return to the STANDALONE MODE screen.

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4 Operation and Configuration

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SELECT FILE

Select the file name of the print data using the / buttons and then

press the ENTER button. The “XXXXXX” in the screen shows the file name of the print data. Only existing file names in the selected interface are shown.

When sequential data are included in the file, the product goes to the SET START NUMBER screen. When sequential data are not included in the file, the product goes to the OUTPUT LABEL screen.

SET VARIABLE DATA

This is the edit screen of the variable data included in the read data.

Move the cursor using the

/ buttons and then press the ENTER button.

In the screen, the currently selected file is shown in the first line, the variable data name in the second line, and the variable data for editing in the third line. The variable data name, character type allowed and the maximum length are specified via commands. The maximum number of characters is 16.

/ buttons, change the value using the

Note

Shows only if there is variable data.

SET START NUMBER

This is the edit screen of the sequential data included in the read data.

Move the cursor using the

/ buttons and then press the ENTER button.

The “X/X” in the screen shows the currently edited sequential data number and total sequential data number. DIGIT is the digit number of the selected cursor. The screen may be decimal or hexadecimal according to the read data. The maximum number of DIGIT is 99.

Note

Shows only if there is sequential data.

/ buttons, change the value using the

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Page 73

OUTPUT LABEL

This screen allows you to specify the print number.

Move the cursor using the

buttons and then press the ENTER button.

/ buttons, change the value using the

4 Operation and Configuration

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4 Operation and Configuration

4.2.8

In the settings mode menu, the setting modes are shown as follows:

Setting Mode Menu

Menu Description

Online mode

User mode

Interface mode

Memory mode

Service mode

Advanced mode

Hex dump mode

Returns to online mode.

Access the settings related to the basic user configurations.

Access the settings related to the interfaces.

Access the settings related to the memory.

Access the settings related to the media sensor adjustment and various functions activation.

Access the settings related to the advanced product configurations.

Access and print the hex dump for troubleshooting.

Access the settings related to the optional RFID module.

RFID user mode

Information mode

Select the setting mode according to the following procedure:

Shows only if you have installed the optional RFID kit and enabled the RFID mode.

Access the information of this product.

1 Press the LINE button to change the

product to offline mode.

The product changes to offline mode.

2 Press the ENTER button.

The product changes to the setting mode menu.

3 Select the setting mode using the

/// buttons.

The selected setting mode shows on the screen and the icon is highlighted by inverting its colors.

4 Press the ENTER button to enter the selected mode.

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Page 75

The functions of the buttons in the setting mode menu are shown as below.

Enters the selected setting mode.

Navigate to select the setting mode.

Enters offline mode.

Selected icon highlighted with inverted colors.

Valid arrow buttons for selection.

Selected setting mode.

4 Operation and Configuration

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4 Operation and Configuration

Shows only if the PASSWORD input is enabled

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

button

Shows only if GB18030 is selected

button

Proceed to .

U-A



button/

4.2.9

User Mode

The flowchart shows the sequence of the setting screens for the user mode. The table describes each setting screen in detail.

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4 Operation and Configuration

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

button

Select NO + button

button

Select ENABLE + button

button

P

NP

button

Select DISABLE + button

button

Select YES + button

button

(DISABLE)

Select NO + button

Select YES + button

U-A

NP NP

OFFSET VOLUME

The setting values of the adjustment mode are shown.

• PITCH: Shows the print position offset value.

• OFFSET: Shows the stop position offset value.

• DARKNESS: Shows the darkness setting value.

You can change these values in Adjustment Mode and Test Print Mode.

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4 Operation and Configuration



PRINT SPEED

The setting range varies depending on the model.

• S84-ex (203 dpi): 4 to 16 ips (inches/sec)

• S86-ex (203 dpi): 4 to 14 ips (inches/sec)

• S84-ex (305 dpi): 4 to 14 ips (inches/sec)

• S86-ex (305 dpi): 4 to 12 ips (inches/sec)

• S84-ex (609 dpi): 2 to 6 ips (inches/sec)

Note

Setting the print speed to a level that is too fast may affect the print quality.

PRINT DARKNESS

Specify the print darkness from ten steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest.

PITCH OFFSET

This setting adjusts the pitch offset value. The media pitch is the distance between the leading edge (the edge that comes out of the product first) of the media and the leading edge of the next media. Once the position has been set, it can be fine adjusted using the PITCH POSITION in adjustment mode. The setting range is from -49 mm (-1.9”) to +49 mm (+1.9”) and is adjustable by 1 mm (0.04”) steps. Set the offset value with '+' to move the print position opposite the feed direction and value with '-' to move the print position in the feed direction.

CHARACTER CODE

Set the character code to be used.

• UTF-8: Use UTF-8 for character encoding.

• UTF-16: Use UTF-16 for character encoding.

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Page 79

2 BYTE FONTS

Set the kanji code to be used.

• GB18030: Set for use with simplified Chinese.

• BIG5: Set for use with traditional Chinese.

• KSX1001: Set for use with Korean.

The following kanji codes are available if GB18030 is selected:

• MINCHO: Print the kanji code using MINCHO.

• GOTHIC: Print the kanji code using GOTHIC.

NOTIFICATION FUNCTION SETTING

4 Operation and Configuration

Select whether or not to set the notification function.

• YES: Set the notification function.

• NO: Do not set the notification function. The screen returns to user mode.

Note

For details on the media motion when the set notification interval has reached, refer to Section 9.6 Notification Function.

NOTICE FUNCTION (SELECT)

Select the items for notification.

• CLEAN PRINTER: Notify when to perform cleaning of the product.

• CHANGE ROLLER: Notify when to perform replacement of the platen roller.

• CHANGE HEAD: Notify when to perform replacement of the print head.

• CHANGE BELT (G): Notify when to perform replacement of the gear box timing belt.

• CHANGE BELT (R): Notify when to perform replacement of the ribbon timing belt.

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4 Operation and Configuration

P

NP

NP

NOTICE FUNCTION (ENABLE/DISABLE)

Enable or disable the notification for the item selected in the above NOTICE FUNCTION.

• ENABLE: Enable the notification function.

• DISABLE: Disable the notification function.

CLEAN PRINTER

Set the notification distance for cleaning the product. The setting range is from 000 to 999 m.

Note

The notification function will be disabled if the distance is set to 0.

CHANGE ROLLER

Set the notification distance for changing the platen roller. The setting range is from 000 to 150 km.

Note

The notification function will be disabled if the distance is set to 0.

CHANGE HEAD

Set the notification distance for changing the print head. The setting range is from 000 to 150 km.

Note

The notification function will be disabled if the distance is set to 0.

CHANGE TIMING BELT (GEAR BOX)

Set the notification distance for changing the gear box timing belt. The setting range is from 000 to 300 km.

Note

The notification function will be disabled if the distance is set to 0.

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Page 81

CHANGE TIMING BELT (RIBBON)

NP

Set the notification distance for changing the ribbon timing belt. The setting range is from 000 to 300 km.

Note

The notification function will be disabled if the distance is set to 0.

SETTING FINISH?

Confirm to complete the setting.

• YES: Returns to the user mode screen.

• NO: Returns to the NOTICE FUNCTION screen to select an item.

4 Operation and Configuration

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Page 82

4 Operation and Configuration

Setting contents vary depending on the interface.

Select NO + button

Shows only if the PASSWORD input is enabled

Select YES + button

Select “DATA PORT” + button

Select “USB”/ “LAN”/ “RS-232C”/ “IEEE1284” /“Bluetooth”/“WLAN”+ button

Select “NONE” + button

Proceed to .

button

Select “SUB PORT” + button

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

button

To the USB setting

To the LAN/WLAN setting

To the RS-232C setting

To the IEEE1284 setting

To the Bluetooth setting

I-F

I-A

I-D

I-B

I-C

I-E

4.2.10

Interface Mode

The flowchart shows the sequence of the setting screens for the interface mode. The table describes each setting screen in detail.

S84-ex/S86-ex Operator Manual

Page 83

button

Select ENABLE + button

Select DISABLE + button

Select IPv4 + button

Select IPv6 + button

button

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

button

I-F

Proceed to .

I-G

button

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button (IPv6)

button (IPv4)

Shows only if PROTOCOL is set to STATUS4.

Shows only if

the calendar IC is installed and LAN or wireless LAN interface is selected.

Shows only if DATA PORT is selected.

Shows only for

LAN interface if SNTP FUNCTION is enabled.

4 Operation and Configuration

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Page 84

4 Operation and Configuration

SNMP SETTING+ button

SNMP TRAP SET+

button

ENABLE+

button

I-G

Proceed to .

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button

NO + button

YES + button

DISABLE+

button

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button

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

Shows only for

LAN interface if SNMP FUNCTION is enabled.

I-M

Shows only if

LAN or wireless LAN interface is selected.

S84-ex/S86-ex Operator Manual

Page 85

4 Operation and Configuration

button

I-H

button

I-J

I-M

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NONE +

button

NONE +

* Press the , , or button to select an item or

set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

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$(6

button

MD5/SHA-1 +

button

DES/AES +

S84-ex/S86-ex Operator Manual

Page 86

4 Operation and Configuration

Shows only if TRAP TYPE SELECT is set to SNMPv1/SNMPv2c.

IPv4+

button

I-K

I-M

75$3

button

NONE+

button

NONE+

* Press the , , or button to select an item or

set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

IPv6+

button

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

DISABLE+

button

ENABLE+

button

Shows only if TRAP TYPE SELECT is set to SNMPv3.

MD5/SHA-1 +

DES/AES +

button (SNMPv3)

button (SNMPv1/v2c)

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Page 87

PRESS ENTER KEY

This screen reminds the user to press the ENTER button to change or power off the product to save the setting.

INTERFACE AUTO SELECT

Enable or disable the interface auto detection.

• ENABLE: Automatically select the connected interface.

• DISABLE: The interface is selected based on the interface setting.

Note

The setting will be effective after you power on the product again.

4 Operation and Configuration

INTERFACE SETTING

Set whether or not to perform the interface settings.

• YES: Enter the PORT SELECT screen.

• NO: Enter the IGNORE CR/LF screen.

PORT SELECT

Select the port used for the connected interface.

• DATA PORT: For receiving various SBPL commands and executing print operations.

• SUB PORT: For monitoring the product status and connecting to external devices.

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4 Operation and Configuration

DATA PORT

Select the connected interface for use with the data port. The options are as follows:

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

•WLAN

Note

• Bluetooth shows even if a Bluetooth adapter is not connected.

• WLAN shows only if a Wireless LAN unit is installed.

• You cannot select the interface that has already been set for the SUB PORT.

• The setting will be effective after you power on the product again.

SUB PORT

Select the connected interface for use with the data port. The options are as follows:

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

• WLAN

•NONE

Note

• Bluetooth shows even if a Bluetooth adapter is not connected.

• WLAN shows only if a Wireless LAN unit is installed.

• You cannot select the interface that has already been set for the DATA PORT.

• The setting will be effective after you power on the product again.

IGNORE CR/LF

Ignore or acknowledge the CR/LF code of the received data.

• YES: Ignore the CR/LF code.

• NO: Do not ignore the CR/LF code.

Note

Shows only if the DATA PORT is selected.

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Page 89

IGNORE CAN/DLE

Ignore or acknowledge the CAN/DLE code of the received data.

• YES: Ignore the CAN/DLE code.

• NO: Do not ignore the CAN/DLE code.

Note

Shows only if PROTOCOL is set to STATUS4.

SNTP FUNCTION

Enable or disable the SNTP function.

• ENABLE: Perform the time correction of the calendar IC.

• DISABLE: Do not perform the time correction of the calendar IC.

4 Operation and Configuration

Note

Shows only if the calendar IC is installed and LAN or wireless LAN interface is selected.

IPv4/6 select

Select IP address type of SNTP.

•IPv4

•IPv6

Note

Shows only if LAN interface is selected and the SNTP function is enabled.

NTP IPv4 ADDRESS

Set the IPv4 address for NTP server.

The setting range is from 0.0.0.0 to 255.255.255.255.

Note

Shows only if LAN interface is selected and the SNTP function is enabled.

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4 Operation and Configuration

NTP IPv6 ADDRESS

Set the IPv6 address for NTP server.

The setting range is from 0000:0000:0000:0000:0000:0000:0000:0000 to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF.

Note

Shows only if LAN interface is selected and the SNTP function is enabled.

TIME ZONE

Set the time zone. The setting range is from -12:45 to +14:45.

Note

Shows only if LAN interface is selected and the SNTP function is enabled.

ERROR NOTICE

Set whether or not to notify the SNTP function error.

• ENABLE: Shows an error notice when failing to correct the time.

• DISABLE: Does not show an error notice when failing to correct the time.

Note

Shows only if LAN interface is selected and the SNTP function is enabled.

SNMP FUNCTION

Set the SNMP function.

• ENABLE: Enables the SNMP function and goes to “SNMP setting select” screen.

• DISABLE: Disables the SNMP function and goes to “Interface select screen.

Note

Shows only if LAN or wireless LAN interface is selected.

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Page 91

SNMP SET SELECT

Select SNMP settings.

• SNMP SETTING: Set the SNMP settings. When selected, it goes to “SNMP setting” screen.

• SNMP TRAP SET: Select the trap number of SNMP. When selected, it goes to “SNMP trap setting” screen.

Note

Shows only if LAN interface is selected and the SNMP function is enabled.

SNMP SETTING

Select community and authentication of SNMP.

• SNMPv1/v2c [1]: Goes to “Community name” screen.

• SNMPv1/v2c [2]: Goes to “Community 2 name” screen.

• SNMPv3 [1]: Goes to “Authentication 1 user name” screen.

• SNMPv3 [2]: Goes to “Authentication 2 user name” screen.

4 Operation and Configuration

SNMP TRAP SET

Select the trap number of SNMP from 1 to 3.

• TRAP [1]

• TRAP [2]

• TRAP [3]

TRAP TYPE SELECT

Select SNMP trap type.

•SNMPv1

•SNMPv2c

•SNMPv3

Note

The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 92

4 Operation and Configuration

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COMMUNITY NAME

Input SNMP community name.

• When SNMPv1/v2c [1] is selected the default is “public”.

• When SNMPv1/v2c [2] is selected the default is “ ” (none).

Note

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

COMMUNITY WRITE

Enable or disable writing to MIB when accessing to community.

• ENABLE: Allows writing to MIB.

• DISABLE: Does not allow writing to MIB.

Note

Writing possible OID are sysContact, sysName, and sysLocation.

USER NAME

Input SNMP authentication user name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

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Page 93

AUTH PROTOCOL

Select SNMP authentication protocol. The options are as follows:

• NONE

• MD5

• SHA-1

Note

The setting will be effective after you power on the product again.

AUTH KEY

Input SNMP authentication key. Input more than 8 characters for the authentication name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

/ buttons to shift the cursor and press the / buttons to

4 Operation and Configuration

Note

• When the authentication name is less than 8 characters, there will be buzzer sounds and it will not move to the next screen.

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

PRIVACY PROTOCOL

Select SNMP privacy protocol. The options are as follows:

• NONE

• DES

• AES

Note

The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 94

4 Operation and Configuration

PRIVACY KEY

Input SNMP privacy key. Input more than 8 characters for the authentication name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• When the authentication name is less than 8 characters, there will be buzzer sounds and it will not move to the next screen.

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

USER MIB WRITE

Enable or disable writing to MIB at authentication access.

• ENABLE: Allows writing to MIB.

• DISABLE: Does not allow writing to MIB.

Note

Writing possible OID are sysContact, sysName, and sysLocation.

TRAP

Set the SNMP trap.

• ENABLE: Allows the SNMP trap.

• DISABLE: Does not allow the SNMP trap.

Note

The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 95

COMMUNITY NAME

Input SNMP trap community name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• When the authentication name is less than 8 characters, there will be buzzer sounds and it will not move to the next screen.

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

USER NAME

4 Operation and Configuration

Input SNMP trap authentication user name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

AUTH PROTOCOL

Select SNMP trap authentication protocol. The options are as follows:

• NONE

• MD5

• SHA-1

Note

The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 96

4 Operation and Configuration

AUTH KEY

Input SNMP trap authentication key. Input more than 8 characters for the authentication name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• When the authentication name is less than 8 characters, there will be buzzer sounds and it will not move to the next screen.

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

PRIVACY PROTOCOL

Select SNMP trap privacy protocol. The options are as follows:

• NONE

• DES

• AES

Note

The setting will be effective after you power on the product again.

PRIVACY KEY

Input SNMP trap privacy key. Input more than 8 characters for the authentication name.

Press the change the value.

Press the ENTER button to save the value and proceed to the next setting screen.

Note

• When the authentication name is less than 8 characters, there will be buzzer sounds and it will not move to the next screen.

• Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set.

• Specify “ ” to input a space.

• The setting will be effective after you power on the product again.

/ buttons to shift the cursor and press the / buttons to

S84-ex/S86-ex Operator Manual

Page 97

TRAP IPv4 ADR

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Set the IPv4 address where trap is output.

The setting range is from 0.0.0.0 to 255.255.255.255.

Note

Shows only if the SNTP function is enabled.

TRAP IPv6 ADR

Set the IPv6 address where trap is output.

The setting range is from 0000:0000:0000:0000:0000:0000:0000:0000 to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF.

Note

Shows only if the SNTP function is enabled.

4 Operation and Configuration

FINISH SETTING?

Confirm to complete the setting.

• YES: Returns to the user mode screen.

• NO: Returns to the NOTICE FUNCTION screen to select an item.

FTP FUNCTION

Enable or disable the FTP function.

• ENABLE: Enable the FTP function.

• DISABLE: Disable the FTP function.

Note

• Shows only if the LAN or wireless LAN interface is selected.

• The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 98

4 Operation and Configuration

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TELNET FUNCTION

Enable or disable the TELNET function.

• ENABLE: Enable the TELNET function.

• DISABLE: Disable the TELNET function.

Note

• Shows only if the LAN or wireless LAN interface is selected.

• The setting will be effective after you power on the product again.

S84-ex/S86-ex Operator Manual

Page 99

USB Setting

Shows only if STATUS5 is selected.

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each

screen will revert to the INTERFACE MODE menu.

button

I-A

Proceed to .

I-F

4 Operation and Configuration

PROTOCOL

Set the communication protocol.

• STATUS4: When selected, the product will proceed to the IGNORE CR/LF screen.

• STATUS5: When selected, the product will proceed to the ITEM NO. CHECK screen.

ITEM NO. CHECK

Set the item number check function.

• ENABLE: Enable the item number check function.

• DISABLE: Disable the item number check function.

Note

Shows only if PROTOCOL is set to STATUS5.

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Page 100

4 Operation and Configuration

BCC CHECK

Set the BCC check function.

• ENABLE: Enable the BCC check function.

• DISABLE: Disable the BCC check function.

Note

Shows only if PROTOCOL is set to STATUS5.

S84-ex/S86-ex Operator Manual

SATO S84-ex, S86-ex Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Before You Start

Basic Information

Checking the Bundled Accessories

Product Orientation

Parts Identification of the Product

Front View

Rear View

Internal View

Parts on the Operator Panel

Operator Panel

LED Indicator

Installing the Product

Installation Precautions

Installation Space

Front View (S84-ex/S86-ex)

Rear View (S84-ex/S86-ex)

Media Dispensed View (S84-ex)

Top View (S84-ex)

Media Dispensed View (S86-ex)

Top View (S86-ex)

Installing the Product onto a Support Structure/Applicator

Connecting the Interface Cable

Available Interfaces

Interface Connections

Interface Settings

Interface Combination

Connecting the Power Cord

Power On/Off the Product

Power On the Product

Power Off the Product

Installing Optional Memory Storage

Installing the Optional SD Card

Removing the Optional SD Card

Installing the Optional USB Memory

Checking the Ink Side of the Ribbon

Loading the Ribbon

Removing the Ribbon

Usable Media

Adjusting the Position of the Media Sensor

Loading Media

Loading Label with Dispenser

Loading Media without Using Dispenser

Display and Operation

Normal Mode Display and Icons

Setting Mode Menu and Icons

Error Display and Icons

Setting Display

Operating Modes

Online Mode/Pause Mode/Offline Mode

Adjusting the Display Brightness

Adjusting the Buzzer Volume

Canceling the Print Job

Adjustment Mode

Work Shift Setting Mode

Simple Standalone Mode

Setting Mode Menu

User Mode

Interface Mode