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Appendix
Problem Possible Causes Solutions
Pump not operating, control panel not lit No electrical power to arium 611VF. Ensure that the arium 611VF power cord
is connected to a live power source and
completely plugged into electrical outlet.
The power entry plug fuse is defective. Identify and eliminate problem, replace
the fuse (see section on Fuse Replacement
on page 29).
The internal AC adapter fuse is Contact Sartorius Customer Service.
defective.
Pump runs, but no display Connector from main PCB to display Disconnect unit from AC power.
PCB not plugged in. Check and reconnect.
Pump does not run. Display lit. Pump worn out or defective. Replace pump.
System leakage Fitting is not tight or broken. Change or tighten fitting.
High TOC UV bulb is not working. Replace UV bulb (see page 27).
Exhausted cartridge packs Replace the cartridge packs (see page 25).
The system is contaminated. Perform sanitization (see section on System
Sanitization on page 16).
Check feed water quality.
Resistivity too low. Exhausted cartridge packs Replace the cartridge packs (see Cartridge
Pack Replacement section on page 25).
The system is contaminated. Replace the cartridge packs (see section on
Cartridge Pack Replacement on page 25)
and perform sanitization (see section on
System Sanitization on page 16)
Low resistivity. Resistivity cell dirty. Clean cell (see section on Cell Cleaning
on page 30).
The system is not calibrated. Perform calibration (see section on System
Calibration on page 21).
High endotoxin level. The system is contaminated. Replace the cartridge packs (see section on
Cartridge Pack Replacement on page 25),
perform sanitization (see section on System
Sanitization on page 16) and replace
the ultrafilter (see section on Ultrafilter
Replacement on page 26).
The ultrafilter is contaminated Sanitize or replace the ultrafilter
or defective. (see section on Ultrafilter Replacement
on page 26).
Reduced or no product water flow The final filter is clogged. Replace the final filter (see section on
from the final filter. Final filter Replacement on page 26).
The system is contaminated. Replace the cartridge packs (see section on
Cartridge Pack Replacement on page 25)
and perform sanitization (see section on
System Sanitization on page 16).
Pump defective Replace pump.
Short cartridge life. Feed water quality is low. Check the feed water source.
Increased water consumption. Replace cartridge packs with fresh ones.
Display shows “Replace UV bulb”. UV bulb burnt out. Replace UV bulb (see section on UV bulb
Replacement on page 27).
No Display Display cable not connected Connect display cable.
Troubleshooting Guide
Immediately after you discover any
malfunction, use the main power
switch to turn off arium 611VF.
Then use the troubleshooting chart
below to try to find out what the
problem is and take the suggested
action.