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VA-CIMM1P
User Manual
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Sanyo VA-CIMM1S, VA-CIMM1P User Manual

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Page 1
CIMM Software
User’s Guide for v1.02
August 2006 (v.1.06)
Page 2
Table of Contents
1 Introduction...............................................................................................................4
2 CIMM Software Overview...........................................................................................5
3 System Requirements ................................................................................................6
4 Quick Start.................................................................................................................7
5 Features.....................................................................................................................8
6 Hardware Installation ................................................................................................9
6.1.1 SANYO DSR-M800 Connections .......................................................................................................9
6.1.2 SANYO DSR-M810 Connections .......................................................................................................9
6.1.3 SANYO DSR-M814 Connections .................................................................................................... 10
6.2.1 Typical Installation ........................................................................................................................... 11
7 Software Installation ...............................................................................................12
8 Initial Program Setup ..............................................................................................15
8.1.1 General Settings Tab ....................................................................................................................... 17
8.1.2 Path Settings Tab ............................................................................................................................ 18
8.1.3 Sections Tab .................................................................................................................................... 19
8.1.4 Personnel Tab.................................................................................................................................. 20
8.1.5 Session Types Tab .......................................................................................................................... 21
8.1.6 Locations Tab .................................................................................................................................. 22
8.1.7 Recorders Tab ................................................................................................................................. 24
8.1.8 Offences Tab ................................................................................................................................... 25
9 Creating Cases and Sessions....................................................................................27
9.1.1 Select Investigators.......................................................................................................................... 29
9.1.2 Creating a Session........................................................................................................................... 30
9.1.2.1 Adding a Live Recording........................................................................................................... 32
9.1.2.2 Downloading Previously Recorded Video ................................................................................ 36
9.1.2.3 Downloading Previously Recorded Audio ................................................................................ 38
9.1.2.4 Importing Other Files ................................................................................................................ 39
9.1.2.5 Viewing File Details .................................................................................................................. 40
9.1.2.6 Previewing Added Media Files ................................................................................................. 40
9.1.2.7 Generating WAV Files from Video Files ................................................................................... 40
9.1.2.8 Removing Media Files .............................................................................................................. 40
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10
Searching..............................................................................................................41
11 Disclosure / Export ...............................................................................................44
11.1.1 Disclosure Export to DVD ................................................................................................................ 44
11.1.2 Disclosure Export to Data Drive....................................................................................................... 45
12 Security.................................................................................................................51
13 Registration ..........................................................................................................53
14 How to Record an Interview .................................................................................54
15 Troubleshooting....................................................................................................55
16 Glossary ................................................................................................................57
17 Contact Information..............................................................................................59
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1 Introduction

This guide describes the installation and operation of CIMM. This version of the User’s Guide is current to software version 1.02 of CIMM.
The following table lists the sections of this guide:
Section
Introduction This section
CIMM Overview A quick overview of the CIMM software
System Requirements Outlines the minimum and recommended specifications
Quick Start A guide on quickly setting up and using CIMM software
Features A brief overview of the feature list
Hardware Installation Installation diagrams and hardware setup
Software Installation Installing/uninstalling CIMM software
Initial Program Setup Detailed overview of the setup of the CIMM software
Creating Cases and
Sessions
Searching Usage of case and session searching functionality
Disclosure/Export Information on exporting case and session media
Details
A detailed section on the general usage of CIMM software
Security How to setup login information and monitor CIMM software usage
Registration Information on how to register your CIMM software
How to Record an
Interview
Troubleshooting Reviews common problems and error messages
Glossary Common terms used through out this guide
Contact Information
How to record an interview from the DVR
Provides information required to contact SANYO Fisher for sales and support inquiries
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2 CIMM Software Overview

CIMM (Case Information Media Management) software is a management tool for organizing digital material related to cases. This can include:
• Recorded video from a SANYO DSR-M8xx series digital video recorder
• Pictures taken with digital cameras or scanned images
• Audio gathered from digital voice recorders in Olympus DSS format
• Documentation such as Microsoft Word documents, spreadsheets, Adobe PDF, and more
• Centralizing information such as addresses, contact information, notes, and more, of
internal and external personnel
CIMM organizes all media and information via case files. Each case file will have specific information such as a case number, involved investigators, offence committed, and general notes. For each case, a number of sessions will be added which contain the different media and information.
All media can be easily exported for distribution to colleagues, attorneys, or other involved parties by using the built-in export functions of CIMM to write to CD or DVD writers. DVDs created this way are fully playable in most standalone, consumer DVD players.
Case File #0001
Session #1
Session #2
Session #3
Investigators
Offence
Audio
Video
Image
Docs
Audio
Docs
Personnel
Video
Personnel
Case Notes
All case and session information is searchable using powerful search and filter functionality. Video clips are played back using the fully featured DV Player and audio is instantly played back using the CIMM software built-in audio player.
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3 System Requirements

Processor Intel Pentium 4 with 2GHz minimum processor speed or better
Memory 512MB RAM or better
Video
Operating System
Installation Size 87MB
LAN/WAN
Connectivity
Digital DVR
Recommended PC Requirements
AGP SVGA card with minimum 16MB video RAM, 1024x768 display resolution, and DirectX 8.1 application programming interface.
Windows 2000 SP4 or Windows XP SP2 DirectX 8.1 or better
Additional Requirements
CIMM must have LAN/WAN connectivity to the digital video recorder(s).
SANYO DSR-M800
Limited to 240GB of storage Only the last octet of the IP address can be configured; always set to 192.168.0.###
SANYO DSR-M810
Will support 600GB of storage
SANYO DSR-M814
Will support 600GB of storage Four channels of video and audio
Olympus Voice/DSS
Integration
Olympus DSS Player Release 4.x/3.x or DSS Player 2002 must be installed (should be available from the voice recorder software package).
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4 Quick Start

4.1 SANYO DVR Setup

• Disconnect existing VCR and remove
• Reconnect cameras, audio, and power to the SANYO DVR
• Connect network cable
• Configure network on DVR
(See DSR-M800 manual pages 37-38) (See DSR-M810 manual pages 39-41) (See DSR-M814 manual pages 59-61)

4.2 Workstation Setup

• Install MSDE
• Install CIMM software
Connect the digi
• tal voice recorder of your choice and install any software that comes
with this device
• Start CIMM application
• Create a user with administrator privileges
• ings (Refer to section 8: Initial Program Setup)
Configure the sett
4.3

Test System

• Record and download vid
• Record and download au
eo
dio
• Export video and audio
•
Import video and audio

4.4 Initial Setup Complete

Your new digital video recording system is now ready for use. Please read the rest of the guide to become familiar with the many features of this system.
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5 Features

Feature
Simple VCR
Replacement
Accessible from any
PC on the network
Export Video, Audio,
and Images
Sound
Digital Pictures
Documents
Details
Direct replacement for VCR, simply remove cables from VCR and plug into DVR
Play / search / record footage from any PC on the network running the CIMM software suite
Recording to DVDs playable on any consumer DVD player Export video in AVI or MPG2 format Export images in BMP or JPG format Generate and export audio files in WAV format
Import audio files from handheld digital recording devices in WAV or Olympus DSS format (requires Olympus DSS Player Release 4.x/3.x or DSS Player 2002 to be installed).
Import digital pictures in any standard format: JPEG, BMP, TIFF, RAW, and more
Import a variety of other types of documents ranging from Microsoft Word documents, spreadsheets, scans, faxes, e-mails, etc.
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6 Hardware Installation

A
TV
A
TV
RS485
This section describes the installation of the SANYO DSR-M800, DSR-M810, DSR-M814, the Microsoft SQL Server 2000 Desktop Engine (MSDE), and the CIMM software.

6.1 Replacing your VCR with the SANYO DVR

Connect your existing VCR’s video and audio cables to the DVR. Connections diagrams for the different units are as follows.
You will also need to connect a network cable to attach the DVR to your network.

6.1.1 SANYO DSR-M800 Connections

udio
In Out

6.1.2 SANYO DSR-M810 Connections

udio
In Out
LAN
LAN
MIC IN
MIC IN
Video
Video
System NTSC
PAL
System NTSC
PAL
Terminate
ON
OFF
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6.1.3 SANYO DSR-M814 Connections

A
TV
RS485
System
Terminate
NTSC
PAL OFF
ON
udio
In
2
4
1
3
Out
MIC IN
LAN
Monitor Out
1
1
2
2

6.2 Configuring the DVR

The configuration instructions are for the DSR-M814, others may vary.
• Connect a display to “Monitor Out”.
• Turn the DVR on.
• The DVR will display a self-check routine screen. Wait until this has finished as it may
take a few minutes.
• Press the “Menu” button on the DVRs front panel.
• entry number six, “RS485/Network/Remote Set” using the front panel
Navigate to
arrow keys.
• Use the right arrow key to enter the settings.
Navigate to “Advanced Se
• tting”, again pressing the right arrow key to enter the
advanced settings screen.
• Navigate to “IP Address” and press the right arrow key.
Pressing the right arrow key will select each porting of the IP address in sequence.
•
When the portion of the IP address you wish to change is highlighted, use the up and down arrows to change the number.
• When the desired IP address has been entered, return to the main screen by pressing
Menu again.
• Continue on to the next step of installing the CIMM software package on your
computer.
Video
3
3
4
4
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6.2.1 Typical Installation

r
Interview Room 1
Camera
Audio Cable
MIC
AMP
SANYO DSR-M810 DVR
Interview Room 2
Camera
Audio Cable
AMP MIC
DVD Write
PC
Monitor
Video Cable
Monitor
DSS Audio
Recorder
CIMM Operator Station
-DVD Burner
-DSS Audio Docking Station
-CIMM Software
Monitor
Network
Network Switch
Video Cable
Long Term Record Storage (Video and Data)
SANYO DSR-M810 DVR
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7 Software Installation

7.1 If MSDE Already Exists on the Target System

Warning: If you already have an installation of MSDE (Microsoft SQL Server
Desktop Engine) on the system where you are trying to install CIMM then you must make sure that the SQL administrator password is set to blank before proceeding. After CIMM has installed successfully then the SQL administrator password can be returned to its non-blank state.
Set the SQL Password to blank and proceed to Section

7.2 If MSDE Does Not Exist on the Target System

If you downloaded your install kit for MSDE (Microsoft SQL Server Desktop Engine), simply double-click the EXE file that you downloaded to run it. If you are installing from CD, load it in your CD-ROM drive and run the EXE on it.
Note: To install MSDE you must have at least 76MB of free hard drive space.
Navigate through the installation screens as follows:
7.3
Install Screen Details
Welcome Names the software you are installing
Ready To Install
Progress/Complete
Restart
To uninstall MSDE, go to “Add/Remove Programs” (Start | Settings | Control Panel | Add/Remove Programs), and click “Remove” by the entry “MSDE”. Follow the prompts to perform the removal
process.
Gives you one more chance to abort the installation. Click Next to start the installation.
Informs you of the installation progress/completion. The installation may take a few minutes. Click Finish to exit the setup screen.
Click to restart the computer.
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7.3 Special Windows XP Installation Notice

Warning: During the installation you may get a Windows File Protection and/or a
Windows Logo testing notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning software installation.
Click
Click
Click
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7.4 Installing CIMM Software

To install CIMM you must have at least 1MB of free space on your hard drive: 10MB to load, and 10MB once loaded (in addition to the required installation amount).
Note: If you are upgrading to a newer version of the CIMM software, please make
sure you have the upgrade version of the install package.
If you downloaded your install kit for CIMM, simply double-click the EXE file that you downloaded to run it. If you are installing from CD, load it in your CD-ROM drive and run the EXE on it.
The installation process performs the following functions:
• Installs CIMM software (required)
• Installs multimedia CODECs for audio/video encoding/decoding (required)
• Installs Adobe Acrobat Reader for viewing the User s Guide (optional)
o Acrobat Reader has its own install process. Please be sure to follow the prompts. If
you already have a PDF viewer installed, you can safely click “No” at the prompt
• Installs DV Player for video playback (optional; required for video authentication)

7.5 Upgrading CIMM Software

To upgrade CIMM software, go to the program called “Update” (Start | Programs | Sanyo). Browse to the location of the update file (has a VGL file extension) and select “Open” and then press, “Update” to begin the updating process. You will be prompted to reboot your computer. The update will begin the next time the operating system loads.

7.6 Uninstalling CIMM Software

To uninstall CIMM software, go to “Add/Remove Programs” (Start | Settings | Control Panel | Add/Remove Programs), and click “Remove” by the entry “CIMM”. Follow the prompts to perform
the removal process.
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8 Initial Program Setup

When the CIMM application is opened for the first time the following window will alert you to set up a user with administrator privileges.
Click and the “Personnel” tab in the “Settings” window will open.
Click
to open the “Personnel Info” window and create new personnel.
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Fill in all pertinent information. Since this is the first account created, it must be set as an administrative account. Enter a “User Name” and a “Password”. This will enable the “Administrator” check box; check it now. You will be asked to confirm the password when you
click
lock you out of the system. If this happens, see the contact information in Section
After setting up an administrator account, the remaining settings should be configured to ensure full functionality of the CIMM software. These are:
1. Path Settings
2. Sections
3. Personnel in addition to the Administrator
4. Session Types
5. Locations
6. Recorders
7. Offences
Warning: Do not forget this user name and password. If you do, CIMM will
15.

8.1 Settings Window

All information that will be used on a regular basis within the main program and the selections from drop down list boxes, are entered here in the “Settings” window. The location and LAN addresses of all the DVRs in the system are also entered here.
Note: The difference between and is that the “Apply”
button will save the changes to the database without closing the “Settings” window. This will allow you to continue on to another section. Clicking the “OK” button will save the changes to the database and close the “Settings” window.
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8.1.1 General Settings Tab

Site Name
Show splash screen on
startup
Default Country,
State/Province
Include DV Player with
data exports
Automatically generate
WAV audio files when
Recording/Downloading
video
Enter a site name here. This can be anything from a store location to a precinct number.
Check/uncheck this box to show/hide the CIMM splash screen on program startup.
You can specify a default country and state/province to expedite data entry for personnel and case entities.
Check this box to include the DV Player with data exports. This will ensure that software is available to play back exported video footage.
Check this box to generate WAV audio files when recording or downloading video.
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8.1.2 Path Settings Tab

Audio (DSS) Source Path
DVD Temp Path
DV Player Path Specifies the location of the DV Player software.
Case Materials
Path
Here you can specify the path to your digital voice recorder. If one isn’t present, the setting can be left at default.
Specifies a location for the temporary storage of files while a DVD is being created. This location should be on a drive with at least 10GB of available storage.
Specifies the location to store case materials. This location should be on a drive with as much storage as possible. CIMM will create a new directory for each case under the Case Materials Path. The unique case number will generate the folder name.
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8.1.3 Sections Tab

If your organization is divided into departments or sections, you can assign users to specific sections. At least one section must be created and there is no limit on the amount of sections you can add.
Opens the “Section Info” window. Type in the name of your new section.
Opens the “Section Info” window for the selected section. Here you can change the name of this section.
Deletes the selected section.
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8.1.4 Personnel Tab

This is where you create a listing of your personnel. These are the people who administer the system, users who can add and edit data to the system, and users who just use the information provided by the system.
If a user would is to have log on privileges, it is important to assign a “User Name” and a “Password” for each user. This will allow them to log on to CIMM.
It is also important to assign a few power users administrator status. This allows them access to the “Settings” window and allows them access to all created cases and sessions, giving them full editing rights. The “Administrator” checkbox will become active as soon as you assign a “User Name” and “Password” to the user.
Individuals who do not have administrator rights can only edit cases and sessions to which they have ownership or are assigned to.
Opens the “Personal Info” window. This will create a new person and you can input any relevant information.
Opens the “Personal Info” window for the selected person. Here you can add/change any information you wish for this particular person.
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Deletes the selected person.
Note: You cannot delete personnel that have already been assigned to a case.

8.1.5 Session Types Tab

This is where you can enter the different types of sessions that may be needed.
Opens the “Session Info” window. Type in the name of your new session.
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Opens the “Session Info” window for the selected session. Here you can change the name of this session.
Deletes the selected session.

8.1.6 Locations Tab

These are all the places where you may be recording audio/visual material, taking notes, conducting interviews, or taking photographs.
Note: The recorders list in the “Location Info” window identifies which DVRs have
been assigned to that location. You cannot assign recorders from the “Location Info” window. No recorders will be shown until DVRs have been configured and assigned to locations from the “Recorders” tab.
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Opens the “Location Info” window. Type in the name of a new location. Once you have
finished typing in the name of the new location, click
Opens the “Location Info” window for the selected location. Here you can change the name of this location.
Deletes the selected location.
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8.1.7 Recorders Tab

This section contains all the information about location and addressing of all DVRs in the system. It is important to enter locations under the “Locations” tab before entering recorder information so that these locations will be available to choose from in the “Recorder Info” window.
Note: A sticker can be placed on each DVR with its IP Address for easy reference.
Opens the “Recorder Info” window. Enter a description and the correct IP address/port for the recorder in this particular location. The IP address will have been configured for your recorder during its initial setup. The default port is set to 20000.
Set a location for this camera. These selection items come from the “Locations” tab. If a new location is required, enter it under the “Locations” tab and then return and edit this particular recorder’s info.
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Opens the “Recorder Info” window for the selected recorder. Here you can add/change any information you wish for this particular recorder.
Deletes the selected recorder.
Synchronizes the clock on the DVR to the local computer’s time.
Opens the “Registration” window

8.1.8 Offences Tab

This provides an updatable list of commonly used offences.
Opens the “Offence Info” window. Type in the name of your new offence.
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Opens the “Offence Info” window for the selected offence. Here you can change the name of this offence.
Deletes the selected offence.
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9 Creating Cases and Sessions

When CIMM opens you will be prompted log on to the system. You can log in as a normal user that will give you all functionality, except for administratrative privileges. If you log on as a user with administrative privileges, you will get full control of all features, including adding new users, monitoring system usage, and the system settings section.
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9.1 Creating a Case

To create a case file, click window as displayed above.
All fields prefixed with an * (asterisk) are fields that require information before further processing can be completed.
1. Create a unique file number. If you create a duplicate file number you will be alerted and asked to use another number.
2. Select a section from the drop down list.
3. Select an offence from the drop down list or type a new one into the field. It will automatically add this offence to the normal list.
4. Click investigators.
5. Add any appropriate notes.
Note: The notes field is limited to 1000 characters.
, located on the top toolbar. This opens the “Case Info (New)”
to open the selection window where you can select any involved
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9.1.1 Select Investigators

The “Select Investigators” window allows you to select any involved investigators to your currently selected case. You can sort the individual columns by clicking on the column header. This will sort them in order, alternately ascending and then descending.
You can search for specific investigators by clicking search filters.
near the top right. This will drop down the
By entering search criteria and enabling the filter (clicking Investigators” window to only the people you wish to see.
Opens the “Personal Info” window so you can add another investigator. See Section
8.1.4 for more details.
Opens the “Personal Info” window so you can edit the personal information of the selected investigator. See Section 8.1.4 for more details.
Deletes the selected investigator.
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), you can limit the “Select
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Updates the “Select Investigator” window with the current search critera.
Alternates between showing only the selected investigators and all available investigators in the “Select Investigators” window.
Alternates between filtered and unfiltered views in the “Select Investigators” window.
To add an investigator, click on the check box next to the name. This allows you to select and deselect involved investigators.
Once all investigators have been added, click which will return you to the “Case Info” window.
At this point you can click window, or you can go on to create a session.
to save the case information and close the “Case Info”

9.1.2 Creating a Session

in the “Select Investigators” window,
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In “Case Info” window, click the
button to create a new session. This will open the “Session Details” window. All fields prefixed with an * (asterisk) are fields that require information before further processing can be completed.
1. Select the type of session.
2. Select the location of the interview; this is what selects the recording camera.
3. Enter any appropriate notes about this session.
4. Add any entities, investigators, or transcribers to this particular session.
Note: The notes field is limited to 1000 characters
Adding entities, investigators, or transcribers to the session is done in exactly the same way you previously added investigators to the case. See Section 9.1.1 for details.
Opens the “Entities” search window. This window behaves in exactly the same way as the “Select Investigators” window. Several of the columns are different as entities are for persons external to the local organization. Adding, editing, deleting, and filter options have the same functionality for entities as well.
Opens the “Investigators” search window. This window behaves in exactly the same way as the “Select Investigators” window, including the toolbar buttons.
Opens the “Transcribers” search window. This window behaves in exactly the same way as the “Select Investigators” window, including the toolbar buttons.
Selected entities, investigators, and transcribers will appear on the “Session Details” window. After personnel involved in the session have been selected, then you may begin to start adding media to the session.
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9.1.2.1 Adding a Live Recording
Clicking time for the recorded video.
Make appropriate changes if required, and then click
will open the “Confirm Date and Time” window. These are going to be the date and
.
Select the DVR you wish to record from in the list of DVRs. A preview of the DVR footage will display in the preview window. Buffering should take between 3 and 10 seconds.
Note: The preview footage will have a slight delay as the video is streamed from
the DVR and buffered in CIMM.
Enables and disables the audio for during the video preview. Turning off the preview audio does not affect the recording audio.
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Expands and contracts the size of the video preview. Clicking anywhere or pressing the “Esc” key will also close large screen preview.
Previously recorded footage for the current session is displayed in the “Recording Controls” list. This information includes the start and end time for the recorded footage. For a new session, this section will be blank.
To begin recording live footage, click
The window changes to recording mode, indicated by the flashing red dot in the lower left and the “Status: Recording” message in the status bar. The status bar also indicates the duration of recorded footage.
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.
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Click
when you wish to stop recording. It will take a moment to finish sending data to CIMM. During this time the red flashing recording symbol will be replaced by a green, flashing pause icon and the status bar will indicate “Status: Finalizing session”.
When this message changes back to “Status: Ready to Record”, click
to return to the
“Session Details” window.
You can add more than one video file per session. This is also true for audio files and other media as well.
All media files associated with the session are listed at the bottom of the window including the media filename, the type of file, the start time, and the end time. For media other than video, only the end time will be present.
You can return to this session at anytime and add more files should they become available.
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9.1.2.2 Downloading Previously Recorded Video
Click , and select “Video”. Selecting video will display the following screen:
Select the DVR to search, and then enter a “Start Time” and an “End Time” in which to search for
video footage and then click
A list of separate video taken during that time period will appear in the “Results” table. Select the footage of interest by clicking the entry in the “Results” table. A preview of the footage will appear at the right, which is streamed directly from the DVR.
The navigation slider can be dragged to seek to exactly the point in the selected video. The footage time is updated as the slider is dragged and a tool tip indicates the number of seconds from the start of the footage.
Seeks to the first frame of the footage.
When paused, step backwards one second. While playing, step backward 1/10th of footage.
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. The default search time is 1 hour.
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Play and pause the selected footage.
When paused, step forwards one second. When playing, step forward 1/10 footage.
th
of
Seeks to the last frame of the footage.
Enables and disables the audio for during the video playback. Turning off the preview audio does not affect the saved audio.
Expands and contracts the size of the video playback. Clicking anywhere or pressing the “Esc” key will also close large screen playback.
If only a portion of the video needs to be exported, start and end markers can be set to crop the footage to a sub range.
Places the starting marker for the sub range of footage you wish to download.
Places the ending marker for the sub range of footage you wish to download.
A blue line on the navigation slider indicates the currently selected sub range.
Removes both the starting and ending markers.
Crops the footage selected by the start and end markers. The navigation slider will reset to view only the cropped footage.
Note: Cropping footage in no way alters to the video stored on the DVR as it only
selects a sub range to be downloaded. To display all of the available footage, perform your search again.
Once you have the desired footage you wish to download, click
. The screen will
change to export mode and a progress bar will show you how far along the export is.
Once the export is complete, a “Download Completed” window will open. Any downloaded video will be marked with an asterisk in the “Results” table.
You can download more footage at this point or you can click
to return to the “Session Details” window. Your newly downloaded video footage will now be listed in the “Files” section.
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9.1.2.3 Downloading Previously Recorded Audio
Click , and select “Audio (DSS)”. Selecting audio will display the following screen:
Select the desired audio files you wish to download. You can select multiple files by holding down the “Ctrl” key while clicking on each file desired for download.
The file.
Once all of the files desired for download have been selected, click
You can download more audio files at this point or you can click “Session Details” window. Your newly downloaded audio recordings will now be listed in the “Files” section.
button will play the selected file to help you determine if you have the correct
.
to return to the
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9.1.2.4 Importing Other Files
You can attach any other digital files (such as photos, Microsoft Word® documents, spreadsheets, etc.) to the session by importing them.
Click
to open the “Import” window.
Select any type of file you wish to attach to the case and click the “Session Details” window. You can also hold down “CTRL” at the same time to select multiple files to import.
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. You will be returned to
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9.1.2.5 Viewing File Details
Select any type of file you wish to view details for and click . This will open the “File Details” window.
Here you can find the path to the file, the type of the file, and the notes that have been written regarding the file. You can also add and edit the notes for this selected file.
Clicking played back using the CIMM built-in playback programs, while other formats will use the associated Windows program for preview.
will start the associated viewer for the file type. Audio and video will be
9.1.2.6 Previewing Added Media Files
Highlight any file in the “Files” section and click . This will start the associated viewer for the file type. Audio and video will be played back using the CIMM built-in playback programs, while other formats will use the associated Windows program for preview.
9.1.2.7 Generating WAV Files from Video Files
Highlight any MP2 in the “Files” section and click . This will automatically generate and import WAV files from the selected MP2 video file into your current session.
9.1.2.8 Removing Media Files
To remove a file from the current session, highlight the file and click . Click “Yes” and you will be asked to confirm again by typing in the word “confirm” into the prompt window. This only deletes the file from the session and does not remove the original file on the DVR, audio recorder, or digital file on the hard drive.
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10 Searching

10.1 Searching Cases

Click , then “Cases” to open the “Search Cases” window.
You can enter in any known case information if you wish to narrow your search results. The default search will list all the created cases.
Clicking
Selecting the case and clicking section, will open the “Case Info” window for that selected case. You can add or change any information as needed as well as viewing session information for the selected case. Please see Section 9.1 for specific details on case information and Section 9.1.2 for specific details on session information.
will open list of cases meeting the search criteria.
, or double clicking the case in the lower results
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10.2 Searching Sessions

Click , then “Sessions” to open the “Search Sessions” window.
You can enter in any known session information if you wish to narrow your search results. The default search will list all the created sessions.
Clicking
will open list of sessions meeting the search criteria.
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Search results will appear in the “Session Search Results” window.
Selecting the session and clicking “Session Info” window for that selected session. You can add or change any information as needed. Please see Section 9.1.2 for specific details on session information.
Selecting the case and clicking session. Please see Section 9.1 for specific details on case information.
, or double clicking the session, will open the
, will open the “Case Info” window for that selected
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11 Disclosure / Export

There are two methods to export data from CIMM. You can disclose files that will export all files associated with a particular case or you can export specific files from a specific session.

11.1 Exporting Case Media

Select the case you wish to disclose by using the search function; see Section 10.1 for details.
After opening the “Case Info” window, click

11.1.1 Disclosure Export to DVD

to open the “Disclosure Export” window.
DVD Video /
Data
Edit DVD Captions
DVD Drive
Pad DVD to
1GB
Toggles between recording the video files as a playable DVD Video disc or as a basic data DVD disc that will only be playable on PCs.
The DVD Video disc can be played on most commercial DVD players. Place the DVD in the DVD player and push play. A menu screen will appear letting you select which video clip to view.
Allows changes to text information that is watermarked onto the created DVD. Information such as location, date/time stamps, site name, and custom text can be added and placed on various portions of the video screen.
Selects the device that will write the DVD. By default, it will select the first writable media device. The option “Image Recorder” will create an ISO image file instead of creating the DVD. A window will prompt after creating the image asking where to save the file.
This will ensure that the DVD video will be at least 1GB in file size, if the recorded footage is less. This is for compatibility issues in older DVD players.
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11.1.2 Disclosure Export to Data Drive

Destination
Click using the standard windows explorer layout.
Click was successful.
to select a location to save the exported case files. You can browse to the location
The location where the export files will be saved. Files will be saved in their native file types.
to begin the export process. A window will open informing you if the export
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11.2 Exporting Session Media

Select the session you wish to export media by using the search function; see Section 10.1 for details.
After opening the “Session Info” window, click window.
to open the “Select Export Files”
All media associated with the particular session are shown.
You must select media files individually and click Export” section. Once all files required for the export have been added to the “Files to Export”
section, there is one last chance to verify the correct files by using
To remove files from the “Files to Export” section click them from being exported and does not affect the files themselves.
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to move then into the “Files to
.
. Removed files only removes
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Type a reason into the “Reason For Export” field. This is a mandatory field.
Click
This window is the same as the “Disclosure Export” window. Please see Section 11.2.1 for more information on the exporting methods and information.
and the “Export” window will open.

11.3 Authenticating Exported Footage

Utilizing the installed application DV Player, you are able to verify the authenticity of any exported video files. This authentication is done by performing a special verification of each frame of video footage to ensure there has been no digital manipulation of the file.
After recording or downloading video footage to a session, you can view the file in DV Player. By
clicking the opened video footage. Once it is complete, a window will open stating the footage has been successfully authenticated.
If the video file has been tampered with or is missing frames, an error message is displayed with the problem frame number.
button in the lower right corner of the window, you will begin authenticating the
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11.4 DVD Label

You can label the DVD for later reference. The following template is an example of what information may be included on the label. This sample template is included with the CIMM software.
It can be found in Start Menu -> Programs -> Sanyo -> Disk Label Template
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11.5 Export History

Click to open the “Export History” window.
All the exports associated with a particular session are displayed listing the date and the name of the exporter.
Selecting a particular export and clicking including the specific files and reason for the export.
will display details about the export
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12 Security

To use CIMM you must login using a user name and password. The administrators of the system control this process. The administrator also has control of assigning administrator privileges to other users.
Non-administrator users are allowed to view information contained in case files but are not allowed to make changes to case files unless they are specifically listed as an owner of the case. This means they must be listed as one of the investigators.
CIMM also tracks access activities. This feature is only available to administrators.
Items that are tracked include:
1. Login/Logout
2. Opening new case
3. Editing case information
4. Export/Import

12.1 System Activity Monitoring

To view the “System Activity Monitor” window, you must be logged in with administrator privileges.
To view the access and activity logs click Monitor” window will track the last 10,000 changes.
Column headings are storable in ascending/descending order by clicking on the title.
and select “System Activity”. The “System Activity
Click format and may be viewed with a simple text file viewer like notepad.
to save a copy of the data to a location of your choice. The saved file is in text
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12.2 Export Activity Monitoring

To view the “Export Activity Monitor” window, you must be logged in with administrator privileges.
To view the access and activity logs click window will track the last 10,000 changes.
Column headings are storable in ascending/descending order by clicking on the title.
and select “Exports”. The “Export Activity Monitor”
Click format and may be viewed with a simple text file viewer like notepad.
to save a copy of the data to a location of your choice. The saved file is in text
Opens the “Case Info” window for the selected export item.
Opens the “Session Details” window for the selected export item.
Opens the “Export Details” window for the selected export item. See Section
11.4 for more details
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13 Registration

To register CIMM:
• Start | Programs | Sanyo | Register CIMM
• “Settings” toolbar button → “Recorder” tab → Select any DVR and press “Edit” → Select
“Register”
Write down the serial number from the “Unregistered Sanyo DSR Units” drop down list.
Send the serial number, your name, company name, and contact information to SANYO Fisher Company. SANYO Fisher Company will contact you with a registration key.
Once you have received a registration key:
1. Select the serial number of the Sanyo DSR unit you are registering from the “Unregistered Sanyo DSR Units” drop down list
2. Enter the registration key
3. Click “Register”
4. Click “OK” to the confirmation box
5. Repeat steps 1 – 4 for each SANYO DSR you wish to register.
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14 How to Record an Interview

A
Note: The preferred method of recording an interview is by creating or adding to a session. See
Section
9.1.2 for details.
1. Press REC/STOP button on the DVR
SANYO
POWER
TIMER
FULL
LAN
(LINK ACT>)
SEARCH
MENU RESET
MENU
REVIEW
EXIT/OSDCUE
DIGITAL VIDEO RECORDER DSR –M810
LARM
PLAY/
STOP
STILL
USB
REC/STOP
LOCK REM OTE
REC/STOP
button and light
2. Conduct interview
3. Press & hold REC/STOP button on the DVR recorder for 5 seconds until the light turns off
4. Retrieve video through CIMM
a. Create or open a case b. Add a session c. Download video file (Section 9.1.2.2)
For more information on these operations, please consult Section 9.
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15 Troubleshooting

15.1 Hardware Issues
DVR does not record
• Is the DVR on?
• Does the record light on the DVR light when the record button on the DVR is pressed?
• Is the appropriate camera attached to the “Video In” input on the back of the DVR?
DVR is beeping
• There is no video source attached to the “Video In” input on the back of the DVR.
• If a cable is attached to the “Video Input” and the DVR is still beeping, the video feed is
inactive.
• Is the other end of the video cable attached to something? Check for a defective cable
or an un-powered or defective camera.
DVR network light is not illuminated
• Is there a network cable plugged into the network jack on the back of the DVR?
• If there is a network cable plugged into the DVR then check for a defective network
cable.
• Is the other end of the network cable plugged into a computer or router?
DVR does not show in CIMM software
• Is the DVR connected to the network?
• Has the network connection been broken, either on the computer side or the DVR side?
• Has the DVR been configured properly?
• Has the DVR had an IP address assigned to it?
DVR does not respond
• If the DVR does not respond to direct front panel input or network requests, first try to
restart the DVR. Remove power for 20 seconds the power on. Wait for DVR to go through its self-diagnostic routine. If there are any error messages, write these down and call tech support. Phone numbers at the end of this guide.
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15.2 Software Issues
Cannot log into CIMM software
• Have you forgotten your login name and password? Get an administrator to assign a
new password.
Cannot login with administrator privileges
• All users with administrator privileges may have been deleted from the personnel
section of CIMM “Settings”. If this is the case, please call support. Phone numbers are at the end of this guide.
Cannot communicate with DVR
• Has the DVR been configured with its own IP address?
• Has the IP address been correctly entered into “Recorders” section in CIMM “Settings”?
• Has more than 29 days gone by since the recorder was purchased and it is still not
registered? Please call support. Phone numbers are at the end of this guide.
DVD player won’t play DVD burned with CIMM
• Not all DVD players will play all types of DVD media. The same is true for DVD media.
Not all media will play in all players. Please refer the list of recommended media/player combinations in the Export section of this guide.
• Is the DVD on the recommended media list? If it is try burning another DVD. If it is
not on the recommended media list, please obtain one of the media types on the list. When trying media not on the list please run a trial export to test media/player compatibility before using.
Cannot download video data from DVR
• Has the DVR been properly configured with an IP address and has this IP address been
correctly entered into the “Recorders” section of CIMM “Settings”?
Cannot download audio data from digital voice recorder
• Is the recorder properly inserted into its cradle?
• Is the cradle plugged into the computer via its USB cable?
• Has the device been installed on the computer where you are trying to use it?
• Has Olympus DSS Player Release 4.x/3.x or DSS Player 2002 software been installed?
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16 Glossary

CIMM
Case Information Media Management.
Click
An instance of pressing down and releasing a button on a pointing device, such as a mouse.
CODEC
Coder/decoder. An electronic device used to convert digital signals to and from analog form. Also a software routine used to convert one file format to another and back again.
Database
A collection of data arranged for ease and speed of search and retrieval.
Directory
A listing of the files contained in a storage device, such as a hard drive.
Double Click
Two Clicks in rapid succession; see definition under “Click”.
DSS
Digital Speech Standard (International Voice Association standard): The format used by some digital voice recorders (Olympus) to compress audio data for storage on digital media.
DVD
Digital Video Disk or Digital Versatile Disk: A high-density compact disk for storing large amounts of data, especially high-resolution audio-visual material.
DVR
Digital Video Recorder: The digital equivalent of a VCR. Digital video recorders contain no physical tape but record video on a hard drive.
DVR (2)
Digital Voice Recorder: The digital equivalent of a tape recorder. Digital voice recorders do not use physical tape but record on a memory card.
File
A collection of related data or program records stored as a unit with a single name.
Hard Drive
Computer hardware that spins magnetic media used for writable storage of computer data.
IP Address
Internet Protocol Address: The 32-bit host address defined by the Internet Protocol in STD 5, RFC 791. It is usually represented in dotted decimal notation. An IP address looks like
192.168.1.2. All devices connected to the Internet must have an IP Address.
ISO Image
An ISO image (.iso) is an informal term for a disk image for a ISO 9660 file system. More loosely, it refers to any optical CD file image. As is typical for disk images, in addition to
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the data files that are contained in the ISO image, it also contains all the filesystem metadata (boot code, structures, and attributes). All of this information is contained in a single file.
LAN
Local Area Network: A system that links together electronic office equipment, such as computers, and forms a network within an office or building.
MJPEG
Motion Joint Photographic Experts Group. A proprietary method of storing video in digital format in compressed format.
MSDE
Microsoft SQL Desktop Engine: A program used to create and manage an SQL Database.
Network
A system of computers and digital systems interconnected in order to share information.
Path
A fully specified name of a computer file, including the position of the file within the file system's directory structure. A typical path name might look like: C:\Program Files\«SoftwareName»\VRM\VRM.exe
PDF
Portable Document Format: The native file format for Adobe Systems' Acrobat. PDF is the file format for representing documents in a manner that is independent of the original application software, hardware, and operating system used to create those documents. A PDF file can describe documents containing any combination of text, graphics, and images in a device-independent and resolution independent format. These documents can be one page or thousands of pages, very simple or extremely complex with a rich use of fonts, graphics, colour, and images. To download the free PDF reader go to
http://www.adobe.com/.
Resolution
The fineness of detail that can be distinguished in an image. For a monitor this number is usually expressed in terms of pixels. For example, 1024x768 is the number of horizontal pixels x the number of vertical pixels. For video cameras this is expressed as TVL, (TV lines). The number of horizontal scan lines.
SQL
Structured Query Language: An industry-standard language for creating, updating and, querying relational database management systems.
WAN
Wide Area Network: A communications network that uses such devices as telephone lines, satellite dishes, or radio waves to span a larger geographic area than can be covered by a LAN.
WAV
WAV file format is a file format for storing digital audio (waveform) data. It supports a variety of bit resolutions, sample rates, and channels of audio. This format is very popular upon PC platforms and is widely used in professional programs that process digital audio waveforms.
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17 Contact Information

SANYO Fisher Company
Customer Support – 1-888-893-7403 Tech Support – 1-888-66-SANYO
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