Thank you for purchasing a Sanyo Color Television. You
made an excellent choice for Performance, Reliability, and
Value. The TV is designed with easy on-screen set-up
instructions and operating features. To meet the growing
needs of our customers, this television has a “V-Chip” for
parental controlled viewing. “Read this manual before
assembling (or using) this product.” Need assistance?
Visit our web site at www.sanyoctv.com or call
toll free 1-800-877-5032.
Importado Por :
Comercializadora México
Americana, S. DE R.L. DE C.V.
Nextengo Nº 78
Col. Santa Cruz Acayucan
Del. Azcapotzalco, México D.F. C.P.
02770, RFC CMA 9109119LO
Telefono: (5) 328-3500
Printed in U.S.A. SMC, May 2001 / Imprimé aux É.-U. SMC, mai 2001/
Impreso en U.S.A. SMC, Mayo 2001
o
Part No. / N
Service Code /Code de service / Código de Servicio : 610 292 9164
de pièce / No. de Parte : 1AA6P1P2791A–
CAUTION
NEC
- NATIONAL ELECTRICAL CODE
ANTENNA
LEAD IN
WIRE
GROUNDING CONDUCTORS
(NEC SECTION 810-21)
GROUND CLAMPS
ANTENNA
DISCHARGE UNIT
(NEC SECTION 810-20)
GROUND
CLAMP
ELECTRIC
SERVICE
EQUIPMENT
POWER SERVICE GROUNDING
ELECTRODE SYSTEM
(NEC ART 250, PART H)
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING
A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THIS UNIT.
THIS SYMBOL INDICATES THAT THERE ARE IMPORTANT OPERATING
AND MAINTENANCE INSTRUCTIONS IN THE LITERATURE ACCOMPANYING THIS UNIT.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
IMPORTANT SAFETY INSTRUCTIONS
CAUTION: PLEASE ADHERE TO ALL WARNINGS ON THE PRODUCT AND IN THE OPERATING INSTRUCTIONS. BEFORE
OPERATING THE PRODUCT, PLEASE READ ALL OF THE SAFETY AND OPERATING INSTRUCTIONS. RETAIN THIS
LITERATURE FOR REFERENCE. Follow all instructions...
Positioning the appliance
1. Do not place your appliance on an unstable cart, stand, shelf or table.
Serious injury to an individual, and damage to the appliance, may result
if it should fall. Your salesperson can recommend approved carts and
stands or shelf and wall mounting instructions. An appliance and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may
cause the appliance and cart combination to overturn.
2. Slots and openings in the cabinet and in the back or bottom are
provided for ventilation. To ensure reliable operation of the appliance and
to protect it from overheating, these openings must not be blocked or
covered. The openings should never be covered with a cloth or other
material, and the bottom openings should not be blocked by placing the
unit on a bed, sofa, rug, or other similar surface. This appliance should
never be placed near or over a radiator or heat register. This appliance
should not be placed in a built-in installation such as a bookcase unless
proper ventilation is provided.
3. Do not expose the appliance to rain or use near water . . . for example,
near a bathtub, swimming pool, kitchen sink, in a wet basement, etc.
Hooking Up Outdoor Antenna
LIGHTNING PROTECTION FOR YOUR ANTENNA AND SET AS PER
NATIONAL ELECTRICAL CODE INSTRUCTIONS.
EXAMPLE OF ANTENNA GROUNDING ACCORDING TO NATIONAL
ELECTRICAL CODE, ANSI/NFPA 70
“Note to CATV system installer:
This reminder is provided to call the CATV system installer’s attention to Article 820-40
of the NEC that provides guidelines for proper grounding and, in particular, specifies that
the cable ground shall be connected to the grounding system of the building, as close to
the point of cable entry as practical.”
4. If an outside antenna is connected to the receiver, be sure the antenna
system is grounded so as to provide some protection against voltage
surges and built up static charges. Article 810 of the National Electrical
Code, ANSI/NFPA 70, provides information with respect to proper
grounding of the mast and supporting structure, grounding of the lead in
wire to an antenna discharge unit, size of grounding conductors,
location of antenna discharge unit, connection to grounding electrodes,
and requirements for the grounding electrode.
An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can
fall into such power lines or circuits. When installing an outside antenna
system extreme care should be taken to keep from touching such power
lines or circuits as contact with them might be fatal.
2
Plug in the power cord
5. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your product dealer or local power
company. This product is equipped with a polarized alternating current
line plug (a plug having one blade wider than the other). This plug will fit
into the power outlet only one way. This is a safety feature. If you are
unable to insert the plug fully into the outlet, try reversing the plug. If the
plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of this polarized plug. Do not
overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock.
6. Power-supply cords should be routed so that they are not likely to be
walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point
where they exit from the product.
Cleaning
7. Before cleaning, unplug the unit from the wall outlet. Do not apply liquid cleaners or aerosol cleaners directly to the unit. Use a damp cloth for cleaning.
Service & Repair
8. Unplug the appliance from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. If the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the appliance.
C. If the appliance has been exposed to rain or water.
D. If the appliance has been dropped or the cabinet has been damaged.
E. If the appliance exhibits a distinct change in performance.
F. If the appliance does not operate normally by following the operating
instructions, adjust only those controls that are covered in the operating instructions. Improper adjustment of other controls may result
in damage and will often require extensive work by a qualified technician to restore the appliance to normal operation.
9. Upon completion of any service or repair, request the service technician’s assurance that only Factory Authorized Replacement Parts that
have the same characteristics as the original parts were used, and that
routine safety checks have been performed to determine that the appliance is in safe operating condition. Unauthorized substitutions may
result in fire, electrical shock, or other hazards.
10. Never add accessories that have not been specifically designed for use
with this appliance as they may cause hazards.
11. For added protection during a lightning storm, or when the set is left
unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna. This will prevent damage to the set
due to lightning or power line surges.
12. Never push objects of any kind into this product through openings as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
First
Please connect
cable system or
an antenna to the
terminal on the back
Then press
the MENU key
A
MENU
❺
P
O
WER
R
MENU
E
S
E
T
R
E
CH
V
C
O
A
LL
L
V
O
L
MU
T
E
DISPLAY
1
2
4
3
5
7
6
C
A
PT
89
I
ON
V-G
SL
U
0
IDE
EE
P
S
CHANNEL
VOLUME
POWER
MENU
MENU
Please wait
TV is searching
for your channels
MENU
❸
❹
CHANNEL
VOLUME
MENU
MENU
(Switch on Power.)
POWER
QuickTips
■
Do not position the
TV in a confined
area. Allow normal
air circulation for
electronic parts.
■
Front panel keys
work like the remote
control keys.
■
The TV will automatically select the
correct Antenna
mode for the type of
signal you connect.
Need help?
Visit our website at
www.sanyoctv.com
or
Call 1-800-877-5032
3
QuickTips
BASIC HOOKUP METHODS
■
The TV will automatically select the correct
Antenna mode for the
type of signal you
connect.
■
TV will switch off
automatically after 15
minutes if there is no
signal reception (cable
out or station not
broadcasting).
Need help?
Visit our website at
www.sanyoctv.com
or
Call 1-800-877-5032
CATV FRANCHISE NOTE: Cable
companies, like public utilities, are
franchised by local government
authorities. To receive cable programs, even with equipment
which is capable of receiving cable
channels, the consumer must
subscribe to the cable company’s
service.
Use one of these methods to connect a signal to your TV. Select 1a—if you have cable
service and a VCR, 1b—if you have a cable box and a VCR, 1c—if you have an outdoor or
indoor antenna and a VCR, or 1d—if you have a satellite dish and a VCR. Connect your
cable or antenna directly to the TV if you don’t have any optional accessories.
a
Cable with VCR and TV
➊
b
Cable with Cable Box, VCR, and TV
➊
IN
FROM ANT.
OUT
OUT TO TV.
VCR
CABLE BOX
❷
IN OUT
c
Outdoor or Indoor Antenna with VCR and TV
➊
+
+
IN
OUT
VCR
FROM ANT.
OUT TO TV.
VCR
IN
FROM ANT.
OUT
OUT TO TV.
❷
❸
❷
TV BACK
UHF/VHF/CATV
75Ω
TV BACK
UHF/VHF/CATV
75Ω
TV BACK
UHF/VHF/CATV
75Ω
d
Satellite Dish with Receiver, VCR, and TV
➊
VCR
RECEIVER
IN
CH3
CH4
75 OHM Terminal
Use the 75 ohm terminal to
connect a VCR, cable, cable
box, outdoor/indoor antenna
or satellite receiver directly to
the TV.
CATV IN
OUT TO TV
S-VIDEO
UHF/VHF/CATV
R--LAUDIOVIDEO
R--LAUDIOVIDEO
IN FROM
SAT.
❷
75Ω
+
TV BACK
OUT
OUT TO TV.
FROM ANT.
❸
4
REMOTE CONTROL
+
INSTALLING BAT TERIES (2 AAA not included)
1. Remove the battery cover by pressing the tab and tilting the
cover upward. Insert batteries. Make sure you match/
signs on the batteries with marks inside the remote control.
2. Replace battery cover. The remote control is ready!
Notes:
– Do not mix old batteries with new ones or mix different types of
batteries together.
– Remove the batteries if the remote control will not be
used for a month or more. Weak batteries may leak and
cause damage. (Normal battery life is roughly six
months.)
REMOTE CONTROL KEY FUNCTIONS
Point towards TV
➧
POWER
CH
RESET
RECALL
VOL
DISPLAY
3
2
3
2
6
5
6
5
SLEEP
0
0
➀
MENU
➁
VOL
➂
MUTE
➃
1
1
4
➄
➅
4
789
789
CAPTION
V-GUIDE
➆
Power Key
➀
Press to turn TV on or off.
Menu Key
➁
Use this key with the/and
/keys to navigate and adjust
features of the on-screen menu system
(see pages 6 and 7).
➇
➈
➉
11
Channel (CH /) and
➂
Volume (VOL/) Keys
Press to scan through the channels in
memory or to adjust the volume.
Mute Key
➃
Press once to minimize the volume. Press
again to restore.
Number Keys
➄
Two keys must be pressed to select a
channel. Example: Press 0 then 6 to select
channel 6. For cable channels 100 through
125, press and hold the 1 key until C1– –
appears. Then press the other two numbers.
Caption Key (See page 10.)
➅
V-Guide Key (See pages 7~9.)
➆
Reset Key
➇
Press this key twice to restore factory settings. The TV will automatically start
Channel Search and clear all customized
settings. (See page 9.)
Recall Key
➈
Select a channel then select another using the
number keys. Press Recall to switch
between the channels.
Display Key
➉
Press once to display the Channel number.
Press twice to display the channel number
continuously. Press again to remove the
display.
11
Sleep Key
Use this key with the “0” key to set the
Sleep Timer (see page 9).
IMPORTANT NOTE: Spent or discharged batteries must be recycled or
disposed of properly in compliance
with all applicable laws. For detailed
information, contact your local County
Solid Waste Authority.
QuickTips
■
Point the remote
control toward the TV.
Objects between the
remote control and the
TV may cause misoperation of remote
control function.
■
Front panel keys work
like remote control
keys.
■
Be sure batteries are
installed correctly.
■
This remote control
has glow-in-the-dark
Power, Channel and
Volume keys.
■
Cannot select channel
with number keys.
Press “0” in front of
numbers 1 ~ 9.
Example: Channel 05.
■
The “C” in front of
the number on your
screen indicates a
cable channel.
■
Adjusting the volume
level: Right flashing
arrow indicates
volume is increasing
and left flashing
arrow indicates
volume is decreasing.
■
Channel number
will not display
continuously when
captioning is on.
■
Using V-Guide
TV Parental Guidelines settings can be
changed only by using
the Remote Control.
(See pages 8 and 9.)
Need help?
Visit our website at
www.sanyoctv.com
or
Call 1-800-877-5032
5
QuickTips
TV ADJUSTMENT AND SETUP
■
Always follow onscreen instructions.
■
The menu will display
on the screen for
approximately 20
seconds. Press
MENU
again to redisplay.
■
All TV adjustments are
controlled through the
menu.
■
Press the RESET key
twice to clear all settings. The TV will
automatically start
Channel Search and
clear all customized
settings.
■
Use the CHANNEL
/key and the
VOLUME/keys
to navigate through
the menus and to make
selections from the
menus.
■
Channels deleted from
scan memory can be
selected with the
Number keys.
■
The channel number
area must
be highlighted before pressing
thekey to add or
delete a channel.
Need help?
Visit our website at
www.sanyoctv.com
or
Call 1-800-877-5032
The on-screen menu provides the viewer with easy access to adjustments and settings. Just
use the keys on the remote control and follow the instructions.
HOW TO MAKE ADJUSTMENTS
1. Press MENU key.
2. Use the /keys to highlight
the desired feature.
3. Use the /keys to choose desired
option (
➧
indicates selected item).
Items with submenus requires additional steps.
ADJUSTING PICTURE
For automatic picture adjustment:
▲▼ keys– + keys
Picture
Antenna
CH. Search
CH. Scan Memory C 34Added
Menu Language
Press MENU key to exit
▲▼ keys– ++++ keys
PPPPiiiiccccttttuuuurrrree
➧
AutoManual
➧
CableVHF/UHF
➧
NO Start
➧
➧
ee
Espanol
English Francais
ooManual
AAAAuuuuttttoo
Choose Audio from the Picture options.
To manually adjust the picture:
▲▼ keys– ++++ keys
eeAuto
PPPPiiiiccccttttuuuurrrree
➧
MMMMaaaannnnuuuuaaaall
ll
1. Choose Manual from the Picture options.
2. Press the MENU key to open the picture
settings submenu.
3. Use the/key to highlight the picture
setting you want to change.
4. Use the /keys to adjust settings.
▲▼ keys – + keys
Color
tt
TTTTiiiinnnntt
Contrast
Brightness
Sharpness
Press MENU key to exit
RESETTING THE ANTENNA/CABLE MODE AND CHANNEL SEARCH
MENU
MUT
E
SL
EE
P
V-GUIDE
DI
SPL
AY
C
APTION
REC
ALL
RE
S
ET
CH
POWER
VOL
VOL
1
2
3
4
5
6
7
8
9
0
V
v
Resetting the Antenna/Cable Mode or CH. (Channel) Search is required only if additional
channels become available, such as, moving to another city or having a cable service installed.
1. Choose Start from the Ch. Search menu
options.
SELECTING THE DISPLAY LANGUAGE
CH. Search NO
CH. Scan Memory
Menu Language
Press MENU key to exit
➧
SSSSttttaaaarrrrtttt
1. Choose English, Francais, or Espanol
from the Menu Language options.
2. Press the MENU key to exit.
MMMMeeeennnnuuuu LLLLaaaannnngggguuuuaaaaggggee
ee
Press MENU key to exit
➧
EEEEnnnngggglllliiiisssshh
Espanol
hh Francais
V-GUIDE INFORMATION
NOTE: THIS FEATURE IS DESIGNED TO COMPLY WITH THE UNITED STATES
OF AMERICA’S FCC V-CHIP REGULATIONS. THEREFORE, IT MAY NOT
FUNCTION WITH BROADCASTS THAT ORIGINATE IN OTHER
COUNTRIES.
With the introduction of “V-Chip” technology, it is now possible for Sanyo
televisions to interpret MPAA and TV Parental Guidelines rating codes. When
these codes are detected, the TV will automatically display or block the program,
depending upon choices you make when setting up the V-Guide system.
ABOUT MPAA AND TV PARENTAL GUIDELINES
MPAA and TV Parental Guidelines are rating systems that provide advance cautionary
information to parents about the content of movie and television programming.
MPAA is a voluntary rating system used by the movie industry. TV Parental Guidelines are
modeled after the MPAA ratings and were designed to be simple to use, easy to understand,
and easy to find.
TV Parental Guidelines contain both age-based and content-based information. This gives
parents discretionary ways of choosing appropriate material for their children to view.
Content ratings are represented by the initials D (Suggestive Dialog), L (Adult Language), S (Sexual Situations),
V (Violence), and FV (Fantasy Violence). When programming contains any or all of these conditions, these letters
become part of the icon that is displayed on the TV screen.
A rating icon will generally appear in the upper left hand corner of the TV screen for about fifteen seconds at the
beginning of a program and should be repeated at the beginning of the second hour of a long program. It may also appear
when returning from commercials. There may be other instances when these icons will be displayed as well. Parents are
encouraged to become familiar with these icons and their meanings.
QuickTips
■
Use the CHANNEL
/key and the
VOLUME/keys
to navigate through
the menus and to
make selections from
the menus.
■
V-Guide feature is
accessible only from
the remote control.
■
The TV guidelines
rating icon will
generally appear in
the upper left hand
corner of your TV
screen.
■
The V-Guide display
remains on screen for
approximately 20
seconds. If it
disappears, press
the
V-GUIDE key.
Need help?
Visit our website at
www.sanyoctv.com
or
Call 1-800-877-5032
WHERE CAN I FIND ADVANCE NOTICE OF PROGRAM RATING
Publishers of programming guides have been asked to include these ratings along with other
information they publish. You can expect to find this information in newspapers, magazines,
and on-screen listings and guides.
TYPES OF PROGRAMS TO RECEIVE RATING
The TV Parental Guidelines will apply to various types of TV programming, including: specials,
mini-series, and movies. Sports and news shows do not currently carry guidelines.
C 34
Rating: TVPG-V
7
QuickTips
■
The TV will automatically block (B) ratings
above or unblock (U)
ratings below selection. For example, if
you block rating R,
NC17 and X will be
blocked as well.
■
Blocking TVY7
does not
ratings.
■
You can block a
content rating such
as TVPG-V and
still be able to watch
TVPG programs with
ratings of S-L-D
provided TVPG is
unblocked (U).
■
To view Blocked (B)
programs, set
V-GUIDE to OFF, or
press the RESET key
twice to clear all
Blocked (B) ratings
and customized
settings.
■
When in the V-Guide
menu system, the
you to navigate
between the ratings
and the options menu.
www.sanyoctv.com
block higher
/keys allows
Need help?
Visit our website at
or
Call 1-800-877-5032
V-GUIDE OPERATION
Use this feature to supervise television viewing for young children. This television can be setup
to automatically block programs with content you deem as inappropriate for your children to
view, including: suggestive dialog, adult language, sexual situations, violence, and fantasy
violence.
The ability of the television to block the reception of specific programming content
depends upon several conditions: 1) The program must be rated, 2) Networks must broadcast the rating code data, 3) Cable companies must transmit the rating code signal, and
4) The TV must be properly setup to decode the signal.
The TV guidelines rating icon will generally appear at the upper left hand corner of your
12. Press the key. Then use the /key to highlight a rating.
13. Press the MENU key to Block (B) or Unblock (U) selected rating.
(➡ Arrow indicates selection.)
14. Press the V-GUIDE key to exit; or press the key to return to the
Content Options menu.
15. Repeat steps 11 through 13 to Block (B) or Unblock (U)
additional content ratings, if desired.
D-Suggestive Dialog
L-Adult Language
S-Sexual Situations
V-Violence
FV-Fantasy Violence
Press MENU key to BLOCK
Use ▲▼, – + keys to select
Press V-GUIDE key to exit
➡TTVV1144BB
TVPG B
TURNING OFF THE V-GUIDE
Note: Networks and local stations may or may
1. Press the V-GUIDE key.
2. Use the /keys to select OFF.
SETTING THE SLEEP TIMER
The Sleep Timer will switch off the TV automatically.
1. Press the SLEEP key.
2. Use the 0 key to select the desired time (from 30
minutes up to 3 hours).
Note: The Sleep Timer cancels when
the TV is turned off or if a power failure occurs.
❷
POWER
MENU
CH
VOL
MUTE
2
1
2
1
4
5
4
5
789
789
CAPTION
0
0
❶
RESET
RECALL
VOL
DISPLAY
3
3
6
6
SLEEP
RESETTING THE TV
Press the RESET key to automatically reset the television to factory settings.
These features will automatically reset:
Picture Adjustment: Color, Tint, Contrast, Brightness, and Sharpness
•
Channel Memory
•
Caption to OFF
•
V-Guide to OFF
•
Language to English
•
Sleep Timer (if previously set)
•
If desired, personal settings can be made again using the menu options.
not include the content ratings portion of
the TV Parental Guidelines.
Sleep : Clear
Sleep : 3:00
Sleep : 2:30
Sleep : 2:00
Sleep : 1:30
Sleep : 1:00
➧
Sleep : 0:30
Use 0 key
Press RESET key
again to return
factory preset and
begin channel search
9
QuickTips
■
If Caption Text mode
is selected and no
captioned text is
broadcasted, a black
box may appear and
remain on the TV
screen.
To remove this black
box, set captioning to
any mode other than
Text1 or Text2 or
press the
cancel captioning and
customized
settings.
■
When captioning
is turned on, the
channel display will
not stay on the screen.
For these displays to
stay on the screen you
must set Captioning
to OFF.
www.sanyoctv.com
RESET key to
Need help?
Visit our website at
or
Call 1-800-877-5032
CLOSED-CAPTIONING
Captioning is textual information transmitted along with the picture and sound so it can be
displayed on the TV screen. Because different types of captions can be transmitted with
the TV signal, separate captioning modes are provided. The captioning modes recognized
by this model are: Caption1, Caption2, Text1, and Text2. Local broadcasters decide which
captions signals to transmit. They may not choose to provide captions or may provide
captions in one or all of the available modes.
Caption1: This is the main mode used for program captioning (words match the program you are watching). Almost all
broadcasters will use Caption1 to transmit program captions.
These captions are generally one or two lines.
Caption2: This is an alternative mode for program
captioning. Caption2 may be used by the broadcaster to
provide captions in another language, such as, Spanish or
French.
Text1: This mode is used to display large amounts of text.
This text will appear within a black box that may be nearly
as large as the TV screen. Text displayed in this manner does
not generally relate to the program. These captions may be
used by broadcasters to provide weather reports, community
bulletins, stock quotes, etc.
Text2: This is an alternative mode used to display large
amounts of text. The same types of information displayed in
Text1 can be displayed in Text2.
Quikcap: Quikcap allows captions to toggle on and off with the Mute function. For
example, the phone rings; you press the MUTE key on the remote control to block the TV
sound; the captions display automatically. When you finish your conversation and press the
MUTE key again to restore the sound, the captions will disappear.
Quikcap displays program captions in the Caption1 mode.
SETTING CAPTIONS
1. Press the CAPTION key on the remote control.
2. Use the 0 key to select OFF, Caption1, Caption2, Text1, Text2, or Quikcap.
TWO OUTS AND TWO STRIKES
Caption1/2
TONIGHT: BECOMING MOSTLY
CLOUDY WITH A 40 PERCENT
CHANCE OF RAIN. COLD WITH
A LOW IN THE UPPER 30's WEST
WIND AROUND 20 MPH, SHIFTING TO NORTHWEST AROUND
MIDNIGHT. FRIDAY: MOSTLY
CLOUDY AND COLDER WITH
A 50 PERCENT CHANCE OF
RAIN. HIGH IN THE MID 50's.
Text1/2
CARE AND CLEANING
The surface of the cabinet can be damaged if not properly maintained. Many common household aerosol sprays,
cleaning agents, solvents and polishes will cause permanent damage to the fine surface.
1. Unplug the power cord before cleaning the television.
2. Use a damp cloth for cleaning.
Note: Never spray liquids on the screen because they can run down and drip
onto the chassis. This may cause component failure not covered under
Warranty.
10
TROUBLESHOOTING
Before calling for assistance, please look for the condition that most closely resembles your problem
in the following charts, then follow the instructions for that condition. Visit our web site at
www.sanyoctv.com
TV Turns of f by itself
Check antenna
connection.
No Picture or Poor Picture
Change Channels.
or call toll free 1-800-877-5032.
Was the connector loose or disconnected?
Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)
No.Press the POWER key.
Did the TV come on?
Yes. Sleep Timer may have been set.
No.Unplug the TV for a few seconds. Reconnect and press POWER.
Is picture ok?
Yes. Problem is with signal (station, cable, or satellite reception).
No.Turn off household/shop appliances such as, vacuum, blender, drill, etc.
Did picture improve?
Yes. Problem was interference from an appliance.
No.Adjust antenna direction/alignment. / Press the RESET key twice
(personalized settings will be reset to factory defaults).
Poor color or no color
Change Channels.
Is color better?
Yes. Problem is with program or signal (station, cable, or satellite reception).
No.Adjust antenna direction/alignment.
Did color improve?
Yes.
Antenna was not adjusted properly for the channel you’re watching.
No.Press the RESET key twice (personalized settings will be reset to
factory defaults).
I don’t recognize words in the on-screen menu
Press the RESET
key twice
(personalized
settings will be
reset to factory
defaults).
Do you recognize the menu words now?
Yes. A language other than English was selected.
(Continued on page 12.)
11
TROUBLESHOOTING (Continued)
No sound
Press and hold
the Volume
key.
No Captioning
Do you hear any sound now?
Yes. Mute function was activated or Volume was turned down.
No.Change Channels.
Do you hear any sound now?
Yes.
Problem is with program or signal (station, cable, or satellite reception).
No.Adjust antenna direction/alignment.
Is the program
you are watching
Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1.
No. Tune to a channel that is broadcasting a closed-captioned program.
closed-captioned?
A Black box appears on the screen
Change Channels
Did the black box disappear or disappear briefly then reappear?
Yes. TV station is broadcasting a Caption text signal without any textual data.
Press the RESET key twice (customized settings will be reset to factory defaults).
To retain customized settings, just turn captioning off (see page 10).
My remote control will not operate my Television
Be sure to point
the remote control
at the TV.
Does the remote control work now?
Yes. There may have been an object between the Remote and TV.
No.Replace the batteries or confirm that the batteries are properly installed.
Cannot select or scan some channels
Press the RESET key twice
(personalized settings will be
reset to factory defaults).
Did the problem go away?
Yes. It may have been the channel scan memory or V-Guide settings.
The cabinet makes a popping sound
This is a normal condition during the warm-up and cool down of the plastic cabinet parts.
12
MEXICO GUARANTEE
COMERCIALIZADORA MÉXICO
AMERICANA, S. DE R.L. DE C.V.
NEXTENGO Nº 78
COL. SANTACRUZ ACAYUCAN
DEL. AZCAPOTZALCO, MÉXICO D.F. C.P.
02770, RFC CMA 9109119LO
TELEFONO: (5) 328-3500
GUARANTEE
THIS APPARATUS THATYOU HAVE ACQUIRED, HAS AONE YEAR GUARANTEE FOR MANUFACTURING DEFECTS
AND AONE YEAR SERVICE WARRANTY FROM THE DATE OF PURCHASE GRANTED BY:
COMERCIALIZADORA MEXICO--AMERICANA, S.A. DE C.V.
UNDER THE FOLLOWING CONDITIONS:
1. TO MAKE THE GUARANTEE EFFECTIVE, SIMPLY SHOW THIS POLICY FILLED OUT BY THE STORE OR
SUPPLIER UNIT OR THIS SALES INVOICE, WITH THE APPARATUS IN ANY OF THE SERVICE CENTERS
INDICATED ON THIS GUARANTEE.
2. IF THE FAULT IS ATTRIBUTED TO AMANUFACTURING DEFECT, THE APPARATUS WILL BE FIXED WITH NO COST
TO THE CONSUMER.
3. REPAIR TIME WILL NEVER BE MORE THAN 30 DAYS. IF THIS TIME HAS ELAPSED, AND THE PRODUCT ISN’T
REPAIRED, COMERCIALIZADORA MEXICO–AMERICANA, S.A. DE C.V. WILL PROCEED TO EFFECTUATE THE
EXCHANGE FOR AN EQUIVALENT APPARATUS OR THE RETURN OF THE BUYING–SALE COST RESPECTIVELY.
THE GUARANTEE WILL BE NULL AND VOID IN THE FOLLOWING CIRCUMSTANCES:
A) IF THE APPARATUS HAS BEEN USED IN A MANNER INCONSISTENT WITH THE MANUFACTURERS INSTRUCTIONS.
B) IF THE APPARATUS HAS BEEN USED IN A MANNER INCONSISTENT WITH THE MANUFACTURERS WARNINGS
OR PRECAUTIONS.
C) IF THE APPARATUS HAS BEEN EXPOSED TO SUDDEN CHANGES IN VOLTAGE.
D) IF THE APPARATUS HAS SUFFERED IRREPARABLE AND ESSENTIALDETERIORATION DUE TO THE ACTIONS OF
THE CONSUMER.
E) IF THE APPARATUS HAS BEEN OPENED OR SOMEONE OTHER THAN OURSELVES HAS ATTEMPTED TO REP AIR IT.
F) THIS POLICY IS NULL IF IT DOESN’T HAVE THE REQUIRED DATES BELOW AND THE STAMP OF THE STORE
WHERE THE SALE TOOK PLACE.
G) THE TRANSPORTATION COSTS OF THE PRODUCT DERIVED FROM THE EFFECTUATION OF THIS POLICY WILL
BE BILLED TO THE BUSINESS.
DESCRIPTION: Television
BRAND: SANYO
MODELS:DS13390 / DS19390 / DS25390
APPARATUS:________________________________________________SERIAL No.______________________________
CLIENT’S NAME:_____________________________________________________________________________________
DOMICILE:__________________________________________________________________________________________
CITY:________________________________________________________________ STATE:________________________
DATE OF SALE:_____________________________________________
TALLER DE SERVICIO Y VENTADE
PARTES: PONIENTE 126 Nº 288-B
COL. INDUSTIAL VALLEJO
TELS: 368-01-05
STAMP AND SIGNATURE
OF STORE
13
United States and Canada Warranty
ONE-YEAR LIMITED WARRANTY
THIS LIMITED WARRANTY IS VALID ONLY ON SANYO TELEVISIONS PURCHASED AND USED IN THE
UNITED STATES OF AMERICA, CANADA, AND PUERTO RICO, EXCLUDING THE UNITED STATES, OTHER
TERRITORIES, AND PROTECTORATES. THIS LIMITED WARRANTYAPPLIES ONLY TO THE ORIGINAL PURCHASER, AND DOES NOTAPPLY TO PRODUCTS USED FOR INDUSTRIAL OR COMMERCIAL PURPOSES.
FOR ONE YEAR from the date of purchase, Sanyo Manufacturing Corporation will replace any defective TV
without charge to the original purchaser.
To insure proper warranty exchange, keep the original sales receipt for evidence of purchase. Return the
defective TV to the retailer along with the receipt and the included accessories, such as the remote
control. The defective TV will be exchanged for the same model, or a replacement model of equal or
greater value, if necessary. Replacement model will be contingent on availability and at the sole
discretion of Sanyo Manufacturing Corporation.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF
MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE.
OBLIGATIONS
For one year
defects in material and workmanship under normal use and conditions. Should replacement be necessary under
this warranty for any reason due to manufacturing defect or malfunction during the first year from date of original purchase, Sanyo Manufacturing Corporation will provide a new TV via exchange at the retailer at no charge
For customer assistance, whether during or out of the warranty period, call toll free 1-800-877-5032.
from the date of purchase, Sanyo Manufacturing Corporation warrants this product to be free from
Weekdays 7:30 AM – 7:00 PM Central Time
Saturday 7:30 AM – 4:00 PM Central Time
.
This warranty expresses specific contractual rights; retail purchasers may have additional statutory rights which
vary from state to state.
(EFFECTIVE: April 1, 2000)
For your protection in the event of theft or loss of this product, please fill in the information requested
below and KEEP IN A SAFE PLACE FOR YOUR OWN PERSONAL RECORDS.
Model No.______________________________ Date of Purchase _________________________
Serial No.______________________________Purchase Price___________________________
(Located on back of unit)
Where Purchased_________________________
AS
Sanyo Manufacturing Corp.
3333 Sanyo Road, Forrest City, AR 72335
This symbol on the nameplate means the product is Listed by Underwriters’ Laboratories Inc. It
is designed and manufactured to meet rigid U.L. safety standards against risk of fire, casualty
14
and electrical hazards.
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