Your Sansa Connect’s Controls............................................................................................................................. 6
Getting Started .........................................................................................................................................................7
Getting a Yahoo! ID and start your Y! Music Unlimited To Go Free Trial .............................................. 7
Powering On Your Sansa Connect................................................................................................................... 7
Charging Your Sansa Connect .......................................................................................................................... 8
Connecting to WiFi .................................................................................................................................................9
The Home Menu ................................................................................................................................................... 10
Now Playing ...........................................................................................................................................................11
Playing and Pausing Music...............................................................................................................................11
Rewinding and Fast Forwarding ..................................................................................................................... 11
Using the Options Menu..................................................................................................................................11
Using the ZING Menu.....................................................................................................................................12
Internet Radio ........................................................................................................................................................ 13
Listening to LAUNCHcast stations ............................................................................................................... 13
Customizing your My Station and Moods.....................................................................................................13
Music Library..........................................................................................................................................................14
Playing all songs in random order................................................................................................................... 14
Playing Playlists and Mixes ..............................................................................................................................14
Browsing your Music Library ..........................................................................................................................14
Checking the Status of Downloads ................................................................................................................ 15
Get More Music.....................................................................................................................................................16
Getting your Yahoo! Playlists.......................................................................................................................... 16
Getting Popular Songs from Yahoo! Music.................................................................................................. 16
Getting Recommended Songs from Yahoo! Music .....................................................................................16
Viewing Photos from a microSD card...........................................................................................................18
2
Viewing Photos from Flickr ............................................................................................................................ 18
Playing a Slideshow...........................................................................................................................................18
Resetting or Erasing your Sansa Connect...................................................................................................... 21
Using Yahoo! Music Jukebox...............................................................................................................................22
Yahoo! Music Unlimited Free Trial................................................................................................................ 22
Getting Technical Support ...................................................................................................................................23
Tips, FAQ, and Troubleshooting........................................................................................................................ 24
User Notice............................................................................................................................................................. 27
End User License Agreement ..............................................................................................................................28
SanDisk Corporation End User License Agreement...................................................................................28
3
Safety Instructions
1. Read the safety instructions carefully before using your Sansa
2. Read this entire manual to ensure proper usage.
3. Keep this User Guide for future reference.
4. Do not use Headphones/Earphones while driving, cycling, or operating any motorized vehicle. This
may create a traffic hazard and may be illegal in some areas. It can also be dangerous to play your
music with Headphones/Earphones at high volume while walking, or engaged in other activities.
You should exercise extreme caution and discontinue use in potentially hazardous situations.
5. Avoid using Headphones/Earphones at high volume. Hearing experts advise against continuous
loud and extended music play. Keep the volume at a moderate level, so that you are better able to hear
outside sound, and to be considerate of the people around you.
6. Keep your player away from sinks, drinks, bathtubs, showers, rain, and other sources of moisture.
Moisture can cause electric shocks with any electronic device.
7. Follow these tips to keep your player working well for a long time:
• Clean your player with a soft lint-free cloth used on glass lenses.
• Do not allow young children to use your player unsupervised.
• Never force any connector into the ports of your player or your computer. Make sure your
connectors are the identical shape and size before you connect.
8. Do not disassemble, crush, short-circuit, or incinerate battery as it may cause fire, injury, burns, or
other hazards.
®
Connect™ MP3 Player.
Disposal Instructions
Do not dispose of this device with unsorted waste. Improper disposal may be harmful to the environment
and human health. Please refer to your local waste authority for information on return and collection
systems in your area.
4
Introduction
Thank you for choosing the SanDisk Sansa Connect!
The Sansa Connect is a high performance portable WiFi enabled digital audio player with a large 2.2”
inch QVGA color screen, internal speaker, microSD™ card expansion slot, and rechargeable Lithium Ion
battery.
The Sansa Connect is optimized to work seamlessly with the Yahoo! Music Unlimited To Go
subscription service and the Yahoo! Music Jukebox music management software.
The Sansa Connect provides superior sound playback and enables users to play MP3, WMA, and secure
WMA audio files. This wireless device plays Yahoo! LAUNCHcast internet radio broadcasts (both FREE
and subscription-only stations.) It also supports Microsoft PlaysForSure™ subscription music.
The Sansa Connect displays photos via the microSD card. The image formats supported are: JPEG1 and
PNG. It also enables viewing of online photos available through Flickr (user ID required to access
content). So enjoy your personal and web photos anywhere you go.
The Sansa Connect has a 4 gigabyte (GB) capacity, allowing for storing of up to 675 secure WMA songs
(45 hours of music content.)
Note: Approximation based on 4 minute songs at 192 kbps secure WMA (5,793,901 bytes/song.)
1 megabyte (MB) = 1 million bytes; 1 gigabyte (GB) = 1 billion bytes. Some of the listed capacity is
used for formatting and other functions, and thus is not available for data storage.
With your Sansa Connect, you can:
•Browse and play digital music stored in the Music Library. MP3, WMA, and secure WMA audio
formats are supported.
• Listen to LAUNCHcast internet radio using the built-in WiFi connection.
• Download music wirelessly to your Sansa Connect from Yahoo! Music Unlimited.
2
3
• Transfer music from your PC with Yahoo! Music Jukebox.
• Recommend songs to your Yahoo! Messenger friends and other Sansa Connect owners.
• Create automatically updating Mixes of music similar to songs and artists you like.
• Get recommendations and popular songs from Yahoo! Music Unlimited.
2
2
2
• Use the built-in speaker to enjoy music even without the headphones.
Insert a microSD card to add more storage.
•
• View photos from the microSD card, or from the Flickr photo service.
1
Note: Yahoo! Music does not permit copying or transferring music files to other users. Share function
available only for subscribers to access another subscriber's Yahoo! Music Unlimited music files. A
valid subscription is required to access saved songs.
1
JPEG2000 not supported
2
Yahoo! ID and WiFi connection required
3
Yahoo! Music Unlimited To Go subscription and WiFi connection required
5
Your Sansa Connect’s Controls
Usage Tips
Turn Sansa Connect ON or OFF Press POWER
Disable all controls Slide the HOLD SWITCH to the lock position
Select an item Turn the thumbwheel to highlight the item, then press SELECT
Return to the previous screen From Now Playing, turn the thumbwheel.
From all other screens, press REWIND.
Display the Home Menu Press HOME (up on the thumbwheel)
Open a contextual menu
(e.g. Options, ZING)
Turn the speaker on Disconnect the headphones
Turn the speaker off Reconnect the headphones
Reset Sansa Connect Press and hold POWER for 15 seconds
Press the LEFT or RIGHT buttons when a menu title appears at
the bottom left or right of the screen.
6
Getting Started
Package Contents
Your Sansa Connect package includes:
• Sansa Connect
• Earphones
• USB Cable
• AC-USB Charger
• CD-ROM (for installing Yahoo Music Jukebox)
• Quick Start Guide
• Yahoo! Music Unlimited To Go Free Trial card
• Travel Pouch (Protective Case)
• Lanyard
Installing Software
Insert the Installation CD into your computer and follow the onscreen directions to install the software.
Your Sansa Connect uses Yahoo! Music Jukebox to manage music and transfer songs.
Getting a Yahoo! ID and start your Y! Music Unlimited To Go Free Trial
To use many of the features of your Sansa Connect, you’ll need a Yahoo! ID. If you’re not already a Y!
Music Unlimited subscriber, follow the instructions on the Y! Music Unlimited To Go Free Trial card
included in the box.
Powering On Your Sansa Connect
To turn on your Sansa Connect, press Power.
If your Sansa Connect doesn’t turn on, check that the Hold Switch is in the unlock position. If this doesn’t
help, you may need to charge the battery (see below)
After the startup is complete, a brief series of screens will welcome you and point out some of the key
features of your Sansa Connect.
7
Charging Your Sansa Connect
Your Sansa Connect comes with a rechargeable battery. To charge the battery, either:
• Connect the large connector of the USB cable into the dock connector port on the bottom of your
Sansa Connect, connect the small connector or the USB cable into the AC-USB charger, and plug the
AC-USB charger into a power source.
• Connect the large connector of the USB cable into the dock connector port on the bottom of your
Sansa Connect, and plug the smaller connector into a USB port on your computer.
TIPSome low-power USB ports (such as those found on a keyboard) may not be able to provide
enough power to charge your Sansa Connect’s battery; use a high-powered USB port for best
charging performance.
Transferring music using Yahoo! Music Jukebox
Connect the large connector of the USB cable into the dock connector port on the bottom of your Sansa
Connect, and plug the smaller connector into a USB port on your computer.
On your computer, open Yahoo! Music Jukebox. To transfer songs, drag and drop them to the Sansa
Connect icon in the left column.
8
Connecting to WiFi
Your Sansa Connect makes it easy to connect to WiFi networks. When a WiFi connection is needed (for
instance, to play Internet Radio), the Sansa Connect will automatically look for a network and try to
connect.
When starting the WiFi connection, your Sansa Connect will find all
of the WiFi networks in range. Networks will be listed in order of
signal strength (highest first), and protected networks (which require
a password) are indicated by the lock icon.
If one or more networks are found that you have successfully
connected to in the past, the Sansa Connect will automatically select
the network with the strongest signal strength, and this screen will be
skipped.
If the network requires a password, the Enter Password screen will
appear. To start entering the password, turn the thumbwheel to
highlight the first character, and press SELECT. If you need to
change from uppercase letters to lowercase, or to find a special
character, press the LEFT button. Continue selecting letters until the
password is complete, and press the RIGHT button.
Your Sansa Connect will automatically save passwords for you. If
you’re connecting to a network that you’ve already entered the
password for, this screen will be skipped and the saved password will
be used.
A similar screen will appear when you need to sign in to Yahoo! and
have to provide your Yahoo! ID or password.
Once you’re connected to WiFi, the WiFi signal strength meter at the bottom of the screen will show how
reliable the connection is. More green bars indicate a stronger signal.
9
The Home Menu
The Home Menu is the easiest way to choose between the different features of your Sansa Connect. To
display the Home Menu, press HOME (
From the Home Menu, you can select the following features:
Now Playing shows details about the currently playing song. It only appears in the
Home Menu when you’re listening to music.
Internet Radio lists all of the LAUNCHcast Radio stations you can listen to using the
WiFi connection. You can also save and play Favorite Stations.
Music Library lets you browse all music (whether downloaded over WiFi or
transferred via USB) stored on your Sansa Connect by artist, album, title, and genre.
Playlists and Mixes can also be found here.
).
Get More Music is any easy way to download most popular and recommended songs
directly from Yahoo! Music Unlimited to your device. You can also get any Yahoo!
Playlists you have created on your computer.
Friends shows what music your Yahoo! Messenger friends and other nearby Sansa
Connect owners are listening to. You can exchange recommendations with your online
friends.
Photos lets you view photos and slideshows from an optional microSD card, and view
your photos and the daily most interesting photos from Flickr.
Settings is the place to customize the behavior of your Sansa Connect, including
audio, display, and playback.
10
Now Playing
Now Playing appears in the Home Menu whenever your Sansa Connect is playing music. It shows
information about the current song, artist, and album.
TIP: When in Now Playing, turning the wheel will return to the list you selected the music from.
Playing and Pausing Music
From Now Playing, press PLAY/PAUSE once to pause or resume playing music.
Skipping Songs
To skip back to the beginning of the current song, press REWIND once. Press REWIND again to go to
the start of the previous song.
To skip to the next song, press FAST-FORWARD. With a Yahoo! Music Unlimited To Go subscription,
you can even skip songs when listening to LAUNCHcast radio.
Rewinding and Fast Forwarding
To rewind within a song, press and hold REWIND. 1
To fast-forward within a song, press and hold FAST-FORWARD.
1
Using the Options Menu
Press the LEFT BUTTON to display the Options menu, where you can:
• Select Rate Song, Artist, or Album to rate music
• Select Change Shuffle or Repeat to turn shuffle and repeat on or off.
1
• Select Remove this Song to remove this song from the Music Library and skip to the next song.
• Select
Add Station to Favorites to add the current station to your list of Favorite Stations. (This
option only appears when listening to LAUNCHcast radio.)
• Select Go Back to Station List to return to the list where you chose the current LAUNCHcast
station. (This option only appears when listening to LAUNCHcast radio.)
• Select Go Back to Song List to return to the list where you chose the current music.
1
1
Not available when listening to LAUNCHcast Internet Radio.
1
11
Using the ZING Menu
Note: In order to get songs, a Yahoo! Music Unlimited To Go subscription is required.
Press the RIGHT BUTTON to display the
ZING menu, where you can:
• Select
• Select
• Select
• Select Friend Recommendations to go to Friends so you can send the currently playing song as a
Get this Song to get the song you’re listening to – it will be downloaded to your Music Library,
so you can listen to it any time. Some songs may not be available for download, and can only be heard
over LAUNCHcast radio.
Get this Album to get the album that the song you’re listening to appears on. Some albums
may not be available for download, and can only be heard over LAUNCHcast radio.
Make a Mix like this Song to get an auto-refreshing Mix of songs similar to the current song.
Each time you play a Mix, your Sansa Connect will try to update the Mix with new songs the next time
a WiFi connection is available.
recommendation, or check on recommendations you have received from others.
12
Internet Radio
Internet Radio gives you access to a wide variety of stations provided by Yahoo!’s LAUNCHcast music
service. When your Sansa Connect is connected to WiFi, you can listen to pre-programmed stations, or to
My Station, a personalized station which reflects your music interests.
Listening to LAUNCHcast stations
To listen to a LAUNCHcast station, select Internet Radio from the Home Menu. Stations are organized
into the following categories:
• My Station and Moods includes stations customized to your music tastes
• Favorite Stations includes stations you choose to make your favorites
• Genres includes stations organized by the type of music played (e.g. Pop, Rock, Jazz.)
• Themes includes stations organized based on themes (e.g. Top 10, Holiday, Party.)
Saving Favorite Stations
When a station you enjoy is highlighted, or when in Now Playing and listening to a station, press the
LEFT button to open the Options menu and select Add to Favorite Stations.
Customizing your My Station and Moods
Note: In order to use My Station and Moods, a Yahoo! Music Unlimited To Go subscription is
required.
My Station is a custom music station personalized to reflect your music interests. To create a My Station,
install Yahoo! Music Jukebox on your PC using the Installation CD. After starting Yahoo! Music Jukebox,
click on LAUNCHcast Radio from the list at the left, and then click on My Station & Moods from the
Station Guide which appears. Click the Customize button and follow the instructions to create a My
Station and customize it to your tastes.
Once you’ve created your My Station, you can also choose to create Moods, which filter your My Station
by one or more genres you choose.
TIP: To personalize your My Station and Moods, rate the music you listen to with your Sansa
Connect. Select Rate Song, Artist, and Album from the Options menu, and press SELECT to
change the rating.
13
Music Library
Music Library stores all of the music available on your device. You can browse your music collection by
artist, album, song title, or genre. You can also browse playlists you’ve created and similar song mixes
you’ve downloaded from Yahoo! Music Unlimited. Finally, you can also check on any downloads that are
in progress.
Playing all songs in random order
Select Shuffle All to hear all of the songs on your Sansa Connect in a random order.
Playing Playlists and Mixes
Select Playlists & Mixes to see songs organized by the following types of lists:
•Playlists are lists of songs you create using Yahoo! Music Jukebox. You can download these to your
Sansa Connect from Get More Music, or transfer them when connected to your computer with USB.
• Automatic Playlists show all songs on your Sansa Connect that match a certain criteria, such as
Recently Added or Recommended by Friends. Automatic playlists cannot be removed.
•Mixes are automatically updating lists of songs similar to a song, artist, or genre you’ve selected. Songs
in Mixes that are older, lower-rated, and less frequently listened to songs may be deleted automatically
to make room for new songs.
Press PLAY to start playing a Playlist or Mix, or press SELECT to view the songs in that list.
TIP: If you enjoy a song in a Mix and don’t want it to be deleted, select Keep this Song from the
Options menu. The song will then be kept just as if you had chosen to get that song. If you like
an entire Mix, you can highlight the Mix and select Save as a Playlist from the Options menu –
every song in the Mix will be kept.
TIP: If you enjoy Mixes and want to have more fresh music automatically downloaded, go to
Settings, select Music & Mixes, and increase your Mixes & Recommendations setting.
Browsing your Music Library
You can browse the songs in your Music Library in several ways:
• Select Artists to view a list of all artists with songs in your Music Library. Select an artist to see a list of
albums, or press PLAY on the artist to start playing all songs by the artist.
• Select Albums to view a list of all albums in your Music Library. Select an album to see a list of songs,
or press PLAY on the album to start playing all songs from it.
• Select Songs to view a list of all Songs in your Music Library. Select a song (or press PLAY) to hear it.
• Select Genres to view a list of all genres in your Music Library. Select an genre to see a list of songs, or
press PLAY on the genre to start playing all songs from it.
14
Removing Songs
To remove a song, highlight it and select Remove this Song from the Options menu.
Checking the Status of Downloads
Select Download Manager to view all songs currently scheduled for download. Songs at the top of the
list will be downloaded first. You can use the Options menu to remove songs from the list, or move them
to the top of the list to be downloaded more quickly.
15
Get More Music
Get More Music uses the WiFi connection of your Sansa Connect to download more music. You can get
playlists you’ve created in Yahoo! Music Jukebox, or browse lists of most popular and recommended
songs by genre.
Getting your Yahoo! Playlists
Note: In order to get playlists, a Yahoo! Music Unlimited To Go subscription is required.
Select My Yahoo! Playlists to see a list of Playlists you have created in Yahoo! Music Jukebox. To get the
entire Playlist, select Get this Playlist from the ZING menu. Or, select Make a Mix from this Playlist
to get a Mix of songs from that Playlist.
TIP: Each time you play a Mix, your Sansa Connect will try to update the Mix with new songs the
next time a WiFi connection is available.
Getting Popular Songs from Yahoo! Music
Note: In order to get songs, a Yahoo! Music Unlimited To Go subscription is required.
Select Yahoo! Music Top Songs to view the songs most frequently played by Yahoo! Music Unlimited
subscribers. You can view the most popular songs of all types, or select a genre to see only popular songs
of that type.
Once you see a list of songs, you can get a song by highlighting it and selecting Get this Song from the
ZING menu. You can also select Get this List to get all of the songs shown, or select Make a Mix from
this List to get a Mix of these songs.
Getting Recommended Songs from Yahoo! Music
Note: In order to get songs, a Yahoo! Music Unlimited To Go subscription is required.
Select Yahoo! Music Recommendations to view the songs Yahoo! Music Unlimited thinks will match
your musical tastes. You can view recommended songs of all types, or select a genre to see only
recommended songs of that type.
Once you see a list of songs, you can get a song by highlighting it and selecting Get this Song from the
ZING menu. You can also select Get this List to get all of the songs shown, or select Make a Mix from
this List to get a Mix of these songs.
TIP: To improve the quality of your recommendations, be sure to rate the music you listen to by
selecting Rate this Song, Artist or Album from the Options menu. In particular, rating artists
is especially valuable in helping Yahoo! know your tastes better.
16
Friends
Friends lets you see what other people are listening to. You can get the songs your Yahoo! Messenger
friends or other nearby Sansa Connect users are listening to. You can also send recommendations to your
friends, and receive song recommendations from them.
Viewing songs your Friends are listening to
You can view friends from two categories:
•Yahoo! Messenger lets you see music from your Yahoo! Messenger friends who are listening to
music either on another Sansa Connect or on their computer. Your friends are organized into groups,
just as in the Yahoo! Messenger for your computer. Within a group, online friends are listed first,
followed by offline friends.
TIP: You can choose to automatically sign in to Yahoo! Messenger whenever you connect to WiFi by
going to Settings, selecting Friends, and selecting Yahoo! Messenger Auto Sign In.
•Others Nearby lets you see music from other Sansa Connect users who are connected to the same
WiFi network as you.
TIP: You can allow (or prevent) other nearby users from seeing what music you are playing by going
to Settings, selecting Friends, and selecting Visibility to Non-Friends.
Getting songs your Friends are listening to
Note: In order to get songs from friends, a Yahoo! Music Unlimited To Go subscription is required.
To get a song a friend is listening to, highlight that friend and select Get this Song from the ZING menu.
If the song is available in the Y! Unlimited music catalog, it will be downloaded to the Music Library.
Recommending a song to a Friend
To send a recommendation to a friend for the song you’re currently listening to, highlight the friend and
select Send a Recommendation from the ZING menu. Recommendations can only be sent to friends
who are currently online.
Viewing and playing song recommendations from Friends
Note: In order to get recommendations, a Yahoo! Music Unlimited To Go subscription is required.
To view recommendations you have received, go to Friends and select Recommended by Friends. A
list of recently recommended songs will appear. To play any song, select it.
TIP: If you enjoy a recommended song, select Keep this Song from the Options menu. The song
will then be kept on your Sansa Connect just as if you had chosen to get that song yourself.
TIP: You can also view recommended songs from the Music Library by selecting Playlist & Mixes
and then selecting Recommended by Friends.
17
Photos
Photos lets you view photos, either from a microSD card you’ve inserted into your Sansa Connect, or
from the Flickr photo service over a WiFi connection.
Viewing Photos from a microSD card
If you have a microSD card inserted into your Sansa Connect, you can view photos stored there by
selecting microSD Card.
A list of all photos stored on your microSD card will appear, showing small versions of each. To view a
photo using the full screen, highlight the photo and press SELECT.
Viewing Photos from Flickr
Flickr is a popular online photo management and sharing service.
After selecting Flickr Photos, you can view photos from either:
•Today’s Interesting Photos lets you view a daily album of the most interesting photos uploaded by
all Flickr users. A Yahoo! ID and a WiFi connection are required.
•Your Photos lets you view photos you have uploaded to Flickr and made public. You can sign in to
Flickr on the web at www.flickr.com using your Yahoo! ID and upload photos from your computer.
To view a photo from either of these collections, select it.
Playing a Slideshow
To play a slideshow, press PLAY on a photo (either from a list, or from the full screen view.) Press PLAY
again to pause the slideshow, press << to go to the previous photo, and press >> to go to the next photo.
TIP: You can customize the slideshow by using the Options menu. You can change how long each
photo is displayed, and whether the slideshow should shuffle or repeat through the photos.
18
Settings
Settings lets you customize the behavior of your Sansa Connect. To go to Settings, press HOME and
select Settings.
Changing Audio Settings
From Settings, select Audio to adjust the following settings:
• Select Equalizer to choose an equalizer mode from a list of presets. The default value is Normal.
• Select Sound Effects to change the volume of sound effects relative to your overall volume. The
default value is 75%.
•Select Speaker to determine how the built-in speaker will behave. The default value is Automatic.
TIP: When the Speaker setting is set to Automatic, you can quickly turn the speaker on by removing
the headphones, and turn the speaker off by re-inserting them.
Changing Display Settings
From Settings, select Display to adjust the following settings:
• Select Backlight Timer to change how long the screen should remain bright after each button press
or wheel turn. The default value is 10 seconds.
•Select Brightness to adjust how bright the screen should be. The default value is 80%.
TIP: You can extend battery life by reducing the settings for Backlight Timer and Brightness.
Changing Friends Settings
From Settings, select Friends to adjust the following settings:
• Select Yahoo! Messenger Auto Sign In to set whether you’d like to sign in to Yahoo! Messenger
whenever you connect to WiFi. Signing in to Yahoo! Messenger will allow your friends to see what
you’re listening to, and send you recommendations. The default value is off.
• Select Visibility to Non-Friends to adjust how you’d like to appear to others nearby when you are
connected to WiFi. Select Show my Yahoo! ID to be visible to others using your Yahoo! ID.
Select Show my device ID to appear visible to others using a device ID (e.g. “Sansa 117”).
Select Don’t Allow to prevent others nearby from seeing you, and to prevent you from seeing them.
The default value is Show my Yahoo! ID.
19
View Info about your Sansa Connect
From Settings, select Info to view the following:
• Select About Your Device to review the series of welcome screens displayed the first time you
powered on your Sansa Connect.
• Select Memory to view your Sansa Connect’s total available memory, and review how much memory
is used, reserved, and free. You can also view the number of songs, photos, Playlists, Mixes, artists, and
albums stored.
• If you have inserted a microSD card into your Sansa Connect player, select microSD Card to view the
card’s available memory and the number of songs and photos stored on it.
• Select Software Versions to view your Sansa Connect’s model number, software versions, and device
ID (serial number.)
• Select ZING Service to view when your Sansa Connect last contacted the ZING service. The ZING
service coordinates information between your Sansa Connect and partners such as Yahoo!, and also
delivers software updates directly to your device over WiFi.
• Select Copyrights to view legal information from the companies that helped create the Sansa Connect.
Changing Music and Mixes Settings
From Settings, select Music & Mixes to adjust the following settings:
• Select Auto-Delete to enable or disable auto-deletion of songs you “get”. If Auto-Delete is on, older,
lower-rated, and less frequently listened to songs will be deleted automatically to make room for any
new songs you get. If Auto-Delete is off, you will not be able to get new songs once the device is full.
The default value is off.
• Select Mixes & Recommendations to adjust how much memory is reserved for songs in Mixes and
recommended from Friends. The larger this value, the more new content will be added to your Sansa
Connect when connected to WiFi. Reducing this value to 0% will prevent you from making Mixes and
receiving recommendations from Friends. The default value is 10%.
TIP: If you enjoy recommended music in Mixes or from Friends, increase your Mixes &
Recommendations setting to have more fresh music automatically downloaded to your
Sansa Connect.
• Select Repeat to enable or disable song repeat. When Repeat is on, music will play continuously.
• Select Shuffle to enable or disable song shuffle. When Shuffle is on, music will be played in a random
order.
TIP: You can also change Repeat and Shuffle settings by selecting Change Shuffle or Repeat from
the Options menu in Now Playing. These settings do not apply to LAUNCHcast radio
playback.
20
Changing WiFi Settings
From Settings, select WiFi to adjust the following settings:
• Select Connection Status to see whether your Sansa Connect is currently connected to WiFi. If
connected, the WiFi network name and other information including the IP address, the MAC address,
and BSSID are shown.
TIP: Use the Options menu to connect or disconnect from WiFi, or to change the WiFi network
your Sansa Connect is connected to.
• Select Flight Mode to prevent your Sansa Connect from automatically connecting to WiFi networks it
detects. This setting is useful when you are traveling on an airplane, and you are requested to turn off
wireless communication devices. The default value is off.
• Select Preferred Networks to view a list of WiFi networks your Sansa Connect has successfully
connected to in the past. When your Sansa Connect makes an automatic WiFi connection, it will
connect to the preferred network with the strongest signal. If you would no longer like to
automatically connect to a particular network, you can remove it from this list by highlighting it and
selecting Remove Network from the Options menu.
Resetting or Erasing your Sansa Connect
From Settings, select Reset & Erase to perform the follow actions:
• Select Reset Settings to change all settings back to their factory default values.
• Select Erase Media to erase all songs, playlists, mixes, and recommendations from your Sansa
Connect. Songs and photos on a microSD card (if inserted) will not be affected.
• Select Factory Reset to erase all stored media, change all settings back to their factory default values,
and clear the Yahoo! ID your Sansa Connect uses to automatically sign in to Yahoo!.
21
Using Yahoo! Music Jukebox
A manual for using Yahoo! Music Jukebox can be found on the Installation CD included with your Sansa
Connect. You can also find the latest version of the Yahoo! Music Jukebox user manual at
http://music.yahoo.com/jukebox/
Yahoo! Music Unlimited Free Trial
Included with your Sansa Connect player is a free trial to the Yahoo! Music Unlimited To Go service. You
can access your free trial by going to http://music.yahoo.com/sansa. The free trial is available to new
subscribers only in the U.S. Additional terms apply. Refer to the Yahoo! promotional insert included in
your Sansa Connect packaging for further detail.
22
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips, FAQ, and Troubleshooting
section beginning on the next page.
If you have questions about the use or features of your player, please call the SanDisk Technical Support
Center at 1-866-SanDisk (1-866-726-3475), or fill out an on-line support request at
http://www.sandisk.com/retail/support.asp.
If you have questions about our partner services, please contact their Technical Support Center.
When you call or contact us for support, please include as much information as you can from your
packaging material. This will allow us to help you more quickly.
Learn More
You can also visit us on the web at http://www.sandisk.com to learn more about your player as well as
other SanDisk products.
23
Tips, FAQ, and Troubleshooting
This section provides answers to common questions you may have.
Question: Why doesn’t my Sansa Connect appear to be charging when connected with the
USB cable?
Answer: The Sansa Connect requires a high-power 2.0 USB port to provide enough power to
charge. Some USB ports like the one on your keyboard may not be a high-power USB
port. Try the various ports on your computer to see if they can charge the device.
Otherwise you will need to use the AC power adapter supplied with the Sansa Connect.
Question: What Yahoo! Subscription Service is required to listen to LAUNCHcast?
Answer: You can listen to Yahoo! LAUNCHcast internet radio without a subscription. Only a
Yahoo! ID and password is required.
Question: What Yahoo! Subscription Service is required to download songs wirelessly from
Yahoo!?
Answer: A Yahoo! Unlimited Music To Go subscription is required to download songs.
Question: How do I connect the Sansa Connect to a WiFi network?
Answer: When you use a feature the requires an internet connection, the Sansa Connect will
automatically prompt for WiFi connection information (if there is not a wireless network
available already configured in the Sansa Connect). You can also manually set up the WiFi
network configuration in Settings > WiFi.
Question: What wireless standards are compatible with the Sansa Connect?
Answer: Sansa Connect is an 802.11 wireless b/g compatible device. It includes support for WEP
and WPA/WPA2 Personal authentication security standards. WPA/WPA2 Enterprise
authentication security is not supported.
Question: Can I connect to public access WiFi networks such as FON?
Answer: You can connect to a FON access point; however, other public WiFi networks such as
T-Mobile, Boingo, etc require a user account authentication through a proxy. This is
currently not supported.
Question: How do I copy my music files from my PC to my Sansa Connect player?
Answer: You can copy music files and sync playlists on the Sansa Connect using a program such as
Yahoo! Music Jukebox. You can install Yahoo! Music Jukebox using the Installation CD
included with your Sansa Connect.
Question: Does the Sansa Connect support MSC mode?
Answer: No. The Sansa Connect only supports MTP mode.
24
Question: What audio file formats does the Sansa Connect support?
Answer: The Sansa Connect will support MP3, WMA, and secure WMA.
Question: Which bit rate will the Sansa Connect player support?
Answer: The Sansa Connect player will support 64-192 Kbps for MP3 and 32-192 Kbps for WMA.
Question: Is the player compatible with podcasts?
Answer: As long as the podcasts are in a supported MP3 format, then the player should be capable
of playing the files.
Question: What photo file formats does the Sansa Connect support?
Answer: The Sansa Connect will support JPEG (but not JPEG 2000) and PNG image formats.
Question: When attempting to play some songs on the player, I get a license error.
What is wrong?
Answer: For music obtained from a subscription service, the license may have expired. To refresh
your music licenses, connect to the same software you used to download the music and if
your subscription is current, your licenses will renew automatically.
Question: How do I copy a CD to my Sansa Connect player?
Answer: First, you must rip the CD to MP3 or WMA format using a program such as Yahoo! Music
Jukebox. Once the songs are in your Yahoo! Music Jukebox music library, simply copy and
sync the songs to your Sansa Connect player.
Question: Why doesn’t my player display song or album information correctly?
Answer: Typically, this is because the ID3 tags have missing information. Using Yahoo Music
Jukebox, right-click the song in your music library and choose Edit > Song Information.
This will open a dialog box to edit any of the song data such as Artist, Album, Song Title,
Track Number, Genre, and Year. You can then copy the corrected music file to the Sansa
Connect.
25
SanDisk Limited Warranty
This warranty does not apply to any third party software, services, or content used or provided with the
product and you are responsible for all needed service and repair. This warranty is provided to the original
end user purchasing from SanDisk or an authorized reseller, and is not transferable. Proof of purchase
may be required. SanDisk is not responsible for any failure or defect caused by any third party software or
services provided with the product and you are responsible for all service and repair. This warranty is void
if the product is not used in accordance with the product instructions or if it is damaged as a result of
improper installation, misuse, unauthorized repair, modification or accident.
To obtain warranty service, contact SanDisk at 1-866-SanDisk or send an email to:
support@SanDisk.com. You must return the product in tamper resistant packaging, freight prepaid, as
instructed by SanDisk. You must obtain a tracking confirmation number, which you may be required to
provide to SanDisk. SanDisk will, at its option, repair or replace the product with new or refurbished
product of equal or greater capacity and functionality, or refund the purchase price. The warranty duration
on replaced product will be that time period remaining on the original product. THIS CONSTITUTES
SANDISK’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS
WARRANTY.
SanDisk does not warrant, and shall not be responsible for, any lost data or information contained in any
product (including in any returned product), regardless of the cause of the loss. SanDisk’s products are
not warranted to operate without failure. SanDisk products should not be used in life support systems or
other applications where failure could threaten injury or life. This warranty gives you specific legal rights,
and you may also have other rights which vary by jurisdiction.
THE FOREGOING IS SANDISK’S SOLE WARRANTY. SANDISK DISCLAIMS ALL OTHER
EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN
NO EVENT SHALL SANDISK OR ANY AFFILIATED OR SUBSIDIARY COMPANY BY LIABLE
UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL
DAMAGES, ANY FINANCIAL LOSS OR ANY LOST DATA OR IMAGE, EVEN IF SANDISK
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN
NO EVENT WILL SANDISK’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE
PRODUCT.
SanDisk, the SanDisk logo, Store Your World In Ours, and Sansa are trademarks of SanDisk Corporation,
registered in the U.S. and other countries. Sansa Connect is a trademark of SanDisk Corporation.
microSD is a trademark. Other brand names mentioned herein are for identification purpose only and
may be trademarks of their respective holder(s).
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or
distribution of such technology outside of this product is prohibited without a license from Microsoft or
an authorized Microsoft subsidiary.
Content providers are using the digital rights management technology for Windows Media contained in
this device (“WM-DRM”) to protect the integrity of their content (“Secure Content”) so that their
intellectual property, including copyright, in such content is not misappropriated. This device uses WMDRM software to play Secure Content (“WD-DRM Software”). If the security of the WM-DRM Software
in this device has been compromised, owners of Secure Content (“Secure Content Owners”) may request
that Microsoft revoke the WM-DRM Software’s rights to acquire new licenses to copy, display and/or play
Secure Content. Revocation does not alter the WM-DRM Software’s ability to play unprotected content.
A list of revoked WM-DRM Software is sent to your device whenever you download a license for Secure
Content from the Internet or from a PC. Microsoft, may, in conjunction with such license, also download
revocation lists onto your device on behalf of Secure Content Owners.
27
End User License Agreement
SanDisk Corporation End User License Agreement
DO NOT USE OR LOAD THIS SOFTWARE until you have carefully read the following terms and
conditions. The firmware, computer programs, device drivers, data or information (“Software”)
distributed or bundled with the product is provided to you under the terms and conditions of this End
User License Agreement, and may be subject to additional terms and condition in an agreement between
you and SanDisk’s third party licensors. By download, installing or using the accompanying Software, you
agree to all of the terms of this End User License Agreement between SanDisk Corporation (“SanDisk”,
“we”, or “us”) and each person who downloads, installs, or uses the Software (“you” or “your”). The
Software is owned by SanDisk or by others (“Licensors”) who permit SanDisk to distribute their software.
If you do not agree to the following terms and conditions, do not install or use the Software. The
Software is protected by copyright laws and international copyright treaties, as well as other intellectual
property laws and treaties.
1. Software License. Subject to the terms and conditions contained herein, SanDisk grants to you a
limited, non-exclusive, non-sub-licensable, transferable in accordance with these terms, royalty-free
right and license under SanDisk’s intellectual property rights to use the Software in executable
form for SanDisk products and services solely for your personal use on a single computer (the
“License”). For each Software licensee, the Software can be “in use” on only one computer or
hardware device at any giving time. The Software is “is use” when it is either downloaded, copied,
loaded into RAM or installed into the hard disk or other permanent memory of a computer or
other hardware device. SanDisk and its Licensors retain all right, title and interest in and to the
Software.
2. Restrictions. SanDisk or its licensors retain all retain all rights in the Software not expressly
licensed to you. You may not modify, create derivative works (new versions) of, adapt or translate
the Software. No source code is provided under this Agreement. You may not reverse engineer,
dissemble, decompile, rent, or lease the Software, or re-create or discover the source code version
of the Software. The Software contains proprietary and confidential information of SanDisk or its
Licensors, which you agree not to discover or reveal to others. Any and all permitted copies of the
Software that you make or distribute must be unmodified, must contain all of the original
Software’s proprietary notices, and must include or be accompanied by this Agreement. You may
not separate the Software into component parts for sublicense, distribution or transfer to a third
party. You may not embed the Software within any other software product or modify the
Software in whole or in part in any manner.
3. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”
WITH NO WARRANTIES. NEITHER SANDISK NOR ITS LICENSORS MAKE ANY
REPRESENTATION OR WARRANTY, STATUTORY OR OTHERWISE, IN LAW OR
FROM THE COURSE OF DEALING OR USAGE OF TRADE, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INTERFERENCE, OR NONINFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY RIGHTS, OR
EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION. YOU ASSUME THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE.
28
SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU, AND NOT SANDISK, ITS
LICENSORS OR RESELLERS, ASSUME THE ENTIRE COST OF NECESSARY
SERVICING, REPAIR, OR CORRECTION.
4. LIMITATION OF LIABILITY. IN NO EVENT WILL SANDISK OR ITS LICENSORS, OR
THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS,
LICENSORS, LICENSEES OR AFFILIATES, BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL CONSEQUENTIAL, OR EXEMPLARY DAMAGES, ARISING
OUT OF OR IN CONNECTION WITH THE DOWNLOAD, USE OR PERFORMANCE
OR NON-PERFORMANCE OF THE SOFTWARE. THE FOREGOING LIMITATIONS
OF LIABILITY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ANY REMEDY
PROVIDED FOR HEREUNDER IN ITS ESSENTIAL PURPOSE. IN NO EVENT WILL
SANDISK’S OR ITS LICENSORS’ TOTAL LIABILITY TO YOU EXCEED THE AMOUNT
YOU PAID TO US FOR THE USE OF THE SOFTWARE.
5. The Software is provided with “RESTRICTED RIGHTS”. Use, duplication or disclosure by the
Government is subject to restriction as set forth in FAR 52.227-14 and DFARS 252.227-7013 et
seq. Use of the Software by the Government constitutes acknowledgement of SanDisk’s
proprietary rights therein. Contractors or Manufacturer is SanDisk Corporation, 601 McCarthy
Boulevard, Milpitas, CA 95035.
6. Termination. We may terminate this Agreement and the license if you violate this Agreement at
any time. Upon termination of this Agreement, you must delete or destroy all copies all copies of
the Software.
7. High Risk Activities. The Software is not fault-tolerant and is not designed or intended for use in
hazardous environments requiring fail-safe performance, or any other application in which the
failure of the Software could lead directly to death, personal injury, or severe physical or property
damage (collectively, “High Risk Activities”). SANDISK DISCLAIMS ANY EXPRESS OR
IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES AND SHALL NOT
BE LIABLE FOR ANY LIABILITIES OR DAMAGES ARISING FROM SUCH USE.
8. General. This Agreement contains the entire understanding between the parties with respect to
your use of the Software. If any part of this Agreement is found void and unenforceable, it will
not affect the validity of the balance of this Agreement, which shall remain valid and enforceable
according to its terms. This Agreement is governed by and construed under the laws of the State
of California and the Federal laws of the United States of America without regard to conflicts of
laws provisions thereof. The U.N. Convention on contracts for the International Sale of Goods
shall not apply to this Agreement. Any action or proceeding arising from or relating to this
Agreement shall be adjudicated in the state or federal courts of Santa Clara County, California, and
the parties hereby agree to the exclusive jurisdiction and venue of such courts. You will not
remove or export from the United States or re-export from anywhere any part of the Software or
nay direct product thereof to any country in violation of U.S. Export Administration Regulations,
or a successor thereto, or otherwise except in compliance with and with all licenses and approvals
required under applicable export laws and regulations including, without limitation, those of the
U.S. Department of Commerce. Any Waivers or amendments of this Agreement shall be
effective only if made in writing and signed by an authorized representative of each party. The
provisions of Sections 3, 4, 5, 6, 7, and 8 shall survive the termination or expiration of this
Agreement.
29
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