SanDisk iXpand Wireless Charger User Manual
iXpand™ Wireless Charger
User Manual
Accessing Support
▪ For onlne technical support visit sandisk.com/wirelesscharger/help and kb.sandisk.com.
▪ To speak with technical support visit: sandisk.com/about/contact/customer-care
Table of Contents
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Accessing Support.......................................................................................................... ii
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1 Welcome........................................................................................................................... 1
Features..................................................................................................................................................1
Kit Contents..........................................................................................................................................1
Product Description......................................................................................................................... 1
Front LED..................................................................................................................................................1
Rear Layout.............................................................................................................................................2
Reset Button...........................................................................................................................................2
USB Port................................................................................................................................................... 2
Handling Precautions......................................................................................................................2
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2 Simple To Use...............................................................................................................3
iXpand Wireless Charger Setup................................................................................................ 3
Installation................................................................................................................................................3
Charging a Smartphone................................................................................................................4
Automated Backup.........................................................................................................................4
Free Up Space....................................................................................................................................5
Select and Restore - Photos........................................................................................................5
Select and Restore - Contacts................................................................................................... 6
USB Connection................................................................................................................................6
Adding Multiple Smartphones...................................................................................................6
Multiple Smart Device Installation................................................................................................6
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3 Settings........................................................................................................................... 8
Settings - Auto-Backup.................................................................................................................8
Settings - Network...........................................................................................................................8
Settings - Charger Access Password......................................................................................8
Settings - Restore All Content................................................................................................... 9
Settings - Anonymous Data Sharing......................................................................................9
Settings - App Permissions.........................................................................................................9
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4 About............................................................................................................................. 10
App Version.......................................................................................................................................10
Firmware Version............................................................................................................................10
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Charger Info.......................................................................................................................................10
Send Logs...........................................................................................................................................10
Clear Cache.........................................................................................................................................11
Legal Information.............................................................................................................................11
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5 Technical Notes..........................................................................................................12
Operating System Compatibility............................................................................................. 12
Bluetooth® Compatibility.............................................................................................................12
Wireless Compatibility..................................................................................................................12
Wireless Security Compatibility...............................................................................................12
Private Access.................................................................................................................................. 13
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6 Compliance and Warranty Information.........................................................14
Regulatory Compliance...............................................................................................................14
Safety Compliance.............................................................................................................................14
CE Compliance For Europe...........................................................................................................14
Russia Federation...........................................................................................................................14
Industry Canada Statement.......................................................................................................15
FCC Class B Information..............................................................................................................15
ICES-3(B)/NMB-3(B) Compliance Statement..................................................................16
IFETEL Aviso.....................................................................................................................................16
ANATEL Notar..................................................................................................................................16
Korea.....................................................................................................................................................16
Thailand Compliancy Notice......................................................................................................17
Taiwan...................................................................................................................................................17
Warranty Information....................................................................................................................17
Obtaining Service................................................................................................................................17
Limited Warranty................................................................................................................................ 17
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Welcome
Welcome
▪ Features
▪ Kit Contents
▪ Product Description
▪ Handling Precautions
Welcome to the SanDisk iXpand™ Wireless Charger! Before getting started,
please review the following features and descriptions to get better acquainted
with the product.
Features
Fast Charging — Qi
iPhones and Samsung™ and other smartphones.
Back Up in Full Resolution — Place a phone on the base to automatically back up
photos, videos and contacts.
Free up Space on Your Phone — Easily free up space on your phone knowing
your photos are backed up in full resolution.
™
certified 10W fast wireless charger for Qi-compatible
Kit Contents
The SanDisk iXpand Wireless Charger kit includes the following items:
▪ SanDisk iXpand Wireless Charger
▪ AC power adapter
▪ Getting Started Guide
Product Description
▪ Front LED
▪ Rear Layout
▪ Reset Button
▪ USB Port
Front LED
1. Front LED
The front LED will display a
"Device Condition". These dierent conditions are outlined the the table below.
Table 1.1
LED Behavior System Condition
No LED light illuminated Power is O or not charging
Solid Purple - no blinking Charging
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dierent color and blink to indicate a specific
1
LED Behavior System Condition
Solid White - no blinking Charging Complete (for supported Android devices only)
Blinking Purple Firmware Updating, or confirm the following: 1) Phone is placed
on the charger, properly aligned in the center, and 2) No foreign
object or metal between phone and Wireless charger.
Rear Layout
The iXpand Wireless Charger includes these ports and connectors.
1. USB Port
2. DC Power Connector
Reset Button
On the underside of your device, there is a Reset Button. This is a tiny recessed
button that requires something similar to the pointy end of a paper clip to be
pressed.
Welcome
Table 1.2
Reset Button Function Device Operation
Press for 10 or more
seconds
The LED will begin blinking. This function will reset the iXpand
Wireless Charger to default settings. This will not delete any
content.
USB Port
The USB port is designed to connect the iXpand Wireless Charger directly to a
host computer system. This is a USB Micro B connector using the USB 2.0
standard.
The storage on an iXpand Wireless Charger is formatted with the exFAT
file
system.
Handling Precautions
SanDisk products are precision instruments and must be handled with care
during unpacking and installation. Devices may be damaged by rough
handling, shock or vibration. Always observe the following precautions when
unpacking and installing your external storage device:
▪ Do not drop or jolt the device.
▪ Keep dry and avoid placing the device near sources of heat.
▪ Do not use this product as a portable device.
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2
Simple To Use
Simple To Use
iXpand Wireless Charger Setup Select and Restore - Photos
Charging a Smartphone Select and Restore - Contacts
Automated Backup USB Connection
Free Up Space Adding Multiple Smartphones
iXpand Wireless Charger Setup
Installation
Note: The setup process outlined below includes connecting your smartphone to the
iXpand Wireless Charger. However, the setup steps may vary between operating
systems and versions of an operating system.
1. Connect one end of the power adapter into the DC power connector on
the iXpand Wireless Charger device, and connect the other end of the
power adapter into an AC power outlet.
2. Download and install the iXpand Charger app from the applicable app
store.
3. Agree to the End User License Agreement by tapping the Continue button.
4. For a complete continuous backup, make sure to always allow location
access for the iXpand Charger application. This may include enabling
device location.
5. Allow the iXpand Charger app to
6. After the charger is found, continue to the next screen.
7. The Bluetooth Pairing Request pop-up will open. Tap the Pair option.
8. On the Join Home Network screen, enter the password for the selected
network and select Join.
a. If a home network is not available, the iXpand Wireless Charger will
broadcast its own SSID to create a wireless-direct connection with your
smartphone.
9. Connecting to the network may take a few moments. After this begin the
PrivateAccess™ account setup process if you plan to share your iXpand
Wireless Charger with others and wish to keep your data private. Tap the
Sign Up button or login if you already have an account.
10. Fill in the required
11. Once the account is setup the Allow Analytics screen will display. Select
either Allow or Don't Allow.
12. Next, on the Allow access for backup screen tap Continue. This will open a
dialog box requesting access to your photos. Select Ok to allow access.
13. This will open a dialog box requesting access to your contacts. Select Ok to
allow access.
14. This will open a dialog box requesting to send you
to allow notifications.
15. To complete this process, you will receive a PrivateAccess™ email to
confirm your new SanDisk account. Follow the instructions noted on the
email.
fields and tap Sign Up.
find the iXpand Wireless Charger.
notifications. Select Ok
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